DoubleTree by Hilton Hotel & Suites Houston by the Galleria
106 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
106 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På DoubleTree by Hilton Hotel & Suites Houston by the Galleria är priset per natt i genomsnitt 96 US$ under den billigaste månaden (december) och 166 US$ under den dyraste månaden (juni), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 106 US$ |
| februari | 117 US$ |
| mars | 150 US$ |
| april | 122 US$ |
| maj | 143 US$ |
| juni | 166 US$ |
| juli | 131 US$ |
| augusti | 123 US$ |
| september | 106 US$ |
| oktober | 118 US$ |
| november | 108 US$ |
| december | 96 US$ |
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sep. · 106 US$
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Dyrast: juni (ca 166 US$)
Billigast: december (ca 96 US$)
Om detta boende
Här erbjuder man utomhuspool och dygnet runt-öppet fitnesscenter. Boendet har även wi-fi mot en avgift, bröllopstjänster och en tv i allmänt utrymme. Gäster kan enkelt hoppa på den kostnadsfria bussen som rör sig inom ett område på 3 miles.
Bekvämligheter
Här erbjuder man utomhuspool och dygnet runt-öppet fitnesscenter. Boendet har även wi-fi mot en avgift, bröllopstjänster och en tv i allmänt utrymme. Gäster kan enkelt hoppa på den kostnadsfria bussen som rör sig inom ett område på 3 miles.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, expressincheckning och expressutcheckning. Planerar du ett event i Houston? På detta hotell finns det event- och konferensutrymmen på upp till 855 kvadratmeter, däribland konferensrum och 8 mötesrum. Parkering (avgift tillkommer) erbjuds på plats.
Måltider
Du kan äta på hotellets restaurang, eller ta det lugnt på rummet med deras rumsservice (under begränsade tider). Släck törsten med din favoritdrink i boendets bar. Komplett frukost serveras på vardagar mellan 06.30 och 11.00 och på helger mellan 07.00 och 12.00 mot en avgift.
Rum
Känn dig som hemma i ett av de 476 rummen med LED-tv. Wi-fi (avgift tillkommer) ser till att du kan hålla dig uppkopplad, och en 60-tums smart-tv med satellitkanaler erbjuder all underhållning du behöver. Privat badrum med badkar eller dusch, gratis toalettartiklar och hårtorkar. På rummet finns kaffe- och tebryggare och spjälsängar (avgift tillkommer) finns på begäran.
Läge
DoubleTree by Hilton Hotel & Suites Houston by the Galleria ligger centralt i Houston, 1 min med bil från Westheimer Road och 7 min från Rice University. Detta hotell ligger 10,9 km från MD Anderson Cancer Center och 11,3 km från NRG Stadium.
Vad finns i närheten
Westheimer Road(0.1 miles)
The Galleria(0.3 miles)
Ice at the Galleria(0.5 miles)
Gerald D. Hines Waterwall Park(0.6 miles)
Richmond Avenue(0.6 miles)
Williams Tower(0.6 miles)
River Oaks District(1 miles)
Highland Village(1.6 miles)
Uptown Park(1.7 miles)
Memorial Park(2.1 miles)
Harwin Drive Shopping District(2.3 miles)
Greenway Plaza(2.6 miles)
Houston Country Club(2.7 miles)
Lakewood Church Central Campus(2.7 miles)
Houston Arboretum and Nature Center(2.8 miles)
Houston William Hobby Airport (HOU)(18.8 miles)
George Bush Intercontinental Airport (IAH)(27.1 miles)
Houston, TX (EFD-Ellington Field)(29.1 miles)
Tvättservice
Hiss
Business center
Flerspråkig personal
Bagageförvaring
Express in- och utcheckning
Läge
5353 Westheimer Rd, Uptown, Houston, Texas, USA
Westheimer Road (0.1 miles)
The Galleria (0.3 miles)
Ice at the Galleria (0.5 miles)
Gerald D. Hines Waterwall Park (0.6 miles)
Richmond Avenue (0.6 miles)
Williams Tower (0.6 miles)
Gästrecensioner
7.7
Bra
Baserat på 4 456 verifierade recensioner
Vem bor här?
Företag
33%
Par
22%
Familj
30%
Grupper
10%
Ensamresande
3%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På DoubleTree by Hilton Hotel & Suites Houston by the Galleria berömmer gästerna konsekvent den vänliga och tillmötesgående personalen samt det praktiska läget i Galleria-området, samtidigt som de beskriver rum som varierar från rymliga med balkongutsikt till äldre utrymmen som visar tecken på slitage.
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Vad gäster tycker
På DoubleTree by Hilton Hotel & Suites Houston by the Galleria berömmer gästerna konsekvent den vänliga och tillmötesgående personalen samt det praktiska läget i Galleria-området, samtidigt som de beskriver rum som varierar från rymliga med balkongutsikt till äldre utrymmen som visar tecken på slitage.
Många rapporterar långvariga hissavbrott och väntetider, samt dyr och ibland opraktisk parkering. Städnings- och underhållsstandarden är ojämn, med upprepade kommentarer om fläckiga mattor, lukter, skadedjur, problem med varmvatten eller AC, samt slitna möbler. Matkvaliteten får viss beröm, men frukost, kaffe och rumsservice anses vara dyra och ibland begränsade. Förvänta dig vänlig service på ett praktiskt läge, men ett äldre höghus med ojämn underhållsnivå och förseningar i hissen.
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Faciliteter
Hissavbrott och långa väntetider är ett återkommande problem. Parkeringen är bekväm men dyr, med några rapporter om säkerhetsproblem; vissa gäster uppskattade poolen och balkongerna, men det noterades brister i poolens renlighet och saknade köksartiklar eller bagagevagnar på rummen.
Relaterade gästrecensioner
2
JENNIFER
10 nov. 2025
·
Stannade 2 nätter
Hotel and room was beautiful and clean. I just wish my car hadn’t been broken into while I was parked in their garage. And no security or cameras in the garage. I will not be staying there again.
