Is parking available at the property?

Uncovered self parking is available on-site for a fee of EUR 25 per night. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.

Does the property allow pets?

Pets are allowed with a maximum fee of EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available; guests are encouraged to inquire directly.

What is the location of the property in relation to key landmarks?

The hotel is located in Marbella (Puerto Banús), within a 5-minute drive of Puerto Banús Beach and Puerto Banús Marina. It is approximately 13.1 miles from Nikki Beach and 5 miles from Marbella Marina.

Does the property have a swimming pool?

Yes, the property features 2 outdoor pools. The pool is seasonal and operational hours may vary.

What are the hotel's policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for specific requests and any associated costs.

Hard Rock Hotel Marbella

Average nightly price at Hard Rock Hotel Marbella by month, last 12 months (USD)
Month	Average price
January	US$167
February	US$144
March	US$170
April	US$248
May	US$307
June	US$377
July	US$424
August	US$483
September	US$354
October	US$230
November	US$212
December	US$195

What guests think

At Hard Rock Hotel Marbella, guests highlight a lively pool scene, friendly staff, and an excellent breakfast, while recurring critiques mention highway and music noise, inconsistent air conditioning, occasional odors or ants, and slow or unresponsive service at times.

The location is convenient for walking to the beach and Puerto Banús, though access is via an underpass and traffic can affect balcony use. Facilities earn praise for multiple pools, a good gym and fun entertainment, but some amenities close in the off season and spa access often carries an extra fee. Rooms are generally modern and comfortable, with some small layouts and views varying widely by room type. Overall, expect a lively, music‑led stay with convenient access and some trade‑offs in practicality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Lively pool areas with DJs and a rooftop space are a highlight, plus a decent gym; spa access is typically paid and has occasional closures or issues. Parking is usually available on nearby streets, and some daybeds and amenities carry extra charges.

Related guest reviews

10

John

13 Oct 2025

·

Stayed 3 nights

Stunning Hotel in a perfect location, close to beach which you can stroll along to marina. Great choice of food for breakfast Pools are beautiful, Lovely rooftop pool and bar Pleasant helpful staff Would 100% return to this hotel

10

Samira

11 Dec 2025

·

Stayed 5 nights

Hela upplevelsen, läget, personalen och gym var super. Väldigt bra frukost buffé 👌👌👌

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6

Michael

11 Sept 2024

·

Stayed 4 nights

Stayed here due to the name recognition that Hard Rock has but this really didn't live up to some of the expectations after staying at Hard Rock Ibiza a few weeks prior to this stay. Room was clean enough but some of the nooks beside the bed contained lots of hair & dust. I have short hair so was finding longer hairs in the bathroom (from cleaning staff) which should be taken care of. At the pool and we were informed you need to buy a bed for 200€ and they 'gift' you a bottle of spirits of your choice or champagne which was a bit of a joke. At all other Hard Rock properties we've visited, there is a minimum spend for these beds and we're happy to do that, but some days you don't feel like getting drunk by 1pm on a bottle of vodka + have lunch and waters etc. Service at the pool was lackluster at best despite it being so beautiful out there. With so many choices in the area, if you're going to be paying top dollar, we would consider other properites before coming back to this one.

8

Joyce

2 Oct 2025

·

Stayed 1 night

Hotel and room were nice and clean. Staff was exceptional. However, it’s worth noting classic rooms face a very busy main road and you can hear faint traffic noise in the room, making the balcony unusable unless you don’t mind the traffic. We also tried to emailed the hotel about parking 4 times beforehand but they did not response to any of the emails. Luckily it turned out there’s free parking on all the streets near the hotel.

