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Hôtel de l'ITHQ

From

US$ 183

/noite

Hôtel de l'ITHQ - Image 1

Hôtel de l'ITHQ - Quarto

Hôtel de l'ITHQ - Quarto

Hôtel de l'ITHQ - Receção

Hôtel de l'ITHQ - Restaurante

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From

US$ 183

/noite

Sobre este alojamento

Algumas das comodidades e serviços em destaque incluem Wi-fi grátis, serviços de concierge e serviços para casamentos. Entre as facilidades adicionais contam-se um salão de banquetes, informações sobre passeios de bicicleta e estacionamento...

Comodidades

Algumas das comodidades e serviços em destaque incluem Wi-fi grátis, serviços de concierge e serviços para casamentos. Entre as facilidades adicionais contam-se um salão de banquetes, informações sobre passeios de bicicleta e estacionamento para bicicletas.

Comodidades para negócios

As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Entre os espaços para eventos este hotel contam-se um centro de conferências e salas de reuniões. Há estacionamento no local.

Restaurante

Delicie-se com a oferta gastronómica da região no Restaurant de l'ITHQ, um restaurante requintado que inclui também um bar/lounge. Se preferir uma refeição mais ligeira, encontrará ainda uma cafetaria. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido durante a semana entre as 7:00 e as 9:00 e aos fins de semana entre as 7:30 e as 10:00.

Quartos

Sinta-se em casa num dos 42 quartos com decoração personalizada, com um frigorífico e um televisor de ecrã plano. As camas têm colchões pillowtop, edredões de penas e roupa de alta qualidade. As unidades contam com uma varanda. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho têm uma banheira ou um polibã com um chuveiro fixo e artigos de higiene grátis.

Localização

Em Montreal (Plateau Mont Royal), Hotel de l'ITHQ ficará a 15 minutos a pé de Sainte-Catherine Street e de Place des Arts. Este hotel está a 1,5 km (0,9 mi) de Universidade McGill e a 1,9 km (1,2 mi) de Palais des Congrès de Montréal.

O que há nas proximidades

Saint Denis Street(0.1 milhas)
Saint Louis Square(0.1 milhas)
Sherbrooke Street(0.1 milhas)
Rue Prince-Arthur Street(0.1 milhas)
Théatre St. Denis(0.4 milhas)
Saint Laurent Boulevard(0.4 milhas)
Lafontaine Park(0.4 milhas)
CHUM(0.4 milhas)
Universidade do Quebec em Montreal(0.4 milhas)
Sainte-Catherine Street(0.5 milhas)
Place des Arts(0.7 milhas)
Stereo Nightclub(0.7 milhas)
Cidade Subterrânea(0.7 milhas)
M Telus(0.7 milhas)
Jeanne-Mance Park(0.7 milhas)
Aeroporto Metropolitano de Montreal (YHU)(9.3 milhas)
Trudeau International Airport (YUL)(12.4 milhas)

Estacionamento
Restaurante
Quartos de não fumadores
Centro de negócios
Balcão de turismo
Limpeza a seco

Localização

3535 St. Denis, Bairro Latino, Montreal, Canadá

Saint Denis Street (0.1 milhas)

Saint Louis Square (0.1 milhas)

Sherbrooke Street (0.1 milhas)

Rue Prince-Arthur Street (0.1 milhas)

Théatre St. Denis (0.4 milhas)

Saint Laurent Boulevard (0.4 milhas)

Mais informações sobre a localização

Opções de quartos

6

Prestige

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

269 ft²

Varanda

Ar condicionado

Wi-Fi (gratuito)

Frigorífico

7

Universelle

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

236 ft²

Varanda

Ar condicionado

Wi-Fi (gratuito)

Frigorífico

10

Suite Exécutive

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Dormidas 4

730 ft²

Varanda

Área de refeições separada

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

7

Classique

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 4

269 ft²

Varanda

Ar condicionado

Wi-Fi (gratuito)

Camas dobráveis ou camas extra (gratuitas)

10

Suite Junior

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Dormidas 4

534 ft²

Varanda

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes sobre Hôtel de l'ITHQ

9.3

Soberbo

Com base em 941 avaliações verificadas

Quem se hospeda aqui?

Negócios

16%

Casal

47%

Família

22%

Grupos

8%

Individual

6%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Em diversas avaliações, o Hôtel de l'ITHQ destaca-se pela impecabilidade dos quartos, pelo atendimento amigável dos estudantes que o gerenciam e pela localização conveniente e acessível a pé, próxima ao metrô, com varandas, vista para a cidade e um café da manhã incluso que muitos descrevem como excelente.

Instalações

Limpeza

Quartos

Serviço

Localização

Acessível a pé

Restaurante

Isto foi útil?

