Secrets Papagayo All Inclusive - Adults Only
731 $US
/nuit
Moyenne pour octobre
Prix pour Secrets Papagayo All Inclusive - Adults Only
Sélectionnez les dates pour voir les prix et les disponibilités
731 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Secrets Papagayo All Inclusive - Adults Only, les prix par nuit s'élèvent en moyenne à 577 $US pendant le mois le moins cher (août) et à 1 689 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 1 575 $US |
| février | 1 689 $US |
| mars | 1 508 $US |
| avril | 1 108 $US |
| mai | 1 066 $US |
| juin | 764 $US |
| juillet | 672 $US |
| août | 577 $US |
| septembre | 584 $US |
| octobre | 731 $US |
| novembre | 963 $US |
| décembre | 1 160 $US |
J
F
M
A
M
J
J
A
S
oct. · 731 $US
O
N
D
Le plus cher : février (env. 1 689 $US)
Le moins cher : août (env. 577 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 2 piscines extérieures, un court de tennis extérieur et un centre de fitness.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking avec voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Vous profiterez de repas savoureux à Market Café , le restaurant de Secrets Papagayo - Adults Only - All inclusive qui dispose également d'un snack bar/épicerie fine. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 5 bars/lounges de l'hébergement.
Chambres
Les 202 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une télévision LED. Votre lit est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. Les chambres sont dotées d'un balcon ou patio aménagé. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain comprennent une douche et des articles de toilette gratuits.
Emplacement
En choisissant Secrets Papagayo - Adults Only - All inclusive à Sardinal, vous profiterez d'un séjour près de l'océan, à moins de 10 minutes en voiture de Playa Hermosa et Plage de Panamá.
À proximité
Plage de Panamá(1.3 miles)
Stand de Fruits d'Ericka(1.6 miles)
Plage Monte del Barco(3.3 miles)
Playa Hermosa(3.7 miles)
Cuisine de Rocio(4 miles)
Plage Bermúdez(6.2 miles)
Plage Penca(6.4 miles)
Plage Calzón de Pobre(6.4 miles)
Plage Pedregosa(6.4 miles)
Casino El Coco(7 miles)
Vue du Monte Secco(8.8 miles)
Coco Beach(9.9 miles)
Plage de Bahia Pez Vela(10.2 miles)
Papayago Golf and Country Club(11.2 miles)
Plage d'Ocotal(11.4 miles)
Aéroport international de Liberia Daniel Oduber (LIR)(13.2 miles)
Aéroport de Tamarindo (TNO)(40.2 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Emplacement
Playa Arenilla, Golfo de Papagayo, Papagayo, Nacascolo, Canton de Liberia, Costa Rica
Plage de Panamá (1.3 miles)
Stand de Fruits d'Ericka (1.6 miles)
Plage Monte del Barco (3.3 miles)
Playa Hermosa (3.7 miles)
Cuisine de Rocio (4 miles)
Plage Bermúdez (6.2 miles)
Options de chambre
9
Bungalow Suite Double Tropical View
Détails de la chambre
2 Lits Doubles
Couchages 3
452 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
9
Deluxe Ocean View King Balcony
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
398 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
7
Preferred Club Bungalow Suite Double Ocean View
Détails de la chambre
2 Lits Doubles
Couchages 3
452 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
6
Preferred Club Junior Suite King Plunge Pool
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
592 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privéePiscine profonde
9
Preferred Club Bungalow Suite King Ocean Front View
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
366 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
4
Tropical View King Bed
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
320 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
9
Bungalow Suite King Tropical View
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
452 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
7
Preferred Club Junior Suite King Ocean Front
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
614 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salon séparé
10
Preferred Club Presidential Suite
Détails de la chambre
2 Très Grands Lits Doubles
Couchages 4
1399 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
7
Preferred Club Bungalow Suite King Ocean View
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
452 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
7
Preferred Club Honeymoon Suite
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
689 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Secrets Papagayo All Inclusive - Adults Only
8.7
Fabuleux
Basé sur 589 avis vérifiés
Qui séjourne ici ?
Affaires
2%
Couples
78%
Familles
8%
Groupes
9%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Secrets Papagayo All Inclusive - Adults Only, les clients soulignent la situation luxuriante, au bord d'une baie pittoresque avec vue sur l'océan, le terrain en pente raide nécessitant des navettes, et une ambiance généralement calme et détendue, à l'écart de la ville.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Secrets Papagayo All Inclusive - Adults Only, les clients soulignent la situation luxuriante, au bord d'une baie pittoresque avec vue sur l'océan, le terrain en pente raide nécessitant des navettes, et une ambiance généralement calme et détendue, à l'écart de la ville.
Le service est largement décrit comme chaleureux et attentionné, bien que certains signalent un ménage irrégulier, un enregistrement lent ou confus, et le non-respect des demandes d'arrivée anticipée. Les chambres suscitent des réactions mitigées, alliant des vues agréables et un confort certain à des signalements de caractéristiques démodées, de nuisances sonores, de présence de parasites, et de problèmes d'entretien ou liés à l'eau/climatisation. La nourriture et les boissons varient de très bonnes à moyennes, avec une disponibilité limitée des lieux parfois et des pénuries occasionnelles de boissons alcoolisées, tandis que les animations et les espaces piscine sont souvent un point fort. Dans l'ensemble, une expérience relaxante dans un complexe hôtelier en pente avec des vues mémorables et quelques compromis.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Deux piscines (une animée, une calme) et des animations quotidiennes sont appréciées. Le terrain en pente nécessite l'utilisation fréquente de navettes, la plage de la baie est modeste et publique, et certains équipements semblent datés ou limités.
Avis de voyageur à ce sujet
10
Noe Lorenzo
10 juin 2023
·
A séjourné 5 nuits
Location is beautiful, great views, only minor issue is very hilly and shuttle time could be improved but overall beautiful and enjoyable.
Location is beautiful, great views, only minor issue is very hilly and shuttle time could be improved but overall beautiful and enjoyable.
8
Jennifer
24 déc. 2023
·
A séjourné 12 nuits
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
10
Katerina
16 août 2025
·
A séjourné 7 nuits
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
10
Courtney
14 avr. 2025
·
A séjourné 6 nuits
I really enjoyed our week stay here. The place is very hilly, but we didn't mind so much. You have to make sure you snag chairs by the pool early because it gets HOT in the afternoon and you don't want to get stuck under the sun. The staff was all extremely friendly. I could tell some of them appreciated when you talked in Spanish, they seemed to not expect it from most people, but then got excited when you understood. The food was all great, our favorite was the Asian restaurant. The bartenders know what they are doing, we asked for random things and they always gave us something good!
I really enjoyed our week stay here. The place is very hilly, but we didn't mind so much. You have to make sure you snag chairs by the pool early because it gets HOT in the afternoon and you don't want to get stuck under the sun. The staff was all extremely friendly. I could tell some of them appreciated when you talked in Spanish, they seemed to not expect it from most people, but then got excited when you understood. The food was all great, our favorite was the Asian restaurant. The bartenders know what they are doing, we asked for random things and they always gave us something good!