8

Andrejs

27 Nov 2024

·

Stayed 1 night

Great staff, very welcoming and helpful. Had a very good stay at this hotel. The only issue was the electric car charging. If it doesn’t work for a long time they should remove this option. Otherwise, great hotel with great location and great breakfast buffet

8

Sophie

23 Feb 2025

·

Stayed 4 nights

Lovely hotel, breakfast was unbelievable, service on the whole was good. The main bar was a great spot for evening drinks with the live music, drinks are reasonably priced. However, being outside of the summer season the pool bar was closed which was inconvenient when the wanting to order food and drinks. The spa is small and only available at a charge, quite surprising for such a large hotel. The tea/coffee in the room was not replenished, we were told we needed to pay for more so I’d recommend others walk across the road to the shop and buy some there. 3 euros for a teabag was outrageous.

10

Stephen

18 Feb 2025

·

Stayed 3 nights

One of the pools isn’t open now as it’s out of season, but I imagine it will be a great daytime spot in the summer. Overall really enjoyed our stay.

10

Madhu

24 Jan 2026

·

Stayed 6 nights

Great Spa facilities

10

Ronan

17 Jun 2024

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Stayed 4 nights

Decent hotel. There is the “paid” part of the pool where it’s €200 to sit on the seats. But the free area is just as good. Loved the DJ by the pool, atmosphere was super. Breakfast was superb. Would go back.

10

Chamoun

29 Oct 2025

·

Stayed 3 nights

I would definitely stay again. Highly recommended. Parking easy and free. Breakfast buffet is good. We also ate the dinner buffet. 15 min walk to puerto Banús. 4 min in Taxi for 5 euros. The lobby is great. The room is nice with balcony. The staff are superb.

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Cleanliness

Many guests find the hotel and rooms very clean, even spotless. However, recurring reports note drain odors or sulfur smells, ants, and occasional lapses in housekeeping quality.

Related guest reviews

10

Deirdre

26 Feb 2026

·

Stayed 1 night

Beautiful hotel. So clean, staff friendly. Highly recommend

8

Baard

28 Feb 2026

·

Stayed 1 night

Good hotel - fantastic breakfast - close to Porto Banus and walking The Golden Mile to Marbella - unfortunately we got a room with sulfur smell similar to sewage smell! Great suroundings within the hotel

6

Fariba

17 Feb 2026

·

Stayed 7 nights

Första rummet var dåligt städat, ingen ac/ventilation och luktade avlopp. Andra rummet bättre, men ingen ac/ventilation

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4

Christian

20 Nov 2024

·

Stayed 2 nights

Long time to check in, the room was badly cleaned first day... A lot of noise in the hallway in the night so only slept 3 hours this night. Ladies running around, knocking several times on my door. Didn't feel safe. Others where out screaming at each other... Great to leave the hotel so I can get some sleep... Not a nice stay this time and seriously planning to change hotel for next time we visit. I think this is my fourth time I stay with you only this fall, but this was not good at all

6

Laura

21 Oct 2024

·

Stayed 4 nights

Good hotel perfect location. Had ants in the room and had to moan everyday about cleaning our room as wasn’t done

10

Pete

23 Apr 2025

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Stayed 3 nights

Hotel very clean, super helpful and friendly staff. Location is good, 10 mins walk from beach and 15 mins to marina. Food was excellent, we ate both breakfast and lunches from pool bar. Nice atmosphere and music too.

10

Matthew

13 Jan 2026

·

Stayed 3 nights

Great room & facilities. Great breakfast selection & exceptionally clean.

6

Sarah

2 Nov 2025

·

Stayed 5 nights

The room was tired, needs updating. The shower had flies in it coming from the drain in the floor. I ordered a birthday cake a few days before travelling, the order was confirmed via email, never got the birthday cake. Also ordered room service, the order stayed on processing for hours. A few staff were extremely helpful and friendly (the lady who took our room number before breakfast, the spa ladies and one of the pool barman) we found the rest of the staff quite rude and abrupt. Also a constant awful stench when entering the lobby, apparently a drainage problem !! All in all I really do think this hard rock hotel in Marbella has had its day and needs a refurb, just living off its name at present, certainly not worth the money at present.