O que pensam os hóspedes

Em diversas avaliações, o Hôtel de l'ITHQ destaca-se pela impecabilidade dos quartos, pelo atendimento amigável dos estudantes que o gerenciam e pela localização conveniente e acessível a pé, próxima ao metrô, com varandas, vista para a cidade e um café da manhã incluso que muitos descrevem como excelente.

Os quartos são modernos e geralmente espaçosos, com camas confortáveis e toques práticos como máquinas de Nespresso e chuveiros grandes. A maioria elogia o café da manhã e o restaurante no local, embora alguns tenham achado o buffet medíocre ou repetitivo, ou tenham tido dificuldades para conseguir uma mesa. O atendimento é amplamente considerado acolhedor e prestativo por parte dos estudantes de hotelaria, mas há relatos isolados de check-in lento, falta de funcionários, aplicação rigorosa de políticas ou ruído ocasional. No geral, espere uma estadia em um hotel-escola bem localizado, com quartos atenciosos e um bom custo-benefício.

Instalações

Limpeza

Quartos

Serviço

Localização

Acessível a pé

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Estacionamento subterrâneo está disponível e é conveniente, embora alguns hóspedes tenham relatado procedimentos de garagem e pagamento confusos. Não há academia ou piscina, e alguns hóspedes sentiram falta dessas comodidades.

Avaliações dos hóspedes relacionadas

10

Kelly Anne

12 de jul. de 2025

·

A estadia foi de 3 noites

We found the staff (especially Gabriel-she was soooo friendly and helped plan out our days and told us about the fireworks, James at breakfast- he knew we loved your pear juice, Angel our waitress at dinner was delightful, energetic and so attentive and informed about wines as was the patient and wonderful bartender, Veronica (sorry if I misspelled her name), the young/tall waiter who serves with his hand behind his back was so sweet and professional, Alexander was informative at check-in.” Room 803 had a great view and the room was modern. The breakfast was plentiful and the dinner were out-of-this-world. We missed not having a pool or exercise room.

We found the staff (especially Gabriel-she was soooo friendly and helped plan out our days and told us about the fireworks, James at breakfast- he knew we loved your pear juice, Angel our waitress at dinner was delightful, energetic and so attentive and informed about wines as was the patient and wonderful bartender, Veronica (sorry if I misspelled her name), the young/tall waiter who serves with his hand behind his back was so sweet and professional, Alexander was informative at check-in.” Room 803 had a great view and the room was modern. The breakfast was plentiful and the dinner were out-of-this-world. We missed not having a pool or exercise room.

6

David

29 de set. de 2025

·

A estadia foi de 2 noites

Parking confusion. Functioning and tarification of the parking garage turned out to be unclear. We received a ticket at the desk which was supposedly allowed us to park. We couldn't get the machine to read the ticket. So we used a credit card. Then, when leaving, we had trouble using the card. Couldn't get the gate to open. We almost got charged by the hotel and the garage operator. In fairness, it turns out that the garage is operated by the city, not the ITHQ. Stressful.

Parking confusion. Functioning and tarification of the parking garage turned out to be unclear. We received a ticket at the desk which was supposedly allowed us to park. We couldn't get the machine to read the ticket. So we used a credit card. Then, when leaving, we had trouble using the card. Couldn't get the gate to open. We almost got charged by the hotel and the garage operator. In fairness, it turns out that the garage is operated by the city, not the ITHQ. Stressful.

10

Adam

30 de dez. de 2023

·

A estadia foi de 1 noite

Quite possibly the best hotel I've ever been to. From the beautiful lobby to the exceptional service to the modern room to the excellent restaurant breakfast, Hotel I'ITHQ provided a wonderful experience for our stay in Montreal. We were in town to see an Alanna Sterling - Mermaid Unicorn concert a short drive away. The hotel's parking garage added an excellent convenience. I would highly recommend it and we will definitely stay here again when we return to Montreal.

Quite possibly the best hotel I've ever been to. From the beautiful lobby to the exceptional service to the modern room to the excellent restaurant breakfast, Hotel I'ITHQ provided a wonderful experience for our stay in Montreal. We were in town to see an Alanna Sterling - Mermaid Unicorn concert a short drive away. The hotel's parking garage added an excellent convenience. I would highly recommend it and we will definitely stay here again when we return to Montreal.

8

Bradley

9 de nov. de 2023

·

A estadia foi de 3 noites

The room is beautifully designed. Shower has a rainfall shower head. No tub. There was an umbrella in the closet which I used during my stay. Balcony to get some fresh air and look around, or have coffee out there if the weather is warm. Little Nespresso coffee maker. Hot breakfast is very good. Indoor underground parking was very easy to use. Would recommend.