8
Shelia
11 oct. 2023
·
A séjourné 5 nuits
The hotel is on a beautiful beach property, its absolutely gorgeous. The service wqs amazing. Drinks were good food was ok but im an extremely picky eater, its hard to please me when ut comes to food so for other's it may be outstanding. This will be my only visit though. The rooms especially those with the beach view, sit up on hills with a steep incline. You can wait for a ride to come and pick you up which on several occasions didnt come or where extremely slow or you are can walk down the steep hill. For those with physical limitations, that wont work. Im in pretty good shape but walking the hills were even rough for me. When its raining they dont want to send transportation up because its dangerous, but its dangerous for you to walk too because you could eassily slip and fall, so not something i would want to deal with again. But its definitely worth it for the experience at least once because staff, service and the asthetics of the place are amazing!
The hotel is on a beautiful beach property, its absolutely gorgeous. The service wqs amazing. Drinks were good food was ok but im an extremely picky eater, its hard to please me when ut comes to food so for other's it may be outstanding. This will be my only visit though. The rooms especially those with the beach view, sit up on hills with a steep incline. You can wait for a ride to come and pick you up which on several occasions didnt come or where extremely slow or you are can walk down the steep hill. For those with physical limitations, that wont work. Im in pretty good shape but walking the hills were even rough for me. When its raining they dont want to send transportation up because its dangerous, but its dangerous for you to walk too because you could eassily slip and fall, so not something i would want to deal with again. But its definitely worth it for the experience at least once because staff, service and the asthetics of the place are amazing!
8
Nicole
7 août 2025
·
A séjourné 3 nuits
We thoroughly enjoyed our stay at Secrets! The views are incredible and the staff are lovely. We enjoyed our Oceanfront room, however, there is quite a bit of noise transfer from outside and other rooms. The room was clean and beautiful! The pools were amazing and the drinks were great! Great entertainment and music. This was our first time staying at a Secrets resort and we would definitely return.
We thoroughly enjoyed our stay at Secrets! The views are incredible and the staff are lovely. We enjoyed our Oceanfront room, however, there is quite a bit of noise transfer from outside and other rooms. The room was clean and beautiful! The pools were amazing and the drinks were great! Great entertainment and music. This was our first time staying at a Secrets resort and we would definitely return.
10
Shalyn
24 déc. 2024
·
A séjourné 5 nuits
Beautiful site! Wonderful experience. Some of the rooms were far away from the main area but we lucked out and were very close. Staff friendly, fun, attentive. Made so many new friends. Dining menus signified foods containing gluten or dairy which I appreciated immensely.
Beautiful site! Wonderful experience. Some of the rooms were far away from the main area but we lucked out and were very close. Staff friendly, fun, attentive. Made so many new friends. Dining menus signified foods containing gluten or dairy which I appreciated immensely.
8
Emily Grace
24 août 2024
·
A séjourné 7 nuits
Beautiful location, room with wonderful view, but with room service as major option, expected more than a tiny table with one chair. Room service advertised as 24/7, but ended at 2130 in reality. Location with nice views, but so hilly and steep, shuttle service a must, sometimes excellent, sometimes a wait. Room refresh daily mixed, didn't refresh mini bar (if you can call it that), not all towels always replaced. Strange. Staff all super friendly and worked hard to please, but the room service issues never were fixed. Small pools, limited restaurants, esp for non preferred status guests. High pressure sales for Unlimited vacation club. Excursions nice, a wee bit costly, but good, though lotsa driving to get anywhere. Not my favorite Secrets experience, liked Jamaica better, but that was pre pandemic, so who knows
Beautiful location, room with wonderful view, but with room service as major option, expected more than a tiny table with one chair. Room service advertised as 24/7, but ended at 2130 in reality. Location with nice views, but so hilly and steep, shuttle service a must, sometimes excellent, sometimes a wait. Room refresh daily mixed, didn't refresh mini bar (if you can call it that), not all towels always replaced. Strange. Staff all super friendly and worked hard to please, but the room service issues never were fixed. Small pools, limited restaurants, esp for non preferred status guests. High pressure sales for Unlimited vacation club. Excursions nice, a wee bit costly, but good, though lotsa driving to get anywhere. Not my favorite Secrets experience, liked Jamaica better, but that was pre pandemic, so who knows
10
Robert
21 avr. 2022
·
A séjourné 5 nuits
Very clean resort with excellent service!!! Ari and the whole entertainment staff go above and beyond to get you involved and enjoy in the fun. During the day the Pool bar is the main hub of laughter. Henry & Eduardo are the best mixologists, also Victor and the rest of the guys are great. Hugo provides excellent food and drink chair service. Night time lounge bar features William, always on point!!!
Very clean resort with excellent service!!! Ari and the whole entertainment staff go above and beyond to get you involved and enjoy in the fun. During the day the Pool bar is the main hub of laughter. Henry & Eduardo are the best mixologists, also Victor and the rest of the guys are great. Hugo provides excellent food and drink chair service. Night time lounge bar features William, always on point!!!
6
Dih Meng
26 oct. 2023
·
A séjourné 7 nuits
Absolutely gorgeous property and friendly staff and food was above average. Unfortunately, everything else was a miss. Beach is pretty much none existent unless you like 'muddy' sand. Mirky water and jetskis flying around you and smelling like gasoline fuel. Getting around was difficult, if you have leg issues look elsewhere. A lot of uphill and downhill, you pretty much have to take a shuttle from your room to the main areas and sometimes waiting 10 to 15 minutes for a shuttle. Most things s above and beyond your included cost is expensive, but we already knew Costa Rica wasn't one of the inexpensive destinations. As a high end Secreta brand, small thing s we are use to from other brands of this caliber was it included in this resort ie. Transfer to airport is extra, really? Top shelf alcohol, unless you pay for Preferred status, I despise this mentality, people who can't afford that extra gets push to the back of the line like restaurant reservations. Tipping, we come from resorts that cost the same that has a no tipping policy, tipping creates favoritism again, level the playing field, this works sooo much better. Costa Rica is a absolutely gorgeous country, the excursions is where it's at to experience the country, unfortunately this resorts falls short of a few things we are used to in this category of a higher end adult all inclusive. Too bad, We really wanted to love this resort.
Absolutely gorgeous property and friendly staff and food was above average. Unfortunately, everything else was a miss. Beach is pretty much none existent unless you like 'muddy' sand. Mirky water and jetskis flying around you and smelling like gasoline fuel. Getting around was difficult, if you have leg issues look elsewhere. A lot of uphill and downhill, you pretty much have to take a shuttle from your room to the main areas and sometimes waiting 10 to 15 minutes for a shuttle. Most things s above and beyond your included cost is expensive, but we already knew Costa Rica wasn't one of the inexpensive destinations. As a high end Secreta brand, small thing s we are use to from other brands of this caliber was it included in this resort ie. Transfer to airport is extra, really? Top shelf alcohol, unless you pay for Preferred status, I despise this mentality, people who can't afford that extra gets push to the back of the line like restaurant reservations. Tipping, we come from resorts that cost the same that has a no tipping policy, tipping creates favoritism again, level the playing field, this works sooo much better. Costa Rica is a absolutely gorgeous country, the excursions is where it's at to experience the country, unfortunately this resorts falls short of a few things we are used to in this category of a higher end adult all inclusive. Too bad, We really wanted to love this resort.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est souvent saluée, mais les clients signalent également un ménage irrégulier, la présence de parasites et des problèmes occasionnels d'entretien ou d'odeurs.
