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Kasa Lady Bird Lake Austin

From

204 USD

a notte

Kasa Lady Bird Lake Austin - Image 1

Kasa Lady Bird Lake Austin - Image 2

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From

204 USD

a notte

Informazioni su questa struttura

Enjoy a vibrant stay in downtown Austin with an outdoor pool, fitness center, and Mexican cuisine at Uncle Julio's.

Parcheggio
Piscina
Camere non fumatori
Business center
Giardino
Ciclismo

Posizione

301 BRAZOS STREET, Waller Creek District, Austin, Texas, Stati Uniti d'America

Altre informazioni sulla posizione

Opzioni camera

17

One-Bedroom Apartment (Self Check-In with Virtual Front Desk)

Dettagli della camera

1 Letto Matrimoniale Large

1 Divano Letto

Posti letto: 4

698 ft²

Aria condizionata

Riscaldamento

Cucina

Ingresso privato

18

Two-Bedroom Apartment (Self Check-In with Virtual Front Desk)

Dettagli della camera

1 Letto Matrimoniale Large

1 Letto Matrimoniale Large

1 Divano Letto

Posti letto: 6

1312 ft²

Balcone

Aria condizionata

Riscaldamento

Cucina

Ingresso privato

14

Deluxe Studio (Self Check-In with Virtual Front Desk)

Dettagli della camera

1 Letto Matrimoniale Large

e

1 Divano Letto

Posti letto: 4

543 ft²

Aria condizionata

Riscaldamento

Cucina

Ingresso privato

18

Studio (Self Check-In with Virtual Front Desk)

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

363 ft²

Aria condizionata

Riscaldamento

Angolo cottura

Ingresso privato

Recensioni degli ospiti su Kasa Lady Bird Lake Austin

7.8

Buono

Sulla base di 67 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

A Kasa Lady Bird Lake Austin, i viaggiatori apprezzano la posizione centrale e comoda, perfetta per esplorare a piedi, e le spaziose unità in stile appartamento dotate di cucina e lavanderia, sebbene la struttura assomigli più a un edificio residenziale che a un tradizionale hotel con servizi completi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Cosa pensano gli ospiti

A Kasa Lady Bird Lake Austin, i viaggiatori apprezzano la posizione centrale e comoda, perfetta per esplorare a piedi, e le spaziose unità in stile appartamento dotate di cucina e lavanderia, sebbene la struttura assomigli più a un edificio residenziale che a un tradizionale hotel con servizi completi.

Gli ospiti spesso sottolineano la cordialità del personale, l'accesso sicuro e i servizi utili come piscina, palestra e un comodo minimarket al piano terra. Tra gli aspetti negativi ricorrenti figurano il parcheggio costoso o non disponibile in loco e una pulizia incostante, a volte accompagnata da rumore o problemi di manutenzione come bassa pressione dell'acqua o acqua calda limitata. Nel complesso, aspettatevi una base spaziosa e self-service in una posizione privilegiata.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Gli ospiti apprezzano la sicurezza dell'edificio e i servizi utili come la piscina, la palestra e il minimarket al piano terra. Il parcheggio è spesso un problema, non incluso o molto costoso, e a volte non disponibile in loco.

Recensioni degli ospiti correlate

10

Judy

25 dic 2022

·

Soggiorno di 19.346 notti

Apartment was well maintained and stocked. The amenities were outstanding.

Apartment was well maintained and stocked. The amenities were outstanding.

10

Cynthia

25 set 2025

·

Soggiorno di 5 notti

We loved the location, very walkable. Clean and comfy..except for the sofa bed. Loved the pool area.

We loved the location, very walkable. Clean and comfy..except for the sofa bed. Loved the pool area.

10

John

30 set 2025

·

Soggiorno di 5 notti

This property was clean, spacious, and comfortable. It worked very well for two couples traveling together. It is very centrally located. The pool and gym are very nice.

This property was clean, spacious, and comfortable. It worked very well for two couples traveling together. It is very centrally located. The pool and gym are very nice.