The room is beautifully designed. Shower has a rainfall shower head. No tub. There was an umbrella in the closet which I used during my stay. Balcony to get some fresh air and look around, or have coffee out there if the weather is warm. Little Nespresso coffee maker. Hot breakfast is very good. Indoor underground parking was very easy to use. Would recommend.

10

Andrew

16 de ago. de 2024

·

A estadia foi de 1 noite

As an American, the property was very accommodating for our lacking French. The hotel is a 1 minute walk from the metro, the parking garage under the building is $20/Can ($15 USD) daily. The free breakfast buffet is very good. Hotel is clean and recently renovated, in 2023 according to staff. Would absolutely stay here again for convenience and comfort.

As an American, the property was very accommodating for our lacking French. The hotel is a 1 minute walk from the metro, the parking garage under the building is $20/Can ($15 USD) daily. The free breakfast buffet is very good. Hotel is clean and recently renovated, in 2023 according to staff. Would absolutely stay here again for convenience and comfort.

10

karn

19 de fev. de 2024

·

A estadia foi de 1 noite

Stayed one night. Staff was very friendly and helpful. Underground parking is convenient. Bathroom shower etc was upscale. Rooms were clean. No carpet but ground wasn’t cold, so was ok.

Stayed one night. Staff was very friendly and helpful. Underground parking is convenient. Bathroom shower etc was upscale. Rooms were clean. No carpet but ground wasn’t cold, so was ok.

10

Emily

25 de mar. de 2025

·

A estadia foi de 2 noites

Lovely hotel with access to parking & metro. Would book again.

Lovely hotel with access to parking & metro. Would book again.

8

Emil

14 de ago. de 2024

·

A estadia foi de 2 noites

Clean rooms, spacious. Parking. Great location.

Clean rooms, spacious. Parking. Great location.

10

Donna

19 de abr. de 2025

·

good view, in walkable distance of everything, good underground parking (clean and heated), easily get to hotel from underground, unique style of rooms, breakfast was delicious and staff were super friendly

good view, in walkable distance of everything, good underground parking (clean and heated), easily get to hotel from underground, unique style of rooms, breakfast was delicious and staff were super friendly

10

brenda

11 de set. de 2023

·

A estadia foi de 1 noite

A friend and I spent one night at the hotel I'ITHQ in Montreal. It was a great experience. This hotel is associated with a school of hospitality so everyone working there is a student at the school. There were a couple minor mistakes made, but they were quickly corrected. The second bed in the 2 bed rooms is a Murphy bed which we were a bit concerned about but it had a thick mattress and was very comfortable. Breakfast was very nice with a lot of options. Parking available underground for a reasonable price. The hotel is not in old town if that is your destination. It was very convenient for our visits to the jean talon market, botanical gardens, Mount royal and Fairmount bagels. Hotel looked and smashed clean and updated. They have only around 40 rooms so it fills up quickly. If you want to be in that area, I highly recommend.

A friend and I spent one night at the hotel I'ITHQ in Montreal. It was a great experience. This hotel is associated with a school of hospitality so everyone working there is a student at the school. There were a couple minor mistakes made, but they were quickly corrected. The second bed in the 2 bed rooms is a Murphy bed which we were a bit concerned about but it had a thick mattress and was very comfortable. Breakfast was very nice with a lot of options. Parking available underground for a reasonable price. The hotel is not in old town if that is your destination. It was very convenient for our visits to the jean talon market, botanical gardens, Mount royal and Fairmount bagels. Hotel looked and smashed clean and updated. They have only around 40 rooms so it fills up quickly. If you want to be in that area, I highly recommend.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza é um destaque constante, com muitos hóspedes classificando os quartos como impecáveis e bem conservados. Apenas comentários raros mencionam pequenos problemas com a qualidade da roupa de cama.

Avaliações dos hóspedes relacionadas

10

E

12 de out. de 2024

·

A estadia foi de 2 noites

Was pleasantly surprised. Staff were very friendly and helpful. Easy check in. The room was beautiful and spotless. The decor is very fresh and modern. Will look forward to returning.

Was pleasantly surprised. Staff were very friendly and helpful. Easy check in. The room was beautiful and spotless. The decor is very fresh and modern. Will look forward to returning.

10

Robert

11 de nov. de 2025

·

A estadia foi de 2 noites

The room was clean and comfortable, and everyone was very friendly.

The room was clean and comfortable, and everyone was very friendly.

10

Jasveen

2 de ago. de 2025

·

A estadia foi de 3 noites

Clean and spacious hotel. Breakfast was great. View from hotel is beautiful. Staff is very friendly.

Clean and spacious hotel. Breakfast was great. View from hotel is beautiful. Staff is very friendly.

