The Black Swan - The Inn Collection Group
155 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
155 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På The Black Swan - The Inn Collection Group är priset per natt i genomsnitt 125 US$ under den billigaste månaden (februari) och 169 US$ under den dyraste månaden (augusti), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 126 US$ |
| februari | 125 US$ |
| mars | 134 US$ |
| april | 136 US$ |
| maj | 154 US$ |
| juni | 165 US$ |
| juli | 160 US$ |
| augusti | 169 US$ |
| september | 155 US$ |
| oktober | 157 US$ |
| november | 137 US$ |
| december | 146 US$ |
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sep. · 155 US$
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Dyrast: augusti (ca 169 US$)
Billigast: februari (ca 125 US$)
Om detta boende
Njut av utsikten från deras trädgården och dra nytta av deras gratis wi-fi och bankettsal.
Bekvämligheter
Njut av utsikten från deras trädgården och dra nytta av deras gratis wi-fi och bankettsal.
Företagsfaciliteter
Gäster har tillgång till bland annat flerspråkig personal, bagageförvaring och kaffe i allmänt utrymme. Avgiftsfri parkering erbjuds på plats.
Måltider
The Black Swan - The Inn Collection Group har en restaurang som serverar gäster underbar mat. Avsluta dagen med en drink på boendets bar. Här erbjuds en gratis komplett frukost dagligen mellan 07.30 och 10.00.
Rum
Känn dig som hemma i ett av de 45 rummen. Gratis wi-fi gör att du kan hålla dig uppkopplad, och digital-tv erbjuder underhållning. Privat badrum med badkar/dusch, gratis toalettartiklar och hårtorkar. På rummet finns skrivbord och kaffe- och tebryggare. Städning erbjuds dagligen.
Läge
I York ligger The Black Swan - The Inn Collection Group på landet, en kvarts promenad från både North York Moors National Park och Duncombe Park. Detta hotell ligger 21,3 km från Castle Howard och 24,1 km från Flamingo Land Theme Park and Zoo.
Vad finns i närheten
North York Moors National Park(0.1 miles)
Duncombe Park(0.2 miles)
Cleveland Way(0.2 miles)
Helmsley konstcenter(0.3 miles)
Helmsley Castle(0.3 miles)
Hemsley Walled Garden (trädgård)(0.4 miles)
Rievaulx Abbey(3 miles)
Howardian Hills(3.5 miles)
Ampleforth Abbey(5.4 miles)
Ampleforth College Golf Club(5.6 miles)
National Trust Nunnington Hall(5.8 miles)
Byland Abbey(6.6 miles)
Sutton Bank National Park Centrum(7.8 miles)
Shandy Hall(8.3 miles)
Ryedale Folk Museum(9.4 miles)
Durham (MME-Teesside Intl.)(38.4 miles)
Leeds (LBA-Leeds Bradford)(49.2 miles)
Parkering
Restaurang
Rökfria rum
Städning
Bankettinrättningar
Trädgård
Läge
Market Place, Helmsley, England, Storbritannien
North York Moors National Park (0.1 miles)
Duncombe Park (0.2 miles)
Cleveland Way (0.2 miles)
Helmsley konstcenter (0.3 miles)
Helmsley Castle (0.3 miles)
Hemsley Walled Garden (trädgård) (0.4 miles)
Gästrecensioner
8.4
Mycket bra
Baserat på 1 498 verifierade recensioner
Vem bor här?
Företag
1%
Par
73%
Familj
13%
Grupper
10%
Ensamresande
1%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Resenärer beskriver The Black Swan - The Inn Collection Group som ett charmigt värdshus med ett centralt läge, vänlig personal, bekväma rum och en trevlig ölträdgård, men parkeringen är begränsad och den historiska byggnaden har många trappor och ingen hiss.
Läs merVar detta till hjälp?
Vad gäster tycker
Resenärer beskriver The Black Swan - The Inn Collection Group som ett charmigt värdshus med ett centralt läge, vänlig personal, bekväma rum och en trevlig ölträdgård, men parkeringen är begränsad och den historiska byggnaden har många trappor och ingen hiss.
Mat och frukost uppskattas ofta, men flera recensioner noterar varierande kvalitet och ibland långsam eller oorganiserad service på morgonen med brist på varor. Renligheten är generellt sett bra, även om några gäster rapporterar brister eller slitna utrymmen. Hotellet är hundvänligt, vilket vissa uppskattar och andra föredrar att hållas separata från matplatserna. Räkna med en karaktärsfull vistelse i hjärtat av Helmsley med vissa kompromisser.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Parkeringen är begränsad, trång och först till kvarn, och den historiska byggnaden i flera våningar har många trappor och ingen hiss; ölträdgården är ofta en höjdpunkt.
Relaterade gästrecensioner
8
janet
13 juli 2025
·
Stannade 5 nätter
We had a lovely stay at The Black Swan. Our rooms were very comfortable and clean. Some areas of the hotel are a little tired, but generally it is a nice comfortable hotel. It has a lovely beer garden, which we used every evening for a pre dinner drink. We only ate in the restaurant one evening and the food was fine, nothing amazing, but it was all ok. The breakfast said served until 9.30, which is quite early anyway. We were down and ordering by 9.15, but a.lot of the things had run out eg fruit, little pasties. By 9.40 they had turned off the toaster and everything was cleared. We felt this should have been left until 10.00, or at least until the last people had finished. We definitely felt we were an inconvenience coming to breakfast at 9.15, having to ask for milk, tea, cutlery etc. We don"t think coming to breakfast at 9.15, when we're on holiday is a lot to ask. The actual cooked breakfast was generally good though. The staff were a mixture of friendly and abrupt, with some being quite curt with us. Others were friendly though. Generally we liked it there and had a good stay.
