Hotel Costa Australis
128 $US
/nuit
Moyenne pour septembre
Prix pour Hotel Costa Australis
Sélectionnez les dates pour voir les prix et les disponibilités
128 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Hotel Costa Australis, les prix par nuit s'élèvent en moyenne à 122 $US pendant le mois le moins cher (mai) et à 221 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 208 $US |
| février | 221 $US |
| mars | 220 $US |
| avril | 177 $US |
| mai | 122 $US |
| juin | 126 $US |
| juillet | 128 $US |
| août | 124 $US |
| septembre | 128 $US |
| octobre | 177 $US |
| novembre | 216 $US |
| décembre | 219 $US |
J
F
M
A
M
J
J
A
sept. · 128 $US
S
O
N
D
Le plus cher : février (env. 221 $US)
Le moins cher : mai (env. 122 $US)
À propos de cet établissement
Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de séjour commune.
Équipements
Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de séjour commune.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service d'arrivée express et un service de départ express. Une navette vers et depuis l'aéroport est disponible en échange d'un supplément.
Repas
Vous pourrez reprendre des forces à restaurant ou dans un des un café de cet hôtel. Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 11 h 00.
Chambres
Choisissez une des 110 chambres de l'hébergement et profitez des nombreux services et équipements à votre disposition, notamment un chauffage par le sol et une télévision LED. Votre lit est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et des rideaux occultants. Le service d'entretien est assuré tous les jours.
Emplacement
Hotel Costaustralis est la solution idéale pour profiter d'un séjour de charme à Natales, en plein centre-ville, et découvrir plusieurs sites prisés de la ville, comme Fjord Última Esperanza et Parc Costanera qui se trouvent à deux pas. Cet hôtel se trouve à 0,6 km de Centre Culturel Natalis et à 0,7 km de Musée d'Histoire.
À proximité
Fjord Última Esperanza(0.1 miles)
Parc Costanera(0.1 miles)
Musée d'Histoire(0.3 miles)
Casino de Puerto Natales(0.3 miles)
Centre Culturel Natalis(0.4 miles)
Place d'armes(0.4 miles)
Grotte du Milodon(0.6 miles)
Mirador Cerro Dorotea(0.9 miles)
Point de vue et montagne Cerro Dorotea(14.5 miles)
Monument naturel Cueva del Milodón(15.9 miles)
Aéroport de Puerto Natales Teniente J. Gallardo (PNT)(5.6 miles)
Aéroport international Carlos Ibanez del Campo (PUQ)(142.2 miles)
Navette aéroport
Restaurant
Chambres non-fumeurs
Centre d'affaires
Ménage
Salle de banquet
Emplacement
Pedro Montt 262, Natales, Chili
Fjord Última Esperanza (0.1 miles)
Parc Costanera (0.1 miles)
Musée d'Histoire (0.3 miles)
Casino de Puerto Natales (0.3 miles)
Centre Culturel Natalis (0.4 miles)
Place d'armes (0.4 miles)
Options de chambre
2
Chambre Quadruple
Détails de la chambre
2 Grands Lits Doubles
et 2 Lits Simples
Couchages 4
Plancher chauffantChauffageWi-Fi (gratuit)
4
Chambre Triple Supérieure, vue mer
Détails de la chambre
3× Lits Simples
Couchages 3
366 ft²
Plancher chauffantChauffageWi-Fi (gratuit)
5
Chambre Standard avec lits jumeaux
Détails de la chambre
2 Lits Simples
Couchages 2
248 ft²
Plancher chauffantChauffageWi-Fi (gratuit)
8
1 Très Grand Lit Double
Couchages 2
Plancher chauffantChauffageWi-Fi (gratuit)
14
Chambre Double Supérieure, vue mer
Détails de la chambre
1 Grand Lit Double
Couchages 2
269 ft²
Plancher chauffantChauffageWi-Fi (gratuit)
3
Chambre Double Standard
Détails de la chambre
1 Grand Lit Double
Couchages 2
Plancher chauffantChauffageWi-Fi (gratuit)
2
Chambre Simple Standard
Détails de la chambre
1 Lit Simple
Plancher chauffantChauffageWi-Fi (gratuit)
4
Chambre Supérieure avec lits jumeaux, vue mer
Détails de la chambre
2 Lits Simples
Couchages 2
269 ft²
Plancher chauffantChauffageWi-Fi (gratuit)
Avis des voyageurs sur Hotel Costa Australis
8.5
Très bien
Basé sur 613 avis vérifiés
Qui séjourne ici ?
Affaires
3%
Couples
49%
Familles
23%
Groupes
18%
Solo
4%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'hôtel Costa Australis, les voyageurs apprécient son emplacement en bord de mer et les vues imprenables sur les fjords et les montagnes, son personnel constamment aimable et ses petits-déjeuners généralement satisfaisants. Toutefois, on relève régulièrement certains inconvénients, notamment des chambres chaudes sans climatisation, du bruit provenant de la rue et des couloirs, ainsi que certaines zones désuètes.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'hôtel Costa Australis, les voyageurs apprécient son emplacement en bord de mer et les vues imprenables sur les fjords et les montagnes, son personnel constamment aimable et ses petits-déjeuners généralement satisfaisants. Toutefois, on relève régulièrement certains inconvénients, notamment des chambres chaudes sans climatisation, du bruit provenant de la rue et des couloirs, ainsi que certaines zones désuètes.