Hotel and room was beautiful and clean. I just wish my car hadn’t been broken into while I was parked in their garage. And no security or cameras in the garage. I will not be staying there again.
10
Matthew
28 aug. 2025
·
Stannade 2 nätter
This hotel had a great location near the Galleria, which was handy for many of our needs. The staff were excellent and very welcoming. The room was great and very clean. Elevators are currently undergoing retro fit which meant that it took ages to catch an elevator at times. Otherwise everything was great.
This hotel had a great location near the Galleria, which was handy for many of our needs. The staff were excellent and very welcoming. The room was great and very clean. Elevators are currently undergoing retro fit which meant that it took ages to catch an elevator at times. Otherwise everything was great.
10
Tony
17 aug. 2025
·
Stannade 7 nätter
My family and I really enjoyed our stay at this hotel. The staff was amazing - friendly and very helpful. The location was convenient and near lots of shopping. Everything we could want food and shopping-wise was within a 10 minute drive. Our room was clean with a pleasing view of the area. The pool was beautiful and came with cabanas. The one complaint would be the elevators, which were not as fast or reliable as we would have expected given this hotel has 26 floors; and it always seemed at least one was down. Otherwise, we had a great stay and would happily return in the future.
My family and I really enjoyed our stay at this hotel. The staff was amazing - friendly and very helpful. The location was convenient and near lots of shopping. Everything we could want food and shopping-wise was within a 10 minute drive. Our room was clean with a pleasing view of the area. The pool was beautiful and came with cabanas. The one complaint would be the elevators, which were not as fast or reliable as we would have expected given this hotel has 26 floors; and it always seemed at least one was down. Otherwise, we had a great stay and would happily return in the future.
4
Samantha
4 aug. 2025
·
Stannade 4 nätter
Room wasn’t ready for FIVE hours. They did comp my Parking. I booked a suite so I could cook in it- bought a bunch of food, only to find out they “ran out” Of kitchen supplies. So i wasted money booking a suite and wasted money buying food i couldn’t prepare. The staff was friendly and the beds were comfortable, I will give them that. Oh, and 2 of the 4 elevators didn’t work so you were waiting 10-20 min for an elevator.
Room wasn’t ready for FIVE hours. They did comp my Parking. I booked a suite so I could cook in it- bought a bunch of food, only to find out they “ran out” Of kitchen supplies. So i wasted money booking a suite and wasted money buying food i couldn’t prepare. The staff was friendly and the beds were comfortable, I will give them that. Oh, and 2 of the 4 elevators didn’t work so you were waiting 10-20 min for an elevator.
6
belem
4 aug. 2025
·
Stannade 1 natt
The elevators is so slow
The elevators is so slow
10
ERIKA
12 juni 2025
·
Stannade 1 natt
Great Hotel and Location, however 2/4 elevators were broken.
Great Hotel and Location, however 2/4 elevators were broken.
4
James
7 apr. 2025
·
Stannade 4 nätter
The pool was disguisting. So dirty with debris and algae buildup. The hotel room was very dirty and had not been vacummed. There wee smudges all over the tables, counters, and dressers. The bathtub looked like it needed some cleaning for quite a while. The hallways on our floor looked like it had not been vacummed in a few weeks. We waiting more than 10-15 minutes for the elevator multiople times a day the entire time we were there. There were signs that the elevators were being imporoved, but at times it seemed like only 1 of the four elevators was working. Multiple times on the way down, our elevator randomly started stopping at every single floor for more than 20 floors. Would not stay here again.
The pool was disguisting. So dirty with debris and algae buildup. The hotel room was very dirty and had not been vacummed. There wee smudges all over the tables, counters, and dressers. The bathtub looked like it needed some cleaning for quite a while. The hallways on our floor looked like it had not been vacummed in a few weeks. We waiting more than 10-15 minutes for the elevator multiople times a day the entire time we were there. There were signs that the elevators were being imporoved, but at times it seemed like only 1 of the four elevators was working. Multiple times on the way down, our elevator randomly started stopping at every single floor for more than 20 floors. Would not stay here again.
8
Mineive
2 apr. 2025
·
Stannade 2 nätter
Elevators did not work. Took 30mins to get downstairs to the lobby
Elevators did not work. Took 30mins to get downstairs to the lobby
8
Sandra
29 mars 2025
·
Stannade 2 nätter
Only down fall was out of 4 elevators only one was working
Only down fall was out of 4 elevators only one was working
8
Ganiyat
23 feb. 2025
·
Stannade 1 natt
It’s clean and easily accessible to Downtown and other places I wanted to go. I had an EV CAR and charging was challenging. Parking isn’t free! It’s $47 to valet and $32 self parking! Only one of the 4 elevators were working and I was on floor 21, not so great, it made getting in and out more challenging and took longer! And there was breakfast!
It’s clean and easily accessible to Downtown and other places I wanted to go. I had an EV CAR and charging was challenging. Parking isn’t free! It’s $47 to valet and $32 self parking! Only one of the 4 elevators were working and I was on floor 21, not so great, it made getting in and out more challenging and took longer! And there was breakfast!
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Renlighet
Återkopplingen gällande städningen är blandad: många nämner fläckiga mattor och möbler, lukter, skadedjur samt bristfällig eller långsam städning, medan andra tyckte att rummen var rena. Den allmänna standarden verkar vara ojämn mellan våningar och vistelser.
Relaterade gästrecensioner
2
Quanae
17 nov. 2025
·
Stannade 7 nätter
I recently stayed at the DoubleTree Hilton Galleria and, while the staff were genuinely excellent and went out of their way to accommodate me—including upgrading me to a suite and waiving parking—the condition of the rooms was extremely disappointing. The facilities are dated and poorly maintained. I found stains on the carpet, sofa, and chairs, and housekeeping didn’t service my room one day, which I had to specifically request. I raised concerns multiple times during my stay. The biggest issue is the lack of attention to detail and overall care for the property. The rooms need a full renovation, and the photos online are very misleading compared to what I walked into. The customer service is the one redeeming factor here, but the rooms themselves fall far below Hilton’s standard.
