The first room they offered us was a handicap room on the first floor next the banquet hall entrance which was being used. Crowed full of people when I was trying to enter the room. Terrible set up for our needs. I requested a regular room. They gave us a regular room on the 3rd floor (top floor). BUT the water never got hot, lukewarm at best! And at night turns out there was no heavy curtain. Just a light sheer curtain! The light from the hotel sign shown directly into our room all night!! It was beyond terrible. I woke up every few hours thinking it was morning, when it wasn’t. So much for a restful night sleep. Hands down the worst experience in a Marriott hotel. I will never never return to that hotel. The only good thing is the room and the hotel was clean and safe, and breakfast was nice. So disappointed.
The first room they offered us was a handicap room on the first floor next the banquet hall entrance which was being used. Crowed full of people when I was trying to enter the room. Terrible set up for our needs. I requested a regular room. They gave us a regular room on the 3rd floor (top floor). BUT the water never got hot, lukewarm at best! And at night turns out there was no heavy curtain. Just a light sheer curtain! The light from the hotel sign shown directly into our room all night!! It was beyond terrible. I woke up every few hours thinking it was morning, when it wasn’t. So much for a restful night sleep. Hands down the worst experience in a Marriott hotel. I will never never return to that hotel. The only good thing is the room and the hotel was clean and safe, and breakfast was nice. So disappointed.