10

Paulo R de

2 Dec 2025

·

Stayed 2 nights

Cheiro q sai do ralo deixa o quarto cheirando mal

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10

Duncan Oliver

13 Apr 2024

·

Stayed 5 nights

Excellent hotel. Room was very clean and so quiet would highly recommend staying here

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Rooms

Rooms are modern and generally comfortable, with some balconies and good views; however several are small, AC is centrally controlled in cooler months, and noise or outlooks vary by location.

Related guest reviews

10

Melissa A

26 Sept 2024

·

Stayed 7 nights

Friendly and accommodating staff. They were all very responsive to any questions and willing to help. I read other reviews regarding the credit card hold. While they do retain a credit card during your stay to cover any incidentals, ours was released as soon as we checked out. Honestly, I don't understand how the hold is a shock to anyone or why anyone would think they could pay in cash for a hotel room. The room was spacious (we had the Gold suite) and the bed was super comfortable. The breakfast buffet was impressive and the food was fresh.

8

Hannah

31 Mar 2025

·

Stayed 3 nights

Really nice stay at the hotel. Loved the vibe and the staff were all really friendly. The pool area was lovely but it was a shame that the rooftop pool was closed as we would have loved to see there as well. My only issue was there wasn’t any aircon in the room so it was very uncomfortable in the evenings.

10

Susan

19 Nov 2025

·

Stayed 3 nights

Room was lovely really clean & comfortable Nice touches slippers, dressing gown Kettle Clothes steamer

8

Joyce

2 Oct 2025

·

Stayed 1 night

Hotel and room were nice and clean. Staff was exceptional. However, it’s worth noting classic rooms face a very busy main road and you can hear faint traffic noise in the room, making the balcony unusable unless you don’t mind the traffic. We also tried to emailed the hotel about parking 4 times beforehand but they did not response to any of the emails. Luckily it turned out there’s free parking on all the streets near the hotel.

10

Claus

29 Jan 2026

·

Stayed 1 night

A nice room with balcony and the staff are so kind as usual, we definitely want to come back, great breakfast

10

Ronald

30 Oct 2025

·

Stayed 1 night

Nice rooms, friendly staff only downside the room is far from the only elevator

10

Kim

18 May 2025

·

Stayed 7 nights

Good hotel with nice staff. Close to a busy highway, but double windows, lowered the noise, so it was nice and quiet in the room.

8

Filippo

3 Feb 2026

·

Stayed 4 nights

The room was a bit tight but great overall!

6

Lisa

29 Nov 2023

·

Stayed 2 nights

Initially on arrival to say that we were disappointed was an understatement! We had booked a Gold suite via Expedia. According to the their website the suite should have included a separate livingroom, pool view with a large balcony. Instead the room we were allocated was extremely dark, had half a balcony, a carpark view and no separate living space. When this was raised with reception I was advised that they were in dispute with booking agencies in regards to the room images displayed. They went on to say that they were not representative of all the gold rooms available. When I asked to be moved to another room I was advised that they were all sold out and that one may become available the following day which meant we would have to re-pack and move again. We were not offered any compensation for this and the attitude from staff lacked any consideration for our situation. We were then moved rooms the next day and the difference in quality was very stark. We were only later contacted by the vip team via letter when I had left a negative review on Expedia. Upon speaking to them they appeared disinterested and unaware of our issues. Staff again admitted that not all gold rooms were of the same standard which in my view was unacceptable when you are paying a premium. This would suggest that either the booking agency or Hard Rock as a company are advertising false images. This ruined what should have been a good experience for us.

2

Kim

27 Jan 2025

·

Stayed 1 night

The room was very hot. There was no way to control the temperature in the room. When we asked the desk about it, they confirmed that the hotel was old and there was only central air which was controlled by the hotel. We tried opening the door to cool the room, but it is on a busy highway and was very loud. The Buffett dinner was expensive, not good, and did not include any drinks. $35 for dinner. $30 for breakfast. The staff was incredibly nice and helpful, especially the concierge.