De nombreuses chambres sont confortables et offrent des vues remarquables sur la mer ou les montagnes, mais les chambres donnant sur la mer peuvent être bruyantes, et certaines sont petites ou datées, sans réfrigérateur ni cafetière. Le hall, le bar et le restaurant offrent des espaces panoramiques pour se détendre, bien que le service au bar puisse être lent et la fiabilité du Wi-Fi variable. Quelques clients ont également signalé des changements d'hôtel inattendus et des litiges concernant les remboursements. Idéal pour les voyageurs qui privilégient le paysage et la facilité d'accès aux commodités plutôt qu'un calme absolu ou des équipements complets en chambre.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Hall d'entrée, bar et restaurant accueillants avec une vue panoramique sur le front de mer ; les distributeurs d'eau filtrée à chaque étage sont appréciés. Les autres installations sont simples et il n'y a pas de piscine.
Avis de voyageur à ce sujet
10
Srinivasa
26 oct. 2023
·
A séjourné 3 nuits
Great property with a beautiful view of the mountains and has great waterfront. Very serene and has areas for taking walks or jog. Restaurant inside the Hotel is excellent with great breakfast place.
Great property with a beautiful view of the mountains and has great waterfront. Very serene and has areas for taking walks or jog. Restaurant inside the Hotel is excellent with great breakfast place.
10
Kevin
9 déc. 2024
·
A séjourné 1 nuit
This is a beautiful hotel located along the waterfront. The lobby bar and restaurant are very nice and make for a great place to unwind after the day. The breakfast was top notch. Our room was spacious with beautiful views. The staff were very friendly and helpful.
This is a beautiful hotel located along the waterfront. The lobby bar and restaurant are very nice and make for a great place to unwind after the day. The breakfast was top notch. Our room was spacious with beautiful views. The staff were very friendly and helpful.
10
Mrudula
2 févr. 2024
·
A séjourné 1 nuit
Beautiful view and the location, our stay was short bur memorable! Good spread of breakfast Courteous staff!
Beautiful view and the location, our stay was short bur memorable! Good spread of breakfast Courteous staff!
8
Lynda
15 oct. 2024
·
A séjourné 2 nuits
Convenient location within easy walking distance to restaurants, tour operators and shopping. Hotel interior nicely updated, staff informative and helpful. Guest voices and suitcase wheeling echo through the floor hallways due to hard floor surfaces and nothing to dampen the noise. Dining room chairs need replacing or repair to prevent wobbling like a rocking chair when sat upon. In the lounge use the couches, small chairs are uncomfortable. Bar service in lounge will only serve what is on the limited bar menu, declining requests to make a basic highball.
Convenient location within easy walking distance to restaurants, tour operators and shopping. Hotel interior nicely updated, staff informative and helpful. Guest voices and suitcase wheeling echo through the floor hallways due to hard floor surfaces and nothing to dampen the noise. Dining room chairs need replacing or repair to prevent wobbling like a rocking chair when sat upon. In the lounge use the couches, small chairs are uncomfortable. Bar service in lounge will only serve what is on the limited bar menu, declining requests to make a basic highball.
10
nancy
13 déc. 2023
·
A séjourné 1 nuit
This is a beautiful property with lovely art hanging on the walls and standing on pedestals… Great staff at the desk, and the food was quite good in the bar! The room is clean and simple and elegant
This is a beautiful property with lovely art hanging on the walls and standing on pedestals… Great staff at the desk, and the food was quite good in the bar! The room is clean and simple and elegant
8
MARIA
3 nov. 2023
·
A séjourné 3 nuits
Promo meeting. We wanted a pool. The hotel has no pool
Promo meeting. We wanted a pool. The hotel has no pool
10
vagner
30 sept. 2023
·
A séjourné 3 nuits
O hotel é super confortável, bem decorado, daqueles lugares que você reserva um tempo pra aproveitar as instalações. A sala de estar tem uma vista maravilhosa de frente para o mar. Nem dá vontade de sair. O serviço é realmente especial. Atendentes e garçonetes atenciosas e prestativas. Café da manhã bem servido com tudo gostoso.
O hotel é super confortável, bem decorado, daqueles lugares que você reserva um tempo pra aproveitar as instalações. A sala de estar tem uma vista maravilhosa de frente para o mar. Nem dá vontade de sair. O serviço é realmente especial. Atendentes e garçonetes atenciosas e prestativas. Café da manhã bem servido com tudo gostoso.
10
Tu Tran
3 avr. 2023
·
A séjourné 3 nuits
Hotel Costaustralis is a beautiful hotel on the waterfront. It was easy to walk into town and explore. The room was clean and spacious and we loved the eco-friendly availability of filtered water on every level instead of disposable water bottles. The breakfast options were vast and tasty. Would definitely love to stay here again!
Hotel Costaustralis is a beautiful hotel on the waterfront. It was easy to walk into town and explore. The room was clean and spacious and we loved the eco-friendly availability of filtered water on every level instead of disposable water bottles. The breakfast options were vast and tasty. Would definitely love to stay here again!
8
Rebeca Elizabeth
27 août 2024
·
A séjourné 4 nuits
El Hotel es bello, le falta algo de pintura por afuera pero justo está en mantenimiento y eso sería lo único malo, que un día si quisimos dormir de más y como están remodelando hay mucho ruido y las camaristas también platican bastante y se escuchaba en la habitación. Sin embargo eso logra pasar de lado por qué las vistas desde el hotel son bellísimas hacia el mar a la hora del desayuno, puedes caminar desde ahí todo el muelle y al centro, la ubicación es ideal. El desayuno no tan variado, pero creo q es suficiente. El personal muy amable y pendiente de todo, el resto de instalaciónes y salones son preciosos, te mantienen en un ambiente mágico y tranquilo, lo recomiendo bastante.
