Phoenix Inn

Accommodation Tax for stays in Tokyo is payable directly at the property. The Tokyo Accommodation Tax rates will be revised from April 1, 2027. The actual amount will be collected at check-in.

CheckIn Restrictions
Late check-out fee: JPY 2000 (subject to availability);

Age Requirements
Minimum age to check in is 18 years old

Pets
Pets not allowed;

Front Desk Services
The front desk is open daily from 9:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No cribs (infant beds) available

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.