Name: Crowne Plaza Birmingham NEC by IHG
Address: Pendigo Way, Birmingham, Grafschaft West Midlands, GB
Price range: 74 $–722 $ per night
Rating: 8.4

Was Gäste sagen

Das Crowne Plaza Birmingham NEC by IHG wird für seine günstige Lage in der Nähe des NEC/Resorts World und sein freundliches Personal gelobt. Viele Gäste schätzen die sauberen, komfortablen Zimmer, das gute Frühstück und die gute Anbindung an den Flughafen und den Bahnhof.

Wiederkehrende Nachteile sind veraltete oder abgenutzte Zimmerausstattung, uneinheitlicher Schlafkomfort und Schwierigkeiten mit der Klimatisierung, gelegentliche Lärmbelästigung sowie langsamer Service an der Bar oder im Restaurant. Die Parkmöglichkeiten sind komfortabel, aber die Zahlungsregeln können für manche verwirrend oder kostspielig sein, und einige Gäste äußerten Sicherheitsbedenken. Eine solide, unkomplizierte Wahl für Geschäftsreisende und Besucher von Veranstaltungen.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Moderne Lobby- und Barbereiche mit Parkplätzen vor Ort, die viele als praktisch empfinden. Die Parkplatzbezahlung kann jedoch verwirrend oder kostspielig sein, und einige Gäste berichteten von Sicherheitsproblemen; der Service an der Bar ist gelegentlich langsam.

Ähnliche Gästebewertungen

10

John

24. Feb. 2025

·

Aufenthalt für eine Nacht

Stayed one night for a concert at bp pulse . Hotel is right next to resorts world & venue ,friendly helpful staff .convenient parking (although £10) which is a bit cheeky imho .would stay here again .

2

Mark

14. Juli 2025

·

Aufenthalt für 2 Nächte

Car stolen from hotel car park.

8

Mr john

11. Apr. 2025

·

Aufenthalt für 2 Nächte

Don't be caught out with expensive parking fees. Pay in the hotel not at the meter like we did costing us an extra £10, for the weekend. I think this should made clear on the booking site. Hotel spotless, great food plenty of choice for breakfast, helpful staff, seating area nice and spacious.

2

Trevor

26. Mai 2025

·

Aufenthalt für eine Nacht

You get to the hotel and for the parking right next to it you have to load an App and prepay. £15 - not cheap but at an exhibition centre you expect it. What you don’t expect is a hotel where the “day” you have paid for expires at midnight and you get a £60 “fine for overstaying “ as you leave the following morning. What hotel thinks you want to leave at midnight?. Of course the App doesn’t offer you the option of buying the extra day - no because they know they are going to fleece you with a parking fine. The hotel itself is obviously convenient for events at the arena, a reasonable comfortable chain hotel . But the scumbag parking scheme ruins the experience.

8

Alison

31. Mai 2025

·

Aufenthalt für eine Nacht

Service in bar/restaurant terrible. I waited 30 mins for a drink which I requested without ice but arrived with, another 20 mins later I realized others who had arrived after me were already eating so had to go to check on my food, a sales. When it finally arrived I had no cutlery..I went to the bar to pay as wasn't going to wait, no apology and I realized after that a top had been included on the bill.

8

Jade

6. Juni 2025

·

Aufenthalt für 2 Nächte

Staff were spectacular during our stay. Nikki in the breakfast service was particularly excellent. She was personable and professional. It was clear she loves connecting with people and would remember us and others on return. We had an issue with our in room fridge which was fixed very promptly. The lobby, bar and restaurant areas are well maintained and clean. Unfortunately I would say the rooms are quite tired and need a good refresh, in keeping with the rest of the hotel. The bed was very uncomfortable and worn, the carpet felt dirty because it was so old even though it was clean. The shower in the bathroom also needs updated. This was disappointing as although we were there on a peak weekend, the price for the room was high given the shabbiness of some elements. Location is fantastic, couldn’t fault it. Close to resorts world and the NEC. Would stay here again but would hope the price reflected the state of the rooms better.

