This hotel is in an excellent position with easy parking (public parking) across from the hotel. Rooms were good and Netflix was available which was a plus. The restaurant was very good with excellent food and the staff were very good. My only complaint would be that we were there for 3 nights and could not get into the restaurant until the last night as there was a function on 2 of the 3 nights. I fully understand that the restaurant cannot rely on guests only and need functions to survive. However the hotel states it has a bar except guests could not use the bar while the functions were on. I do believe that if you advertise a bar it should be available to the guests at all times. If the functions needs to use the bar then maybe management should use the lobby as a makeshift bar for it’s guests. It is good after a day of sightseeing to come back to a hotel and get a drink and sit down somewhere to discuss the day. Being refused a drink because of a function and being told there were other bars in the area is a poor way to treat a guest. Saying that I do believe this is a management problem not as staff problem as they do not make the rules. I would definitely go back but I do hope that management looks at alternative ways to assist it’s guests when they have a function. They even have a place upstairs for coffee where they could offer drinks if they had a function in the restaurant.
This hotel is in an excellent position with easy parking (public parking) across from the hotel. Rooms were good and Netflix was available which was a plus. The restaurant was very good with excellent food and the staff were very good. My only complaint would be that we were there for 3 nights and could not get into the restaurant until the last night as there was a function on 2 of the 3 nights. I fully understand that the restaurant cannot rely on guests only and need functions to survive. However the hotel states it has a bar except guests could not use the bar while the functions were on. I do believe that if you advertise a bar it should be available to the guests at all times. If the functions needs to use the bar then maybe management should use the lobby as a makeshift bar for it’s guests. It is good after a day of sightseeing to come back to a hotel and get a drink and sit down somewhere to discuss the day. Being refused a drink because of a function and being told there were other bars in the area is a poor way to treat a guest. Saying that I do believe this is a management problem not as staff problem as they do not make the rules. I would definitely go back but I do hope that management looks at alternative ways to assist it’s guests when they have a function. They even have a place upstairs for coffee where they could offer drinks if they had a function in the restaurant.