Name: Mercure Chester Abbots Well Hotel
Address: Whitchurch Rd, Christleton, Christleton, England, Großbritannien, Christleton, Cheshire (Grafschaft), GB
Price range: 61 $–206 $ per night
Rating: 7.4

Was Gäste sagen

Im Mercure Chester Abbots Well Hotel loben Gäste durchweg das freundliche und hilfsbereite Personal sowie die günstige Lage neben dem Chester Park and Ride. Viele berichten jedoch von veralteten Zimmern mit dünnen Wänden, Hitzeentwicklung und schwachen oder zeitweise ausfallendem Warmwasser.

Die Sauberkeit und Instandhaltung sind gemischt, wobei sich einige makellose Aufenthalte mit Berichten über Schimmel, abgenutzte Einrichtungen und knarrende Böden abwechseln. Der Pool, die Sauna und der Fitnessraum sind ein beliebtes Plus, können aber geschlossen sein, während des Unterrichts stark besucht oder wegen Wartungsarbeiten unzugänglich sein. Das Frühstück wird häufig genossen und bietet eine gute Auswahl, während die Erfahrungen mit Abendessen und Bar variieren. Es gibt begrenzte Speisekarten, Lieferengpässe, langsamen Service und Preise, die manche als hoch empfinden. Erwarten Sie eine praktische Basis für Chester mit älteren Einrichtungen und variablem Komfort.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Freizeiteinrichtungen (Pool, Sauna, Dampfbad und Fitnessraum) sind ein beliebtes Extra und oft warm. Kostenlose Parkplätze und die Nähe zum Park & Ride erhöhen den Komfort. Es gibt jedoch Berichte über Schließungen, Unterrichtszeiten sowie Wartungs- oder Sauberkeitsprobleme.

Reinigung

Das Feedback zur Sauberkeit ist gemischt: Viele fanden die Zimmer und öffentlichen Bereiche sauber, während andere von schimmligen Badezimmern, fleckigen Betten, nicht geleerten Mülltonnen und einem insgesamt abgenutzten Eindruck an manchen Stellen berichteten.

Zimmer

Die Zimmer sind im Allgemeinen veraltet, mit dünnen Wänden, knarrenden Böden und Hitzeentwicklung aufgrund fehlender Klimaanlage, was von mehreren Gästen festgestellt wurde. Der Wasserdruck und die Duschtemperatur können unzuverlässig sein. Einige Zimmer sind geräumig oder komfortabel, aber die Qualität variiert.

Dienstleistung

Der Service wird häufig in allen Bereichen als freundlich und hilfsbereit gelobt. Gäste erwähnen jedoch gelegentlich langsamen Service im Restaurant, inkonsistente Informationen und Richtlinien wie eine Gebühr für frühes Check-in.

Ähnliche Gästebewertungen

10

Annette

31. Aug. 2024

·

Aufenthalt am 1 Nacht

The hotel feels very spacious and the rooms have everything you need.The receptionists were very helpful.Particulary a gentleman receptionist on 30.8.24 in the evening.We had arrived late and went out for a takeaway and wanted to asked for more tea bags but he was talking to a guest.He had overheard me talking and interupted his conversation to give me tea bags and milk.I was very impressed at his attentiveness.The bar was busy and buzzing to which provided a nice atmosphere.We also liked the gorgeous colourful pictures too.Parking is fine and its just off the motorway. I would definately recommend a stay here.

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6

Maria

2. Apr. 2024

·

Aufenthalt am 2 Nächte

This hotel looks nothing like the photos on the website. I am partially disabled and there is no lift. No offer of help with luggage as you have to carry it upstairs. Got to the room to find no hot water so couldn't freshen up before going out. Had to wait for maintenance which to be fair arrived quite quickly. Had to wait to see if it could be fixed which it could not so had to then move to another room. Reception slow to answer when ringing to explain problems, often times nobody behind reception and kept waiting along with other guests. This was the morning reception. Also got snarky when my partner complained about all the waiting and problems we were having and continually having to go up and down stairs and long corridors to seek assistance instead of sending a member of staff to assist us. Tried to use the hairdryer which you couldn't plug in due to sockets too low down to cabinet. Found another socket only to find the hairdryer didnt work. Decor old and tired. Definitely needs a refurb. Plus points, decent bed. Nobody on reception again when checking out so just left key card on counter and left.

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10

Karon

23. Nov. 2025

·

Aufenthalt am 1 Nacht

Great location a few minutes walk from Chester Park & Ride. The staff are all great, reception were really friendly every time we passed the desk and made sure we had the best room for our needs and breakfast staff went out of their way to be helpful

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4

Aaron

5. Juli 2023

·

Aufenthalt am 2 Nächte

Utterly disappointed in our stay here. The first of many issues was the fan provided was filthy and broken, as well as the rest of the room being failry poor. Meal times were particularly bad, due to the staff prioritising a coach holiday over the rest of their guests, we were denied access to the restaurant because of this, dispite having a child with us. Come breakfast, dispite going down around 7, we had very little to choose from as most the food had gone and not been replaced! The hotel, dispite knowing they were closing the restaurant to most guests to pioritise the coach holiday, still charged us way to much for the stay and the food, if we had known this prior, we would have likely stayed at a later date, or not at all! When booking a holiday, you would expect to be treated equally to everyone else staying there, this was far from the treatment we received from the Mecure Chester Abbots Well hotel! Unfortunately i will not be recommending this hotel, nor will i be revisiting!

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6

John

6. Dez. 2024

·

Aufenthalt am 2 Nächte

Staff not helpful

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6

Paul

13. Juli 2024

·

Aufenthalt am 1 Nacht

The stay actually started quite badly, we chose this hotel as we were attending Chester Races and arrived just after 2pm. We were told good news your room Is available, we were pleased….until we were informed that if we wanted the room now we would have to pay an additional £10 ‘early check in fee’ - we had not requested an early check in, and was pretty amazed at being asked to pay a fee for a room that was already ready. I made it very clear that I was not happy about this and in the end the fee got waived, but future travellers need to be aware, this is a new policy, and something I have never been charged before at any hotel, ever! The rest of the stay was ‘ok’ - the rooms are not air conditioned and get very warm during the night, actually uncomfortably so. We opened a window about 4am to try and cool the room down, but this meant that the 7am delivery truck (I think a beer delivery) that was right outside our room was much louder than it would have been otherwise, even with the window closed we were great to 20-30 mins of loud noise. On the plus side the room was clean, albeit slightly tired looking. Would I choose to stop again? I think the answer is ‘no’, mainly down to the early check in fee, and the lack of air conditioning.

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10

Kathryn

25. Aug. 2024

·

Aufenthalt am 2 Nächte

Excellent facilities and hotel. The staff were amazing and were swift in action on any queries. Amazing food in the restaurant. Will definately stay in the future.

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10

Lucy

30. Aug. 2025

·

Aufenthalt am 1 Nacht

Hotel Mercure went the extra mile to accommodate our need for a ground floor room for our disabled dog. All communications were prompt and courteous, and when we checked on the staff couldn’t have been more friendly and helpful. This all helped ease the issues of travelling with a beloved disabled pet and we really appreciated all they did for us. Would definitely recommend them, and definitely stay there again should we return to Chester.

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6

barbara

13. Sept. 2025

·

Aufenthalt am 1 Nacht

The young lady in the front desk was multitasking, but not very well. She gave us two lots of keys for two different rooms. We went for dinner when we arrived and the food took forever and it was just mediocre

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10

Tracey

25. Aug. 2025

·

Aufenthalt am 2 Nächte

Very helpful staff and facilities… lovely breakfast and evening meal . Nothing was too much trouble when asked for a fan ….. lovely touch as an added extra for a special weekend ( worth the £25) extra .. Lovely being able to go for an evening swim and sauna 👌

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstige Lage für Chester, mit einer Bushaltestelle des Park & Ride nur einen kurzen Spaziergang entfernt und guter Anbindung an das Straßennetz sowie kostenlosen Parkplätzen. Viele nutzten es als praktische Basis für die Stadt und den Zoo.

Gastronomie

Das Frühstück wird oft als gut bewertet und bietet eine große Auswahl. Die Erfahrungen mit Abendessen und Bar sind jedoch widersprüchlich, mit begrenzten Speisekarten, Lieferengpässen, langsamem Service und Preisen, die manche als hoch empfinden.

Monat	Durchschnittspreis
Januar	69 $
Februar	74 $
März	107 $
April	85 $
Mai	107 $
Juni	99 $
Juli	99 $
August	99 $
September	100 $
Oktober	91 $
November	98 $
Dezember	95 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4 $79	5 $109
6 $64	7 $99	8 $98	9 $98	10 $128	11 $192	12 $195
13 $61	14 $102	15 $100	16 $100	17 $90	18 $89	19 $206
20 $62	21 $92	22 $123	23 $95	24 $71	25 $110	26 $117
27 $64	28 $95	29 $101	30 $99

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $73	2 $114	3 $117
4 $64	5 $71	6 $96	7 $95	8 $75	9 $115	10 $204
11 $61	12 $76	13 $95	14 $95	15 $76	16 $116	17 $120
18 $64	19 $76	20 $95	21 $99	22 $76	23 $116	24 $121
25 $64	26 $76	27 $95	28 $95	29 $75	30 $116	31 $121

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