8

Sarah

11. März 2024

·

Aufenthalt für eine Nacht

The hotel was clean and comfortable with plenty of space and a decent view. We managed to check in early but the man on reception seemed quite stressed and irritable. Whilst we were waiting in a queue he kept asking everyone that turned up if they were checking in or out. If they were checking out then he would serve them first. We were literally stood at the desk trying to check in but in the time he checked out 3 other people. I found this very rude as he just seemed to be rushing. I would not expect this from a front desk. If I was in a queue then once I had waited my turn I would expect to be served and only me. We paid for parking outside by scanning the signs which are dotted all over. Once at reception the man started to tell us something about parking then served someone else then finished what he was saying. Apparently if we had paid at reception it’s cheaper. The hotel is nice and I would stay again and recommend especially for the location.

8

Jon

7. Okt. 2024

·

Aufenthalt für eine Nacht

Stay was great, Parked my car right out side the front of the hotel, i could see it from the check in desk. When i came down in the morning someone had stolen my tow bar! security not so good. Asked for the CCTV and was told only released to the police, no point calling the police as they only work for money these days. So my one night cost me an extra £250.00

10

Barry

9. Juli 2025

·

Aufenthalt für eine Nacht

This is a lovely hotel, with great staff. The only point id make is, please provide some signage for guests, so they dont pay full whack for parking prior to checking in where they receive a discount. This isnt made clear at point in the car park

10

Tanith

18. Nov. 2024

·

Aufenthalt für 2 Nächte

Excellent weekend stay. All staff were incredibly friendly and rooms were clean and comfortable. Reception organised free drink for mums birthday which was greatly appreciated at the end of a busy day. There was also plenty of parking and lovely breakfast.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Das Housekeeping ist im Allgemeinen gut, wobei viele Bewertungen saubere Zimmer und öffentliche Bereiche hervorheben. Einige Gäste berichteten jedoch von Mängeln wie zerrissenen Handtüchern, übersehenen Stellen oder abgenutzter Ausstattung, die weniger frisch wirkte.

Ähnliche Gästebewertungen

6

LISA

4. Mai 2025

·

Aufenthalt für eine Nacht

Comfortable room, beds and pillows. Second time staying in three weeks and second time had torn hand towel in the bathroom. I did complain this time - not what you’d expect in a four star hotel. Good choice on the bar menu.

4

Lynn

2. Aug. 2024

·

Aufenthalt für eine Nacht

The room I was given was very tired and shabby. Shower curtain ripped, settee greasy, stained, just awful. No fridge, furniture chipped, cushions on bed stained. This was honesty to worst room I’ve had in over 30 years! Breakfast was good but one coffee machine for 100s of people?

6

Mark

2. Jan. 2024

·

Aufenthalt für 8 Nächte

Property was ok, very dirty under the bed I realized when I dropped something. We had a few issues, air conditioning didn’t work, no toilet rolls and conditioner which they fixed when we asked. Convenient location and nice bar

8

Sophie

28. Juni 2024

·

Aufenthalt für eine Nacht

Really big rooms, very comfy and very quiet. Great hotel, good parking, very spacious lobby and bar area. Would stay again.

10

Simon

18. Feb. 2023

·

Aufenthalt für 3 Nächte

Excellent hotel in super clean condition, great breakfast selection, Rooms clean and comfortable and quiet. @ mins walk from Resorts World and 5 mins walk to NEC.

8

Carl

30. Okt. 2025

·

Aufenthalt für eine Nacht

Very nice and clean hotel

10

Sarah

29. Nov. 2025

·

Aufenthalt für eine Nacht

Excellent stay all round, clean and warm accommodation, helpful friendly staff. Great restaurant and breakfast had lots of choice, good value for money. Took advantage of late checkout for additional £20, well worth it. Highly recommend!