10

Teresa

2 feb 2023

·

Great communication with Kasa and lovely unit. Do your research in advance regarding parking! We parked across street and it was $80 a day!

Great communication with Kasa and lovely unit. Do your research in advance regarding parking! We parked across street and it was $80 a day!

10

prithvi

12 mag 2025

·

Soggiorno di 3 notti

Definitely works if you need 2 isolated rooms when traveling as a family with a teenager. Kitchen with vessels, fridge, washer dryer etc if you use them 😀. Parking wasn’t included and it costs 45$ per night.

Definitely works if you need 2 isolated rooms when traveling as a family with a teenager. Kitchen with vessels, fridge, washer dryer etc if you use them 😀. Parking wasn’t included and it costs 45$ per night.

10

Gabrielle

15 set 2025

·

Soggiorno di 4 notti

Kasa lady bird was a wonderful stay. The studio was clean and very cozy. Having a washer/dryer was great since I stayed for a few days. The place itself was safe and there’s a grocery story on the first floor which was super convenient for things I needed. Highly recommended!

Kasa lady bird was a wonderful stay. The studio was clean and very cozy. Having a washer/dryer was great since I stayed for a few days. The place itself was safe and there’s a grocery story on the first floor which was super convenient for things I needed. Highly recommended!

10

Sean

1 gen 2025

·

Soggiorno di 6 notti

Very nice one bedroom apartment with washer and dryer. Perfect location and free coffee in the lobby!

Very nice one bedroom apartment with washer and dryer. Perfect location and free coffee in the lobby!

8

Scott

7 nov 2024

·

Soggiorno di 5 notti

Parking situation was expensive af

Parking situation was expensive af

10

Bruce

7 feb 2026

·

Soggiorno di 2 notti

Staff was very courteous and helpful. Great location building is very secure.

Staff was very courteous and helpful. Great location building is very secure.

10

Joshua

2 dic 2024

·

Soggiorno di 2 notti

Good location, convenient bodega next door. No on-site parking available.

Good location, convenient bodega next door. No on-site parking available.

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Pulizia

Molte recensioni descrivono gli appartamenti come puliti o ben tenuti, ma la pulizia è incostante, con segnalazioni ripetute di bocchette della polvere, oggetti dimenticati, muffa o insufficiente pulizia dopo la manutenzione.

Recensioni degli ospiti correlate

2

Clareth

1 ott 2024

·

Soggiorno di 2 notti

This place was dirty! Nothing like the pictures at all, the silverware was dirty, shower had mold and the shower had kept malfunctioning. The AC battery was about to die and you could literally hear noises I could not sleep at night. Please there are better and adorable places to stay, this is not worth it

This place was dirty! Nothing like the pictures at all, the silverware was dirty, shower had mold and the shower had kept malfunctioning. The AC battery was about to die and you could literally hear noises I could not sleep at night. Please there are better and adorable places to stay, this is not worth it

4

Brad

20 apr 2023

·

Soggiorno di 1 notte

The unit was very filthy. Bedding was not changed, dirty sheets were on the fold out so far which was our only other option. Trash was in two trash cans. The floor was filthy blood on that she’s there was blood on the sheets and dishes in the dishwasher and sink.

The unit was very filthy. Bedding was not changed, dirty sheets were on the fold out so far which was our only other option. Trash was in two trash cans. The floor was filthy blood on that she’s there was blood on the sheets and dishes in the dishwasher and sink.

6

Carly

10 gen 2024

·

Soggiorno di 1 notte

Hotels.com doesn’t show you it’s a 3rd party service so when I booked an hour before arriving there wasn’t enough time to get all the info sent to the 3-4 different parties involved. Though I did get a confirmation that it was good to go. Then all the check in instructions went to someone else’s phone and from there it was a nightmare with phone calls and such. If I were in a hurry I would have been in trouble. Check in took almost an hour to get me to the room. Inside the “apartment” it was not too bad but it was not built like a hotel so there was a lot of abuse to the fixtures and furnishings that you done see at a regular establishment. There was also black mold around the tub/shower which isn’t healthy. I would not go back.