We had a lovely stay at The Black Swan. Our rooms were very comfortable and clean. Some areas of the hotel are a little tired, but generally it is a nice comfortable hotel. It has a lovely beer garden, which we used every evening for a pre dinner drink. We only ate in the restaurant one evening and the food was fine, nothing amazing, but it was all ok. The breakfast said served until 9.30, which is quite early anyway. We were down and ordering by 9.15, but a.lot of the things had run out eg fruit, little pasties. By 9.40 they had turned off the toaster and everything was cleared. We felt this should have been left until 10.00, or at least until the last people had finished. We definitely felt we were an inconvenience coming to breakfast at 9.15, having to ask for milk, tea, cutlery etc. We don"t think coming to breakfast at 9.15, when we're on holiday is a lot to ask. The actual cooked breakfast was generally good though. The staff were a mixture of friendly and abrupt, with some being quite curt with us. Others were friendly though. Generally we liked it there and had a good stay.
10
Julie
26 okt. 2025
·
Stannade 1 natt
Lovely comfortable room, free parking, great staff
Lovely comfortable room, free parking, great staff
8
Stephen
9 nov. 2025
·
Stannade 2 nätter
Excellent room and bathroom, parking is a problem compared with the distant past. Breakfast and housekeeping staff very pleasant and helpful
Excellent room and bathroom, parking is a problem compared with the distant past. Breakfast and housekeeping staff very pleasant and helpful
10
Roxane
10 juli 2025
·
Stannade 1 natt
It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack!
It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack!
10
Andrew
1 juli 2025
·
Stannade 2 nätter
Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended
Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended
8
Liz
4 juni 2023
·
Stannade 2 nätter
All staff friendly and helpful, food and drink good and service timely. Rooms comfortable and fan provided to cool rather warm room. Good shower but water flow not adjustable. There was no lift but staff carried luggage upstairs. Car parking provided but a bit tight and not close enough for older people with luggage!
All staff friendly and helpful, food and drink good and service timely. Rooms comfortable and fan provided to cool rather warm room. Good shower but water flow not adjustable. There was no lift but staff carried luggage upstairs. Car parking provided but a bit tight and not close enough for older people with luggage!
10
Kay
24 juli 2025
·
Stannade 1 natt
We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you
We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you
10
David
12 aug. 2023
·
Stannade 3 nätter
Enjoyed our stay only down side being lots of stairs no lift in this beautiful old building. Parking can be a challenge not many spaces and on a first come first served basis. We were lucky enough to have a blue badge so could park out front free.
Enjoyed our stay only down side being lots of stairs no lift in this beautiful old building. Parking can be a challenge not many spaces and on a first come first served basis. We were lucky enough to have a blue badge so could park out front free.
8
Colin
5 sep. 2025
·
Stannade 2 nätter
Nice Good standard room. Interesting Building many corridors. Good Quality food. Parking out the front is very time limited.
Nice Good standard room. Interesting Building many corridors. Good Quality food. Parking out the front is very time limited.
6
Alexander
11 juli 2025
·
Stannade 3 nätter
Parking at/near hotel is pretty dire and very inconvenient for getting suitcases in an out. Ended up having to pay a small fortune to park on square opposite
Parking at/near hotel is pretty dire and very inconvenient for getting suitcases in an out. Ended up having to pay a small fortune to park on square opposite
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Rummen är generellt sett rena, men gäster rapporterar ibland problem som smutsiga föremål, kalkavlagringar i vattenkokare och mattor som behöver uppmärksamhet, samt kommentarer om att vissa områden ser lite slitna ut.
Relaterade gästrecensioner
8
janet
13 juli 2025
·
Stannade 5 nätter
We had a lovely stay at The Black Swan. Our rooms were very comfortable and clean. Some areas of the hotel are a little tired, but generally it is a nice comfortable hotel. It has a lovely beer garden, which we used every evening for a pre dinner drink. We only ate in the restaurant one evening and the food was fine, nothing amazing, but it was all ok. The breakfast said served until 9.30, which is quite early anyway. We were down and ordering by 9.15, but a.lot of the things had run out eg fruit, little pasties. By 9.40 they had turned off the toaster and everything was cleared. We felt this should have been left until 10.00, or at least until the last people had finished. We definitely felt we were an inconvenience coming to breakfast at 9.15, having to ask for milk, tea, cutlery etc. We don"t think coming to breakfast at 9.15, when we're on holiday is a lot to ask. The actual cooked breakfast was generally good though. The staff were a mixture of friendly and abrupt, with some being quite curt with us. Others were friendly though. Generally we liked it there and had a good stay.
We had a lovely stay at The Black Swan. Our rooms were very comfortable and clean. Some areas of the hotel are a little tired, but generally it is a nice comfortable hotel. It has a lovely beer garden, which we used every evening for a pre dinner drink. We only ate in the restaurant one evening and the food was fine, nothing amazing, but it was all ok. The breakfast said served until 9.30, which is quite early anyway. We were down and ordering by 9.15, but a.lot of the things had run out eg fruit, little pasties. By 9.40 they had turned off the toaster and everything was cleared. We felt this should have been left until 10.00, or at least until the last people had finished. We definitely felt we were an inconvenience coming to breakfast at 9.15, having to ask for milk, tea, cutlery etc. We don"t think coming to breakfast at 9.15, when we're on holiday is a lot to ask. The actual cooked breakfast was generally good though. The staff were a mixture of friendly and abrupt, with some being quite curt with us. Others were friendly though. Generally we liked it there and had a good stay.
