Country Inn & Suites by Radisson, Goldsboro, NC

Staff was not friendly or helpful at all. There was a woman sleeping on the bench outside the hotel at night. All the drink machines and snack machines in the hotel were out of order but they had chips etc. for sale at the front desk for cash only despite taking a $100 deposit per room for incidentals.

It was very relaxing. We went out to get a bite to eat an wen we came back my key card wouldn't work. I came out of the room to get a drink an again my key card wouldn't work. I had to call to get fresh towels. But overall it was pleasant. O, i think they should clean the pool daily...

The hotel room was clean EXCEPT for the SMELL! I revered my hotel based upon fact that they mentioned they had a laundry room . When I checked into the hotel and asked the clerk at the front desk she stated,no however there was infact a separate laundry room for the guest on the 4th floor however the wash machine was out of order the entire days I was there = unacceptable! Also the swipe cards given at the time of check in does not allow entry to door from pool therefore constantly had to walk around to front door. Other than that room was clean minus the ITY smell, the beds were comfortable, and provided a great amount of towels. Mentioned housekeeping every three days however house keeping offered everyday if wanted which I declined. also close to resturants and a walmart next ext.

I was in town visiting family. The stay was great, however our bathroom sink drained slowly. Other than that the room was great. Also unfortunately after a storm the elevator wasn't working so we had to go up and down the stairs for the last two days.

Conveniently located right off the highway. Complimentary breakfast was good and included fresh fruit. The business center was operational and the staff was friendly and helpful.

Staff not friendly and outgoing. Laundry and pool out of service. Ice machine on our floor did not work. Dirty elevator floor. Hair dryer in room did not work. Coffee was weak and like dirty warm water. Poor selection at breakfast. Property appeared to be in distressed condition.

Upon check in we see a sign the elevator is out. It stated it just happened and would be repaired next day. LIES!! We ran into someone who had been there a week and they change the sign daily saying next day it will be fixed. They should have reached out to those with reservations and let them know. Instead they put us on The 3rd floor, we had to use the stairs. (If I didn't have medical issues this wouldn't have been such a big deal!) I have bad spine issues and a few other things. Using the stairs is painful and to have to lug up a bunch of luggage is worse. It was late when we checked in with no where near by available. The front desk didn't give one care about the pain I was to endure by having to go up 3 flights of stairs multiple times with luggage. This is a HUGE ADA Violation!! We will never stay here again. They BLATENTLY lie. Who knows how long the elevator has truly been down, since they change the sign daily saying it will be fixed by next day. Our room smelled horrible, dirt on our bedding and bathroom wasn't very clean. Multiple reasons to never stay here again! Disgusting.

No TV remote in room but we figured out how to turn on and change channel. Let desk know right away if there's an issue since you have a hold fee for any incidentals which could include a missing remote. Everything else pretty much checked out ok. Make sure you don't turn in your keys until you are absolutely certain you are ready to leave. After breakfast we noted first floor restrooms were out of order, so we had to make a last-minute run back up to our room before heading out, then turned in the keys.

Well I stay there every month and for months the washer and dryer have not worked. Also the ice machine on 1st and 2nd floor do not work as well. But overall always friendly and clean.

The area was safe & clean. More handicap parking is needed.

Dirty and outdated. Girl at the front desk had excellent work ethic and was willing to grab a plunger to try and fix our toilet that wasn’t flushing upon arrival

The girl at the front desk should not be in customer service she was extremely rude, unprofessional and unwelcoming . Sheets were dirty and had blood stains on them

This hotel is rundown and needs a good cleaning. The rugs in the elevator were dirty, my bathroom had a bad smell. The wall where my bed was on, had visible beverage stains (someone tried to clean it, but did a lousy job). Breakfast was great the last time I visited. Now, just powered eggs (looked like a muffin) a biscuit and gravy.

Very clean facility and very personable housekeeping staff.

Breakfast was good. Room was clean. Front desk staff was efficient. Will stay again when I come to Goldsboro again.

Upon check in we see a sign the elevator is out. It stated it just happened and would be repaired next day. LIES!! We ran into someone who had been there a week and they change the sign daily saying next day it will be fixed. They should have reached out to those with reservations and let them know. Instead they put us on The 3rd floor, we had to use the stairs. (If I didn't have medical issues this wouldn't have been such a big deal!) I have bad spine issues and a few other things. Using the stairs is painful and to have to lug up a bunch of luggage is worse. It was late when we checked in with no where near by available. The front desk didn't give one care about the pain I was to endure by having to go up 3 flights of stairs multiple times with luggage. This is a HUGE ADA Violation!! We will never stay here again. They BLATENTLY lie. Who knows how long the elevator has truly been down, since they change the sign daily saying it will be fixed by next day. Our room smelled horrible, dirt on our bedding and bathroom wasn't very clean. Multiple reasons to never stay here again! Disgusting.

