Name: Marinwood Inn & Suites
Address: 275 Alameda Del Prado, Novato, Kalifornien, USA, Novato, Kalifornien, US
Price range: 88 $–135 $ per night
Rating: 6.7

Was Gäste sagen

In vielen unterschiedlichen Bewertungen wird das Marinwood Inn & Suites für seine erschwinglichen Preise, die günstige Lage an der 101, die überdachten Parkplätze und einige geräumige Zimmer gelobt. Wiederkehrende Probleme sind jedoch veraltete Inneneinrichtung, mangelnde Sauberkeit, unbequeme Kissen und ein Service, der von freundlich bis unhilfsbereit reicht.

Mehrere Gäste berichten von defekten oder schwachen Klimaanlagen und Heizungen, gelegentlichem Mangel an Warmwasser und allgemeinen Wartungsproblemen. Das Frühstück ist sehr einfach und manchmal schlecht bestückt oder Geräte sind außer Betrieb, und der Pool ist oft geschlossen. Einige Zimmer sind ruhig, aber andere sind vom Autobahnlärm betroffen, und die Zuverlässigkeit des WLANs variiert. Erwarten Sie einen Aufenthalt mit einem guten Preis-Leistungs-Verhältnis, aber mit Kompromissen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Parkmöglichkeiten sind bequem, da viele Zimmer überdachte Carports haben. Mehrere Bewertungen erwähnen, dass der Pool geschlossen ist und es nur wenige andere Einrichtungen gibt.

Reinigung

Das Feedback zur Sauberkeit ist gemischt: Mehrere Gäste berichten von schmutzigen oder fleckigen Teppichen, Gerüchen, Insekten und abgenutzten Badezimmern, während andere die Zimmer sauber und das Reinigungspersonal aufmerksam fanden.

Zimmer

Die Zimmer sind sehr unterschiedlich: Einige sind geräumig oder wurden kürzlich renoviert, aber viele sind veraltet und haben harte oder unbequeme Kissen. Der Lärmpegel hängt von der Nähe zur Autobahn ab. Das WLAN kann schwach sein, und in einigen Zimmern gibt es Probleme mit der Klimaanlage oder der Heizung.

Dienstleistung

Die Berichte über den Service sind sehr unterschiedlich, wobei viele unhöfliche oder unhilfsbereite Interaktionen an der Rezeption, unerwartete Gebühren und späte Schließungen, die das Check-in verhinderten, beschreiben, während andere freundliches Personal und effizientes Reinigungspersonal erwähnen.

Ähnliche Gästebewertungen

2

Eduardo

6. Apr. 2024

·

Aufenthalt am 4 Nächte

Counter service terrible, not breakfast.😡

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4

Cheryl

27. Sept. 2024

·

Aufenthalt am 1 Nacht

The room was clean and OK with amenities if a bit worn out furniture. Main problem was lack of welcome by front desk, no explanation of wifi code or where the breakfast was - I guessed it was code on key envelope, but couldn't get it to work in the room. Returned to front desk, got it to work there. Was told the breakfast was in the office area - found it in an adjacent room. Syrup was so crystalized, it was crunchy and so waffles were ruined. I didn't expect stairs as I am partially disabled and had to make 2 difficult trips with luggage on top of walking back to the office after a call there about the wifi where I was told it was my room number. Frankly, the man clearly didn't care about customer service at all. My review would have been much better if he had bothered to explain things in full sentences at the time I checked in. Location was convenient for my travels, price was fair and reflected the value of the accomodation. No body wash in the room either, just one bar of hand soap.

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2

Mark

14. Apr. 2024

·

Aufenthalt am 2 Nächte

The property was ok. When I got to the front desk the man said he had no record of my hotels.com reservation. I agreed to pay for the stay at the hotel. Was a two night stay. The next day I had a funeral to attend. Got an email asking how my check in was from hotels.com. I was more concerned with my family and loved ones on the day. After the funeral I checked my phone and the hotel had called a couple time wondering why my bags were still in the room and that needdd to pay again at the office snd get new keys. It had been a long day so I went to my room snd got the needed rest I packed my bags and left the next morning. I got this email from hotels .com asking me to rate my stay. Curious I checked my bank statement and found I was charged by holes.com as well as the hotel itself. Mistakes happen but the man at the hotel desk did absolutely nothing to even look into the issue was rude and made me feel like I had done something wrong. Was a difficult weekend as it was and now I’ll have to discuss the double billing with hotels.com when I get home

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10

Brian

5. Juli 2024

·

Aufenthalt am 4 Nächte

Staff are incredibly nice and rooms are great!