Hotels.com doesn’t show you it’s a 3rd party service so when I booked an hour before arriving there wasn’t enough time to get all the info sent to the 3-4 different parties involved. Though I did get a confirmation that it was good to go. Then all the check in instructions went to someone else’s phone and from there it was a nightmare with phone calls and such. If I were in a hurry I would have been in trouble. Check in took almost an hour to get me to the room. Inside the “apartment” it was not too bad but it was not built like a hotel so there was a lot of abuse to the fixtures and furnishings that you done see at a regular establishment. There was also black mold around the tub/shower which isn’t healthy. I would not go back.

10

Francis

28 apr 2025

·

Soggiorno di 3 notti

Great place, good room amenities, super clean large space, safe building with lots of amenities to use. Local spots to eat, shop, and accessible to groceries and walking distance to nice restaurants.

Great place, good room amenities, super clean large space, safe building with lots of amenities to use. Local spots to eat, shop, and accessible to groceries and walking distance to nice restaurants.

10

Kendra

15 ott 2025

·

Soggiorno di 5 notti

Great location, great amenities, friendly staff and very clean

Great location, great amenities, friendly staff and very clean

10

John

30 set 2025

·

Soggiorno di 5 notti

This property was clean, spacious, and comfortable. It worked very well for two couples traveling together. It is very centrally located. The pool and gym are very nice.

This property was clean, spacious, and comfortable. It worked very well for two couples traveling together. It is very centrally located. The pool and gym are very nice.

10

Gabrielle

15 set 2025

·

Soggiorno di 4 notti

Kasa lady bird was a wonderful stay. The studio was clean and very cozy. Having a washer/dryer was great since I stayed for a few days. The place itself was safe and there’s a grocery story on the first floor which was super convenient for things I needed. Highly recommended!

Kasa lady bird was a wonderful stay. The studio was clean and very cozy. Having a washer/dryer was great since I stayed for a few days. The place itself was safe and there’s a grocery story on the first floor which was super convenient for things I needed. Highly recommended!

10

Kali

15 lug 2025

·

Soggiorno di 3 notti

Super quiet building and condo. Clean, cool, quiet. Great communication even when missing a hairdryer. Concierge were all so very polite and knowledgeable.

Super quiet building and condo. Clean, cool, quiet. Great communication even when missing a hairdryer. Concierge were all so very polite and knowledgeable.

6

Maija

5 feb 2025

·

Soggiorno di 3 notti

Stayed for three nights and would say overall it was just fine. It was an amazing location and check in was easy, but I wasn’t expecting it to essentially be a unit in an apartment building. I’ve stayed at other aparthotels where the majority is like a hotel or half the building is clearly for residents and the other for guests. I just felt like I was sleeping in someone’s apartment. At face value it was nice, but the closer you looked the cracks started showing. We had an issue with the shower making loud noise and they did come to fix it, but in the process left a lot of dirt/debris around the tub and didn’t clean it up. There was dust coating the bathroom air vent and little things that indicated it may not be as nice as we expected. Definitely not a bad stay but I’d rather pay more for an actual hotel.

Stayed for three nights and would say overall it was just fine. It was an amazing location and check in was easy, but I wasn’t expecting it to essentially be a unit in an apartment building. I’ve stayed at other aparthotels where the majority is like a hotel or half the building is clearly for residents and the other for guests. I just felt like I was sleeping in someone’s apartment. At face value it was nice, but the closer you looked the cracks started showing. We had an issue with the shower making loud noise and they did come to fix it, but in the process left a lot of dirt/debris around the tub and didn’t clean it up. There was dust coating the bathroom air vent and little things that indicated it may not be as nice as we expected. Definitely not a bad stay but I’d rather pay more for an actual hotel.

10

Steven

24 ott 2025

·

Soggiorno di 2 notti

Room was a bit tired and had been well used, there were drinks and food left in the fridge from previous booking. But overall was a nice safe hotel in a great location.

Room was a bit tired and had been well used, there were drinks and food left in the fridge from previous booking. But overall was a nice safe hotel in a great location.

