Ben Nevis Hotel & Leisure Club

Ich hatte mein ganzes leben lang noch nie ein so schlechtes Bett. Mein Mann schläft am Boden! Habe jetzt Rückenschmerzen. Das Hotel insgesamt heruntergekommen. Das Personal unmotiviert und nicht hilfsbereit. Die Fernbedienung des Fernsehers kaputt und mit altem Klebeband verklebt. Gefragt für neues. Im ganzen Haus keines auffindbar…

Alles nicht mehr in richtig gutem Zustand, dafür war der Preis eindeutig zu hoch. Und das Frühstück war schlecht, kaum Auswahl.

Mehr Jugendherberge als Hotel. Teures Frühstück mit geringem Angebot. Alles in die Jahre gekommen.

Let me start with the positives, as the negatives are a lot. Only and main positive is the staff at the reception and restaurant who is very welcoming and attentive. Esp. the breakfast staff is very welcoming, keeping an eye on all guests and their needs especially Aniko. All are good. We asked for mushrooms for breakfast and they arranged every time. We didn’t have lunch or dinner there, so can’t comment on the staff serving the same, if they are different. Now where this hotel miserably fails, 1. Small room, minimalist facilities for £220 per night. 2. Very bad Wifi signal. 3. TV free channels sometimes worked, sometimes didn’t. Netflix, etc. that runs on the internet did not work at all. 4. Double Bed was too small, may be enough for 2 young kids, but not for the adults. 6. Tiny bathroom to fit WC and shower with basin. 7. Hair dryer very basic, stops after few minutes of use. 8. Security issue - many rooms are long walk from main reception. Main door of the building for the rooms block area is always unlocked. 9. No peephole to room door. 10. No lift. People carried heavy bags over the stairs. This is definitely not a £220 per night room. They have leisure facilities but, 11. Very dirty lockers. 12. The keys of lockers have no wristbands. So, people had to leave their stuff in the lockers without locking them. 13. Shower taps are broken. 14. Steam room handle is broken. 15. Very basic breakfast for £14 per person. No bread variety. Not many things for vegan/vegetarian.

le séjour fut excellent, l'établissement est ancien mais globalement assez bien entretenu, les repas sont bons et le petit déjeuner copieux et divers. La piscine chauffée et le sauna ou le hammam ainsi que la salle de sport, sont très appréciables. On peu se rendre en ville à pied si on le souhaite (environ 700ml). Le personnel est agréable (un petit bémol pour le jeune homme à l'accueil, un peu froid et distant)