The owner Luigi tried very hard to please customers but I had to tell the truth. This hotel has 2 properties. The front desk is in a street without car access, which Luigi never told me despite I had message conversations on Wahtsup. Taxi diver dropped us in main square and we had to drag luggage walking in narrow & crowded papple stone street. Then Luigi leaded us to walk to the house we stayed throught the same crowded streets. On hotels.comwebsite they says they have elevator but both properties don't. Our room was on 3th FL. The staircases are very slippery. I have bad knee due to car accident. It was very difficult for me. Every day, we had to walk up and down several hundred staircase to access the port in order to get on the ferry. Luigi did not tell us about there is a elevator at the port. If he had told us, it would have saved me all the misery for 3 days. He told us above the port elevator after we checked out. Maybe for him , there is no need to pay 1.2 euro to use the port elevator but it wa super important to me. I chose this hotel because it said there is front desk 8am8pm. But the house we stayed has nobody. The 1st evening, I found there was no cups for tooth brushing. Only 2 small tea cups. I had to wash the cups so we can brush teeth. Then wash them again so we could drink water. And the next morning, after brushing teeth, I had to wash cups again so we could drink tea. Show cap is too small to use. Bathroom is very squishy. Terrible place for the price.
The owner Luigi tried very hard to please customers but I had to tell the truth. This hotel has 2 properties. The front desk is in a street without car access, which Luigi never told me despite I had message conversations on Wahtsup. Taxi diver dropped us in main square and we had to drag luggage walking in narrow & crowded papple stone street. Then Luigi leaded us to walk to the house we stayed throught the same crowded streets. On hotels.comwebsite they says they have elevator but both properties don't. Our room was on 3th FL. The staircases are very slippery. I have bad knee due to car accident. It was very difficult for me. Every day, we had to walk up and down several hundred staircase to access the port in order to get on the ferry. Luigi did not tell us about there is a elevator at the port. If he had told us, it would have saved me all the misery for 3 days. He told us above the port elevator after we checked out. Maybe for him , there is no need to pay 1.2 euro to use the port elevator but it wa super important to me. I chose this hotel because it said there is front desk 8am8pm. But the house we stayed has nobody. The 1st evening, I found there was no cups for tooth brushing. Only 2 small tea cups. I had to wash the cups so we can brush teeth. Then wash them again so we could drink water. And the next morning, after brushing teeth, I had to wash cups again so we could drink tea. Show cap is too small to use. Bathroom is very squishy. Terrible place for the price.