El Hotel es bello, le falta algo de pintura por afuera pero justo está en mantenimiento y eso sería lo único malo, que un día si quisimos dormir de más y como están remodelando hay mucho ruido y las camaristas también platican bastante y se escuchaba en la habitación. Sin embargo eso logra pasar de lado por qué las vistas desde el hotel son bellísimas hacia el mar a la hora del desayuno, puedes caminar desde ahí todo el muelle y al centro, la ubicación es ideal. El desayuno no tan variado, pero creo q es suficiente. El personal muy amable y pendiente de todo, el resto de instalaciónes y salones son preciosos, te mantienen en un ambiente mágico y tranquilo, lo recomiendo bastante.
8
Joseph
24 déc. 2024
·
A séjourné 2 nuits
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les espaces communs sont généralement propres et bien entretenus. Certains clients ont noté des odeurs de moisi ou d'égout et quelques problèmes d'entretien mineurs dans certaines chambres.
Avis de voyageur à ce sujet
10
Daniel
5 févr. 2023
·
A séjourné 1 nuit
Staff was excellent. The room was very clean and cozy. The breakfast in the morning was also great.
Staff was excellent. The room was very clean and cozy. The breakfast in the morning was also great.
6
Jill
9 avr. 2025
·
A séjourné 2 nuits
Small Room had two twin rollaway beds. One was unstable when I sat on it. The towel rack fell off the sink day one. No way to adjust room temp. Room smelled musty. Large price for overvalued room. Yes, a nice view from the lobby and good location. But my room view was a frosted window, the bottom of which opened onto the roof.
Small Room had two twin rollaway beds. One was unstable when I sat on it. The towel rack fell off the sink day one. No way to adjust room temp. Room smelled musty. Large price for overvalued room. Yes, a nice view from the lobby and good location. But my room view was a frosted window, the bottom of which opened onto the roof.
2
Rayomand
22 déc. 2022
·
A séjourné 1 nuit
The room has a sewer smell and the management has been quite uncooperative about fixing it.
The room has a sewer smell and the management has been quite uncooperative about fixing it.
10
Michael
27 févr. 2026
·
A séjourné 2 nuits
We had a wonderful view of the fjord and the mountains. The staff were great. Rooms were clean. Beds were comfortable.
We had a wonderful view of the fjord and the mountains. The staff were great. Rooms were clean. Beds were comfortable.
8
marcela
30 sept. 2022
·
A séjourné 6 nuits
lo unico malo eran los portazos, las puertas tenia una chapa que era imposible cerrar suave, y algunos dias en la tarde mi habitación tenia olor a alcantarilla
lo unico malo eran los portazos, las puertas tenia una chapa que era imposible cerrar suave, y algunos dias en la tarde mi habitación tenia olor a alcantarilla
10
Ernesto
6 août 2024
·
A séjourné 2 nuits
Bonito hotel y muy limpio. Muy bie
Bonito hotel y muy limpio. Muy bie
10
Jeanne
24 janv. 2026
·
A séjourné 1 nuit
The room was very clean. Had everything we needed. Great shower. The people that work there are amazing. There was always someone who spoke English. They were willing to help. From putting new battery in my luggage scale. To giving directions to ATMS and the main square. Also directions to the best coffee shops in town. The breakfast was better than average. Let use have a late check out without charge. It was a little warm and there was no AC but the window did open and make it tolerable.
The room was very clean. Had everything we needed. Great shower. The people that work there are amazing. There was always someone who spoke English. They were willing to help. From putting new battery in my luggage scale. To giving directions to ATMS and the main square. Also directions to the best coffee shops in town. The breakfast was better than average. Let use have a late check out without charge. It was a little warm and there was no AC but the window did open and make it tolerable.
10
Ernesto
5 août 2024
·
A séjourné 2 nuits
Bonito hotel y muy limpio
Bonito hotel y muy limpio
2
Jackson
29 déc. 2022
·
A séjourné 2 nuits
Banheiro com cheiro de ralo e funcionários com dificuldade no atendimento em alta temporada.
Banheiro com cheiro de ralo e funcionários com dificuldade no atendimento em alta temporada.
8
Karen
26 mars 2024
·
A séjourné 3 nuits
Nice clean, cosy and comfortable hotel. The room we had was a bit small. The standard rooms have parking lot views. However, the Mountain View rooms have stunning snow capped Andes views. The hotel is overlooking the lake and Andes mountains. Location is very close to the central Plaza the Armas, restaurants and super makets. Breakfast is mainly cold, with cold cuts, cheese, bread, cookies, cornflakes etc. The hot breakfast option is to get an omelette freshly made. Staff and friendly and courteous. The hotel is very beautiful and clean.
Nice clean, cosy and comfortable hotel. The room we had was a bit small. The standard rooms have parking lot views. However, the Mountain View rooms have stunning snow capped Andes views. The hotel is overlooking the lake and Andes mountains. Location is very close to the central Plaza the Armas, restaurants and super makets. Breakfast is mainly cold, with cold cuts, cheese, bread, cookies, cornflakes etc. The hot breakfast option is to get an omelette freshly made. Staff and friendly and courteous. The hotel is very beautiful and clean.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Chambres confortables avec des vues imprenables sur le fjord et les montagnes, mais les chambres donnant sur la mer peuvent être bruyantes ; certaines sont petites ou datées. Beaucoup n'ont pas de climatisation, de réfrigérateur ou de cafetière dans la chambre, et le Wi-Fi peut être instable.
