Name: Mercure Norwich Hotel
Address: 121 To 131 Boundary Rd, Norwich, Norfolk (condado), GB
Price range: 86 US$–177 US$ per night
Rating: 7.48

Opiniones de los huéspedes

En el Mercure Norwich Hotel, los huéspedes suelen destacar la amabilidad y la disposición del personal, el amplio aparcamiento gratuito y las habitaciones en general limpias y cómodas. A la vez, señalan que el edificio y la decoración se sienten anticuados y que algunas instalaciones y experiencias gastronómicas pueden ser inconsistentes.

Varias reseñas mencionan la falta de ascensor y problemas ocasionales de mantenimiento de las habitaciones. La ubicación es conveniente para quienes viajan en coche o autobús, aunque está situada a las afueras del centro, en una zona industrial, por lo que normalmente se necesita un taxi o autobús para ir al centro de la ciudad. El desayuno suele ser elogiado, pero la calidad y la rapidez del servicio de comidas varían, y el ruido de los eventos en el establecimiento ha perturbado algunas estancias. Se puede esperar una estancia cómoda y con buen servicio en una propiedad más antigua.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Se destaca la abundancia de aparcamiento gratuito y la agradable zona del bar. Varias reseñas señalan que no hay ascensor para acceder a las plantas superiores.

Reseñas de huéspedes relacionadas

8

Karen

20 ago 2025

·

Se alojó 2 noches

Stayed for 2 nights to attend a dear friends 60th birthday party. Plenty of free parking. Room was clean and comfortable. Room rate was reasonable. Staff were friendly and helpful. Convenient pub and Supermarket across the road. Would stay here again.

8

Andrew

2 nov 2025

·

Se alojó 2 noches

Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.

10

Joel

16 jun 2024

·

Se alojó 1 noche

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.

6

Bruno

8 nov 2025

·

Se alojó 5 noches

lack of elevator, rooms a bit old for a 4 star hotel.

10

Gregory

2 ago 2024

·

Se alojó 2 noches

No lift for 1st floor

10

Jamie

22 jun 2025

·

Se alojó 1 noche

Arrived early and the lady on reception arranged for our room to be made up to allow us to check in, above and beyond service. Lovely room and we were lucky to have air con on the hottest day of the year. Bar area nice we didn't eat so can't rate the food. Only slight niggle was there was no outside area to enjoy the sun

8

Steven

16 ago 2025

·

Se alojó 3 noches

We stayed at this hotel as visiting family, city centre is close but unsure of time. The hotel was well positioned for us and easy accessible to major roads, loads of free parking. Staff and breakfast were great, we spoke to the ladies cleaning the room and very helpful. Parts of the room and hotel were slightly dated but the hotel and room was very clean and tidy. I would recommend.

8

Dawn

25 mar 2023

·

Se alojó 2 noches

Staff at the hotel were friendly and efficient. Bar and restaurant quite pleasant. However, the rest of the hotel hasn’t been decorated or renewed for many years. So rooms were a good size but old fashioned. Carpets worn and bare in places. No lift to the first floor. However, the most disappointing part of the hotel was the function room. Still stuck in the 80s but with added Christmas decoration. Fairly lights on show, Christmas decs in the ceiling and huge red bows around the bar area. Overall stay was ok but wouldn’t rush back

6

Maria

18 jun 2025

·

Se alojó 1 noche

The drinks in the bar were expensive therefore it was quiet with no ambience. The whole hotel could do with refurbishment. There was no lift. The shelf the hairdryer was on was dusty and the bag containing the hairdryer also.

6

Jenny

4 nov 2024

·

Se alojó 1 noche

The location was good and ample parking. The property and facilities were however very dated throughout

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones son generalmente limpias, y varios huéspedes elogian el servicio de limpieza, aunque algunos señalan fallos como superficies polvorientas o una habitación inicialmente sucia.

Reseñas de huéspedes relacionadas

8

Karen

20 ago 2025

·

Se alojó 2 noches

Stayed for 2 nights to attend a dear friends 60th birthday party. Plenty of free parking. Room was clean and comfortable. Room rate was reasonable. Staff were friendly and helpful. Convenient pub and Supermarket across the road. Would stay here again.

10

Joel

16 jun 2024

·

Se alojó 1 noche

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.

10

Thomas

15 ago 2025

·

Se alojó 1 noche

Decent hotel if a little dated. Don’t let that put you off though, it’s very clean with good staff

8

Hilary

15 feb 2025

·

Se alojó 2 noches

Hotel very clean, staff friendly, good breakfast, good location but building/decor getting tired.

8

Kevin

8 dic 2025

·

Se alojó 1 noche

Nice room, very clean

8

Steven

16 ago 2025

·

Se alojó 3 noches

We stayed at this hotel as visiting family, city centre is close but unsure of time. The hotel was well positioned for us and easy accessible to major roads, loads of free parking. Staff and breakfast were great, we spoke to the ladies cleaning the room and very helpful. Parts of the room and hotel were slightly dated but the hotel and room was very clean and tidy. I would recommend.

8

Denise

23 ene 2023

·

Se alojó 1 noche

It was sufficient for our needs, clean if a little dated and tired looking

4

Diane

29 dic 2025

·

Se alojó 2 noches

The room was okay, although we mived because the first room had not been properly cleaned

6

Lee

17 jul 2025

·

Se alojó 1 noche

Restaurant closed early. Rooms dated and not super clean. Friendly staff but wxpensive for the quality and condition

6

Maria

18 jun 2025

·

Se alojó 1 noche

The drinks in the bar were expensive therefore it was quiet with no ambience. The whole hotel could do with refurbishment. There was no lift. The shelf the hairdryer was on was dusty and the bag containing the hairdryer also.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son cómodas con buenas camas y algunas son espaciosas, pero la decoración está anticuada y surgen problemas de mantenimiento (por ejemplo, accesorios de baño, tarjetas de acceso). El nivel de ruido varía, con estancias tranquilas y otras interrumpidas por eventos o el calor.

Reseñas de huéspedes relacionadas

8

Keshar

18 may 2025

·

Se alojó 2 noches

Toilet and bathroom extractor fan wasn’t working apart from that all good thanks

8

Andrew

2 nov 2025

·

Se alojó 2 noches

Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.

10

Joel

16 jun 2024

·

Se alojó 1 noche

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.

8

Elizabeth

23 jun 2024

·

Se alojó 1 noche

Although we paid to upgrade our room, it was a large room but, it only had one chair, so one of us had to sit on the bed. Also, the toilet did not flush properly, the security chain on the door was broken and the bolt would not lock the door, lucky you need a key card to enter. The staff were, however excellent, I hope they sorted out terppm issues after we left.

6

Bruno

8 nov 2025

·

Se alojó 5 noches

lack of elevator, rooms a bit old for a 4 star hotel.

10

Thomas

15 ago 2025

·

Se alojó 1 noche

Decent hotel if a little dated. Don’t let that put you off though, it’s very clean with good staff

8

Shahid

13 abr 2025

·

Se alojó 4 noches

Stay overall was good. Breakfast was excellent Bathroom needs improvement ; hot and cold water mixer not working

6

William

25 ago 2024

·

Se alojó 1 noche

It was a good trip to Norwich unfortunately the room in the hotel was very warm and i had the worst night

4

Wang Yip Derrick

21 sept 2025

·

Se alojó 1 noche

Check-in was efficient, and breakfast was decent and good value. However, our stay was disturbed by a birthday party taking place two floors below our two rooms, which lasted until midnight. The music and noise were so loud that we were unable to sleep until the party ended. When we called Reception, we were told there was nothing they could do. We would expect the hotel to manage such situations better, as the comfort of overnight guests should not be compromised by events held on the premises.

6

Adam

8 may 2024

·

Se alojó 4 noches

Stay overall was fine, hotel staff very friendly, clenliness as expected, door key stopped working 3x within 3 nights, bed is not comfotable

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es constantemente amable, servicial y eficiente, con un registro de entrada fluido. Los inconvenientes incluyen el servicio de comidas lento, la falta de personal por las noches y la ayuda limitada cuando el ruido de los eventos afecta a las habitaciones.

