Sturgis Lodge & Suites, Travelodge by Wyndham

We got what we paid for with a cheaper hotel. The carpet and couch were torn up in our room, beds were uncomfortable/really springy. Bathtub was dirty and towels all seemed very old. Sheets and bedding were clean and smelt fresh. Pool and hot tub were nice. Limited options on the breakfast but it was good. All of the staff was very nice.

The pool was gross and the hot tub is down

The pool was a great size and hot tub was wonderful after a long day of traveling.

Card key did not work. After several tries by us and management they finally put us in another room with no card key. The room had no cups for water and no shower soap, shampoo. Electrical outlets didn't work too well. Parking was good. Bed was good.

Staff wasn’t very professional, air conditioner was very loud, sounded like a 2-stroke engine, pool was dirty, sheets were stained, walls are paper thin, can hear the conversations on the neighbouring room clearly. Got the room to try and save some money on a road trip. Spend a bit more money and get a better place.

Immediately noticed the pool was closed, hot tub had water but was filthy. Our room heater/ac did not work along with phone, and charge ports/outlet. After talking to lady at the front desk we got a "We will see what we can do", and never heard back. From the understanding is that they are now under new management and it has the potential to be a great place just not at this moment.

Disappointed in our stay. The AC in the hotel was not working. There were French fries in the hot tub. Wouldn’t stay again.

property is easy to find but is in rough shape. Pool and Hot tube was closed and drained. attached biulding looks like its unsafe in multiple ways. rooms at first glance but once your in them you see issues. we had dead bugs in the window. the curtain was pulled off. the bath tube had a sticker like backing on the corner of the tub floor. there was food or somthing on the side of the bed skirt. the coffee brewer was covered in scale in the water intake. dirty towel was in with the clean towels. hair tangled in the blow dryer. one thing ill give them is the bed was soft and comfortable. probably will not stay there again.

Pool was drained. Only cereal fir a breakfast. Hot tub had stuff floating in it. The trim on the wall was falling off. Horrible stay

The hotel is being remodeled, the pool was closed, hot tub was open though. The hotel was clean, the water pressure was amazing, the beds where like sleeping on a brick. We didn't even stay the last night and decided to go home to our own bed. It was that bad, neither one of us could do it.

The room smelled like stale cigarettes. The hot water didn’t work when you turned on the shower. The sink was clogged and the stains are the sheets were nasty. Bed was not comfortable. I guess you get what you pay for.

The room was filthy. There was feces in the toilet, a used dirty towel hung in the bathroom, dirty counters, and I didn’t feel comfortable showering in the dirty shower after a really long day of traveling. My family and I were really itchy on the beds, too. There had been break ins that made me nervous at this place being with my children. I didn’t alert the staff (he really was nice), we just left and tirelessly drove on and got a room somewhere else.

Had several problems! The worst part was the floor. It looked ok, but I hardly walked much in the room (except to the bathroom 3 times) and the bottoms of my feet were black. I took a picture, and also of the disgusting wash rag I used in the morning to clean my feet. I showed the front desk manager

Room stinks. Toilet dirty. Used face cloth left in shower. Lamps rusty. Tv didn’t work

The room was filthy, cobwebs on broken curtains, smelled like mold, broken light fixtures, refrigerator iced over, dirty carpet, broken air conditioning. Pool was cloudy.

I recently traveled through here twice. The building benefits from its older construction in that the walls and floors have concrete, making the rooms much quieter. However, the plumbing and conduits present constant noises. Many of the rooms are connected, making the neighboring occupants intrusive. Most upsetting is the terrible cleanliness of the towels and bedding. Several towels were discolored at best, with the most dicusting being stained and flat out soiled by feces. The bedding on the second trip was blood stained. The indoor pool and whirlpool are good for children. But the disgusting issues with towels and bedding demand immediate inspection by parents.

Broke down, dirty, looks like it got hit by a tornado. Bugs.

This place is a dump. I didn't expect a 5 star stay in Sturgis but this place is awful. Room was dirty, no remote for TV, chair that looked like it was garbage picked, bathroom was dirty, carpeting was nasty. The list goes on and on.

Very dirty. Stayed five days and never cleaned the room once.

Pee not flushed in room when arriving, hair all over tub, front door to room sticks really bad, surfaces sticky with rings from drinks from prior guest

Here are the good and the bad for this hotel: Good: 1. The location of the hotel is nice, it is right in the center of all the major attractions in the area. 2. The pool is a nice size and a good temperature for an indoor pool. 3. There is a microwave and a refrigerator in the room (also part of the bad). Bad: 1. The hotel is dirty, the carpet in the rooms looks 20+ years old and looks like a carpet cleaner has not been used in 5 years. 2. They are short handed on staff. They have specific towels for the pool area, but since there was only the front desk person they ran out of towels and there wasn't any other employees to wash and dry the towels. 3. We stayed for 5 days. At no time during our stay did staff come to check on the room (replace towels, replace the toilet paper, empty trash). 4. The bathroom door would not close unless it was forced really hard. It also is extremely small. Just enough room for a tub and a toilet. 5. There is water stains on the ceiling of the room and out in the pool area. 6. The mini-fridge has no freezer. 7. The room did not have an ice bucket to use with the ice machine. 8. The TV in the room, after 5 minutes or so, the sound and the picture don't match up. 9. The lamps are old and the outlets and the base have been used so much that they don't actually work when something is plugged into them.

