Mercure Chester Abbots Well Hotel
100 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
100 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Mercure Chester Abbots Well Hotel är priset per natt i genomsnitt 69 US$ under den billigaste månaden (januari) och 107 US$ under den dyraste månaden (maj), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 69 US$ |
| februari | 74 US$ |
| mars | 107 US$ |
| april | 85 US$ |
| maj | 107 US$ |
| juni | 99 US$ |
| juli | 99 US$ |
| augusti | 99 US$ |
| september | 100 US$ |
| oktober | 91 US$ |
| november | 98 US$ |
| december | 95 US$ |
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sep. · 100 US$
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Dyrast: maj (ca 107 US$)
Billigast: januari (ca 69 US$)
Om detta boende
Skäm bort dig själv med ett besök på deras fullständiga spa. Här har du tillgång till bland annat inomhuspool, bastu och fitnesscenter. Boendet har även gratis wi-fi, hjälp med bokning av biljetter och guidade turer och bankettsal.
Bekvämligheter
Skäm bort dig själv med ett besök på deras fullständiga spa. Här har du tillgång till bland annat inomhuspool, bastu och fitnesscenter. Boendet har även gratis wi-fi, hjälp med bokning av biljetter och guidade turer och bankettsal.
Företagsfaciliteter
Gäster har tillgång till bland annat expressincheckning, expressutcheckning och reception (öppen dygnet runt). På detta hotell erbjuds event- och konferenslokaler såsom konferenscenter och mötesrum. Avgiftsfri parkering erbjuds på plats.
Måltider
Du kan äta lunch och middag på hotellets restaurang The Brasserie, som specialiserar sig på brittiska köket, eller bara lata dig på rummet med deras rumsservice dygnet runt. Släck törsten med din favoritdrink i boendets bar. Frukostbuffé serveras på vardagar mellan 06.30 och 10.00 och på helger mellan 07.00 och 11.00 mot en avgift.
Rum
Känn dig som hemma i ett av de 126 rummen med LED-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och satellit-tv erbjuder underhållning. Privat badrum med badkar eller dusch, gratis toalettartiklar och hårtorkar. På rummet finns värdeförvaringsskåp och skrivbord. Städning erbjuds dagligen.
Läge
I Chester ligger Mercure Chester Abbots Well Hotel, 4 min med bil från Grosvenor Park och 5 min med bil från University of Chester. Detta hotell med spa ligger 3,9 km från Chester City Walls och 4,3 km från Chester Racecourse.
Vad finns i närheten
Dulverton Avenue Park(0.9 miles)
Chester Music Theatre(1.1 miles)
Caldy Valley Nature Park(1.1 miles)
Great Boughton Library(1.1 miles)
Pauluskyrkan(1.2 miles)
Queens Road Park(1.3 miles)
Grosvenor Park(1.7 miles)
Eastgate Clock(1.9 miles)
Chester Rows(1.9 miles)
Roman Amphitheatre(2 miles)
Newgate(2 miles)
Vicars Cross Golf Club(2 miles)
Chester Roman Gardens(2.1 miles)
Wishing Steps(2.1 miles)
Old Dee Bridge(2.2 miles)
Chester (CEG-Hawarden)(8 miles)
Liverpool (LPL-John Lennon)(24.3 miles)
Manchester Airport (MAN)(33.4 miles)
Parkering
Restaurang
Pool
Rökfria rum
Rumservice
Kemtvätt
Läge
Whitchurch Rd, Christleton, Christleton, England, Storbritannien
Dulverton Avenue Park (0.9 miles)
Chester Music Theatre (1.1 miles)
Caldy Valley Nature Park (1.1 miles)
Great Boughton Library (1.1 miles)
Pauluskyrkan (1.2 miles)
Queens Road Park (1.3 miles)
Gästrecensioner
7.4
Bra
Baserat på 2 935 verifierade recensioner
Vem bor här?
Företag
14%
Par
53%
Familj
17%
Grupper
11%
Ensamresande
2%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Mercure Chester Abbots Well Hotel berömmer gästerna konsekvent den vänliga och hjälpsamma personalen och det praktiska läget intill Chester Park and Ride, men många rapporterar om daterade rum med tunna väggar, värmeutveckling och svaga duschar eller intermittent varmvatten.
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Vad gäster tycker
På Mercure Chester Abbots Well Hotel berömmer gästerna konsekvent den vänliga och hjälpsamma personalen och det praktiska läget intill Chester Park and Ride, men många rapporterar om daterade rum med tunna väggar, värmeutveckling och svaga duschar eller intermittent varmvatten.
Städningen och underhållet är varierande, med vissa fläckfria vistelser som kontrasteras av rapporter om mögel, slitna inredningar och knarrande golv; poolen, bastun och gymmet är en populär bonus men kan stängas, ha upptagna lektionstider eller underhållsproblem. Frukosten uppskattas ofta med bra utbud, medan middags- och barupplevelserna varierar, med begränsade menyer, brist på varor, långsam service och priser som vissa tycker är höga. Räkna med en praktisk bas för Chester med äldre faciliteter och varierande komfort.
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Faciliteter
Fritidsfaciliteterna (pool, bastu, ångbastu och gym) är en populär fördel och ofta varma, med gratis parkering och Park & Ride intill som ger bekvämlighet. Dock rapporteras det om stängningar, lektionstider och underhålls- eller städningsproblem.
Relaterade gästrecensioner
10
David
5 aug. 2025
·
Stannade 2 nätter
Excellent stay, enjoyed the swimming facilities, room clean and comfortable bed. Would stay again
Excellent stay, enjoyed the swimming facilities, room clean and comfortable bed. Would stay again
10
Barbara
1 aug. 2025
·
Stannade 1 natt
Had a great one night's stay. Lovely welcome by Muskan. We had a great night's sleep and enjoyed the food. The leisure centre was clean and well equipped. Easy access to Chester. Definitely recommend staying here.
