Is parking available at the property?

Free self-parking is available on-site, but it is limited. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. The cost is approximately MYR 107 for adults and MYR 53.50 for children aged 7 to 11. Children aged 6 and younger eat free breakfast.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer by contacting the property prior to arrival.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including the registration desk and public areas. Specific room accessibility features can be confirmed by contacting the property.

Where is the property located in relation to key landmarks?

The property is located 0.6 miles (0.9 km) from Ferringgi Beach and 4.4 miles (7.1 km) from Tropical Spice Garden. Nearby attractions include Eden Parade Shopping Centre and Batu Feringghi Night Market, both within 0.8 km.

Does the property have a swimming pool?

Yes, the property features 2 outdoor swimming pools. The pools are available for guests to use, and access may be limited to certain guest categories at specific times.

What are the policies for guests staying with children?

Children aged 6 years old or younger stay free when occupying the parent or guardian's room, using existing bedding. The property is family-friendly and offers amenities suitable for children.

Shangri-La Rasa Sayang Resort in Penang

Average nightly price at Shangri-La Rasa Sayang, Penang by month, last 12 months (USD)
Month	Average price
January	$226
February	$302
March	$199
April	$197
May	$206
June	$194
July	$230
August	$226
September	$179
October	$194
November	$191
December	$265

What guests think

At Shangri-La Rasa Sayang, Penang, travelers praise warm, attentive staff, beautiful gardens and pools, generous breakfasts, and relaxing Rasa Wing perks, while noting aging decor, inconsistent check-in, and limited, often unswimmable beach access with traffic-heavy trips to George Town.

Rooms are generally spacious and comfortable with lovely sea or garden views, though a few felt small or worn and occasional maintenance or noise issues were mentioned. The Batu Ferringhi location feels relaxed, with local eateries and a night market within walking distance. Expect a relaxing resort stay with standout hospitality and amenities, tempered by an aging property and limited beach swimming.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Lush gardens, multiple pools (including an adults-only area), a well-regarded spa, and extras like a small pitch-and-putt and gym draw consistent praise. However, the beach is often unswimmable or eroded, and some facilities feel aged.

Related guest reviews

10

V

Apr 2, 2025

·

Stayed 8 nights

We absolutely loved this hotel - the room was spacious and well kept and stocked. Shout out to our daily room attendant, Momin who was very pleasant and responsive/perceptive to our needs. Loved the pool and the garden and whole property including the spa where you get your services in your own mini villa - that’s luxury! The pool was also amazing with excellent service for food and drinks and towels. Every morning as soon as they saw us they would walk over with the towels and set up the loungers for us. When it got busy we noticed that the attendants would work hard to find loungers for everyone including bringing chairs over from another area to the pool area. Saved the best for last - the food is incredible - the selection especially of local foods/dishes and taste! Shout out to the dining room manager, Vijay who seemed to be there all the time and working hard to provide the best service to us guests. For us, this was a hotel that clearly goes above and beyond so kudos - keep it up, we will definitely be back and strongly recommend it to family and friends!

10

Luise

Jul 23, 2025

·

Stayed 3 nights

We loved this resort. We upgraded to Rasa wing and enjoyed excellent additional services, such as afternoon tea and a cocktail hour. The resort is well maintained and the staff are friendly and helpful. The beds were very comfortable and the rooms were very clean. They offer an array of dining options at the resort and the food was excellent. There is also a spa and other activities, such as a pitch and putt course. Additionally, the resort is within walking distance to an area where there are many restaurants and other tourist attractions all with local flavor. Downtown Georgetown is about a 30 minute drive away. (There is a lot of traffic on the island.) This resort is ideal for people who want to be away from the hustle and bustle of Georgetown. (Hotel offers a shuttle service to Georgetown). It’s definitely a place to relax and unwind.

10

Ann

Jan 7, 2024

·

Stayed 5 nights

A relaxing resort with good food, excellent facilities and attentive professional staff, especially in the Ferringhi Grill restaurant. We enjoyed the variety of foods available especially breakfast. The upkeep of the garden and pool areas is to be congratulated and the cleanliness of the accommodation is excellent.

10

Natasha

Nov 6, 2025

·

Stayed 5 nights

Relaxing resort with great views. We enjoyed the swimming pools, walks by the beach, massages at the spa and the wonderful breakfasts. The staff were lovely.