For starters the hotel refuses to hire enough staff. My first room didn't have a working toilet. My second room had several outlets that did not work. I would not recommend staying here

Ok property. Rooms are clean but look like old interior furnishings. Reminds me of an 80s motel 6. AC did not work.

Old worn down, AC was an in room unit taped to the window. Next to freeway and train tracks. Walkable to downtown.

People were super friendly, but the rooms were dark, pillows very lumpy, bed coverings thin. Sturgis has super nice folks - but it appears a lot of the businesses just close up after the motorcycle gathering in August, leaving somewhat of a deserted feel. Sturgis deserves better.

Rooms were clean. However, the bathroom was very small and hard to maneuver in. Also, I was in a poolside room. That was okay, but the noise level was so bad I couldn't sleep. I don't know where the noise came from, it sounded like a very loud air conditioner, but I didn't have it on. It was like a loud motor or something. I got no sleep.

Very few things were good about this stay. First thing was that they booked me in a room that was already occupied. The bed was a wreck: fitted sheet didn't really fit, the king mattress overhands then base, it was very hard, and the covers were stacked as 1 top sheet, 1 "blanket" like you'd get at a hospital, and then another top sheet? The towels were like sandpaper. The tub/shower didn't drain very fast so you stand in a couple inches of water while showering. The faucet handles were like that you'd find in an older home on a claw foot tub with large open holes around them in the shower surround. If you didn't hold the handle of the toilet down, it wouldn't flush. I will say that the shower did have excellent pressure and they don't use soft water (I prefer this). The sink was fun; every time you'd turn it on, it would sputter like the line had been empty and splash water all over. One night 4 and 5 the A/C was set to 67, but the room never got below 74. Night 2 I had to have the room key reprogrammed to allow entry into the building, night 3 I couldn't get in the building or my room. They said the readers were "tricky"... No, they are garbage! The lobby and check-in desk area area nicely updated, but the rest of the place I got to see needs SERIOUS help. I sure hope they use some of their overpriced Sturgis Rally profits on some MUCH NEEDED renovations. The place is a disaster. I would NOT recommend this hotel to anyone.

Pros: The pool and hot tub were great and the staff were so nice and the breakfast offered was awesome. Cons: The bathroom was absolutely minuscule! My husband and I are plus sized and could barely sit on the toilet, which was squashed between the wall and tub. Plus the tub couldn’t drain fast enough for the shower, so the water was half filling the tub after a shower. The walls were very thin, so we heard the door slam right outside our door all night. The retaining walls around the parking lot were falling down and allowing the landscaping to slide.

Inside room worn carpet, old couch with some odor, fan in restroom quit working, etc. Good sized room, though.

The AC didn't work. The filter looked like a blanket on the AC and the blower motor wouldn't push air. The TV remote didn't work. Our Keycards constantly gave us trouble. To top it off the coax cable for the TV was broken.

I booked a two night stay. I got to my room around 1:30am 2nd night and room keys did not work. There was no one around and sign on door said will be back 7am. I called and no answer. I had to sleep in my car while my belongings were in the room. After 7am i stated my situation politely and I got negative comments with no concern of my situation. Needless to say she still charged me for my 1st night and it wasnt her problem. She checked me out and im like, "Are you going to let me in my room to get my stuff?" She threw a fit and called maintance. When he showed up, she didnt realize i was still in the lobby and complained that some guy is throwing a fit and needs to get in his room. I couldn't have been more calm. Never raising my voice or cussing. And to think she still had the nerve to charge me. Ive have never seen more poor consumer service in my life.

The assistant manager very very rude abd moody. We were staying another day and because i thought i was already charged for the 4 nights with expedia she got irrate and cecked me out and said goodbye u arent staying another night. Very unfriendly. There are no phones in the room or no fire detectors. Unsafe conditions. Not happy with the way we got treated.

Room a/c unit did not work properly and they wanted to move me around the building on the middle of night. Slept in my truck instead. Staff was unprofessional and appeared to not have a clue on what to do. Lady in front of me was given key to room and returned shortly after finding someone else in that room Coming back from motorcycle ride to Alaska and by far worst experience of the trip.

There is no staff at night! They leave the property til morning without warning. Our key stopped working and we got locked out of our rooms. We went to the front desk and found a sign informing us no one would be back til 7am. There is no number to call, we eventually had to call non emergency police who helped us track down the owner to get us back into our rooms. We also had people in the room near us start a very loud party at 2am, blasting music and shouting and jumping in the pool. Since all the staff leaves there was no one to kick them out. Good luck if you need a towel or extra blanket or toilet paper between the hours of 10pm-7am. They also do not have a breakfast although it is listed online and even have a sign up when you check and and in your room, but when we got up to get breakfast we were informed they weren’t doing it today, even though that was one of the reasons we chose this hotel. The hotel itself is actually pretty neat. The pool is fun and the layout is unique. The staff were all so nice when they were there, but I’ve never heard of a hotel that isn’t staffed at night, or at least leave a number for emergencies.

Room was decent, but front desk staff was intoxicated and lady charged me 3 times for a room i already paid for and when asked for the manager was told she was unavailable until after Monday. Left my info multiple times and kept witnessing the front desk man throw my msgs away.

The property was easy to get to, the Staff were all absolutely amazing. My family and I stayed there for 6 days, when we checked in the first night our shower leaked out all over the floor while it was running, they upgraded us to a suite at no extra charge the next day when we told them about it. The breakfast was always hot and ready when we went to eat. We would recommend this hotel to all of our friends and family.

It is an older hotel but the pool was great! My grandkids loved it! We came in on a Friday, left on Sunday and the GM Sara was there the entire time! She was very helpful and kudos to her for putting in so many hours and doing it with a smile!

The front desk was very friendly. Breakfast was good! Got a great nights sleep.

The lady that worked there SARA, was a tremendous asset to the experience and wonderful person. Full of stories, fun facts, etc She’s smart, fun, gets everything. Such a personality. That’s important. Full of knowledge, history, very helpful. Thanks to her we had a much better time there. Kudos

This property is ridiculous, they charge you a certain amount over Expedia then when you don’t show up at a certain time and they’re busy they just cancel your Expedia reservation if it was “pay at property” so they make you rebook through them and charge you $150 more per room per night. If you’re not there before 8-9 pm during an event weekend they just decide to cancel your rooms, they don’t call you to make sure you’re coming they just cancel them and if/when you do show up they make you rebook through their overly high rates and won’t match or even get close to the rate you originally booked the rooms at.

Right next to highway and easy access

Nice place, comfortable room, a little bit. Noisy near hospital and Police station sirens. But nothing I couldn't live with. I would stay there again.

Right off I-90. Spacious unit with a separate living room and kitchenette with refrigerator and microwave oven. Our room was close to the highway, but well insulated. Bathroom was a bit outdated, but functional except for a tricky shower lever. Breakfast was good. Nice pool and sauna. Friendly staff. Overall a good place.

Old worn down, AC was an in room unit taped to the window. Next to freeway and train tracks. Walkable to downtown.

We arrived on a unexpected bad stormy day with hails near the end of May. Cold and snowy. Room was okay and staff was friendly. Close to major highways and was a nice stopover place.

1.2 miles from down town. Convenient for the night

Good location

Its in the best spot for sure

The property is located right off the highway so it is easy to get to. But then it is louder due to that. The pool area is nice but pool is on the colder side even our 4yr old was shivering and he was jumping in and moving around like crazy so he shouldn't of been too cold. The room was clean and the front desk attendee was very nice and helpful.

Right off the interstate and close to downtown

Very good breakfast. Friendly staff.

No hot water, dirty towels left in room, stained linen, noisey heater, key cards not work, no breakfast available as advertised, , no hot tub as. Would never stay again. advertised, outside area dirty

Property is dirty outside kind of rundown inside. Advertised free break fast but it was closed

The room was in good condition, the building is being remodeled so there was some old furniture piled up in the pool area, no breakfast available as advertised, towel shortage in pool area.

Nice lady (Judy) made eggs/sausage to order every morning in addition to typical breakfast items. Currently updating bathrooms and next year replacing the carpet which is MUCH needed. Pool/hot tub area nice (except carpet on stairs was VERY dirty). Only warning when reserving a room: ask where the room is. For ours we had to enter the pool area on the side, go up a flight of stairs then back outside halfway down an outdoor balcony walkway. For breakfast, had to go back outside then back into the pool area (breakfast area was off the pool area). For towels which they were constantly out of, you had to go outside, walk around the hotel back into the lobby for towels then of course back outside, around the hotel and back into the pool area then to get back to our room up the stairs, back outside and halfway down the balcony walkway. In SD in winter and when wet and not knowing the layout-IT WAS COLD!!!

Pleasantly surprised with breakfast, including made to order sausage and eggs! Judy, our waitress/cook all in one was so friendly and efficient! Thank you!

The directions to our room were difficult. The room was not in the best shape. Breakfast was horrible. They ran out of coffee at 8:15 am and were not willing to make any more.

No soap, noisy, remotes didn’t work, 1 tv didn’t work, no breakfast on weekend, hot tub was very hat. Never will stay again.

I enjoyed the free breakfast. There was more than enough to choose from. I'm a light breakfast eater. The coffee was good too.

The room had a funky smell and the a/c didn't cool down the room, the tub looked like it was installed by a 10 year old with all the caulking smeared around it. The lady serving breakfast was amazing, she was very nice to us and made us some eggs as we walked in.