10
Norma
27 juni 2023
·
Stannade 2 nätter
Had a fab weekend away at the Black Swan Helmsley. Lovely welcoming staff and very attentive to make our stay just great. Food and drinks very nice and rooms very clean and comfortable. Thankyou
Had a fab weekend away at the Black Swan Helmsley. Lovely welcoming staff and very attentive to make our stay just great. Food and drinks very nice and rooms very clean and comfortable. Thankyou
8
eric
21 aug. 2024
·
Stannade 1 natt
Staff are amazing people. However, the bathroom was disgusting with human pubic hair on the floor and bathtub. No toiletry supplies and had to get some at the front desk. Attempted to send photos, but email was bounced back.
Staff are amazing people. However, the bathroom was disgusting with human pubic hair on the floor and bathtub. No toiletry supplies and had to get some at the front desk. Attempted to send photos, but email was bounced back.
10
Wendy
23 juni 2024
·
Stannade 1 natt
Had a lovely stay. Room was bery clean. Staff were friendly
Had a lovely stay. Room was bery clean. Staff were friendly
10
Murray
13 dec. 2024
·
Stannade 2 nätter
Great location. Staff very good. Breakfast great. Carpets throughout could do with cleaning or replacing. Dogs throughout which was fine for me. My partner is allergic and reacted in the room as if dogs had been in there.
Great location. Staff very good. Breakfast great. Carpets throughout could do with cleaning or replacing. Dogs throughout which was fine for me. My partner is allergic and reacted in the room as if dogs had been in there.
8
Deborah
16 sep. 2024
·
Stannade 3 nätter
I loved everything about the Black Swan except for the attention to detail when it came to cleanliness Pillowcase so I’m one of the beds was dirty was not replaced
I loved everything about the Black Swan except for the attention to detail when it came to cleanliness Pillowcase so I’m one of the beds was dirty was not replaced
10
David
13 dec. 2024
·
Stannade 1 natt
A one night stay but will be back. Room was spacious and the bed was huge. Bathroom was clean and the toilet was fitted with soft close lids. I just hate lid slams at daft O clock in the morning. The reception staff were polite friendly and helpful. We ate an evening meal in the hotel, fortunately we ate early, as there was a lot of diners that night and the staff were struggling. The food was cooked to order we enjoyed the pie and the steamed pudding. Excellent chips. My boss had the pineapple and coconut sweet which was different and tasty. Would happily recommend the hotel.
A one night stay but will be back. Room was spacious and the bed was huge. Bathroom was clean and the toilet was fitted with soft close lids. I just hate lid slams at daft O clock in the morning. The reception staff were polite friendly and helpful. We ate an evening meal in the hotel, fortunately we ate early, as there was a lot of diners that night and the staff were struggling. The food was cooked to order we enjoyed the pie and the steamed pudding. Excellent chips. My boss had the pineapple and coconut sweet which was different and tasty. Would happily recommend the hotel.
10
Pam
26 apr. 2024
·
Stannade 1 natt
Check in was before 3 which was good ! All staff are excellent and breakfast was 1st class Room very clean and spacious ! Will stay again
Check in was before 3 which was good ! All staff are excellent and breakfast was 1st class Room very clean and spacious ! Will stay again
10
Kay
24 juli 2025
·
Stannade 1 natt
We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you
We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you
8
sharon
12 juni 2025
·
Stannade 1 natt
Stayed at The Black Swan for an overnight trip. Location excellent, lovely walks from the door. Took our dog, were provided with a room close to an outside door which was great. Room very clean and spacious. Bed was comfortable. Quiet room. Staff at the hotel were lovely and made us feel welcome. Lovely sunny beer garden which we sat in and enjoyed our evening meal with drinks. Parking was tight and limited but again we were lucky to have got a space when we arrived. We were shocked about the 3 star food hygiene rating and this put us off wanting to eat here. However we enjoyed our meals after deciding we should try. The kettle in the room was also full of limescale. These are the only two faults I could complain about. I’m hoping they are working towards improving there scores on the door and will change the kettle in the room (42) Thankyou for our stay.
Stayed at The Black Swan for an overnight trip. Location excellent, lovely walks from the door. Took our dog, were provided with a room close to an outside door which was great. Room very clean and spacious. Bed was comfortable. Quiet room. Staff at the hotel were lovely and made us feel welcome. Lovely sunny beer garden which we sat in and enjoyed our evening meal with drinks. Parking was tight and limited but again we were lucky to have got a space when we arrived. We were shocked about the 3 star food hygiene rating and this put us off wanting to eat here. However we enjoyed our meals after deciding we should try. The kettle in the room was also full of limescale. These are the only two faults I could complain about. I’m hoping they are working towards improving there scores on the door and will change the kettle in the room (42) Thankyou for our stay.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är vanligtvis bekväma och ofta rymliga, men storlekarna varierar och vissa är små eller påverkas av buller eller temperatur; bekvämligheterna kan vara grundläggande och Wi-Fi kan vara opålitligt på vissa ställen.
