Name: Leonardo Hotel Plymouth
Address: 50 Exeter Street, Plymouth, Devon (Grafschaft), GB
Price range: 62 $–207 $ per night
Rating: 8.48

Was Gäste sagen

Das Leonardo Hotel Plymouth wird für seine zentrale Lage und das freundliche, hilfsbereite Personal gelobt. Viele Gäste empfinden die Zimmer als sauber und komfortabel, während es immer wieder Beschwerden über veraltete Badezimmer und Teppiche, laute Flure oder Verkehr sowie langsamen, unterbesetzten Check-in oder die Bar gibt.

Die Parkmöglichkeiten befinden sich in einer nahegelegenen öffentlichen Garage, die von vielen als dunkel oder schlecht instand gehalten empfunden wird. Es fallen zusätzliche tägliche Gebühren an und es kommt gelegentlich zu Ausfällen von Aufzügen oder einer nächtlichen Sperrung. Mehrere Gäste berichten, dass versprochene VIP-Getränkeguthaben nicht angeboten wurden. Die Zimmer variieren in Größe und Zustand; einige sind geräumig und komfortabel, während andere einfach mit festen Kissen oder Matratzen und einer unzuverlässigen Klimaanlage ausgestattet sind. Das Frühstück wird im Allgemeinen gemocht, kann aber bei starkem Betrieb lauwarm oder langsam wieder aufgefüllt werden, und das Angebot im Restaurant/Bar ist manchmal begrenzt. Insgesamt erwartet man einen Aufenthalt in einem guten Stadthotel mit solider Grundausstattung, aber ungleichmäßiger Instandhaltung und Organisation.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

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Ausstattung

Die Einrichtungen sind einfach, aber zweckmäßig: Die Parkmöglichkeiten befinden sich in einer angrenzenden öffentlichen Garage, die von vielen als dunkel, schmutzig, mit defekten Aufzügen und nächtlichen Sperrungen empfunden wird und mit Gebühren verbunden ist. Die Bar- und Restaurantbereiche können zeitweise unterbesetzt sein, während die Tagungsräume gelobt werden.

Ähnliche Gästebewertungen

10

COLIN

4. Juli 2025

·

Aufenthalt für 2 Nächte

Nice Hotel good location for town Only problem is parking the neighbouring car park is poorly maintained very dirty and lifts not working

8

David

27. Juni 2025

·

Aufenthalt für eine Nacht

Hotel has a great location and is really convenient. The room was was really comfortable, the shower was powerful and the aircon worked well. The big let down was the parking. I appreciate that the parking is managed by an external company but i dont think Leonardo should be affiliating with it. Its dirty, smelly and dark. The bays are too small and there are pillars and tight corners everywhere making manouving awkward. Oh and the lift is out of order

8

Claire

30. März 2025

·

Aufenthalt für eine Nacht

Upgraded although unsure what was better about that room . Very basic . Towels threadbare. Breakfast good. Car park awful and hard to find and corridors to this stink of urine and dried faeces on the floor . Have to enter back door of hotel. Feels very dodgy .

6

Dean

10. Nov. 2025

·

Aufenthalt für 3 Nächte

Lovely hotel - but a 25 minute wait to get served at the bar?? Reception just kept saying - someone will be there soon. If I hadn’t had my drinks vouchers (which once again were only given to me when I questioned why they had t been), we’d have left and gone elsewhere.

8

Wendy

31. Aug. 2025

·

Aufenthalt für 2 Nächte

Reception staff was lovely , eficient and friendly. Room was a nice size. Beds very comfy and clean. Carpets need a full clean as tyere was coffee and drinks stains , brown stains , and carpets generally look like they need a good clean. Even in the hallways. And couple of the lifts was temperamental .

10

Christine

21. Okt. 2024

·

Aufenthalt für 2 Nächte

Stayed at the Plymouth Leonardo Hotel facilitating a medical training course. The business centre and conference rooms are great and one particular staff member - Scarlett Fraser was brilliant her customer service was outstanding - Thank you Scarlett.