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Service

Staff are widely described as friendly and helpful, with quick problem‑solving at times. Countering this, guests report slow check‑in, unanswered phones, and understaffed or slow service at the pools.

Related guest reviews

8

Andrea

26 Nov 2025

·

Stayed 3 nights

Overall the hotel was great, 4 minutes in a taxi to the marina (only 5 euros) and breakfast offered a wide range of food in abundance. We did experience issues with the wristbands not working preventing access to the room, however we requested to move rooms and this was arranged speedily Unfortunately this happened again following the move, the wristbands appeared to fail following the cleaner attending. We reported this again and we’re given fresh wristbands and complimentary drinks. Staff were responsive and attentive so our overall experience was good and I would stay here again.

10

Ellen

4 Feb 2026

·

Stayed 1 night

Very good stay, special thanks to Saad for making the stay very memorable. Excellent customer service and going above and beyond every step.

8

Björn

16 Feb 2026

·

Stayed 3 nights

Rent och fräscht. Dock långsam check-in

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8

Marcus

5 Jan 2026

·

Stayed 4 nights

Very clean and great breakfast. Slow check-in and noice from the highway al night.

10

Desmond Barry

30 Dec 2025

·

Stayed 3 nights

Great staff at the lobby bar.

10

Bandana

28 Oct 2025

·

Stayed 1 night

Everything was perfect! The staff was courteous and friendly. Clean property loved being there

6

Catherine

8 Feb 2026

·

Stayed 1 night

The room service was not available and the Sauna was broken in the Spa so not usable. In the Lobby Bar, the book food & drink QR was also not working. And the only restaurant offering food was a buffett style option. My Bedroom on entry smelt stale so i had to open the window. On a positive note the receptionist on arrival, Rachel was lovely & extremely helpful.

6

Angela

27 Nov 2024

·

Stayed 3 nights

A impactful, wow factor hotel, with a live band setting up in the lobby as we arrived. Sadly disappointing check-in: slow service, no arrival acknowledgment, no double bed available (despite the hotel clearly not being at capacity and despite having checked in online 2 days earlier). Vouchers offered for a free drink with a spend of €30 in the on-site restaurant when dinner was included in our Half Board rate, the same for an off site restaurant, plus a glass of cava each from the main bar which we saved for departure. Recommended not to use the beach access pathway in the evening - a welcome warning as the subway was intimidating enough in daylight! Hotel was clean & tidy & smelled delightful in the accommodation corridors, although the fishy aroma from dinner on Sunday evening seemed to linger downstairs somewhat into Monday. Disappointed to only see 2 brief live acts during our stay (Saturday night until afternoon) Deluxe bedroom was fine. Nice. Pool view with balcony which would have been a great perk if there had been anything happening around the pool on the stage or terrace or DJ dome. TV was limited - eventually found Film4 in English - HR music channels were not interactive, playlists not always playing smoothly or sync’d with the ‘video’ (single covers to ID track playing). No access to Netflix:Prime:apple - chrome cast didn’t work. Food in main restaurant was generally good, fresh & plentiful.

10

Elizabeth

25 Jun 2025

·

Stayed 6 nights

Great location, hotel staff where unbelievable they where super helpful and was able to sort any issue or request we had, 10 out of 10 service and cleanliness

6

Suria

1 Jun 2025

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Stayed 4 nights

When we checked in to our room, I tried calling reception and was on hold for 15 mins with no answer so had to physically head downstairs (which was a trek considering where our suite was). There was a weird loud vibration noise in the room every 20 mins or so which would sometimes wake me up at night. The shower temperature and pressure kept changing whilst it was on and the handwash bottle was broken. The upstairs poolside service was really slow and not because of the staff who were lovely, but because the hotel only had two staff working there. I also didn’t get any perks of being a Hotels.com gold member. The food was nice and the spa massage was relaxing. The staff were also friendly (just too busy). The location is also great, with nice restaurants in walking distance and a mini market opposite. Overall, I would not stay at this hotel again, it did not live up to the Hard Rock name and there are nicer alternatives.