Relaterade gästrecensioner
6
Gareth
6 apr. 2025
·
Stannade 1 natt
Seemed understaffed and stressy. Staff quite rude at times. Breakfast was slow, and overcooked/dry. Room lacked basics such as bar of soap, flannel, or bottle of water. Not cool for £215 room. Room was comfy though, location excellent, and the building quaint and excellent. Would have given a higher score if staff had been nicer and room had more to it. Not a luxury hotel experience.
Seemed understaffed and stressy. Staff quite rude at times. Breakfast was slow, and overcooked/dry. Room lacked basics such as bar of soap, flannel, or bottle of water. Not cool for £215 room. Room was comfy though, location excellent, and the building quaint and excellent. Would have given a higher score if staff had been nicer and room had more to it. Not a luxury hotel experience.
10
David
21 dec. 2024
·
Stannade 1 natt
Lovely room for an overnight stay. Warm, comfortable and nicely decorated.Quite a small space but not cramped. Very comfortable king size bed. Included breakfast excellent with buffet and hot choices. 1 tiny issue All ‘singing dancing’ tv needs instruction sheet!
Lovely room for an overnight stay. Warm, comfortable and nicely decorated.Quite a small space but not cramped. Very comfortable king size bed. Included breakfast excellent with buffet and hot choices. 1 tiny issue All ‘singing dancing’ tv needs instruction sheet!
8
Andrew
23 jan. 2023
·
Stannade 2 nätter
Friendly staff and interesting building. Had a big room, plenty of space for dog, only downside was the bathroom was freezing cold and the bedroom only just tolerable
Friendly staff and interesting building. Had a big room, plenty of space for dog, only downside was the bathroom was freezing cold and the bedroom only just tolerable
8
Anna
2 juni 2025
·
Stannade 1 natt
Comfy bed for the night
Comfy bed for the night
10
Carole
26 apr. 2023
·
Stannade 4 nätter
Stayed for 4 nights in deluxe double. Room and bathroom a good size. Comfy super king bed. Plenty of plug sockets and storage space. Tea making facilities and safe in room. Fantastic shower. Iron and ironing board in room. Lots of dining space in the hotel. Food was superb. Full English was excellent. Had evening meal a couple of nights and the food was very good. All the staff were exceptionally friendly, cheerful and helpful. Helmsley is a beautiful town too so great location. Hotel car park is small though but our stay was out of season so ok. Broadband was a bit hit and miss. If revisiting the area would certainly stay there. Had a lovely time. Big thank you to The Black Swan.
Stayed for 4 nights in deluxe double. Room and bathroom a good size. Comfy super king bed. Plenty of plug sockets and storage space. Tea making facilities and safe in room. Fantastic shower. Iron and ironing board in room. Lots of dining space in the hotel. Food was superb. Full English was excellent. Had evening meal a couple of nights and the food was very good. All the staff were exceptionally friendly, cheerful and helpful. Helmsley is a beautiful town too so great location. Hotel car park is small though but our stay was out of season so ok. Broadband was a bit hit and miss. If revisiting the area would certainly stay there. Had a lovely time. Big thank you to The Black Swan.
10
Andrew
1 juli 2025
·
Stannade 2 nätter
Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended
Lovely beer garden with the option to eat meals in the beer garden Parking was a bit hit and miss as there are a lot of rooms and not a lot of parking spaces Staff were very friendly and meals very good Accommodation was very comfortable and rooms were quiet Highly recommended
8
Liz
4 juni 2023
·
Stannade 2 nätter
All staff friendly and helpful, food and drink good and service timely. Rooms comfortable and fan provided to cool rather warm room. Good shower but water flow not adjustable. There was no lift but staff carried luggage upstairs. Car parking provided but a bit tight and not close enough for older people with luggage!
All staff friendly and helpful, food and drink good and service timely. Rooms comfortable and fan provided to cool rather warm room. Good shower but water flow not adjustable. There was no lift but staff carried luggage upstairs. Car parking provided but a bit tight and not close enough for older people with luggage!
10
Alan
14 sep. 2025
·
Stannade 2 nätter
We had a big room which fitted us nicely. Check in was efficient and easy. Food and drink both good ( we ate in one night) staff were all friendly and helpful, no complaints at all!
We had a big room which fitted us nicely. Check in was efficient and easy. Food and drink both good ( we ate in one night) staff were all friendly and helpful, no complaints at all!
6
lesley
5 juni 2023
·
Stannade 1 natt
the room was really small more like a cupboard number 63 avoid if you can as its not big enough to swing a cat around as we were only staying the one night i didn't complain but if i had been staying longer certainly would on the plus side it was clean. Bar areas and outside were plentiful although when the sun comes out people are vying for the tables in the sun. Quite a lot of steps into the beer garden so be careful as one of our party tripped and that was before alcohol! The chairs in the bar areas could have been a little more plush as they weren't the best for comfort.
the room was really small more like a cupboard number 63 avoid if you can as its not big enough to swing a cat around as we were only staying the one night i didn't complain but if i had been staying longer certainly would on the plus side it was clean. Bar areas and outside were plentiful although when the sun comes out people are vying for the tables in the sun. Quite a lot of steps into the beer garden so be careful as one of our party tripped and that was before alcohol! The chairs in the bar areas could have been a little more plush as they weren't the best for comfort.
