Hilton Grand Vacations Club Craigendarroch Suites Royal Deeside

The Hilton was a beautiful stay. We booked 4 nights in a suite. The suite had 2 bathrooms, a refrigerator, microwave, 'kitchen' sink and a living space. It was private and quite. It is a great location just outside of the town and near hiking trails. The only downside was that the pool was closed for renovations during our stay. We did get a massage, it was in the 'spa' which felt more like an extra bonus room that they set up a space. Overall, our stay was relaxing and very enjoyable! I would recommend staying here.

The hotel was very clean and staff were great. Rooms look like they have just been upgraded. Only negative would be that the bar on a Saturday night closed at 10pm.

The reason for choosing this hotel was the leisure facilities which we've used before. Not until after we'd made the booking did they email us to say the leisure facilities were closed for repair. I asked for some compensation and was told bluntly "No" and that the booking couldn't be cancelled. Rude and a rip-off. The room we were given over looked a flat roof with machinery - not exactly Royal Deeside. Won't be going back.

We have stayed at Craigendarroch several times before, always in one of the lodges. This time we chose a Junior Suite in the hotel. Everything was even better than expected. Lovely accommodation, friendly staff and great facilities. We will definitely return.

Overall this was a great property. The 1br suite was large and well equipped. The kids loved the two large pools and ping pong room. The location was great and service was exceptional. Highly recommend. Wish we had stayed longer.

Great location for us. We are touring Scotland and we stopped here after driving through Cairngorm National Park on our way to Stonehaven. We spent 2 wonderful nights. Every meal was fantastic and Lucie is amazing. She is so friendly & kind and a very hard working waitress who was there all day from breakfast to dinner. She took great care to insure my meals were gluten-free and dairy-free. She is an asset to the establishment. The pool, hot tub and gym were clean and welcoming. We were there on a very hot day for Scotland and they brought us an extra fan to help cool the room. I enjoyed walking the gardens, so beautiful and peaceful. The coffee in the room for the french press was delicious . We enjoyed our stay and if ever we return to Scotland we'd book again! Thank you!

It’s a very nice hotel. The pool has been redone and is much better but changing rooms pretty average. Public areas nice. But. No breakfast at a hotel like this is absolutely outrageous. They offer a bag of bread to toast yourself in your room.

The property is lovely except that there is a lot of construction happening. The biggest downside for us was the heat....the room had a small fan and even with both windows open all night, it could not cool us off. Global warming is happening.....bigger fans and top sheets are needed. The food in the restaurant was quite good also.

Excellent pool/spa

Having searched for and booked a hotel with a spa I was disappointed to learn the spa was only open 3 weekdays and not at all at the weekend. On arrival I discovered the advertised swimming pool and leisure suite was closed for refurbishment for the next 8 months. I also found it odd to be asked to pay for a continental breakfast having paid £150 for a single overnight stay. The hotel itself was lovely, staff fantastic but I was left feeling as if I had been sold a pig in a poke.

It is a beautiful location. The suit was roomy, clean and well equipped. Some of the staff are poorly trained. As an example my wife ordered Halibut for dinner and wanted it cooked pink ( not well done) The waitress told us that the hotel could not do that under health ans safety rules. We suggested that she went and had a word with the chef who said, absolutely no problem!!! The staff at the reception are completely unhelpful. And for breakfast the only option is to have a little wire mesh container delivered to your room which contains a croissant, a muffin, a small carton of yogurt and an orange juice. There was no fresh coffee or tea. We were delivered a packet of coffee powder and expected to make coff in the room!!!

Suite immaculate and well equipped.

Nice apartment . Very clean ,roomy

Gym & wet areas werenice as was room Front Desk staff was only good for twlling you what they couldn’t do: get a taxi, get an extended checkout, find a shuttle service, etc. Housekeeping did minimal cleanup - left kitchen dirty, next to nothing in room cleaned. Will NEVER come back here!