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Camere

Gli spaziosi alloggi in stile appartamento, con cucina completa e lavanderia, sono adatti a famiglie e soggiorni prolungati, e alcune unità offrono una bella vista. Tra gli aspetti negativi figurano il rumore della strada o della hall a seconda della posizione, arredamenti datati o letti scomodi, e segnalazioni di bassa pressione dell'acqua o acqua calda limitata.

Recensioni degli ospiti correlate

8

Laura

15 feb 2024

·

Soggiorno di 4 notti

The beds were extremely comfortable. But you could hear every single thing on the street even 13 floors up. There is no service because its not a hotel its an apartment. If you are looking for a hotel experience I would avoid this place. its great if you need extra space, kitchen and washer & dryer.

The beds were extremely comfortable. But you could hear every single thing on the street even 13 floors up. There is no service because its not a hotel its an apartment. If you are looking for a hotel experience I would avoid this place. its great if you need extra space, kitchen and washer & dryer.

10

Derek

11 ott 2025

·

Soggiorno di 1 notte

Staff was friendly, building is secure. Great views. Very quiet.

Staff was friendly, building is secure. Great views. Very quiet.

10

John

30 set 2025

·

Soggiorno di 5 notti

This property was clean, spacious, and comfortable. It worked very well for two couples traveling together. It is very centrally located. The pool and gym are very nice.

This property was clean, spacious, and comfortable. It worked very well for two couples traveling together. It is very centrally located. The pool and gym are very nice.

10

prithvi

12 mag 2025

·

Soggiorno di 3 notti

Definitely works if you need 2 isolated rooms when traveling as a family with a teenager. Kitchen with vessels, fridge, washer dryer etc if you use them 😀. Parking wasn’t included and it costs 45$ per night.

Definitely works if you need 2 isolated rooms when traveling as a family with a teenager. Kitchen with vessels, fridge, washer dryer etc if you use them 😀. Parking wasn’t included and it costs 45$ per night.

8

David

5 mar 2025

·

Soggiorno di 4 notti

Noisy! Ground floor apartment had a lot of street noise BUT ALSO VACUUMING at 7AM

Noisy! Ground floor apartment had a lot of street noise BUT ALSO VACUUMING at 7AM

10

Sean

1 gen 2025

·

Soggiorno di 6 notti

Very nice one bedroom apartment with washer and dryer. Perfect location and free coffee in the lobby!

Very nice one bedroom apartment with washer and dryer. Perfect location and free coffee in the lobby!

6

Erin

22 mag 2023

·

Soggiorno di 3 notti

The room is right off the lobby and very noisy at all times of the day and night.

The room is right off the lobby and very noisy at all times of the day and night.

8

Cara

7 dic 2025

·

Soggiorno di 2 notti

Loved the location and hotel. The concierge was fantastic. The only issue was limited to no hot water in the unit. The shower became cold after about a minute

Loved the location and hotel. The concierge was fantastic. The only issue was limited to no hot water in the unit. The shower became cold after about a minute

8

James

25 ott 2024

·

Soggiorno di 2 notti

The water pressure was absolutely low. The shower was unusable

The water pressure was absolutely low. The shower was unusable

10

Chris

3 dic 2023

·

Soggiorno di 3 notti

Very spacious and high quality room!

Very spacious and high quality room!

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Servizio

Il feedback sul servizio è misto: molti menzionano personale cortese, un concierge disponibile e una comunicazione tempestiva, con alcuni check-in facili. Altri segnalano processi di check-in poco chiari o lenti, servizi in loco limitati tipici dei soggiorni in appartamento o avvisi intrusivi dei sensori di rumore.