Avis de voyageur à ce sujet
6
Jill
9 avr. 2025
·
A séjourné 2 nuits
Small Room had two twin rollaway beds. One was unstable when I sat on it. The towel rack fell off the sink day one. No way to adjust room temp. Room smelled musty. Large price for overvalued room. Yes, a nice view from the lobby and good location. But my room view was a frosted window, the bottom of which opened onto the roof.
Small Room had two twin rollaway beds. One was unstable when I sat on it. The towel rack fell off the sink day one. No way to adjust room temp. Room smelled musty. Large price for overvalued room. Yes, a nice view from the lobby and good location. But my room view was a frosted window, the bottom of which opened onto the roof.
8
Andrew
24 févr. 2023
·
A séjourné 4 nuits
We would have loved to award 5 stars for this hotel as almost everything, rooms, location, staff, food was great apart from the door slamming. Not all the hotels responsibility but they need to add soft close mechanisms to prevent this as the slamming starts at 6 am through to 2 am at this very busy hotel … even ear plugs don’t help I’m afraid,
We would have loved to award 5 stars for this hotel as almost everything, rooms, location, staff, food was great apart from the door slamming. Not all the hotels responsibility but they need to add soft close mechanisms to prevent this as the slamming starts at 6 am through to 2 am at this very busy hotel … even ear plugs don’t help I’m afraid,
6
Shravan
25 déc. 2024
·
A séjourné 4 nuits
Location wise it is pretty good. The lobby is nice. Breakfast is the same everyday, no variety. Front desk staff do not go even slightly out of the way to help. They say follow the times per the T. A few minutes late and they denied box lunch for me. I had to scramble outside at 10pm to go and find food for next day. Staff didn’t even make an attempt to help. Secondly, the corridors were loud at night, you hear everything clearly into the room. There is no AC only a heater in the room. There are other things that are good though. Overall I would rate average.
Location wise it is pretty good. The lobby is nice. Breakfast is the same everyday, no variety. Front desk staff do not go even slightly out of the way to help. They say follow the times per the T. A few minutes late and they denied box lunch for me. I had to scramble outside at 10pm to go and find food for next day. Staff didn’t even make an attempt to help. Secondly, the corridors were loud at night, you hear everything clearly into the room. There is no AC only a heater in the room. There are other things that are good though. Overall I would rate average.
10
Mariola
15 nov. 2025
·
A séjourné 1 nuit
I had a very good stay - the hotel is centrally located and you can walk to various restaurants. I stayed in two rooms - one faced the parking lot: the view was not too nice but it was quiet. The furniture in this room looked a bit dated. On a different day I had a room facing the sea. The view was great but this room also faced the busy street which was a bit loud. The furniture in this room was good. The breakfast was the best one I had on my Chile trip. Although it’s a big hotel where travel group stays it would be my first choice when I come back to Puerto Natales.
I had a very good stay - the hotel is centrally located and you can walk to various restaurants. I stayed in two rooms - one faced the parking lot: the view was not too nice but it was quiet. The furniture in this room looked a bit dated. On a different day I had a room facing the sea. The view was great but this room also faced the busy street which was a bit loud. The furniture in this room was good. The breakfast was the best one I had on my Chile trip. Although it’s a big hotel where travel group stays it would be my first choice when I come back to Puerto Natales.
8
Gerd
29 févr. 2024
·
A séjourné 4 nuits
The room was rather spartan: No bottled water, only filtered in the hallway No tissue paper No coffe maker in the. Room No ice machine on the floor had to get ice from the bar on first floor No mini fridge in the room. Safety box instruction were incirrect causing the box to close with unknown code.
The room was rather spartan: No bottled water, only filtered in the hallway No tissue paper No coffe maker in the. Room No ice machine on the floor had to get ice from the bar on first floor No mini fridge in the room. Safety box instruction were incirrect causing the box to close with unknown code.
8
Lori
8 mars 2025
·
A séjourné 2 nuits
The hotel was in a perfect location. Beautiful views of the lake and mountains from our room, the lobby, the bar & restaurant. Staff was great. We enjoyed the food and drinks. Perfect for our trip to Torres del Paine. The only disappointing thing was the inability to have a good nights sleep. The room was rather hot, which couldn’t be regulated. If you opened the window, the street noise was loud.
The hotel was in a perfect location. Beautiful views of the lake and mountains from our room, the lobby, the bar & restaurant. Staff was great. We enjoyed the food and drinks. Perfect for our trip to Torres del Paine. The only disappointing thing was the inability to have a good nights sleep. The room was rather hot, which couldn’t be regulated. If you opened the window, the street noise was loud.
8
John
27 oct. 2025
·
A séjourné 3 nuits
Property aging a bit and view from room was a rear car park. By contrast the view from breakfast area was great. No fridge or coffee making facility in the room.
Property aging a bit and view from room was a rear car park. By contrast the view from breakfast area was great. No fridge or coffee making facility in the room.
4
Kathy
27 avr. 2025
·
A séjourné 1 nuit
Noisy uncomfortable small room, poor furniture. We paid for superior double room with sea view.
Noisy uncomfortable small room, poor furniture. We paid for superior double room with sea view.
2
Arya
22 janv. 2025
·
A séjourné 1 nuit
Even the other things not bad but the wifi is very bad. We cant do any our jobs work meeting or other works. It is sad. We try to tell receptionist but they answer it is problem with your phone. And thats it.
Even the other things not bad but the wifi is very bad. We cant do any our jobs work meeting or other works. It is sad. We try to tell receptionist but they answer it is problem with your phone. And thats it.
8
Joseph
24 déc. 2024
·
A séjourné 2 nuits
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour sa gentillesse, sa maîtrise de l'anglais et son aide pour les visites et les demandes. Cependant, des signalements font état d'un service lent au bar et de quelques problèmes graves tels que des changements d'hôtel et des problèmes de remboursement ou de réservation.