I recently stayed at the DoubleTree Hilton Galleria and, while the staff were genuinely excellent and went out of their way to accommodate me—including upgrading me to a suite and waiving parking—the condition of the rooms was extremely disappointing. The facilities are dated and poorly maintained. I found stains on the carpet, sofa, and chairs, and housekeeping didn’t service my room one day, which I had to specifically request. I raised concerns multiple times during my stay. The biggest issue is the lack of attention to detail and overall care for the property. The rooms need a full renovation, and the photos online are very misleading compared to what I walked into. The customer service is the one redeeming factor here, but the rooms themselves fall far below Hilton’s standard.
6
Micah
1 nov. 2025
·
Stannade 1 natt
The room wasn’t in the best of conditions broken drawers and stained carpet. Walls were dirty and old
The room wasn’t in the best of conditions broken drawers and stained carpet. Walls were dirty and old
2
Maya
23 okt. 2025
·
Stannade 1 natt
I can’t believe the conditions in my room. The smell inside the room was awful. I reported this immediately also the room itself was not the cleanest. But the smell was unreal the hotel was crowded so no other room to swap me to. It was disgusting.
I can’t believe the conditions in my room. The smell inside the room was awful. I reported this immediately also the room itself was not the cleanest. But the smell was unreal the hotel was crowded so no other room to swap me to. It was disgusting.
2
Elizabeth
7 okt. 2025
·
Stannade 2 nätter
Where to begin? This hotel was disgusting. Getting off the elevator on my floor the smells were overwhelming. Upon entering my room, I could only assume there had been water damage as the matte around the “art” was wavy and rippled. I never even put my bags down-every piece of furniture including the beds had reddish brown stains. There was a Kleenex on the bathroom counter that had just been left I guess from a previous occupant, so gross. I didn’t even bother checking for bed bugs, I immediately went downstairs where I waited over 20 minutes to checkout and another 25 to have my car brought up from valet. I in good conscious would NEVER recommend this place, not even to someone I don’t like, it was that bad.
Where to begin? This hotel was disgusting. Getting off the elevator on my floor the smells were overwhelming. Upon entering my room, I could only assume there had been water damage as the matte around the “art” was wavy and rippled. I never even put my bags down-every piece of furniture including the beds had reddish brown stains. There was a Kleenex on the bathroom counter that had just been left I guess from a previous occupant, so gross. I didn’t even bother checking for bed bugs, I immediately went downstairs where I waited over 20 minutes to checkout and another 25 to have my car brought up from valet. I in good conscious would NEVER recommend this place, not even to someone I don’t like, it was that bad.
6
Elizabeth
6 okt. 2025
·
Stannade 1 natt
Check-in desk staff was very friendly. Valet was okay. Their phone wasn’t working so we couldn’t ping them to get our car. The room was clean but very outdated. There were stains all over the carpet and mold (black mold) growing on the ceiling. Bathroom was pretty clean and bed was comfortable. The extra blanket had other people’s hair on it and I felt disgusted. We left after breakfast next day because the mold looked like it got bigger.
Check-in desk staff was very friendly. Valet was okay. Their phone wasn’t working so we couldn’t ping them to get our car. The room was clean but very outdated. There were stains all over the carpet and mold (black mold) growing on the ceiling. Bathroom was pretty clean and bed was comfortable. The extra blanket had other people’s hair on it and I felt disgusted. We left after breakfast next day because the mold looked like it got bigger.
2
Runterrea
31 juli 2025
·
Stannade 2 nätter
When we first walked into the lobby, the hotel gave off a luxury vibe—modern touches, and a welcoming feel. But as soon as we got to the elevator, things shifted. The floor was dirty, and the walls had visible tears and scuffs, which was our first red flag. The hallways and our room were both very dim—like moody lighting but not in a cute way. We noticed stains on the furniture and the carpet, and the overall cleanliness just wasn’t up to par. The shower water ran cold every night, which was super frustrating, and the toilet barely flushed. While the room was spacious, the building definitely felt old. The elevator wait times were long, and the walls were paper-thin—between the noise from the pool and other guests, it was hard to get a good night's sleep. The view was nice, and I’ll give them credit for that. But overall, I personally wouldn’t stay here again. It just didn’t live up to the initial first impression.
When we first walked into the lobby, the hotel gave off a luxury vibe—modern touches, and a welcoming feel. But as soon as we got to the elevator, things shifted. The floor was dirty, and the walls had visible tears and scuffs, which was our first red flag. The hallways and our room were both very dim—like moody lighting but not in a cute way. We noticed stains on the furniture and the carpet, and the overall cleanliness just wasn’t up to par. The shower water ran cold every night, which was super frustrating, and the toilet barely flushed. While the room was spacious, the building definitely felt old. The elevator wait times were long, and the walls were paper-thin—between the noise from the pool and other guests, it was hard to get a good night's sleep. The view was nice, and I’ll give them credit for that. But overall, I personally wouldn’t stay here again. It just didn’t live up to the initial first impression.
10
Sarah
4 juli 2025
·
Stannade 3 nätter
Very clean! Great stay!
Very clean! Great stay!
4
Rasheedat
16 juni 2025
·
Stannade 2 nätter
The staffs were awesome. There were roaches in the kitchen fridge, dishwasher and on the floor. The room were not properly clean and stocked
The staffs were awesome. There were roaches in the kitchen fridge, dishwasher and on the floor. The room were not properly clean and stocked
2
Anna E.
25 apr. 2025
·
Stannade 4 nätter
Unclean, will not stay here again
Unclean, will not stay here again
6
SAMRATH SINGH
2 mars 2025
·
Stannade 2 nätter
The check in process was painfully slow even though there was no line. The whole property smelled like marijuana , even infiltrated my room. The room carpets had stains, the furniture had permanent stains and the shower had hair all over the tiles. Was not properly cleaned . The breakfast was almost 30 dollars and blah. The best part of the entire stay was the free cookies. Not a fan of this place, high turnover, more attention to details needed.