Place was so peaceful. Staff friendly and helpful .room was lovely clean lots off space lovely balcony with view .could not find a fault at all .will definitely be back

It didn’t let us down. We primarily chose the hotel because of the location, which I cannot recommend enough. Perfect for our one-night trip to get away for the weekend. Beautiful scenery, fantastic walks on the door-step (Burn O’Vat a particular delight, literally felt like you were walking through a waterfall into a different world), and a lovely, well kept village to wander round for an afternoon. We chose the Hilton primarily because it had a pool and because we expected a good level of quality given the brand reputation. It didn’t disappoint. We went for the smallest room, which was still plenty large for us, and the facilities were just as advertised. Good cleanliness, professional staff and a comfortable bed. The restaurant was particularly good, better than expected, and worth staying in the hotel rather than going down into the town from our opinion. The one negative was that they don’t do a ‘hotel breakfast’ service, only a continental room service option which looked expectedly overpriced. Brunch begins at 10am, but the options are limited (no full Scottish breakfast!). However, given the number of good cafe options in Ballater this wasn’t a problem and not a deal breaker for us. A very enjoyable stay, would have no qualms about returning and doing it all again.

The Hilton was a beautiful stay. We booked 4 nights in a suite. The suite had 2 bathrooms, a refrigerator, microwave, 'kitchen' sink and a living space. It was private and quite. It is a great location just outside of the town and near hiking trails. The only downside was that the pool was closed for renovations during our stay. We did get a massage, it was in the 'spa' which felt more like an extra bonus room that they set up a space. Overall, our stay was relaxing and very enjoyable! I would recommend staying here.

Suite immaculate and well equipped.

Exactly as described. We loved our junior suite and the bed was perfect. Big roomy bathroom a plus. Nice toiletries and decent fluffy towels.

Overall this was a great property. The 1br suite was large and well equipped. The kids loved the two large pools and ping pong room. The location was great and service was exceptional. Highly recommend. Wish we had stayed longer.

Property & room were well appointed and maintained. Room seating was uncomfortable as sofa was a sleeper and chair was stiff, but really, most time is spent out of the room. No AC so we were hot when outside temps were in the 50’sF. In fairness this is common in Scotland. Very nice pools - yes more than 1 - plus restaurant and separate informal lounge. Good food, but breakfast hours start at 10. Doting staff. Perfect service.

Nice apartment . Very clean ,roomy

For £300 a night the view of the car park was unacceptable plus constant noise from the room above made to spoil my birthday treat.

The location is gorgeous, the staff are excellent and we got an upgrade to a suite that was beautiful and had a lovely balcony. Could have not asked for better!

Lovely Hotel, although a way out of Ballater. I assumed it was a short walk into the town going by the website however this is not the case. Nice room although a fare walk from reception with two lifts to negotiate and luggage. No offer of help with luggage or even a trolley! Room and bed very comfortable, although the bathroom was incredibly small. Not sure it was worth the price we paid for the stay.

The place was nice but dated. If you order breakfast, know in advance that they bring you a packet of coffee, not a pot of coffee. We already had free packets of coffee in the room. They did remove the $3.50 charge when I asked them to, although not happily.

It is a beautiful location. The suit was roomy, clean and well equipped. Some of the staff are poorly trained. As an example my wife ordered Halibut for dinner and wanted it cooked pink ( not well done) The waitress told us that the hotel could not do that under health ans safety rules. We suggested that she went and had a word with the chef who said, absolutely no problem!!! The staff at the reception are completely unhelpful. And for breakfast the only option is to have a little wire mesh container delivered to your room which contains a croissant, a muffin, a small carton of yogurt and an orange juice. There was no fresh coffee or tea. We were delivered a packet of coffee powder and expected to make coff in the room!!!

They never answer the phone. No room service and no breakfast u til 10:00AM. Check out was also at 10:00 AM. Awful stay and very pricey.

We have stayed at Craigendarroch several times before, always in one of the lodges. This time we chose a Junior Suite in the hotel. Everything was even better than expected. Lovely accommodation, friendly staff and great facilities. We will definitely return.

Poor check in and out due to very late check in (4pm) and early check out (10am) for aSunday check out and no cooked breakfast available until 10am.

The staff at this property were very kind and helpful, I was pleasantly surprised with our stay and would love to stay again in the future, thank you!