Avis de voyageur à ce sujet
4
Amir
16 juil. 2023
·
A séjourné 2 nuits
Not what we expected from a 5 star hotel. Except for the beautiful setting on the beach everything else is a miss. Few examples: room smell of mold (we changed a room but even next one had mold), the claim there are 5 restaurants is highly misleading as the hotel closes restaurants and bars for events(weddings), service along pool is sketchy, pool bars are closed early, except for Italian restaurant food is below average, yoga instructor didn’t show up one day, you depend on rides to your room and in the evening you can wait a long time to get from the dinning area to your room, you need to ask for basic stuff like turndown service which should be done implicitly if the hotel really wanted to service its guests. We came to this hotel after staying at 4 other 5 star properties in Costa Rica during our 2 week trip and all of them were very good so this is why we were so disappointed given it was at a higher price point as well.
Not what we expected from a 5 star hotel. Except for the beautiful setting on the beach everything else is a miss. Few examples: room smell of mold (we changed a room but even next one had mold), the claim there are 5 restaurants is highly misleading as the hotel closes restaurants and bars for events(weddings), service along pool is sketchy, pool bars are closed early, except for Italian restaurant food is below average, yoga instructor didn’t show up one day, you depend on rides to your room and in the evening you can wait a long time to get from the dinning area to your room, you need to ask for basic stuff like turndown service which should be done implicitly if the hotel really wanted to service its guests. We came to this hotel after staying at 4 other 5 star properties in Costa Rica during our 2 week trip and all of them were very good so this is why we were so disappointed given it was at a higher price point as well.
8
Jimmy
11 mars 2025
·
A séjourné 2 nuits
Love the landscaping! Food was great. Just had to battle big ants in our room.
Love the landscaping! Food was great. Just had to battle big ants in our room.
8
Jennifer
24 déc. 2023
·
A séjourné 12 nuits
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
8
Janice
7 juil. 2025
·
A séjourné 3 nuits
Property overall was really nice. Great tropical aesthetic, landscaping well taken care of and pools nicely designed. The rooms though could have been nicer. They’re nice but quite small and not sealed off from outside apparently. I was stung by a scorpion on my first night and response for this should have been faster. They just gave us free massages for the inconvenience.
Property overall was really nice. Great tropical aesthetic, landscaping well taken care of and pools nicely designed. The rooms though could have been nicer. They’re nice but quite small and not sealed off from outside apparently. I was stung by a scorpion on my first night and response for this should have been faster. They just gave us free massages for the inconvenience.
10
Amber
2 juil. 2025
·
A séjourné 7 nuits
Beautiful property, with accommodating and welcoming staff!
Beautiful property, with accommodating and welcoming staff!
10
marie
22 déc. 2025
·
A séjourné 13 nuits
Personnel à l'écoute et toujours disponible, avec le souhait de toujours repondre a nos attentes. Extérieurs de l'hôtel magnifiques et très bien entretenus. Chambre propre et bien équipée. Possibilite de réserver des excursions avec une agence de voyage sur place.
Personnel à l'écoute et toujours disponible, avec le souhait de toujours repondre a nos attentes. Extérieurs de l'hôtel magnifiques et très bien entretenus. Chambre propre et bien équipée. Possibilite de réserver des excursions avec une agence de voyage sur place.
6
Paul Stephen
7 mars 2025
·
A séjourné 2 nuits
Other than the transportation, the staff was not very friendly or accommodating. We used our room bottles water and facecloths and they were not replaced. I called and asked for more water and never received it.
Other than the transportation, the staff was not very friendly or accommodating. We used our room bottles water and facecloths and they were not replaced. I called and asked for more water and never received it.
8
Treasure L
1 sept. 2025
·
A séjourné 4 nuits
Great property, clean & good staff
Great property, clean & good staff
6
Melody
2 nov. 2025
·
A séjourné 3 nuits
I stayed at the resort 3 nights and my room was only cleaned one night. I had to call for fresh towels twice which took hours. We came with a group and their rooms were cleaned daily with turn down service. It was quite disappointing to have a pile of dirty used towels remaining in my room for two days. I had higher expectations
I stayed at the resort 3 nights and my room was only cleaned one night. I had to call for fresh towels twice which took hours. We came with a group and their rooms were cleaned daily with turn down service. It was quite disappointing to have a pile of dirty used towels remaining in my room for two days. I had higher expectations
2
Dax
27 oct. 2025
·
A séjourné 5 nuits
I really can’t believe Hyatt has put their name on this project. It’s dirty and outdated. The prices are incredibly high and the rooms are all the same. Employees are nice over all but the preferred club is nothing but waist of money. Roof leaking when we were eating and toilets are disgusting.
I really can’t believe Hyatt has put their name on this project. It’s dirty and outdated. The prices are incredibly high and the rooms are all the same. Employees are nice over all but the preferred club is nothing but waist of money. Roof leaking when we were eating and toilets are disgusting.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres offrent une vue agréable et un confort pour beaucoup, mais les commentaires sont mitigés en raison d'éléments datés, de nuisances sonores et de problèmes d'entretien tels que des fuites, une eau chaude faible ou des problèmes de climatisation.
Avis de voyageur à ce sujet
8
Jennifer
24 déc. 2023
·
A séjourné 12 nuits
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
We stayed for 11 nights in December and there were areas that were excellent and others lacking. The resort is low key and spread over the hillside, they do have shuttles running non stop, but if you don’t want to wait and ride be prepared for hilly walks. Definitely bring mosquito spray. Ocean access in a very calm bay, mix of sands but not used much, beach is public so be aware. Wait staff and bar staff were amazing special mention to Armando in portfofino restaurant and bartenders William and Ronnie. Entertainment crew was great really enjoyed the water aerobics. Food at specialty restaurants Portfino-Italian, Himitsu-Asian, Aqua-lighter meals, was all very good. Seaside grill was disappointing, protein over cooked, sauces and sides as ordered were missing and service lacking. Buffet okay. Grounds very well tended. Con’s, property is showing age in areas. The hot water system at peak times 3-5pm daily could not keep up with demand. Was also smell of sewage some nights. Our a/c unit malfunctioned and leaked water. It was repaired quickly but we did lose a night of sleep as it broke overnight. Housekeeping was inconsistent. Lounge chairs in spa area need replacing, many had broken welds, rust, and should not have been in use. Resort is in isolated area so don’t expect to walk to amenities, not a negative, but important to know and be aware driving can be an issue due to the highway you need to access to get to volcanoes and other sites backing up badly morning and evening.