Avis de voyageur à ce sujet
10
Kevin
9 déc. 2024
·
A séjourné 1 nuit
This is a beautiful hotel located along the waterfront. The lobby bar and restaurant are very nice and make for a great place to unwind after the day. The breakfast was top notch. Our room was spacious with beautiful views. The staff were very friendly and helpful.
This is a beautiful hotel located along the waterfront. The lobby bar and restaurant are very nice and make for a great place to unwind after the day. The breakfast was top notch. Our room was spacious with beautiful views. The staff were very friendly and helpful.
2
Xingqian
21 févr. 2025
·
A séjourné 1 nuit
the hotel move us to a different hotel with construction going on, painting smell and no parking space
the hotel move us to a different hotel with construction going on, painting smell and no parking space
8
Ludovit
13 févr. 2025
·
A séjourné 3 nuits
One of the best locations in the city. Definitely worth paying for a room with a sea view. Reception, lobby facilities of the hotel is nice and friendly. It's annoying that the kitchen can't prepare a breakfast package in case of early departure for a trip. The staff at the bar is professional but considerably slow, approach confusing. If we didn't order immediately after taking a seat, we were ignored. After 15 minutes I had to order a drink at the front counter.
One of the best locations in the city. Definitely worth paying for a room with a sea view. Reception, lobby facilities of the hotel is nice and friendly. It's annoying that the kitchen can't prepare a breakfast package in case of early departure for a trip. The staff at the bar is professional but considerably slow, approach confusing. If we didn't order immediately after taking a seat, we were ignored. After 15 minutes I had to order a drink at the front counter.
2
Matthew
17 avr. 2024
·
A séjourné 1 nuit
Very poor customer service. Latam cancelled our flight and the hotel refused to do a refund. They have ignored contact through expedia for two weeks and finally said no refund. I wouldn't recommend booking here. Property manager avoided contact with exedia. The latam flight cancellation was beyond my control and I was not able to make my reservation. I did contact the hotel as soon as I knew of the flight cancellation. I went to the hotel in person to also explain and they give you the run around about how expedia must do the cancellation but in fact they are responsible and just ignor expedias attempts of contact. I was told in writing a cancellation refund would be processed. I guess since people live so far away, they can just treat people like this.
Very poor customer service. Latam cancelled our flight and the hotel refused to do a refund. They have ignored contact through expedia for two weeks and finally said no refund. I wouldn't recommend booking here. Property manager avoided contact with exedia. The latam flight cancellation was beyond my control and I was not able to make my reservation. I did contact the hotel as soon as I knew of the flight cancellation. I went to the hotel in person to also explain and they give you the run around about how expedia must do the cancellation but in fact they are responsible and just ignor expedias attempts of contact. I was told in writing a cancellation refund would be processed. I guess since people live so far away, they can just treat people like this.
10
Peter
14 févr. 2025
·
A séjourné 2 nuits
Das Hotel ist modern ausgestattet mit großzügigen Zimmern. Das Personal ist freundlich, englischsprachig und effizient. Das Frühstück ist reichhaltig und steht schon früh zur Verfügung. Alles in allem eine gute Leistung bei noch angemessenem Preis.
Das Hotel ist modern ausgestattet mit großzügigen Zimmern. Das Personal ist freundlich, englischsprachig und effizient. Das Frühstück ist reichhaltig und steht schon früh zur Verfügung. Alles in allem eine gute Leistung bei noch angemessenem Preis.
2
Yali
21 févr. 2025
·
I booked and paid for the hotel half year ago, but ridiculously I was refused to be checked in and instead I was redirected to another hotel which I didn't authorize for booking, know nothing about and was still under construction. I am requesting refund for the booking, but have not heard anything back from the hotel and Expedia as of the writing.
I booked and paid for the hotel half year ago, but ridiculously I was refused to be checked in and instead I was redirected to another hotel which I didn't authorize for booking, know nothing about and was still under construction. I am requesting refund for the booking, but have not heard anything back from the hotel and Expedia as of the writing.
10
Jeanne
24 janv. 2026
·
A séjourné 1 nuit
The room was very clean. Had everything we needed. Great shower. The people that work there are amazing. There was always someone who spoke English. They were willing to help. From putting new battery in my luggage scale. To giving directions to ATMS and the main square. Also directions to the best coffee shops in town. The breakfast was better than average. Let use have a late check out without charge. It was a little warm and there was no AC but the window did open and make it tolerable.
The room was very clean. Had everything we needed. Great shower. The people that work there are amazing. There was always someone who spoke English. They were willing to help. From putting new battery in my luggage scale. To giving directions to ATMS and the main square. Also directions to the best coffee shops in town. The breakfast was better than average. Let use have a late check out without charge. It was a little warm and there was no AC but the window did open and make it tolerable.
10
Kayla
10 sept. 2024
·
A séjourné 1 nuit
We had an excellent stay in the cabanas. It was nice to feel tucked away from everything while still being walking distance to the main hotel and amenities. The people working at the hotel were super kind and helpful in planning excursions, especially Juan Carlos who helped us plan a fun few days in the area. He had great insight and recommendations and we appreciated all of his help!
We had an excellent stay in the cabanas. It was nice to feel tucked away from everything while still being walking distance to the main hotel and amenities. The people working at the hotel were super kind and helpful in planning excursions, especially Juan Carlos who helped us plan a fun few days in the area. He had great insight and recommendations and we appreciated all of his help!