Clean rooms always nice and everything as it should be I have stayed at the Country inn 3 times now and will be returning again this weekend. It's now my preferred Hotel

Check in was easy. The bathroom was full of hair and the desk chair is stained and gross, as were the walls. The sheets and towels seemed clean enough so didn't bother complaining. The biggest issue I had was that the HVAC in my room was not really working, but I didn't realize this until 3am, when I woke up and the room temp had gone up several degrees. I had to keep bumping the thermostat to get it to kick on. The hotel is also on a sort of loud/busy street so a lot of noise if you're facing the parking lot. I know this isn't a 5 star hotel, but I was expecting it to be a little better based on the ratings.

Rooms need a bit of extra cleaning in corners of walls, shower doors, etc. Could use some repairs to walls and things from minor damages caused by careless people. Elevators and hallways were dirty and need good cleaning and upkeep. Overall relatively decent, but could use some extra work.

Bathroom had a slight odor from the plumbing. The room was clean. The pillows were undersized for King bed. Refrigerator had food left in it. Service was good. Room was clean. Temperature control was great.

I was so pleasantly surprised by how lovely our room was. Looked brand new! The desk clerk was very nice and checked us in quickly. So glad I picked this facility. I would certainly stay there again.

Unprofessional front desk, look like a teenager, with a younger possible sister with her. I paid for a king suite and she stated I didn’t. There was no changing her mind. Bathroom come the evening smelled of sewage. No housekeeping service whatsoever except on the third day, and that did not include clean linens. I told her I’ve been in that bed for three days and I wanted to clean sheets. Internet Wi-Fi only for one device. It took me hours before someone came to the room and gave me this phone number to call didn’t tell me who it was. I called and he gave me a list of numbers and dots to put in and I finally got Wi-Fi, the second device but not for the third. I had to do this every day after midnight. This person was not available for that night until early in the morning breakfast look good if you got down within the first hour if not, you could get a bagel and a muffin everything else was empty . Front desk had to come and get the blind where it would work. The chain to raise a blind was ripped from the wall. She pulled hard and the blind went up, and then I was told.” it worked for me. What’s your problem?” I had one bar soap. four days and one shampoo and one condition. For what I paid ( 100 per day) Plus another hundred dollars in addition for security, which I did not get when I checked out I was told I would get it a few days At 8:30 in the morning after breakfast, my card no longer worked on my door and I was locked out. They had to re-issue a card. Terrible stay.

Uncomfortable bed , t.v. channels are difficult to figure out

No TV remote in room but we figured out how to turn on and change channel. Let desk know right away if there's an issue since you have a hold fee for any incidentals which could include a missing remote. Everything else pretty much checked out ok. Make sure you don't turn in your keys until you are absolutely certain you are ready to leave. After breakfast we noted first floor restrooms were out of order, so we had to make a last-minute run back up to our room before heading out, then turned in the keys.

Really great for the most part, the highway noise is just so loud. I've been in other hotels near highways with much better soundproofing. Could I request a room facing the back next time I reserve a room?

The bed was too firm. Otherwise the stay was okay.

The room was really spacious and clean. Although it was next to a questionable motel, the hotel was safe. Having never stayed in Goldsboro, I felt safe. The only thing my partner doesn’t like was the availability of napkins but it wasn’t that serious

Easy check in and check out. Quiet, clean, safe ans safe. Comfortable bed, nice shower.

Check in was easy. The bathroom was full of hair and the desk chair is stained and gross, as were the walls. The sheets and towels seemed clean enough so didn't bother complaining. The biggest issue I had was that the HVAC in my room was not really working, but I didn't realize this until 3am, when I woke up and the room temp had gone up several degrees. I had to keep bumping the thermostat to get it to kick on. The hotel is also on a sort of loud/busy street so a lot of noise if you're facing the parking lot. I know this isn't a 5 star hotel, but I was expecting it to be a little better based on the ratings.

I reserved a room for 2 adults and 3 kids, the personal was complaining that we make 2 much noise , because the front desk was just under my room. My kids didn't make a lit of noise at all. The isolation wasn't not good att all. When people walked in the hallway we heard them . Bunch of people on my floor was making a lot of noise they didn't received any complaint at all. In one room they were arguing all day they didn't received any complaints. In another they were throwing a party literally and they didn't received any complaints. But i received a warning because my kids was playing. That is unacceptable.

Conveniently located right off the highway. Complimentary breakfast was good and included fresh fruit. The business center was operational and the staff was friendly and helpful.

The stay was pretty good but at checkin I was charged a $100 incidental fee. I read the disclaimer at the hotel but it said locals pay that fee. I live out of state and was coming to get married to my wife that weekend. The I was told that I was charged $50 instead of $100. It was very confusing!