8
Janice
7 juil. 2025
·
A séjourné 3 nuits
Property overall was really nice. Great tropical aesthetic, landscaping well taken care of and pools nicely designed. The rooms though could have been nicer. They’re nice but quite small and not sealed off from outside apparently. I was stung by a scorpion on my first night and response for this should have been faster. They just gave us free massages for the inconvenience.
Property overall was really nice. Great tropical aesthetic, landscaping well taken care of and pools nicely designed. The rooms though could have been nicer. They’re nice but quite small and not sealed off from outside apparently. I was stung by a scorpion on my first night and response for this should have been faster. They just gave us free massages for the inconvenience.
8
Adam
11 août 2023
·
A séjourné 4 nuits
My wife and I went to this property to meet with two other couples for vacation (one being my sister and brother-in-law). We had previously been to Secrets Playa Mujeres (which was awesome). This one was beautiful, set amongst the rainforest and within a bay/cove. The downside of the resort was the hills (which were insanely steep…taking shuttles from the pool/beach to your room is pretty much a must), and maybe this sounds boujee, but the amount of ants in the room was insane Lol Other than that, the food was good, pool vibes were great, and the view was stunning!
My wife and I went to this property to meet with two other couples for vacation (one being my sister and brother-in-law). We had previously been to Secrets Playa Mujeres (which was awesome). This one was beautiful, set amongst the rainforest and within a bay/cove. The downside of the resort was the hills (which were insanely steep…taking shuttles from the pool/beach to your room is pretty much a must), and maybe this sounds boujee, but the amount of ants in the room was insane Lol Other than that, the food was good, pool vibes were great, and the view was stunning!
8
Rodrigo
29 juin 2023
·
A séjourné 3 nuits
The view to papagayo gulf is stunning, the property and the service overall is so good. We enjoyed our stay. What I really don't like is the fact that in the bungalow suite you can hear everything from the neighbor suite.
The view to papagayo gulf is stunning, the property and the service overall is so good. We enjoyed our stay. What I really don't like is the fact that in the bungalow suite you can hear everything from the neighbor suite.
10
Nileen
21 oct. 2025
·
A séjourné 4 nuits
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
8
Nicole
7 août 2025
·
A séjourné 3 nuits
We thoroughly enjoyed our stay at Secrets! The views are incredible and the staff are lovely. We enjoyed our Oceanfront room, however, there is quite a bit of noise transfer from outside and other rooms. The room was clean and beautiful! The pools were amazing and the drinks were great! Great entertainment and music. This was our first time staying at a Secrets resort and we would definitely return.
We thoroughly enjoyed our stay at Secrets! The views are incredible and the staff are lovely. We enjoyed our Oceanfront room, however, there is quite a bit of noise transfer from outside and other rooms. The room was clean and beautiful! The pools were amazing and the drinks were great! Great entertainment and music. This was our first time staying at a Secrets resort and we would definitely return.
8
Emily Grace
24 août 2024
·
A séjourné 7 nuits
Beautiful location, room with wonderful view, but with room service as major option, expected more than a tiny table with one chair. Room service advertised as 24/7, but ended at 2130 in reality. Location with nice views, but so hilly and steep, shuttle service a must, sometimes excellent, sometimes a wait. Room refresh daily mixed, didn't refresh mini bar (if you can call it that), not all towels always replaced. Strange. Staff all super friendly and worked hard to please, but the room service issues never were fixed. Small pools, limited restaurants, esp for non preferred status guests. High pressure sales for Unlimited vacation club. Excursions nice, a wee bit costly, but good, though lotsa driving to get anywhere. Not my favorite Secrets experience, liked Jamaica better, but that was pre pandemic, so who knows
Beautiful location, room with wonderful view, but with room service as major option, expected more than a tiny table with one chair. Room service advertised as 24/7, but ended at 2130 in reality. Location with nice views, but so hilly and steep, shuttle service a must, sometimes excellent, sometimes a wait. Room refresh daily mixed, didn't refresh mini bar (if you can call it that), not all towels always replaced. Strange. Staff all super friendly and worked hard to please, but the room service issues never were fixed. Small pools, limited restaurants, esp for non preferred status guests. High pressure sales for Unlimited vacation club. Excursions nice, a wee bit costly, but good, though lotsa driving to get anywhere. Not my favorite Secrets experience, liked Jamaica better, but that was pre pandemic, so who knows
6
Denis
25 nov. 2025
·
A séjourné 1 nuit
Le matelas était passé date et du a être remplacé.
Le matelas était passé date et du a être remplacé.
2
LEOPOLDO
30 juin 2025
·
A séjourné 1 nuit
When it rained the roof in our room leaked pouring water into living, we were told that they had made several attempts to impair this, but that it's still leaked every time a heavy rain came. The staff left towels and buckets from when it rained to the end of our stay. It was not a $1500 a night room because water pouring in.
When it rained the roof in our room leaked pouring water into living, we were told that they had made several attempts to impair this, but that it's still leaked every time a heavy rain came. The staff left towels and buckets from when it rained to the end of our stay. It was not a $1500 a night room because water pouring in.
6
Tammy
22 avr. 2025
·
A séjourné 6 nuits
The staff was absolutely excellent; friendly and helpful. We thought the facilities slightly dated, couch was uncomfortable. Hyatt app needs a lot of work.
The staff was absolutely excellent; friendly and helpful. We thought the facilities slightly dated, couch was uncomfortable. Hyatt app needs a lot of work.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement décrit comme chaleureux, serviable et prévenant. Certains signalent des difficultés lors de l'enregistrement, du respect des demandes d'arrivée anticipée, de la communication, et des frustrations occasionnelles avec les navettes ou le service en chambre.
Avis de voyageur à ce sujet
10
Katerina
16 août 2025
·
A séjourné 7 nuits
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
10
Kaitlyn
6 janv. 2025
·
A séjourné 4 nuits
We had a great experience and the staff really made our trip even better! After one day they remembered our names and knew our drink orders! We plan to come back very soon
We had a great experience and the staff really made our trip even better! After one day they remembered our names and knew our drink orders! We plan to come back very soon
10
Shahid
13 juil. 2024
·
A séjourné 5 nuits
Our stay at Secrets Papagayo was superb. The staff and especially the manager were fantastic. We had a minor issue with our room lock after check in but ther hotel staff were there within literally 3-4 minutes and got us in. Although it turned out that they had to replace the whole lock, the locksmith was there within 5 minutes and everything was handled professionally. The property is fun to walk around and explore and there are a lot of outside excursions. We booked a couples massage for the spa and had excellent massages by the staff. We had a Junior Suite with Plunge pool and the views were magnificent. The scene around the main pool is lively with music and dancing but our room location up on a bluff was very quiet and peaceful. The food in the restaurants was varied and very good. My wife had sashimi at the Asian restaurant and said it was very fresh and delicious. The mushroom risotto in the Italian restaurant was also excellent. We ate most of our breakfasts and lunches at the healthy food restaurant next to the spa and the meals there were all freshly made and delicious. The spa has a separate pool area that is meant to be a quiet pool and we spent most mornings there. The bartenders seem to be able to mix any drink you can think of and room service will bring some drinks to your room (selected from a list). There are daily activities like dance lessons. They have 2 pickleball courts which weren’t busy at all. Overall, we had a great time and were sorry to leave.