2
Kaizan
21 févr. 2025
·
We were relocated to another hotel without any notification or authorization. The excuse given was heating prob in the room. it was actually an over-sell after communicating with the manager next morning.
We were relocated to another hotel without any notification or authorization. The excuse given was heating prob in the room. it was actually an over-sell after communicating with the manager next morning.
8
Joseph
24 déc. 2024
·
A séjourné 2 nuits
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement en bord de mer, à quelques pas des restaurants, des boutiques et des agences de voyages, avec une vue superbe sur le fjord et les montagnes. Les chambres donnant sur la route principale peuvent être soumises au bruit de la circulation.
Avis de voyageur à ce sujet
8
Margareth
30 juil. 2024
·
A séjourné 3 nuits
Fiquei hospedada no Hotel Costaustralis de Puerto Natales no inverno 2024, num quarto localizado em frente ao Fiorde Última Esperança (Oceano Pacífico), e cerca de 5 quarteirões acima chegamos na Praça de Armas (a praça principal da cidade) - região onde estão localizados vários restaurante, lojas e agências turísticas. O quarto estava localizado para o mar de onde fotografei excelentes vistas do fiorde e flamingos que costumam frequentar o local no inverno. O quarto é amplo e confortável, com janela panorâmica e aquecimento e chuveiro funcionando muito bem. As áreas sociais consistem de vários ambientes com sofás e janelas também panorâmicas para o fiorde e o pequeno porto da marinha ao seu lado esquerdo. Os funcionários da recepção são bem gentis e muito prestativos. O café da manhã funciona como um continental, sem grande variedade, e acho que poderiam melhorar oferecendo um café expresso ou latte de melhor qualidade. No mais é um local muito bem localizado, com uma vista maravilhosa, num local que pela sua localização venta muito (menos no inverno). Excelente para uma estadia de base para viajantes planejando visitar lugares de interesse turístico na região. Voltaria com certeza.
Fiquei hospedada no Hotel Costaustralis de Puerto Natales no inverno 2024, num quarto localizado em frente ao Fiorde Última Esperança (Oceano Pacífico), e cerca de 5 quarteirões acima chegamos na Praça de Armas (a praça principal da cidade) - região onde estão localizados vários restaurante, lojas e agências turísticas. O quarto estava localizado para o mar de onde fotografei excelentes vistas do fiorde e flamingos que costumam frequentar o local no inverno. O quarto é amplo e confortável, com janela panorâmica e aquecimento e chuveiro funcionando muito bem. As áreas sociais consistem de vários ambientes com sofás e janelas também panorâmicas para o fiorde e o pequeno porto da marinha ao seu lado esquerdo. Os funcionários da recepção são bem gentis e muito prestativos. O café da manhã funciona como um continental, sem grande variedade, e acho que poderiam melhorar oferecendo um café expresso ou latte de melhor qualidade. No mais é um local muito bem localizado, com uma vista maravilhosa, num local que pela sua localização venta muito (menos no inverno). Excelente para uma estadia de base para viajantes planejando visitar lugares de interesse turístico na região. Voltaria com certeza.
10
Mariola
15 nov. 2025
·
A séjourné 1 nuit
I had a very good stay - the hotel is centrally located and you can walk to various restaurants. I stayed in two rooms - one faced the parking lot: the view was not too nice but it was quiet. The furniture in this room looked a bit dated. On a different day I had a room facing the sea. The view was great but this room also faced the busy street which was a bit loud. The furniture in this room was good. The breakfast was the best one I had on my Chile trip. Although it’s a big hotel where travel group stays it would be my first choice when I come back to Puerto Natales.
I had a very good stay - the hotel is centrally located and you can walk to various restaurants. I stayed in two rooms - one faced the parking lot: the view was not too nice but it was quiet. The furniture in this room looked a bit dated. On a different day I had a room facing the sea. The view was great but this room also faced the busy street which was a bit loud. The furniture in this room was good. The breakfast was the best one I had on my Chile trip. Although it’s a big hotel where travel group stays it would be my first choice when I come back to Puerto Natales.
10
Lisa
26 janv. 2025
·
A séjourné 1 nuit
Lovely hotel on the waterfront. Excellent breakfast. Close to restaurants and shops.
Lovely hotel on the waterfront. Excellent breakfast. Close to restaurants and shops.
10
David
24 déc. 2024
·
A séjourné 1 nuit
Situated on the shore of Ultima Esperanza Fjord in Puerto Natales, both a destination in itself, a way station for adventures in Chilean Patagonia, and the launching point for flying to Antarctica.
Situated on the shore of Ultima Esperanza Fjord in Puerto Natales, both a destination in itself, a way station for adventures in Chilean Patagonia, and the launching point for flying to Antarctica.
10
Nina
31 déc. 2023
·
A séjourné 3 nuits
Excellent property with good breakfast and walkable to the main town area. Very good view of the lake and mountains. Very centric
Excellent property with good breakfast and walkable to the main town area. Very good view of the lake and mountains. Very centric
10
wing
13 déc. 2024
·
A séjourné 1 nuit
It locates by the seafront and tourist attractions waterfront. Some rooms have great views of the waterfront and the mountains.
It locates by the seafront and tourist attractions waterfront. Some rooms have great views of the waterfront and the mountains.
10
Robert
7 oct. 2023
·
A séjourné 2 nuits
We stayed for 2 nights. Great view from our room over the water and mountains. Good location - as only a 5 minute walk from the centre of town. Staff were friendly and helpful.
We stayed for 2 nights. Great view from our room over the water and mountains. Good location - as only a 5 minute walk from the centre of town. Staff were friendly and helpful.
