Landmar Costa los Gigantes Family Resort
US$245
/ night
Avg. for September
Prices for Landmar Costa los Gigantes Family Resort
Select dates to see prices and availability
US$245
/ night
Avg. for September
Monthly average prices
Nightly prices at Landmar Costa los Gigantes Family Resort average US$229 in the cheapest month (October) and US$940 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$746 |
| February | US$599 |
| March | US$374 |
| April | US$329 |
| May | US$253 |
| June | US$306 |
| July | US$313 |
| August | US$373 |
| September | US$245 |
| October | US$229 |
| November | US$254 |
| December | US$940 |
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Sept · US$245
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Most expensive: December (~US$940)
Cheapest: October (~US$229)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools, a nightclub, and a complimentary water park. Additional amenitie...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools, a nightclub, and a complimentary water park. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Dining
Enjoy international cuisine at Teide, one of the resort's many dining establishments, which include 6 restaurants and a coffee shop/cafe. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars.
Rooms
Make yourself at home in one of the 517 air-conditioned rooms featuring minibars. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
Location
A stay at Landmar Costa los Gigantes Family Resort places you in the heart of Santiago del Teide, a 4-minute drive from Los Gigantes Marina and 5 minutes from Arena Beach. This family-friendly resort is 1.5 mi (2.3 km) from Los Gigantes Beach and 6.8 mi (11 km) from Abama Golf Course.
What's nearby
Tenerife Beaches(0.7 Miles)
Playa Chica(0.7 Miles)
Arena Beach(0.7 Miles)
El Varadero(0.9 Miles)
Ocean Explorer(1 Miles)
Oasis Los Gigantes Public Pool(1 Miles)
Los Gigantes Beach(1.1 Miles)
Los Gigantes Marina(1.2 Miles)
Playa de Punta Blanca(2 Miles)
Alcala Beach(2.6 Miles)
La Jaquita Beach(2.8 Miles)
Centro Cultural Alcalá(2.8 Miles)
Playa de Baja Larga(3.1 Miles)
Playa de los Topos(3.2 Miles)
Playa la Carrera(3.5 Miles)
Tenerife South Airport (TFS)(26.1 Miles)
La Gomera (GMZ)(64.6 Miles)
Santa Cruz de Tenerife (TFN-Tenerife North)(65.1 Miles)
Location
Calle Juan Manuel Capdevielle San Martín 8, Puerto de Santiago, Santiago del Teide, Canary Islands, Spain
Tenerife Beaches (0.7 Miles)
Playa Chica (0.7 Miles)
Arena Beach (0.7 Miles)
El Varadero (0.9 Miles)
Ocean Explorer (1 Miles)
Oasis Los Gigantes Public Pool (1 Miles)
Room options
5
Standard Double Room Single Use
Room details
1 Double Bed
269 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
6
Duplex (4 Adults)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 4
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Suite (1 Adult and 1 Child)
Room details
2 Single Beds
and 1 Sofa Bed
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Suite (1 Adult and 2 Children)
Room details
2 Single Beds
and 1 Sofa Bed
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Suite Ocean View (2 Adults)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
8
Landi Suite (1 Adult and 1 Child)
Room details
4× Single Beds
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
6
Duplex (2 Adults)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Suite Ocean View (1 Adult and 2 Children)
Room details
2 Single Beds
and 1 Sofa Bed
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Suite Ocean View
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 4
484 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
6
Duplex (3 Adults)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
6
Duplex (2 Adults and 2 Children)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
10
Landi Suite (2 Adults and 3 Children)
Room details
4× Single Beds
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Suite Ocean View Single Use
Room details
2 Single Beds
and 1 Sofa Bed
484 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
10
Landi Suite
Room details
4× Single Beds
Sleeps 4
484 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
5
Suite (2 Adults and 1 Child)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Standard Double Room (1 Adult and 1 Child)
Room details
1 Double Bed
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Suite Ocean View (3 Adults)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
6
Suite (2 Adults)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Standard Double Room
Room details
1 Double Bed
Sleeps 2
269 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
6
Suite
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 4
484 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
6
Suite (2 Adults and 2 Children)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
6
Duplex (2 Adults and 1 Child)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
6
Suite (3 Adults)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Suite Ocean View (3 Adults and 1 Child)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Suite Ocean View (2 Adults and 2 Children)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Suite Ocean View (1 Adult and 3 Children)
Room details
2 Single Beds
and 1 Sofa Bed
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Suite (1 Adult and 3 Children)
Room details
2 Single Beds
and 1 Sofa Bed
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
10
Landi Suite (2 Adults and 2 Children)
Room details
4× Single Beds
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
6
Duplex (3 Adults and 1 Child)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
8
Landi Suite (1 Adult and 3 Children)
Room details
4× Single Beds
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Suite Ocean View (1 Adult and 1 Child)
Room details
2 Single Beds
and 1 Sofa Bed
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
10
Landi Suite (3 Adults and 1 Child)
Room details
4× Single Beds
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
8
Landi Suite (1 Adult and 2 Children)
Room details
4× Single Beds
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
10
Landi Suite (3 Adults)
Room details
4× Single Beds
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Suite Ocean View (2 Adults and 1 Child)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
9
Landi Suites (2 Adults)
Room details
4× Single Beds
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
10
Landi Suite (3 Adults and 2 Children)
Room details
4× Single Beds
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
10
Landi Suite (2 Adults and 1 Child)
Room details
4× Single Beds
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
6
Suite (3 Adults and 1 Child)
Room details
2 Single Beds
and 1 Sofa Bed
Sleeps 3
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Landmar Costa los Gigantes Family Resort
7.9
Good
Based on 1,372 verified reviews
Who stays here?
Business
0%
Couple
26%
Family
68%
Group
4%
Solo
0%
What guests think
AI-generated summary based on recent guest reviews
At Landmar Costa los Gigantes Family Resort, reviews highlight a very family‑focused stay with extensive activities, clean facilities, and ocean views, though crowds at peak times, evening noise from entertainment, and a steep walk to the beach appear.
Read moreWas this helpful?
What guests think
At Landmar Costa los Gigantes Family Resort, reviews highlight a very family‑focused stay with extensive activities, clean facilities, and ocean views, though crowds at peak times, evening noise from entertainment, and a steep walk to the beach appear.
Rooms are often spacious with good views, but some feel dated, show minor maintenance issues, or have limited soundproofing. Service is generally warm, though reception and activity or dining reservations can be inflexible or poorly communicated. Food ranges from very good to average and may feel repetitive. Expect an activity packed resort stay rather than a quiet retreat.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Extensive family amenities include multiple pools, splash areas, high ropes, sports courts, and a well‑reviewed spa with daily entertainment. It can feel crowded at peak times, and some activities require advance reservation.
Related guest reviews
10
GIRAUD
28 Apr 2023
·
Stayed 7 nights
Un très bel hôtel situé dans une bel environnement (falaises de Los Gigantes à 10 mn à pieds). Le personnel est d'une très grande gentillesse. Le ménage est fait tous les jours. Les buffets sont variés et de très bonne qualité. Les infrastructures de jeux (terrains foot, volley, accrobranche) au top!
Un très bel hôtel situé dans une bel environnement (falaises de Los Gigantes à 10 mn à pieds). Le personnel est d'une très grande gentillesse. Le ménage est fait tous les jours. Les buffets sont variés et de très bonne qualité. Les infrastructures de jeux (terrains foot, volley, accrobranche) au top!
10
David
22 Apr 2025
·
Stayed 7 nights
We visited this property from the USA for a family vacation (family of five with three kids under 12). The hotel was clean and the staff was friendly and accommodating. The food was what you would expect from a large resort. Plenty of options: some of it good, some of it not so good. The hotel has two large pools and plenty of activities for adults and kids. The views from the hotel (ocean and cliffs) are spectacular. Offsite activities on the island are very good. I would recommend taking at least one or two excursions. We did a boat tour, water park trip, and star gazing excursion, all of which were excellent. The stargazing tour, in particular, I would highly recommend. We rented a car for the trip, which I would not recommend. Shuttles and taxis are a better way to go. One minor downside is that this hotel is not beachside. The beach is walking distance, but the walk is down a very steep hill. The beach, however, is gorgeous and worth the walk. All in all, I would definitely recommend this resort to a family from the USA. The resort is akin to what you would find in Mexico, the Dominican Republic, Jamaica, Aruba, etc., but the surrounding area is much more accessible and fun to explore.
We visited this property from the USA for a family vacation (family of five with three kids under 12). The hotel was clean and the staff was friendly and accommodating. The food was what you would expect from a large resort. Plenty of options: some of it good, some of it not so good. The hotel has two large pools and plenty of activities for adults and kids. The views from the hotel (ocean and cliffs) are spectacular. Offsite activities on the island are very good. I would recommend taking at least one or two excursions. We did a boat tour, water park trip, and star gazing excursion, all of which were excellent. The stargazing tour, in particular, I would highly recommend. We rented a car for the trip, which I would not recommend. Shuttles and taxis are a better way to go. One minor downside is that this hotel is not beachside. The beach is walking distance, but the walk is down a very steep hill. The beach, however, is gorgeous and worth the walk. All in all, I would definitely recommend this resort to a family from the USA. The resort is akin to what you would find in Mexico, the Dominican Republic, Jamaica, Aruba, etc., but the surrounding area is much more accessible and fun to explore.
10
Madeline
16 Feb 2023
·
Stayed 5 nights
We liked the kids area especially the water park. The spa was the best ever
We liked the kids area especially the water park. The spa was the best ever
8
Clemens
28 Oct 2024
·
Stayed 9 nights
Overall good hotel but not great. Very crowded especially during meal times and at the pool. The hotel offers a lot for guests especially kids like the playground and the escalating garden. The food was good but not great as well.