10

Katariina

15 de nov. de 2025

·

A estadia foi de 1 noite

Super clean and big room, breakfast buffet had everything needed but nothing special or surprising

Super clean and big room, breakfast buffet had everything needed but nothing special or surprising

10

Eric

9 de mar. de 2025

·

A estadia foi de 1 noite

The place is very clean and we had a great service

The place is very clean and we had a great service

10

mary

20 de out. de 2025

·

A estadia foi de 2 noites

Cleanest hotel I’ve ever stayed in. Front desk staff very helpful. A great stay

Cleanest hotel I’ve ever stayed in. Front desk staff very helpful. A great stay

8

Sarah

17 de ago. de 2025

·

A estadia foi de 1 noite

Veryy clean, quiet, we felt safe and breakfast was good

Veryy clean, quiet, we felt safe and breakfast was good

10

Mohamed

31 de mar. de 2025

·

A estadia foi de 1 noite

Excellent hotel, chic (minimalist), propre, bien situé et le petit déjeuner est le meilleur en ville!

Excellent hotel, chic (minimalist), propre, bien situé et le petit déjeuner est le meilleur en ville!

8

Laura

6 de fev. de 2025

·

A estadia foi de 1 noite

Very clean room. I do a bedbug check every time I enter a hotel room. During these checks I usually find dirt, dust, hair, bug molts, etc. I did not find so much as a stray hair in this room. It was completely spotless. The hotel layout was a little confusing though. Overall I'm very impressed and will stay again.

Very clean room. I do a bedbug check every time I enter a hotel room. During these checks I usually find dirt, dust, hair, bug molts, etc. I did not find so much as a stray hair in this room. It was completely spotless. The hotel layout was a little confusing though. Overall I'm very impressed and will stay again.

10

Oumar

17 de jan. de 2026

·

A estadia foi de 4 noites

Good, clean, good service

Good, clean, good service

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são modernos, confortáveis e frequentemente espaçosos, muitos com varandas e vista para a cidade; recursos como máquinas de Nespresso e chuveiros grandes são apreciados. Alguns notam um design austero, sofás/camas de parede menos confortáveis, espaço limitado para quatro pessoas, iluminação fraca no banheiro ou ruído da rua em alguns quartos.

Avaliações dos hóspedes relacionadas

10

Jennifer

21 de ago. de 2024

·

A estadia foi de 4 noites

We stayed in a suite on the 8th floor. It had a separate bedroom and the second bed was a fold out couch. As expected the fold out couch wasn’t very comfortable but the space was amazing. Way more room than we needed. We loved the place!

We stayed in a suite on the 8th floor. It had a separate bedroom and the second bed was a fold out couch. As expected the fold out couch wasn’t very comfortable but the space was amazing. Way more room than we needed. We loved the place!

10

Lara

25 de ago. de 2024

·

A estadia foi de 2 noites

I appreciated the modern decor, large shower, comfortable bed, access to a private balcony with table and chairs, and a view over the city and Mount Royal.

I appreciated the modern decor, large shower, comfortable bed, access to a private balcony with table and chairs, and a view over the city and Mount Royal.

8

James

10 de jul. de 2025

·

A estadia foi de 1 noite

Great location and very friendly staff. Breakfast (included) is excellent. Rooms are minimalist and somewhat austere but comfortable enough. Good value for money overall.

Great location and very friendly staff. Breakfast (included) is excellent. Rooms are minimalist and somewhat austere but comfortable enough. Good value for money overall.

8

Bradley

9 de nov. de 2023

·

A estadia foi de 3 noites

The room is beautifully designed. Shower has a rainfall shower head. No tub. There was an umbrella in the closet which I used during my stay. Balcony to get some fresh air and look around, or have coffee out there if the weather is warm. Little Nespresso coffee maker. Hot breakfast is very good. Indoor underground parking was very easy to use. Would recommend.

The room is beautifully designed. Shower has a rainfall shower head. No tub. There was an umbrella in the closet which I used during my stay. Balcony to get some fresh air and look around, or have coffee out there if the weather is warm. Little Nespresso coffee maker. Hot breakfast is very good. Indoor underground parking was very easy to use. Would recommend.

8

Joshua

16 de jun. de 2025

·

A estadia foi de 4 noites

I liked the nespresso

I liked the nespresso

10

Lauro

25 de nov. de 2024

·

A estadia foi de 1 noite

We stayed in a junior suite, very spacious, comfortable beds and great shower!

We stayed in a junior suite, very spacious, comfortable beds and great shower!

8

Marc

19 de out. de 2025

·

A estadia foi de 2 noites

Chambre très propre Mais fenêtre mal insonorisé on entend beaucoup les auto et les personnes parler à l’extérieur

Chambre très propre Mais fenêtre mal insonorisé on entend beaucoup les auto et les personnes parler à l’extérieur

8

Gautier

3 de ago. de 2025

·

A estadia foi de 2 noites

Hôtel pratique et bien placé proche du plateau et du centre ville. Pratique en voiture car la rue est large et peu fréquentée. Parking en sous-sol et petit déjeuner varié. Manque un peu de superficie pour 4 personnes et balcon inutilisable à cause des souffleries de climatisation.

Hôtel pratique et bien placé proche du plateau et du centre ville. Pratique en voiture car la rue est large et peu fréquentée. Parking en sous-sol et petit déjeuner varié. Manque un peu de superficie pour 4 personnes et balcon inutilisable à cause des souffleries de climatisation.

10

Stephen

12 de ago. de 2025

·

A estadia foi de 3 noites

Large, comfortable room, attractive dining room and excellent breakfast. Great views from the generous balcony.

Large, comfortable room, attractive dining room and excellent breakfast. Great views from the generous balcony.

10

Christina

5 de out. de 2025

·

A estadia foi de 1 noite

Awesome spot on plateau Mont Royal. We wished we had stayed here the first few days were in Montreal instead of the old quarter. The staff was so nice. There is a tourism program from the university imbedded in hotel, they could not have been more helpful. The rooms we're great ..stayed on 8th floor with great views of the city. I highly recommend.it..walking distance to coolest neighborhoods. We rented bikes across street everyday. Fiad, at front desk was great to chat with.

Awesome spot on plateau Mont Royal. We wished we had stayed here the first few days were in Montreal instead of the old quarter. The staff was so nice. There is a tourism program from the university imbedded in hotel, they could not have been more helpful. The rooms we're great ..stayed on 8th floor with great views of the city. I highly recommend.it..walking distance to coolest neighborhoods. We rented bikes across street everyday. Fiad, at front desk was great to chat with.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O atendimento é amplamente elogiado como atencioso, solícito e profissional por parte dos estudantes e funcionários de hotelaria. Problemas ocasionais incluem recepção lenta ou com poucos funcionários, atendimento medíocre no café da manhã e relatos raros de interações rígidas ou pouco amigáveis.

Avaliações dos hóspedes relacionadas

8

Jerilyn

5 de jan. de 2025

·

A estadia foi de 1 noite

Our check-in was an hour late, and we waited in the lobby for almost an hour, being told more than once that it was "just another 5-10 minutes". The receptionist was nice but I think was saying "5-10 minutes" to keep peace but if they had just said it could be about an hour would have just been better because then we would have got a snack somewhere or something, instead of just sitting around. Once we were in, the room was clean, amenities were nice, and the beds were comfy to sleep in.

Our check-in was an hour late, and we waited in the lobby for almost an hour, being told more than once that it was "just another 5-10 minutes". The receptionist was nice but I think was saying "5-10 minutes" to keep peace but if they had just said it could be about an hour would have just been better because then we would have got a snack somewhere or something, instead of just sitting around. Once we were in, the room was clean, amenities were nice, and the beds were comfy to sleep in.

8

Arturo

24 de jun. de 2024

·

A estadia foi de 1 noite

The Hotel de l'ITHQ is in an ideal location halfway between the plateau and the center city, making both walkable. There are a number of great restaurants in the neighborhood and it is above the Sherbrooke subway station. The rooms are very nicely appointed and the balconies make the space quite enjoyable. There are a small number of rooms, so reception service is sometimes understaffed.

The Hotel de l'ITHQ is in an ideal location halfway between the plateau and the center city, making both walkable. There are a number of great restaurants in the neighborhood and it is above the Sherbrooke subway station. The rooms are very nicely appointed and the balconies make the space quite enjoyable. There are a small number of rooms, so reception service is sometimes understaffed.

10

rajwant

4 de set. de 2023

·

A estadia foi de 1 noite

Great Staff!!

Great Staff!!

10

Joe

29 de dez. de 2024

·

A estadia foi de 2 noites

Great location and facilities. Staff were friendly and helpful.

Great location and facilities. Staff were friendly and helpful.

