Hampton Inn & Suites Corpus Christi I-37 - Navigation Blvd

Everything in the hotel was broken. Only one ice machine was working. TV was not working. The elevator was not working. The swimming pool was closed. This was by far the worst hotel we’ve ever stayed at. The people were friendly but they were not able to fix all the problems.

Hot tub not working has been out of service for a while .

Booked hotel through Travelocity. Booked that specific hotel for the amenity of a hot tub. Had it mentioned it was under renovation, I would not have booked that hotel. Hot tub and swimming pool were not available for use, hotel smelled, there was NO HOT WATER to shower, no ice available in the ice machine. The stay was a nightmare! Staff didn’t even offer a discount. Extremely disappointed!

Hot water was broken and water pressure was low. Hot tub was filthy and out of order. Pool was very dirty

BUYER BEWARE!!! THERE IS NO HOT TUB ON THIS PROPERTY!!! We wanted to take a quick getaway for Spring Break and that was the main amenity that we were looking for and found out the hard way that this property has been remodeled and they removed the hot tub (see attached pictures). Hotels.com has it shown as being available and it is in fact visible on their profile picture for this property. It is not listed as an amenity on the Hilton website but they still show it being there in pictures of their pool area. The pool also no longer has the little fountains shown in the pictures on both sites. I expressed my displeasure with Hotels.com for not posting accurate & trustworthy information and after a few days of back & forth they finally gave me a partial credit in OneKeyCash. The hotel was relatively clean although there were Froot Loops on the floor of our room that I suppose the maid missed from the previous guest. The pool area had been abandoned by guests but there were multiple piles of wet towels laying around that area. Speaking of towels the pool towels are thin and coarse like sandpaper, the room bath towels were a little better but they only had provided two (there were three guests in our double queen room). Only other complaint was that there was not "hot" water in our bathroom it only got warm. Positives are the staff were friendly, beds were comfy enough and the breakfast area was clean and decently stocked. All that said I would not stay here again.

They have a lot of mediocre renovation currently. Alot of rust from the humidity. Their pool and hot tub area was yellow taped off. Could not use. Carpet on third 2, 3, and 4 floor was never vacuumed despite dust from 4-day old construction. Breakfast was horrible. Oatmeal was hard as a brick. All the Ice machines was out of order except third floor. Could not get a remote for one of my TVs in one of my rooms and the hotel staff was very unhelpful and rude about it. I call 3 times for a remote. I asked for the remote out of the gym. They told me there was no maintenance on call to help me. They called me rude and told me I was being rude in front of their customers when trying to explain to them my experiences. The front desk staff told me to search the tv myself for buttons to change the channels. They booked me in handicap room which I didn't request. They said they didn't have any rooms anymore rooms available. One of the rooms they gave us had a strong odor in the in it. Then we found out they had other rooms available.

The hotel smells bad the minute you walk in. The room had a funky smell as well, we booked this hotel for the indoor swimming pool which was shut down. Which was really inconvenient. The walls had stains an the carpet felt gross. For it be Hampton I expected better. The break fast was frozen eggs an potatoes an the orange juice seemed to be water down .

Pool wasn't working

There was mold on ceiling the hot tub wasn’t working

The pool was disgusting. You can tell that they had no cleaned it in a while. The was hair clumps everywhere on the floor. The elevator would shake which was very unpleasant it appeared that it would get stuck a couple of times. Room was good, however the bathroom shower had no pressure.

Difficult to get past the cockroach nearly running past my foot at the front desk. There was another guest standing behind me and she jumped back when I reacted to seeing this large roach. Clerk apologized about it, killed the bug, scooped up with paper towel and threw it away, then walked back to continue assisting me. Didn't see him wash his hands and I was so grossed out. If there was a better place with availability I would've left but at 10:30 pm it's not the best time to go searching.

Bed was hard, room was not clean- counters and lamps not wiped down, dust and fingerprints all over them from past guests. Trash left in the room from previous guest. Stains on the bedsheets we saw only after pulling them back late at night- too late to switch rooms. Bathroom door got stuck when trying to close it- had to leave it open all trip. Thanks to gap at bottom of door you can hear everything and everyone in the hallway. No bathroom fan so you can hear the people in room next to yours in bathroom - like they are in yours with you. Shower head was horrible- no pressure and no matter the setting half the water just ran straight downwards. Air conditioner didn’t have a way to keep the fan on so all night it kept loudly cutting on and off.