Our stay at Secrets Papagayo was superb. The staff and especially the manager were fantastic. We had a minor issue with our room lock after check in but ther hotel staff were there within literally 3-4 minutes and got us in. Although it turned out that they had to replace the whole lock, the locksmith was there within 5 minutes and everything was handled professionally. The property is fun to walk around and explore and there are a lot of outside excursions. We booked a couples massage for the spa and had excellent massages by the staff. We had a Junior Suite with Plunge pool and the views were magnificent. The scene around the main pool is lively with music and dancing but our room location up on a bluff was very quiet and peaceful. The food in the restaurants was varied and very good. My wife had sashimi at the Asian restaurant and said it was very fresh and delicious. The mushroom risotto in the Italian restaurant was also excellent. We ate most of our breakfasts and lunches at the healthy food restaurant next to the spa and the meals there were all freshly made and delicious. The spa has a separate pool area that is meant to be a quiet pool and we spent most mornings there. The bartenders seem to be able to mix any drink you can think of and room service will bring some drinks to your room (selected from a list). There are daily activities like dance lessons. They have 2 pickleball courts which weren’t busy at all. Overall, we had a great time and were sorry to leave.
4
Edwin
30 sept. 2025
·
A séjourné 1 nuit
The hotel’s location is truly beautiful, with stunning views of the beach and surrounding nature - definitely a highlight of the stay. However, my experience with early check-in was disappointing. I paid extra for the 9 a.m. early check-in option, but upon arrival, I was told my room wasn’t ready. Understandable in the early morning, so I went for breakfast and then a swim to pass the time. By noon (over 3.5 hours later), I checked back with the front desk, only to be told the room still wasn’t ready but “soon.” I ended up waiting in the lobby for nearly four more hours before finally getting access to my room - around 4 p.m., which is regular check-in time. What made the situation frustrating was watching dozens of other guests (40+ by my count) check in, receive their keys, and head to their rooms while I sat waiting - despite having paid for early access. It seems there’s a lack of oversight in how early check-in is managed, and unfortunately, it left me feeling like the option is more of an upsell gimmick than a guaranteed service. The property itself is wonderful, but if you’re considering paying for early check-in, I’d recommend skipping it and just planning to arrive later in the day - or grab lunch nearby before heading to the hotel.
The hotel’s location is truly beautiful, with stunning views of the beach and surrounding nature - definitely a highlight of the stay. However, my experience with early check-in was disappointing. I paid extra for the 9 a.m. early check-in option, but upon arrival, I was told my room wasn’t ready. Understandable in the early morning, so I went for breakfast and then a swim to pass the time. By noon (over 3.5 hours later), I checked back with the front desk, only to be told the room still wasn’t ready but “soon.” I ended up waiting in the lobby for nearly four more hours before finally getting access to my room - around 4 p.m., which is regular check-in time. What made the situation frustrating was watching dozens of other guests (40+ by my count) check in, receive their keys, and head to their rooms while I sat waiting - despite having paid for early access. It seems there’s a lack of oversight in how early check-in is managed, and unfortunately, it left me feeling like the option is more of an upsell gimmick than a guaranteed service. The property itself is wonderful, but if you’re considering paying for early check-in, I’d recommend skipping it and just planning to arrive later in the day - or grab lunch nearby before heading to the hotel.
2
CARLOS
16 août 2024
·
A séjourné 3 nuits
Check-in was chaos, 3 different people coming at us talking all at once, "Preferred" check-in area, more chaos, had to wait for one of the 5 people there could check us in. Angie was rude, focused on getting payment. I thought I had already paid a deposit and she challenged me for confirmation. Never had I had to pay for a hotel prior to check out. I was wearing dress linen shorts and was not allowed in Portofino. Fabrizio, the waiter seemed to be in a rush, had no clue what a mocktail was and did not care to explain available rum choices. Said they were the same rums as everywhere else in the hotel. Dealing with staff, always seemed that it was everyone’s first day or that they had never been asked for hot milk for the coffee, or put lots of ice in a drink, or bring the entire can of coke to the table. Something as simple as asking for a shuttle and have our rental car brought to the lobby seemed to cause confusion. I know English is not the first language, it seemed that the people did not clearly understand. I speak Spanish and even then it was very hard to communicate. The food was meh, felt pre-prepared and no effort to make it look or taste good, except for the Seaside Grill, that was the one positive about the food. Hotel was dilapidated, the grounds not landscaped, pool straight out of the ‘70s. Making teppanyaki reservation was super hard. Zero Attention to Detail, zero customer service, spelling errors and inconsistent translations everywhere. Disappointed.
Check-in was chaos, 3 different people coming at us talking all at once, "Preferred" check-in area, more chaos, had to wait for one of the 5 people there could check us in. Angie was rude, focused on getting payment. I thought I had already paid a deposit and she challenged me for confirmation. Never had I had to pay for a hotel prior to check out. I was wearing dress linen shorts and was not allowed in Portofino. Fabrizio, the waiter seemed to be in a rush, had no clue what a mocktail was and did not care to explain available rum choices. Said they were the same rums as everywhere else in the hotel. Dealing with staff, always seemed that it was everyone’s first day or that they had never been asked for hot milk for the coffee, or put lots of ice in a drink, or bring the entire can of coke to the table. Something as simple as asking for a shuttle and have our rental car brought to the lobby seemed to cause confusion. I know English is not the first language, it seemed that the people did not clearly understand. I speak Spanish and even then it was very hard to communicate. The food was meh, felt pre-prepared and no effort to make it look or taste good, except for the Seaside Grill, that was the one positive about the food. Hotel was dilapidated, the grounds not landscaped, pool straight out of the ‘70s. Making teppanyaki reservation was super hard. Zero Attention to Detail, zero customer service, spelling errors and inconsistent translations everywhere. Disappointed.
6
Sarah
30 août 2022
·
A séjourné 4 nuits
Would not choose to stay here again. I was especially disappointed with the check in process at Secrets Papagayo. We just travelled up from the Westin Playa Conchal which was super efficient whereas when we got to the property gate, the gentleman here could not even find my name though the one at the main lobby could. In addition, we waited a while to be taken to the Preferred Club where we were checked in by Angelica. She was not friendly or seemed at all interested in us. We then waited 25mins for a shuttle to be taken to our room. After 10mins of waiting my husband asked her how long it would be- she said she didn't know. In this timeframe, two other shuttles picked up people from outside. For us to have booked a Preferred Club room, there is nothing that feels "preferred". The price currently does not seem justified based on the service received. In addition, we met Yalmar with the VIP team on the 2nd day and he took my husband's phone number down and said he would What's App him so we could get in touch with any issues and we never heard from him again. Also, the housekeeping team was really sloppy. Usually, they would tidy up toiletries, etc- I returned to see toiletries in the same mess I left them in. They also took our dirty towels but never gave us clean ones until I called reception. Also, we used up the tissues in the tissue box and I don't think they even looked to see if it needed refilling as it wasn't refilled for the rest of our stay.
Would not choose to stay here again. I was especially disappointed with the check in process at Secrets Papagayo. We just travelled up from the Westin Playa Conchal which was super efficient whereas when we got to the property gate, the gentleman here could not even find my name though the one at the main lobby could. In addition, we waited a while to be taken to the Preferred Club where we were checked in by Angelica. She was not friendly or seemed at all interested in us. We then waited 25mins for a shuttle to be taken to our room. After 10mins of waiting my husband asked her how long it would be- she said she didn't know. In this timeframe, two other shuttles picked up people from outside. For us to have booked a Preferred Club room, there is nothing that feels "preferred". The price currently does not seem justified based on the service received. In addition, we met Yalmar with the VIP team on the 2nd day and he took my husband's phone number down and said he would What's App him so we could get in touch with any issues and we never heard from him again. Also, the housekeeping team was really sloppy. Usually, they would tidy up toiletries, etc- I returned to see toiletries in the same mess I left them in. They also took our dirty towels but never gave us clean ones until I called reception. Also, we used up the tissues in the tissue box and I don't think they even looked to see if it needed refilling as it wasn't refilled for the rest of our stay.
8
Jeanette
9 sept. 2023
·
A séjourné 4 nuits
Great service provided by many of the staff members but specifically Randy and Adrian by the main pool and William the bartender. They all had excellent service and were so kind. However, Marcos driving one of the shuttle buses made us feel extremely uncomfortable by lecturing us about having to wait outside for the shuttle after leaving us waiting outside for 30 minutes and then he proceeded to stare us down for a tip after said lecture.
Great service provided by many of the staff members but specifically Randy and Adrian by the main pool and William the bartender. They all had excellent service and were so kind. However, Marcos driving one of the shuttle buses made us feel extremely uncomfortable by lecturing us about having to wait outside for the shuttle after leaving us waiting outside for 30 minutes and then he proceeded to stare us down for a tip after said lecture.
10
Nileen
21 oct. 2025
·
A séjourné 4 nuits
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
10
Orlando
7 oct. 2025
·
A séjourné 3 nuits
Very very nice people... love all the staff
Very very nice people... love all the staff
6
Theodore
29 juil. 2025
·
A séjourné 3 nuits
Gave this property a three because the staff could’ve been a bit friendlier, kind of just referred us to an app that wasnt very user friendly, there was no hot water in the shower the first day, the gift shop was insanely expensive, and communications with room service and
Gave this property a three because the staff could’ve been a bit friendlier, kind of just referred us to an app that wasnt very user friendly, there was no hot water in the shower the first day, the gift shop was insanely expensive, and communications with room service and
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Magnifique cadre dans une baie isolée avec une vue imprenable et une nature abondante. Le terrain en pente nécessite des navettes et le complexe hôtelier est éloigné de la ville et des commerces.
Avis de voyageur à ce sujet
10
Diane M
7 juil. 2024
·
A séjourné 4 nuits
Excellent service at this property. All staff were genuinely friendly and provided prompt service. Resort has beautiful bay and luscious landscaped multi-level grounds. Rooms are situated in small duplexes or four-plexes, providing additional privacy. Very lovely vacation spot!
Excellent service at this property. All staff were genuinely friendly and provided prompt service. Resort has beautiful bay and luscious landscaped multi-level grounds. Rooms are situated in small duplexes or four-plexes, providing additional privacy. Very lovely vacation spot!
10
Robin
3 sept. 2023
·
A séjourné 7 nuits
Location was beautiful. Staff were always friendly and helpful.
Location was beautiful. Staff were always friendly and helpful.
10
Noe Lorenzo
10 juin 2023
·
A séjourné 5 nuits
Location is beautiful, great views, only minor issue is very hilly and shuttle time could be improved but overall beautiful and enjoyable.
Location is beautiful, great views, only minor issue is very hilly and shuttle time could be improved but overall beautiful and enjoyable.
8
German
6 sept. 2025
·
A séjourné 5 nuits
Staff was amazing and very nice location.
Staff was amazing and very nice location.
8
Adam
11 août 2023
·
A séjourné 4 nuits
My wife and I went to this property to meet with two other couples for vacation (one being my sister and brother-in-law). We had previously been to Secrets Playa Mujeres (which was awesome). This one was beautiful, set amongst the rainforest and within a bay/cove. The downside of the resort was the hills (which were insanely steep…taking shuttles from the pool/beach to your room is pretty much a must), and maybe this sounds boujee, but the amount of ants in the room was insane Lol Other than that, the food was good, pool vibes were great, and the view was stunning!
My wife and I went to this property to meet with two other couples for vacation (one being my sister and brother-in-law). We had previously been to Secrets Playa Mujeres (which was awesome). This one was beautiful, set amongst the rainforest and within a bay/cove. The downside of the resort was the hills (which were insanely steep…taking shuttles from the pool/beach to your room is pretty much a must), and maybe this sounds boujee, but the amount of ants in the room was insane Lol Other than that, the food was good, pool vibes were great, and the view was stunning!
8
Rodrigo
29 juin 2023
·
A séjourné 3 nuits
The view to papagayo gulf is stunning, the property and the service overall is so good. We enjoyed our stay. What I really don't like is the fact that in the bungalow suite you can hear everything from the neighbor suite.
The view to papagayo gulf is stunning, the property and the service overall is so good. We enjoyed our stay. What I really don't like is the fact that in the bungalow suite you can hear everything from the neighbor suite.
10
Nileen
21 oct. 2025
·
A séjourné 4 nuits
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
10
Vivian
24 août 2024
·
A séjourné 7 nuits
Very secluded and safe. Too far from town and shopping. No hotel transportation. Taxi costs about 75.00 round trip.
Very secluded and safe. Too far from town and shopping. No hotel transportation. Taxi costs about 75.00 round trip.
10
Jazmin
28 mars 2023
·
A séjourné 3 nuits
I really loved the location and I’ll definitely go again!
I really loved the location and I’ll definitely go again!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La nourriture et les boissons varient de très bonnes à moyennes, plusieurs clients faisant l'éloge de restaurants et de cocktails spécifiques. D'autres soulignent une disponibilité limitée des lieux, des préoccupations concernant la qualité du buffet et des pénuries occasionnelles de boissons alcoolisées.
Avis de voyageur à ce sujet
4
Amir
16 juil. 2023
·
A séjourné 2 nuits
Not what we expected from a 5 star hotel. Except for the beautiful setting on the beach everything else is a miss. Few examples: room smell of mold (we changed a room but even next one had mold), the claim there are 5 restaurants is highly misleading as the hotel closes restaurants and bars for events(weddings), service along pool is sketchy, pool bars are closed early, except for Italian restaurant food is below average, yoga instructor didn’t show up one day, you depend on rides to your room and in the evening you can wait a long time to get from the dinning area to your room, you need to ask for basic stuff like turndown service which should be done implicitly if the hotel really wanted to service its guests. We came to this hotel after staying at 4 other 5 star properties in Costa Rica during our 2 week trip and all of them were very good so this is why we were so disappointed given it was at a higher price point as well.