Overall good hotel but not great. Very crowded especially during meal times and at the pool. The hotel offers a lot for guests especially kids like the playground and the escalating garden. The food was good but not great as well.
10
Dan
28 Dec 2025
·
Stayed 4 nights
Amazing hotel super clean rooms, very helpful staff, great pools, lovely food and drink. Lots of kids activities included like high ropes and trampolines. Can't fault it
Amazing hotel super clean rooms, very helpful staff, great pools, lovely food and drink. Lots of kids activities included like high ropes and trampolines. Can't fault it
10
Laetitia
7 Nov 2022
·
Etablissement très propre, le personnel est serviable, poli, pros.... Les chambres sont spacieuces. 2 piscines sont à disposition espace jeux aquatiques pour les plus petits. Un mini accrobranche un mini golf profiteront a toute la famille. La plage et des petits commerces sont dispo en contrebas de l'hôtel. Le bar et les retaurants sont top, choix variés!!! Le seul bemol est qu'il est proposé dans certaines formules 1 resto dans l'enceinte de l'hôtel une fois dans la semaine mais notre formule ne le proposait pas. Autrement, vous pouvez y aller les yeux fermés. L'hôtel est à 25 min de l'aéroport. On a adoré.
Etablissement très propre, le personnel est serviable, poli, pros.... Les chambres sont spacieuces. 2 piscines sont à disposition espace jeux aquatiques pour les plus petits. Un mini accrobranche un mini golf profiteront a toute la famille. La plage et des petits commerces sont dispo en contrebas de l'hôtel. Le bar et les retaurants sont top, choix variés!!! Le seul bemol est qu'il est proposé dans certaines formules 1 resto dans l'enceinte de l'hôtel une fois dans la semaine mais notre formule ne le proposait pas. Autrement, vous pouvez y aller les yeux fermés. L'hôtel est à 25 min de l'aéroport. On a adoré.
10
Joe
26 Aug 2025
·
Stayed 4 nights
Very nice hotel;. We stayed all-inclusive. Food delicious; pools lovely and super entertainment. Decent value given the high quality. All thoroughly enjoyed ourselves.
Very nice hotel;. We stayed all-inclusive. Food delicious; pools lovely and super entertainment. Decent value given the high quality. All thoroughly enjoyed ourselves.
8
Nicolas
2 Aug 2024
·
Stayed 14 nights
Hébergement en all incluse. Tout se trouve su place, c'est assez génial. L'alimentation est vraiment top pour cette gamme d'hôtel. Manque plus d'animation pour les adultes sinon les équipements sont top, et le spa de très bonne qualité
Hébergement en all incluse. Tout se trouve su place, c'est assez génial. L'alimentation est vraiment top pour cette gamme d'hôtel. Manque plus d'animation pour les adultes sinon les équipements sont top, et le spa de très bonne qualité
10
Matthias
15 Apr 2023
·
Stayed 7 nights
Tolle Anlage mit umfangreichen Aktivitätenangebot - insbesondere für Kinder. Wer sich hier langweilt, ist selber Schuld. ;-) Das Essen im Haupt-Restaurant ist gut, könnte aber aus unserer Sicht etwas mehr Abwechslung gebrauchen.
Tolle Anlage mit umfangreichen Aktivitätenangebot - insbesondere für Kinder. Wer sich hier langweilt, ist selber Schuld. ;-) Das Essen im Haupt-Restaurant ist gut, könnte aber aus unserer Sicht etwas mehr Abwechslung gebrauchen.
10
Antonios
26 May 2024
·
Stayed 4 nights
The hotel was amazing. Great facilities for the family including swimming pools, spa, buffets, pool snack/bar. We booked all inclusive option which had great options and food and beverages (including beers and wines). Inside the hotel, there are souvenir shop, mini market, slot machine games & billiards, theater and outdoor facilities (climbing, tennis, basketball, football, golf & volley court Entertainment Activities every day to entertain kids and adults. Also two a la carte restaurants (grill & italian) which are open day by day and need reservation. You can also book boat trips or other external activities and have some personalized photo shoot in support desks inside the hotel. Some things which can be improved are the shampoo & hand soap (no conditioner) which are of low quality and room cleanliness (floor). Our trip was amazing and we will visit the hotel again for sure!
The hotel was amazing. Great facilities for the family including swimming pools, spa, buffets, pool snack/bar. We booked all inclusive option which had great options and food and beverages (including beers and wines). Inside the hotel, there are souvenir shop, mini market, slot machine games & billiards, theater and outdoor facilities (climbing, tennis, basketball, football, golf & volley court Entertainment Activities every day to entertain kids and adults. Also two a la carte restaurants (grill & italian) which are open day by day and need reservation. You can also book boat trips or other external activities and have some personalized photo shoot in support desks inside the hotel. Some things which can be improved are the shampoo & hand soap (no conditioner) which are of low quality and room cleanliness (floor). Our trip was amazing and we will visit the hotel again for sure!
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Public areas and many rooms are described as very clean, with housekeeping generally reliable. Occasional issues include missed spots, pests in some bathrooms, and inconsistent attention to detail in common restrooms.
Related guest reviews
10
Anne-Marie
15 Oct 2024
·
Stayed 10 nights
Die Möglichkeiten für Kinder waren herausragend. Insbesondere das Trampolin. Die Pools könnten etwas liebevoller/interessanter gestaltet sein, aber sind sehr groß und es gibt immer ausreichend liegen. Das Zimmer war sauber. Die tägliche Reinigung war teilweise nicht ausreichend, da einige haare zurückblieben. Beim Essen gab es viel Auswahl. Es war nicht immer alles nach unserem Geschmack, aber man konnte immer etwas finden.
Die Möglichkeiten für Kinder waren herausragend. Insbesondere das Trampolin. Die Pools könnten etwas liebevoller/interessanter gestaltet sein, aber sind sehr groß und es gibt immer ausreichend liegen. Das Zimmer war sauber. Die tägliche Reinigung war teilweise nicht ausreichend, da einige haare zurückblieben. Beim Essen gab es viel Auswahl. Es war nicht immer alles nach unserem Geschmack, aber man konnte immer etwas finden.
10
GIRAUD
28 Apr 2023
·
Stayed 7 nights
Un très bel hôtel situé dans une bel environnement (falaises de Los Gigantes à 10 mn à pieds). Le personnel est d'une très grande gentillesse. Le ménage est fait tous les jours. Les buffets sont variés et de très bonne qualité. Les infrastructures de jeux (terrains foot, volley, accrobranche) au top!
Un très bel hôtel situé dans une bel environnement (falaises de Los Gigantes à 10 mn à pieds). Le personnel est d'une très grande gentillesse. Le ménage est fait tous les jours. Les buffets sont variés et de très bonne qualité. Les infrastructures de jeux (terrains foot, volley, accrobranche) au top!
10
David
21 Mar 2023
·
Stayed 8 nights
I STRONGLY RECOMMEND THIS HOTEL, I got fascinated how easy and AFFORDABLE you can plan your daily excursions and activities right there into the hotel, you don’t need to go anywhere, there is a desk in the hotel lobby where you just reserve all the adventure you want. I met Ana Mendez there, SHE IS AN ADORABLE PERSON, and she will guide you through all the details, directions, availability, etc. She is very professional and will help reserving your activities, in my opinion I believe this is the best choice if you want to get the most of your stay, if you are looking for ADVENTURE, I RECOMMEND planning your excursions and activities with Ana. As a summary, the Hotel is AWESOME! It is the perfect choice for families with kids, quality of service, SUPER CLEAN rooms, and public areas, that will exceed anyone expectations BY FAR!
I STRONGLY RECOMMEND THIS HOTEL, I got fascinated how easy and AFFORDABLE you can plan your daily excursions and activities right there into the hotel, you don’t need to go anywhere, there is a desk in the hotel lobby where you just reserve all the adventure you want. I met Ana Mendez there, SHE IS AN ADORABLE PERSON, and she will guide you through all the details, directions, availability, etc. She is very professional and will help reserving your activities, in my opinion I believe this is the best choice if you want to get the most of your stay, if you are looking for ADVENTURE, I RECOMMEND planning your excursions and activities with Ana. As a summary, the Hotel is AWESOME! It is the perfect choice for families with kids, quality of service, SUPER CLEAN rooms, and public areas, that will exceed anyone expectations BY FAR!