Sink water pressure to low to be able to shave. TV channel find system terrible. Not informed about incidental change hold. Common gallon of milk outdated 2days. Should have individual cartons.

Before complaining, I’d like to mention a team member first name Victoria she worked the evening shift 4/19. This is an above average motel, but the young woman who worked the day shift on 4/22 was a nightmare to deal with. She was rude, uncooperative and forgot the most important rule, the customer is always right. Needless to say I will not be staying at this establishment during future visits to the area.

The desk clerk on duty when I checked in seemed vapid and underqualified for the position. I was not greeted but was met with a simple request for my identification. When I asked for a suggestion for a place for dinner she was flustered and offered Applebee's and Olive Garden. When I asked where they were she giggled and said "I'm so bad at explaining things" and quickly disappeared into the back office. However, the lady who worked in the breakfast room was very pleasant.

Everything was clean. Personnel was friendly and helpful

The front desk reception was so rude. She wouldn’t even take off her headphones to speak to you and let alone look at you. I didn’t know she was done after she handed me the keys and she gave me a rude look and said what do you need… and I was like oh I didn’t know we were all set because you just handed me the keys and didn’t say anything.

I didn’t like that I was made to wait to check in after driving over 747 miles from New York! Thank GOD my sister lived close by

Clean. Good breakfast & coffee. Friendly staff. Room was comfortable. We would stay here again.

Country Inn was nice but customer service sucks. They have these young girls at the front desk that clearly have no customer service at all. My first night, I walked in and went to the front desk to check in. This little girl with dark eyebrows says Id please. I liked her like are you serious. No how you doing or Hello so I said Hello, how are you real boldly. I paid my money to stay here and I deserve a greeting at least because I could have went to another hotel. Then, the next day I had to change rooms because I book my rooms separately because I didn’t know if I was staying in NC that long. The hotel would not let me stay in the same room. Ok, that’s fine. The girl at the front desk booked me in a room that was already occupied by a man. Now to remind you, you can see in the system where the rooms are occupied. So, I go the room and unpack my belongings then she comes knocking on the door saying this is somebody else room. Like WTH! You can’t see that someone else was already in this room. I was already heated then and l she was apologizing but again clearly she does. know her job. I got a room on the 2nd floor then I set my bag and down and left to go to a family event. After the event was over, I went to the room and stood there and said I am not staying here. I checked out and drive back to Maryland at 10 at night and I didn’t get home until 2am. After the shenanigans, I was ready to go home. I wasted my money for that night because I didn’t stay overnight.

Conveniently located right off the highway. Complimentary breakfast was good and included fresh fruit. The business center was operational and the staff was friendly and helpful.

Centrally located very convenient and affordable.

Simple process. Just need an expensive hotel room for one night. Clean renovations are nicely done close to many places to get food around. Walmart, Sheetz, and Apple Bees close by.

local to the hospital for I had a love one admitted and the stay was coinvent

Unfortunately there were some homeless people around which makes it less than desireable but otherwise, a decent stay.

Really great for the most part, the highway noise is just so loud. I've been in other hotels near highways with much better soundproofing. Could I request a room facing the back next time I reserve a room?

little sketch at night

Property appears brand new. Very clean. Comfortable. Convenient

The hotel was safe, quiet, clean, and close to stores and shops

Food was a drive away

This hotel is rundown and needs a good cleaning. The rugs in the elevator were dirty, my bathroom had a bad smell. The wall where my bed was on, had visible beverage stains (someone tried to clean it, but did a lousy job). Breakfast was great the last time I visited. Now, just powered eggs (looked like a muffin) a biscuit and gravy.

I expected bacon or maybe sausage to be apart of the breakfast.

Sink water pressure to low to be able to shave. TV channel find system terrible. Not informed about incidental change hold. Common gallon of milk outdated 2days. Should have individual cartons.

The room was very clean, hotel was straightforward for the price and check-in was seamless. I would stay again for sure due to the cleanliness but the breakfast was the absolute worst I’ve ever had from a hotel.

The bathroom had a terrible drainage smell. Breakfast was limited, not enough options to pick. I won’t stay there again.

This hotel was the BEST hotel I’ve ever stayed in. Everything was just GREAT! The only recommendation I would make to see is more of a variety of hot food and real eggs, not powered eggs. Patty sausage and links, starch like potatoes and biscuits, fresh fruit.

Would have liked more breakfast options, such as grits or potatoes. Also, no meat on Sat., only ham cubes on Sun. Mon was only good choice with sausage.

Clean. Good breakfast & coffee. Friendly staff. Room was comfortable. We would stay here again.

The breakfast menu could have been a little more broad. The only thing I really could eat was the eggs. The bathroom did not have a vent/fan. Other than that it was a decent place. Love the decor. Staff could have been a little bit more friendly but overall good stay.

They stay was great but the breakfast line was really long waiting on the waffle maker should invest in another one