8
David
20 janv. 2024
·
A séjourné 1 nuit
We simply stayed one night to be near the airport. The hotel is on the main road which runs along the water. That makes is super convenient driving into town or to the airport. It also provides a fantastic view of the water and mountains from the lobby and bar, as well as our room since we were on the western side. The down side is the road is quite busy so your sleep may be affected if your room is on that side.
We simply stayed one night to be near the airport. The hotel is on the main road which runs along the water. That makes is super convenient driving into town or to the airport. It also provides a fantastic view of the water and mountains from the lobby and bar, as well as our room since we were on the western side. The down side is the road is quite busy so your sleep may be affected if your room is on that side.
10
ZIHAO
24 sept. 2024
·
A séjourné 1 nuit
The hotel is right next to the sea. It is a great option if you want a view. It is a few blocks away from shops and restaurants, so better drive here.
The hotel is right next to the sea. It is a great option if you want a view. It is a few blocks away from shops and restaurants, so better drive here.
8
Joseph
24 déc. 2024
·
A séjourné 2 nuits
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est souvent apprécié pour sa variété et sa qualité, avec des stations d'omelettes remarquées ; le restaurant et le bar sur place offrent une vue imprenable. Certains clients ont trouvé la nourriture moyenne, le service lent ou se sont vu refuser des boîtes de petit-déjeuner anticipées pour leurs excursions.
Avis de voyageur à ce sujet
10
Srinivasa
26 oct. 2023
·
A séjourné 3 nuits
Great property with a beautiful view of the mountains and has great waterfront. Very serene and has areas for taking walks or jog. Restaurant inside the Hotel is excellent with great breakfast place.
Great property with a beautiful view of the mountains and has great waterfront. Very serene and has areas for taking walks or jog. Restaurant inside the Hotel is excellent with great breakfast place.
10
Mariola
15 nov. 2025
·
A séjourné 1 nuit
I had a very good stay - the hotel is centrally located and you can walk to various restaurants. I stayed in two rooms - one faced the parking lot: the view was not too nice but it was quiet. The furniture in this room looked a bit dated. On a different day I had a room facing the sea. The view was great but this room also faced the busy street which was a bit loud. The furniture in this room was good. The breakfast was the best one I had on my Chile trip. Although it’s a big hotel where travel group stays it would be my first choice when I come back to Puerto Natales.
I had a very good stay - the hotel is centrally located and you can walk to various restaurants. I stayed in two rooms - one faced the parking lot: the view was not too nice but it was quiet. The furniture in this room looked a bit dated. On a different day I had a room facing the sea. The view was great but this room also faced the busy street which was a bit loud. The furniture in this room was good. The breakfast was the best one I had on my Chile trip. Although it’s a big hotel where travel group stays it would be my first choice when I come back to Puerto Natales.
10
Andrew
14 mars 2023
·
A séjourné 1 nuit
We stayed one night in Janaury after hiking in Torres del Paine. In town, and up-market, fantastic in room facilities - an amazingly good shower. Swish bedroom with comfy bed. Quiet. High quality buffet breakfast.
We stayed one night in Janaury after hiking in Torres del Paine. In town, and up-market, fantastic in room facilities - an amazingly good shower. Swish bedroom with comfy bed. Quiet. High quality buffet breakfast.
10
Elena Ilieva
31 oct. 2025
·
A séjourné 3 nuits
A perfect stay at a perfect hotel! Great location, staff, facilities. The breakfast was more than wonderful. We are happy to have stayed there.
A perfect stay at a perfect hotel! Great location, staff, facilities. The breakfast was more than wonderful. We are happy to have stayed there.
8
Ludovit
13 févr. 2025
·
A séjourné 3 nuits
One of the best locations in the city. Definitely worth paying for a room with a sea view. Reception, lobby facilities of the hotel is nice and friendly. It's annoying that the kitchen can't prepare a breakfast package in case of early departure for a trip. The staff at the bar is professional but considerably slow, approach confusing. If we didn't order immediately after taking a seat, we were ignored. After 15 minutes I had to order a drink at the front counter.
One of the best locations in the city. Definitely worth paying for a room with a sea view. Reception, lobby facilities of the hotel is nice and friendly. It's annoying that the kitchen can't prepare a breakfast package in case of early departure for a trip. The staff at the bar is professional but considerably slow, approach confusing. If we didn't order immediately after taking a seat, we were ignored. After 15 minutes I had to order a drink at the front counter.
8
Lori
8 mars 2025
·
A séjourné 2 nuits
The hotel was in a perfect location. Beautiful views of the lake and mountains from our room, the lobby, the bar & restaurant. Staff was great. We enjoyed the food and drinks. Perfect for our trip to Torres del Paine. The only disappointing thing was the inability to have a good nights sleep. The room was rather hot, which couldn’t be regulated. If you opened the window, the street noise was loud.
The hotel was in a perfect location. Beautiful views of the lake and mountains from our room, the lobby, the bar & restaurant. Staff was great. We enjoyed the food and drinks. Perfect for our trip to Torres del Paine. The only disappointing thing was the inability to have a good nights sleep. The room was rather hot, which couldn’t be regulated. If you opened the window, the street noise was loud.
10
Linda
27 janv. 2025
·
A séjourné 1 nuit
The hotel was spacious, we got a last minute twin room for a reasonable price, bed was comfy, and breakfast was varied and delicious with made to order omelettes
The hotel was spacious, we got a last minute twin room for a reasonable price, bed was comfy, and breakfast was varied and delicious with made to order omelettes
6
Pamela
4 févr. 2024
·
A séjourné 1 nuit
Perfectly located by the water. Quick check in process. Rooms are generally clean, although not quiet from outside noise and background humming(?). Breakfast very underwhelming.