10

Rob

13. Juli 2025

·

Aufenthalt für eine Nacht

Was very clean nice room’s friendly staff easy check in and 2 minutes walk to where we was going. Very good parking would highly recommend and would use this property again ⭐️⭐️⭐️⭐️⭐️

10

Tanith

18. Nov. 2024

·

Aufenthalt für 2 Nächte

Excellent weekend stay. All staff were incredibly friendly and rooms were clean and comfortable. Reception organised free drink for mums birthday which was greatly appreciated at the end of a busy day. There was also plenty of parking and lovely breakfast.

10

Elizabeth

12. Juli 2025

·

Aufenthalt für eine Nacht

Clean refurbished room, nice food and helpful staff. Very handy for NEC and airport. Stay here quite a lot and worth a recommendation

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind oft geräumig, ruhig und komfortabel, mit großen Fernsehern und einigen Zimmern mit Seeblick. Viele Gäste stellten jedoch auch fest, dass die Einrichtung veraltet und die Möbel abgenutzt sind sowie der Schlafkomfort variiert. Gelegentlich gibt es Lärm von benachbarten Türen oder Fluren und Probleme mit der Klimaanlage oder Heizung.

Ähnliche Gästebewertungen

10

christine

30. Juli 2025

·

Aufenthalt für 2 Nächte

The hotel is spacious, very clean, staff friendly. The rooms are a good size, very quiet, comfortable and clean. You don't know you're near a major airport as its so quiet.

10

Kim

14. Juli 2025

·

Aufenthalt für eine Nacht

View of the lake and the resort area

2

James

30. Juli 2025

·

Aufenthalt für eine Nacht

Gave me an accessibility room with a paper thin adjoining room door. I could hear the person in the adjacent room cracking into beer cans loud and clear all night. Avoid this hotel at all costs.

10

Katherine

16. Juni 2024

·

Aufenthalt für 2 Nächte

Great stay. Rooms were well equipped, fantastic black out blinds and a comfy bed.

8

Susan

23. Nov. 2025

·

Aufenthalt für 2 Nächte

Always an excellent stay, breakfast has a great choice whether you want healthy or a full English. Staff very friendly and helpful. The rooms are looking a little tired with scuffed furniture and marks on the sofa. However the bathroom was clean with nice fluffy towels. Good shower. Overall a pleasant stay.

8

Jade

6. Juni 2025

·

Aufenthalt für 2 Nächte

Staff were spectacular during our stay. Nikki in the breakfast service was particularly excellent. She was personable and professional. It was clear she loves connecting with people and would remember us and others on return. We had an issue with our in room fridge which was fixed very promptly. The lobby, bar and restaurant areas are well maintained and clean. Unfortunately I would say the rooms are quite tired and need a good refresh, in keeping with the rest of the hotel. The bed was very uncomfortable and worn, the carpet felt dirty because it was so old even though it was clean. The shower in the bathroom also needs updated. This was disappointing as although we were there on a peak weekend, the price for the room was high given the shabbiness of some elements. Location is fantastic, couldn’t fault it. Close to resorts world and the NEC. Would stay here again but would hope the price reflected the state of the rooms better.

10

Kevin

28. Nov. 2025

·

Aufenthalt für eine Nacht

Crowne Plaza Birmingham NEC by IHG offers excellent comfort and convenience. The rooms are spacious and well-appointed, with modern amenities that ensure a relaxing stay. The staff are friendly and attentive, providing great service throughout. Its location near the NEC makes it perfect for both business and leisure travelers. Highly recommended!

6

Robert

1. Sept. 2023

·

Aufenthalt für 2 Nächte

The location and Hotel was excellent, unfortunately the heating and air con in my room was not functioning and I woke up cold both nights. I reported this on the 1st night and although something was done it did not resolve the problem. The illuminating light did not work first night and although it was working 2nd night the heating and A/C still did not function

6

Ashley

24. Juni 2025

·

Aufenthalt für eine Nacht

Unfortunately the air conditioning was not wor

10

Laura

15. Juni 2025

·

Aufenthalt für 2 Nächte

Comfortable family room with two double beds and a very big smart TV. It had everything we needed and we had a lovely 2 night stay. The breakfast had a great variety and all of the hotel staff were really helpful and friendly

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Das Personal wird durchweg als freundlich und hilfsbereit an der Rezeption, im Restaurant und beim Frühstück gelobt. Einige Gäste erlebten langsamen Service an der Bar/im Restaurant oder gelegentlich unhilfreiche Interaktionen beim Check-in oder Check-out.