Friendly staff, clean surroundings. Over all ok, but there was NO water pressure in shower. Aftet being out and about most of the day, all we wanted was to get back, take a good shower and rest...not possible with that kind of water pressure.

Everything was fine except water pressure in shower, mgmt was notified.

Overall the hotel was very nice and quiet.Not enough water pressure to take a good shower

It was probably one the worst stays at a hotel that I have ever experienced. Up to and until this stay, i always had very favorable experiences with Hampton Inns. This hotel was under renovation, and I do not believe that it was identified on the Expedia website. The front desk person directed me to their website, and it was annotated there. However, that did me no good since I booked my reservation on the Expedia website. There was furniture and boxes lining the first floor walls, where I stayed; the water pressure was low. I had to inform the front desk person that there was no hot water to which she told me that the hot water had to be left on for at least 20 minutes before it would heat up; it took anywhere from 20 to 25 minutes. The room was dated, hence the ongoing renovations, the wall paper in the bathroom was peeling; the steel lamp bases were rusted; and there was evidence of hair in the bathroom tub. Since I was on a time constraint, I was not able to search for another hotel. I will be as fair as possible, and say that the staff tried to be as accommodating as possible given th extraordinary circumstances. THIS WAS THE WORST!!

The hotel smells bad the minute you walk in. The room had a funky smell as well, we booked this hotel for the indoor swimming pool which was shut down. Which was really inconvenient. The walls had stains an the carpet felt gross. For it be Hampton I expected better. The break fast was frozen eggs an potatoes an the orange juice seemed to be water down .

The hotel was not that clean. Was not able to give us enough more towels for our family. Had a terrible musty mildew smell.

Never have i experienced a Hampton like this before. In our room: no dusting, hair in bed, old & worn furniture. Lights out in one of elevators, old type air conditioners, overall yuck. Very friendly morning staff however.

For being a Hilton it was the worst hotel, 1st room shower didn’t work, 2nd room had roaches and bugs. Put my sign on the door and Maid still went in, when they left our door wasn’t even locked. The pool was extremely dirty, chairs every where, someone could at least set up the tables and chairs to look inviting. The staff needs to look busy instead of gossiping on the phone or being on the phone, every time I left they were in the phone. The A/C needs to be on in the hallway, it’s hot outside and hot inside Never will I return to this hotel

Property was nice and clean and staff was very kind. Breakfast was also very good and room was amazing for the price!

I had a great night's sleep. Good clean room and quiet. Breakfast was great. I will be back next time.

I was raised In Corpus Christi 70 years ago and it is not the town I grew up in, I dislike spending any time there. As far as the Hotel, it was nice. Elevators were great. Bed was lumpy.

The room we stayed in didn't not have a good AC unit. One minute it was warm the next it was hot. Luckily it got cold the next night and we just turned off the A/C unit. The wallpaper in the bathroom was coming off. The shower door had soap scum from previous nights stays. No one has cleaned the shower for some time. The furniture looked old and dingy. Overall the maintenance to this hotel needs improvement. The employees were nice and it made it hard for me to write such a horrible review. Really need to remodel the inside of this hotel; does not meet the same expectations as other Hampton Inn hotels.

Good hotel. Place may need new furniture and a refresh. Shower was slow. Hot tub wasn’t a hot tub. Pool was good. But overall breakfast was good. Folks at the front desk were attentive. Clean. Beds ok. No complaints

Spacious room and bed was very comfortable I would like to know what kind of King size mattress it was name.

Old property, needs updating. Poor water pressure. Rough towels. Other than this clean for older hotel.

This hotel was good. The rooms and hotel itself were very clean. Good breakfast and they had a mini store for snacks. My only gripes are the beds were a little hard for me and my bones. I'm 44 but geez it still wasn't comfortable. The pool was an indoor pool and it was freezing cold.

The beds were not very comfortable. We were told that they were new but they did not feel new. They had no support at all. And pillows were flat as soon as you put your head on them.

The room was exceptional. The bed was so comfortable. Loved the down blanket. The shower was very clean and well lit. I slept very well.

It was awesome stay will return in the future customer service was GREAT!!

When I came to check in there was no one at the front desk for about 20 minutes. When someone did finally get there she was not apologetic at all just

Staff was extremely helpful. Marina was awesome!!!

Attendant at time of check-in was not the friendliest and I asked for 1 extra towel and was told none were available because people have been taking them. Made me feel as if I was being accused. There was no conditioner or shampoo in room. But other than that.. all was good.

Definitely a come and go property, could have been cleaner or well maintained. Though the staff was excellent and kind.

They have a lot of mediocre renovation currently. Alot of rust from the humidity. Their pool and hot tub area was yellow taped off. Could not use. Carpet on third 2, 3, and 4 floor was never vacuumed despite dust from 4-day old construction. Breakfast was horrible. Oatmeal was hard as a brick. All the Ice machines was out of order except third floor. Could not get a remote for one of my TVs in one of my rooms and the hotel staff was very unhelpful and rude about it. I call 3 times for a remote. I asked for the remote out of the gym. They told me there was no maintenance on call to help me. They called me rude and told me I was being rude in front of their customers when trying to explain to them my experiences. The front desk staff told me to search the tv myself for buttons to change the channels. They booked me in handicap room which I didn't request. They said they didn't have any rooms anymore rooms available. One of the rooms they gave us had a strong odor in the in it. Then we found out they had other rooms available.

EXCELLENT SERVICE AS ALWAYS. HOTEL STAFF IS LIKE FAMILY

Our stay was very comfortable. All the staff was very helpful and friendly.

The staff is fantastic!

For being a Hilton it was the worst hotel, 1st room shower didn’t work, 2nd room had roaches and bugs. Put my sign on the door and Maid still went in, when they left our door wasn’t even locked. The pool was extremely dirty, chairs every where, someone could at least set up the tables and chairs to look inviting. The staff needs to look busy instead of gossiping on the phone or being on the phone, every time I left they were in the phone. The A/C needs to be on in the hallway, it’s hot outside and hot inside Never will I return to this hotel

Nice stay. Hallways were very hot. Hotel is located in somewhat industrial area close to freeway. Breakfast had plenty of variety and all staff very very friendly and pleasant!

We needed a room last minute and this one was pricey, but pet friendly. The room smelled like dog urine. Other than that, it was an okay place. The sheets and towels were clean. The area didn't seem too decent once we saw it in the daylight. Of course, Corpus Christi isn't the nicest place overall.

I like that the hotel was a near a lot of stores that you can easily access.

Loved the hotel. The area doesn’t really have food places around though.

Property is in real need of a rehab. Grounds in poor condition. Hallways on the guest floor had a bad scent. Guest room lighting not all working. If back in Corpus, I'd avoid the I-37 corridor. Nothing there besides the ballpark. And a lot of road work, with no or poorly marked signage.

I really liked the attendant that checked us in, very nice. Breakfast was good, and property was close to the freeway. Rooms were clean. Only bad things was the hot water was hit and miss. The carpet was sticky when you walked barefoot.

I like the location of the property.

Good location, I like the fact that it’s closer to north beach and the aquarium

Good location. Rooms in need of repair and breakfast 😩

Very nice and quiet area, the pool area was very hot and humid, the door would screech every time you opened and closed it. Other then that the free breakfast was delicious and very nice staff!

Stayed for weekend trip. Bed was not comfortable & did not offer much support. Hampton Inn was etremely noisy a if construction or renovation was taking place, but no warning was given us before booking. Staff would not change room to lessen noise factors. Breakfast was lacking.

I had a great night's sleep. Good clean room and quiet. Breakfast was great. I will be back next time.

I checked in and evening staff was not very friendly the bathroom door did not close correctly without having to slam it shut causing a really loud noise scaring everyone in the room and the breakfast in the morning really lacked the food was cold and the selection was very limited compared to some other Hamptons that I have at at

We had the worse breakfast ever with fake old omelettes. Then the following day we got scrambled eggs with raw sausage patties. And the eggs ran out before We could eat. We have stayed at Hampton Inns before where the breakfast included a fresh buffet of scrambled eggs, potatoes and sausage or bacon as well as a chef cooking fresh omelettes, so We thought this one would be the same. SURPRISE!!!!!

Clean room good breakfast

It was a very nice stay with nice breakfast . Good for the money !

Staff was very friendly. Breakfast was completely undercooked, across the board. There was also little to choose from.

The hotel staff was great, the young man running breakfast was excellent! Comfy beds, clean room, and the 12pm chexk out made the morning so much easier and less stressful.

This hotel was good. The rooms and hotel itself were very clean. Good breakfast and they had a mini store for snacks. My only gripes are the beds were a little hard for me and my bones. I'm 44 but geez it still wasn't comfortable. The pool was an indoor pool and it was freezing cold.

Room had a smell , ac didn’t work to well, stuck on certain temperature. Pool was dirty, breakfast was bad. Had to wait for hot food . Were out of everything.