4
Andreas
26 aug. 2025
·
Stannade 1 natt
We started our tour on the Cleveland Way in Helmsley. After a Long day we got. a room near the kitchen wich was noisy and not really comfortable. All in all was the hotel not the price valid we payed
We started our tour on the Cleveland Way in Helmsley. After a Long day we got. a room near the kitchen wich was noisy and not really comfortable. All in all was the hotel not the price valid we payed
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Personalen beskrivs allmänt som vänlig, välkomnande och effektiv, men flera recensioner nämner underbemanning och långsam eller oorganiserad frukostservice, med enstaka burdusa bemötanden.
Relaterade gästrecensioner
10
Robert
22 feb. 2025
·
Stannade 2 nätter
We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money
We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money
6
Gareth
6 apr. 2025
·
Stannade 1 natt
Seemed understaffed and stressy. Staff quite rude at times. Breakfast was slow, and overcooked/dry. Room lacked basics such as bar of soap, flannel, or bottle of water. Not cool for £215 room. Room was comfy though, location excellent, and the building quaint and excellent. Would have given a higher score if staff had been nicer and room had more to it. Not a luxury hotel experience.
Seemed understaffed and stressy. Staff quite rude at times. Breakfast was slow, and overcooked/dry. Room lacked basics such as bar of soap, flannel, or bottle of water. Not cool for £215 room. Room was comfy though, location excellent, and the building quaint and excellent. Would have given a higher score if staff had been nicer and room had more to it. Not a luxury hotel experience.
10
Adam
15 okt. 2025
·
Stannade 2 nätter
Nice to be back again . Staff were awesome !
Nice to be back again . Staff were awesome !
10
Christopher
14 aug. 2024
·
Stannade 1 natt
Lovely hotel with a great team of staff. Nothing was too much and always on hand to check everything was okay
Lovely hotel with a great team of staff. Nothing was too much and always on hand to check everything was okay
8
nikki
28 juli 2025
·
Stannade 1 natt
Evening restaurant staff amazing. Good pub food . Breakfast staff miserable and unhelpful . Extremely poor service . Items run out , no greeting , no instructions. Frankly look like they hate their job . Real shame as nice pub and lovely location
Evening restaurant staff amazing. Good pub food . Breakfast staff miserable and unhelpful . Extremely poor service . Items run out , no greeting , no instructions. Frankly look like they hate their job . Real shame as nice pub and lovely location
6
Malcolm
19 mars 2025
·
Stannade 1 natt
Disappointing service, understaffed.
Disappointing service, understaffed.
10
anthony
15 dec. 2024
·
Stannade 3 nätter
We had 3 night stay at the black swan and was just as good as previous stays.we are looking forward to returning asap,we were so well looked after by all,really good breakfast and good poached eggs.many thanks.
We had 3 night stay at the black swan and was just as good as previous stays.we are looking forward to returning asap,we were so well looked after by all,really good breakfast and good poached eggs.many thanks.
10
Alan
14 sep. 2025
·
Stannade 2 nätter
We had a big room which fitted us nicely. Check in was efficient and easy. Food and drink both good ( we ate in one night) staff were all friendly and helpful, no complaints at all!
We had a big room which fitted us nicely. Check in was efficient and easy. Food and drink both good ( we ate in one night) staff were all friendly and helpful, no complaints at all!
10
Kay
24 juli 2025
·
Stannade 1 natt
We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you
We arrived tired after visiting elsewhere in the area. Check in quick and easy. Our room was well appointed and quiet and spotlessly clean. The beer garden was gorgeous, a great space for relaxing. The bed was so comfortable and we really appreciated the standing fan as the weather was very warm. The breakfast was great with quick service and friendly staff. Check out was quick and efficient. The whole place had a lovely atmosphere and we really enjoyed our stay with you, thank you
6
Dave
6 juli 2023
·
Stannade 7 nätter
Service level has dropped significantly, not because of the staff but because of a new rule that you now have to stand in a long line to order anything. Food quality has dropped and parking can be a real problem.
Service level has dropped significantly, not because of the staff but because of a new rule that you now have to stand in a long line to order anything. Food quality has dropped and parking can be a real problem.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Utmärkt, centralt läge på Helmsley’s marknadstorg med enkel tillgång till lokala promenader och North York Moors.
Relaterade gästrecensioner
8
Alan
3 okt. 2025
·
Stannade 2 nätter
An OK stay, common areas are a little tired, first morning we waited 20 mintes for someone to bring a menu and take our order, second morning was better. Great location with easy access to North York Moors.
An OK stay, common areas are a little tired, first morning we waited 20 mintes for someone to bring a menu and take our order, second morning was better. Great location with easy access to North York Moors.
8
Robyn
6 aug. 2025
·
Stannade 1 natt
Location is very central and located on the town square. Parking is as stated on the website, first in gets a spot otherwise it’s street or pay in the square. Very rambling old hotel with new extensions. Helpful staff and meals were enjoyable.
Location is very central and located on the town square. Parking is as stated on the website, first in gets a spot otherwise it’s street or pay in the square. Very rambling old hotel with new extensions. Helpful staff and meals were enjoyable.
10
Amelia
6 okt. 2023
·
Stannade 1 natt
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
10
Roxane
10 juli 2025
·
Stannade 1 natt
It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack!
It is in the heart of the little town which makes walking to everything easy. The staff were very nice and love the hotel as much as we did. No elevator for those that over pack!
8
Diane
6 dec. 2022
·
Stannade 19 331 nätter
I liked its position in the centre of Helmsley
I liked its position in the centre of Helmsley
8
Michael
26 okt. 2024
·
Stannade 1 natt
Good location on the market place in Helmsley. Good service, delicious food, comfortable room. Quaint building with lots of character. Thank you.