Ähnliche Gästebewertungen

4

Alex

29. Nov. 2025

·

Aufenthalt für eine Nacht

Noisey room, staff uninterested on checkout.

10

Paul

1. Sept. 2025

·

Aufenthalt für 3 Nächte

All good at Crowne Plaza, customer service excellent and staff very friendly and helpful, breakfast great,

10

Robert

23. Mai 2023

·

Aufenthalt für eine Nacht

Friendly professional staff, very clean, drinks and fridge in room. Spacious and comfortable! Breakfast was tasty with a good selection.

10

Waleed

20. Aug. 2025

·

Aufenthalt für eine Nacht

Excellent all in all. Ahmed the receptionist was exceptional in his service. Thank you team crowne plaza.

8

Alison

31. Mai 2025

·

Aufenthalt für eine Nacht

Service in bar/restaurant terrible. I waited 30 mins for a drink which I requested without ice but arrived with, another 20 mins later I realized others who had arrived after me were already eating so had to go to check on my food, a sales. When it finally arrived I had no cutlery..I went to the bar to pay as wasn't going to wait, no apology and I realized after that a top had been included on the bill.

2

Shaista

20. Okt. 2024

·

Aufenthalt für eine Nacht

Check in was not good We were given a room with two single beds and only found out when we went to room. Requested a standard room as that’s what we had booked and told they was none. Then after making a fuss the guy found a room. Guy at reception didn’t seem bothered with what he is doing :

10

Eric

27. Nov. 2025

·

Aufenthalt für eine Nacht

I had to call and make inquiries about my booking. Destiny was brilliant with my issue and was still working when I checked in. She also sorted an evening meal reservation for my party. The meal was excellent. Breakfast was great and the staff in the dining room brilliant. We will be staying again.

8

Jade

6. Juni 2025

·

Aufenthalt für 2 Nächte

Staff were spectacular during our stay. Nikki in the breakfast service was particularly excellent. She was personable and professional. It was clear she loves connecting with people and would remember us and others on return. We had an issue with our in room fridge which was fixed very promptly. The lobby, bar and restaurant areas are well maintained and clean. Unfortunately I would say the rooms are quite tired and need a good refresh, in keeping with the rest of the hotel. The bed was very uncomfortable and worn, the carpet felt dirty because it was so old even though it was clean. The shower in the bathroom also needs updated. This was disappointing as although we were there on a peak weekend, the price for the room was high given the shabbiness of some elements. Location is fantastic, couldn’t fault it. Close to resorts world and the NEC. Would stay here again but would hope the price reflected the state of the rooms better.

8

Sarah

11. März 2024

·

Aufenthalt für eine Nacht

The hotel was clean and comfortable with plenty of space and a decent view. We managed to check in early but the man on reception seemed quite stressed and irritable. Whilst we were waiting in a queue he kept asking everyone that turned up if they were checking in or out. If they were checking out then he would serve them first. We were literally stood at the desk trying to check in but in the time he checked out 3 other people. I found this very rude as he just seemed to be rushing. I would not expect this from a front desk. If I was in a queue then once I had waited my turn I would expect to be served and only me. We paid for parking outside by scanning the signs which are dotted all over. Once at reception the man started to tell us something about parking then served someone else then finished what he was saying. Apparently if we had paid at reception it’s cheaper. The hotel is nice and I would stay again and recommend especially for the location.