Had a great one night's stay. Lovely welcome by Muskan. We had a great night's sleep and enjoyed the food. The leisure centre was clean and well equipped. Easy access to Chester. Definitely recommend staying here.
4
Annette
24 apr. 2025
·
Stannade 2 nätter
Found the staff very cold and not that helpful, hotel was empty couldn’t purchase any food on arrival, bar didn’t sell any drinks I asked for, pool was closed on first day, wouldn’t stay here again
Found the staff very cold and not that helpful, hotel was empty couldn’t purchase any food on arrival, bar didn’t sell any drinks I asked for, pool was closed on first day, wouldn’t stay here again
2
Lorna
5 okt. 2025
·
Stannade 1 natt
I didn't think it was fair to have a trainee working on their own on a busy Saturday afternoon. The showers were shocking in the pool area. I feel it was generally overpriced. The dehumidifier in the pool was incredibly loud. The room didn't offer much in the way of soundproofing. There was not a hairdryer in the room, even asking for one at reception I was not given one. The overall feel of the hotel felt tired, despite probably being cleaned it didn't feel it.
I didn't think it was fair to have a trainee working on their own on a busy Saturday afternoon. The showers were shocking in the pool area. I feel it was generally overpriced. The dehumidifier in the pool was incredibly loud. The room didn't offer much in the way of soundproofing. There was not a hairdryer in the room, even asking for one at reception I was not given one. The overall feel of the hotel felt tired, despite probably being cleaned it didn't feel it.
10
Jacqueline
8 aug. 2025
·
Stannade 3 nätter
Lovely hotel grounds smaller than expected. Nice rooms although a little dated. Comfortable, staff friendly, nice breakfast. Great pool and easy free parking with p&r not far. Would stay again
Lovely hotel grounds smaller than expected. Nice rooms although a little dated. Comfortable, staff friendly, nice breakfast. Great pool and easy free parking with p&r not far. Would stay again
8
Gary
11 okt. 2024
·
Stannade 3 nätter
Overall the hotel is functionally good and clean but some of the decor is dated and a few cracked tiles etc. Food is average and expensive with the 10% service charge added even to drinks ordered at bar (incidentally I don't like this prices were high enough compared to other hotels to include enough to pay staff adequately and any tips should be under the control of customers for good service). The pool area again was good but busy at times with lessons etc and comes with jacuzzi, steam room and sauna. Again a little dated/in need of maintenance compared with other hotels but functionally perfectly ok. Next to park and ride which is good for visiting the city. Could have been a 5 with a few changes but gave it a 4 as we did still really enjoy our stay.
Overall the hotel is functionally good and clean but some of the decor is dated and a few cracked tiles etc. Food is average and expensive with the 10% service charge added even to drinks ordered at bar (incidentally I don't like this prices were high enough compared to other hotels to include enough to pay staff adequately and any tips should be under the control of customers for good service). The pool area again was good but busy at times with lessons etc and comes with jacuzzi, steam room and sauna. Again a little dated/in need of maintenance compared with other hotels but functionally perfectly ok. Next to park and ride which is good for visiting the city. Could have been a 5 with a few changes but gave it a 4 as we did still really enjoy our stay.
8
Jane
23 feb. 2025
·
Stannade 2 nätter
Nice clean room. Had an issue with the TV but it was resolved very quickly. Food in brasserie was nice. Good selection at buffet breakfast which was cheaper at the hotel than the price when booking. Requested a ground floor room which we got. Hotel has good accessibility for those with mobility issues but only 3 disabled parking spots. Pool was lovely, clean and warm, but did have steps from changing rooms. Convenient for park and ride to Chester
Nice clean room. Had an issue with the TV but it was resolved very quickly. Food in brasserie was nice. Good selection at buffet breakfast which was cheaper at the hotel than the price when booking. Requested a ground floor room which we got. Hotel has good accessibility for those with mobility issues but only 3 disabled parking spots. Pool was lovely, clean and warm, but did have steps from changing rooms. Convenient for park and ride to Chester
6
Mohammed
21 feb. 2025
·
Stannade 2 nätter
The only reason a booked it is cause of the swimming pool for my children and it was out of order and they did not send me a email or anything to let me no
The only reason a booked it is cause of the swimming pool for my children and it was out of order and they did not send me a email or anything to let me no
8
Elizabeth
14 apr. 2025
·
Stannade 4 nätter
The hotel is very convenient for access to Chester and has free parking. A must for Chester. The breakfast was good and plentiful and The leisure facilities are nice however the hotel is in need of an update all round. The pillows and especially the bed need to be renewed. It was kept clean so the service staff do a great job. Staffing isn’t over plentiful and you often have to go looking for them as they are utilised across the whole hotel.
The hotel is very convenient for access to Chester and has free parking. A must for Chester. The breakfast was good and plentiful and The leisure facilities are nice however the hotel is in need of an update all round. The pillows and especially the bed need to be renewed. It was kept clean so the service staff do a great job. Staffing isn’t over plentiful and you often have to go looking for them as they are utilised across the whole hotel.
10
David
5 maj 2025
·
Stannade 2 nätter
Excellent stay for two nights, all staff friendly. Didn't dine in restaurant so unable to comment. Spa very good and helpful, friendly staff
Excellent stay for two nights, all staff friendly. Didn't dine in restaurant so unable to comment. Spa very good and helpful, friendly staff
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Renlighet
Återkopplingen om städningen är blandad: många tyckte att rummen och allmänna utrymmen var rena, men andra rapporterade om mögliga badrum, fläckiga sängkläder, otömda papperskorgar och en allmänt sliten känsla på vissa ställen.