Great location for us. We are touring Scotland and we stopped here after driving through Cairngorm National Park on our way to Stonehaven. We spent 2 wonderful nights. Every meal was fantastic and Lucie is amazing. She is so friendly & kind and a very hard working waitress who was there all day from breakfast to dinner. She took great care to insure my meals were gluten-free and dairy-free. She is an asset to the establishment. The pool, hot tub and gym were clean and welcoming. We were there on a very hot day for Scotland and they brought us an extra fan to help cool the room. I enjoyed walking the gardens, so beautiful and peaceful. The coffee in the room for the french press was delicious . We enjoyed our stay and if ever we return to Scotland we'd book again! Thank you!

It was perfect for our honeymoon stay. Drove over 500 miles to get there and it was worth it. It is paradise on earth. It is high quality and has amazing amenities. The staff are awesome too.

Terrible staff work in the hotel

Gym & wet areas werenice as was room Front Desk staff was only good for twlling you what they couldn’t do: get a taxi, get an extended checkout, find a shuttle service, etc. Housekeeping did minimal cleanup - left kitchen dirty, next to nothing in room cleaned. Will NEVER come back here!

On accommodation alone, 5 stars. Staff were lovely and accommodating. Restaurant was good but just that. Service excellent but food unexceptional. Okay but I've had better. A lot of it felt bought in rather than developed and cooked on site.

Very conveniently located for the gathering and village of Ballater.

It is a beautiful location. The suit was roomy, clean and well equipped. Some of the staff are poorly trained. As an example my wife ordered Halibut for dinner and wanted it cooked pink ( not well done) The waitress told us that the hotel could not do that under health ans safety rules. We suggested that she went and had a word with the chef who said, absolutely no problem!!! The staff at the reception are completely unhelpful. And for breakfast the only option is to have a little wire mesh container delivered to your room which contains a croissant, a muffin, a small carton of yogurt and an orange juice. There was no fresh coffee or tea. We were delivered a packet of coffee powder and expected to make coff in the room!!!

The Hilton was a beautiful stay. We booked 4 nights in a suite. The suite had 2 bathrooms, a refrigerator, microwave, 'kitchen' sink and a living space. It was private and quite. It is a great location just outside of the town and near hiking trails. The only downside was that the pool was closed for renovations during our stay. We did get a massage, it was in the 'spa' which felt more like an extra bonus room that they set up a space. Overall, our stay was relaxing and very enjoyable! I would recommend staying here.

Lovely hotel in a beautiful area

Overall this was a great property. The 1br suite was large and well equipped. The kids loved the two large pools and ping pong room. The location was great and service was exceptional. Highly recommend. Wish we had stayed longer.

Great location for us. We are touring Scotland and we stopped here after driving through Cairngorm National Park on our way to Stonehaven. We spent 2 wonderful nights. Every meal was fantastic and Lucie is amazing. She is so friendly & kind and a very hard working waitress who was there all day from breakfast to dinner. She took great care to insure my meals were gluten-free and dairy-free. She is an asset to the establishment. The pool, hot tub and gym were clean and welcoming. We were there on a very hot day for Scotland and they brought us an extra fan to help cool the room. I enjoyed walking the gardens, so beautiful and peaceful. The coffee in the room for the french press was delicious . We enjoyed our stay and if ever we return to Scotland we'd book again! Thank you!

The location is gorgeous, the staff are excellent and we got an upgrade to a suite that was beautiful and had a lovely balcony. Could have not asked for better!

Lovely Hotel, although a way out of Ballater. I assumed it was a short walk into the town going by the website however this is not the case. Nice room although a fare walk from reception with two lifts to negotiate and luggage. No offer of help with luggage or even a trolley! Room and bed very comfortable, although the bathroom was incredibly small. Not sure it was worth the price we paid for the stay.

Location was perfect for easy access to town and palace tours.