10

Sarah

29. Nov. 2025

·

Aufenthalt für eine Nacht

Excellent stay all round, clean and warm accommodation, helpful friendly staff. Great restaurant and breakfast had lots of choice, good value for money. Took advantage of late checkout for additional £20, well worth it. Highly recommend!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Ausgezeichnet für Veranstaltungen im NEC/Resorts World, mit guter Anbindung an die Arena, den Flughafen und den Bahnhof Birmingham International. Restaurants, Geschäfte und eine Lage am See sind in der Nähe, was es sehr praktisch für Kurzaufenthalte macht.

Ähnliche Gästebewertungen

10

jane

13. Aug. 2025

·

Aufenthalt für eine Nacht

The stay was great from the moment we parked the car easily and walked into the lobby. The staff were friendly and very helpful and the rooms were comfortable (a good night's sleep). Crowne Plaza is next door to Resorts World and within walking distance of the NEC and Birmingham International.

10

Priya

11. Mai 2025

·

Aufenthalt für eine Nacht

Overall this is a great property conveniently located within walking distance of Resorts World and BP Pulse live. Staff were very friendly and helpful. The price I paid was quite cheap considering this is a Crown Plaza hotel in Birmingham. 5*.. I would definitely stay here again.

10

Gordon

13. Juni 2024

·

Aufenthalt für eine Nacht

Great location for both the NEC and Birmingham Int Train Station / Airport. All in walking distance. Also…..superb buffet breakfast!! Highly recommend adding to a reservation :-)

10

Antony

17. Apr. 2025

·

Aufenthalt für eine Nacht

Perfect for the airport, nec and Resorts World and a short train ride from the city centre

10

Suzanne

11. Feb. 2025

·

Aufenthalt für eine Nacht

Close to nec

8

Laura

28. Apr. 2025

·

Aufenthalt für eine Nacht

Receptionist helpful, great location for resorts world. Breakfast pricey so didn't book it and didnt eat there so can't comment on food. Rooms nice, big TV and nice bathroom.

8

Arpna

7. Juni 2025

·

Aufenthalt für eine Nacht

Convenient short, walking distance from Birmingham International train station and NEC.

10

Alison

12. Mai 2025

·

Aufenthalt für 3 Nächte

The location was amazing. Right by a beautiful lake and close to many restaurants and other shops and a cinema. Not far from Birmigham airport and Birmingham Intertrnaltional Train station. I had a lovely restful time at the hotel. Though I did several trips out to various locations in Birmingham Its was so nice to get back to the Crowne Plaza NEC.

8

Gareth

20. Nov. 2025

·

Aufenthalt für 2 Nächte

Easy access to NEC

10

Lesley

24. Nov. 2024

·

Aufenthalt für eine Nacht

Perfect for attending an event at the NEC

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Frühstück und Mahlzeiten werden häufig als gut bewertet, mit großer Auswahl. Gelegentliche negative Aspekte sind langsamer Service zu Stoßzeiten, einige lauwarme Speisen und ein begrenztes Angebot an der Bar, beispielsweise keine Cocktails.

Ähnliche Gästebewertungen

10

Deborah

29. Apr. 2025

·

Aufenthalt für eine Nacht

Really good but no cocktails! 😞

8

Anthony

13. Nov. 2023

·

Aufenthalt für 3 Nächte

Four of the same family attended for four days in November 2023. The Hotel did have a very high standard of cleaning in all areas of the Hotel. The staff were exceptional with excellent customer service and their clothing attire was above standard. Only disadvantage, the breakfast was not up to expected standards any of the four mornings, plates were just about warm, but all the food cold.

10

Beverley

18. Juni 2023

·

Aufenthalt für 2 Nächte

Very nice suite. Breakfast very good. Evening meals good, service a bit slow on Friday as busy. Excellent location for NEC

10

Eric

27. Nov. 2025

·

Aufenthalt für eine Nacht

I had to call and make inquiries about my booking. Destiny was brilliant with my issue and was still working when I checked in. She also sorted an evening meal reservation for my party. The meal was excellent. Breakfast was great and the staff in the dining room brilliant. We will be staying again.