Relaterade gästrecensioner
2
A
23 aug. 2024
·
Stannade 1 natt
Our room was very cramped, in need of refurbishment, stains on walls. Wallpaper hanging off wall. Not very clean. Public toilets dirty
Our room was very cramped, in need of refurbishment, stains on walls. Wallpaper hanging off wall. Not very clean. Public toilets dirty
6
cw
24 aug. 2025
·
Stannade 2 nätter
The staff where lovely and helpful. The hotel was a bit grotty, the back of the toilet seat was dirty, hair on the shower curtain, that sort of thing. Our room had an adjoining door to the next room, it sounded like they where in the room with us, no soundproofing. The food was ok, but the order was wrong. I didn't use the pool because I was put off by the overall state of the place. It needs a really good deep clean. It was not worth the cost.
The staff where lovely and helpful. The hotel was a bit grotty, the back of the toilet seat was dirty, hair on the shower curtain, that sort of thing. Our room had an adjoining door to the next room, it sounded like they where in the room with us, no soundproofing. The food was ok, but the order was wrong. I didn't use the pool because I was put off by the overall state of the place. It needs a really good deep clean. It was not worth the cost.
2
lucy
23 sep. 2025
·
Stannade 1 natt
Checked in ok started working at the desk, heard a noise at the door and another male guest lets himself into my room with a key . As a lone solo female traveller it’s not acceptable went down to reception with the guest and got told I had to change rooms. I refused and then got told I could stay put . Hardly any toilet paper had to go to reception twice to request more . Bathroom had a lot of mould. Dinner waited 45 mins from walking in to getting my order. Forgot to bring wine to the table . I never complain about a hotel but I won’t be staying here again
Checked in ok started working at the desk, heard a noise at the door and another male guest lets himself into my room with a key . As a lone solo female traveller it’s not acceptable went down to reception with the guest and got told I had to change rooms. I refused and then got told I could stay put . Hardly any toilet paper had to go to reception twice to request more . Bathroom had a lot of mould. Dinner waited 45 mins from walking in to getting my order. Forgot to bring wine to the table . I never complain about a hotel but I won’t be staying here again
4
J
23 maj 2025
·
Stannade 2 nätter
Start with the positives . General housekeeping in the room very good. Staff excellent. HOWEVER the room had very large windows but because of the failure to up-date the building this made the room very cold. The heating was switched off , so it was a very uncomfortable stay. The plumbing is very old and desperately needs updating . The carpet in the restaurant is filthy . Sorry ,but the hotel has a very neglected feel to it .
Start with the positives . General housekeeping in the room very good. Staff excellent. HOWEVER the room had very large windows but because of the failure to up-date the building this made the room very cold. The heating was switched off , so it was a very uncomfortable stay. The plumbing is very old and desperately needs updating . The carpet in the restaurant is filthy . Sorry ,but the hotel has a very neglected feel to it .
6
Morne
20 nov. 2024
·
Stannade 1 natt
Everything was pretty much fine. The only problem was there were large brown stains on the sheets of my bed.
Everything was pretty much fine. The only problem was there were large brown stains on the sheets of my bed.
10
Paula
16 sep. 2024
·
Stannade 2 nätter
The hotel was beautiful and was very clean throughout. Room was spacious and very clean. Only downfall was the pillows were quite worn, so could do with upgrading. The staff were really friendly and helpful. A very pleasant stay. Will definitely be returning
The hotel was beautiful and was very clean throughout. Room was spacious and very clean. Only downfall was the pillows were quite worn, so could do with upgrading. The staff were really friendly and helpful. A very pleasant stay. Will definitely be returning
10
Robert
27 jan. 2025
·
Stannade 2 nätter
Excellent location close to Chester, only a 10 mi ute drive and about £8 to £10 in a taxi. Public areas very clean, as was the room. Very good size bedrooms and effective heating, a bonus when it is cold! Good leisure facilities too
Excellent location close to Chester, only a 10 mi ute drive and about £8 to £10 in a taxi. Public areas very clean, as was the room. Very good size bedrooms and effective heating, a bonus when it is cold! Good leisure facilities too
2
Tina
14 okt. 2025
·
Stannade 2 nätter
Not clean. Pictures on wed site not the same in reality, very disappointed.
Not clean. Pictures on wed site not the same in reality, very disappointed.
2
Kevin
27 sep. 2025
·
Stannade 1 natt
Overall, the hotel is in desperate need of investment. The worst nights sleep ever had!! Due to inconsiderate guests, wafer thin walls, and very poor heating controls. The cleaning standards are something to do addressed, with the very basics, failing miserable. In addition to most staff ,failing to have any sense of urgency in performing there duties. The spa & pool area, requires a complete Overall, with only positive is usage included within the room rate. The restaurant is adequate if you have no desire for anything special, with the breakfast offering, certainly nothing special.
Overall, the hotel is in desperate need of investment. The worst nights sleep ever had!! Due to inconsiderate guests, wafer thin walls, and very poor heating controls. The cleaning standards are something to do addressed, with the very basics, failing miserable. In addition to most staff ,failing to have any sense of urgency in performing there duties. The spa & pool area, requires a complete Overall, with only positive is usage included within the room rate. The restaurant is adequate if you have no desire for anything special, with the breakfast offering, certainly nothing special.
2
Samira
20 aug. 2024
·
Stannade 1 natt
Bedding was so itchy and one the pillow case was so dirty Felt very unclean and ended up getting a rash 11 o clock check out lady started banging on the door saying you need to be gone now Was very dirty and rude bad experience
Bedding was so itchy and one the pillow case was so dirty Felt very unclean and ended up getting a rash 11 o clock check out lady started banging on the door saying you need to be gone now Was very dirty and rude bad experience
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är generellt daterade, med tunna väggar, knarrande golv och värmeutveckling på grund av avsaknaden av luftkonditionering, vilket flera gäster har noterat; vattentrycket och duschtemperaturen kan vara opålitliga. Vissa rum är rymliga eller bekväma, men kvaliteten varierar.