10
Dan
28 Dec 2025
·
Stayed 4 nights
Amazing hotel super clean rooms, very helpful staff, great pools, lovely food and drink. Lots of kids activities included like high ropes and trampolines. Can't fault it
Amazing hotel super clean rooms, very helpful staff, great pools, lovely food and drink. Lots of kids activities included like high ropes and trampolines. Can't fault it
10
severine
26 Apr 2024
·
Stayed 7 nights
Séjour très agréable dans ce très bel hôtel. Les points + : chambre très spacieuse et très jolie. Grande terrasse, buffet : nourriture variée et bonne, peut-être moins de choix sur les viandes mais ça ne m'a pas dérangée, le gros point + c'est vraiment les piscines et surtout la place sur les transats (quel bonheur de ne pas avoir à laisser sa serviette ds 8h !!!). Malgré beaucoup de monde et d'enfants, il y a de la place et on peut se trouver des places au calme. Pour ceux qui ont des enfants, il y a vraiment du choix pour eux. Eau de la piscine chaude. Autour de l'hôtel il y a de quoi marcher mais attention ça grimpe ;). Et la vue sur l'ocean depuis les bars/restaurants est vraiment magnifique. Personnel très agréable. Petits points négatifs : ménage des chambres rapide... et certains clients pas trop respectueux des autres au niveau du bruit : enfant qui crie (je précise que j'ai un enfant donc je sais ce que c'est...) et personnes qui parlent fort aux alentours des chambres. Des petites affichettes rappelant quelques règles pourraient être une solution.. mais globalement une très bonne expérience et je recommande cet hôtel
Séjour très agréable dans ce très bel hôtel. Les points + : chambre très spacieuse et très jolie. Grande terrasse, buffet : nourriture variée et bonne, peut-être moins de choix sur les viandes mais ça ne m'a pas dérangée, le gros point + c'est vraiment les piscines et surtout la place sur les transats (quel bonheur de ne pas avoir à laisser sa serviette ds 8h !!!). Malgré beaucoup de monde et d'enfants, il y a de la place et on peut se trouver des places au calme. Pour ceux qui ont des enfants, il y a vraiment du choix pour eux. Eau de la piscine chaude. Autour de l'hôtel il y a de quoi marcher mais attention ça grimpe ;). Et la vue sur l'ocean depuis les bars/restaurants est vraiment magnifique. Personnel très agréable. Petits points négatifs : ménage des chambres rapide... et certains clients pas trop respectueux des autres au niveau du bruit : enfant qui crie (je précise que j'ai un enfant donc je sais ce que c'est...) et personnes qui parlent fort aux alentours des chambres. Des petites affichettes rappelant quelques règles pourraient être une solution.. mais globalement une très bonne expérience et je recommande cet hôtel
8
Behnam
23 Feb 2023
·
Stayed 6 nights
Loved: Spacious and clean rooms, fun and engaging entertainment especially for children, good food and snacks. Needs improvement: cleanliness of toilets in common areas.
Loved: Spacious and clean rooms, fun and engaging entertainment especially for children, good food and snacks. Needs improvement: cleanliness of toilets in common areas.
8
Sarah
3 Jan 2025
·
Stayed 7 nights
Overall we had a great stay. The staff work very hard and it is super clean and friendly. The areas that need improvement are the friendliness and customer service of the reception staff and the entertainment for new year. Both were not good enough. Firstly the reception staff were not friendly and made you feel they were doing you a favour. The only one who was good was Rita. On arrival we had a problem as we booked 2 rooms as a family with children and at the time of booking and afterwards sent messages requesting they were next to each other. After spending money on two rooms for a week this was not a difficult request especially when booking 3 months ahead. It was not done and the reception staff were not friendly and did not apologise. They blamed the fact that we booked on Expedia. They did move us the next day, and it was fine. But it was an awful first impression of the hotel, for such a simple family request. The entertainment on New Year was poor. There was nothing fun for people to do or dance. People were bored. This would need to improve. Apart from these two items, we had a great stay. The food was good. The new year dinner was outstanding. We enjoyed the location and atmosphere in the hotel. It was spotlessly clean. The bar and restaurant staff were excellent. Overall it was a good choice.
Overall we had a great stay. The staff work very hard and it is super clean and friendly. The areas that need improvement are the friendliness and customer service of the reception staff and the entertainment for new year. Both were not good enough. Firstly the reception staff were not friendly and made you feel they were doing you a favour. The only one who was good was Rita. On arrival we had a problem as we booked 2 rooms as a family with children and at the time of booking and afterwards sent messages requesting they were next to each other. After spending money on two rooms for a week this was not a difficult request especially when booking 3 months ahead. It was not done and the reception staff were not friendly and did not apologise. They blamed the fact that we booked on Expedia. They did move us the next day, and it was fine. But it was an awful first impression of the hotel, for such a simple family request. The entertainment on New Year was poor. There was nothing fun for people to do or dance. People were bored. This would need to improve. Apart from these two items, we had a great stay. The food was good. The new year dinner was outstanding. We enjoyed the location and atmosphere in the hotel. It was spotlessly clean. The bar and restaurant staff were excellent. Overall it was a good choice.
10
Sara Adams
1 Mar 2023
·
Stayed 3 nights
This was our 2nd time staying at Landmar and it is fabulous. The only bad parts are...tiny bugs in the bathroom..gross. Rude people in the gift shop and thank goodness we ate out on Monday evening. I'm not sure what was going on, but the line to eat was all the way down the hall. Its terrible to see families with exhausted children just waiting to eat dinner. I still highly recommend the Landmar and would stay again. My family loves it there and there is always something to do. You can't beat the value. The best thing about this stay was the female singer/guitar player they had Monday evening, she was absolutely fantastic!!!
This was our 2nd time staying at Landmar and it is fabulous. The only bad parts are...tiny bugs in the bathroom..gross. Rude people in the gift shop and thank goodness we ate out on Monday evening. I'm not sure what was going on, but the line to eat was all the way down the hall. Its terrible to see families with exhausted children just waiting to eat dinner. I still highly recommend the Landmar and would stay again. My family loves it there and there is always something to do. You can't beat the value. The best thing about this stay was the female singer/guitar player they had Monday evening, she was absolutely fantastic!!!
10
Julie
15 Feb 2024
·
Stayed 8 nights
Family friendly and heated pools. Plenty of sun beds for everyone and a warm friendly staff. There is plenty to do for the kids and housekeeping was excellent. I would recommend. The only thing I would say is to have hand sanitizer around the restaurants as all inclusive buffet we need to encourage people cleaning their hands more before eating.
Family friendly and heated pools. Plenty of sun beds for everyone and a warm friendly staff. There is plenty to do for the kids and housekeeping was excellent. I would recommend. The only thing I would say is to have hand sanitizer around the restaurants as all inclusive buffet we need to encourage people cleaning their hands more before eating.
10
Jean-Philippe
8 May 2022
·
Stayed 5 nights
Hôtel très propre. Nous avions pris une chambre pour 4, et c'était en fait deux chambre côte à côte. Literie très confortable. L'hôtel est en cours de rénovation. Les piscines sont bien et il y a tout ce qu'il faut pour passer une très bonne semaine. Le resto à volonté a suffisamment de variété pour vous satisfaire (ce n'est pas de la grande cuisine, mais les plats sont frais).
Hôtel très propre. Nous avions pris une chambre pour 4, et c'était en fait deux chambre côte à côte. Literie très confortable. L'hôtel est en cours de rénovation. Les piscines sont bien et il y a tout ce qu'il faut pour passer une très bonne semaine. Le resto à volonté a suffisamment de variété pour vous satisfaire (ce n'est pas de la grande cuisine, mais les plats sont frais).
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious with balconies or ocean views. A subset feel dated or show wear, and guests note limited soundproofing or minor maintenance issues.
Related guest reviews
6
Kathryn
24 Jan 2025
·
Stayed 3 nights
Not the nicest all-inclusive but perfect for a family on a budget. There was a lot for the kids to do. Our disappointment was the room. Outdated with cheap appliances. The fridge wasn’t actually a “fridge” we were told. This was a challenge for us because we needed a way to keep my baby’s milk cold. The breakfast buffet had a lot of choices but less so for lunch and dinner. The spa was nice. My son had fun at the kids club. The baby club was closed Tues and Wed and they require an extra fee. Overall not a bad place to stay if you are on a budget.
Not the nicest all-inclusive but perfect for a family on a budget. There was a lot for the kids to do. Our disappointment was the room. Outdated with cheap appliances. The fridge wasn’t actually a “fridge” we were told. This was a challenge for us because we needed a way to keep my baby’s milk cold. The breakfast buffet had a lot of choices but less so for lunch and dinner. The spa was nice. My son had fun at the kids club. The baby club was closed Tues and Wed and they require an extra fee. Overall not a bad place to stay if you are on a budget.
10
LUCIA
21 Jun 2023
·
Stayed 14 nights
Ottima struttura a los Gigantos che è ancora senza eccessive costruzioni. Ottimo buffet panorama molto bello piscine e molto belle le camere
Ottima struttura a los Gigantos che è ancora senza eccessive costruzioni. Ottimo buffet panorama molto bello piscine e molto belle le camere
4
Felipe
2 Dec 2024
·
Stayed 1 night
La estación cuestión recepción todo bien comida pasable habitación en muy mal estado nos cambiaron dos veces olía humedad y nunca mejoraron la habitación va en peor muebles rotos enchufes roto y no es que se pague barato
La estación cuestión recepción todo bien comida pasable habitación en muy mal estado nos cambiaron dos veces olía humedad y nunca mejoraron la habitación va en peor muebles rotos enchufes roto y no es que se pague barato
10
Heather
17 Jul 2023
·
Stayed 4 nights
We spent the last several days here. Family of four with kids 12yo and 10yo. Pools are great, activities at the one pool were engaging for all ages. Drinks and snacks easily accessible. Buffets we’re good but standard variety. Snack bar wasn’t great pizza, fries, burgers. Could do with some different options there. Room was nice and clean. We hung the do not disturb sign on our door each day but it was disregarded by the housekeeping. They still came in and made beds even though we put the sign out for them not to. Balcony is good for drying pool clothes and towels. Wish they communicated the activities for the evening better. If you want quiet after 9pm then don’t bother. There was loud music played in the evenings until midnight almost as well as fireworks. So if you have small children who are trying to sleep this could be an issue. Staff was friendly and helpful. Excursion desk was helpful in booking a boat tour and it was fun! Recommend if you want somewhere to stay that’s convenient. Beach is a hike down to and worse coming back up but a beautiful place to see.
We spent the last several days here. Family of four with kids 12yo and 10yo. Pools are great, activities at the one pool were engaging for all ages. Drinks and snacks easily accessible. Buffets we’re good but standard variety. Snack bar wasn’t great pizza, fries, burgers. Could do with some different options there. Room was nice and clean. We hung the do not disturb sign on our door each day but it was disregarded by the housekeeping. They still came in and made beds even though we put the sign out for them not to. Balcony is good for drying pool clothes and towels. Wish they communicated the activities for the evening better. If you want quiet after 9pm then don’t bother. There was loud music played in the evenings until midnight almost as well as fireworks. So if you have small children who are trying to sleep this could be an issue. Staff was friendly and helpful. Excursion desk was helpful in booking a boat tour and it was fun! Recommend if you want somewhere to stay that’s convenient. Beach is a hike down to and worse coming back up but a beautiful place to see.
