Name: Metro Points Hotel Washington North
Address: 8500 Annapolis Road, New Carrollton, Maryland, USA, New Carrollton, Maryland, US
Price range: 100 $–164 $ per night
Rating: 6.9

Was Gäste sagen

Im Metro Points Hotel Washington North heben Reisende die preisgünstigen Tarife und die günstige Lage in der Nähe von Verkehrsmitteln, Geschäften und Restaurants hervor. Allerdings berichten sie von veralteten Zimmern, ungleichmäßiger Sauberkeit, häufigen Wartungsproblemen und laufenden Renovierungsarbeiten in einigen Bereichen.

Häufige Beschwerden sind defekte Eis- und Verkaufsautomaten, fehlende Mikrowellen in den Zimmern, veraltete Fernseher oder schwaches WLAN sowie Veranstaltungen, die die Parkmöglichkeiten belasten und Lärm verursachen. Sauberkeit und Instandhaltung sind sehr unterschiedlich, wobei einige Gäste saubere und komfortable Aufenthalte berichten, während andere Schimmel, fleckige Teppiche, Gerüche, Schädlinge oder abgenutzte Armaturen erwähnen. Das Feedback zum Service ist gemischt, von freundlichem und hilfsbereitem Personal bis hin zu langsamem oder untätigem Personal zu Stoßzeiten; das gastronomische Angebot vor Ort ist oft eingeschränkt oder geschlossen. Erwarten Sie einen einfachen Aufenthalt mit Abstrichen bei Instandhaltung und Ausstattung.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Ausstattung ist eingeschränkt: Viele Bewertungen erwähnen defekte Eis- und Verkaufsautomaten sowie das Fehlen von Mikrowellen in den Zimmern. Die Parkmöglichkeiten können während Veranstaltungen schwierig sein, und einige bemängelten ein schmutziges Fitnessstudio oder ein nicht funktionierendes Businesscenter.

Reinigung

Die Sauberkeit ist uneinheitlich und reicht von sauberen Zimmern bis hin zu schwerwiegenden Problemen wie Schimmel, fleckigen Teppichen, Gerüchen und gelegentlichen Schädlingen (Kakerlaken oder Bettwanzen).

Zimmer

Die Zimmer sind einfach und veraltet, mit wiederkehrenden Wartungsproblemen (Klima/Heizung, Fernseher, Telefone, Sanitäranlagen) und gelegentlichem Lärm durch Veranstaltungen. Die WLAN-Zuverlässigkeit variiert, obwohl einige Zimmer geräumig und ruhig sind.

Dienstleistung

Das Feedback zum Service ist gemischt: Viele loben das freundliche und hilfsbereite Personal, während andere unfreundliches oder langsames Personal an der Rezeption, Probleme mit Rechnungen/Kautionen und Schwierigkeiten bei der Erreichbarkeit des Personals erlebten.

Ähnliche Gästebewertungen

10

Charles

27. Dez. 2024

·

Aufenthalt am 1 Nacht

this place had great customer service and was very good at helping me with my needs

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2

Galip

11. Aug. 2024

·

Aufenthalt am 1 Nacht

This hotel needs good receptionist, I talked one of them night he was trying to annoying and no answer and trying to avoid questions, I just called 5 minutes ago to clearify my twice credit card charge that still not clear btw, she was pretty rude tone and only suggetion wait for 7 business day ?? Go find a better place to stay

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2

Michael

7. Juni 2024

·

Aufenthalt am 3 Nächte

The staff at Metro Points did not appear to be focused on customer service. Simple requests were met with lack of information or indifference. They lacked even rudimentary information about the area near the hotel. Apparently, although it was not communicated at chick in, hotel guests must make an explicit request for maid service for their room. The property was in poor shape. Roadway paving was cracked and buckled. While the lobby was neat and clean, it was empty of amenities, a sign pointed to an abandoned restaurant. I was told that the computer in the business center (one computer?) was not working. In our room we found dirty drapes, a barely working refrigerator, the bath tub with peeling coating, and what appeared to be black mold in several places. After the indifferent response from the service personnel who arrived in response to our requests, we decided to return to our *prepaid* room each night and LEARN from our experience.

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6

Bryan

8. Juli 2024

·

Aufenthalt am 1 Nacht

Poor customer service, no kindness at all from the personal, besides that i barely found one parking slot available.

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10

Loretta

13. Mai 2025

·

Aufenthalt am 1 Nacht

This hotel was lovely. The staff was super friendly and nice Was there for a concert and this hotel was close to the venue. Room was super clean and quiet, which was much appreciated after the concert!!! Check out was super easy too!!! Would stay here again and would recommend!!!