Relaterade gästrecensioner
8
Sylvia
14 mars 2025
·
Stannade 4 nätter
Room comfortable however walls very thin hear people in other rooms TVs, talking snoring. Very creaky floors in rooms and hallways.
Room comfortable however walls very thin hear people in other rooms TVs, talking snoring. Very creaky floors in rooms and hallways.
6
DAVID
2 sep. 2023
·
Stannade 2 nätter
The whole hotel needs some TLC. Had 2 rooms and both showers were very weak and water temperature had no safety click for too hot. Reception staff member Sue was awesome!
The whole hotel needs some TLC. Had 2 rooms and both showers were very weak and water temperature had no safety click for too hot. Reception staff member Sue was awesome!
6
John
14 juli 2025
·
Stannade 1 natt
First room had terrible water pressure so the shower just trickled out. Second room was boiling hot Average digs - not holiday accommodation
First room had terrible water pressure so the shower just trickled out. Second room was boiling hot Average digs - not holiday accommodation
10
Rebecca
29 nov. 2024
·
Stannade 1 natt
Good spacious room (standard) and all very clean. Friendly staff at checkin. Bit noisy with creaky floorboards above! Great location virtually next to Chester park and ride.
Good spacious room (standard) and all very clean. Friendly staff at checkin. Bit noisy with creaky floorboards above! Great location virtually next to Chester park and ride.
8
Collette
13 juli 2025
·
Stannade 1 natt
Positives: Local to city centre and large free car park. Room was clean and had all we needed for a one night stay. Negatives: Room was very hot. Tired looking and in need of an update.
Positives: Local to city centre and large free car park. Room was clean and had all we needed for a one night stay. Negatives: Room was very hot. Tired looking and in need of an update.
4
Nadine
27 jan. 2025
·
Stannade 1 natt
We couldn’t sleep because it was too noisy during the night
We couldn’t sleep because it was too noisy during the night
4
Sabina
10 aug. 2025
·
Stannade 1 natt
First the positives - nice easy check, pleasant gentleman at reception, birthday package was purchased in advance and was lovely. Now the not so positives - The room was tired looking and in need of updating. No a/c and it was really hot. Windows open but as it’s on a main road it’s very noisy to sleep with them open. Absolutely no soundproofing in the room and we could hear the conversations and movement of people upstairs and outside the room. The most uncomfortable, rock hard bed I’ve ever been on! We couldn’t sleep due to noise and temperature and the rock hard bed made it impossible to even try. Really disappointed and absolutely shattered from no sleep. Thankfully we only booked 1 night and have just checked into a much nicer hotel. I wish I read the reviews before I booked!!
First the positives - nice easy check, pleasant gentleman at reception, birthday package was purchased in advance and was lovely. Now the not so positives - The room was tired looking and in need of updating. No a/c and it was really hot. Windows open but as it’s on a main road it’s very noisy to sleep with them open. Absolutely no soundproofing in the room and we could hear the conversations and movement of people upstairs and outside the room. The most uncomfortable, rock hard bed I’ve ever been on! We couldn’t sleep due to noise and temperature and the rock hard bed made it impossible to even try. Really disappointed and absolutely shattered from no sleep. Thankfully we only booked 1 night and have just checked into a much nicer hotel. I wish I read the reviews before I booked!!
10
Martin
10 juli 2025
·
Stannade 2 nätter
Spacious room, with AC. Friendly staff. Comfortable bed. Everything you could wish fot
Spacious room, with AC. Friendly staff. Comfortable bed. Everything you could wish fot
6
Curtis
19 juni 2023
·
Stannade 1 natt
The hotel was very dated and the rooms whilst tidy were very basic. The bed was so uncomfortable and the walls are so thin we could hear whoever was next to our room snoring.
The hotel was very dated and the rooms whilst tidy were very basic. The bed was so uncomfortable and the walls are so thin we could hear whoever was next to our room snoring.
4
Donna
10 aug. 2025
·
Stannade 1 natt
The public spaces were nice enough but the room was hot and stuffy, a small fan was provided but did nothing. Room looked tired and dated.
The public spaces were nice enough but the room was hot and stuffy, a small fan was provided but did nothing. Room looked tired and dated.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Servicen lovordas ofta som vänlig och hjälpsam överallt. Gäster nämner dock ibland långsam service i restaurangen, inkonsekvent information och policyer som en avgift för tidig incheckning.
Relaterade gästrecensioner
10
Annette
31 aug. 2024
·
Stannade 1 natt
The hotel feels very spacious and the rooms have everything you need.The receptionists were very helpful.Particulary a gentleman receptionist on 30.8.24 in the evening.We had arrived late and went out for a takeaway and wanted to asked for more tea bags but he was talking to a guest.He had overheard me talking and interupted his conversation to give me tea bags and milk.I was very impressed at his attentiveness.The bar was busy and buzzing to which provided a nice atmosphere.We also liked the gorgeous colourful pictures too.Parking is fine and its just off the motorway. I would definately recommend a stay here.
The hotel feels very spacious and the rooms have everything you need.The receptionists were very helpful.Particulary a gentleman receptionist on 30.8.24 in the evening.We had arrived late and went out for a takeaway and wanted to asked for more tea bags but he was talking to a guest.He had overheard me talking and interupted his conversation to give me tea bags and milk.I was very impressed at his attentiveness.The bar was busy and buzzing to which provided a nice atmosphere.We also liked the gorgeous colourful pictures too.Parking is fine and its just off the motorway. I would definately recommend a stay here.