Not what we expected from a 5 star hotel. Except for the beautiful setting on the beach everything else is a miss. Few examples: room smell of mold (we changed a room but even next one had mold), the claim there are 5 restaurants is highly misleading as the hotel closes restaurants and bars for events(weddings), service along pool is sketchy, pool bars are closed early, except for Italian restaurant food is below average, yoga instructor didn’t show up one day, you depend on rides to your room and in the evening you can wait a long time to get from the dinning area to your room, you need to ask for basic stuff like turndown service which should be done implicitly if the hotel really wanted to service its guests. We came to this hotel after staying at 4 other 5 star properties in Costa Rica during our 2 week trip and all of them were very good so this is why we were so disappointed given it was at a higher price point as well.
6
Jose
6 juil. 2024
·
A séjourné 6 nuits
Food was well below average. This was our first all inclusive experience and it fell way short of our expectations. We would not recommend this property or experience to anyone.
Food was well below average. This was our first all inclusive experience and it fell way short of our expectations. We would not recommend this property or experience to anyone.
10
Katerina
16 août 2025
·
A séjourné 7 nuits
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional.
10
Desiree
13 juin 2024
·
A séjourné 5 nuits
Beautiful, safe place to stay. Dining options were limited but the quality of the food at each one was great. (This is probably by their design.)
Beautiful, safe place to stay. Dining options were limited but the quality of the food at each one was great. (This is probably by their design.)
8
Jeremy and Sandrine
25 avr. 2025
·
A séjourné 3 nuits
We stayed at Secrets Papagayo for 3 nights. The property is very nice with rooms spread in different areas. Very nice (public) beach area on site. The staff was friendly and knowledgeable. We liked the view from our room on the ocean However we were very disappointed by the food at the buffet and in various restaurants, it was not the quality expected and was less than average. We thought that drivers transporting guests on different places at the property were driving way too fast making it unsafe for pedestrians guests. We had to be very careful not to be in their way while walking in the resort!
We stayed at Secrets Papagayo for 3 nights. The property is very nice with rooms spread in different areas. Very nice (public) beach area on site. The staff was friendly and knowledgeable. We liked the view from our room on the ocean However we were very disappointed by the food at the buffet and in various restaurants, it was not the quality expected and was less than average. We thought that drivers transporting guests on different places at the property were driving way too fast making it unsafe for pedestrians guests. We had to be very careful not to be in their way while walking in the resort!
10
Shahid
13 juil. 2024
·
A séjourné 5 nuits
Our stay at Secrets Papagayo was superb. The staff and especially the manager were fantastic. We had a minor issue with our room lock after check in but ther hotel staff were there within literally 3-4 minutes and got us in. Although it turned out that they had to replace the whole lock, the locksmith was there within 5 minutes and everything was handled professionally. The property is fun to walk around and explore and there are a lot of outside excursions. We booked a couples massage for the spa and had excellent massages by the staff. We had a Junior Suite with Plunge pool and the views were magnificent. The scene around the main pool is lively with music and dancing but our room location up on a bluff was very quiet and peaceful. The food in the restaurants was varied and very good. My wife had sashimi at the Asian restaurant and said it was very fresh and delicious. The mushroom risotto in the Italian restaurant was also excellent. We ate most of our breakfasts and lunches at the healthy food restaurant next to the spa and the meals there were all freshly made and delicious. The spa has a separate pool area that is meant to be a quiet pool and we spent most mornings there. The bartenders seem to be able to mix any drink you can think of and room service will bring some drinks to your room (selected from a list). There are daily activities like dance lessons. They have 2 pickleball courts which weren’t busy at all. Overall, we had a great time and were sorry to leave.
Our stay at Secrets Papagayo was superb. The staff and especially the manager were fantastic. We had a minor issue with our room lock after check in but ther hotel staff were there within literally 3-4 minutes and got us in. Although it turned out that they had to replace the whole lock, the locksmith was there within 5 minutes and everything was handled professionally. The property is fun to walk around and explore and there are a lot of outside excursions. We booked a couples massage for the spa and had excellent massages by the staff. We had a Junior Suite with Plunge pool and the views were magnificent. The scene around the main pool is lively with music and dancing but our room location up on a bluff was very quiet and peaceful. The food in the restaurants was varied and very good. My wife had sashimi at the Asian restaurant and said it was very fresh and delicious. The mushroom risotto in the Italian restaurant was also excellent. We ate most of our breakfasts and lunches at the healthy food restaurant next to the spa and the meals there were all freshly made and delicious. The spa has a separate pool area that is meant to be a quiet pool and we spent most mornings there. The bartenders seem to be able to mix any drink you can think of and room service will bring some drinks to your room (selected from a list). There are daily activities like dance lessons. They have 2 pickleball courts which weren’t busy at all. Overall, we had a great time and were sorry to leave.
8
Christine
28 juil. 2023
·
A séjourné 5 nuits
We went in July, the weather was perfect, the facilities were very clean, not crowded. Dinners were delicious. BUT, they constantly ran out of liquor, no beer one morning, no Gin or Tequila (at all another time). For an all inclusive to be constantly running out of liquor seems unreasonable. BUT, I would stay again knowing this.
We went in July, the weather was perfect, the facilities were very clean, not crowded. Dinners were delicious. BUT, they constantly ran out of liquor, no beer one morning, no Gin or Tequila (at all another time). For an all inclusive to be constantly running out of liquor seems unreasonable. BUT, I would stay again knowing this.
10
Nileen
21 oct. 2025
·
A séjourné 4 nuits
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
Great property! You get to relax and stay in nature but with all the luxury amenities. The property does a great job of having constant transportation available to move around the grounds since it’s so big. Loved our room and the quiet pool area was very relaxing with beautiful views of the ocean. All meals were great! Favorite restaurants were Aqua and Portofino. We also loved their buffet and that it had authentic Costa Rican food as options. As for the staff they are all top notch. Everyone we encountered was super friendly, offered great service and always helpful. A huge shout out to Andre who really provided excellent service the days we laid out by the beach.
6
Amber
14 juin 2022
·
A séjourné 4 nuits
The people in Costa Rica and staff at Secrets Papagayo are so friendly and wonderful. The food at the resort was barely edible. It seemed like everything was just microwaved frozen food. The resort is very quiet and pretty, but seems like they are behind on some upkeep. The pool/beach furniture was run down and things like porch railings needed attention. We rented a car one day just so we could drive somewhere else to eat! Costa Rican food is so good, I wish they would just serve that!!
The people in Costa Rica and staff at Secrets Papagayo are so friendly and wonderful. The food at the resort was barely edible. It seemed like everything was just microwaved frozen food. The resort is very quiet and pretty, but seems like they are behind on some upkeep. The pool/beach furniture was run down and things like porch railings needed attention. We rented a car one day just so we could drive somewhere else to eat! Costa Rican food is so good, I wish they would just serve that!!
6
Joni
3 mars 2025
·
A séjourné 5 nuits
Friendly staff, drinks were great, food was average.