Recensioni degli ospiti correlate

6

Elisabeth

5 ago 2024

·

Soggiorno di 2 notti

I should have read through more reviews when booking this last minute on Expedia. Like other reviews it was not clear in terms of how to check in. I requested an early check in (2 pm vs 4 pm) and heard nothing back. But the "virtual front desk" was quick to send me a condescending text about a noise alert in my unit when I got back from yoga and turned the TV on and started a load of laundry. I didn\'t touch the volume on the TV. Just hit play to turn on the Olympics. And this was hours before the stated quiet hours that start at 10 pm, which the text referred to. I am a solo precessional traveler and the text from Kasa was insulting and a bit creepy. Made me wonder what else was being monitored. My unit was right down the hall from the 24hr gym so I was treated to a constant lullaby of weights being dropped on the floor PAST quiet hours. On a positive note I liked the location and the kitchen was well equipped for my needs. As background I have stayed in this type of third-party accommodation before and rate Kasa lower than the other well-known companies.

I should have read through more reviews when booking this last minute on Expedia. Like other reviews it was not clear in terms of how to check in. I requested an early check in (2 pm vs 4 pm) and heard nothing back. But the "virtual front desk" was quick to send me a condescending text about a noise alert in my unit when I got back from yoga and turned the TV on and started a load of laundry. I didn\'t touch the volume on the TV. Just hit play to turn on the Olympics. And this was hours before the stated quiet hours that start at 10 pm, which the text referred to. I am a solo precessional traveler and the text from Kasa was insulting and a bit creepy. Made me wonder what else was being monitored. My unit was right down the hall from the 24hr gym so I was treated to a constant lullaby of weights being dropped on the floor PAST quiet hours. On a positive note I liked the location and the kitchen was well equipped for my needs. As background I have stayed in this type of third-party accommodation before and rate Kasa lower than the other well-known companies.

10

Jeffrey

11 ott 2025

·

Soggiorno di 3 notti

great place for ACL. easy instructions for check in. would stay here again.

great place for ACL. easy instructions for check in. would stay here again.

4

lisa

4 giu 2023

·

Soggiorno di 1 notte

It was clean. Check-in instructions not so accurate. Locked out of bldg because of instructions during rain storm. Parking in this area is miserable and super expensive (up to $50 per day), unit doesn't come with a parking spot. Up to 4 can sleep there, but there were no linens for the sofa bed, so no way to use it. Not even enough towels for 2 people. Ice machine in fridge did not work, nor did the water feature in fridge.

It was clean. Check-in instructions not so accurate. Locked out of bldg because of instructions during rain storm. Parking in this area is miserable and super expensive (up to $50 per day), unit doesn't come with a parking spot. Up to 4 can sleep there, but there were no linens for the sofa bed, so no way to use it. Not even enough towels for 2 people. Ice machine in fridge did not work, nor did the water feature in fridge.

10

Lynn

13 mag 2024

·

Soggiorno di 2 notti

Convenient and spacious accommodations in an apartment building. Good for people who aren't looking for typical hotel amenities (like a front desk or concierge) because there aren't any, but for space and location, we thought it was well worth it.

Convenient and spacious accommodations in an apartment building. Good for people who aren't looking for typical hotel amenities (like a front desk or concierge) because there aren't any, but for space and location, we thought it was well worth it.

6

Carly

10 gen 2024

·

Soggiorno di 1 notte

Hotels.com doesn’t show you it’s a 3rd party service so when I booked an hour before arriving there wasn’t enough time to get all the info sent to the 3-4 different parties involved. Though I did get a confirmation that it was good to go. Then all the check in instructions went to someone else’s phone and from there it was a nightmare with phone calls and such. If I were in a hurry I would have been in trouble. Check in took almost an hour to get me to the room. Inside the “apartment” it was not too bad but it was not built like a hotel so there was a lot of abuse to the fixtures and furnishings that you done see at a regular establishment. There was also black mold around the tub/shower which isn’t healthy. I would not go back.

Hotels.com doesn’t show you it’s a 3rd party service so when I booked an hour before arriving there wasn’t enough time to get all the info sent to the 3-4 different parties involved. Though I did get a confirmation that it was good to go. Then all the check in instructions went to someone else’s phone and from there it was a nightmare with phone calls and such. If I were in a hurry I would have been in trouble. Check in took almost an hour to get me to the room. Inside the “apartment” it was not too bad but it was not built like a hotel so there was a lot of abuse to the fixtures and furnishings that you done see at a regular establishment. There was also black mold around the tub/shower which isn’t healthy. I would not go back.