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2

Arrington

7. Feb. 2025

·

Aufenthalt am 2 Nächte

Metro Points is my go to hotel when staying in the DC area, however, I called the front desk stating I will be arriving late on my already paid for/existing reservation. The front desk rep informed me that it’s no problem & she will leave a note under my reservation. Well, when I arrived to check-in, much to my surprise, the oncoming front desk rep informed me she did read my note but cancelled my room because she thought I wasn’t coming. At first she told me I would have to wait an hour for the supervisor to rebook the room but somehow she was able to override the system & check me in. Not a pleasant situation but I’m glad the situation was handled without further delays.

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2

VENKATARAMANI

1. Apr. 2025

·

Aufenthalt am 2 Nächte

We had to park far away and walk to the hotel. There was party going on past mid night on Saturday and another event on Sunday. On both days the party guests took all parking and the guests staying in hotel had to find parking far away. There was so much noise and screaming from the rooms next to us. There were 3 families staying in 2 rooms next to us and 1 opposite side. Kids were running from 1 room to other and banging doors. Only after we complained to reception, it stopped. There is no way to contact the front desk by phone. We had to go in person to the desk at 12 in the night! to complain.

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10

Natalie

2. Juli 2025

·

Aufenthalt am 1 Nacht

The front desk staff was very helpful upon my arrival and departure.

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4

STEVEN

24. Apr. 2025

·

Aufenthalt am 2 Nächte

There are many features upon on which to base a recommendation for this hotel, including price, good water pressure/heat, good air conditioning, good room size and proximity to a train station, and other nice things. However, desk staff, when checking in after 9pm, was indifferent and inarticulate. They had shut off the automatic entry door, making entry difficult with luggage, until the security guard reluctantly opened the outer doors before leaving us to fend for ourselves with the inner set. The very nice lobby is filled with beautiful bouquets of flowers that, while lovely, permeated the room with a strongly cloying scent, too strong to enjoy. At the room (weirdly, the rooms are not numbered consecutively), our keycards worked well. Inside the room, the only thing lumpier than the mattress was the floor under the ancient, sticky carpet. Every bit of furniture appeared to pre-date the Reagan administration. Even the desk covering was embossed, showing the identity of another hotel at the capitol, that has probably been gone for decades. We ran out of tissues within a day, and no one at the desk would pick up the phone. Predicting that, I opened the toilet tank in order to adjust the non-operating flush handle. It flushed after I made the adjustment, but wouldn’t shut off after flushing. If price and this location work for you, this place is adequate. But, if you’re accustomed to more contemporary accommodations and a responsive staff, pay more and stay elsewhere.

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4

Peter

17. Aug. 2025

·

Aufenthalt am 4 Nächte

The receptionist decided to charge my card 350+ when I already booked the hotel for 230. Never asked me anything, actually, she said absolutely nothing but had attitude towards me. I had to go back down when I realized the charge and she completely ignored me. Her boss "reversed" the charges. It took five days to get my mony back. There are people who wouldn't be able to buy food or survive if they dont have a spare 350. That includes me on certain weeks. This wasn't an accident, it was hate. I could understand it as a mistake if she had even the slightest amount of humility but she didn't. No apologies or even an excuse. I dont want to do business with a company who allows things like this to happen.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstig gelegen in der Nähe von Autobahnen, Geschäften und dem New Carrollton Metro/Amtrak-Gebiet. Einige Gäste empfanden die Umgebung nachts jedoch als weniger sicher.

Gastronomie

Das gastronomische Angebot vor Ort und das Frühstück sind zeitweise eingeschränkt oder nicht verfügbar, wobei einigen Gästen das Frühstück in Rechnung gestellt wurde, obwohl es inklusive war. Es gibt jedoch viele Restaurants in der Nähe.

Monat	Durchschnittspreis
Januar	86 $
Februar	85 $
März	93 $
April	90 $
Mai	118 $
Juni	127 $
Juli	134 $
August	144 $
September	86 $
Oktober	88 $
November	78 $
Dezember	77 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $104	15 $103	16 $100	17 $104	18 $130	19 $130
20 $102	21 $102	22 $103	23 $103	24 $104	25 $162	26 $132
27 $102	28 $162	29 $162	30 $163

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $162	2 $162	3 $162
4 $160	5 $162	6 $164	7 $160	8 $163	9 $159	10 $162
11 $160	12 $161	13 $164	14 $161	15 $161	16 $162	17 $162
18 $160	19 $164	20 $162	21 $161	22 $160	23 $159	24 $162
25 $162	26 $161	27 $163	28 $162	29 $162	30 $162	31 $163

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Einzelzimmer, 1 King-Bett

Standardzimmer, 1 King-Bett

Junior-Suite, 1 King-Bett

Standard-Doppelzimmer, 2 Doppelbetten

Gästebewertungen

Zufriedenstellend

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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