Extended Stay America Suites - Newport News - Yorktown

Good easy check in. Clean room

It w

The toilet didn't work in the room and we were transferred to another room that was infested with roaches.

It was the most unsanitary and filthy environment. Cabinets, toilets and stove were dirty. You had to pay for WiFi and only one tv would work at a time. The signal kept getting lost. There were 4 of us and only two sets of towels. The entire hotel smelled like weed and perfume. The luggage cart was broken and cut my hand as I was put the metal pipes back together. The “breakfast” had granola bars and hot cocoa packets. I would never stay there again. I am a business owner and cannot believe you are still in business. I travel quite a bit and I have never been in a more disgusting hotel.

Had multiple roaches and had to wear masks bc of how bad it smelled.