The check in process was painfully slow even though there was no line. The whole property smelled like marijuana , even infiltrated my room. The room carpets had stains, the furniture had permanent stains and the shower had hair all over the tiles. Was not properly cleaned . The breakfast was almost 30 dollars and blah. The best part of the entire stay was the free cookies. Not a fan of this place, high turnover, more attention to details needed.
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Rum
Många rum är rymliga och bekväma med balkonger och utsikt över staden, men inredningen och inredningen är föråldrad, och vissa enheter har problem som bullriga värmesystem, svagt varmvatten och slitna eller trasiga möbler.
Relaterade gästrecensioner
10
Paul
24 nov. 2025
·
Stannade 1 natt
The room was nice, comfy bed, great views
The room was nice, comfy bed, great views
4
Jason
15 sep. 2025
·
Stannade 3 nätter
The hotel lobby was in great shape but my room not so much. There was huge red stain on the carpet near the door which had me questioning the rest of the room cleanliness. The water pressure was low and the water would not heat up. The bathroom paint was bubbled up and peeling. The swing sofa had stains and the office chair was cracked and peeling. I am not a person to give bad reviews but this hotel stay warranted it one. With the Galleria Mall, Ruth Chris, and The Capital Grill in walking distance you would one would think this hotel would be in better condition
The hotel lobby was in great shape but my room not so much. There was huge red stain on the carpet near the door which had me questioning the rest of the room cleanliness. The water pressure was low and the water would not heat up. The bathroom paint was bubbled up and peeling. The swing sofa had stains and the office chair was cracked and peeling. I am not a person to give bad reviews but this hotel stay warranted it one. With the Galleria Mall, Ruth Chris, and The Capital Grill in walking distance you would one would think this hotel would be in better condition
10
Leslie
1 sep. 2025
·
Stannade 2 nätter
Our stay was quiet and peaceful. The balcony view was nice however, they are extremely small. Originally paid for a suite without the view but I received a free upgrade so that was kind of cool. Staff provided exceptional customer service. Overall it was a pleasant experience and I would definitely come back.
Our stay was quiet and peaceful. The balcony view was nice however, they are extremely small. Originally paid for a suite without the view but I received a free upgrade so that was kind of cool. Staff provided exceptional customer service. Overall it was a pleasant experience and I would definitely come back.
2
Roger
18 aug. 2025
·
Stannade 1 natt
I was very dissatisfied with my stay last night in Room 320. The room was extremely hot, and the temperature would not go down despite adjusting the thermostat. In addition, every few minutes the wall unit made very loud noises, which kept me awake the entire night. It was impossible to get any proper rest. Please look into this issue.
I was very dissatisfied with my stay last night in Room 320. The room was extremely hot, and the temperature would not go down despite adjusting the thermostat. In addition, every few minutes the wall unit made very loud noises, which kept me awake the entire night. It was impossible to get any proper rest. Please look into this issue.
10
Michael
7 aug. 2025
·
Stannade 1 natt
Nice & quiet. Room was spacious with a nice balcony
Nice & quiet. Room was spacious with a nice balcony
2
Sade
3 aug. 2025
·
Stannade 1 natt
I will not be back -27 stars. Upon arrival at 08/02 at about 3:30pm the older lady who checked us in clearly hates her job. She was very hostile, and put the keys down to the room and gave us her back. She didn’t direct to the elevators, tell us what floor we were on nothing. I was confused if should wait for her, because she just left so abruptly. The hotel pictures don’t match. All the furniture in these rooms need to be thrown out and replaced. I was scared to sit on the couch. It looks like yall just hire anybody the workers look scary and don’t know what professional is. The parking situation also doesn’t make sense. Holes in the wall and pealing wallpaper. This feels like a motel, by far the worst hotel experience ever. It was a line to get in the elevator because only one was working. I could literally complain until next week everything is bad.
I will not be back -27 stars. Upon arrival at 08/02 at about 3:30pm the older lady who checked us in clearly hates her job. She was very hostile, and put the keys down to the room and gave us her back. She didn’t direct to the elevators, tell us what floor we were on nothing. I was confused if should wait for her, because she just left so abruptly. The hotel pictures don’t match. All the furniture in these rooms need to be thrown out and replaced. I was scared to sit on the couch. It looks like yall just hire anybody the workers look scary and don’t know what professional is. The parking situation also doesn’t make sense. Holes in the wall and pealing wallpaper. This feels like a motel, by far the worst hotel experience ever. It was a line to get in the elevator because only one was working. I could literally complain until next week everything is bad.
8
Jonitra
3 aug. 2025
·
Stannade 1 natt
The room was great and I got an upgrade with a balcony. The only thing was there weren't enough outlets.
The room was great and I got an upgrade with a balcony. The only thing was there weren't enough outlets.
6
George
25 juli 2025
·
Stannade 3 nätter
There are a quite a few issues with this hotel. The furniture needs to be replaced, the shower was barely hot, the drawers never closed and the lobby furniture was old and shot out. The carpets are old and stained as well. C'mon, this is a Hilton hotel. It should be living up to better standards than this. Renovate the place yall.
There are a quite a few issues with this hotel. The furniture needs to be replaced, the shower was barely hot, the drawers never closed and the lobby furniture was old and shot out. The carpets are old and stained as well. C'mon, this is a Hilton hotel. It should be living up to better standards than this. Renovate the place yall.
6
Mohamed
21 maj 2025
·
Stannade 5 nätter
The first time I used the property was about 25 years ago. I can tell that, throughout the 25 years, there has been zero upgrade done for it. It has a great location, but poor facilities.
The first time I used the property was about 25 years ago. I can tell that, throughout the 25 years, there has been zero upgrade done for it. It has a great location, but poor facilities.