6
Nathan John
25 Jul 2024
·
Stayed 11 nights
Die Unterkunft scheint einmal eine sehr gute gewesen zu sein. Leider ist sie etwas in die Jahre gekommen und wird eher halbherzig Instand gehalten. Das Personal an der Rezeption war sehr freundlich, im Gegensatz zum Personal an der Bar. Zur Zeit unseres Besuchs wurde, über mehrere Tage, in dem Ort ein Volksfest mit sehr lauter Musik und Feuerwerk veranstaltet (meistens fing das Feuerwerk gegen Mitternacht an und die Musik ging bis 5 Uhr morgens). An sich haben wir nichts gegen solche Feste, jedoch war es die letzten Tage fast unmöglich eine Nacht durchzuschlafen.
Die Unterkunft scheint einmal eine sehr gute gewesen zu sein. Leider ist sie etwas in die Jahre gekommen und wird eher halbherzig Instand gehalten. Das Personal an der Rezeption war sehr freundlich, im Gegensatz zum Personal an der Bar. Zur Zeit unseres Besuchs wurde, über mehrere Tage, in dem Ort ein Volksfest mit sehr lauter Musik und Feuerwerk veranstaltet (meistens fing das Feuerwerk gegen Mitternacht an und die Musik ging bis 5 Uhr morgens). An sich haben wir nichts gegen solche Feste, jedoch war es die letzten Tage fast unmöglich eine Nacht durchzuschlafen.
10
Maciej
7 Jun 2023
·
Stayed 8 nights
Fantastic location, beautiful ocean views. Hotel have provided everything we could ask for-very friendly staff, great animation and attractions for children, delicious food, beautiful and clean rooms. We had amazing time and hope to be back one day:)
Fantastic location, beautiful ocean views. Hotel have provided everything we could ask for-very friendly staff, great animation and attractions for children, delicious food, beautiful and clean rooms. We had amazing time and hope to be back one day:)
10
Michael
21 Jul 2022
·
Stayed 5 nights
Das Hotel machte einen modernen und sauberen Eindruck. Alles funktionierte gut. Der Pool ist beheizt, hat Pingpongtische, grosser Kletterpark, Kinderspielplatz und vieles mehr. Der Tennisplatz ist ganz klein. Abendunterhaltung war gut, wir fanden den Saal richtig schön. Das Essen ist normal gut, wie man es bei All-Inclusive erwarten kann. Das Familienzimmer mit Meersicht im Sektor B war frisch gestrichen und wirklich sehr gross. Ich finde es nur etwas zu teuer.
Das Hotel machte einen modernen und sauberen Eindruck. Alles funktionierte gut. Der Pool ist beheizt, hat Pingpongtische, grosser Kletterpark, Kinderspielplatz und vieles mehr. Der Tennisplatz ist ganz klein. Abendunterhaltung war gut, wir fanden den Saal richtig schön. Das Essen ist normal gut, wie man es bei All-Inclusive erwarten kann. Das Familienzimmer mit Meersicht im Sektor B war frisch gestrichen und wirklich sehr gross. Ich finde es nur etwas zu teuer.
8
Paul
6 May 2023
·
Stayed 12 nights
We hadden een prachtig uitzicht op de zee en een gezinskamer met genoeg ruimte voor alles. Het is mooi ruim allemaal en we hebben altijd goed kunnen zitten aan het zwembad of tijdens het eten. Voor een all in resort nog wel veel aanvullende kosten zoals de spelletjes voor kinderen binnen en drankjes die niet uit een machine komen. Parkeren van je auto is ook vrij kostbaar maar wel nodig gezien de ligging. We hebben er een hele fijne en leuke tijd gehad.
We hadden een prachtig uitzicht op de zee en een gezinskamer met genoeg ruimte voor alles. Het is mooi ruim allemaal en we hebben altijd goed kunnen zitten aan het zwembad of tijdens het eten. Voor een all in resort nog wel veel aanvullende kosten zoals de spelletjes voor kinderen binnen en drankjes die niet uit een machine komen. Parkeren van je auto is ook vrij kostbaar maar wel nodig gezien de ligging. We hebben er een hele fijne en leuke tijd gehad.
10
severine
26 Apr 2024
·
Stayed 7 nights
Séjour très agréable dans ce très bel hôtel. Les points + : chambre très spacieuse et très jolie. Grande terrasse, buffet : nourriture variée et bonne, peut-être moins de choix sur les viandes mais ça ne m'a pas dérangée, le gros point + c'est vraiment les piscines et surtout la place sur les transats (quel bonheur de ne pas avoir à laisser sa serviette ds 8h !!!). Malgré beaucoup de monde et d'enfants, il y a de la place et on peut se trouver des places au calme. Pour ceux qui ont des enfants, il y a vraiment du choix pour eux. Eau de la piscine chaude. Autour de l'hôtel il y a de quoi marcher mais attention ça grimpe ;). Et la vue sur l'ocean depuis les bars/restaurants est vraiment magnifique. Personnel très agréable. Petits points négatifs : ménage des chambres rapide... et certains clients pas trop respectueux des autres au niveau du bruit : enfant qui crie (je précise que j'ai un enfant donc je sais ce que c'est...) et personnes qui parlent fort aux alentours des chambres. Des petites affichettes rappelant quelques règles pourraient être une solution.. mais globalement une très bonne expérience et je recommande cet hôtel
Séjour très agréable dans ce très bel hôtel. Les points + : chambre très spacieuse et très jolie. Grande terrasse, buffet : nourriture variée et bonne, peut-être moins de choix sur les viandes mais ça ne m'a pas dérangée, le gros point + c'est vraiment les piscines et surtout la place sur les transats (quel bonheur de ne pas avoir à laisser sa serviette ds 8h !!!). Malgré beaucoup de monde et d'enfants, il y a de la place et on peut se trouver des places au calme. Pour ceux qui ont des enfants, il y a vraiment du choix pour eux. Eau de la piscine chaude. Autour de l'hôtel il y a de quoi marcher mais attention ça grimpe ;). Et la vue sur l'ocean depuis les bars/restaurants est vraiment magnifique. Personnel très agréable. Petits points négatifs : ménage des chambres rapide... et certains clients pas trop respectueux des autres au niveau du bruit : enfant qui crie (je précise que j'ai un enfant donc je sais ce que c'est...) et personnes qui parlent fort aux alentours des chambres. Des petites affichettes rappelant quelques règles pourraient être une solution.. mais globalement une très bonne expérience et je recommande cet hôtel
10
Armand
5 Mar 2023
·
Stayed 6 nights
Emplacement : à 10 mn à pied de la Playa de la Arena par la sortie en bas du complexe. Los Gigantes est une bonne station balnéaire où séjourner en famille. Le parking de l'hôtel est payant on peut stationner gratuitement à 5 mn à pied. Chambres : cela vaut le coup de payer un peu plus pour une Suite Ocean View. La chambre est spacieuse, la déco moderne, la vue sur l'océan belle et le ménage bien fait. Toutefois, la literie est moyenne (lits sur roulettes, matelas un peu mous) et l'insonorisation mauvaise (heureusement la musique s'arrête à 23h). Wi-Fi gratuit en chambre de bonne qualité. Restauration : classique pour un 4* all inclusive, un choix de nourriture varié mais de qualité basique. Même avis pour les boissons, il y a du bon : vrai Pepsi, quelques cocktails corrects ; et du mauvais : autres sodas basiques, jus de fruits du petit-déj chimiques et certains cocktails (le mojito est affreux !). Infrastructure : complexe immense donc les gens sont bien dispatchés, mais cela fait de grandes distances à parcourir. L'hôtel reste accessible aux fauteuils et poussettes car il y a des rampes et ascenseurs partout. La végétation est abondante et entretenue, donc le cadre est agréable. Les piscines sont immenses, les transats très nombreux, le toboggan (interdit aux adultes) ravira les enfants. La zone des activités pour enfants est très bien, il y a même un parcours d'accrobranche gratuit pour les + de 6 ans. Enfin, le personnel est toujours sympathique et efficace.
Emplacement : à 10 mn à pied de la Playa de la Arena par la sortie en bas du complexe. Los Gigantes est une bonne station balnéaire où séjourner en famille. Le parking de l'hôtel est payant on peut stationner gratuitement à 5 mn à pied. Chambres : cela vaut le coup de payer un peu plus pour une Suite Ocean View. La chambre est spacieuse, la déco moderne, la vue sur l'océan belle et le ménage bien fait. Toutefois, la literie est moyenne (lits sur roulettes, matelas un peu mous) et l'insonorisation mauvaise (heureusement la musique s'arrête à 23h). Wi-Fi gratuit en chambre de bonne qualité. Restauration : classique pour un 4* all inclusive, un choix de nourriture varié mais de qualité basique. Même avis pour les boissons, il y a du bon : vrai Pepsi, quelques cocktails corrects ; et du mauvais : autres sodas basiques, jus de fruits du petit-déj chimiques et certains cocktails (le mojito est affreux !). Infrastructure : complexe immense donc les gens sont bien dispatchés, mais cela fait de grandes distances à parcourir. L'hôtel reste accessible aux fauteuils et poussettes car il y a des rampes et ascenseurs partout. La végétation est abondante et entretenue, donc le cadre est agréable. Les piscines sont immenses, les transats très nombreux, le toboggan (interdit aux adultes) ravira les enfants. La zone des activités pour enfants est très bien, il y a même un parcours d'accrobranche gratuit pour les + de 6 ans. Enfin, le personnel est toujours sympathique et efficace.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly and hardworking across the resort. However, reception, information about bookings, and flexibility can be inconsistent, leading to occasional frustration.