6

V N Murthy

30. Aug. 2025

·

Aufenthalt für 2 Nächte

Parking area was very dark and no lights

6

Jackie

29. Aug. 2025

·

Aufenthalt für eine Nacht

Unfortunately this place is looking very old, and out of date. But still very expensive. Car park is awful, shows use of drug use. Felt unsafe park, the hotel was limited dining but very overpriced. Sadly I would not recommend.

4

David

25. Nov. 2025

·

Aufenthalt für 3 Nächte

Room Door didn't close properly, always takes about 25 mins to check in due to one member of staff on the front desk, the bar always has a long queue for the same reason.

10

Eddie

12. Mai 2025

·

Aufenthalt für 2 Nächte

It’s the car parking that closes at 11pm - you have to pay for the car parking. There isn’t any sign anywhere to direct you to where you have to park. That is the only reason I won’t be going back - everything else was amazing.

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Sauberkeit

Viele Gäste berichten von sauberen Zimmern, es gibt aber immer wieder Versäumnisse bei der Reinigung und Instandhaltung, wie z. B. fleckige Teppiche, Schimmel in den Badezimmern und gelegentlich noch vorhandener Müll oder Haare.

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10

sophie

10. Okt. 2025

·

Aufenthalt für 2 Nächte

clean room

10

Chris

30. Nov. 2025

·

Aufenthalt für eine Nacht

Clean room

6

Michael

24. Nov. 2024

·

Aufenthalt für 2 Nächte

The hotel felt tired and is in need of an upgrade. Whilst the bed was comfortable, the bathroom is very dated and I did not think the room was the cleanest. For example, there were long hairs and crumbs still on the table and desk. Location wise, the hotel is in a good spot and I was able to walk easily to the train station and shops. For what I needed, the hotel was fine.

8

Wendy

31. Aug. 2025

·

Aufenthalt für 2 Nächte

Reception staff was lovely , eficient and friendly. Room was a nice size. Beds very comfy and clean. Carpets need a full clean as tyere was coffee and drinks stains , brown stains , and carpets generally look like they need a good clean. Even in the hallways. And couple of the lifts was temperamental .

4

David

27. Sept. 2025

·

Aufenthalt für eine Nacht

Review for two rooms booked on 7th floor. Maybe we were just unlucky but we had some issues. Firstly the bed sheet had a black mould type stain on it. Maybe it was dirt but it looked like mould, and it was just below the pillow level so hardly hidden from view. We remade the bed ourselves with the mouldy bit at the feet end, but that was not ideal. Secondly in the morning there was no water at all in the room. Our family in the room next door had the same problem so we called reception for ages but nobody picked up. Eventually we got dressed and went down to reception to complain and it turned out that the entire 6th & 7th floors were without water. There were no rooms that we could use to shower, or brush our teeth or anything. While we waited for maintenance, we had our breakfast (£13 each) which was below average quality. All four coffee machines were faulty or needed attention, the hot food was like warm and by the time I waited for the fried eggs my plate of food was cold. While we were at breakfast the water was fixed but by the time we checked out we were very late getting to where we needed to be. On a positive, the staff were all friendly and helpful as best as they could be, especially at check-in and breakfast. The hotel is in a good location and was generally clean and tidy. The room was clean (except for the sheet) and fairly noise free over night.

10

Sarah

24. März 2025

·

Aufenthalt für eine Nacht

Stayed only 1 night with family but the checkin with quick with friendly staff. The hotel and room were spotlessly clean.

6

Anil

22. Juli 2025

·

Aufenthalt für 2 Nächte

Good Location, but the parking was disgusting. Its external parking & hotel charges £10 but lift doesn't work & its in bad condition. Room was not clean, bathroom had mould in places & carpet was disgusting, curtains & chairs had stains. Ac was leaking & even after reporting to reception no action was taken. Restaurant & bar staff were nice.

4

M

6. Aug. 2025

·

Aufenthalt für 2 Nächte

The receptionist was nice and polite but it was an only good point,the waiting time for check in was so long. We were not satisfied of our room cleaning stage and there was some rubbish from previous guest still there. Bed was uncomfortable and old. Parking was away from hotel and lift was broken and it was hard to carry the luggages.

8

Graeme

8. Juli 2024

·

Aufenthalt für 4 Nächte

Hotel was fine, there were however some cleanliness issues (old stains on carpet, smudged moth behind tv, scuffs on walls) but nothing so awful to make mention of them to the hotel staff. TV was a little dated and not connected to smart features and the complimentary bottle of water was never replaced at any point of our stay. Can't comment on bar or restaurant as they weren't used but staff were courteous and helpful and the overall comfort and facilities matched my expectations for the price and for a budget hotel offering.

8

Nick

31. März 2025

·

Aufenthalt für 2 Nächte

This is in a great location but the room was a little grubby with the toilet needing to be flushed when we arrived and what felt like crumbs in the bed. The staff are helpful but their systems are soooo slow, taking a very long time to add anything to the room.

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Zimmer

Die Zimmerqualität variiert: Einige sind geräumig und komfortabel, andere wirken klein oder einfach, mit festen Betten oder Kissen und einer unzuverlässigen Klimaanlage.

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8

Helen

2. Aug. 2025

·

Aufenthalt für 2 Nächte

We had an enjoyable 2 night stay at leonardo Plymouth. The room (a family room) was fine for the money we paid. It was advertised as having two double beds but was actually a double and a small double/large single, so was a bit of a squeeze for a family of four. On arrival our room was set up for three, despite booking for four, so we needed to request more towels, mugs etc. the request wasn’t initially fulfilled so we had to ask again, which was a shame. The beds were incredibly comfortable and the sheets and pillows were in very good condition. We all slept well and felt well rested. The aircon in our room wasn’t working on the first night but was fixed when we reported it in the morning, which we were pleased about as it was warm and too noisy outside to have the window open. Breakfast was also pleasant - a good selection which was sometimes slow to be replenished, but it was a busy morning and we were not in a rush. The hotel was well located for the harbour and its restaurants and bars and the parking was reasonable at £10 per night. We would likely stay again, it certainly measures up to other chain hotels and was what we needed for our trip.

6

Zoe

27. Sept. 2025

·

Aufenthalt für eine Nacht

Stuffy room, poor air con and smelt of cigarettes, window locked and did not open at all. Could not breathe properly so could not sleep. Public toilet on ground floor in shocking state I won’t describe.

6

Gareth

28. Okt. 2024

·

Aufenthalt für 2 Nächte

Good location and parked down by the harbour, but sofa bed was terrible and the walls are so thin. Loud road too

8

Dr Mirza

5. Juli 2025

·

Aufenthalt für eine Nacht

Overall good family rooms are a bit small compared to other Leonardo Hotels Other wise rest all good.

6

Sarah

5. Juni 2024

·

Aufenthalt für eine Nacht

The rear access to the hotel (from the carpark) was unkempt. After booking a family room the staff asked if I really wanted both beds. This seemed odd to me. Without prompting I was told that I had been given an upgrade. It wasn’t clear to me what the upgrade was. I was given a family room which fitted the description and pictures I’d seen online at the time of booking. It can’t have been due to the view as the room faced the rear and from Floor 2 the view wasn’t great at all. Perhaps it was something else? If they’d have explained what the upgrade included that would have been better. When I enquired about breakfast I was told I would have to pay more in the morning than if I booked the night before and the explanation given was to do with the demands on the chef. I was also told that it wasn’t busy so could come down if I wanted to. This seemed contradictory. The positives were that the room was incredibly clean and comfortable, the housekeeping staff were very polite and incredibly professional in their conduct.

2

Jwamer

27. Feb. 2024

·

Aufenthalt für 2 Nächte

The hotel was very noisy and couldn’t sleep at night as too many people slamming their doors. Breakfast was below average and the room was terrible and cold

8

Katie

28. Juni 2025

·

Aufenthalt für eine Nacht

Would definitely go back, very convenient for the city centre but that obviously brought the only down side which was outside noise, sirens woke us up!

6

Steven

10. Aug. 2025

·

Aufenthalt für eine Nacht

We’ve been here a few times over the past 3 years and have always returned. The main reason is the location and standard of the hotel. I would have given 4 stars but the air conditioning system was turned off during both nights we were staying which meant that we did not sleep very well and had to open the windows to the sound of motor vehicles, drunken people and screaming seagulls. The a/c started again around 5:00am but it was too late to make a difference as the nights sleep was already ruined. This was a pity as the hotel is quite good and staff are very friendly and polite.

8

Paul

23. Dez. 2024

·

Aufenthalt für 3 Nächte

I stay at this hotel whenever I go to Plymouth. The main criticism I have with it is that the rooms are so hot, and the air-conditioning switches off during the night. The beds are very small, and very uncomfortable, and the quilts are so heavy and thick, which coupled with the heat in the room makes for a very sleepless night. I just got back today from a weekend today, and did not get one minute of sleep last night, as the heat in the room, the uncomfortable bed, and the heavy duvet or came into play. Such a shame, because on the whole this is a really nice hotel. Great location, and great price.

8

David

4. März 2024

·

Aufenthalt für 3 Nächte

Staff friendly, polite and helpful. Room clean and comfortable, but hotel is on a busy road which shouldn’t be a problem if the double glazing worked. It doesn’t and every sound from outside can be clearly heard (even passers-by conversations). Walls are bit thin also, so take ear plugs if you want/need a good sleep. Shower strength is a bit weak which is frustrating. Good selection at breakfast at a reasonable price. Overall, a pleasant and comfortable stay but needs improving if I’m going to stay there again.

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Service

Das Personal wird durchweg für seine Freundlichkeit und Hilfsbereitschaft gelobt, mit mehreren herausragenden Interaktionen. Es gibt jedoch immer wieder Probleme wie unterbesetzte Rezeption/Bar, die zu langsamen Check-ins führen, und häufige Berichte, dass versprochene VIP-Getränkeguthaben nicht proaktiv angeboten wurden; ein schwerwiegender Sicherheitsvorfall wurde ebenfalls gemeldet.

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10

Gilbert

14. Aug. 2025

·

Aufenthalt für 2 Nächte

Very helpful staff and excellent service!

10

Charlotte

31. Aug. 2025

·

Aufenthalt für 3 Nächte

Staff were outstanding! Nothing was too much trouble and they went out of their way to make sure we had everything we needed. Best service in a hotel I've ever had! Thank you

2

Phillip

27. Sept. 2025

·

Aufenthalt für eine Nacht

Nightmare stay, all seemed ok just another hotel until we got woken up a 4.35am with someone coming into our room who the night porter let in. No apology from hotel, they just seemed to think it was ok to let a random stranger into our room Breakfast was awful aswell

4

Jon

7. Aug. 2024

·

Aufenthalt für eine Nacht

Second visit. Check very slow due to only one person behind reception and a queue of 5 people. However, all staff were so friendly and helpful especially the bar man

8

Andrew

27. Okt. 2024

·

Aufenthalt für eine Nacht

Poor check in process, not enough on main desk at busiest period, queuing out the door into street.

10

Thomas

31. Juli 2024

·

Aufenthalt für eine Nacht

Staff were exceptional. Special mention to the gentleman working the bar the evening we was there. Lovely chap, and couldnt be any more helpful or accommodating. Would definately return if working in the area again!

10

Jason

28. Nov. 2025

·

Aufenthalt für eine Nacht

Amazing service, food and stay. Every staff member encountered was friendly and efficient.

6

Andrea

10. Apr. 2025

·

Aufenthalt für eine Nacht

When booking it stated we would receive a complimentary drink each per stay, but when we arrived that information was not on our booking and nothing was was offered or received.

4

David

25. Nov. 2025

·

Aufenthalt für 3 Nächte

Room Door didn't close properly, always takes about 25 mins to check in due to one member of staff on the front desk, the bar always has a long queue for the same reason.

10

Grant

26. Apr. 2024

·

Aufenthalt für eine Nacht

I stay in a lot of leonardo hotels around the country, and they are always clean comfortable and welcoming. However I can say that Plymouth Leonardos is above the rest. What sets them apart is the staff, they are helpful, accommodating, and full of personality. The Gentleman who checked me in around midnight on the 23rd of May was extremely helpful and funny. Just what I needed after a long journey. The restaurant staff at breakfast were helpful as was Ben who assisted with checking me out later the day and organising the conference room. All the staff are great, and I can only assume this is down to atmosphere the general manager creates to let this culture grow.

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Lage

Durchweg gelobte zentrale Lage in unmittelbarer Nähe der Barbican, des Hoe, der Geschäfte und der Verkehrsmittel. Praktisch für Universitätsbesuche und Fährübernachtungen.

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10

Annette

8. Nov. 2024

·

Aufenthalt für 2 Nächte

Excellent location, close to shops. Clean with friendly, helpful staff. We were visiting relatives so didn’t use the restaurant.

10

Edelwina

4. Juli 2025

·

Aufenthalt für 2 Nächte

Great location, friendly & courteous staff, good breakfast spread, and clean & comfy room. Highly recommended. One minor suggestion would be to upgrade the shower door to prevent water from pooling in the bathroom area.

8

David

14. Dez. 2024

·

Aufenthalt für 3 Nächte

Great hotel when away for business right near centre

10

tracey

10. Mai 2024

·

Aufenthalt für eine Nacht

Nice hotel good location to walk to restaurants etc

10

Joaquim

2. Feb. 2025

·

Aufenthalt für 2 Nächte

Great place, with the best location, very near Barbican and all restaurants

10

Emma

1. Juni 2025

·

Aufenthalt für eine Nacht

Great location in the centre of Plymouth, close to lots of amenities and entertainment

10

jean

16. Feb. 2025

·

Aufenthalt für eine Nacht

Ideally situated for the shopping centre and perfect location for The Barbican. We stay at this hotel every time we come to Plymouth

10

Billy

19. Nov. 2024

·

Aufenthalt für 2 Nächte

Hotel great location close to pubs and shopping

10

Lam

24. Okt. 2025

·

Aufenthalt für eine Nacht

Very convenient location

10

Susan

12. Aug. 2025

·

Aufenthalt für eine Nacht

Situated in a brilliant spot ideal for an overnight visit off the ferry. Close to amenities.

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Gastronomie

Das Frühstück wird oft als gut mit einer anständigen Auswahl beschrieben, aber an belebten Morgen kann es vorkommen, dass die Speisen langsam wieder aufgefüllt werden oder lauwarm ankommen. Das Angebot im Restaurant/Bar wirkt manchmal begrenzt, mit frühen Schließzeiten der Bar oder der Nichtverfügbarkeit des Restaurants.

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8

Emma

29. Aug. 2024

·

Aufenthalt für 4 Nächte

Overall the hotel, was clean and welcoming. The breakfast was average and on busy days felt over crowded but the breakfast staff every morning was welcoming and food was replenished frequently and checked for temperatures which was pleasing to see high standards being taken. I am not sure they needed to cut mini bread rolls in half though but it seemed only to happen on the busy days. If you want a cooked breakfast every morning then it was worth it. We ate at the hotel one evening and this was in the bar area. It would have been nice if the resturant had been open for to be able to get an evening meal, however the bar staff especially the young girl whos name i forgot was extremely good. What I would say is the bar staff faced in my view a very rude customer but the young gentleman who had clearly just started his shift dealt with him polite and professionally and did not deserve to be spoken to by the person so rudely, really felt for him, these staff members are a credit to the hotel. The chef on the first morning made my little ones day by giving him an activity pack at breakfast. It kept him so entertained. Overall a good mini break stay, with clean rooms and easy access.

10

Robert

16. Nov. 2025

·

Aufenthalt für 2 Nächte

Great stay really good breakfast selection. Great room well appointed

8

Yana

19. Apr. 2025

·

Aufenthalt für eine Nacht

Breakfast was wonderful!

6

Kim

17. Okt. 2025

·

Aufenthalt für 2 Nächte

Bar closed before midnight. Room clean. Staff fairly helpful.

6

Dave

18. Jan. 2025

·

Aufenthalt für eine Nacht

Bar shut by 10pm. Standard room nothing special. Ridiculous repetitive soundtrack at breakfast. Would not rush back.

8

Katharine

5. Nov. 2023

·

Aufenthalt für 2 Nächte

We did have a great stay here, fab location. The staff at reception were absolutely lovely. Rooms had all you needed in there and were comfy. The only negative was the breakfast, they had a great selection and all tasted good but is was warm at best, needed to be hotter as wasn’t cheap.

6

Hannah

16. Nov. 2025

·

Aufenthalt für eine Nacht

Breakfast was slow to be replenished

6

Till

8. Sept. 2024

·

Aufenthalt für eine Nacht

A quite mixed experience. We had a large, cosy room. But its bathroom, while mostly functional, gave a ramshackle impression. It had no working ventilation, so it stayed wet and steamy hours after showering. Staff at check-in were very friendly. At the bar the standard wines and spirits had run out so they tried selling the pricey stuff. Breakfast was a dud: poor availability of standard cooked breakfast items leading to queuing with impatient guests. The available items ( coffee, scrambled eggs, bread) were of subpar quality. I'm not sure whether I'll stay in a Leonardo again.

10

Lucy

1. Feb. 2025

·

Aufenthalt für 11 Nächte

Great location, the room was good size and we even had a bath (which is a rarity in hotels nowadays it seems). Staff were lovely and the breakfast was excellent.

4

David

22. Sept. 2025

·

Aufenthalt für 3 Nächte

was unable to eat in the restaurant on any of my three nights as i was told there was no chance .I chose this hotel as it was advertised you had a great restaurant. So we had to eat in the bar where there was just one lady run off her feet doing the best she could. To top it all they did not have any steak dishes on the Saturday night and there would not not be any on Sunday because they could not be delivered. Very disappointed.

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Monat	Durchschnittspreis
Januar	68 $
Februar	71 $
März	71 $
April	80 $
Mai	108 $
Juni	117 $
Juli	115 $
August	127 $
September	116 $
Oktober	99 $
November	75 $
Dezember	74 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $207	21 $193	22 $81	23 $83	24 $148
25 $67	26 $120	27 $144	28 $114	29 $80	30 $81	31 $129

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $63	2 $77	3 $104	4 $83	5 $69	6 $77	7 $94
8 $63	9 $78	10 $92	11 $84	12 $78	13 $79	14 $93
15 $64	16 $77	17 $104	18 $83	19 $79	20 $77	21 $94
22 $62	23 $79	24 $102	25 $85	26 $79	27 $79	28 $108
29 $64	30 $77

Leonardo Hotel Plymouth

Preise für Leonardo Hotel Plymouth

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Familien-Doppel- oder -Zweibettzimmer

Familienzimmer

Superior, 1 Doppelbett

Standard-Zweibettzimmer

Executive Room King Bed

Standard-Doppelzimmer

Superior-Zweibettzimmer

Superior-Zimmer, 1 King-Bett

Executive 2 Double Beds

Gästebewertungen zu Leonardo Hotel Plymouth

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