Palm Surf & Spa Hotel

We booked a transfer which although confirmed did not arrive, we took a private taxi and when we got to the hotel they said that they hasn’t received our booking - we were put in a private apartment a 20 minute walk from the hotel. This was not ideal as we had our booking confirmed on hotels.com. I would warn someone about booking here especially if traveling alone.

So ill start with everything good then ill go to what I didnt like. The atmosphere and the way everything looks is amazing, I loved that about the hotel, honestly very nice, the Spa, Hammam and massage was fantastic I would love to do again. The staff were very friendly and helped us with multiple things. There are multiple places to eat close by which makes it a great location. I didnt really eat at the hotel because it is very overpriced, an Omelette there is like 16€ when you can go to a cafe right across from there and the omelette is only 2€ even a walk down the street 8 minutes away there is a cafe called Arabica, and they serve a lot of food for less than 10€. One thing I didnt like also is that I only had house keeping once in my entire stay at the hotel, and im a pretty tidy person I always clean up after myself but there is only so much I can do when staying at a hotel. Last thing I didn’t like was the Hotel not having a hair dryer. I had to ask the receptionist directly if they had one, which they luckily had 1 available. They gave it to me and they texted me throughout the day mentioning that they needed it back for another client. This is basic amenities im surprised why every room doesn’t atleast have a hair dryer, doesnt need to be a super expensive one either just something to dry your hair, something small. Overall it was a nice stay, very beautiful the hotel, the staff were friendly and the Spa was a good experience.

Really nice hotel. The breakfast is probably one of my best hotel breakfast ever.

Sehr freundliches Personal und schönes Zimmer zu einem sehr guten Preis.