Friendly staff, drinks were great, food was average.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Martin
29 mars 2026
·
A séjourné 4 nuits
Personnel attentionné à répondre aux besoins des clients. L’environnement ne manque pas de points de vue magnifiques. Les restaurants sont très bien. Prévoir des déplacements entre la chambre et les points de services, une navette est disponible et facilite le tout. Il manque de chaises longues et de parasols pour répondre à tous les clients surtout sur la plage où aucune ombrage n’est disponible.
Personnel attentionné à répondre aux besoins des clients. L’environnement ne manque pas de points de vue magnifiques. Les restaurants sont très bien. Prévoir des déplacements entre la chambre et les points de services, une navette est disponible et facilite le tout. Il manque de chaises longues et de parasols pour répondre à tous les clients surtout sur la plage où aucune ombrage n’est disponible.
10
marie
22 déc. 2025
·
A séjourné 13 nuits
Personnel à l'écoute et toujours disponible, avec le souhait de toujours repondre a nos attentes. Extérieurs de l'hôtel magnifiques et très bien entretenus. Chambre propre et bien équipée. Possibilite de réserver des excursions avec une agence de voyage sur place.
Personnel à l'écoute et toujours disponible, avec le souhait de toujours repondre a nos attentes. Extérieurs de l'hôtel magnifiques et très bien entretenus. Chambre propre et bien équipée. Possibilite de réserver des excursions avec une agence de voyage sur place.
6
Denis
25 nov. 2025
·
A séjourné 1 nuit
Le matelas était passé date et du a être remplacé.
Le matelas était passé date et du a être remplacé.
4
Patrick
5 août 2026
·
A séjourné 3 nuits
This resort is shabby for their advertised five-star rating. The food is mediocre, the portion sizes are very small, and you're constantly harassed by asinine resort rules that make no sense. The resort and rooms are run down. The toilets are cheap, the bathrooms need caulking, the baseboards are broken and cracked, the finish on the doors is old and worn out. The air conditioning is extremely weak in the common areas. There aren't enough fans outside. You can't really get breakfast after 10:00 a.m., and if you do you're expected to wear a shirt with sleeves even though you're in the tropics trying to have breakfast. The staff is generally not well trained in hospitality. If you get one of the preferred rooms, you get access to a bar with higher end liquor, which sounds great but it's really annoying when you realize that instead of just having a wristband to indicate that you're allowed to drink the good stuff, you have to hike up the hill and go back to your little secluded bar to replenish your drinks. So unnecessary. They have a shuttle service to take you up and down the hills and get around the resort, but the shuttle take so long that you regret not just walking by yourself. On two occasions I called the shuttle and it simply never showed up.
This resort is shabby for their advertised five-star rating. The food is mediocre, the portion sizes are very small, and you're constantly harassed by asinine resort rules that make no sense. The resort and rooms are run down. The toilets are cheap, the bathrooms need caulking, the baseboards are broken and cracked, the finish on the doors is old and worn out. The air conditioning is extremely weak in the common areas. There aren't enough fans outside. You can't really get breakfast after 10:00 a.m., and if you do you're expected to wear a shirt with sleeves even though you're in the tropics trying to have breakfast. The staff is generally not well trained in hospitality. If you get one of the preferred rooms, you get access to a bar with higher end liquor, which sounds great but it's really annoying when you realize that instead of just having a wristband to indicate that you're allowed to drink the good stuff, you have to hike up the hill and go back to your little secluded bar to replenish your drinks. So unnecessary. They have a shuttle service to take you up and down the hills and get around the resort, but the shuttle take so long that you regret not just walking by yourself. On two occasions I called the shuttle and it simply never showed up.
10
Tracy
16 juin 2026
·
A séjourné 6 nuits
The staff at Secrets Papagayo were first class and only added to the wonderful accommodations and amenities provided. We will be back.
The staff at Secrets Papagayo were first class and only added to the wonderful accommodations and amenities provided. We will be back.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-10: 520.9699622589112USD
- 2026-10-11: 624.9699945678711USD
- 2026-10-12: 573.9699507812501USD
- 2026-10-13: 616.9699421142578USD
- 2026-10-14: 615.741126727295USD
- 2026-10-15: 681.611402545166USD
- 2026-10-16: NO DATA
- 2026-10-17: 704.6687000000001USD
- 2026-10-18: 572.9223362609864USD
- 2026-10-19: 573.9699507812501USD
- 2026-10-20: 573.9699507812501USD
- 2026-10-21: 704.9799552246094USD
- 2026-10-22: 704.9799552246094USD
- 2026-10-23: 660.9699570983887USD
- 2026-10-24: 833.9699460815431USD
- 2026-10-25: 520.9699622589112USD
- 2026-10-26: 580.9699795837403USD
- 2026-10-27: 638.9799669372559USD
- 2026-10-28: NO DATA
- 2026-10-29: 660.9699570983887USD
- 2026-10-30: 660.9699570983887USD
- 2026-10-31: 660.9699570983887USD
- 2026-11-01: 661.9699807495117USD
- 2026-11-02: 1056.9699552001953USD
- 2026-11-03: 732.9699505371094USD
- 2026-11-04: 1056.9699552001953USD
- 2026-11-05: 757.9699264160157USD
- 2026-11-06: 685.969932977295USD
- 2026-11-07: 1089.9699151550294USD
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: 835.640891583252USD
- 2026-11-11: 835.640891583252USD
- 2026-11-12: 1070.9999622314454USD
- 2026-11-13: 1070.9999622314454USD
- 2026-11-14: 1070.9999622314454USD
- 2026-11-15: 970.9799556762696USD
- 2026-11-16: 661.9699807495117USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: 685.969932977295USD
- 2026-11-20: 637.9699601440431USD
- 2026-11-21: 614.9699631896973USD
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 520.9699622589112USD
- 2026-11-30: 561.9699746673584USD
- 2026-12-01: 685.969932977295USD
- 2026-12-02: NO DATA
- 2026-12-03: 945.969928277588USD
- 2026-12-04: 1026.9699294433594USD
- 2026-12-05: NO DATA
- 2026-12-06: 803.9699887023926USD
- 2026-12-07: 780.9699233703614USD
- 2026-12-08: 780.9699233703614USD
- 2026-12-09: 681.9699751281739USD
- 2026-12-10: 945.969928277588USD
Veuillez contacter l'hébergement au moins 24 heures avant votre arrivée à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre enregistrement. Vous devez contacter l’hébergement à l’avance pour obtenir les instructions d’enregistrement. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Piscine accessible de 07 h 00 à 19 h 00.
- Les enfants de moins de 18 ans ne sont pas admis dans cet hébergement réservé aux adultes.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
- Animaux de compagnie : 65 USD par animal et par nuit
- Arrivée anticipée : 40 USD (sous réserve de disponibilité)
- Supplément en cas de départ tardif : 38 USD (sous réserve de disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Organisation d'excursions
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Service de change
Coffre-fort
Consigne à bagage
Laverie
24-Hour Front Desk
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Snack Bar/Deli
Activités
Piscine
Plage privée
Jardin
Plage (à proximité)
Karaoké
Randonnée
Piscine extérieure
Musique live
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parking
Parking
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit