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Global Luxury Suites Bethesda Chevy Chase

From

208 USD
/natt
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From

208 USD
/natt

Om denne eiendommen

This smoke-free aparthotel features a restaurant, a 24-hour fitness center, and a rooftop terrace. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool. Ea...
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Beliggenhet

4850 Rugby Avenue, Woodmont Triangle, Bethesda, Maryland, USA

Romalternativer

One-Bedroom Apartment

Romdetaljer

1 Stor Dobbeltseng
1 Sovesofa

Sover 3

729 ft²

Klimaanlegg
Oppvarming
Kjøkken

Deluxe One-Bedroom Apartment

Romdetaljer

1 Stor Dobbeltseng
1 Sovesofa

Sover 3

729 ft²

Klimaanlegg
Oppvarming
Kjøkken

Two-Bedroom Apartment

Romdetaljer

1 Stor Dobbeltseng
1 Stor Dobbeltseng
1 Sovesofa

Sover 5

1022 ft²

Klimaanlegg
Oppvarming
Kjøkken

Gjesteomtaler av Global Luxury Suites Bethesda Chevy Chase

10

Bradford

IAN-logo

23. sep. 2026

·

Overnattet 1 natt

Lovely place, great amenities, and plenty of restaurants nearby.
Lovely place, great amenities, and plenty of restaurants nearby.

4

Timi

IAN-logo

20. sep. 2026

·

Overnattet 4 netter

TERRIBLE customer service. Despite being aware we were travelling with a baby, it took 7 phone calls and 8 emails to resolve all issues with check-in, obtaining a cot bed, and parking permit. Not well setup for international guests, the credit card authorisation link and process needs redoing. Nice enough apartment and facilities.
TERRIBLE customer service. Despite being aware we were travelling with a baby, it took 7 phone calls and 8 emails to resolve all issues with check-in, obtaining a cot bed, and parking permit. Not well setup for international guests, the credit card authorisation link and process needs redoing. Nice enough apartment and facilities.

10

Brian

IAN-logo

13. juli 2026

·

Overnattet 1 natt

Amazing space! Clean room
Amazing space! Clean room

2

Mykala

EXP-logo

24. juni 2026

·

Overnattet 1 natt

I hope you do not have any issues as the customer support rep spoke to me with such a nasty disgusting attitude it made it the worst experience I’ve had while traveling in a long time. When I asked to speak with the manager he told me the managers don’t accept calls from customers. When I asked for the email of the manager he refused to give me that and said they didn’t allow customer emails either. A property manager who refuses to have any communication with a paying customer? Never heard of that before. It felt as if the customer support agent, Adrienne B enjoyed being condescending and rude. The issue was quite simple. The listing and photos shows and quotes “2 bedrooms with queen beds” instead you will have a room with 2 twin beds. I first asked to be moved to a room that matched the description and was simply told there was nothing they could do. When I asked if there was some way to be compensated for the misleading description of the room the answer was again, no because the room has beds so they don’t have to follow what the pictures say and to send him a screenshot of the listing so he could “investigate” Honestly, a nice attitude with an apology and something as small as a $50 dollar rebate would have made me feel valued as a customer. Instead I was met with a hostile argumentative rude person who made it clear he did not care how we felt and refused to let me speak to his management. He took a minor issue and made it HORRIBLE. I will never book again.
I hope you do not have any issues as the customer support rep spoke to me with such a nasty disgusting attitude it made it the worst experience I’ve had while traveling in a long time. When I asked to speak with the manager he told me the managers don’t accept calls from customers. When I asked for the email of the manager he refused to give me that and said they didn’t allow customer emails either. A property manager who refuses to have any communication with a paying customer? Never heard of that before. It felt as if the customer support agent, Adrienne B enjoyed being condescending and rude. The issue was quite simple. The listing and photos shows and quotes “2 bedrooms with queen beds” instead you will have a room with 2 twin beds. I first asked to be moved to a room that matched the description and was simply told there was nothing they could do. When I asked if there was some way to be compensated for the misleading description of the room the answer was again, no because the room has beds so they don’t have to follow what the pictures say and to send him a screenshot of the listing so he could “investigate” Honestly, a nice attitude with an apology and something as small as a $50 dollar rebate would have made me feel valued as a customer. Instead I was met with a hostile argumentative rude person who made it clear he did not care how we felt and refused to let me speak to his management. He took a minor issue and made it HORRIBLE. I will never book again.

2

Jim

IAN-logo

23. apr. 2026

·

Overnattet 2 netter

The room was not serviced and my VIP guest arrived at 9:30 to unmade bed, no towels, no soap or shampoo. Email earlier in day asking me to call - called three times and got voicemail each time. I would not recommend staying here. Seems like it’s managed remotely. Not hotel. Even if I had connected nothing would have changed. Poorly managed. Excuse was that prior guest stayed beyond checkout time and housekeeping left for day.
The room was not serviced and my VIP guest arrived at 9:30 to unmade bed, no towels, no soap or shampoo. Email earlier in day asking me to call - called three times and got voicemail each time. I would not recommend staying here. Seems like it’s managed remotely. Not hotel. Even if I had connected nothing would have changed. Poorly managed. Excuse was that prior guest stayed beyond checkout time and housekeeping left for day.

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