Reseñas de huéspedes relacionadas

8

Karen

20 ago 2025

·

Se alojó 2 noches

Stayed for 2 nights to attend a dear friends 60th birthday party. Plenty of free parking. Room was clean and comfortable. Room rate was reasonable. Staff were friendly and helpful. Convenient pub and Supermarket across the road. Would stay here again.

8

Andrew

2 nov 2025

·

Se alojó 2 noches

Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.

10

Sylvie

4 jul 2025

·

Se alojó 1 noche

We had a 1 night stay for a quick break the staff were excellent and so helpful couldn't have done more, will certainly go back there again food was great

10

Elaine

31 ago 2025

·

Se alojó 1 noche

Fast freindly check in

10

maxwell

11 jun 2023

·

Se alojó 1 noche

Great service. Hot shower. Quite room. The front desk managed to source me and taxi quickly when I couldn't myself due to the king wait time.

6

Sarah

28 jul 2024

·

Se alojó 1 noche

Clean and tidy , food was ok bit short staffed in the evening o e member of staff doing the reception and the bar and the food was a bit over priced for what it was , was nice quiet hotel though and served its purpose

4

Wang Yip Derrick

21 sept 2025

·

Se alojó 1 noche

Check-in was efficient, and breakfast was decent and good value. However, our stay was disturbed by a birthday party taking place two floors below our two rooms, which lasted until midnight. The music and noise were so loud that we were unable to sleep until the party ended. When we called Reception, we were told there was nothing they could do. We would expect the hotel to manage such situations better, as the comfort of overnight guests should not be compromised by events held on the premises.

6

Kirsten

22 sept 2023

·

Se alojó 1 noche

The staff were lovely but getting food was terribly slow and not great food when it came. Hotel was being repainted but it all felt a little tired and a very hard bed.

10

Jatinder

6 jul 2025

·

Se alojó 1 noche

Really helpful and friendly staff. Especially the lady receptionist.

10

Montgomery

7 oct 2025

·

Se alojó 1 noche

It was a good stay all round. Friendly and helpful staff.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente para los conductores, con amplio aparcamiento y fácil acceso a carreteras y rutas de autobús, incluso para la universidad. Está situado a las afueras del centro, en una zona industrial, por lo que normalmente se necesita un taxi o autobús para llegar al centro de la ciudad.

Reseñas de huéspedes relacionadas

8

Karen

20 ago 2025

·

Se alojó 2 noches

Stayed for 2 nights to attend a dear friends 60th birthday party. Plenty of free parking. Room was clean and comfortable. Room rate was reasonable. Staff were friendly and helpful. Convenient pub and Supermarket across the road. Would stay here again.

10

Joel

16 jun 2024

·

Se alojó 1 noche

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.

8

Ian

4 may 2025

·

Se alojó 1 noche

Welcomed by Abbie and was very clear in her communication. Room was clean and tidy. Breakfast was just right to set us up for the day. Good location for local university campus.

8

Catherine

11 ago 2024

·

Se alojó 1 noche

The mercure’s rooms are comfortable, have air conditions, lovely bed, and Nespresso coffee in them. The staff were very friendly and helpful. To go into town in the evening you do need to use the cab service (details at reception) The hotel is an older building in an industrial estate.

2

M

13 jun 2024

·

Se alojó 1 noche

Old. Outdated , poor service, too far outside city

8

Steven

16 ago 2025

·

Se alojó 3 noches

We stayed at this hotel as visiting family, city centre is close but unsure of time. The hotel was well positioned for us and easy accessible to major roads, loads of free parking. Staff and breakfast were great, we spoke to the ladies cleaning the room and very helpful. Parts of the room and hotel were slightly dated but the hotel and room was very clean and tidy. I would recommend.

10

George

23 jun 2024

·

Se alojó 1 noche

Good location, good price, but there was a lot of noise at nighttime!

10

Hilary

4 nov 2024

·

Se alojó 3 noches

We had a very comfortable stay, great location, friendly, helpful staff.