8

Gillian

Feb 22, 2025

·

Stayed 3 nights

Nice resort and rooms looking onto pool and beach area have a nice outlook. Large breakfast areas, we were in the rasa wing with club facilities, food in lounge was nice, staff in lounge were lovely however the lounge is v large and often extremely busy. There isn’t really a beach as the coast has eroded and is all rocks. We had a pleasant stay however have been in nicer shangrila hotels.

6

Andrea Renato

Nov 4, 2025

·

Stayed 3 nights

Sauberes und grosses Zimmer, Housekeeping war top. Leider kein 5 Sterne Standart, welches man in einem Shangri-La erwarten würde. Schlechter oder gar kein Portierservice. Pool zwar offen bis 7 Uhr aber kein Service mehr ab 5 Uhr. Fokus auf Gruppen/ Businessreisende. Restaurants im Hotel von den Gruppen reserviert. Man kann nicht im Meer baden, Strand schon seit längerer Zeit abgesperrt.

Translate

10

Louvain

Apr 2, 2023

·

Stayed 5 nights

Top class care and service, great location and facilities. Quiet and relaxing, super clean and well maintained. Staff all friendly and very helpful. Huge pool, fantastic gym. Rooms a good size and comfortable.

10

Dorothea

Oct 14, 2024

·

Stayed 2 nights

Super große Auswahl beim Frühstück-Buffet, unbedingt mit buchen. Man bekommt alles von lokalen Tees unf Kaffees zu internationalen Speisen. Sehr sauber und tolle Zimmer. Pool auch sehr sauber. Die Außeneinrichtung kommt etwas in die Jahre von der Sonne, aber hat uns nicht gestört. Im Meer kann man aufgrund der Quallen leider nicht schwimmen.

Translate

10

Kip

Oct 19, 2025

·

Stayed 3 nights

The pool area was fabulous. I’ve included a photo from our balcony looking at a 200 year-old tree. The hotel staff were so very gracious and friendly. This is easily one of the top two hotels I’ve ever stayed at. Our room was huge, with a very modern bathroom.

8

Hannah

Jun 30, 2025

·

Stayed 5 nights

Overall a great stay. Rooms spacious and have a great view over the garden, pool and sea view. Staff were really friendly and aside from check in, all incredibly helpful and pleasant. Good breakfast buffet. Great pool options, good gym and even has a par 3 pitch and putt which was a bit of fun. Special shoutout to Karim and Muru. Only downside was the check in - 3pm check in and they still could not get a room ready or allocated to us until 4.30pm (we had to leave 5pm for a booking that they were aware of). We were simply told sorry and had to constantly follow up. Was evdient the resort was not at capacity either. Room was obviously rushed as mugs were missing, used utensils still in room etc. Was rectified urgently by Karim. Would return, hopefully with a better check in experience

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Most guests report clean rooms and well-kept grounds, with housekeeping frequently praised. A few reviews cite lapses such as stained linens, bathroom misses, pests, or aging fixtures.

Related guest reviews

10

HIROYASU

Nov 27, 2025

·

Stayed 3 nights

客室は清潔に清掃されて気持ちが良かった。

Translate

10

Gemma

May 15, 2025

·

Stayed 5 nights

Staff were fantastic. The hotel is great and really clean. Nice area especially the pool area.

4

Yoshie

Aug 25, 2025

·

Stayed 3 nights

連日、特に部屋の風呂場の掃除が行き届いていない事がとても残念でした。バスタブには初日から垢がついており、シャワーブースは髪の毛が残っている… その他、豊富な朝食とプールには満足です。

Translate

8

Kee

Sep 24, 2023

·

Stayed 2 nights

Property kind of aged. Bathroom shower area needs upkeep. Breakfast selections was good , buffet dinner offers many varieties. Lounge offers live bands in the evening and dance area.

10

Alexander

Feb 11, 2026

·

Stayed 5 nights

Lovely staff, immaculate room ,lovely setting

8

Thien Hin

Feb 24, 2025

·

Stayed 2 nights

Check in experience not good, no smile, not friendly, slow and dosent know what she is doing. Keep asking the same question despite answered her 3 different times. Prolonging the check in process by Asking to show my hotels.com booking number so on and so forth. I have drove 5 hrs to reach ur resort n very tiring.. Totally different from Shangri-La KL check in process which is fast n friendly. Bell men ignoring u just because im an asian dosent mean i dont tips.. not helpful at all even seeing me with a lots of luggage n bags. But when westerner came in, swamp to them. Room very nice and great view. Water pressure slow. Bath room pressure Became even slower (like 2 lines of pee) if i on the balcony bath tub tab to fill up the tub. Bath tub not clean by Housekeeping staff dead insects still around with aged n dried lizard poos Housekeeping runner Hassan(not room attendant Hassan on 2456 floor) very accommodative , knowing im having leg sore , he placed the 2 hard pillow at the bottom of the bed. FNB staffs all with a smile. Chef at roti bakar prepare the roti without me asking after the first day he know how i want my roti bakar. Impressive! Check out experience very professional and great by the indian lady (not able to catch her name) The whole experience changed from worst to great by the caring runner, attentive fnb staffs n the great checkout experience.

6

Andrea Renato

Nov 4, 2025

·

Stayed 3 nights

Sauberes und grosses Zimmer, Housekeeping war top. Leider kein 5 Sterne Standart, welches man in einem Shangri-La erwarten würde. Schlechter oder gar kein Portierservice. Pool zwar offen bis 7 Uhr aber kein Service mehr ab 5 Uhr. Fokus auf Gruppen/ Businessreisende. Restaurants im Hotel von den Gruppen reserviert. Man kann nicht im Meer baden, Strand schon seit längerer Zeit abgesperrt.

Translate

10

Howard

Jan 29, 2024

·

Stayed 7 nights

The staff are genuinely the friendliest and most professional. The hotel grounds are immaculate and food and drink superb.

2

Cheuk Sze Flora

Sep 9, 2025

·

Stayed 2 nights

The worst hotel experience ever. Poop stain on blanket, blood stain on pillow case and period blood stain on THREE body towels. This is not the worst - the first thing to say morning to you is a HUGE COCKROACH running around your bathroom and crawling on your toothbrush It’s totally unacceptable for a Shanghai la. Just book another hotel but not this one.

10

Judith

Oct 5, 2025

·

Stayed 1 night

Rooms are beautiful and clean

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with sea or garden views and some modern bathrooms, though a minority felt small, worn, or affected by occasional noise or maintenance issues. Views and balconies are a highlight for many.

Related guest reviews

8

Yee Ting

Sep 10, 2023

·

Stayed 2 nights

住rasawing個邊本身諗住景觀應該會唔錯點知望住停車場超失望但除左呢樣野其他都好好服務好泳池好正環境超舒服早餐都好多選擇

Translate

8

Pauline

Dec 15, 2023

·

Stayed 3 nights

Stayed here twice within a week. On both occasions check in was extremely slow. On the first stay 3-5/12 the reception staff all huddled together around the computer screen and it took awhile to check me in. Once in my ‘superior’ room I discovered my view was that of the parking lot and not at all as described on the hotels.com website. This was rectified but only after I had to return to reception and provide them with screenshots taken from my booking. This was wholly inconvenient and caused some stress on my arrival. Nevertheless it was sorted and I was happy with the ‘upgrade’ which was perfect for me on my own. The bellboy Haroun was particularly fabulous helping me settle into my ‘deluxe king room’ with patio and small garden which had easy access to the adult only Rasa pool, the Spice Cafe for brekky, the garden loungers beach side where I had a wonderfully relaxing foot reflexology massage looking out at the soothing waves in the shore. Pool staff also very courteous and helpful. All round after the checkin and room issue, I felt looked after and can say I felt safe as a woman on her own in this stay. The ‘ghurkha’ guards patrolling also contributed to the comfort and security of my stay. On the second stay 10-13/12 I had to ask the check in girl if she spoke English as didn’t seem to understand my booking. On both occasions the check in was far from VIP as advocated by hotels.com. However they had reserved my previous ‘upgraded’ room allocation and was happy.

10

Sharon

Mar 10, 2025

·

Stayed 4 nights

The resort is beautiful and very well maintained. Right upon check-in, the staff were extremely friendly and welcoming. The rooms was great. The additional amenities for the Rasa Wing guests is well worth it if you're planning to enjoy the hotel throughout the day. They offer a complimentary tea hour, as well as a cocktail hour. It is around a 30-40 minute drive to George Town, so not that convenient if you're planning to visit the town often. I highly recommend this hotel.

6

Jessie Li Kin

Dec 5, 2022

·

Stayed 1 night

Dated interior. Overall ok relative to the price point.