Perfectly located by the water. Quick check in process. Rooms are generally clean, although not quiet from outside noise and background humming(?). Breakfast very underwhelming.
10
Juan
15 avr. 2025
·
A séjourné 3 nuits
Excellent hotel. Good breakfast.
Excellent hotel. Good breakfast.
8
Joseph
24 déc. 2024
·
A séjourné 2 nuits
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
TLDR; If it's your first time in Puerto Natales, I recommend staying here and plan on walking a few blocks to eat delicious food in town. Pros: - Beautiful + convenient location. Definitely get/request a water view. This is the best part of the hotel in my opinion. You can walk to town and get so much food in just 5min or less. - Has restaurant + bar and really nice lobby for lounging. Restaurant food was extremely average IMO, I'd just recommend going a few block away for fantastic food in town. - Free breakfast (I think this is hotel standard?), but overall wasn't fantastic. Did have fresh made omelettes which was the best part, but other was mostly different kinds of bread and spices (at least this is what I remember). - Your room will be cleaned every day unless you request otherwise. - Staff speaks great English, easy to communicate. (small) Cons: - Room amenities/service wise is relatively basic. No AC (gas heater if needed) - no fan in the room, we requested one as the only air flow is from the main window and we didn't want to have mosquitos come in at night, but they did not have a fan. That night was uncomfortably warm, but the next day we were able to leave the window open to cool the room down without the fear of bugs. It's *usually* *very* windy, so you can get insanely good airflow by opening the window. - We also requested kleenex/facial tissues which they did not have either. We were able to go to a supermarket and get some the next day.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Maria Jose
2 août 2026
·
A séjourné 3 nuits
La ubicación es perfecta! El hotel muy lindo y el personal super atento y amable.
La ubicación es perfecta! El hotel muy lindo y el personal super atento y amable.
2
Felipe
2 juin 2026
·
A séjourné 1 nuit
Desgr
Desgr
10
theresa
12 mai 2026
·
A séjourné 2 nuits
Staff
Staff
10
gabriela
2 mai 2026
·
A séjourné 1 nuit
Todo bien
Todo bien
10
Sowjana
22 avr. 2026
·
A séjourné 5 nuits
A lovely hotel with totally wonderful staff. Really well located near all the restaurants. Only drawback is that breakfast needs a few more options. By Day 5 (you’ll need that many days to properly see the Park and the area), you really need some variation. Perhaps it’s more varied in summer (this was an off-season stay.)
A lovely hotel with totally wonderful staff. Really well located near all the restaurants. Only drawback is that breakfast needs a few more options. By Day 5 (you’ll need that many days to properly see the Park and the area), you really need some variation. Perhaps it’s more varied in summer (this was an off-season stay.)
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-29: 146.0050102771759USD
- 2026-09-30: 146.0050102771759USD
- 2026-10-01: 134.94978865455627USD
- 2026-10-02: 123.40422701347352USD
- 2026-10-03: 131.49450869517517USD
- 2026-10-04: 131.49450869517517USD
- 2026-10-05: 122.09149943952943USD
- 2026-10-06: 122.51420366814423USD
- 2026-10-07: 131.49450869517517USD
- 2026-10-08: 126.43433807218933USD
- 2026-10-09: 132.0923516548996USD
- 2026-10-10: 131.42450336096954USD
- 2026-10-11: 133.2845697375336USD
- 2026-10-12: 131.42450336096954USD
- 2026-10-13: 125.65753397768403USD
- 2026-10-14: 131.5145114546585USD
- 2026-10-15: 129.14527842435456USD
- 2026-10-16: 176.75479495318604USD
- 2026-10-17: 173.07593032295227USD
- 2026-10-18: 185.15635174290466USD
- 2026-10-19: 123.9542466874466USD
- 2026-10-20: 125.00225983519745USD
- 2026-10-21: 121.50416376591492USD
- 2026-10-22: 128.73441326955415USD
- 2026-10-23: 176.75479495318604USD
- 2026-10-24: 127.8643840357361USD
- 2026-10-25: 126.43433807218933USD
- 2026-10-26: 179.11335638591004USD
- 2026-10-27: 187.586431904953USD
- 2026-10-28: 213.60973660969543USD
- 2026-10-29: 208.7927642583008USD
- 2026-10-30: 145.09071207414246USD
- 2026-10-31: 249.73427054205322USD
- 2026-11-01: NO DATA
- 2026-11-02: 247.27112053466797USD
- 2026-11-03: 224.28050398432924USD
- 2026-11-04: 254.7534497772522USD
- 2026-11-05: 235.76945600000002USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 241.1649603894043USD
- 2026-11-09: 246.24844594519044USD
- 2026-11-10: 228.80584942033386USD
- 2026-11-11: 244.83752929594422USD
- 2026-11-12: NO DATA
- 2026-11-13: 241.1649603894043USD
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: 275.6686567975922USD
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
Vous recevrez un e-mail contenant les instructions d’enregistrement dans un délai de 72 heures précédant votre arrivée. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- L'hébergement est gratuit pour un enfant âgé de 5 ans ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
Équipements populaires
Navette aéroport
Restaurant
Chambres non-fumeurs
Centre d'affaires
Ménage
Salle de banquet
Services
Centre d'affaires
Ménage
Salle de banquet
Coffre-fort
Location de vélos
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Général
Restaurant
Chambres non-fumeurs
Chambre familiale
Snack Bar/Deli
Parking
Navette aéroport
Connexion Internet
Wi-fi gratuit