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Location

Convenient for walking to the beach and Puerto Banús via an underpass. Being beside a busy road brings some noise and makes access less straightforward.

Related guest reviews

10

John

13 Oct 2025

·

Stayed 3 nights

Stunning Hotel in a perfect location, close to beach which you can stroll along to marina. Great choice of food for breakfast Pools are beautiful, Lovely rooftop pool and bar Pleasant helpful staff Would 100% return to this hotel

10

Kjell Tore

21 Jan 2026

·

Stayed 2 nights

Hotellet har en fantastisk beliggenhet for all aktivitet i Puerto Banus. Flott mottakelse i resepsjonen. Rommene fine og særdeles fin frokost. Kommer tilbake på samme hotell, både med familie og forretningsreise.

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8

Marcel Johannes

5 Oct 2025

·

Stayed 3 nights

Goed hotel alleen ligging niet erg handig om ergens te komen heb je auto nodig. En er loopt een drukke weg langs hotel die je niet makkelijk kan oversteken.

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8

Danny

11 Oct 2024

·

Stayed 3 nights

Godt ophold på hotellet. Fine værelser med god udsigt til pool området. Stort hotel med en masse liv. Gå afstand til havnen. Virkelig god morgenmad buffet. Eneste minus er at motorvejen kan høres.

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10

Sharmila

5 Oct 2024

·

Stayed 4 nights

The subway from the hotel to the beach was very dirty

10

Kim

18 May 2025

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Stayed 7 nights

Good hotel with nice staff. Close to a busy highway, but double windows, lowered the noise, so it was nice and quiet in the room.

10

Emma

20 Feb 2024

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Stayed 5 nights

Lovely hotel! Perfect location and luxurious.

8

Andy

26 Jun 2024

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Stayed 3 nights

Lovley hotel but being the wrong side of the the dual carriage way makes access challenging and impractical

10

simerjit

10 Mar 2025

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Stayed 4 nights

Great location

10

Chamoun

29 Oct 2025

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Stayed 3 nights

I would definitely stay again. Highly recommended. Parking easy and free. Breakfast buffet is good. We also ate the dinner buffet. 15 min walk to puerto Banús. 4 min in Taxi for 5 euros. The lobby is great. The room is nice with balcony. The staff are superb.

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Dining

Breakfast is frequently praised for range and quality, but dinner and pool food are mixed and drinks can be pricey; room service and off‑season options can be limited.

Related guest reviews

10

Linda

3 Mar 2025

·

Stayed 3 nights

Great looking hotel we loved it staff were very friendly and helpful. Fran on front desk welcomed us and went through everything with us. Room was great with a small balcony. Bathroom had a shower and was gorgeous. Coffee machine in the room steamer for clothes. Large tv on wall. Room cleaned each day. Great big bar in the lobby with plenty of seating in and outdoors. Drinks were expensive enough. Breakfast was fantastic plenty of variety and replenished often. Lots of seating and there’s an egg/omelette station. A lady there cooking non stop. The main pool was closed on the first day but was filled up and opened the rest of our stay. There is another infinity pool on level one with subbed there too. We went there the second day but we were moved down to the main pool, which was ok with us. The music at the pool was very good. Service for drinks and food were available at the pool. There’s a small supermarket across the road. There is a walkway/tunnel to get across a very busy road outside the hotel. This leads to the beach and puerto banus marina for bars restaurants and shopping. We loved our time here.

10

Lindsey

31 Oct 2025

·

Stayed 7 nights

October stay - we were blessed with brilliant weather. Pool area was lovely - plenty sunbeds - water maybe a wee bit cold but refreshing! Food in all restaurants was nice and the staff were lovely. Cocktails expensive but v nice.

