Hotel Alex Business & SPA
Property description
Take time to pamper yourself with a visit to the full-service spa. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
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Guest reviews
8
Very good
Based on 223 verified reviews
Facilities
7.6
Cleanliness
8.2
Rooms
7.8
Service
8.1
Location
7.5
Dining
7.3
Who stays here?
Business
21%
Couple
39%
Family
17%
Group
21%
10
David
9 Nov 2025
·
Stayed 1 night
Receptionist customer service
Receptionist customer service
8
Mrs C
1 Jul 2025
·
Stayed 1 night
No teaspoons in room or regular tea and milk.
No teaspoons in room or regular tea and milk.
6
Deb
27 Jun 2025
·
Stayed 7 nights
I found this property average from a location, general amenities and hotel staff perspective. The reception staff were not helpful nor courteous. I inquired about the “spa” and use of it was dismissed as too complicated. I booked this property specifically because of the pool and other spa amenities. In my seven nights, I wasn’t able to use it once. Makes me wonder if it’s even operational. On the other hand, the restaurant staff were very pleasant and I enjoyed the buffet breakfast. The location is not in Brig and a 25 minute walk into town. The walk is along a pathway, which can be quite pleasant. Thank you
I found this property average from a location, general amenities and hotel staff perspective. The reception staff were not helpful nor courteous. I inquired about the “spa” and use of it was dismissed as too complicated. I booked this property specifically because of the pool and other spa amenities. In my seven nights, I wasn’t able to use it once. Makes me wonder if it’s even operational. On the other hand, the restaurant staff were very pleasant and I enjoyed the buffet breakfast. The location is not in Brig and a 25 minute walk into town. The walk is along a pathway, which can be quite pleasant. Thank you
10
Alilou
7 May 2024
·
Stayed 1 night
1A.
1A.
4
Jürgen
19 Mar 2023
·
Stayed 1 night
18.15 pm and no one at reception. Have to call someone to come over from SPA. 4* and no restaurant service in the evening. Could not figure out if invoice was already pre-paid or not, morning reception only available from 9.00 am and remote control in room not working.
18.15 pm and no one at reception. Have to call someone to come over from SPA. 4* and no restaurant service in the evening. Could not figure out if invoice was already pre-paid or not, morning reception only available from 9.00 am and remote control in room not working.
Furkastrasse 88, Naters, Switzerland
Location
With a stay at Hotel Alex, you'll be centrally located in Naters, within a 10-minute drive of Stockalper Palace and Rosswald. This golf hotel is 3.1 mi (5 km) from Massa Trail and 3.6 mi (5.9 km) from Morel-Greich - Riederalp Cable Car.
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