10

Kendra

15 ott 2025

·

Soggiorno di 5 notti

Great location, great amenities, friendly staff and very clean

Great location, great amenities, friendly staff and very clean

10

fernando

17 feb 2025

·

Soggiorno di 3 notti

Only problem with the wifi but the team solved it fast

Only problem with the wifi but the team solved it fast

8

Cara

7 dic 2025

·

Soggiorno di 2 notti

Loved the location and hotel. The concierge was fantastic. The only issue was limited to no hot water in the unit. The shower became cold after about a minute

Loved the location and hotel. The concierge was fantastic. The only issue was limited to no hot water in the unit. The shower became cold after about a minute

10

Kali

15 lug 2025

·

Soggiorno di 3 notti

Super quiet building and condo. Clean, cool, quiet. Great communication even when missing a hairdryer. Concierge were all so very polite and knowledgeable.

Super quiet building and condo. Clean, cool, quiet. Great communication even when missing a hairdryer. Concierge were all so very polite and knowledgeable.

10

Bruce

7 feb 2026

·

Soggiorno di 2 notti

Staff was very courteous and helpful. Great location building is very secure.

Staff was very courteous and helpful. Great location building is very secure.

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Posizione

Ampiamente elogiato per la posizione centrale e comoda, vicina a ristoranti e attrazioni; l'edificio è sicuro, anche se un percorso nelle vicinanze è stato descritto come poco raccomandabile.

Recensioni degli ospiti correlate

10

Cynthia

25 set 2025

·

Soggiorno di 5 notti

We loved the location, very walkable. Clean and comfy..except for the sofa bed. Loved the pool area.

We loved the location, very walkable. Clean and comfy..except for the sofa bed. Loved the pool area.

10

Kendra

15 ott 2025

·

Soggiorno di 5 notti

Great location, great amenities, friendly staff and very clean

Great location, great amenities, friendly staff and very clean

10

John

30 set 2025

·

Soggiorno di 5 notti

This property was clean, spacious, and comfortable. It worked very well for two couples traveling together. It is very centrally located. The pool and gym are very nice.

This property was clean, spacious, and comfortable. It worked very well for two couples traveling together. It is very centrally located. The pool and gym are very nice.

10

Anita

2 ott 2023

·

Soggiorno di 3 notti

I came to Austin for several reasons, all of which were available and walkable from Kasa. There was actually minimal contact with the staff, but I didn't need to see them more often so that worked out great. I'll stay there again if it's available.

I came to Austin for several reasons, all of which were available and walkable from Kasa. There was actually minimal contact with the staff, but I didn't need to see them more often so that worked out great. I'll stay there again if it's available.

10

Luis

26 nov 2024

·

Soggiorno di 3 notti

This place was great and walking distance from everything. It was very convenient and nice.

This place was great and walking distance from everything. It was very convenient and nice.

10

Anita

13 ott 2025

·

Soggiorno di 3 notti

We really enjoyed our stay here. Great room and property amenities. The grocery store in the building is a HUGE bonus. We had a one bedroom with a full kitchen it was awesome. The building itself is very quiet and safe. You can easily walk to the “dirty 6” the Main Street to get there is very sketch unfortunately we walked one block over and felt much safer. You can walk all over down to the bar bridge and the shopping area. We only used an Uber to go to the airport and Franklins BBQ.

We really enjoyed our stay here. Great room and property amenities. The grocery store in the building is a HUGE bonus. We had a one bedroom with a full kitchen it was awesome. The building itself is very quiet and safe. You can easily walk to the “dirty 6” the Main Street to get there is very sketch unfortunately we walked one block over and felt much safer. You can walk all over down to the bar bridge and the shopping area. We only used an Uber to go to the airport and Franklins BBQ.