Good location on the market place in Helmsley. Good service, delicious food, comfortable room. Quaint building with lots of character. Thank you.
8
John
14 sep. 2023
·
Stannade 1 natt
Second time staying here. Nice option right on the Square. The pub, food, beer garden especially all nice. Rooms good, but vary a bit. No complaints.
Second time staying here. Nice option right on the Square. The pub, food, beer garden especially all nice. Rooms good, but vary a bit. No complaints.
8
Jason
3 nov. 2024
·
Stannade 3 nätter
Great location. Nice pub.
Great location. Nice pub.
10
Stephen
30 juni 2025
·
Stannade 1 natt
Very good no complaints. Nice ambiance and great location.
Very good no complaints. Nice ambiance and great location.
8
sharon
12 juni 2025
·
Stannade 1 natt
Stayed at The Black Swan for an overnight trip. Location excellent, lovely walks from the door. Took our dog, were provided with a room close to an outside door which was great. Room very clean and spacious. Bed was comfortable. Quiet room. Staff at the hotel were lovely and made us feel welcome. Lovely sunny beer garden which we sat in and enjoyed our evening meal with drinks. Parking was tight and limited but again we were lucky to have got a space when we arrived. We were shocked about the 3 star food hygiene rating and this put us off wanting to eat here. However we enjoyed our meals after deciding we should try. The kettle in the room was also full of limescale. These are the only two faults I could complain about. I’m hoping they are working towards improving there scores on the door and will change the kettle in the room (42) Thankyou for our stay.
Stayed at The Black Swan for an overnight trip. Location excellent, lovely walks from the door. Took our dog, were provided with a room close to an outside door which was great. Room very clean and spacious. Bed was comfortable. Quiet room. Staff at the hotel were lovely and made us feel welcome. Lovely sunny beer garden which we sat in and enjoyed our evening meal with drinks. Parking was tight and limited but again we were lucky to have got a space when we arrived. We were shocked about the 3 star food hygiene rating and this put us off wanting to eat here. However we enjoyed our meals after deciding we should try. The kettle in the room was also full of limescale. These are the only two faults I could complain about. I’m hoping they are working towards improving there scores on the door and will change the kettle in the room (42) Thankyou for our stay.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Många gäster njuter av pubmaten och den lagade frukosten, men återkopplingen är inkonsekvent, med hänvisningar till icke-varma rätter, brist på varor, kö för att beställa och begränsad tillgång till mat under sena kvällar.
Relaterade gästrecensioner
8
janet
13 juli 2025
·
Stannade 5 nätter
We had a lovely stay at The Black Swan. Our rooms were very comfortable and clean. Some areas of the hotel are a little tired, but generally it is a nice comfortable hotel. It has a lovely beer garden, which we used every evening for a pre dinner drink. We only ate in the restaurant one evening and the food was fine, nothing amazing, but it was all ok. The breakfast said served until 9.30, which is quite early anyway. We were down and ordering by 9.15, but a.lot of the things had run out eg fruit, little pasties. By 9.40 they had turned off the toaster and everything was cleared. We felt this should have been left until 10.00, or at least until the last people had finished. We definitely felt we were an inconvenience coming to breakfast at 9.15, having to ask for milk, tea, cutlery etc. We don"t think coming to breakfast at 9.15, when we're on holiday is a lot to ask. The actual cooked breakfast was generally good though. The staff were a mixture of friendly and abrupt, with some being quite curt with us. Others were friendly though. Generally we liked it there and had a good stay.
We had a lovely stay at The Black Swan. Our rooms were very comfortable and clean. Some areas of the hotel are a little tired, but generally it is a nice comfortable hotel. It has a lovely beer garden, which we used every evening for a pre dinner drink. We only ate in the restaurant one evening and the food was fine, nothing amazing, but it was all ok. The breakfast said served until 9.30, which is quite early anyway. We were down and ordering by 9.15, but a.lot of the things had run out eg fruit, little pasties. By 9.40 they had turned off the toaster and everything was cleared. We felt this should have been left until 10.00, or at least until the last people had finished. We definitely felt we were an inconvenience coming to breakfast at 9.15, having to ask for milk, tea, cutlery etc. We don"t think coming to breakfast at 9.15, when we're on holiday is a lot to ask. The actual cooked breakfast was generally good though. The staff were a mixture of friendly and abrupt, with some being quite curt with us. Others were friendly though. Generally we liked it there and had a good stay.
10
Carole
26 apr. 2023
·
Stannade 4 nätter
Stayed for 4 nights in deluxe double. Room and bathroom a good size. Comfy super king bed. Plenty of plug sockets and storage space. Tea making facilities and safe in room. Fantastic shower. Iron and ironing board in room. Lots of dining space in the hotel. Food was superb. Full English was excellent. Had evening meal a couple of nights and the food was very good. All the staff were exceptionally friendly, cheerful and helpful. Helmsley is a beautiful town too so great location. Hotel car park is small though but our stay was out of season so ok. Broadband was a bit hit and miss. If revisiting the area would certainly stay there. Had a lovely time. Big thank you to The Black Swan.
Stayed for 4 nights in deluxe double. Room and bathroom a good size. Comfy super king bed. Plenty of plug sockets and storage space. Tea making facilities and safe in room. Fantastic shower. Iron and ironing board in room. Lots of dining space in the hotel. Food was superb. Full English was excellent. Had evening meal a couple of nights and the food was very good. All the staff were exceptionally friendly, cheerful and helpful. Helmsley is a beautiful town too so great location. Hotel car park is small though but our stay was out of season so ok. Broadband was a bit hit and miss. If revisiting the area would certainly stay there. Had a lovely time. Big thank you to The Black Swan.