6
Maria
2 apr. 2024
·
Stannade 2 nätter
This hotel looks nothing like the photos on the website. I am partially disabled and there is no lift. No offer of help with luggage as you have to carry it upstairs. Got to the room to find no hot water so couldn't freshen up before going out. Had to wait for maintenance which to be fair arrived quite quickly. Had to wait to see if it could be fixed which it could not so had to then move to another room. Reception slow to answer when ringing to explain problems, often times nobody behind reception and kept waiting along with other guests. This was the morning reception. Also got snarky when my partner complained about all the waiting and problems we were having and continually having to go up and down stairs and long corridors to seek assistance instead of sending a member of staff to assist us. Tried to use the hairdryer which you couldn't plug in due to sockets too low down to cabinet. Found another socket only to find the hairdryer didnt work. Decor old and tired. Definitely needs a refurb. Plus points, decent bed. Nobody on reception again when checking out so just left key card on counter and left.
This hotel looks nothing like the photos on the website. I am partially disabled and there is no lift. No offer of help with luggage as you have to carry it upstairs. Got to the room to find no hot water so couldn't freshen up before going out. Had to wait for maintenance which to be fair arrived quite quickly. Had to wait to see if it could be fixed which it could not so had to then move to another room. Reception slow to answer when ringing to explain problems, often times nobody behind reception and kept waiting along with other guests. This was the morning reception. Also got snarky when my partner complained about all the waiting and problems we were having and continually having to go up and down stairs and long corridors to seek assistance instead of sending a member of staff to assist us. Tried to use the hairdryer which you couldn't plug in due to sockets too low down to cabinet. Found another socket only to find the hairdryer didnt work. Decor old and tired. Definitely needs a refurb. Plus points, decent bed. Nobody on reception again when checking out so just left key card on counter and left.
10
Karon
23 nov. 2025
·
Stannade 1 natt
Great location a few minutes walk from Chester Park & Ride. The staff are all great, reception were really friendly every time we passed the desk and made sure we had the best room for our needs and breakfast staff went out of their way to be helpful
Great location a few minutes walk from Chester Park & Ride. The staff are all great, reception were really friendly every time we passed the desk and made sure we had the best room for our needs and breakfast staff went out of their way to be helpful
4
Aaron
5 juli 2023
·
Stannade 2 nätter
Utterly disappointed in our stay here. The first of many issues was the fan provided was filthy and broken, as well as the rest of the room being failry poor. Meal times were particularly bad, due to the staff prioritising a coach holiday over the rest of their guests, we were denied access to the restaurant because of this, dispite having a child with us. Come breakfast, dispite going down around 7, we had very little to choose from as most the food had gone and not been replaced! The hotel, dispite knowing they were closing the restaurant to most guests to pioritise the coach holiday, still charged us way to much for the stay and the food, if we had known this prior, we would have likely stayed at a later date, or not at all! When booking a holiday, you would expect to be treated equally to everyone else staying there, this was far from the treatment we received from the Mecure Chester Abbots Well hotel! Unfortunately i will not be recommending this hotel, nor will i be revisiting!
Utterly disappointed in our stay here. The first of many issues was the fan provided was filthy and broken, as well as the rest of the room being failry poor. Meal times were particularly bad, due to the staff prioritising a coach holiday over the rest of their guests, we were denied access to the restaurant because of this, dispite having a child with us. Come breakfast, dispite going down around 7, we had very little to choose from as most the food had gone and not been replaced! The hotel, dispite knowing they were closing the restaurant to most guests to pioritise the coach holiday, still charged us way to much for the stay and the food, if we had known this prior, we would have likely stayed at a later date, or not at all! When booking a holiday, you would expect to be treated equally to everyone else staying there, this was far from the treatment we received from the Mecure Chester Abbots Well hotel! Unfortunately i will not be recommending this hotel, nor will i be revisiting!
6
John
6 dec. 2024
·
Stannade 2 nätter
Staff not helpful
Staff not helpful
6
Paul
13 juli 2024
·
Stannade 1 natt
The stay actually started quite badly, we chose this hotel as we were attending Chester Races and arrived just after 2pm. We were told good news your room Is available, we were pleased….until we were informed that if we wanted the room now we would have to pay an additional £10 ‘early check in fee’ - we had not requested an early check in, and was pretty amazed at being asked to pay a fee for a room that was already ready. I made it very clear that I was not happy about this and in the end the fee got waived, but future travellers need to be aware, this is a new policy, and something I have never been charged before at any hotel, ever! The rest of the stay was ‘ok’ - the rooms are not air conditioned and get very warm during the night, actually uncomfortably so. We opened a window about 4am to try and cool the room down, but this meant that the 7am delivery truck (I think a beer delivery) that was right outside our room was much louder than it would have been otherwise, even with the window closed we were great to 20-30 mins of loud noise. On the plus side the room was clean, albeit slightly tired looking. Would I choose to stop again? I think the answer is ‘no’, mainly down to the early check in fee, and the lack of air conditioning.
The stay actually started quite badly, we chose this hotel as we were attending Chester Races and arrived just after 2pm. We were told good news your room Is available, we were pleased….until we were informed that if we wanted the room now we would have to pay an additional £10 ‘early check in fee’ - we had not requested an early check in, and was pretty amazed at being asked to pay a fee for a room that was already ready. I made it very clear that I was not happy about this and in the end the fee got waived, but future travellers need to be aware, this is a new policy, and something I have never been charged before at any hotel, ever! The rest of the stay was ‘ok’ - the rooms are not air conditioned and get very warm during the night, actually uncomfortably so. We opened a window about 4am to try and cool the room down, but this meant that the 7am delivery truck (I think a beer delivery) that was right outside our room was much louder than it would have been otherwise, even with the window closed we were great to 20-30 mins of loud noise. On the plus side the room was clean, albeit slightly tired looking. Would I choose to stop again? I think the answer is ‘no’, mainly down to the early check in fee, and the lack of air conditioning.
10
Kathryn
25 aug. 2024
·
Stannade 2 nätter
Excellent facilities and hotel. The staff were amazing and were swift in action on any queries. Amazing food in the restaurant. Will definately stay in the future.
Excellent facilities and hotel. The staff were amazing and were swift in action on any queries. Amazing food in the restaurant. Will definately stay in the future.
10
Lucy
30 aug. 2025
·
Stannade 1 natt
Hotel Mercure went the extra mile to accommodate our need for a ground floor room for our disabled dog. All communications were prompt and courteous, and when we checked on the staff couldn’t have been more friendly and helpful. This all helped ease the issues of travelling with a beloved disabled pet and we really appreciated all they did for us. Would definitely recommend them, and definitely stay there again should we return to Chester.
Hotel Mercure went the extra mile to accommodate our need for a ground floor room for our disabled dog. All communications were prompt and courteous, and when we checked on the staff couldn’t have been more friendly and helpful. This all helped ease the issues of travelling with a beloved disabled pet and we really appreciated all they did for us. Would definitely recommend them, and definitely stay there again should we return to Chester.
6
barbara
13 sep. 2025
·
Stannade 1 natt
The young lady in the front desk was multitasking, but not very well. She gave us two lots of keys for two different rooms. We went for dinner when we arrived and the food took forever and it was just mediocre
The young lady in the front desk was multitasking, but not very well. She gave us two lots of keys for two different rooms. We went for dinner when we arrived and the food took forever and it was just mediocre
10
Tracey
25 aug. 2025
·
Stannade 2 nätter
Very helpful staff and facilities… lovely breakfast and evening meal . Nothing was too much trouble when asked for a fan ….. lovely touch as an added extra for a special weekend ( worth the £25) extra .. Lovely being able to go for an evening swim and sauna 👌
Very helpful staff and facilities… lovely breakfast and evening meal . Nothing was too much trouble when asked for a fan ….. lovely touch as an added extra for a special weekend ( worth the £25) extra .. Lovely being able to go for an evening swim and sauna 👌
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Praktiskt läge för Chester, med en Park & Ride-hållplats en kort promenad bort och enkel tillgång till vägen, plus gratis parkering. Många använde det som en praktisk bas för staden och djurparken.
Relaterade gästrecensioner
10
Rebecca
29 nov. 2024
·
Stannade 1 natt
Good spacious room (standard) and all very clean. Friendly staff at checkin. Bit noisy with creaky floorboards above! Great location virtually next to Chester park and ride.
Good spacious room (standard) and all very clean. Friendly staff at checkin. Bit noisy with creaky floorboards above! Great location virtually next to Chester park and ride.
10
Karon
23 nov. 2025
·
Stannade 1 natt
Great location a few minutes walk from Chester Park & Ride. The staff are all great, reception were really friendly every time we passed the desk and made sure we had the best room for our needs and breakfast staff went out of their way to be helpful
Great location a few minutes walk from Chester Park & Ride. The staff are all great, reception were really friendly every time we passed the desk and made sure we had the best room for our needs and breakfast staff went out of their way to be helpful
10
Kim
28 maj 2025
·
Stannade 2 nätter
Perfect hotel for a weekend break. A couple of miles from the city but with the park and ride next door location isn’t a problem. Plenty of free parking. Staff I encountered were all professional and helpful including the team at the Health Club.
Perfect hotel for a weekend break. A couple of miles from the city but with the park and ride next door location isn’t a problem. Plenty of free parking. Staff I encountered were all professional and helpful including the team at the Health Club.
10
Robert
27 jan. 2025
·
Stannade 2 nätter
Excellent location close to Chester, only a 10 mi ute drive and about £8 to £10 in a taxi. Public areas very clean, as was the room. Very good size bedrooms and effective heating, a bonus when it is cold! Good leisure facilities too
Excellent location close to Chester, only a 10 mi ute drive and about £8 to £10 in a taxi. Public areas very clean, as was the room. Very good size bedrooms and effective heating, a bonus when it is cold! Good leisure facilities too
10
Gareth
28 nov. 2023
·
Stannade 1 natt
Right next to the park and ride. Easy to get to, nice to have the swimming pool. Thought the breakfast was an excellent selection Friendly staff too
Right next to the park and ride. Easy to get to, nice to have the swimming pool. Thought the breakfast was an excellent selection Friendly staff too
8
Kirsty
28 nov. 2024
·
Stannade 1 natt
Lovely overnight stay with a friend to visit Chester Christmas markets. Great location and easy to find. Free parking was perfect as we caught the bus into Chester.
Lovely overnight stay with a friend to visit Chester Christmas markets. Great location and easy to find. Free parking was perfect as we caught the bus into Chester.
8
Jacqueline
27 maj 2025
·
Stannade 2 nätter
Read reports saying but dated but we enjoyed our stay everything clean. Few sockets loose but so may in room we didn’t need to use them all. Has everything you need iron & board hairdryer etc. Breakfast lovely. Park & Ride serve 2 mins from Hotel into Chester excellent! I would definitely stay again.
Read reports saying but dated but we enjoyed our stay everything clean. Few sockets loose but so may in room we didn’t need to use them all. Has everything you need iron & board hairdryer etc. Breakfast lovely. Park & Ride serve 2 mins from Hotel into Chester excellent! I would definitely stay again.
8
Elizabeth
14 apr. 2025
·
Stannade 4 nätter
The hotel is very convenient for access to Chester and has free parking. A must for Chester. The breakfast was good and plentiful and The leisure facilities are nice however the hotel is in need of an update all round. The pillows and especially the bed need to be renewed. It was kept clean so the service staff do a great job. Staffing isn’t over plentiful and you often have to go looking for them as they are utilised across the whole hotel.
The hotel is very convenient for access to Chester and has free parking. A must for Chester. The breakfast was good and plentiful and The leisure facilities are nice however the hotel is in need of an update all round. The pillows and especially the bed need to be renewed. It was kept clean so the service staff do a great job. Staffing isn’t over plentiful and you often have to go looking for them as they are utilised across the whole hotel.
8
Wendy
11 dec. 2024
·
Stannade 1 natt
So near to Chester and the Park and Ride.
So near to Chester and the Park and Ride.
10
Hon
25 juli 2024
·
Stannade 1 natt
Convenient location
Convenient location
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Frukosten får ofta bra betyg med ett stort utbud. Middags- och barupplevelserna är ojämna, med begränsade menyer, varubrist, långsam service och priser som vissa anser vara höga.
Relaterade gästrecensioner
10
Fiona
12 okt. 2025
·
Stannade 2 nätter
The room was a good size and very comfortable. Staff were very friendly and helpful. Only had breakfast but it was lovely and lots of choice. Very good value for money and would definitely go back if we were in chester again
The room was a good size and very comfortable. Staff were very friendly and helpful. Only had breakfast but it was lovely and lots of choice. Very good value for money and would definitely go back if we were in chester again
8
Brian
1 sep. 2025
·
Stannade 2 nätter
Good hotel, comfortable, clean, room to good standard. But restaurant food was not value for money as food whilst OK was vastly overpriced for what it was.
Good hotel, comfortable, clean, room to good standard. But restaurant food was not value for money as food whilst OK was vastly overpriced for what it was.
10
Zoe
24 okt. 2025
·
Stannade 1 natt
Lovely breakfast and good choice
Lovely breakfast and good choice
8
veronica
25 sep. 2024
·
Stannade 1 natt
Modern bedroom, access to the gym/pool, but changing rooms poor. Restaurant nice, but very slow service. Food excellent.
Modern bedroom, access to the gym/pool, but changing rooms poor. Restaurant nice, but very slow service. Food excellent.
10
Anthony
8 juli 2025
·
Stannade 2 nätter
All good only fault was mistake on my dinner order but was easily corrected by the staff!
All good only fault was mistake on my dinner order but was easily corrected by the staff!
8
claire
11 aug. 2024
·
Stannade 2 nätter
Lovely hotel, staff really friendly, pool and leisure facilities lovely, set in nice grounds. Breakfast lovely, do not recommend the meal deal for the brassierre only a couple of choices but that was the only negative to our stay. Chester centre a short drive away would recomnend and will return
Lovely hotel, staff really friendly, pool and leisure facilities lovely, set in nice grounds. Breakfast lovely, do not recommend the meal deal for the brassierre only a couple of choices but that was the only negative to our stay. Chester centre a short drive away would recomnend and will return
4
Stefano
13 nov. 2023
·
Stannade 1 natt
To add insult to injury, the service at the hotel's restaurant was also subpar. During our dinner, we had to wait an unreasonably long time for our food, and we were frequently left unattended by our waiter. My wife even had to get up and find someone to take our dessert order
To add insult to injury, the service at the hotel's restaurant was also subpar. During our dinner, we had to wait an unreasonably long time for our food, and we were frequently left unattended by our waiter. My wife even had to get up and find someone to take our dessert order
6
Victoria
2 juni 2024
·
Stannade 1 natt
Hotel was lovely & the rooms was nice & comfy. The breakfast was a let down the beans was freezing cold that just came out of the kitchen plates was taken away and they took the bean back from the buffet when they came back out they was a little better still not great. Bacon was hard. Overall not brilliant for the food. I would definitely go back to this hotel just wouldn’t do the breakfast.
Hotel was lovely & the rooms was nice & comfy. The breakfast was a let down the beans was freezing cold that just came out of the kitchen plates was taken away and they took the bean back from the buffet when they came back out they was a little better still not great. Bacon was hard. Overall not brilliant for the food. I would definitely go back to this hotel just wouldn’t do the breakfast.
8
john
28 juli 2025
·
Stannade 2 nätter
Hotel fine Rooms decent Check in good Bar poor Poor selection of beers overpriced Draught beer terrible few pints taken back Overall great if you sort the beer poor if you dont
Hotel fine Rooms decent Check in good Bar poor Poor selection of beers overpriced Draught beer terrible few pints taken back Overall great if you sort the beer poor if you dont
6
Sean
2 dec. 2024
·
Stannade 2 nätter
The Hotel was fine but little things let it down. The first night they had a problem for hours with the till at the bar, resulting in long waits to purchase any hot or cold drinks or bar food or snacks. One night we dined in the restaurant and although only 7:30pm they had sold out of so many items on the menu we wished we had gone out for food. Three times the poor waitress had to come back to our table to apologise and ask us to change our order. For the price and star rating of the hotel I expected better.
The Hotel was fine but little things let it down. The first night they had a problem for hours with the till at the bar, resulting in long waits to purchase any hot or cold drinks or bar food or snacks. One night we dined in the restaurant and although only 7:30pm they had sold out of so many items on the menu we wished we had gone out for food. Three times the poor waitress had to come back to our table to apologise and ask us to change our order. For the price and star rating of the hotel I expected better.
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10
Maureen
för 3 veckor sedan
·
Stannade 2 nätter
We came for a couple of days as a large family group and were very impressed by the hotel. Having the park and ride bus within a short walk from the hotel made it ideal for getting into chester
We came for a couple of days as a large family group and were very impressed by the hotel. Having the park and ride bus within a short walk from the hotel made it ideal for getting into chester
8
Damien
för 3 veckor sedan
·
Stannade 3 nätter
Room a bit dated even after an upgrade but other than that our stay was pleasant. Excellent aircon and hearty breakfast choice plus complimentary car parking.
Room a bit dated even after an upgrade but other than that our stay was pleasant. Excellent aircon and hearty breakfast choice plus complimentary car parking.
8
Satish
för 3 veckor sedan
·
Stannade 1 natt
Can’t fault the room or facilities - if I had to really find a fault it was the breakfast trays were not replenished.
Can’t fault the room or facilities - if I had to really find a fault it was the breakfast trays were not replenished.
8
Emily
för 4 veckor sedan
·
Stannade 1 natt
Got to check into the room half an hour early as we were off to a secondary location this was helpful from dropping off. The room had a dirty pair of pants under the radiator that were not ours and could you try it under the bed? Not our room has been thoroughly cleaned for awhile. This was Christmas and I stayed in August. Who was clean however there is a rule for boys over the edge of eight must get changed in the men’s family room (there’s only one to wait a little while please come ahead for the rest to get changed in the room) Ordered food in the bar and has told there was a 10% service charge, I stepped myself down, pick them up myself walk to the bath order to drinks myself walking drinks back to the table, and had to wait five years of food had arrived for cutlery. . . I don’t think a service should be an automatic edition, especially when the service is not top-notch. Parking is free on site and there is plenty. Room keys wiped themselves, no matter whether they are in your pocket, handbag, held in the air with two fingers and put absolutely nothing. Strongly advise I’m getting recorded before you head back to your room to save you the long walk.
Got to check into the room half an hour early as we were off to a secondary location this was helpful from dropping off. The room had a dirty pair of pants under the radiator that were not ours and could you try it under the bed? Not our room has been thoroughly cleaned for awhile. This was Christmas and I stayed in August. Who was clean however there is a rule for boys over the edge of eight must get changed in the men’s family room (there’s only one to wait a little while please come ahead for the rest to get changed in the room) Ordered food in the bar and has told there was a 10% service charge, I stepped myself down, pick them up myself walk to the bath order to drinks myself walking drinks back to the table, and had to wait five years of food had arrived for cutlery. . . I don’t think a service should be an automatic edition, especially when the service is not top-notch. Parking is free on site and there is plenty. Room keys wiped themselves, no matter whether they are in your pocket, handbag, held in the air with two fingers and put absolutely nothing. Strongly advise I’m getting recorded before you head back to your room to save you the long walk.
10
Matthew
för 4 veckor sedan
·
Stannade 2 nätter
Stayed for 2 nights wasn't really in the hotel much but room and breakfast was all good and staff were nice and pleasant, would stay again if I was in the area
Stayed for 2 nights wasn't really in the hotel much but room and breakfast was all good and staff were nice and pleasant, would stay again if I was in the area
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Priser för kommande datum
september 2026
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oktober 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-04: 79.15390504837036USD
- 2026-09-05: 109.181USD
- 2026-09-06: 64.32665819549561USD
- 2026-09-07: 98.72749999999999USD
- 2026-09-08: 98.13328045654296USD
- 2026-09-09: 97.97020150375366USD
- 2026-09-10: 128.40988983917237USD
- 2026-09-11: 191.9387966003418USD
- 2026-09-12: 195.132USD
- 2026-09-13: 60.71393168640137USD
- 2026-09-14: 101.84983765029907USD
- 2026-09-15: 100.398281665802USD
- 2026-09-16: 100.398281665802USD
- 2026-09-17: 89.60276160049439USD
- 2026-09-18: 89.08873900985718USD
- 2026-09-19: 205.914422706604USD
- 2026-09-20: 61.97424230766296USD
- 2026-09-21: 91.9617837677002USD
- 2026-09-22: 123.119USD
- 2026-09-23: 94.960538356781USD
- 2026-09-24: 71.07367657470704USD
- 2026-09-25: 110.1142444076538USD
- 2026-09-26: 116.95139352798462USD
- 2026-09-27: 63.693532052993774USD
- 2026-09-28: 95.0005216331482USD
- 2026-09-29: 101.36006909942627USD
- 2026-09-30: 98.65713049697875USD
- 2026-10-01: 72.96967432403564USD
- 2026-10-02: 113.9526389389038USD
- 2026-10-03: 116.95139352798462USD
- 2026-10-04: 63.693532052993774USD
- 2026-10-05: 70.83709999465943USD
- 2026-10-06: 95.60507373428345USD
- 2026-10-07: 95.0005216331482USD
- 2026-10-08: 75.0226720085144USD
- 2026-10-09: 115.32180916976928USD
- 2026-10-10: 204.07159420776367USD
- 2026-10-11: 60.71393168640137USD
- 2026-10-12: 75.56859614944457USD
- 2026-10-13: 94.69409838104248USD
- 2026-10-14: 95.0005216331482USD
- 2026-10-15: 75.64856270217895USD
- 2026-10-16: 115.51199557876586USD
- 2026-10-17: 120.05086840057373USD
- 2026-10-18: 64.29471676826476USD
- 2026-10-19: 75.66855434036255USD
- 2026-10-20: 95.0005216331482USD
- 2026-10-21: 99.31873320388793USD
- 2026-10-22: 75.56859614944457USD
- 2026-10-23: 115.51199557876586USD
- 2026-10-24: 120.64929717636109USD
- 2026-10-25: 64.00660146141053USD
- 2026-10-26: 75.56859614944457USD
- 2026-10-27: 95.0005216331482USD
- 2026-10-28: 95.0005216331482USD
- 2026-10-29: 74.87670469284058USD
- 2026-10-30: 115.51199557876586USD
- 2026-10-31: 120.90975561141967USD
- 2026-11-01: 64.77308051490783USD
- 2026-11-02: 75.56859614944457USD
- 2026-11-03: 101.0505USD
- 2026-11-04: 91.7585USD
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- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
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- Boendet accepterar kreditkort, bankkort och kontanter.
- På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor och brandsläckare.
- Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av ALLSAFE (Accor Hotels).
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- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för frukostbuffé: GBP 17.95 per person (ungefärligt pris)
- Avgift för husdjur: GBP 15.00 per husdjur per natt
- Inga avgifter tas ut för assistanshundar
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