2

David

23 de jul. de 2025

·

A estadia foi de 4 noites

⭐ 1-star review Title: A deeply disappointing stay at a hotel that failed its mission of hospitality I’ve stayed at the ITHQ Hotel in Montreal several times over the years, and have enjoyed dining in their restaurant. But this visit was an emotionally distressing and unforgettable disappointment, made worse by the very institution that’s supposed to represent the best in hospitality education. From the moment I arrived, I was met with cold, rigid, and robotic treatment from the junior front desk staff (students in training). When a minor mistake occurred—my partner smoked a single cigarette on our suite’s balcony before we noticed the “no smoking” sign the following morning—I was hit with an automatic $580 penalty. When I tried to explain, I was shut down with dogmatic replies like “it’s the law,” with zero empathy, flexibility, or willingness to listen. The so-called “hospitality professionals” in training treated me like an offender, not a guest. For three days, no manager was available to speak with me. I waited patiently, explained my distress in writing, and made it clear that I felt unwelcome and might leave early. No one followed up. Instead, mid-level supervisors deflected, refused to escalate the issue, and blamed their policies—or Expedia—for their refusal to offer any compassion. As a result, I left the hotel a day early, on my birthday, emotionally depleted from the constant stress and total lack of human connection. The staff had made me feel so unwelcome,

⭐ 1-star review Title: A deeply disappointing stay at a hotel that failed its mission of hospitality I’ve stayed at the ITHQ Hotel in Montreal several times over the years, and have enjoyed dining in their restaurant. But this visit was an emotionally distressing and unforgettable disappointment, made worse by the very institution that’s supposed to represent the best in hospitality education. From the moment I arrived, I was met with cold, rigid, and robotic treatment from the junior front desk staff (students in training). When a minor mistake occurred—my partner smoked a single cigarette on our suite’s balcony before we noticed the “no smoking” sign the following morning—I was hit with an automatic $580 penalty. When I tried to explain, I was shut down with dogmatic replies like “it’s the law,” with zero empathy, flexibility, or willingness to listen. The so-called “hospitality professionals” in training treated me like an offender, not a guest. For three days, no manager was available to speak with me. I waited patiently, explained my distress in writing, and made it clear that I felt unwelcome and might leave early. No one followed up. Instead, mid-level supervisors deflected, refused to escalate the issue, and blamed their policies—or Expedia—for their refusal to offer any compassion. As a result, I left the hotel a day early, on my birthday, emotionally depleted from the constant stress and total lack of human connection. The staff had made me feel so unwelcome,

10

Thomas

8 de dez. de 2024

·

A estadia foi de 4 noites

Interesting concept hotel--training ground for future hospitality workers--what they lack in experience they more than make up in attitude

Interesting concept hotel--training ground for future hospitality workers--what they lack in experience they more than make up in attitude

2

Melanie

18 de ago. de 2025

·

A estadia foi de 3 noites

Beautiful hotel, rude staff. We did not feel welcome. The housekeeper was feeding information about us to the front desk. Very unprofessional.

Beautiful hotel, rude staff. We did not feel welcome. The housekeeper was feeding information about us to the front desk. Very unprofessional.

10

mary

20 de out. de 2025

·

A estadia foi de 2 noites

Cleanest hotel I’ve ever stayed in. Front desk staff very helpful. A great stay

Cleanest hotel I’ve ever stayed in. Front desk staff very helpful. A great stay

10

Natalie

30 de mar. de 2025

·

A estadia foi de 3 noites

I would without hesitation recommend staying here. The food and service were truly outstanding. Everyone was extremely kind and helpful. It's within walking distance of the downtown core.

I would without hesitation recommend staying here. The food and service were truly outstanding. Everyone was extremely kind and helpful. It's within walking distance of the downtown core.

10

Anna

5 de mai. de 2024

·

A estadia foi de 4 noites

Stayed 4 nights for our first time Montreal and this hotel fit the bill for all our wants: lively bars, dining, parks, close to station, quiet, and clean. Will definitely stay again and recommend to our friends and family. The concierge is also the best and most polite!

Stayed 4 nights for our first time Montreal and this hotel fit the bill for all our wants: lively bars, dining, parks, close to station, quiet, and clean. Will definitely stay again and recommend to our friends and family. The concierge is also the best and most polite!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Excelente localização, acessível a pé pela estação de metrô Sherbrooke, perto do Plateau, do centro e de bairros próximos; muitos acharam o local tranquilo, mas próximo a restaurantes e atrações. Alguns apreciaram estar longe do centro turístico de Old Montreal.

Avaliações dos hóspedes relacionadas

8

Arturo

24 de jun. de 2024

·

A estadia foi de 1 noite

The Hotel de l'ITHQ is in an ideal location halfway between the plateau and the center city, making both walkable. There are a number of great restaurants in the neighborhood and it is above the Sherbrooke subway station. The rooms are very nicely appointed and the balconies make the space quite enjoyable. There are a small number of rooms, so reception service is sometimes understaffed.

The Hotel de l'ITHQ is in an ideal location halfway between the plateau and the center city, making both walkable. There are a number of great restaurants in the neighborhood and it is above the Sherbrooke subway station. The rooms are very nicely appointed and the balconies make the space quite enjoyable. There are a small number of rooms, so reception service is sometimes understaffed.

10

Neal

5 de ago. de 2024

·

A estadia foi de 1 noite

Great location on Rue St. Denis, walkable for everything.

Great location on Rue St. Denis, walkable for everything.

10

Uzi

8 de set. de 2025

·

A estadia foi de 1 noite

Excellent location. Beautiful hotel. Very clean. Thank you.

Excellent location. Beautiful hotel. Very clean. Thank you.

10

Donna

19 de abr. de 2025

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good view, in walkable distance of everything, good underground parking (clean and heated), easily get to hotel from underground, unique style of rooms, breakfast was delicious and staff were super friendly

good view, in walkable distance of everything, good underground parking (clean and heated), easily get to hotel from underground, unique style of rooms, breakfast was delicious and staff were super friendly

10

Mary-Luyza

29 de jan. de 2025

·

A estadia foi de 1 noite

Great location, clean, great breakfast, easy parking. Excellent staff service.

Great location, clean, great breakfast, easy parking. Excellent staff service.

10

Scott

22 de jun. de 2025

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A estadia foi de 4 noites

A wonderful location (next to the metro) and great property. Staff was friendly, personal and the hotel was well designed

A wonderful location (next to the metro) and great property. Staff was friendly, personal and the hotel was well designed

10

Irena

15 de out. de 2024

·

A estadia foi de 4 noites

Very nice hotel in a good location by the Metro

Very nice hotel in a good location by the Metro

10

Rachel

8 de mar. de 2025

·

A estadia foi de 1 noite

Great location and nice property.

Great location and nice property.

10

Christina

5 de out. de 2025

·

A estadia foi de 1 noite

Awesome spot on plateau Mont Royal. We wished we had stayed here the first few days were in Montreal instead of the old quarter. The staff was so nice. There is a tourism program from the university imbedded in hotel, they could not have been more helpful. The rooms we're great ..stayed on 8th floor with great views of the city. I highly recommend.it..walking distance to coolest neighborhoods. We rented bikes across street everyday. Fiad, at front desk was great to chat with.

Awesome spot on plateau Mont Royal. We wished we had stayed here the first few days were in Montreal instead of the old quarter. The staff was so nice. There is a tourism program from the university imbedded in hotel, they could not have been more helpful. The rooms we're great ..stayed on 8th floor with great views of the city. I highly recommend.it..walking distance to coolest neighborhoods. We rented bikes across street everyday. Fiad, at front desk was great to chat with.

10

Leslie

19 de set. de 2025

·

A estadia foi de 5 noites

Lovely hotel with comfortable rooms and beds away from tourist area.

Lovely hotel with comfortable rooms and beds away from tourist area.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã se destaca para muitos – saboroso, farto e frequentemente incluso; o restaurante no local recebe muitos elogios quando está aberto. Alguns hóspedes acharam o buffet medíocre ou repetitivo, ou tiveram problemas com itens quentes, upgrades de café, horários de funcionamento nos dias de semana ou disponibilidade limitada.

Avaliações dos hóspedes relacionadas

10

Jayne Sharon

30 de out. de 2024

·

A estadia foi de 3 noites

✨The staff is very helpful & kind to accommodate last minute arrangements… clean rooms, the only thing is that we stayed here for 3 days and the breakfast was the same for all 3 days.. except for that everything was good..👍✨

✨The staff is very helpful & kind to accommodate last minute arrangements… clean rooms, the only thing is that we stayed here for 3 days and the breakfast was the same for all 3 days.. except for that everything was good..👍✨

10

Adele

20 de out. de 2024

·

A estadia foi de 4 noites

Could have had more diabetic options at breakfast like oatmeal with no sugar. Did not tell us breakfast during the week ended at 9 so the day of check we didn’t have breakfast

Could have had more diabetic options at breakfast like oatmeal with no sugar. Did not tell us breakfast during the week ended at 9 so the day of check we didn’t have breakfast

8

Paul

26 de mai. de 2024

·

A estadia foi de 2 noites

The room is great - spacious and a comfortable bed and a balcony with a nice view over the city. Nice cosy bathroom, but the lighting needs attention as there’s not enough light in the bathroom. I was almost showering in the dark. Breakfast is included which is rare in Canada, but the choices are limited. Also the hot food is made in a huge amount before service starts, which is ok at the start, but after 2 hours the scrambled eggs look nothing like eggs and are tasteless. At least it was free, as I wouldn’t have paid. At breakfast I asked for an Americano, but was told I can’t have it unless I pay extra! I could only have the lukewarm filter coffee for free. Overall the hotel is very quiet, as there’s only rooms on 2 floors (out of 8), about 25 rooms.its also a training school for hotel staff. Staff are friendly and competent. I’d stay again if back in Montreal.

The room is great - spacious and a comfortable bed and a balcony with a nice view over the city. Nice cosy bathroom, but the lighting needs attention as there’s not enough light in the bathroom. I was almost showering in the dark. Breakfast is included which is rare in Canada, but the choices are limited. Also the hot food is made in a huge amount before service starts, which is ok at the start, but after 2 hours the scrambled eggs look nothing like eggs and are tasteless. At least it was free, as I wouldn’t have paid. At breakfast I asked for an Americano, but was told I can’t have it unless I pay extra! I could only have the lukewarm filter coffee for free. Overall the hotel is very quiet, as there’s only rooms on 2 floors (out of 8), about 25 rooms.its also a training school for hotel staff. Staff are friendly and competent. I’d stay again if back in Montreal.

10

Wendy

29 de ago. de 2025

·

A estadia foi de 3 noites

Incredible room and wonderful breakfast.

Incredible room and wonderful breakfast.

8

Suzanne

4 de set. de 2025

·

A estadia foi de 2 noites

Excellent restaurant on permises.

Excellent restaurant on permises.

6

Christine

30 de jul. de 2024

·

A estadia foi de 4 noites

Bar and restaurant closed whole time

Bar and restaurant closed whole time

8

Sunita

24 de set. de 2025

·

A estadia foi de 4 noites

The hotel is perfectly located in a nice part of town but the breakfast is very average and service was fine, not exceptional

The hotel is perfectly located in a nice part of town but the breakfast is very average and service was fine, not exceptional

10

Stephen

12 de ago. de 2025

·

A estadia foi de 3 noites

Large, comfortable room, attractive dining room and excellent breakfast. Great views from the generous balcony.

Large, comfortable room, attractive dining room and excellent breakfast. Great views from the generous balcony.

10

NORMAND

19 de dez. de 2025

·

A estadia foi de 1 noite

Staff was very professionnal. Breakfast was perfect and tasty

Staff was very professionnal. Breakfast was perfect and tasty

10

Mohamed

31 de mar. de 2025

·

A estadia foi de 1 noite

Excellent hotel, chic (minimalist), propre, bien situé et le petit déjeuner est le meilleur en ville!

Excellent hotel, chic (minimalist), propre, bien situé et le petit déjeuner est le meilleur en ville!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

saulo

5 de ago. de 2026

·

A estadia foi de 4 noites

Excelente localização e quarto amplo

Excelente localização e quarto amplo

6

GELSON BERNARDO

6 de mar. de 2024

·

A estadia foi de 1 noite

Boa localização porem roupas de camas nao estavam a autura de um hotrl 04 estrelas a portaxdo banheiro nao fechava e cafe da manha muito fraco

Boa localização porem roupas de camas nao estavam a autura de um hotrl 04 estrelas a portaxdo banheiro nao fechava e cafe da manha muito fraco

10

Gérard

há 2 semanas

·

A estadia foi de 1 noite

Parfait aussi bien l’accueil que la chambre ou le déjeuner.

Parfait aussi bien l’accueil que la chambre ou le déjeuner.

6

Claire

23 de set. de 2026

·

A estadia foi de 1 noite

The room was clean, the staff nice. Breakfast was adequate.

The room was clean, the staff nice. Breakfast was adequate.

10

Joshua

23 de set. de 2026

·

A estadia foi de 3 noites

Great beds, great view, great location. The breakfast was just ok.

Great beds, great view, great location. The breakfast was just ok.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

Check-in a partir das 16:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

outubro 2026

novembro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Contacte o alojamento com antecedência se planeia chegar após as 0:30, através dos dados que constam na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Os clientes deverão contactar este alojamento antecipadamente para reservar estacionamento no local
Este alojamento aceita cartões de crédito; não se aceita numerário
O alojamento dispõe dos seguintes elementos de segurança: extintor e sistema de segurança.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado

O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
O alojamento aceita animais de estimação apenas em quartos específicos e aplica outras restrições aos mesmos (haverá lugar a custos adicionais, devidamente discriminados na secção "Taxas"). Os clientes deverão contactar diretamente o alojamento no sentido de organizar a estadia dos seus animais de estimação, utilizando para tal as informações de contacto que constam na sua confirmação de reserva.

O estacionamento está sujeito a restrições de altura dos veículos.

Dados da empresa

Número de registo do alojamento 2027-01-31, 583100

Tarifa de estacionamento: 25 CAD por dia (entradas e saídas ilimitadas)
Estadia de animais de estimação: 100 CAD por animal, por estadia
Os animais de serviço estão isentos de taxas
Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Berço: 10.0 CAD por dia
Cama desdobrável: 20.0 CAD por noite

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.