10

Michael

26 feb 2024

·

Se alojó 2 noches

Proxsimaty to city centre.

6

Jenny

4 nov 2024

·

Se alojó 1 noche

The location was good and ample parking. The property and facilities were however very dated throughout

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es elogiado con frecuencia por su variedad y sabor. En general, la oferta gastronómica es inconsistente, con comentarios sobre el servicio lento, las comidas caras o decepcionantes, el cierre temprano del restaurante y las bebidas caras en el bar.

Reseñas de huéspedes relacionadas

8

Andrew

2 nov 2025

·

Se alojó 2 noches

Plenty of parking. Friendly and helpful receptionist. Room was a good size, very comfortable bed. Breakfast selection was excellent.

10

Joel

16 jun 2024

·

Se alojó 1 noche

Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.

10

Sital

29 abr 2024

·

Se alojó 2 noches

A quick trip to vist some friends and stayed in this pleasant hotel. A good standard hotel and a wonderful breakfast.

2

N S

19 abr 2024

·

Se alojó 2 noches

No tea making facilities in the room. Only one chair for two people. Dinner was rubbish, a bought-in pie with de-frosted peas, and a much depleted wine list. Overall the hotel gave the impression that it was past its best and had no wish to improve it. A dump, in other words.

10

Sylvie

4 jul 2025

·

Se alojó 1 noche

We had a 1 night stay for a quick break the staff were excellent and so helpful couldn't have done more, will certainly go back there again food was great

10

Ruth

6 jun 2025

·

Se alojó 1 noche

Friendly staff, large comfortable beds, powerful shower. Good selection at breakfast. Have stayed twice and would stay again.

6

Kathleen

2 jul 2024

·

Se alojó 2 noches

Room was ok as hotels go. Basic but clean with everything we needed. Breakfast was disappointing. Cooked food looked as if it had been standing for hours. They ran out of butter on the first day so we couldn't have toast. Second day said the same but when i complained miraculously butter appeared. Cold food ham cheese and fruit were from the day before and was dry and brown. Couple onthe next table were told it was fresh but it wasn't

8

Glen

29 ago 2023

·

Se alojó 2 noches

Our wedding anniversary trip. They upgraded our room to a suite free of charge. Rooms are a bit tired but comfortable. Breakfast ok ish bacon was tough and orange juice was squash. Not what you expect for £13. Would I stay again ? Possibly but not breakfast

6

Lee

17 jul 2025

·

Se alojó 1 noche

Restaurant closed early. Rooms dated and not super clean. Friendly staff but wxpensive for the quality and condition

6

Maria

18 jun 2025

·

Se alojó 1 noche

The drinks in the bar were expensive therefore it was quiet with no ambience. The whole hotel could do with refurbishment. There was no lift. The shelf the hairdryer was on was dusty and the bag containing the hairdryer also.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	100 US$
febrero	104 US$
marzo	110 US$
abril	120 US$
mayo	122 US$
junio	117 US$
julio	113 US$
agosto	117 US$
septiembre	114 US$
octubre	110 US$
noviembre	111 US$
diciembre	119 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $177	21 $146	22 $124	23 $101	24 $112
25 $96	26 $116	27 $143	28 $158	29 $108	30 $101	31 $108

DO	LU	MA	MI	JU	VI	SA
1 $91	2 $105	3 $156	4 $119	5 $105	6 $95	7 $101
8 $86	9 $105	10 $136	11 $156	12 $105	13 $95	14 $160
15 $86	16 $123	17 $158	18 $177	19 $105	20	21 $169
22 $86	23 $105	24 $169	25	26 $105	27 $95	28 $101
29 $86	30 $105

Mercure Norwich Hotel

Precios para Mercure Norwich Hotel

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite superior, 1 cama doble

Habitación clásica, 1 cama de matrimonio grande con sofá cama

Habitación clásica, 2 camas individuales

Habitación clásica doble, 1 cama doble

Privilege, Habitación doble, 1 cama doble

Reseñas de los huéspedes sobre Mercure Norwich Hotel

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas