Ben Nevis Hotel & Leisure Club

The only negative is the property is not well maintained and the wifi didn’t work in our room. However, staff was very kind, the room was very clean, the bathroom was updated, and the pool and hot tub were nice.

We found the hotel to be very clean and comfortable. Inside the ambience is grand but it is in need of money being spent on it. This was the only gripe. In fact it was not a gripe but a feeling of sadness. Our bedroom was big and grand, and lovely and comfortable. Enormous bed. Very clean The staff were very helpful. Service was quick and the food (evening roast meal and breakfast) was very good and plentiful and reasonably priced. No complaints at all. All good, other than sadness that in these times of the cost of living crisis, the place needs money spending on it. Used the swimming pool which was lovely - again staff very helpful and friendly and amenities were great.

It's quite a bit worn and in need of refurbishment but it's not bad. Very clean, very friendly helpful staff. Could do with new mattresses as they are a bit worn out. Swimming pool jacuzzi and sauna all five stars.

rooms dirty, dusty and to a poor standard

I had to question if I had been given a superior room as it was small with very little good to say about it. I spend a lot of time in hotels travelling with work and I pay £120-£140 per night and have stoped in some fabulous places with good fixtures and fittings. This hotel is very run down and in need of a lot of refurb. The shower head leaked badly. The water from the shower didn’t get hot but the sink next to it did. I asked to be moved rooms and I ended up with a room with terribly creaky floorboards, shower head no better in the new room and all the fixtures and walls in need of repair or replacement. I enjoyed dinner and the service was quick and good.