8

Susan

23. Nov. 2025

·

Aufenthalt für 2 Nächte

Always an excellent stay, breakfast has a great choice whether you want healthy or a full English. Staff very friendly and helpful. The rooms are looking a little tired with scuffed furniture and marks on the sofa. However the bathroom was clean with nice fluffy towels. Good shower. Overall a pleasant stay.

8

David

27. Nov. 2023

·

Aufenthalt für 2 Nächte

Dinning service very slow Saturday night

10

Derek

16. Sept. 2023

·

Aufenthalt für 7 Nächte

This is the perfect place to stay if going to an event at Resorts World Arena. Everything is close by within walking distance including the train station (4min walk). The staff are fantastically friendly and helpful. Room is exactly what is needed with fridge and very comfortable beds. Buffet breakfast is good and has descent enough food and good selection of items. Water in the showers is a bit dangerous as without warning it turns very hot then back to the temp you had set. You could get scalded if your not careful as the shower valves are not pressure balanced. They really should do something about that. In room (instant) coffee, tea is good and the whole hotel is very clean and tidy. Black out blinds so you can sleep in and the room was vey quiet. Plenty of places to eat close by and shopping too if your so inclined. You can also get a selection of beer within easy walk or in the hotel bar. I would have liked to see a better selection of single malt scotch in the hotel bar though :) All in all a great experience and we would not hesitate to book here again if we were coming to another event at the arena and would recommend it to anyone looking for a very nice place to stay at a reasonable price.

10

Sarah

29. Nov. 2025

·

Aufenthalt für eine Nacht

Excellent stay all round, clean and warm accommodation, helpful friendly staff. Great restaurant and breakfast had lots of choice, good value for money. Took advantage of late checkout for additional £20, well worth it. Highly recommend!

8

Ian

27. Jan. 2025

·

Aufenthalt für 2 Nächte

Convenient and comfortable place to stay for our visit to The Running Show at the NEC. The hotel has everything you need, as do the rooms. Found the staff to be helpful too. Possibly the only thing I'd like to see improved is that the breakfast options for non-mainstream diets (vegan, gluten free) are a bit ordinary. You won't starve but there's nothing all that appealing either.

8

Sara

26. Apr. 2025

·

Aufenthalt für eine Nacht

The communal areas around the bar and reception area was very sleek and modern but our room was very dated. Old fashioned furnishings showing signs of age. No mirror on dressing table which made it difficult to get hair/makeup done. We were woken very early by the cleaners room next door to our room suggest getting some sound proofing done. Bar didnt sell lemonade!

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	134 $
Februar	168 $
März	221 $
April	173 $
Mai	197 $
Juni	189 $
Juli	123 $
August	111 $
September	235 $
Oktober	204 $
November	189 $
Dezember	113 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $149	20 $205	21 $165	22 $110	23 $74	24 $74
25 $79	26 $100	27 $151	28 $132	29 $144	30 $150	31 $260

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $83	2 $106	3	4	5 $213	6 $288	7 $141
8 $83	9 $88	10 $150	11	12 $240	13 $529	14 $540
15 $83	16 $88	17 $722	18	19 $82	20 $354	21 $198
22 $94	23	24	25	26	27 $175	28 $245
29 $88	30 $83

Crowne Plaza Birmingham NEC by IHG

Preise für Crowne Plaza Birmingham NEC by IHG

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Premium-Zimmer, 1 Queen-Bett

Standardzimmer, 1 Queen-Bett und Schlafsofa

Standardzimmer, 1 Queen-Bett, Balkon

Premium-Zimmer, 1 King-Bett (Super King)

Premium-Zimmer

Standardzimmer, 2 Einzelbetten

Standardzimmer, 1 Queen-Bett

Standardzimmer

Standardzimmer, 2 Doppelbetten, Seeblick

Junior-Suite, 2 Doppelbetten

Junior-Suite, 1 King-Bett

Standardzimmer, 1 Doppelbett, barrierefrei

Gästebewertungen zu Crowne Plaza Birmingham NEC by IHG

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