10

Peter

Oct 11, 2025

·

Stayed 2 nights

The Shangri-La Rasa is truly a 5 star hotel. Overlooking the Malacca Straight, our room with balcony provided a spectacular view. Service is exceptional. The hotel’s Spice restaurant provided by far the best meals we had in Malaysia.

10

Andrew

Sep 19, 2025

·

Stayed 5 nights

A fantastic hotel, with amazing and attentive staff. On top of that, the views from the eighth floor were simply amazing.

6

Robert

Jul 31, 2023

·

Stayed 4 nights

The beach was not very good, small and not very clean. During night we could hear noise from the hallway when we were trying to sleep. They should improve the sound isolation. The room is somewhat wormed down, especially the bathroom and toilet. TV is old as well. The curtains are amazing keeping the room completely dark in the morning. Cocktails are quite bland, my favorite is pina colada and it just tasted like pineapple juice with added coconut milk, not creamy at all. We tried all restaurants and spice market gave us the best experience, Nasi Goreng was great. We will probably not come back to Penang as a whole, we are looking for a more tropical experience.

10

Maria

Sep 4, 2024

·

Stayed 1 night

Beautiful property, lovely room!

10

Kip

Oct 19, 2025

·

Stayed 3 nights

The pool area was fabulous. I’ve included a photo from our balcony looking at a 200 year-old tree. The hotel staff were so very gracious and friendly. This is easily one of the top two hotels I’ve ever stayed at. Our room was huge, with a very modern bathroom.

8

Hannah

Jun 30, 2025

·

Stayed 5 nights

Overall a great stay. Rooms spacious and have a great view over the garden, pool and sea view. Staff were really friendly and aside from check in, all incredibly helpful and pleasant. Good breakfast buffet. Great pool options, good gym and even has a par 3 pitch and putt which was a bit of fun. Special shoutout to Karim and Muru. Only downside was the check in - 3pm check in and they still could not get a room ready or allocated to us until 4.30pm (we had to leave 5pm for a booking that they were aware of). We were simply told sorry and had to constantly follow up. Was evdient the resort was not at capacity either. Room was obviously rushed as mugs were missing, used utensils still in room etc. Was rectified urgently by Karim. Would return, hopefully with a better check in experience

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as warm, attentive, and proactive across the resort, with standout individual staff and helpful managers. Check-in and front-desk responsiveness can be slow or inconsistent at times.

Related guest reviews

8

Pauline

Dec 15, 2023

·

Stayed 3 nights

Stayed here twice within a week. On both occasions check in was extremely slow. On the first stay 3-5/12 the reception staff all huddled together around the computer screen and it took awhile to check me in. Once in my ‘superior’ room I discovered my view was that of the parking lot and not at all as described on the hotels.com website. This was rectified but only after I had to return to reception and provide them with screenshots taken from my booking. This was wholly inconvenient and caused some stress on my arrival. Nevertheless it was sorted and I was happy with the ‘upgrade’ which was perfect for me on my own. The bellboy Haroun was particularly fabulous helping me settle into my ‘deluxe king room’ with patio and small garden which had easy access to the adult only Rasa pool, the Spice Cafe for brekky, the garden loungers beach side where I had a wonderfully relaxing foot reflexology massage looking out at the soothing waves in the shore. Pool staff also very courteous and helpful. All round after the checkin and room issue, I felt looked after and can say I felt safe as a woman on her own in this stay. The ‘ghurkha’ guards patrolling also contributed to the comfort and security of my stay. On the second stay 10-13/12 I had to ask the check in girl if she spoke English as didn’t seem to understand my booking. On both occasions the check in was far from VIP as advocated by hotels.com. However they had reserved my previous ‘upgraded’ room allocation and was happy.

10

FUJIWARA

Jul 26, 2025

·

Stayed 3 nights

Excellent service. We will definitely come back here again.

10

Irvan

Sep 23, 2024

·

Stayed 5 nights

The entire staff at Shangri-La Rasa were fantastic and very accommodating! It's because of their warm hospitality, we enjoyed Penang as much as we did. Special shout out to Duty Manager Dave who helped us with our request. Definitely recommend staying here!!

4

SHIGEKI

Aug 14, 2025

·

Stayed 3 nights

This is a popular hotel. We had trouble checking in, and even though we were tired from our long trip, we had to wait quite a while to get to our room. The staff at the front desk were slow to respond, and it seemed like they were understaffed, probably because it's a large hotel. Also, because it's an old hotel, the facilities were noticeably worn out. The only good thing about it was the beautiful garden. The food was average. The beach was not very clear, and we hardly saw このホテルは大衆ホテルです。チェックインからトラブルが発生し、私達は長旅で疲れているのに部屋に入るのに大分待たされました。窓口スタッフのレスポンスが遅いのと、大きなホテルのためかスタッフ不足に感じました。また、古いホテルのため設備の老朽化が目立ちました。良かったところは、庭園が綺麗だったことです。食事は一般的なサービスでした。ビーチは透明度は全くなく、ビーチに入る人は、ほとんど見かけませんでした。

10

Andrew

Sep 19, 2025

·

Stayed 5 nights

A fantastic hotel, with amazing and attentive staff. On top of that, the views from the eighth floor were simply amazing.

10

Eugene

Aug 3, 2025

·

Stayed 6 nights

What an absolutely fantastic stay at the Shangri-La Rasa Sayang, Penang! From the moment we arrived, we were swept away by this beautiful resort. Unforgettable Experience The rooms were wonderful, offering a perfect blend of comfort and elegance. And the food? Simply amazing! Every meal was a delightful culinary journey. We especially loved the tranquil atmosphere of the quiet adults-only pool – it was the perfect escape for relaxation. Exceptional Service A special shout-out goes to Michelle, the Front Office Manager. Her attention to detail and genuine care for us was truly remarkable. We were so grateful for the room upgrade she provided; it made our stay even more special. We also have to commend the room service attendant who catered to all our needs with such efficiency and a friendly demeanor. Their service was truly awesome! Every aspect of our stay at the Shangri-La Rasa Sayang exceeded our expectations. We can't wait to return to this little slice of paradise!

8

Thien Hin

Feb 24, 2025

·

Stayed 2 nights

Check in experience not good, no smile, not friendly, slow and dosent know what she is doing. Keep asking the same question despite answered her 3 different times. Prolonging the check in process by Asking to show my hotels.com booking number so on and so forth. I have drove 5 hrs to reach ur resort n very tiring.. Totally different from Shangri-La KL check in process which is fast n friendly. Bell men ignoring u just because im an asian dosent mean i dont tips.. not helpful at all even seeing me with a lots of luggage n bags. But when westerner came in, swamp to them. Room very nice and great view. Water pressure slow. Bath room pressure Became even slower (like 2 lines of pee) if i on the balcony bath tub tab to fill up the tub. Bath tub not clean by Housekeeping staff dead insects still around with aged n dried lizard poos Housekeeping runner Hassan(not room attendant Hassan on 2456 floor) very accommodative , knowing im having leg sore , he placed the 2 hard pillow at the bottom of the bed. FNB staffs all with a smile. Chef at roti bakar prepare the roti without me asking after the first day he know how i want my roti bakar. Impressive! Check out experience very professional and great by the indian lady (not able to catch her name) The whole experience changed from worst to great by the caring runner, attentive fnb staffs n the great checkout experience.

6

Gulam

Jul 23, 2025

·

Stayed 3 nights

Average hotel. Poor customer service. I left my prescription eyeglasses and messaged them on chat and called numerous times, but had no luck reaching them

8

Hannah

Jun 30, 2025

·

Stayed 5 nights

Overall a great stay. Rooms spacious and have a great view over the garden, pool and sea view. Staff were really friendly and aside from check in, all incredibly helpful and pleasant. Good breakfast buffet. Great pool options, good gym and even has a par 3 pitch and putt which was a bit of fun. Special shoutout to Karim and Muru. Only downside was the check in - 3pm check in and they still could not get a room ready or allocated to us until 4.30pm (we had to leave 5pm for a booking that they were aware of). We were simply told sorry and had to constantly follow up. Was evdient the resort was not at capacity either. Room was obviously rushed as mugs were missing, used utensils still in room etc. Was rectified urgently by Karim. Would return, hopefully with a better check in experience

10

JUNBAE

Oct 19, 2025

·

Stayed 8 nights

Hello, Our family recently had a wonderful and comfortable stay at Shangri-La Rasa Sayang, Penang. We would like to express our sincere gratitude to all the staff at the resort. There is a special message I would like to convey. I have visited many hotels and resorts, but I have never encountered someone who managed the room with such perfection as I did during this stay. I was so impressed with his service that I remember his name. His name is Mr. Monir. He took the time to understand our family’s patterns and preferences and made sure to prepare the room meticulously in advance. In the late afternoon, he visited us to ask if there was anything uncomfortable or if we needed anything. His bright smile and warm expression at that moment were filled with genuine care. Please convey to Mr. Monir that, thanks to him, our family had a truly happy time. If possible, I would appreciate it if the resort management could give him special recognition. As someone who also manages a company and provides customer service, I truly envy your resort for having an employee like Mr. Monir. Thank you, and we look forward to visiting again.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Set in Batu Ferringhi, the resort is quiet and walkable to local eateries and the night market, with a shuttle to George Town. Reaching the city can take time due to distance and traffic.

Related guest reviews

10

Max

May 18, 2025

·

Stayed 2 nights

Good hotel. Not much outside of it

10

Luise

Jul 23, 2025

·

Stayed 3 nights

We loved this resort. We upgraded to Rasa wing and enjoyed excellent additional services, such as afternoon tea and a cocktail hour. The resort is well maintained and the staff are friendly and helpful. The beds were very comfortable and the rooms were very clean. They offer an array of dining options at the resort and the food was excellent. There is also a spa and other activities, such as a pitch and putt course. Additionally, the resort is within walking distance to an area where there are many restaurants and other tourist attractions all with local flavor. Downtown Georgetown is about a 30 minute drive away. (There is a lot of traffic on the island.) This resort is ideal for people who want to be away from the hustle and bustle of Georgetown. (Hotel offers a shuttle service to Georgetown). It’s definitely a place to relax and unwind.

6

Abas

Oct 4, 2024

·

Stayed 1 night

Excellent staff and food. Dated property. Quite far from centre. Limited beach area.

10

Anne

Aug 14, 2024

·

Stayed 8 nights

Lovely hotel in great location The hotel is ready for a refresh of the decor and furnishings, looking a little bit tired and dated in places. Staff are welcoming and helpful. We ended up being here in August, hot and humid (not through choice, but necessity!) and a November to March break would be a better time to visit for the weather

10

Norio

Jan 19, 2025

·

Stayed 5 nights

Facility -everything was perfect! Well- deserved five-star hotel. Neat and clean furnitures and well- cared garden and pool. The breakfast is must have. Try local coffee. Try egg cooking. All staff was gentle, well trained. The most of the request you have come true. One thing I have to mention is the environment of the hotel. The traffic is awful. Crossing street is always challenging.

10

Erika

Jul 30, 2024

·

Stayed 3 nights

This is a beautiful hotel and grounds, breakfast is the best EVER, pool was great/warm. Despite having a lot of guests there, it didn't feel overly crowded. It's also walkable to the little market area, which was nice, and pretty close/fast to the Penang National Park, which was nice. Definitely quite a haul to Georgetown with traffic - in the 45 mins range minimum/1 hr to the airport which seems far in a small area. We loved it though and are glad we stayed here - just don't think (as I did) that you can pop back and forth to Georgetown easily.

10

Ben

Sep 12, 2024

·

Stayed 3 nights

Great property to just chill...a bit out of the town but that's what we wanted.

8

SUNNY

Sep 23, 2024

·

Stayed 3 nights

Nice location by the beach, shuttle service to downtown was convenience

10

Mette

Jan 9, 2024

·

Stayed 5 nights

Virkelig godt resort. Det sødeste personale og lækker location til afslapning. Lidt dyrt på hotellet, men rigtig god mad lige udenfor døren.

Translate

10

Antonio

Jul 24, 2025

·

Stayed 5 nights

Das Hotel befindet sich in Batu Ferringhi, eine Stadt im Norden von Penang. Die Fahrt vom Flughafen dauert je nach Verkehrslage/Uhrzeit 1 bis 1,5 Stunden. In der Stadt gibt es jeden Abend einen Night Market, der vor allem am Wochenende auch gerne von den Locals besucht wird, was zu entsprechenden Staus führt. In der fußläufigen Umgebung gibt es viele verschiedene Essensmöglichkeiten. Die Unterkunft ist sehr stivoll (indisch geprägt) eingerichtet und ist sehr sauber. Auch die vorhandenen Pools und sonstigen Einrichtungen (Tischtennis,etc.) fanden wir sehr gut. Wir fanden die Preise für Getränke etwas hoch, aber das ist für ein 5-Sterne Haus wohl entsprechend. Alles in Allem haben wir uns sehr wohl gefühlt und würden bei einem zukünftigen Besuch auf Penang auf jeden Fall wieder dieses Hotel wählen.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site restaurants are well regarded, though some guests found specific dishes, vegetarian choices, cocktails, or special events underwhelming.