4

john

6 Dec 2025

·

Stayed 5 nights

Breakfast really isn’t worth having, the quality is terrible, one ate once in 5 nights, the hotel really should be an adults only as some sights and clients are not appropriate for under 18 viewing and sadly despite advertising air conditioning, we have no control so despite complaining rooms are too hot on an evening, even in January so you need the patio doors open, then it’s too noisy with toad noise or loud party people, sadly we had a crazy person next door to us screaming down the phone until 3.30 am then blasting and singing along to very loud music until 4.15 am, after 3 nights of pain we asked for a refund on last 2 nights which was declined so forced to stay in hotel, positive - staff were brilliant, room switched so last 2 nights just the heat issue - will definately not return or recommend, shame really as ambiance at reception and pool area is lovely

8

Stephen

11 May 2024

·

Stayed 2 nights

Property and rooms were stunning but food in the evening for dinner was terrible. Breakfast was fine.

10

Andrew

24 Apr 2025

·

Stayed 11 nights

Loved the pool area, especially Sun Society pool. Balinese beds were great. Pool was cool but refreshing. Food at breakfast and dinner on half board was excellent. Getting drinks or food at the pool bars was the only negative we experienced. Staff were lovely and did their best but there was not enough for demand at the busy times of lunch and pre- dinner. As such this meant long wait times. We had lunch once in the hotel at the start of our stay but did not enjoy due to the poor quality of the food and high price. €20 for nachos that were inedible due to being drowned in sauce.

8

Sophie

23 Feb 2025

·

Stayed 4 nights

Lovely hotel, breakfast was unbelievable, service on the whole was good. The main bar was a great spot for evening drinks with the live music, drinks are reasonably priced. However, being outside of the summer season the pool bar was closed which was inconvenient when the wanting to order food and drinks. The spa is small and only available at a charge, quite surprising for such a large hotel. The tea/coffee in the room was not replenished, we were told we needed to pay for more so I’d recommend others walk across the road to the shop and buy some there. 3 euros for a teabag was outrageous.

6

cynthia

10 Sept 2025

·

Stayed 3 nights

For the high prices, it’s an okay hotel. The rooms are decent, depending where your room is, you will have to walk a long distance to get to it from the elevator since they only have one. The gym wasn’t great, the breakfast buffet food was not good, the staff was not attentive, felt like an average hotel.

10

Real Christopher

27 Oct 2025

·

Stayed 3 nights

Great property but the breakfast buffet needs improvement. From the poor quality coffee to the bacon it’s below what a property like this should offer. Beware of the insane drinks prices and buy from the bottle shop next door and enjoy pool side at a fraction of the price.

10

mario

17 Jan 2026

·

Stayed 10 nights

Bra rum med utsikt över poolområdet och havet. Välstädat varje dag. Utmärkt frukost saknade inget Bra barmeny fantastisk Ceasarsallad Gångavstånd till stranden och Puerto Banus marina

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10

Matthew

13 Jan 2026

·

Stayed 3 nights

Great room & facilities. Great breakfast selection & exceptionally clean.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $198	6 $261	7 $181
8 $133	9 $114	10 $129	11 $114	12 $120	13 $140	14 $139
15 $112	16 $107	17 $114	18 $114	19 $133	20 $139	21 $141
22 $104	23 $104	24 $105	25 $103	26 $104	27 $114	28 $114
29 $105	30 $104

Su	Mo	Tu	We	Th	Fr	Sa
		1 $101	2 $110	3 $101	4 $130	5 $138
6 $107	7 $126	8 $101	9 $100	10 $101	11 $101	12 $100
13 $100	14 $101	15 $101	16 $101	17 $101	18 $117	19 $117
20 $101	21 $107	22 $110	23 $113	24 $174	25 $207	26 $277
27 $166	28 $170	29 $183	30 $234	31 $340

Hard Rock Hotel Marbella

Prices for Hard Rock Hotel Marbella

Monthly average prices

About this property

Location

Room options

Suite (Silver)

Suite (Gold)

Superior Room

Deluxe Room

Studio Suite

Studio Suite, Pool View

Classic Room

Guest reviews of Hard Rock Hotel Marbella

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hard Rock Hotel Marbella

Prices for upcoming dates

Business details