10

Brian

24 nov 2025

·

Soggiorno di 2 notti

Great location

Great location

8

Cara

7 dic 2025

·

Soggiorno di 2 notti

Loved the location and hotel. The concierge was fantastic. The only issue was limited to no hot water in the unit. The shower became cold after about a minute

Loved the location and hotel. The concierge was fantastic. The only issue was limited to no hot water in the unit. The shower became cold after about a minute

10

Bruce

7 feb 2026

·

Soggiorno di 2 notti

Staff was very courteous and helpful. Great location building is very secure.

Staff was very courteous and helpful. Great location building is very secure.

10

Joshua

2 dic 2024

·

Soggiorno di 2 notti

Good location, convenient bodega next door. No on-site parking available.

Good location, convenient bodega next door. No on-site parking available.

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Ristorazione

Non ci sono informazioni sufficienti nelle recensioni.

Recensioni degli ospiti correlate

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10

harvey

15 lug 2026

·

Soggiorno di 3 notti

Easy to check in and it was clean very nice. I’ll stay there again. Thank you.

Easy to check in and it was clean very nice. I’ll stay there again. Thank you.

10

Carolina

28 giu 2026

·

Soggiorno di 2 notti

Perfect location, spacious and comfy. Could be a little bit cleaner. But, definitely stay here again.

Perfect location, spacious and comfy. Could be a little bit cleaner. But, definitely stay here again.

10

Jose

6 giu 2026

·

Soggiorno di 7 notti

Awesome property amenities.

Awesome property amenities.

10

Sayantani

4 giu 2026

·

Soggiorno di 2 notti

Amazing views of Austin!

Amazing views of Austin!

6

Joy

3 giu 2026

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Soggiorno di 7 notti

Absolutely furious with the "customer service" which is seemingly a chat bot trying to be upbeat. Long story short, we were on the 15th floor and couldn't leave because the elevators were out. I'm disabled and unable to traverse 15 flights of stairs. We had a concert to go to, missed the entire day of getting to go out and explore the city during our stay and almost missed our concert. The responses were upbeat like we weren't totally inconvenienced and no responses were coming back for the repair estimated time. Then I thought I heard the elevator out in the hall when I was at my wits end as it was pretty much now or never to leave for the concert, and the email from the company (I had emailed and sent a text, no response to the texts for like 2 hours) and they said oh yes, it was up and running about an hour ago! Not cool, ruined an entire day of our vacation. Room was so-so. All furniture was cheap & uncomfortable, kitchen cabinets & fridge front were filthy. The bathroom was so cheap that the shower curtain rod fell right on me from the weight of one towel. One toilet seat screw was sheared off, so all wobbly. I just ordered a set delivered from Amazon to fix it. Not enough TP for our stay & they took 24 hours to get us more, so at about 12 hours we just went and bought some to the tune of 5X the normal price. However, there was one really shiny star to the whole stay and that was Carrie at the concierge desk. She is an absolute jewel!!!

Absolutely furious with the "customer service" which is seemingly a chat bot trying to be upbeat. Long story short, we were on the 15th floor and couldn't leave because the elevators were out. I'm disabled and unable to traverse 15 flights of stairs. We had a concert to go to, missed the entire day of getting to go out and explore the city during our stay and almost missed our concert. The responses were upbeat like we weren't totally inconvenienced and no responses were coming back for the repair estimated time. Then I thought I heard the elevator out in the hall when I was at my wits end as it was pretty much now or never to leave for the concert, and the email from the company (I had emailed and sent a text, no response to the texts for like 2 hours) and they said oh yes, it was up and running about an hour ago! Not cool, ruined an entire day of our vacation. Room was so-so. All furniture was cheap & uncomfortable, kitchen cabinets & fridge front were filthy. The bathroom was so cheap that the shower curtain rod fell right on me from the weight of one towel. One toilet seat screw was sheared off, so all wobbly. I just ordered a set delivered from Amazon to fix it. Not enough TP for our stay & they took 24 hours to get us more, so at about 12 hours we just went and bought some to the tune of 5X the normal price. However, there was one really shiny star to the whole stay and that was Carrie at the concierge desk. She is an absolute jewel!!!

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