Lord Haldon Country Hotel, Sure Hotel Collection by Best Western

Basic rooms but lonely staff and location

A grand hotel building set on a picturesque estate with very good parking. It is set quite of the beaten path and the lane leading to the car park area was quite bumpy, dirty and replete with potholes. The hotel is part of the Sure Collection which is Best Western's premier line. The décor was a little tired, especially the carpeting in the corridors, some of which seemed to have been cleaned but only on the main walkway areas. The room was nice and spacious as was the bathroom. The shower took a while to warm up but was enjoyable. Breakfast was the highlight of the stay with a friendly and enthusiastic member of staff who took my order for a cooked breakfast which was as well cooked as I have had for a very long time and got my day off to the best start.

Room was clean, but the whole place just requires renovation

Very friendly and welcoming staff, lovely spacious room and very good food

We only stayed for one night as we were on route to Cornwall, the staff were very friendly, lovely and welcoming. We had the Sunday roast and the Gammon was amazing we had to speak to the chef to let him know! The hotel is situated in beautiful calming surroundings and wish we had more time here! The room was spotless and looked like the bathroom had been refurbished and had everything we needed. Breakfast also was plentiful and more than enough choices and good quality. Would definitely stay here again if we are in the area. Big thank you to everyone