6
Lluis
18 feb. 2025
·
Stannade 1 natt
I have to admit that, in my case, I didn’t enjoy at all. Staff is so inflexible, I was in a business trip. Impossible to get a cold sandwich after 9pm (arrived at 9:07) no other options in town except an Indian. The hotel is pet friendly which I like but for the rest not an option for me. A pity because I was expecting something different. The rooms are fine but too many steps and a bit caotic
I have to admit that, in my case, I didn’t enjoy at all. Staff is so inflexible, I was in a business trip. Impossible to get a cold sandwich after 9pm (arrived at 9:07) no other options in town except an Indian. The hotel is pet friendly which I like but for the rest not an option for me. A pity because I was expecting something different. The rooms are fine but too many steps and a bit caotic
10
marilyn
14 aug. 2023
·
Stannade 2 nätter
Breakfast and evening meal on all occasions was not very hot.
Breakfast and evening meal on all occasions was not very hot.
8
nikki
28 juli 2025
·
Stannade 1 natt
Evening restaurant staff amazing. Good pub food . Breakfast staff miserable and unhelpful . Extremely poor service . Items run out , no greeting , no instructions. Frankly look like they hate their job . Real shame as nice pub and lovely location
Evening restaurant staff amazing. Good pub food . Breakfast staff miserable and unhelpful . Extremely poor service . Items run out , no greeting , no instructions. Frankly look like they hate their job . Real shame as nice pub and lovely location
4
Julie
17 okt. 2025
·
Stannade 1 natt
Poor quality, didn’t taste very good
Poor quality, didn’t taste very good
10
Alexander
18 nov. 2025
·
Stannade 1 natt
Berg good hotel, great service breakfast was excellent
Berg good hotel, great service breakfast was excellent
10
Lisa
20 feb. 2024
·
Stannade 1 natt
You get the sense this is the best place to stay in Helmsley which is delightful. The historic nature of the hotel lends a timeless quality to it. Fabulous room with a view that makes you feel as if you’ve travelled back in time. Delicious food and wine! Highly recommended.
You get the sense this is the best place to stay in Helmsley which is delightful. The historic nature of the hotel lends a timeless quality to it. Fabulous room with a view that makes you feel as if you’ve travelled back in time. Delicious food and wine! Highly recommended.
6
Simon
6 mars 2023
·
Stannade 2 nätter
1st breakfast rushed but not usual quality. Bacon was leathery and sausage cold. 2nd morning ok but evening meal for my wife was not great. Belly pork not well rendered down. Meal wasn’t charged for, without question. Staff very friendly.
1st breakfast rushed but not usual quality. Bacon was leathery and sausage cold. 2nd morning ok but evening meal for my wife was not great. Belly pork not well rendered down. Meal wasn’t charged for, without question. Staff very friendly.
6
Dave
6 juli 2023
·
Stannade 7 nätter
Service level has dropped significantly, not because of the staff but because of a new rule that you now have to stand in a long line to order anything. Food quality has dropped and parking can be a real problem.
Service level has dropped significantly, not because of the staff but because of a new rule that you now have to stand in a long line to order anything. Food quality has dropped and parking can be a real problem.
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8
Valerie
för 4 veckor sedan
·
Stannade 2 nätter
Just the most lovely and helpful staff! A great place to sample the independent shops, bars and eateries in Helmsley
Just the most lovely and helpful staff! A great place to sample the independent shops, bars and eateries in Helmsley
8
Richard
5 aug. 2026
·
Stannade 1 natt
Excellent stay, the only comment I would make is the lighting is poor if you have eye sight issues
Excellent stay, the only comment I would make is the lighting is poor if you have eye sight issues
10
James
1 aug. 2026
·
Stannade 1 natt
Had a quick overnight stay on a tour of Yorkshire with partner and four-year-old. The family room was very clean and comfortable with a solid bunk bed for the kid and huge comfy bed for us. It's right on the main square in the village so very nice for walking around. All the parking spots were taken when we were there (there was a local farm show on that day so not terribly surprising), but parking overnight in the square was just fine. Breakfast was really tasty; fresh ingredients beautifully cooked, and great service from the staff. Absolutely would visit again.
Had a quick overnight stay on a tour of Yorkshire with partner and four-year-old. The family room was very clean and comfortable with a solid bunk bed for the kid and huge comfy bed for us. It's right on the main square in the village so very nice for walking around. All the parking spots were taken when we were there (there was a local farm show on that day so not terribly surprising), but parking overnight in the square was just fine. Breakfast was really tasty; fresh ingredients beautifully cooked, and great service from the staff. Absolutely would visit again.
