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MainStay Suites Grand Rapids Southeast - Kentwood

From

73 $

/ Nacht

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MainStay Suites Grand Rapids Southeast - Kentwood - Zimmer

MainStay Suites Grand Rapids Southeast - Kentwood - Zimmer

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MainStay Suites Grand Rapids Southeast - Kentwood - Fitnessbereich

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From

73 $

/ Nacht

Über diese Unterkunft

Kostenloses WLAN, ein Souvenirladen/Kiosk und Grillmöglichkeiten sind verfügbar.

Parkmöglichkeiten
Nichtraucher-Zimmer
Familienzimmer
Business-Center
Chemische Reinigung
Schnelles Ein- und Auschecken

Lage

3920 Stahl Drive SE, East Beltline, Grand Rapids, Michigan, USA

Centerpointe Mall (0.5 Meilen)

AMF Eastbrook Lanes (0.9 Meilen)

Woodland Mall (1.1 Meilen)

Patterson Ice Center (Eissporthalle) (1.5 Meilen)

Calvin College Ecosystem Preserve (1.8 Meilen)

Calvin University (2.3 Meilen)

Zimmeroptionen

2

Suite, 1 King-Bett, Nichtraucher (Efficiency)

Zimmerdetails

1 Großes Doppelbett

Für bis zu 2 Personen

Klimaanlage

WLAN (kostenlos)

Zustell- oder zusätzliche Betten (kostenlos)

2

Suite, Mehrere Betten, Nichtraucher (Efficiency)

Zimmerdetails

2 Große Doppelbetten

Für bis zu 4 Personen

Klimaanlage

WLAN (kostenlos)

Zustell- oder zusätzliche Betten (kostenlos)

Gästebewertungen zu MainStay Suites Grand Rapids Southeast - Kentwood

7.6

Gut

Basierend auf 747 verifizierten Bewertungen

Was Gäste sagen

KI-Zusammenfassung aktueller Gästebewertungen

In aktuellen Bewertungen wird das MainStay Suites für seine geräumigen Suiten, bequemen Betten und familienfreundlichen Grundrisse gelobt, aber das Feedback weist auch auf eine uneinheitliche Sauberkeit, veraltete und abgenutzte Möbel sowie wiederkehrende Wartungsprobleme hin, die den Komfort und die Bequemlichkeit während des Aufenthalts beeinträchtigen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

Was Gäste sagen

In aktuellen Bewertungen wird das MainStay Suites für seine geräumigen Suiten, bequemen Betten und familienfreundlichen Grundrisse gelobt, aber das Feedback weist auch auf eine uneinheitliche Sauberkeit, veraltete und abgenutzte Möbel sowie wiederkehrende Wartungsprobleme hin, die den Komfort und die Bequemlichkeit während des Aufenthalts beeinträchtigen.

Der Service ist gemischt: Es gibt Berichte über freundliches und hilfsbereites Personal, aber auch über Unfreundlichkeit, mangelnde Zuverlässigkeit sowie Probleme bei Reservierungen oder beim Check-out. Die Einrichtungen können unzuverlässig sein, da der Pool und der Whirlpool oft geschlossen oder defekt sind. Das Feedback zum Frühstück ist sehr unterschiedlich, von ausgezeichnet bis nicht verfügbar oder minderwertig. Erwarten Sie geräumige, preisgünstige Suiten in einer günstigen Lage, aber seien Sie auf eine ungleichmäßige Instandhaltung und Ausstattung vorbereitet.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Pool und Whirlpool sind oft geschlossen oder defekt; einige Gäste wurden an die Einrichtungen eines benachbarten Hotels verwiesen.

Ähnliche Gästebewertungen

8

Alberto

15. März 2024

·

Aufenthalt für 2 Nächte

The swimming pool was close

The swimming pool was close

8

Florence

21. Feb. 2024

·

Aufenthalt für eine Nacht

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

8

Kristine

17. Feb. 2025

·

Aufenthalt für eine Nacht

Please shovel sidewalks

Please shovel sidewalks

10

Ashlie

6. Jan. 2025

·

Aufenthalt für 2 Nächte

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

8

Walter

6. März 2024

·

Aufenthalt für 2 Nächte

Pool and hot tub not in operation

Pool and hot tub not in operation

6

Thomas

9. Aug. 2025

·

Aufenthalt für eine Nacht

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

4

Roland

15. Jan. 2025

·

Aufenthalt für 5 Nächte

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Das Feedback zur Sauberkeit ist uneinheitlich: Mehrere Berichte über schmutzige Zimmer, Gerüche, Schädlinge, verschmutzte Teppiche und überfüllte Mülleimer, neben einer kleineren Anzahl, die von sehr sauberen Zimmern berichtet.

Ähnliche Gästebewertungen

2

Michelle

28. Dez. 2024

·

Aufenthalt für 2 Nächte

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

4

Sarah

28. Apr. 2024

·

Aufenthalt für eine Nacht

I would’ve been angry if I had paid full price for this room. The bathroom was dirty- hair everywhere, no sign of the thorough Lysol cleaning. There were no extra linens- I went to the front desk and waited for 5 minutes. No one showed so I went back to my room. I then waited and called down for linens and towels. The woman on the phone made me feel bad for calling/asking for additional items. I understand if you can’t leave the desk (although you did for the 5 minutes I was there waiting) but there is a nice way to say “can I have them brought up later”. This hotel is in need of a makeover/modernization. Furniture was dingy. Kitchen would’ve been great but no paper towels or anything to clean with. It’s just a step behind in all aspects.

I would’ve been angry if I had paid full price for this room. The bathroom was dirty- hair everywhere, no sign of the thorough Lysol cleaning. There were no extra linens- I went to the front desk and waited for 5 minutes. No one showed so I went back to my room. I then waited and called down for linens and towels. The woman on the phone made me feel bad for calling/asking for additional items. I understand if you can’t leave the desk (although you did for the 5 minutes I was there waiting) but there is a nice way to say “can I have them brought up later”. This hotel is in need of a makeover/modernization. Furniture was dingy. Kitchen would’ve been great but no paper towels or anything to clean with. It’s just a step behind in all aspects.

6

theresa

9. Juni 2024

·

Aufenthalt für eine Nacht

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

8

Lessie

15. Feb. 2026

·

Aufenthalt für 2 Nächte

The room was very clean,but didn't have towles and dishwashing liquid for the dishes in the efficiency kitchen we had, other than that it was great.

The room was very clean,but didn't have towles and dishwashing liquid for the dishes in the efficiency kitchen we had, other than that it was great.

4

Ben

13. Sept. 2024

·

Aufenthalt für eine Nacht

There was mold in the shower and ants in the room, will never stay again

There was mold in the shower and ants in the room, will never stay again

6

Katie

5. Okt. 2024

·

Aufenthalt für 2 Nächte

The garbage was overflowing outside the entire three days.

The garbage was overflowing outside the entire three days.

10

Amber

8. Juli 2024

·

Aufenthalt für eine Nacht

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

10

Philip

16. Nov. 2025

·

Aufenthalt für eine Nacht

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

2

Khaliah

16. Feb. 2026

·

Aufenthalt für 2 Nächte

The room wasn’t clean when we got there the door was broke the closet was broke someone cut the phone cord it smell like cat urine in there like worst experience ever 0/10 don’t recommend and they said they couldn’t do nothing about anything

The room wasn’t clean when we got there the door was broke the closet was broke someone cut the phone cord it smell like cat urine in there like worst experience ever 0/10 don’t recommend and they said they couldn’t do nothing about anything

2

Jessica

16. Juni 2024

·

Outside the building the property had trash laying around. Inside: the floors were filthy through out. People were smoking weed so it smelled. The building is run down and needs to be worked on and spruced up. Our room had ants and bugs In it. When I told the front desk she said she would tell maintenance. No room should have bugs! We ended our stay early and went to another hotel.

Outside the building the property had trash laying around. Inside: the floors were filthy through out. People were smoking weed so it smelled. The building is run down and needs to be worked on and spruced up. Our room had ants and bugs In it. When I told the front desk she said she would tell maintenance. No room should have bugs! We ended our stay early and went to another hotel.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Suiten sind geräumig und komfortabel für Familien, aber die Möbel wirken veraltet und abgenutzt, und in einigen Zimmern gibt es Wartungs- oder technische Probleme wie defekte Telefone oder Fernseher, langsame Abflüsse sowie gelegentliche Probleme mit Warmwasser oder WLAN.

Ähnliche Gästebewertungen

6

Nicole

19. Nov. 2025

·

Aufenthalt für eine Nacht

Clean but worn down. Night front desk help was rude

Clean but worn down. Night front desk help was rude

6

Julie

21. Apr. 2024

·

Aufenthalt für eine Nacht

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

6

theresa

9. Juni 2024

·

Aufenthalt für eine Nacht

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

Broken phones, dirty bathrooms, garbage in drawers, empty or missing shampoo containers. Overall…not the Hilton experience you would expect. Not what I would expect from any hotel I’m paying for

10

Grace

9. Jan. 2025

·

Aufenthalt für eine Nacht

I had a king suite and liked it alot. It was clean, comfortable and cozy. Bathroom was updated adding to the appeal. The furniture in the sitting area needs replacement though. I didn't feel like sitting there but I was there only one night. For an extended stay, that would have been a drawback. Kitchen was very convenient, but they should provide more than one set of eating utensils. The garbage disposal was too powerful for the small size sink. Not a big deal, just throws food out when turned on. Overall a very inviting room. I was not crazy about being across from the elevator, but there were only one or two noisy guests briefly passing by.

I had a king suite and liked it alot. It was clean, comfortable and cozy. Bathroom was updated adding to the appeal. The furniture in the sitting area needs replacement though. I didn't feel like sitting there but I was there only one night. For an extended stay, that would have been a drawback. Kitchen was very convenient, but they should provide more than one set of eating utensils. The garbage disposal was too powerful for the small size sink. Not a big deal, just throws food out when turned on. Overall a very inviting room. I was not crazy about being across from the elevator, but there were only one or two noisy guests briefly passing by.

10

Diana

16. Juni 2024

·

Aufenthalt für 2 Nächte

Very comfortable beds. Nice space in the rooms.

Very comfortable beds. Nice space in the rooms.

6

Kevin

13. Dez. 2024

·

Aufenthalt für 5 Nächte

We woke up one morning and there was no hot water to take a shower.

We woke up one morning and there was no hot water to take a shower.

10

Amber

8. Juli 2024

·

Aufenthalt für eine Nacht

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

Don’t believe the bad reviews. Is it a luxury hotel? Not by any means but it’s clean and cost effective. We loved having a separate room from the kids without needing another hotel room. The bed was very comfortable and the pull out was too. We would stay again.

10

Mary

23. Juni 2024

·

Aufenthalt für eine Nacht

The stay was great! Our family suite was more than I expected. A full kitchen, 2 bathrooms, and separate queen bedrooms! Very roomy! The only problem was the bathtub drain is super slow, so youll have to wait for it to go down for the next person to shower. Other than that, it was great!

The stay was great! Our family suite was more than I expected. A full kitchen, 2 bathrooms, and separate queen bedrooms! Very roomy! The only problem was the bathtub drain is super slow, so youll have to wait for it to go down for the next person to shower. Other than that, it was great!

8

nathan

30. Dez. 2025

·

Aufenthalt für eine Nacht

Great suite with lots of space and included appliances. Great for families.

Great suite with lots of space and included appliances. Great for families.

6

Roger

6. Feb. 2025

·

Aufenthalt für 2 Nächte

The place has an old feel. Doors squeak, front doors kept opening and closing even though it was very cold outside. We could not contact the front desk via room phone - we had to use our cell phone to call them. When I did need a couple of things the staff did respond quickly.

The place has an old feel. Doors squeak, front doors kept opening and closing even though it was very cold outside. We could not contact the front desk via room phone - we had to use our cell phone to call them. When I did need a couple of things the staff did respond quickly.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service ist gemischt: Mehrere Gäste loben freundliches, hilfsbereites Personal und einen reibungslosen Check-in, während andere auf Unfreundlichkeit, mangelnde Reaktionsbereitschaft und Probleme mit Reservierungen oder spätem Check-out hinweisen.

Ähnliche Gästebewertungen

2

Stephanie

3. Jan. 2026

·

Aufenthalt für 2 Nächte

The staff is rude, you have to ask multiple times for housekeeping, I requested late check out as a gold member and they were trying to get me to leave at normal checkout after approving late check out and threatened to charge me a late fee. This is after I booked a suite for Christmas and they gave my room away leaving me and my children to figuring out another hotel. This room was booked for weeks and I was at check in early to ensure we could get the room. Very money hungry and inconsiderate of people. Will never book again. I love Choice hotels as a whole but this one doesn’t deserve another damn dollar of my hard earned money

The staff is rude, you have to ask multiple times for housekeeping, I requested late check out as a gold member and they were trying to get me to leave at normal checkout after approving late check out and threatened to charge me a late fee. This is after I booked a suite for Christmas and they gave my room away leaving me and my children to figuring out another hotel. This room was booked for weeks and I was at check in early to ensure we could get the room. Very money hungry and inconsiderate of people. Will never book again. I love Choice hotels as a whole but this one doesn’t deserve another damn dollar of my hard earned money

6

Nicole

19. Nov. 2025

·

Aufenthalt für eine Nacht

Clean but worn down. Night front desk help was rude

Clean but worn down. Night front desk help was rude

10

royce

21. Feb. 2024

·

Aufenthalt für 4 Nächte

very nice staff is friendly

very nice staff is friendly

2

Michelle

28. Dez. 2024

·

Aufenthalt für 2 Nächte

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

Our sheets were dirty. The carpets in the hotel were stained and out dated. No toilet paper in the bathroom in lobby. I couldn’t check out and get a receipt because there wasn’t an employee available.

2

Gary

6. Juni 2024

·

Aufenthalt für eine Nacht

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

10

Thomas

5. Apr. 2024

·

Aufenthalt für eine Nacht

Staff has been wonderful

Staff has been wonderful

10

keshia

16. März 2024

·

Aufenthalt für eine Nacht

The staff on second shift is amazing

The staff on second shift is amazing

10

keshia

28. Feb. 2024

·

Aufenthalt für eine Nacht

The staff was amazing and checking in was easy

The staff was amazing and checking in was easy

10

Ashlie

6. Jan. 2025

·

Aufenthalt für 2 Nächte

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

4

Roland

15. Jan. 2025

·

Aufenthalt für 5 Nächte

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

When I checked in, there was an extra 100 dollars on top of what my stay was charged that I was not made aware of before checking in, the staff was quite grumpy and largely unhelpful, and the hot tub didn't work. Overall, very unhappy with the place...will not be back

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Ruhige, komfortable Basis mit guter Anbindung an die Innenstadt von Grand Rapids, Einkaufsmöglichkeiten, Restaurants und Sehenswürdigkeiten.

Ähnliche Gästebewertungen

6

Julie

21. Apr. 2024

·

Aufenthalt für eine Nacht

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

The property was in a quiet area and the staff were helpful and personable. I had to ask for a hairdryer, which they promptly provided. The room and bed were dated and in average condition. A lot of wear and tear in kitchenette.

8

Florence

21. Feb. 2024

·

Aufenthalt für eine Nacht

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

The kitchenette in the room was awesome. Cute little room with a nice homey feel. Microwave was missing in the room and pool was closed down - so had to go around to the sister hotel for pool/hot tub use. Convenient to local shopping, restaurants and activities.

4

Wentao

25. Nov. 2024

·

Aufenthalt für eine Nacht

Hotel smells not as pleasant, when family of four trying to get blanket for sofa bed, office do not have clean supply. Otherwise, good location, friendly staff

Hotel smells not as pleasant, when family of four trying to get blanket for sofa bed, office do not have clean supply. Otherwise, good location, friendly staff

8

dana

16. Sept. 2024

·

Aufenthalt für 3 Nächte

Easy access into Grand Rapids downtown. Easy drive to all attractions. Bed was comfortable. Shower has good hot water and pressure. Only thing they could do better is: supply the kitchen with more kitchen/stove wear. There is a stove top but not a single pot/pan or cooking utensil. Wil stay again after throwing a quart sauce pan and spatula into the car.

Easy access into Grand Rapids downtown. Easy drive to all attractions. Bed was comfortable. Shower has good hot water and pressure. Only thing they could do better is: supply the kitchen with more kitchen/stove wear. There is a stove top but not a single pot/pan or cooking utensil. Wil stay again after throwing a quart sauce pan and spatula into the car.

10

Kam

27. Feb. 2024

·

Aufenthalt für eine Nacht

Pretty good stay quiet and clean. But if you plan on hooking anything up to the hdmi ports on the tv’s not gonna happen.

Pretty good stay quiet and clean. But if you plan on hooking anything up to the hdmi ports on the tv’s not gonna happen.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Die Erfahrung beim Frühstück ist uneinheitlich und reicht von ausgezeichnet bis begrenzt oder nicht verfügbar, wobei es gelegentlich Beschwerden über Kaffee und Qualität gibt.

Ähnliche Gästebewertungen

2

Gary

6. Juni 2024

·

Aufenthalt für eine Nacht

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

I initially checked in online the day before and was assigned to a room on the first floor. Upon arrival the digital key did not work so when I stopped at the desk I was told my room was not yet ready at 5pm. Once my room was ready I was placed in a room on the second floor. There was a room we passed on the way to the elevators that smelled like a rotting corpse. The breakfast was nothing like what was pictured on the hotels.com site. Grey/green sausage and no waffles. No coffee available when I went to the breakfast buffet. The hotel felt dirty and except for checkout the customer service was not friendly.

10

Brandi

15. Feb. 2025

·

Aufenthalt für eine Nacht

Comfy beds, nice a clean. Awesome breakfast

Comfy beds, nice a clean. Awesome breakfast

10

Ashlie

6. Jan. 2025

·

Aufenthalt für 2 Nächte

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

It was such as an amazing experience that I added on to our stay. There was a fire alarm situation that another guest pulled the button during breakfast. The staff handled everything great! They were calm, they assisted by getting everyone clean blankets or towels to stay warm. It was quick! The breakfast was excellent every day! Much nicer than many other hotels that include breakfast. I also loved that they have a hot tub! Our room was spacious and nice, and a perfect way to relax at the end of a busy day!

10

Philip

16. Nov. 2025

·

Aufenthalt für eine Nacht

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

We booked this hotel because of an excellent facility in another location. We were very disappointed when the breakfast advertised was non-existent and the TV's didn't work. There was trash in the wastebasket and a used coffee pod was in the coffee maker. We probably won't use this facility again.

6

Thomas

9. Aug. 2025

·

Aufenthalt für eine Nacht

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

The only negative issues with this property had to do with the fact that the business is closed. We arrived at the address, but there were no Homewood Suites signs, the place was totally dark (no lights on), and the doors were locked. We knocked on the outer door and women answered. She asked if we had a reservation, which we did. She advised us that the facility was closed and had been bought out and was merging with the hotel next door and that construction for renovation was about to begin. Other than that, they were honoring existing reservations, but no allowing any walk-ins. Oh...and no breakfast. All other amenities were open, such as the pool and weight room, but that was all. We were only there one night and never saw another customer, but it was a bit weird having the entire hotel to ourselves.

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2

Marcella

vor 2 Wochen

·

Aufenthalt für 2 Nächte

Hotel said it was pet friendly and did not specify just dogs. Took our cats and the man at the front said only dogs allowed. Finally called manager and let us stay. We got to the room and it was absolutely filthy. Floors were disgusting with hair and mold in shower. Went to front desk to tell him and he said the cleaner went to the hospital and didn’t offer any help. We asked for vacuum to clean ourselves. Makeup stained bedding, top of fridge and microwave were caked with food/nastiness. Couch pillows stained, and only 1 tv, but had hookups and cords hanging for another one in the living space. We had to stay because we couldn’t find availability for other cat hotels in such a short time. We cleaned the room ourselves to make ourselves feel better about staying. We planned on extending the stay but not after we saw how horrible the room was. Pool and elevator were also closed…DO NOT STAY HERE.

Hotel said it was pet friendly and did not specify just dogs. Took our cats and the man at the front said only dogs allowed. Finally called manager and let us stay. We got to the room and it was absolutely filthy. Floors were disgusting with hair and mold in shower. Went to front desk to tell him and he said the cleaner went to the hospital and didn’t offer any help. We asked for vacuum to clean ourselves. Makeup stained bedding, top of fridge and microwave were caked with food/nastiness. Couch pillows stained, and only 1 tv, but had hookups and cords hanging for another one in the living space. We had to stay because we couldn’t find availability for other cat hotels in such a short time. We cleaned the room ourselves to make ourselves feel better about staying. We planned on extending the stay but not after we saw how horrible the room was. Pool and elevator were also closed…DO NOT STAY HERE.

8

Chiquita

19. Juli 2026

·

Aufenthalt für 2 Nächte

Clean room..Max an BP were great! Some nosey neighbors with the TV being extremely loud. Overall, will return

Clean room..Max an BP were great! Some nosey neighbors with the TV being extremely loud. Overall, will return

2

Jae

15. Juli 2026

·

Aufenthalt für 4 Nächte

I usually do not leave any comments and I can accept minor discomfort in any hotels. However, this place was beyond ignorable. As soon as we got to the place, it reeked of weed and the rooms were disgusting. We had 7 rooms booked, and all 7 rooms were dirty. There were no shower curtains, the bath was still wet, and no towels. There were bed bugs, stains on the sheets, and hairs on the bed. The hotel refused to refund and Expedia is also refusing to refund as well. DO NOT trust Expedia’s ratings. This is one of the worst hotels you can stay at.

I usually do not leave any comments and I can accept minor discomfort in any hotels. However, this place was beyond ignorable. As soon as we got to the place, it reeked of weed and the rooms were disgusting. We had 7 rooms booked, and all 7 rooms were dirty. There were no shower curtains, the bath was still wet, and no towels. There were bed bugs, stains on the sheets, and hairs on the bed. The hotel refused to refund and Expedia is also refusing to refund as well. DO NOT trust Expedia’s ratings. This is one of the worst hotels you can stay at.

2

Michael

14. Juli 2026

·

Aufenthalt für 3 Nächte

Broken Elevator, People living there. Room smelled like a smokers room. Did not feel safe.

Broken Elevator, People living there. Room smelled like a smokers room. Did not feel safe.

2

Justin

12. Juli 2026

·

Aufenthalt für 2 Nächte

I had 3 different rooms. First room the air conditioning didn’t work it was 90 degrees. Smelt like cigarettes. On third floor no working elevator. Second room smelt like cigarettes. Stains all over the walls and carpet and furniture. Bathroom toilet was used and not flushed. The tv had a giant spiderweb crack. No garbages. No working phone. Third room the bed was smaller than what I paid and handicap room. The hotel itself feels like a trap house.

I had 3 different rooms. First room the air conditioning didn’t work it was 90 degrees. Smelt like cigarettes. On third floor no working elevator. Second room smelt like cigarettes. Stains all over the walls and carpet and furniture. Bathroom toilet was used and not flushed. The tv had a giant spiderweb crack. No garbages. No working phone. Third room the bed was smaller than what I paid and handicap room. The hotel itself feels like a trap house.

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Wie sehen die üblichen Zimmerpreise im MainStay Suites Grand Rapids Southeast - Kentwood aus?

In den nächsten 60–90 Tagen belaufen sich die Zimmerpreise im MainStay Suites Grand Rapids Southeast - Kentwood in Grand Rapids normalerweise auf etwa 67 $ pro Nacht für zwei Gäste und liegen je nach Verfügbarkeit zwischen 67 $ und 75 $.

Was befindet sich in der Nähe und für wen eignet sich dieses Hotel am besten?

Das MainStay Suites Grand Rapids Southeast - Kentwood in Grand Rapids liegt im Kent County in der Nähe von Einkaufszentren und Hochschulen – wie zum Beispiel Centerpointe Mall und Woodland Mall sowie der Calvin University – und ist somit ideal für Besorgungen und Campusbesuche. Die Lage des Hotels und die geschäftsorientierten Annehmlichkeiten machen es zu einer praktischen Wahl für Geschäftsreisende und Kurzzeitgäste.

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