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2

Keith

13. Nov. 2024

·

Aufenthalt am 1 Nacht

I paid for the stay but wasn\'t able to stay here. I scheduled from an area with spotty cell service. I was billed, but no confirmation from Expedia. I drove an hour to the town and when I had cell reception I called the motel to find out if I actually had reservations and it went like this. "Hi, I\'m calling to confirm my reserva..." "We\'re Closed.!" (This at 11 PM). "But I\'ve... "Do you not understand We\'re Closed?!" End of conversation. Five minutes later, I got a text from Expedia confirming I was charged for the stay. Three weeks later, back from my trip, Expedia has not credited me for the charge for my non-stay. Either this operation is soon to be under different management or may have just fired the employee, but I would not take a room here unless you are standing in the lobby and have a chance to check the room before paying.

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2

Josephine

27. Mai 2025

·

Aufenthalt am 3 Nächte

The frontdesk was uncourteous and rude. Room carpet was disgustingly dirty and smelly. Their safedeposit box is not functioning while when we ask the frintdesk says “put your money in the bank and bring your jewelries with you” How rude and impolite….never coming back to this place nor will we never ever recommend anyone in staying here.

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2

Rishi

31. Okt. 2024

·

Aufenthalt am 2 Nächte

Website lies and says the front desk is 24 hour. It is not. I arrived at 1am and the front desk was dark and locked. I knocked and rang the bell and someone came. They were rude and tried to get me to go away but I insisted, as I had a reservation I had already paid for. Then they tried to charge me again until I showed my credit card receipt. Dingy, old room. But really it's the terrible service and outright lie about 24 hour front desk that got me.

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10

Melissa

27. Jan. 2025

·

Aufenthalt am 2 Nächte

Staff welcoming, friendly, and very kind. Always a good experience. No complaints!

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6

KARLA

13. Nov. 2024

·

Aufenthalt am 1 Nacht

The staff person at the front desk is very rude and extremely unprofessional. I called him to let him know that I reserved an extra day, he answered come tomorrow and hanged up on me. It's hard to believe that this type of customer service still exists. I was staying at this place and trying not to have any interaction with the front desk person because the rooms are not bad but I don't have to deal with this type of people and I will no longer be staying here. I'll take my business somewhere else.

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2

Nichole

27. Sept. 2023

·

I booked this room on. Expedia and showed up around midnight to check in after driving all day. The front office was closed with no one to check us in. I called the hotels number and heard it ring in the office not redirected to someone who could help us after hours. I had to get a different hotel across town. When I called for a refund the person who answered rudely said I need to take it up with Expedia and hung up on me. I would suggest no one stay here with the rude staff that doesn’t even stay open late enough to check people in at night despite processing payment for rooms they don’t rent.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstige Lage für Autofahrer in der Nähe der Highway 101, mit guter Anbindung an die Sonoma Raceway, Einkaufsmöglichkeiten und die North Bay. Viele fanden es ruhig, obwohl einige in einigen Zimmern Autobahnlärm bemerkten.

Gastronomie

Das Frühstück ist einfach und oft begrenzt, mit schnell verbrauchten Artikeln und wenig Abwechslung. Der Kaffee ist manchmal gut, aber die Maschinen waren zeitweise defekt. Die Gesamtqualität und Verfügbarkeit sind uneinheitlich.

Monat	Durchschnittspreis
Januar	89 $
Februar	89 $
März	91 $
April	94 $
Mai	98 $
Juni	106 $
Juli	115 $
August	101 $
September	105 $
Oktober	100 $
November	91 $
Dezember	88 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $130	17 $135	18 $120	19 $113
20 $104	21 $103	22 $104	23 $105	24 $108	25 $119	26 $115
27 $103	28 $109	29 $106	30 $108

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $93	2 $100	3 $98
4 $92	5 $89	6 $92	7 $91	8 $92	9 $100	10 $100
11 $93	12 $88	13 $91	14 $94	15 $92	16 $102	17 $100
18 $89	19 $98	20 $92	21 $93	22 $96	23 $106	24 $103
25 $98	26 $98	27 $98	28 $94	29 $98	30 $105	31 $102

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer

Standardzimmer, 1 Queen-Bett

Executive-Suite, 2 Queen-Betten

Standardzimmer, 1 King-Bett

Executive-Suite, 1 King-Bett

Gästebewertungen

Zufriedenstellend

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

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