Name: Palms Place Hotel and Spa
Address: 4381 West Flamingo Road, Las Vegas, Nevada, USA, Las Vegas, South Las Vegas, US
Price range: 77 $–319 $ per night
Rating: 8

Was Gäste sagen

Basierend auf aktuellen Bewertungen zeichnet sich das Palms Place Hotel and Spa durch sehr große, Apartment-ähnliche Suiten mit Küchenzeilen und beeindruckendem Blick auf die Stadt oder den Strip in einer ruhigeren Lage abseits des Strips aus, die eine ruhigere Basis bietet als ein Aufenthalt direkt am Las Vegas Boulevard.

Das Feedback zum Service ist gemischt: Viele erwähnen freundliche Teams, aber die Reaktionsfähigkeit der Rezeption, die Wartezeiten beim Check-in und die Erledigung von Anfragen können unzuverlässig sein. Die Zimmerwartung und Sauberkeit sind inkonsistent, wobei es immer wieder Berichte über defekte Kühlschränke oder Whirlpools, verstopfte Abflüsse, abgenutzte Möbel und gelegentlich staubige oder unsaubere Zimmer gibt. Die Einrichtungen erhalten Lob für einen angenehmen Poolbereich und bequemes Parken, aber Gäste bemängeln frühe oder wetterbedingte Poolschließungen, verschlossene Balkontüren in vielen Zimmern und begrenzte Möglichkeiten zum Essen vor Ort oder für den Zimmerservice im Vergleich zum angrenzenden Palms. Erwarten Sie großzügigen Komfort abseits des Strips, aber seien Sie auf eine variable Instandhaltung und einen wechselhaften Service vorbereitet.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Viele schätzen die ruhige Lage, den Poolbereich und das bequeme Parken/den Valet-Service. Zu den wiederkehrenden Nachteilen gehören frühe oder wetterbedingte Poolschließungen, gelegentliche Probleme mit den Aufzügen und das Fehlen eines Casinos oder eines vollständigen Restaurants innerhalb dieses Turms (Zugang über eine Fußgängerbrücke zum Palms).

Reinigung

Das Feedback zur Sauberkeit ist gemischt: Einige Gäste fanden die Zimmer sauber, aber viele andere berichteten von Staub, Gerüchen, fleckigen Badewannen und versäumter Zimmerreinigung oder fehlender Auffüllung.

Zimmer

Die Suiten sind sehr geräumig mit bodentiefen Fenstern und praktischen Küchenzeilen. Viele Gäste loben den Komfort und das Preis-Leistungs-Verhältnis. Zu den häufigen Problemen gehören veraltete Möbel und Beleuchtung, verschlossene Balkontüren in vielen Zimmern und wiederkehrende Wartungsprobleme mit Kühlschränken, Abflüssen, Klimaanlagen, Fernsehern und Whirlpools im Zimmer.

Dienstleistung

Der Service reicht von freundlichen und hilfsbereiten Teams bis hin zu langsamen oder unaufmerksamen Rezeptionen, langen Wartezeiten beim Check-in und gelegentlichen Reservierungs- oder Abrechnungsfehlern. Anfragen an den Housekeeping-Service und deren Erledigung können inkonsistent sein.

Ähnliche Gästebewertungen

10

Jesusita

1. Nov. 2025

·

Aufenthalt am 2 Nächte

By far, one of the most exceptional accommodations I have experienced in recent times. The room was immaculate, and parking was conveniently located. The front desk staff provided exceptional customer service, ensuring a seamless check-in and check-out process. The room’s panoramic view was truly remarkable. Overall, it was an extraordinary stay. I would highly recommend this establishment and anticipate returning in the near future.

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2

Antonia

13. Okt. 2025

·

Aufenthalt am 3 Nächte

I left within an hour of checking in. Room was not stocked with what was listed on the Hotels.com page—no bathrobes, broken tv, and nothing in the kitchen. no plates, utensils, cookware. there was one restaurant on premises but never got a menu for it (was also supposed to be in the room, but wasn’t). there is no other food and no casino on site. it’s all at Palms, which you have to access via a “skytube” and the moving sidewalks were not working when i was there and i’m disabled. once you’re at Palms Place you’re basically out of luck if you want to eat. people were in the valet area frantically asking every driver if they were Door Dash. The front desk doesn’t answer the phone when you call from your room and neither does the bell desk. When I went down to the front desk to voice my displeasure I was told they would give me a refund but to be out in half an hour. That was it. Get out and in a hurry. I suggest you stay somewhere else if you want a comfortable stay. If you need ADA accommodations, avoid at all costs!!

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10

James

4. Okt. 2025

·

Aufenthalt am 3 Nächte

Love the room we had, and was glad the staff was able to get us in earlier for an early check in when we got there really early like 7hr early.

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8

Jared

18. Sept. 2025

·

Aufenthalt am 1 Nacht

Note: this was my first time here. The suite layout and accommodations were amazing, and my room had a view of the strip. But the peeling wallpaper, clogged sinks and broken telephones were a letdown. As someone who travels multiple times each month, I would love returning here if the standards were increased. My biggest let down of the whole event was check-in. The booking app said 3pm, the front desk said 3-5pm - my room was not ready. I waited just over an hour and never received a text that my room was ready. I finally approach the front desk, and they said it was ready at a few minutes shy of 5pm. I booked the room in advance; it wasn't a standard room but an upgraded suite. You think they would put a priority on the more expensive stays and ensure we are able to check-in when we arrive.

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8

Pamela Joanne

12. Aug. 2025

·

Aufenthalt am 2 Nächte

Palms Place offers large, comfortable suites with plenty of space to relax. The bed was comfortable, and the floor-to-ceiling windows gave us great views of the city. The in-room kitchenette was a nice touch for quick meals. It’s a short drive or rideshare to the Strip, so it’s quieter than staying right in the middle of the action, but still close enough to enjoy everything Las Vegas has to offer. Some areas of the room and common spaces could use a little upkeep, and service at the front desk was friendly but sometimes slow. Overall, it’s a good choice if you want more space and a calmer atmosphere away from the busiest part of the Strip.

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6

Leslie

23. Juli 2025

·

Aufenthalt am 4 Nächte

Room itself was pretty dated with an odd design. Unable to use the balcony at all - totally locked to guests. 3 fridges, but no . . . robes? The bathroom faucet handle kept falling off. The lighting was dim and purple in places - so it was like entering a club, not a bedroom. Very limited towels and paper products and good luck getting any from housekeeping or the front desk. Took us 4 series of phone calls to get any, and that was after INSANELY BAD attitude from Kentrell at the front desk. He was so rude. Avoid him at all costs if you value being treated like a human.

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2

Ethan

30. Mai 2025

·

Aufenthalt am 1 Nacht

Arrived to check in at the front desk, only to find my reservation was "cancelled" despite the hotels.com website showing it was still ready to go. The front desk agent was completely unhelpful and borderline rude with explaining why they could not give me a room. I had to spend over an hour trying to get a hotels.com agent to call the desk agent and sort out the explanation. Supposedly my card had been declined (never happened before) and the hotel simply gave up the reservation without any kind of notification to anyone. How convenient for them, considering they were overbooked from EDC and so they could drop my low-fare reservation in favor of someone else's last minute booking! Good luck to me finding another room exhausted at 11pm at night, since the manager specifically admitted they had "negative availability" and hence could not book a replacement room for me. While I was there, some sort of high roller stormed in that his suite was still not made up (apparently from previous guests), despite assurances from the manager on duty six hours ago and numerous calls since then. He had to very loudly and repeatedly demand to see the current manager and have it made up immediately. Clearly this hotel management is a disaster spanning from top to bottom of the scale. Don't book here if you expect your reservation to be honored or your room to be clean.

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10

Alfrelene

20. Apr. 2025

·

Aufenthalt am 1 Nacht

Front desk was great but unfortunately housekeeping during my stay was rude. At 4am, I had to go downstairs to speak to front desk to request linen as I was told via phone there was a charge for pillows, linens of about $25 each item. Bell hop were super helpful!

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6

Jacob

28. Jan. 2025

·

Aufenthalt am 6 Nächte

The rooms were very nice and good value. However, upon checking in, we were told our room was not ready. It was about half an hour after the check-in time (check-in starts at 3:00 PM) and the front desk told us it would be 30 minutes max until our room was ready. So we waited and then 30 minutes went by and they still said our room wasn't ready. We were very tired from traveling so I kept asking if there was anything at all they could do and the lady at the front desk offered to downgrade my room. The audacity to make us wait for that long and then say we can get a room if we downgrade? The lady I talked to also could not care less and had no sympathy. We ended up getting to our room almost an hour and a half after we first arrived at the property. What a way to start our honeymoon. It seemed a lot of other people were waiting and when I talked to an Uber driver about it he said that he hears stories like that all the time. There must be some management problem. In any case, we felt like we were poorly treated, but at least our suite was very nice and in good condition.

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8

Lashay

21. Okt. 2024

·

Aufenthalt am 4 Nächte

Front desk needs to be more transparent about resort fees when checking in. I also asked for an emailed receipt and it was never sent until I called back in for it.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Ruhige Lage abseits des Strips mit einfachem Zugang zu Mitfahrdiensten und einer Fußgängerbrücke zum Palms Casino. Viele schätzen es, vom Trubel entfernt zu sein und gleichzeitig in der Nähe von Aktivitäten zu sein. Einige bemerken jedoch, dass es ein weiter Weg ist, wenn man zu Fuß zum Strip gehen möchte.

Gastronomie

Die Möglichkeiten zum Essen vor Ort und der Zimmerservice sind in diesem Turm begrenzt, aber Speisen und ein Buffet sind im angrenzenden Palms verfügbar. Gäste erwähnen einen guten Barservice am Pool, aber eine uneinheitliche Bestellung über Apps und lange Wartezeiten.

Monat	Durchschnittspreis
Januar	106 $
Februar	100 $
März	127 $
April	123 $
Mai	129 $
Juni	86 $
Juli	91 $
August	96 $
September	133 $
Oktober	135 $
November	115 $
Dezember	108 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $77	15 $79	16 $81	17 $120	18 $226	19 $187
20 $123	21 $127	22 $137	23 $142	24 $141	25 $318	26 $289
27 $141	28 $139	29 $126	30 $122

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $136	2 $220	3 $244
4 $163	5 $136	6 $144	7 $118	8 $143	9 $267	10 $319
11 $153	12 $146	13 $125	14 $127	15 $136	16 $236	17 $279
18 $135	19 $129	20 $114	21 $115	22 $135	23 $223	24 $255
25 $127	26 $127	27 $127	28 $127	29 $135	30 $185	31 $211

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Studio-Suite

Suite

Studiosuite

Suite, 1 Schlafzimmer, Stadtblick

Studiosuite, Stadtblick

Gästebewertungen

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Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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