4
Richard
18 maj 2025
·
Stannade 2 nätter
Tired property. This is not a luxury hotel. Only thing keeping it from a 1 star is staff tried to solve problems with room (AC blowing super hard regardless of setting, no hot water in shower). Not worth price, not deserving of its star rating.
Tired property. This is not a luxury hotel. Only thing keeping it from a 1 star is staff tried to solve problems with room (AC blowing super hard regardless of setting, no hot water in shower). Not worth price, not deserving of its star rating.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Servicen lovordas ofta som vänlig, välkomnande och tillmötesgående, där personalen hjälper till med problem och särskilda önskemål. Vissa gäster upplevde dock långsam eller oorganiserad incheckning samt inkonsekvent uppföljning eller attityd.
Relaterade gästrecensioner
8
Kristian
24 nov. 2025
·
Stannade 8 nätter
I had a great stay at DoubleTree by Hilton. Especially the service I received from Tonia at the front desk Sunday morning was perfect.
I had a great stay at DoubleTree by Hilton. Especially the service I received from Tonia at the front desk Sunday morning was perfect.
10
Titilisee
21 nov. 2025
·
Stannade 2 nätter
Front desk was friendly & welcoming.
Front desk was friendly & welcoming.
6
nancy
19 okt. 2025
·
Stannade 2 nätter
⭐️ 1 out of 5 stars — Very Disappointing Stay DoubleTree by Hilton – Houston Galleria We just checked in today, and I have to say the experience has been frustrating from the start. I called the hotel two days before our arrival to confirm a few things — that we would need a crib in the room, that we preferred to be near the elevator since we have small children, and that we wanted to check in early. The representative told me they would note the request, assured me that a crib wouldn’t be an issue since I called ahead, and also said they would waive the $50 early check-in fee because I’m a Hilton member. When we arrived around 12:30 p.m. after a 5-hour drive with two infants, my husband went in to check us in. The staff told him we’d have to pay the early check-in fee. When I went in and explained that I had already confirmed the waiver, they finally found the note and apologized — but it was a frustrating start. They placed us on the 24th floor, and there were no luggage carts available. The front desk said they only have three carts for the entire hotel (which has around 26 floors), so we had to carry all our luggage upstairs with two small children. When we got to our room, it had a strong, unpleasant odor — something between mold and old carpet. I called the front desk about the missing crib, since they’d confirmed they would have it ready for us. The front desk said they would “check and call back,” but no one ever did. I called again later, only to be told they ha
⭐️ 1 out of 5 stars — Very Disappointing Stay DoubleTree by Hilton – Houston Galleria We just checked in today, and I have to say the experience has been frustrating from the start. I called the hotel two days before our arrival to confirm a few things — that we would need a crib in the room, that we preferred to be near the elevator since we have small children, and that we wanted to check in early. The representative told me they would note the request, assured me that a crib wouldn’t be an issue since I called ahead, and also said they would waive the $50 early check-in fee because I’m a Hilton member. When we arrived around 12:30 p.m. after a 5-hour drive with two infants, my husband went in to check us in. The staff told him we’d have to pay the early check-in fee. When I went in and explained that I had already confirmed the waiver, they finally found the note and apologized — but it was a frustrating start. They placed us on the 24th floor, and there were no luggage carts available. The front desk said they only have three carts for the entire hotel (which has around 26 floors), so we had to carry all our luggage upstairs with two small children. When we got to our room, it had a strong, unpleasant odor — something between mold and old carpet. I called the front desk about the missing crib, since they’d confirmed they would have it ready for us. The front desk said they would “check and call back,” but no one ever did. I called again later, only to be told they ha
10
Amanda
3 okt. 2025
·
Stannade 1 natt
They staff here were amazing. We were in town for a very unique situation and when our plans changed they were so accommodating and great to work with. Rooms were comfy too and very clean.
They staff here were amazing. We were in town for a very unique situation and when our plans changed they were so accommodating and great to work with. Rooms were comfy too and very clean.
10
Robert
27 sep. 2025
·
Stannade 2 nätter
This location right in the heart of the Galleria area is the perfect hotel for a nice couples retreat. The staff was exceptional and went out of their way to make sure that our stay was as great as possible. They're always available with just a short phone call away from the in-room phone. I needed a wine chiller bucket full of ice on the night that we arrived. I called down to get one and the manager had one sent right up. The breakfast buffet is phenomenal! I highly recommend it to all. We will definitely be staying here again.
This location right in the heart of the Galleria area is the perfect hotel for a nice couples retreat. The staff was exceptional and went out of their way to make sure that our stay was as great as possible. They're always available with just a short phone call away from the in-room phone. I needed a wine chiller bucket full of ice on the night that we arrived. I called down to get one and the manager had one sent right up. The breakfast buffet is phenomenal! I highly recommend it to all. We will definitely be staying here again.
10
Juana
24 aug. 2025
·
Stannade 1 natt
Excellent service overall
Excellent service overall
6
Timothy
21 aug. 2025
·
Stannade 2 nätter
I would have more stars but the front desk was rude after checkout when I called to see why I had a $40 charge. She told me it was for overnight parking but I didn’t park overnight. I borrowed my cousins car then parked long enough to pick up my friend waiting in the room. We went shopping and out to eat then came back, unloaded the car, and took it back. I was charged over night for that. The woman who answered the phone was rude and would not correct the mistake. When I told her I was never explained an over night parking fee for parking a couple hours she replied “there are signs.” I was left with a bitter taste in my mouth from what I would have otherwise said was an extremely pleasant stay.
I would have more stars but the front desk was rude after checkout when I called to see why I had a $40 charge. She told me it was for overnight parking but I didn’t park overnight. I borrowed my cousins car then parked long enough to pick up my friend waiting in the room. We went shopping and out to eat then came back, unloaded the car, and took it back. I was charged over night for that. The woman who answered the phone was rude and would not correct the mistake. When I told her I was never explained an over night parking fee for parking a couple hours she replied “there are signs.” I was left with a bitter taste in my mouth from what I would have otherwise said was an extremely pleasant stay.
2
Guillermo
18 aug. 2025
·
Stannade 2 nätter
This was the worst experience I’ve ever had a Hilton hotel and I’ll go as far as to say it was my worst hotel experience I’ve ever had to deal with. From start to finish this was an overall bad experience. The only thing that’s was good about the place was leaving it. When we first arrived which was around 4:00, 4:05 the latest. Stood in line for over 15 minutes because one for the receptionist decided to walk away(who I later find out is the manager). Upon Check it I was told “sorry for the delay room service is running behind schedule. The fact that the check out is 12pm and they couldn’t clean it before 4pm is unacceptable my family had travels 4 hours on road to get there and to find out we had to wait another hour to get a room is sad. We got our room at 5:20. The only reason was because I went up asking for a manager to ask about our room. We where offered free parking for our stay which at checkout they still charged me and laughed at me for explaining to them why they weren’t supposed to charge me I told them it was because of my situation at check in and who I spoke to and they still laughed at me and gave me false information about the manager on duty. The room were dirty. Parts of the rug looked like they had mold, shower tub was dirty, a lot of stains on the carpet and walls.
This was the worst experience I’ve ever had a Hilton hotel and I’ll go as far as to say it was my worst hotel experience I’ve ever had to deal with. From start to finish this was an overall bad experience. The only thing that’s was good about the place was leaving it. When we first arrived which was around 4:00, 4:05 the latest. Stood in line for over 15 minutes because one for the receptionist decided to walk away(who I later find out is the manager). Upon Check it I was told “sorry for the delay room service is running behind schedule. The fact that the check out is 12pm and they couldn’t clean it before 4pm is unacceptable my family had travels 4 hours on road to get there and to find out we had to wait another hour to get a room is sad. We got our room at 5:20. The only reason was because I went up asking for a manager to ask about our room. We where offered free parking for our stay which at checkout they still charged me and laughed at me for explaining to them why they weren’t supposed to charge me I told them it was because of my situation at check in and who I spoke to and they still laughed at me and gave me false information about the manager on duty. The room were dirty. Parts of the rug looked like they had mold, shower tub was dirty, a lot of stains on the carpet and walls.
10
Jon S
21 apr. 2025
·
Stannade 2 nätter
Your Managers were excellent helping us sort out the Orbitz booking getting messed up for us. Your team went above and beyond. We really appreciated it.
Your Managers were excellent helping us sort out the Orbitz booking getting messed up for us. Your team went above and beyond. We really appreciated it.
6
Marleny
27 mars 2025
·
Stannade 3 nätter
Having only one elevator working for such a huge building is unacceptable I was there for the whole weekend and there were no signs of it trying to be fixed. Customer service could improve some front desk agents were super friendly while others were very rude. Our check in agent was very nice !
Having only one elevator working for such a huge building is unacceptable I was there for the whole weekend and there were no signs of it trying to be fixed. Customer service could improve some front desk agents were super friendly while others were very rude. Our check in agent was very nice !
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Läget är en stark punkt nära Galleria, restauranger och stora vägar, ofta gångavstånd till shopping och matställen. Ett fåtal gäster nämnde säkerhetsproblem eller incidenter i parkeringsgaraget.
Relaterade gästrecensioner
10
Jim
2 aug. 2025
·
Stannade 2 nätter
I had an excellent time here. It was close to my places of interest. I would surely stay again whenever I'm in Houston.
I had an excellent time here. It was close to my places of interest. I would surely stay again whenever I'm in Houston.
10
Andrea
14 juli 2025
·
Stannade 4 nätter
I loved the location of the hotel which was within walking distance to the mall and various restaurants in the area. The only thing that was slightly troubling is the elevators.. there are 4 of them and every day there was a problem of some sort which caused long wait times...however I Would still stay here again and recommend to others to do so as well!! 😁
I loved the location of the hotel which was within walking distance to the mall and various restaurants in the area. The only thing that was slightly troubling is the elevators.. there are 4 of them and every day there was a problem of some sort which caused long wait times...however I Would still stay here again and recommend to others to do so as well!! 😁
10
Ricardo
13 juli 2025
·
Stannade 1 natt
The area
The area
8
Jamar
6 juli 2025
·
Stannade 2 nätter
Nice hotel. Very convenient to the area. Close to the Galleria
Nice hotel. Very convenient to the area. Close to the Galleria
10
Sonia
21 juni 2025
·
Stannade 2 nätter
Nice and clean hotel. Great location.
Nice and clean hotel. Great location.
10
Eli
16 juni 2025
·
Stannade 2 nätter
So near to the galleria. Easy access to freeways. Therefore great location.
So near to the galleria. Easy access to freeways. Therefore great location.
10
Adrian
10 juni 2025
·
Stannade 1 natt
Great location
Great location
10
Kierra
5 maj 2025
·
Stannade 2 nätter
This Doubletree property was right in the heart of the Galleria area in Houston with plenty of walkable shops & restaurants. It smelled amazing as soon as you walk in! The agent at the desk checked us in early, gave us cookies/ water & was very personable. Our King Suite had a full kitchen, livingroom, separate bedroom & the best part was the spacious balcony with nice city views. Bed was comfy, but it took a little bit for the hot water to come on in the bathroom. Also, a housekeeper didnt know we were in the room & came to ask us when we were checking out. That was a bit weird, but overall great stay!
This Doubletree property was right in the heart of the Galleria area in Houston with plenty of walkable shops & restaurants. It smelled amazing as soon as you walk in! The agent at the desk checked us in early, gave us cookies/ water & was very personable. Our King Suite had a full kitchen, livingroom, separate bedroom & the best part was the spacious balcony with nice city views. Bed was comfy, but it took a little bit for the hot water to come on in the bathroom. Also, a housekeeper didnt know we were in the room & came to ask us when we were checking out. That was a bit weird, but overall great stay!
8
Matthew
9 apr. 2025
·
Stannade 3 nätter
Really like the location of the hotel it was central to everything great shopping all around. What I didn’t like was I felt that it was a little dated. at least my room needed to be updated. also would’ve been nice to have a complementary coffee down at the desk in the morning before I checked out..
Really like the location of the hotel it was central to everything great shopping all around. What I didn’t like was I felt that it was a little dated. at least my room needed to be updated. also would’ve been nice to have a complementary coffee down at the desk in the morning before I checked out..
10
Desiree
22 jan. 2025
·
Stannade 3 nätter
View of the city was amazing. Room was big and spacious. Area was walking distance from galleria and close to lots of places to eat around Houston. Great variety around there. Nice atmosphere. Staff was nice and friendly. No free parking, must park in parking tower for nightly fee.
View of the city was amazing. Room was big and spacious. Area was walking distance from galleria and close to lots of places to eat around Houston. Great variety around there. Nice atmosphere. Staff was nice and friendly. No free parking, must park in parking tower for nightly fee.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Åsikterna om maten varierar: vissa berömde restaurangen och frukosten, men många tyckte att frukost, kaffe och rumsservice var dyra, med ibland begränsade öppettider eller serviceproblem.
Relaterade gästrecensioner
10
Ebonee
28 okt. 2025
·
Stannade 1 natt
The restaurant food was amazing. Had dinner at the bar and it was a great choice. The staff was nice and valet was pretty quick
The restaurant food was amazing. Had dinner at the bar and it was a great choice. The staff was nice and valet was pretty quick
4
Catrina
27 okt. 2025
·
Stannade 2 nätter
Thought it was complimentary. It was $9.95 a person
Thought it was complimentary. It was $9.95 a person
10
Robert
27 sep. 2025
·
Stannade 2 nätter
This location right in the heart of the Galleria area is the perfect hotel for a nice couples retreat. The staff was exceptional and went out of their way to make sure that our stay was as great as possible. They're always available with just a short phone call away from the in-room phone. I needed a wine chiller bucket full of ice on the night that we arrived. I called down to get one and the manager had one sent right up. The breakfast buffet is phenomenal! I highly recommend it to all. We will definitely be staying here again.
This location right in the heart of the Galleria area is the perfect hotel for a nice couples retreat. The staff was exceptional and went out of their way to make sure that our stay was as great as possible. They're always available with just a short phone call away from the in-room phone. I needed a wine chiller bucket full of ice on the night that we arrived. I called down to get one and the manager had one sent right up. The breakfast buffet is phenomenal! I highly recommend it to all. We will definitely be staying here again.
8
Rick
17 sep. 2025
·
Stannade 1 natt
Hotel charged $2/cup for coffee. Rediculous!
Hotel charged $2/cup for coffee. Rediculous!
4
MOPELOLA
30 aug. 2025
·
Stannade 7 nätter
Too expensive for the service and hospitality they render. Rooms are old and smell old. No kitchen utensils. Bathroom supplies were low. The ladies at the breakfast very rude food too almost an hour to refill and breakfast was $29 per person with nothing to show for it. I couldn’t order for my own eggs. Parking was $34 per night that is the highest I have paid
Too expensive for the service and hospitality they render. Rooms are old and smell old. No kitchen utensils. Bathroom supplies were low. The ladies at the breakfast very rude food too almost an hour to refill and breakfast was $29 per person with nothing to show for it. I couldn’t order for my own eggs. Parking was $34 per night that is the highest I have paid
6
Tempa
28 aug. 2025
·
Stannade 1 natt
Very friendly and helpful staff and the hotel was quiet, which I loved. Convenient location. The hotel was clean but seemed to need a refresh. The food options in the hotel were limited and access to coffee in the lobby would have been nice as well.
Very friendly and helpful staff and the hotel was quiet, which I loved. Convenient location. The hotel was clean but seemed to need a refresh. The food options in the hotel were limited and access to coffee in the lobby would have been nice as well.
8
Salin
19 aug. 2025
·
Stannade 4 nätter
White lady at restaurant above the hotel was very rude and housekeeping left our trash in the hallway but other than that it was pretty good
White lady at restaurant above the hotel was very rude and housekeeping left our trash in the hallway but other than that it was pretty good
10
James
30 juli 2025
·
Stannade 3 nätter
Food options were good, I didn’t eat from the hotel but Houston have some amazing restaurants: the bed comfort and hotel itself was amazing everyone was super friendly. The internet was on and off from my phone but you do have internet access options that would work best for you.
Food options were good, I didn’t eat from the hotel but Houston have some amazing restaurants: the bed comfort and hotel itself was amazing everyone was super friendly. The internet was on and off from my phone but you do have internet access options that would work best for you.
8
zack
21 juni 2025
·
Stannade 1 natt
Bar is not open all day no ice to get last minute no water in the room bottled water for coffee room service. You have to schedule very bad.
Bar is not open all day no ice to get last minute no water in the room bottled water for coffee room service. You have to schedule very bad.
10
William
7 feb. 2025
·
Stannade 3 nätter
Excellent service & breakfast buffet was top notch
Excellent service & breakfast buffet was top notch
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
6
Emmy
26 juli 2026
·
Stannade 2 nätter
Helt ok hotell, lite slitet och behöver renoveras. Gym och frukosten var ok
Helt ok hotell, lite slitet och behöver renoveras. Gym och frukosten var ok
8
Henrik
28 juni 2026
·
Stannade 3 nätter
Bra och prisvärt hotell med bra läge.
Bra och prisvärt hotell med bra läge.
10
Olga Saenz
för 2 veckor sedan
·
Stannade 1 natt
Awesome!! They gave us balcony and nice view
Awesome!! They gave us balcony and nice view
10
Rex
för 3 veckor sedan
·
Stannade 4 nätter
Overall great stay no complaints
Overall great stay no complaints
10
Manuel
för 3 veckor sedan
·
Stannade 2 nätter
Nothing it was good
Nothing it was good
Boendets policy
Incheckning
Checka ut
Från 16:00 till 23:59
Innan 12:00
Undrar du något?
Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
september 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-14: 139.86672802394867USD
- 2026-09-15: 135.7934155508423USD
- 2026-09-16: 117.73707USD
- 2026-09-17: 117.73707USD
- 2026-09-18: 119.97056462444306USD
- 2026-09-19: 130.6640193109131USD
- 2026-09-20: 118.32116082508087USD
- 2026-09-21: 130.53518908580781USD
- 2026-09-22: 130.80865719573976USD
- 2026-09-23: 130.6715312517166USD
- 2026-09-24: 131.43281757610322USD
- 2026-09-25: 134.33830065887452USD
- 2026-09-26: 134.3366186182022USD
- 2026-09-27: 118.11783645313263USD
- 2026-09-28: 130.6715312517166USD
- 2026-09-29: 130.29264938865663USD
- 2026-09-30: 131.23603643043518USD
- 2026-10-01: 132.25592550006866USD
- 2026-10-02: 134.98563973583222USD
- 2026-10-03: 132.25592550006866USD
- 2026-10-04: 132.25592550006866USD
- 2026-10-05: 132.25592550006866USD
- 2026-10-06: 132.25592550006866USD
- 2026-10-07: 131.8863697159195USD
- 2026-10-08: 131.3032299923706USD
- 2026-10-09: 132.25592550006866USD
- 2026-10-10: 131.6813192708206USD
- 2026-10-11: 132.25592550006866USD
- 2026-10-12: 132.25592550006866USD
- 2026-10-13: 131.43281757610322USD
- 2026-10-14: 132.25592550006866USD
- 2026-10-15: 132.25592550006866USD
- 2026-10-16: 132.25592550006866USD
- 2026-10-17: 131.3032299923706USD
- 2026-10-18: 132.25592550006866USD
- 2026-10-19: 132.25592550006866USD
- 2026-10-20: 130.29264938865663USD
- 2026-10-21: 132.25592550006866USD
- 2026-10-22: 132.25592550006866USD
- 2026-10-23: 131.43281757610322USD
- 2026-10-24: 131.3032299923706USD
- 2026-10-25: 132.25592550006866USD
- 2026-10-26: 132.5235020643997USD
- 2026-10-27: 131.09538788814544USD
- 2026-10-28: 132.25592550006866USD
- 2026-10-29: 133.24581964546203USD
- 2026-10-30: 132.25592550006866USD
- 2026-10-31: 132.25592550006866USD
- 2026-11-01: 119.38129557991027USD
- 2026-11-02: 120.03722979663848USD
- 2026-11-03: 119.76354152431487USD
- 2026-11-04: 121.05711886627198USD
- 2026-11-05: 122.06701256332397USD
- 2026-11-06: 138.3452826066208USD
- 2026-11-07: 138.3452826066208USD
- 2026-11-08: 138.3452826066208USD
- 2026-11-09: 138.3452826066208USD
- 2026-11-10: 120.03722979663848USD
- 2026-11-11: 120.03722979663848USD
- 2026-11-12: 120.03722979663848USD
- 2026-11-13: 117.95636935508728USD
- 2026-11-14: 122.63078680290222USD
Gästerna får ett e-postmeddelande med incheckningsinstruktioner och instruktioner för smart lås inom 48 timmar före ankomst. Personalen i receptionen möter gästerna vid ankomst till boendet. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
Du måste betala följande helt återbetalningsbara depositionen.
Deposit: USD 50 per night
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
- Gäster bör kontakta boendet i förväg för att boka parkering.
- Boendet accepterar kreditkort, bankkort och kontanter.
- Fester och gruppevenemang är inte tillåtna på boendet.
- På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare, rökdetektor och fönstergaller.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Poolen är öppen mellan oktober och april.
- Poolen är tillgänglig mellan 06.30 och 22.00.
- Upp till 4 barn, 17 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
- Endast registrerade gäster är tillåtna på boendets rum.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- En del anläggningar kan ha begränsad tillgänglighet. Gäster kan kontakta receptionen för mer information med hjälp av kontaktinformationen i bokningsbekräftelsen.
- Bil behövs inte för transport till och från detta boende.
- Höjdbegränsning gäller för parkering.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för komplett frukost: USD 27.01 för vuxna och USD 13.50 för barn
- Avgift för wi-fi på rummet: USD 9.95 per dag (avgiften kan variera)
- Avgift för wi-fi i allmänna utrymmen: USD 9.95 per dag (avgiften kan variera)
- Avgift för parkering under tak: USD 32 per natt (möjlighet att köra ut och komma tillbaka)
- Avgift för parkeringsservice: USD 46.00 per natt (möjlighet att köra iväg och komma tillbaka)
- Avgift för husdjur: USD 75 per husdjur per vistelse
- Inga avgifter tas ut för assistanshundar
- Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
- Avgift för sen utcheckning: USD 50 (endast i mån av tillgång)
- Spjälsäng (babysäng): USD 10.0 per natt
- Avgift för extrasäng: USD 10.0 per natt
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Tvättservice
Hiss
Business center
Flerspråkig personal
Bagageförvaring
Express in- och utcheckning
Allmänt
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Coffee/Tea in Common Areas
Smoke-Free Property
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Parkering
Parking (Covered)
Area Shuttle (free)
Parking (Secured)
Parking (Self) (surcharge)
Parking (Valet) (surcharge)
Tjänster
Business center
Hiss
Flerspråkig personal
Tvättservice
Bagageförvaring
Express in- och utcheckning
24-Hour Front Desk
Banquet Hall
Computer Station
Conference Space
Laundry Facilities
Wedding Services
Well-Lit Path to Entrance
Aktiviteter
Fitness Center (24-hour)
Pool Cabanas (free)
Pool Sun Loungers
Pool Umbrellas
Pool (Seasonal Outdoor)
Television in Common Areas
Terrass
Internet
WiFi (surcharge)