6
Pam
25 juli 2026
·
Stannade 1 natt
Centrally located, lots of character Breakfast very good, as were breakfast staff. Room was comfortable Staff in reception and in bar attached to reception not friendly or welcoming in the slightest. Really quite abrupt One of the coffee cups in our room contained some disgusting scummy liquid with mould on it
Centrally located, lots of character Breakfast very good, as were breakfast staff. Room was comfortable Staff in reception and in bar attached to reception not friendly or welcoming in the slightest. Really quite abrupt One of the coffee cups in our room contained some disgusting scummy liquid with mould on it
6
Kirsty
24 juli 2026
·
Stannade 2 nätter
I was disappointed in this hotel. The decor was quite tired and worn bearing in mind it was pretty expensive, I expected more. The staff weren’t particularly helpful. We tried to get food in the bar well before the stated end of food service and were told the kitchen was too busy to take our order (menus still in the tables) which I think was bad as we were staying there! The staff were disorganised and didn’t know where things were or what they were doing, and the place seemed understaffed. Literally ignored at the bar - no ‘I’ll be with you in a minute acknowledgment! Breakfast was poor with cooked items being charged extra. No milk available and then the two tables next to us after about 30 minutes were given milk that was off. We didn’t bother with breakfast on the second day. Parking was woefully inadequate for the number of rooms. All in all poor value and I wouldn’t stay there again despite the great location.
I was disappointed in this hotel. The decor was quite tired and worn bearing in mind it was pretty expensive, I expected more. The staff weren’t particularly helpful. We tried to get food in the bar well before the stated end of food service and were told the kitchen was too busy to take our order (menus still in the tables) which I think was bad as we were staying there! The staff were disorganised and didn’t know where things were or what they were doing, and the place seemed understaffed. Literally ignored at the bar - no ‘I’ll be with you in a minute acknowledgment! Breakfast was poor with cooked items being charged extra. No milk available and then the two tables next to us after about 30 minutes were given milk that was off. We didn’t bother with breakfast on the second day. Parking was woefully inadequate for the number of rooms. All in all poor value and I wouldn’t stay there again despite the great location.
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Priser för kommande datum
september 2026
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oktober 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-04: 412.0632526550293USD
- 2026-09-05: 331.0039265930176USD
- 2026-09-06: 195.51311985473632USD
- 2026-09-07: 209.1426280456543USD
- 2026-09-08: 254.84028715209962USD
- 2026-09-09: 254.99935585327148USD
- 2026-09-10: 249.61443019104004USD
- 2026-09-11: 200.90912149047853USD
- 2026-09-12: 303.9075232238769USD
- 2026-09-13: 181.97193590698242USD
- 2026-09-14: 241.76868903808594USD
- 2026-09-15: 236.3714114501953USD
- 2026-09-16: 282.36833450012205USD
- 2026-09-17: 241.8386537475586USD
- 2026-09-18: 263.44782490234377USD
- 2026-09-19: 295.88155382995603USD
- 2026-09-20: 182.38848111877442USD
- 2026-09-21: 187.74579659423827USD
- 2026-09-22: 201.32898063354492USD
- 2026-09-23: 214.81221508789062USD
- 2026-09-24: 209.35496774902344USD
- 2026-09-25: 236.3714114501953USD
- 2026-09-26: 241.76868903808594USD
- 2026-09-27: 182.33850632629395USD
- 2026-09-28: 182.38848111877442USD
- 2026-09-29: 174.28255205688475USD
- 2026-09-30: 268.8550974487305USD
- 2026-10-01: 182.38848111877442USD
- 2026-10-02: 249.8746358215332USD
- 2026-10-03: 263.3778601928711USD
- 2026-10-04: 174.28255205688475USD
- 2026-10-05: 133.75288902587891USD
- 2026-10-06: 120.20968482055665USD
- 2026-10-07: 120.23966969604493USD
- 2026-10-08: 120.23966969604493USD
- 2026-10-09: 155.37203741760254USD
- 2026-10-10: 255.3418781188965USD
- 2026-10-11: 120.27025710449219USD
- 2026-10-12: 141.86882190704347USD
- 2026-10-13: 133.71290919189454USD
- 2026-10-14: 128.3156227432251USD
- 2026-10-15: 120.20968482055665USD
- 2026-10-16: 147.2661083557129USD
- 2026-10-17: 201.30899071655273USD
- 2026-10-18: 120.20968482055665USD
- 2026-10-19: 120.23966969604493USD
- 2026-10-20: 128.3156227432251USD
- 2026-10-21: 155.37203741760254USD
- 2026-10-22: 133.75288902587891USD
- 2026-10-23: 214.81221508789062USD
- 2026-10-24: 263.44782490234377USD
- 2026-10-25: 187.79577138671874USD
- 2026-10-26: 160.76933272705077USD
- 2026-10-27: 160.76933272705077USD
- 2026-10-28: 168.87526178894043USD
- 2026-10-29: 155.37203741760254USD
- 2026-10-30: 214.75224533691406USD
- 2026-10-31: 228.3254344177246USD
- 2026-11-01: 120.20968482055665USD
- 2026-11-02: 120.23966969604493USD
- 2026-11-03: 155.37203741760254USD
- 2026-11-04: 160.76933272705077USD
Receptionen är öppen varje dag från 07.30 till 23.00. Det går inte att checka in efter att receptionen har stängt. Receptionen är bemannad under begränsade tider. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort och kontanter.
- Kontantfria transaktioner erbjuds
- På detta boende finns bland annat följande säkerhetsdetalj: brandsläckare.
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- Husdjur tillåts endast i vissa rum (avgifter tillkommer, information om detta under Avgifter). Gäster kan få ett av dessa rum genom att kontakta receptionen direkt med hjälp av informationen i bokningsbekräftelsen.
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Kontaktfri utcheckning är tillgänglig.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för husdjur: GBP 15 per husdjur per dag
- Inga avgifter tas ut för assistanshundar
- Avgift för tidig incheckning: GBP 25 (endast i mån av tillgång)
- Avgift för sen utcheckning: GBP 25 (endast i mån av tillgång)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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