Related guest reviews
10
Stephanie
4 May 2025
·
Stayed 7 nights
Lovely stay. Staff are very nice and helpful. Lots of food variety. Lots to do for smaller children
Lovely stay. Staff are very nice and helpful. Lots of food variety. Lots to do for smaller children
4
Brian
20 Jan 2023
·
Stayed 3 nights
Beautiful views and nice pools. Unfortunately we received little notice about how the activity and dinning services operate. This left us frustrated that we couldn\'t have dinner at the restaurant or schedule a high rope climbing activity without reserving a day or so in advance. Reception also missed on opportunities to be a little flexible rather we heard several times, "this is not possible". Landmar felt more like a cruiseship marry-go-round, where you get on, then you get off, don\'t expect any 4 or 5 star customer service.
Beautiful views and nice pools. Unfortunately we received little notice about how the activity and dinning services operate. This left us frustrated that we couldn\'t have dinner at the restaurant or schedule a high rope climbing activity without reserving a day or so in advance. Reception also missed on opportunities to be a little flexible rather we heard several times, "this is not possible". Landmar felt more like a cruiseship marry-go-round, where you get on, then you get off, don\'t expect any 4 or 5 star customer service.
8
Murugaiyan
3 Aug 2023
·
Stayed 7 nights
Hotel was in good location and some staffs are very friendly. Where most of them refer somebody else and no clear direction from the staffs- that can be improved. Food wise first few days was very exciting then felt the most of the items are same n everyday menu. Please consider to change the variety and open up more on vegetarians option. Apart from everything was very good. Finally forget to mention about the drinks which was very basic not the good quality wines/sprits available for All-inclusive. Must be improved to gain more Customers.
Hotel was in good location and some staffs are very friendly. Where most of them refer somebody else and no clear direction from the staffs- that can be improved. Food wise first few days was very exciting then felt the most of the items are same n everyday menu. Please consider to change the variety and open up more on vegetarians option. Apart from everything was very good. Finally forget to mention about the drinks which was very basic not the good quality wines/sprits available for All-inclusive. Must be improved to gain more Customers.
10
David
21 Mar 2023
·
Stayed 8 nights
I STRONGLY RECOMMEND THIS HOTEL, I got fascinated how easy and AFFORDABLE you can plan your daily excursions and activities right there into the hotel, you don’t need to go anywhere, there is a desk in the hotel lobby where you just reserve all the adventure you want. I met Ana Mendez there, SHE IS AN ADORABLE PERSON, and she will guide you through all the details, directions, availability, etc. She is very professional and will help reserving your activities, in my opinion I believe this is the best choice if you want to get the most of your stay, if you are looking for ADVENTURE, I RECOMMEND planning your excursions and activities with Ana. As a summary, the Hotel is AWESOME! It is the perfect choice for families with kids, quality of service, SUPER CLEAN rooms, and public areas, that will exceed anyone expectations BY FAR!
I STRONGLY RECOMMEND THIS HOTEL, I got fascinated how easy and AFFORDABLE you can plan your daily excursions and activities right there into the hotel, you don’t need to go anywhere, there is a desk in the hotel lobby where you just reserve all the adventure you want. I met Ana Mendez there, SHE IS AN ADORABLE PERSON, and she will guide you through all the details, directions, availability, etc. She is very professional and will help reserving your activities, in my opinion I believe this is the best choice if you want to get the most of your stay, if you are looking for ADVENTURE, I RECOMMEND planning your excursions and activities with Ana. As a summary, the Hotel is AWESOME! It is the perfect choice for families with kids, quality of service, SUPER CLEAN rooms, and public areas, that will exceed anyone expectations BY FAR!
10
Katarzyna
3 Nov 2023
·
Stayed 6 nights
The staff was always very friendly and polite. Hotel looks beautiful. Kids had lot's of entertainment but I wish kids klub lasted few more hours. The only minus - when checking out early there's no chance of getting any food (even though you're still entitled to get a meal)
The staff was always very friendly and polite. Hotel looks beautiful. Kids had lot's of entertainment but I wish kids klub lasted few more hours. The only minus - when checking out early there's no chance of getting any food (even though you're still entitled to get a meal)
8
Kerry
25 Jan 2026
·
Stayed 7 nights
Friendly staff,
Friendly staff,
10
Dan
28 Dec 2025
·
Stayed 4 nights
Amazing hotel super clean rooms, very helpful staff, great pools, lovely food and drink. Lots of kids activities included like high ropes and trampolines. Can't fault it
Amazing hotel super clean rooms, very helpful staff, great pools, lovely food and drink. Lots of kids activities included like high ropes and trampolines. Can't fault it
10
Neill William
29 Dec 2022
·
Stayed 19,354 nights
Very friendly staff who put on adult and children's games throughout every day and different cabaret events in the bar area each night (including Christmas day. The food was excellent quality with a huge choice. It was such a large complex and well organised it didn't seem crowded at any time. Even though it was fully booked. Weather was great and we've come home with a suntan after only a week there over Christmas.
Very friendly staff who put on adult and children's games throughout every day and different cabaret events in the bar area each night (including Christmas day. The food was excellent quality with a huge choice. It was such a large complex and well organised it didn't seem crowded at any time. Even though it was fully booked. Weather was great and we've come home with a suntan after only a week there over Christmas.
8
Sarah
3 Jan 2025
·
Stayed 7 nights
Overall we had a great stay. The staff work very hard and it is super clean and friendly. The areas that need improvement are the friendliness and customer service of the reception staff and the entertainment for new year. Both were not good enough. Firstly the reception staff were not friendly and made you feel they were doing you a favour. The only one who was good was Rita. On arrival we had a problem as we booked 2 rooms as a family with children and at the time of booking and afterwards sent messages requesting they were next to each other. After spending money on two rooms for a week this was not a difficult request especially when booking 3 months ahead. It was not done and the reception staff were not friendly and did not apologise. They blamed the fact that we booked on Expedia. They did move us the next day, and it was fine. But it was an awful first impression of the hotel, for such a simple family request. The entertainment on New Year was poor. There was nothing fun for people to do or dance. People were bored. This would need to improve. Apart from these two items, we had a great stay. The food was good. The new year dinner was outstanding. We enjoyed the location and atmosphere in the hotel. It was spotlessly clean. The bar and restaurant staff were excellent. Overall it was a good choice.
Overall we had a great stay. The staff work very hard and it is super clean and friendly. The areas that need improvement are the friendliness and customer service of the reception staff and the entertainment for new year. Both were not good enough. Firstly the reception staff were not friendly and made you feel they were doing you a favour. The only one who was good was Rita. On arrival we had a problem as we booked 2 rooms as a family with children and at the time of booking and afterwards sent messages requesting they were next to each other. After spending money on two rooms for a week this was not a difficult request especially when booking 3 months ahead. It was not done and the reception staff were not friendly and did not apologise. They blamed the fact that we booked on Expedia. They did move us the next day, and it was fine. But it was an awful first impression of the hotel, for such a simple family request. The entertainment on New Year was poor. There was nothing fun for people to do or dance. People were bored. This would need to improve. Apart from these two items, we had a great stay. The food was good. The new year dinner was outstanding. We enjoyed the location and atmosphere in the hotel. It was spotlessly clean. The bar and restaurant staff were excellent. Overall it was a good choice.
6
Dawn
16 Nov 2023
·
Stayed 7 nights
Great facilities and lovely pool but we were really disappointed by the customer service. We won’t go back!
Great facilities and lovely pool but we were really disappointed by the customer service. We won’t go back!
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AI-generated summary based on recent guest reviews
Location
Scenic setting with ocean and cliff views; the beach is within walking distance but down a steep hill. Good base for local excursions, though the resort is not beachfront and occasional evening events can be noisy.
Related guest reviews
8
Héloïse
16 Sept 2024
·
Stayed 7 nights
Bien dans l’ensemble. Chambre propre mais lieux communs un peu moins. Notre semaine a été bien occupée entre la plage (plus facile d’y aller que de revenir car hôtel en hauteur), excursions volcans, excursions bateau et piscine . Les buffets étaient biens. Peut être rappeler les règles de vie en communauté serait utile pour certains touristes qui ne font vraiment pas attention au bruit.
Bien dans l’ensemble. Chambre propre mais lieux communs un peu moins. Notre semaine a été bien occupée entre la plage (plus facile d’y aller que de revenir car hôtel en hauteur), excursions volcans, excursions bateau et piscine . Les buffets étaient biens. Peut être rappeler les règles de vie en communauté serait utile pour certains touristes qui ne font vraiment pas attention au bruit.
10
LUCIA
21 Jun 2023
·
Stayed 14 nights
Ottima struttura a los Gigantos che è ancora senza eccessive costruzioni. Ottimo buffet panorama molto bello piscine e molto belle le camere
Ottima struttura a los Gigantos che è ancora senza eccessive costruzioni. Ottimo buffet panorama molto bello piscine e molto belle le camere
10
Heather
17 Jul 2023
·
Stayed 4 nights
We spent the last several days here. Family of four with kids 12yo and 10yo. Pools are great, activities at the one pool were engaging for all ages. Drinks and snacks easily accessible. Buffets we’re good but standard variety. Snack bar wasn’t great pizza, fries, burgers. Could do with some different options there. Room was nice and clean. We hung the do not disturb sign on our door each day but it was disregarded by the housekeeping. They still came in and made beds even though we put the sign out for them not to. Balcony is good for drying pool clothes and towels. Wish they communicated the activities for the evening better. If you want quiet after 9pm then don’t bother. There was loud music played in the evenings until midnight almost as well as fireworks. So if you have small children who are trying to sleep this could be an issue. Staff was friendly and helpful. Excursion desk was helpful in booking a boat tour and it was fun! Recommend if you want somewhere to stay that’s convenient. Beach is a hike down to and worse coming back up but a beautiful place to see.
We spent the last several days here. Family of four with kids 12yo and 10yo. Pools are great, activities at the one pool were engaging for all ages. Drinks and snacks easily accessible. Buffets we’re good but standard variety. Snack bar wasn’t great pizza, fries, burgers. Could do with some different options there. Room was nice and clean. We hung the do not disturb sign on our door each day but it was disregarded by the housekeeping. They still came in and made beds even though we put the sign out for them not to. Balcony is good for drying pool clothes and towels. Wish they communicated the activities for the evening better. If you want quiet after 9pm then don’t bother. There was loud music played in the evenings until midnight almost as well as fireworks. So if you have small children who are trying to sleep this could be an issue. Staff was friendly and helpful. Excursion desk was helpful in booking a boat tour and it was fun! Recommend if you want somewhere to stay that’s convenient. Beach is a hike down to and worse coming back up but a beautiful place to see.
10
David
22 Apr 2025
·
Stayed 7 nights
We visited this property from the USA for a family vacation (family of five with three kids under 12). The hotel was clean and the staff was friendly and accommodating. The food was what you would expect from a large resort. Plenty of options: some of it good, some of it not so good. The hotel has two large pools and plenty of activities for adults and kids. The views from the hotel (ocean and cliffs) are spectacular. Offsite activities on the island are very good. I would recommend taking at least one or two excursions. We did a boat tour, water park trip, and star gazing excursion, all of which were excellent. The stargazing tour, in particular, I would highly recommend. We rented a car for the trip, which I would not recommend. Shuttles and taxis are a better way to go. One minor downside is that this hotel is not beachside. The beach is walking distance, but the walk is down a very steep hill. The beach, however, is gorgeous and worth the walk. All in all, I would definitely recommend this resort to a family from the USA. The resort is akin to what you would find in Mexico, the Dominican Republic, Jamaica, Aruba, etc., but the surrounding area is much more accessible and fun to explore.
We visited this property from the USA for a family vacation (family of five with three kids under 12). The hotel was clean and the staff was friendly and accommodating. The food was what you would expect from a large resort. Plenty of options: some of it good, some of it not so good. The hotel has two large pools and plenty of activities for adults and kids. The views from the hotel (ocean and cliffs) are spectacular. Offsite activities on the island are very good. I would recommend taking at least one or two excursions. We did a boat tour, water park trip, and star gazing excursion, all of which were excellent. The stargazing tour, in particular, I would highly recommend. We rented a car for the trip, which I would not recommend. Shuttles and taxis are a better way to go. One minor downside is that this hotel is not beachside. The beach is walking distance, but the walk is down a very steep hill. The beach, however, is gorgeous and worth the walk. All in all, I would definitely recommend this resort to a family from the USA. The resort is akin to what you would find in Mexico, the Dominican Republic, Jamaica, Aruba, etc., but the surrounding area is much more accessible and fun to explore.
6
Melina
20 Mar 2023
·
Stayed 14 nights
Honest review from a couple in their 30’s: we wanted to stay in a quiet place and just relax and read a book. We paid for a sea view but a school was front of our balcony, we didn’t manage to sleep in peace in the mornings, the kids were there and played outside all day. By the pool we couldn’t relax either cuz of the kids, they were loud and everywhere, don’t take me wrong it’s a paradise for families with kids but not a place to relax. Food section was not as good either and u could hear someone’s baby were crying nonstop. We rented a car and went away most days, we tried to get a refund and find another hotel but it was possible from hotel.com, adults only section was only beds for adults but the kids were on both pools… short said it was not relaxing. I recommend couples like us to book the delmar del playar ( sisters hotel) 5 min walk from this one, much more relaxing and it’s beautiful. Oh btw we stayed for two weeks and there was red flag on the beach every day!!!! We were not able to swim there and somebody got drowned there another day. Tbh a perfect hotel for families with kids to stay there and not leave the hotel. It’s very big and u will do 10k steps a day from ur room to the pool.
Honest review from a couple in their 30’s: we wanted to stay in a quiet place and just relax and read a book. We paid for a sea view but a school was front of our balcony, we didn’t manage to sleep in peace in the mornings, the kids were there and played outside all day. By the pool we couldn’t relax either cuz of the kids, they were loud and everywhere, don’t take me wrong it’s a paradise for families with kids but not a place to relax. Food section was not as good either and u could hear someone’s baby were crying nonstop. We rented a car and went away most days, we tried to get a refund and find another hotel but it was possible from hotel.com, adults only section was only beds for adults but the kids were on both pools… short said it was not relaxing. I recommend couples like us to book the delmar del playar ( sisters hotel) 5 min walk from this one, much more relaxing and it’s beautiful. Oh btw we stayed for two weeks and there was red flag on the beach every day!!!! We were not able to swim there and somebody got drowned there another day. Tbh a perfect hotel for families with kids to stay there and not leave the hotel. It’s very big and u will do 10k steps a day from ur room to the pool.
10
Maciej
7 Jun 2023
·
Stayed 8 nights
Fantastic location, beautiful ocean views. Hotel have provided everything we could ask for-very friendly staff, great animation and attractions for children, delicious food, beautiful and clean rooms. We had amazing time and hope to be back one day:)
Fantastic location, beautiful ocean views. Hotel have provided everything we could ask for-very friendly staff, great animation and attractions for children, delicious food, beautiful and clean rooms. We had amazing time and hope to be back one day:)
8
Paul
6 May 2023
·
Stayed 12 nights
We hadden een prachtig uitzicht op de zee en een gezinskamer met genoeg ruimte voor alles. Het is mooi ruim allemaal en we hebben altijd goed kunnen zitten aan het zwembad of tijdens het eten. Voor een all in resort nog wel veel aanvullende kosten zoals de spelletjes voor kinderen binnen en drankjes die niet uit een machine komen. Parkeren van je auto is ook vrij kostbaar maar wel nodig gezien de ligging. We hebben er een hele fijne en leuke tijd gehad.
We hadden een prachtig uitzicht op de zee en een gezinskamer met genoeg ruimte voor alles. Het is mooi ruim allemaal en we hebben altijd goed kunnen zitten aan het zwembad of tijdens het eten. Voor een all in resort nog wel veel aanvullende kosten zoals de spelletjes voor kinderen binnen en drankjes die niet uit een machine komen. Parkeren van je auto is ook vrij kostbaar maar wel nodig gezien de ligging. We hebben er een hele fijne en leuke tijd gehad.
10
Alessandro
24 Nov 2023
·
Stayed 7 nights
Hotel molto pulito, curato nei dettagli e personale molto gradevole e gentile. Ottima destinazione per famiglie, ma anche per coppie. A pochi passi dal mare e situato in una zona molto tranquilla. Unica attenzione: non parcheggiare la macchina nella strada principale perchè gli autisti degli autobus guidano in stile piloti di Formula 1 e ogni tanto sbattono contro le altre macchine.
Hotel molto pulito, curato nei dettagli e personale molto gradevole e gentile. Ottima destinazione per famiglie, ma anche per coppie. A pochi passi dal mare e situato in una zona molto tranquilla. Unica attenzione: non parcheggiare la macchina nella strada principale perchè gli autisti degli autobus guidano in stile piloti di Formula 1 e ogni tanto sbattono contro le altre macchine.
10
Armand
5 Mar 2023
·
Stayed 6 nights
Emplacement : à 10 mn à pied de la Playa de la Arena par la sortie en bas du complexe. Los Gigantes est une bonne station balnéaire où séjourner en famille. Le parking de l'hôtel est payant on peut stationner gratuitement à 5 mn à pied. Chambres : cela vaut le coup de payer un peu plus pour une Suite Ocean View. La chambre est spacieuse, la déco moderne, la vue sur l'océan belle et le ménage bien fait. Toutefois, la literie est moyenne (lits sur roulettes, matelas un peu mous) et l'insonorisation mauvaise (heureusement la musique s'arrête à 23h). Wi-Fi gratuit en chambre de bonne qualité. Restauration : classique pour un 4* all inclusive, un choix de nourriture varié mais de qualité basique. Même avis pour les boissons, il y a du bon : vrai Pepsi, quelques cocktails corrects ; et du mauvais : autres sodas basiques, jus de fruits du petit-déj chimiques et certains cocktails (le mojito est affreux !). Infrastructure : complexe immense donc les gens sont bien dispatchés, mais cela fait de grandes distances à parcourir. L'hôtel reste accessible aux fauteuils et poussettes car il y a des rampes et ascenseurs partout. La végétation est abondante et entretenue, donc le cadre est agréable. Les piscines sont immenses, les transats très nombreux, le toboggan (interdit aux adultes) ravira les enfants. La zone des activités pour enfants est très bien, il y a même un parcours d'accrobranche gratuit pour les + de 6 ans. Enfin, le personnel est toujours sympathique et efficace.
Emplacement : à 10 mn à pied de la Playa de la Arena par la sortie en bas du complexe. Los Gigantes est une bonne station balnéaire où séjourner en famille. Le parking de l'hôtel est payant on peut stationner gratuitement à 5 mn à pied. Chambres : cela vaut le coup de payer un peu plus pour une Suite Ocean View. La chambre est spacieuse, la déco moderne, la vue sur l'océan belle et le ménage bien fait. Toutefois, la literie est moyenne (lits sur roulettes, matelas un peu mous) et l'insonorisation mauvaise (heureusement la musique s'arrête à 23h). Wi-Fi gratuit en chambre de bonne qualité. Restauration : classique pour un 4* all inclusive, un choix de nourriture varié mais de qualité basique. Même avis pour les boissons, il y a du bon : vrai Pepsi, quelques cocktails corrects ; et du mauvais : autres sodas basiques, jus de fruits du petit-déj chimiques et certains cocktails (le mojito est affreux !). Infrastructure : complexe immense donc les gens sont bien dispatchés, mais cela fait de grandes distances à parcourir. L'hôtel reste accessible aux fauteuils et poussettes car il y a des rampes et ascenseurs partout. La végétation est abondante et entretenue, donc le cadre est agréable. Les piscines sont immenses, les transats très nombreux, le toboggan (interdit aux adultes) ravira les enfants. La zone des activités pour enfants est très bien, il y a même un parcours d'accrobranche gratuit pour les + de 6 ans. Enfin, le personnel est toujours sympathique et efficace.
10
Alexander Dr.
11 Oct 2025
·
Stayed 8 nights
Familienfreundliches Hotel, fantastisches Essen. Traumhaftes Wetter und gute Verbindung zum Teide. Leider abends am Freitag und Samstag sehr laut wegen Außenveranstaltungen/Disco.
Familienfreundliches Hotel, fantastisches Essen. Traumhaftes Wetter und gute Verbindung zum Teide. Leider abends am Freitag und Samstag sehr laut wegen Außenveranstaltungen/Disco.
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AI-generated summary based on recent guest reviews
Dining
Buffets offer plenty of choice and are well liked by many guests. Others find quality average or repetitive, note basic drinks, and would like more vegetarian options.
Related guest reviews
8
Pierre-Adrien
7 Nov 2024
·
Stayed 7 nights
J’ai passé une semaine dans cet hotel avec mon épouse et ma fille de 4 ans. Cet hotel est tres orienté famille. Tout est adapté pour les enfants (Toilettes, buffets etc). la quasi totalité des clients sont des familles. Cela impliques aussi quelques inconvénients et notamment le niveau sonore dans les espaces clos (restaurants etc.). Les infrastructures sont globalement bonnes meme si un rafraichissement serait bienvenu a certains endroits. J’ai globalement ete assez deçu du service de restauration. Les plats sont peu variés et sont quasi exclusivement industriels. Pour les clients sans enfant, je pense qu’il est plus judicieux de choisir un autre hotel.
J’ai passé une semaine dans cet hotel avec mon épouse et ma fille de 4 ans. Cet hotel est tres orienté famille. Tout est adapté pour les enfants (Toilettes, buffets etc). la quasi totalité des clients sont des familles. Cela impliques aussi quelques inconvénients et notamment le niveau sonore dans les espaces clos (restaurants etc.). Les infrastructures sont globalement bonnes meme si un rafraichissement serait bienvenu a certains endroits. J’ai globalement ete assez deçu du service de restauration. Les plats sont peu variés et sont quasi exclusivement industriels. Pour les clients sans enfant, je pense qu’il est plus judicieux de choisir un autre hotel.
10
Marlan
21 Jan 2025
·
Stayed 3 nights
The options for food was incredible, my sons loved. It was much more than I expected. I would definitely recommend this place to everyone I know.
The options for food was incredible, my sons loved. It was much more than I expected. I would definitely recommend this place to everyone I know.
6
Bernd
3 Jan 2023
·
Stayed 7 nights
Not to write home about. Checked in, got wrong room. Breakfast buffet is ample and large variety, but mediocre quality. The coffee makers dispense instant coffee, the juice is diluted cheap concentrate. The upside are freshly cooked eggs at the omelette station. Another huge thumbs down is that they charged extra for the use of the in-room safe. Well, there is a first for everything and this was a first for me. Other than that, i visited the restaurant exactly once for dinner as we arrived late. The pool has a slide, but no water park as advertised. The pool area and the free activities including climbing forest, mini golf, splash pool, beach volleyball, archery and others were nice and well kept. All in all it was ok, but not good value for money. We will not come again.
Not to write home about. Checked in, got wrong room. Breakfast buffet is ample and large variety, but mediocre quality. The coffee makers dispense instant coffee, the juice is diluted cheap concentrate. The upside are freshly cooked eggs at the omelette station. Another huge thumbs down is that they charged extra for the use of the in-room safe. Well, there is a first for everything and this was a first for me. Other than that, i visited the restaurant exactly once for dinner as we arrived late. The pool has a slide, but no water park as advertised. The pool area and the free activities including climbing forest, mini golf, splash pool, beach volleyball, archery and others were nice and well kept. All in all it was ok, but not good value for money. We will not come again.
8
Murugaiyan
3 Aug 2023
·
Stayed 7 nights
Hotel was in good location and some staffs are very friendly. Where most of them refer somebody else and no clear direction from the staffs- that can be improved. Food wise first few days was very exciting then felt the most of the items are same n everyday menu. Please consider to change the variety and open up more on vegetarians option. Apart from everything was very good. Finally forget to mention about the drinks which was very basic not the good quality wines/sprits available for All-inclusive. Must be improved to gain more Customers.
Hotel was in good location and some staffs are very friendly. Where most of them refer somebody else and no clear direction from the staffs- that can be improved. Food wise first few days was very exciting then felt the most of the items are same n everyday menu. Please consider to change the variety and open up more on vegetarians option. Apart from everything was very good. Finally forget to mention about the drinks which was very basic not the good quality wines/sprits available for All-inclusive. Must be improved to gain more Customers.
10
Heather
17 Jul 2023
·
Stayed 4 nights
We spent the last several days here. Family of four with kids 12yo and 10yo. Pools are great, activities at the one pool were engaging for all ages. Drinks and snacks easily accessible. Buffets we’re good but standard variety. Snack bar wasn’t great pizza, fries, burgers. Could do with some different options there. Room was nice and clean. We hung the do not disturb sign on our door each day but it was disregarded by the housekeeping. They still came in and made beds even though we put the sign out for them not to. Balcony is good for drying pool clothes and towels. Wish they communicated the activities for the evening better. If you want quiet after 9pm then don’t bother. There was loud music played in the evenings until midnight almost as well as fireworks. So if you have small children who are trying to sleep this could be an issue. Staff was friendly and helpful. Excursion desk was helpful in booking a boat tour and it was fun! Recommend if you want somewhere to stay that’s convenient. Beach is a hike down to and worse coming back up but a beautiful place to see.
We spent the last several days here. Family of four with kids 12yo and 10yo. Pools are great, activities at the one pool were engaging for all ages. Drinks and snacks easily accessible. Buffets we’re good but standard variety. Snack bar wasn’t great pizza, fries, burgers. Could do with some different options there. Room was nice and clean. We hung the do not disturb sign on our door each day but it was disregarded by the housekeeping. They still came in and made beds even though we put the sign out for them not to. Balcony is good for drying pool clothes and towels. Wish they communicated the activities for the evening better. If you want quiet after 9pm then don’t bother. There was loud music played in the evenings until midnight almost as well as fireworks. So if you have small children who are trying to sleep this could be an issue. Staff was friendly and helpful. Excursion desk was helpful in booking a boat tour and it was fun! Recommend if you want somewhere to stay that’s convenient. Beach is a hike down to and worse coming back up but a beautiful place to see.
10
Eva
20 Feb 2024
·
Stayed 4 nights
We spent few days in February. The weather was amazing the hotel is faboulus. Only down point is that should have a bit more vegetarian option in restaurant.
We spent few days in February. The weather was amazing the hotel is faboulus. Only down point is that should have a bit more vegetarian option in restaurant.
10
David
22 Apr 2025
·
Stayed 7 nights
We visited this property from the USA for a family vacation (family of five with three kids under 12). The hotel was clean and the staff was friendly and accommodating. The food was what you would expect from a large resort. Plenty of options: some of it good, some of it not so good. The hotel has two large pools and plenty of activities for adults and kids. The views from the hotel (ocean and cliffs) are spectacular. Offsite activities on the island are very good. I would recommend taking at least one or two excursions. We did a boat tour, water park trip, and star gazing excursion, all of which were excellent. The stargazing tour, in particular, I would highly recommend. We rented a car for the trip, which I would not recommend. Shuttles and taxis are a better way to go. One minor downside is that this hotel is not beachside. The beach is walking distance, but the walk is down a very steep hill. The beach, however, is gorgeous and worth the walk. All in all, I would definitely recommend this resort to a family from the USA. The resort is akin to what you would find in Mexico, the Dominican Republic, Jamaica, Aruba, etc., but the surrounding area is much more accessible and fun to explore.
We visited this property from the USA for a family vacation (family of five with three kids under 12). The hotel was clean and the staff was friendly and accommodating. The food was what you would expect from a large resort. Plenty of options: some of it good, some of it not so good. The hotel has two large pools and plenty of activities for adults and kids. The views from the hotel (ocean and cliffs) are spectacular. Offsite activities on the island are very good. I would recommend taking at least one or two excursions. We did a boat tour, water park trip, and star gazing excursion, all of which were excellent. The stargazing tour, in particular, I would highly recommend. We rented a car for the trip, which I would not recommend. Shuttles and taxis are a better way to go. One minor downside is that this hotel is not beachside. The beach is walking distance, but the walk is down a very steep hill. The beach, however, is gorgeous and worth the walk. All in all, I would definitely recommend this resort to a family from the USA. The resort is akin to what you would find in Mexico, the Dominican Republic, Jamaica, Aruba, etc., but the surrounding area is much more accessible and fun to explore.
8
Clemens
28 Oct 2024
·
Stayed 9 nights
Overall good hotel but not great. Very crowded especially during meal times and at the pool. The hotel offers a lot for guests especially kids like the playground and the escalating garden. The food was good but not great as well.
Overall good hotel but not great. Very crowded especially during meal times and at the pool. The hotel offers a lot for guests especially kids like the playground and the escalating garden. The food was good but not great as well.
10
severine
26 Apr 2024
·
Stayed 7 nights
Séjour très agréable dans ce très bel hôtel. Les points + : chambre très spacieuse et très jolie. Grande terrasse, buffet : nourriture variée et bonne, peut-être moins de choix sur les viandes mais ça ne m'a pas dérangée, le gros point + c'est vraiment les piscines et surtout la place sur les transats (quel bonheur de ne pas avoir à laisser sa serviette ds 8h !!!). Malgré beaucoup de monde et d'enfants, il y a de la place et on peut se trouver des places au calme. Pour ceux qui ont des enfants, il y a vraiment du choix pour eux. Eau de la piscine chaude. Autour de l'hôtel il y a de quoi marcher mais attention ça grimpe ;). Et la vue sur l'ocean depuis les bars/restaurants est vraiment magnifique. Personnel très agréable. Petits points négatifs : ménage des chambres rapide... et certains clients pas trop respectueux des autres au niveau du bruit : enfant qui crie (je précise que j'ai un enfant donc je sais ce que c'est...) et personnes qui parlent fort aux alentours des chambres. Des petites affichettes rappelant quelques règles pourraient être une solution.. mais globalement une très bonne expérience et je recommande cet hôtel
Séjour très agréable dans ce très bel hôtel. Les points + : chambre très spacieuse et très jolie. Grande terrasse, buffet : nourriture variée et bonne, peut-être moins de choix sur les viandes mais ça ne m'a pas dérangée, le gros point + c'est vraiment les piscines et surtout la place sur les transats (quel bonheur de ne pas avoir à laisser sa serviette ds 8h !!!). Malgré beaucoup de monde et d'enfants, il y a de la place et on peut se trouver des places au calme. Pour ceux qui ont des enfants, il y a vraiment du choix pour eux. Eau de la piscine chaude. Autour de l'hôtel il y a de quoi marcher mais attention ça grimpe ;). Et la vue sur l'ocean depuis les bars/restaurants est vraiment magnifique. Personnel très agréable. Petits points négatifs : ménage des chambres rapide... et certains clients pas trop respectueux des autres au niveau du bruit : enfant qui crie (je précise que j'ai un enfant donc je sais ce que c'est...) et personnes qui parlent fort aux alentours des chambres. Des petites affichettes rappelant quelques règles pourraient être une solution.. mais globalement une très bonne expérience et je recommande cet hôtel
10
Joe
26 Aug 2025
·
Stayed 4 nights
Very nice hotel;. We stayed all-inclusive. Food delicious; pools lovely and super entertainment. Decent value given the high quality. All thoroughly enjoyed ourselves.
Very nice hotel;. We stayed all-inclusive. Food delicious; pools lovely and super entertainment. Decent value given the high quality. All thoroughly enjoyed ourselves.
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AI-generated summary based on recent guest reviews
10
Eleonora
25 Mar 2026
·
Stayed 4 nights
Overall we had a great stay. Initially we weren't very happy with the room but the staff was super helpful and friendly, especially Rita who checked us in. The property is clean, food at the buffet is varied and tasty, lots of healthy options. The Spa is wonderful. It is 21€ per day, but when the weather is bad it totally worth it. Entertainment for adults was nice, different musician every night. But it would have been nice to have it on for a bit longer than 10:30pm. Overall it was good though. What surprised me is that 2 of the 3 restaurants weren't included, and this isn't clear when booking. The bar is also not included, not even coffees... again this is misleading when booking. However, Rita kindly gave us a voucher for one of the a la carte restaurant, which was lovely.
Overall we had a great stay. Initially we weren't very happy with the room but the staff was super helpful and friendly, especially Rita who checked us in. The property is clean, food at the buffet is varied and tasty, lots of healthy options. The Spa is wonderful. It is 21€ per day, but when the weather is bad it totally worth it. Entertainment for adults was nice, different musician every night. But it would have been nice to have it on for a bit longer than 10:30pm. Overall it was good though. What surprised me is that 2 of the 3 restaurants weren't included, and this isn't clear when booking. The bar is also not included, not even coffees... again this is misleading when booking. However, Rita kindly gave us a voucher for one of the a la carte restaurant, which was lovely.
10
Natascha
3 Mar 2026
·
Stayed 9 nights
We loved staying here! Food and everything was just perfect especially traveling with a toddler 💙
We loved staying here! Food and everything was just perfect especially traveling with a toddler 💙
8
Kerry
25 Jan 2026
·
Stayed 7 nights
Friendly staff,
Friendly staff,
10
Dan
28 Dec 2025
·
Stayed 4 nights
Amazing hotel super clean rooms, very helpful staff, great pools, lovely food and drink. Lots of kids activities included like high ropes and trampolines. Can't fault it
Amazing hotel super clean rooms, very helpful staff, great pools, lovely food and drink. Lots of kids activities included like high ropes and trampolines. Can't fault it
10
Li
23 Dec 2025
·
Stayed 6 nights
Food quality and staff helpfulness
Food quality and staff helpfulness
FAQs about Landmar Costa los Gigantes Family Resort
Is parking available at the property?
Uncovered self-parking is available on-site for a fee of EUR 8.00 per day. Guests must contact the property in advance to reserve parking.
What are the check-in and check-out times?
Check-in is from 15:00 to 23:30, and check-out is at 12:00. Late check-out is available for a fee, subject to availability.
What is the hotel's location in relation to nearby attractions?
The property is located in Santiago del Teide, a 4-minute drive from Los Gigantes Marina and 5 minutes from Arena Beach. It is 1.5 miles from Los Gigantes Beach and 6.8 miles from Abama Golf Course.
Does the hotel have a swimming pool?
The property features 6 outdoor swimming pools, including a children's pool and an outdoor heated pool. The pools are operational year-round.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Puerto de Santiago trip?
When is the best time to visit Landmar Costa los Gigantes Family Resort in Puerto de Santiago for fewer crowds?
Visit Landmar Costa los Gigantes Family Resort in Puerto de Santiago in March for the smallest crowds; demand is lowest then. You can expect the busiest month to be August, when visitor levels peak.
Which month offers the lowest room rates at Landmar Costa los Gigantes Family Resort in Puerto de Santiago?
October is the cheapest month to stay at Landmar Costa los Gigantes Family Resort in Puerto de Santiago, averaging US$244 a night; December is the priciest at US$1,006. The quietest month differs from the cheapest: March is the least busy time to visit.
What nearby attractions and travel styles suit Landmar Costa los Gigantes Family Resort in Puerto de Santiago?
Set in the Canary Islands, Landmar Costa los Gigantes Family Resort in Puerto de Santiago is close to Tenerife Beaches, Los Gigantes Marina and Playa de Punta Blanca, making it ideal for families and couples. The hotel also suits beach-focused stays and outdoor activities such as wildlife watching and watersports.
How do Landmar Costa los Gigantes Family Resort's rates compare with other hotels nearby?
Landmar Costa los Gigantes Family Resort in Puerto de Santiago is cheaper than 1 of 13 comparable hotels nearby, with a typical median of US$303 a night versus about US$173 for peers.
Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-21: 246.7825242527008USD
- 2026-09-22: 251.94499656257628USD
- 2026-09-23: 243.6869736164093USD
- 2026-09-24: 246.7825242527008USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 208.57546030998228USD
- 2026-09-28: 211.675597725296USD
- 2026-09-29: 204.44821702270505USD
- 2026-09-30: 205.48337601814268USD
- 2026-10-01: 226.70729540023802USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 247.41110555343627USD
- 2026-10-05: 251.77113662948608USD
- 2026-10-06: 246.32797795295713USD
- 2026-10-07: 256.13115019874573USD
- 2026-10-08: 253.96027320518493USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: 239.78563794937133USD
- 2026-10-13: 238.52873794975278USD
- 2026-10-14: 239.55621146430968USD
- 2026-10-15: 248.85368256950377USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: NO DATA
- 2026-10-19: 330.42536335678096USD
- 2026-10-20: 326.2965269515991USD
- 2026-10-21: 268.46587432899474USD
- 2026-10-22: 358.30461156616207USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 254.01746788864133USD
- 2026-11-02: 251.9499859977722USD
- 2026-11-03: 254.01774799728392USD
- 2026-11-04: 252.98299165802USD
- 2026-11-05: 264.34218492012025USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 247.82202493209837USD
- 2026-11-09: 245.75270482826232USD
- 2026-11-10: 232.33297987098692USD
- 2026-11-11: 244.724426001358USD
- 2026-11-12: 230.26224171714782USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 221.9992818561554USD
- 2026-11-16: 219.93854007949827USD
- 2026-11-17: 215.80707765579223USD
- 2026-11-18: 224.0700200099945USD
- 2026-11-19: 219.93854007949827USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking and high chair
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Uncovered self parking fee: EUR 8.00 per day
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Activities
Swimming pool
Tennis courts
Garden
Beach (nearby)
Billiards
Golf (miniature)
Playground
Child pool
Pool outdoor
Outdoor heated pool
Live music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Water Park
Parking
Parking
Airport shuttle
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
Services
Tour desk
Babysitting/Child services
Housekeeping
Currency exchange
Safe-deposit box
ATM/Cash machine
Bicycle rental
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
General
Restaurant
Non-smoking rooms
Sauna
Hot tub/Jacuzzi
Massage
Spa & wellness centre
Kids club
Vending machines
Family room
Beach Sun Loungers
Snack Bar/Deli