It didn’t let us down. We primarily chose the hotel because of the location, which I cannot recommend enough. Perfect for our one-night trip to get away for the weekend. Beautiful scenery, fantastic walks on the door-step (Burn O’Vat a particular delight, literally felt like you were walking through a waterfall into a different world), and a lovely, well kept village to wander round for an afternoon. We chose the Hilton primarily because it had a pool and because we expected a good level of quality given the brand reputation. It didn’t disappoint. We went for the smallest room, which was still plenty large for us, and the facilities were just as advertised. Good cleanliness, professional staff and a comfortable bed. The restaurant was particularly good, better than expected, and worth staying in the hotel rather than going down into the town from our opinion. The one negative was that they don’t do a ‘hotel breakfast’ service, only a continental room service option which looked expectedly overpriced. Brunch begins at 10am, but the options are limited (no full Scottish breakfast!). However, given the number of good cafe options in Ballater this wasn’t a problem and not a deal breaker for us. A very enjoyable stay, would have no qualms about returning and doing it all again.

A wonderful break. We were put into Suite 11, which I swear was the bridal suite. Beautiful bedroom and lounge (with dining table) with a microwave and fridge along with the usual coffee/tea/etc. We also had a lovely meal in the Keiller restaurant, a little pricey but every now and again this is OK when accompanied by high quality food.

Poor check in and out due to very late check in (4pm) and early check out (10am) for aSunday check out and no cooked breakfast available until 10am.

Property & room were well appointed and maintained. Room seating was uncomfortable as sofa was a sleeper and chair was stiff, but really, most time is spent out of the room. No AC so we were hot when outside temps were in the 50’sF. In fairness this is common in Scotland. Very nice pools - yes more than 1 - plus restaurant and separate informal lounge. Good food, but breakfast hours start at 10. Doting staff. Perfect service.

Loved the luxury, delicious food and service from all staff. Leisure facilities were superb. Our third time here and it was brilliant!

Great location for us. We are touring Scotland and we stopped here after driving through Cairngorm National Park on our way to Stonehaven. We spent 2 wonderful nights. Every meal was fantastic and Lucie is amazing. She is so friendly & kind and a very hard working waitress who was there all day from breakfast to dinner. She took great care to insure my meals were gluten-free and dairy-free. She is an asset to the establishment. The pool, hot tub and gym were clean and welcoming. We were there on a very hot day for Scotland and they brought us an extra fan to help cool the room. I enjoyed walking the gardens, so beautiful and peaceful. The coffee in the room for the french press was delicious . We enjoyed our stay and if ever we return to Scotland we'd book again! Thank you!

It’s a very nice hotel. The pool has been redone and is much better but changing rooms pretty average. Public areas nice. But. No breakfast at a hotel like this is absolutely outrageous. They offer a bag of bread to toast yourself in your room.

We stayed in one of the lodge suites - 2 adults 2 kids. Beautiful room in a lovely building. Disappointing was the breakfast options. Hot breakfast only available from 10 am. A reasonably priced (for hiilton!) continental breakfast was available for delivery between 8 and 9 if you pre booked the night before (we missed that detail)). Another annoying detail was check out at 10 am! 10 am on a Sunday morning is pretty brutal!

It didn’t let us down. We primarily chose the hotel because of the location, which I cannot recommend enough. Perfect for our one-night trip to get away for the weekend. Beautiful scenery, fantastic walks on the door-step (Burn O’Vat a particular delight, literally felt like you were walking through a waterfall into a different world), and a lovely, well kept village to wander round for an afternoon. We chose the Hilton primarily because it had a pool and because we expected a good level of quality given the brand reputation. It didn’t disappoint. We went for the smallest room, which was still plenty large for us, and the facilities were just as advertised. Good cleanliness, professional staff and a comfortable bed. The restaurant was particularly good, better than expected, and worth staying in the hotel rather than going down into the town from our opinion. The one negative was that they don’t do a ‘hotel breakfast’ service, only a continental room service option which looked expectedly overpriced. Brunch begins at 10am, but the options are limited (no full Scottish breakfast!). However, given the number of good cafe options in Ballater this wasn’t a problem and not a deal breaker for us. A very enjoyable stay, would have no qualms about returning and doing it all again.

The place was nice but dated. If you order breakfast, know in advance that they bring you a packet of coffee, not a pot of coffee. We already had free packets of coffee in the room. They did remove the $3.50 charge when I asked them to, although not happily.

On accommodation alone, 5 stars. Staff were lovely and accommodating. Restaurant was good but just that. Service excellent but food unexceptional. Okay but I've had better. A lot of it felt bought in rather than developed and cooked on site.