Related guest reviews

10

Ann

Jan 7, 2024

·

Stayed 5 nights

A relaxing resort with good food, excellent facilities and attentive professional staff, especially in the Ferringhi Grill restaurant. We enjoyed the variety of foods available especially breakfast. The upkeep of the garden and pool areas is to be congratulated and the cleanliness of the accommodation is excellent.

8

Chris

Jan 15, 2024

·

Stayed 5 nights

Staff was not very friendly, food was tolerable. Coffee was horrendous, but they did have Kopi in the mornings. The NYE BBQ was not worth the money... the cooks tried to serve raw squid as cooked. it was ridiculous

10

My

Sep 1, 2023

·

Stayed 5 nights

We enjoyed the breakfast buffet very much, especially chef Chom, he was very helpful to make the noodles I specifically indicated I wanted, I thanked him

10

Peter

Oct 11, 2025

·

Stayed 2 nights

The Shangri-La Rasa is truly a 5 star hotel. Overlooking the Malacca Straight, our room with balcony provided a spectacular view. Service is exceptional. The hotel’s Spice restaurant provided by far the best meals we had in Malaysia.

10

Stephen

Jul 25, 2024

·

Stayed 5 nights

Excellent hotel, staff and dining.

10

Joachim

Mar 9, 2025

·

Stayed 3 nights

We stayed in Rasaya wing, as we always go for a suite. The room size, layout, the ambience everything was perfect. The access to the lounge was a bonus that we didn’t expect. The staff were fantastic. The only downside was the quality of the vegetarian options. What we ordered for in room dining was totally unpalatable even with hungry stomach. Looks like they have no idea about vegetarian cooking. I did speak to the Chef and the manager about this. Because we would like revisit this property for a longer duration.

10

Dorothea

Oct 14, 2024

·

Stayed 2 nights

Super große Auswahl beim Frühstück-Buffet, unbedingt mit buchen. Man bekommt alles von lokalen Tees unf Kaffees zu internationalen Speisen. Sehr sauber und tolle Zimmer. Pool auch sehr sauber. Die Außeneinrichtung kommt etwas in die Jahre von der Sonne, aber hat uns nicht gestört. Im Meer kann man aufgrund der Quallen leider nicht schwimmen.

Translate

8

Siu Kok

Jun 14, 2025

·

Stayed 2 nights

Variety of food for the breakfast

10

lynne

Feb 11, 2023

·

Stayed 7 nights

Fantastic hotel, staff very friendly and helpful, very clean and in walking distance to all shop's bars and restaurants not that you need to eat out as the food at the hotel was great.

10

Steven

Mar 16, 2025

·

Stayed 1 night

Food could be better though

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $231	12 $202	13 $208	14 $178	15 $208	16 $183	17 $200
18 $195	19 $210	20 $202	21 $208	22 $204	23 $227	24 $247
25 $218	26 $202	27 $178	28 $179	29 $181	30 $179	31 $185

Su	Mo	Tu	We	Th	Fr	Sa
1 $181	2 $171	3 $170	4 $178	5 $201	6 $211	7 $247
8 $210	9 $221	10 $195	11 $173	12 $207	13 $251	14 $221
15 $210	16 $185	17 $228	18 $263	19 $238	20 $296	21 $237
22 $217	23 $185	24 $205	25 $194	26 $219	27 $199	28 $220
29 $193	30 $183

Shangri-La Rasa Sayang, Penang

Prices for Shangri-La Rasa Sayang, Penang

Monthly average prices

About this property

Location

Room options

Rasa Wing Rasa Superior King

Deluxe Room, 1 King Bed, Garden View

Rasa Wing Rasa Superior Twin

Deluxe Room, 2 Twin Beds, Garden View

Garden Deluxe Sea View Twin

Garden Executive Family

Rasa Deluxe, Deluxe Room, 1 King Bed

Garden Superior Family Seaview

Garden Deluxe Sea View King

Rasa Wing Rasa Junior Suite King

Rasa Deluxe, Deluxe Room, 2 Twin Beds

Rasa Wing Rasa Junior Suite Twin

Garden Deluxe Family

Guest reviews of Shangri-La Rasa Sayang, Penang

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Shangri-La Rasa Sayang, Penang

Considering this hotel for your Batu Ferringhi trip?

Prices for upcoming dates