Spring Hotel Vulcano
US$ 197
/noite
Média para setembro
Preços para Spring Hotel Vulcano
Selecione datas para ver preços e disponibilidade
US$ 197
/noite
Média para setembro
Preços médios mensais
Em Spring Hotel Vulcano, o preço por noite é, em média, US$ 177 no mês mais barato (junho) e US$ 265 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 261 |
| fevereiro | US$ 265 |
| março | US$ 259 |
| abril | US$ 221 |
| maio | US$ 179 |
| junho | US$ 177 |
| julho | US$ 200 |
| agosto | US$ 187 |
| setembro | US$ 197 |
| outubro | US$ 207 |
| novembro | US$ 234 |
| dezembro | US$ 260 |
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set. · US$ 197
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Mais caro: fevereiro (aprox. US$ 265)
Mais barato: junho (aprox. US$ 177)
Sobre este alojamento
Relaxe no spa de serviço completo e desfrute de massagens. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, Sauna e uma sala de fitness. Wi-fi grátis, serviços de concierge e um cabele...
Comodidades
Relaxe no spa de serviço completo e desfrute de massagens. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, Sauna e uma sala de fitness. Wi-fi grátis, serviços de concierge e um cabeleireiro são algumas das comodidades adicionais disponíveis neste hotel.
Comodidades para negócios
As principais comodidades incluem computadores, um serviço de limpeza a seco e uma receção aberta 24 horas.
Restaurante
Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 2 bares/lounges.
Quartos
Sinta-se em casa num dos 371 quartos com ar condicionado, um minibar e um televisor de ecrã plano. As unidades contam com uma varanda. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de um polibã, artigos de higiene grátis e bidé.
Localização
Uma estadia Spring Hotel Vulcano coloca-o no coração de Arona, a 15 minutos a pé de Praia das Américas e de Praia de Las Vistas. Este hotel de golfe está a 2,4 km (1,5 mi) de Parque Aquático Siam Park e a 5,8 km (3,6 mi) de Praia de Fañabé.
O que há nas proximidades
Pirâmide de Arona(0.3 milhas)
Estadio Antonio Domínguez Alfonso(0.3 milhas)
Praia do Búnker(0.4 milhas)
Playa del Camisón(0.4 milhas)
Parque Central de Arona(0.5 milhas)
Praia das Américas(0.5 milhas)
Praia de Las Vistas(0.5 milhas)
Veronicas Strip(0.7 milhas)
Playas de Troya(0.8 milhas)
Playa Torviscas(1.1 milhas)
Magma Arte e Congresos(1.2 milhas)
Playa del Bobo(1.2 milhas)
Esportes Aquáticos Tenerife(1.2 milhas)
Centro Comercial Siam Mall(1.3 milhas)
Golf Las Americas(1.3 milhas)
Tenerife (TFS-Tenerife do Sul)(11.3 milhas)
La Gomera (GMZ)(48.1 milhas)
Santa Cruz de Tenerife (TFN-Tenerife do Norte)(50.3 milhas)
Restaurante
Piscina
Quartos de não fumadores
Serviço de quartos
Balcão de turismo
Limpeza a seco
Localização
Avenida Antonio Domínguez Alfonso, 8, Arona, Ilhas Canárias, Espanha
Pirâmide de Arona (0.3 milhas)
Estadio Antonio Domínguez Alfonso (0.3 milhas)
Praia do Búnker (0.4 milhas)
Playa del Camisón (0.4 milhas)
Parque Central de Arona (0.5 milhas)
Praia das Américas (0.5 milhas)
Opções de quartos
10
Economy Double Room (3 adults)
Detalhes do quarto
3× Camas Individuais
1 Cama De Casal
e 1 Cama Individual
Dormidas 3
323 ft²
VarandaAr condicionadoCasa de banho privadaMini bar
9
Quarto Duplo, varanda, vista para a piscina
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 2
323 ft²
VarandaAr condicionadoCasa de banho privadaBerço(s) (grátis)
4
Quarto Duplo (Access to Up! Level Sun Terrace)
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 3
323 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
9
Quarto Duplo Standard, varanda (3 adults)
Detalhes do quarto
3× Camas Individuais
1 Cama De Casal
e 1 Cama Individual
Dormidas 3
323 ft²
VarandaAr condicionadoCasa de banho privadaMini bar
10
Economy Double Room
Detalhes do quarto
3× Camas Individuais
1 Cama De Casal
e 1 Cama Individual
Dormidas 2
323 ft²
VarandaAr condicionadoCasa de banho privadaMini bar
9
Quarto Duplo Standard, varanda (2 adults and 1 child)
Detalhes do quarto
3× Camas Individuais
1 Cama De Casal
e 1 Cama Individual
Dormidas 2
323 ft²
VarandaAr condicionadoCasa de banho privadaMini bar
11
Quarto Duplo para 1 Pessoa, varanda, vista para a piscina
Detalhes do quarto
1 Cama De Casal
323 ft²
VarandaAr condicionadoCasa de banho privadaBerço(s) (grátis)
4
Quarto Duplo Básico (Access to Up! Level Sun Terrace)
Detalhes do quarto
1 Cama Individual
323 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
10
Quarto Duplo Standard, varanda
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 2
323 ft²
VarandaAr condicionadoCasa de banho privadaBerço(s) (grátis)
4
Quarto Duplo (Access to Up! Level Sun Terrace)
Detalhes do quarto
1 Cama De Casal
2 Camas Individuais
Dormidas 2
323 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
13
Quarto Duplo Standard, varanda, vista para a piscina (3 adults)
Detalhes do quarto
3× Camas Individuais
1 Cama De Casal
e 1 Cama Individual
Dormidas 3
323 ft²
VarandaAr condicionadoCasa de banho privadaMini bar
10
Economy Duble Room (2 adults and 1 child)
Detalhes do quarto
3× Camas Individuais
1 Cama De Casal
e 1 Cama Individual
Dormidas 2
323 ft²
VarandaAr condicionadoCasa de banho privadaMini bar
10
Economy Double Room (1 adult)
Detalhes do quarto
3× Camas Individuais
1 Cama De Casal
e 1 Cama Individual
323 ft²
VarandaAr condicionadoCasa de banho privadaMini bar
10
Quarto Duplo Standard para 1 Pessoa, varanda
Detalhes do quarto
1 Cama De Casal
323 ft²
VarandaAr condicionadoCasa de banho privadaBerço(s) (grátis)
8
Quarto Duplo Standard, varanda, vista para a piscina (2 adults and 1 child)
Detalhes do quarto
3× Camas Individuais
1 Cama De Casal
e 1 Cama Individual
Dormidas 2
323 ft²
VarandaAr condicionadoCasa de banho privadaMini bar
Avaliações dos hóspedes sobre Spring Hotel Vulcano
8.4
Muito Bom
Com base em 334 avaliações verificadas
Quem se hospeda aqui?
Negócios
0%
Casal
70%
Família
18%
Grupos
8%
Individual
2%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em análises recentes do Spring Hotel Vulcano, os hóspedes elogiam consistentemente a localização central e a facilidade de acesso a pé a diversos locais, bem como as atraentes áreas de piscina com espreguiçadeiras em abundância. No entanto, o feedback sobre o serviço, o conforto dos quartos e certas instalações mostra uma variabilidade significativa e áreas que precisam de melhorias.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em análises recentes do Spring Hotel Vulcano, os hóspedes elogiam consistentemente a localização central e a facilidade de acesso a pé a diversos locais, bem como as atraentes áreas de piscina com espreguiçadeiras em abundância. No entanto, o feedback sobre o serviço, o conforto dos quartos e certas instalações mostra uma variabilidade significativa e áreas que precisam de melhorias.
A limpeza parece inconsistente: embora alguns descrevam quartos arrumados, várias avaliações relatam a presença de baratas nos quartos e falhas ocasionais na arrumação, como lençóis não trocados ou pisos não limpos, com alguns relatos também observados em áreas comuns. O serviço é misto, com muitos achando a equipe amigável e prestativa, mas há reclamações recorrentes sobre uma recepção rude ou pouco responsiva, check-in lento ou problemático e pouco acompanhamento. A refeição se destaca pela variedade do café da manhã, enquanto o feedback sobre o jantar é dividido, citando qualidade irregular, problemas de identificação ou temperatura e aglomeração em horários de pico. No geral, espere uma base conveniente com comodidades atraentes, mas com execução inconsistente.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As piscinas são um destaque, com muitas espreguiçadeiras, e vários hóspedes gostam do terraço UP pago. A academia e o spa às vezes parecem limitados, com problemas de manutenção ou fechamentos temporários mencionados.
Avaliações dos hóspedes relacionadas
8
Hans Petter
6 de dez. de 2024
·
A estadia foi de 5 noites
I recently stayed at Spring Hotel Vulcano for 5 nights and would like to share my experience. First, the positives: The breakfast is excellent, offering a wide variety of delicious options. The staff are incredibly friendly and service-minded, always ready to assist with a smile. The pool area is also very pleasant, providing a nice spot to relax and unwind. However, there are a few areas that need improvement. One major downside is the extra charge for using the safe in the room. This feels like an unnecessary way to extract more money from guests, as a room safe should be a standard amenity. Additionally, the rooms are poorly insulated, leading to significant noise issues. I could hear my neighbors coughing during the night, and the noise from the reception area was quite disruptive. Lastly, while the gym is adequate, it appears to be neglected. Several machines have visible rust, indicating a lack of proper maintenance. Overall, while there are some great aspects to Spring Hotel Vulcano, there are also areas that need attention to enhance the guest experience.
I recently stayed at Spring Hotel Vulcano for 5 nights and would like to share my experience. First, the positives: The breakfast is excellent, offering a wide variety of delicious options. The staff are incredibly friendly and service-minded, always ready to assist with a smile. The pool area is also very pleasant, providing a nice spot to relax and unwind. However, there are a few areas that need improvement. One major downside is the extra charge for using the safe in the room. This feels like an unnecessary way to extract more money from guests, as a room safe should be a standard amenity. Additionally, the rooms are poorly insulated, leading to significant noise issues. I could hear my neighbors coughing during the night, and the noise from the reception area was quite disruptive. Lastly, while the gym is adequate, it appears to be neglected. Several machines have visible rust, indicating a lack of proper maintenance. Overall, while there are some great aspects to Spring Hotel Vulcano, there are also areas that need attention to enhance the guest experience.
10
Ashleigh
3 de fev. de 2026
·
A estadia foi de 3 noites
Beautiful hotel and a great location. The staff were exceptional.Especially Nightshift reception staff when I had an issue. Plenty of beds buy the pool. No need to get up at the crack of dawn to reserve with a towel. Will definitely be returning.
Beautiful hotel and a great location. The staff were exceptional.Especially Nightshift reception staff when I had an issue. Plenty of beds buy the pool. No need to get up at the crack of dawn to reserve with a towel. Will definitely be returning.
10
Peter
9 de jan. de 2025
·
A estadia foi de 12 noites
Wirklich ein sehr schönes Hotel mit tollem Badebereich und alles wichtige Fußläufig erreichbar. Zimmer sehr sauber, Essensbuffet reichhaltig und für jeden etwas dabei. Personal sehr freundlich und hilfsbereit. Unbedingt dazu Buchen: die Dachterrasse. Top Blick und sehr ruhig. Werde dort das nächste mal wieder buchen.
Wirklich ein sehr schönes Hotel mit tollem Badebereich und alles wichtige Fußläufig erreichbar. Zimmer sehr sauber, Essensbuffet reichhaltig und für jeden etwas dabei. Personal sehr freundlich und hilfsbereit. Unbedingt dazu Buchen: die Dachterrasse. Top Blick und sehr ruhig. Werde dort das nächste mal wieder buchen.
10
Jon
12 de fev. de 2023
·
A estadia foi de 4 noites
Lovely hotel. Great location. Only strange thing was booking the top terrace three days in advance and not allowing you to book on the day even if there was spaces.
Lovely hotel. Great location. Only strange thing was booking the top terrace three days in advance and not allowing you to book on the day even if there was spaces.
8
Darren
15 de jul. de 2025
·
A estadia foi de 14 noites
Lovely breakfast and pools great and clean room
Lovely breakfast and pools great and clean room
8
DAWN
3 de dez. de 2023
·
A estadia foi de 7 noites
The hotel is impressive especially the entrance with seating in a jungle! The pools and sunbathing areas are kept in pristine condition and are a credit to the pool guys. The entertainment gent is a happy and inclusive person. Now to the disappointing bits; don’t expect to get in your room until after 3pm. For some reason the reception men are really arsey and when I asked for help with a cockroach and lizard in my room I felt the whole team were taking the piss out of me. The best on reception is the lady and even she seemed fed up when I asked for help with the extremely convoluted WiFi set up for your room - I may be old but I’m really clued up on computers and tech yet even I struggled with this!! The food was passable in the restaurant with good selections for breakfast and dinner but there wasn’t anything really good about the actual room - it was noisy, with s canteen feel and the brewing areas were not laid out well at all with constant bottlenecks queues for water, and a lack of teapots. Finally the bed in the bedroom was the best thing so I had s great nights sleep however the sheets were never changed the entire week I stayed which again was more disappointing than a genuine complaint. When you pay for 4-star but get service of 2-3 then it is disappointing. These are easy fixes in my opinion and I’d be happy to advice the hotel of them if they were open the listening to them without feeling I am being critical. There is slot to like about the hotel and it’s grounds
The hotel is impressive especially the entrance with seating in a jungle! The pools and sunbathing areas are kept in pristine condition and are a credit to the pool guys. The entertainment gent is a happy and inclusive person. Now to the disappointing bits; don’t expect to get in your room until after 3pm. For some reason the reception men are really arsey and when I asked for help with a cockroach and lizard in my room I felt the whole team were taking the piss out of me. The best on reception is the lady and even she seemed fed up when I asked for help with the extremely convoluted WiFi set up for your room - I may be old but I’m really clued up on computers and tech yet even I struggled with this!! The food was passable in the restaurant with good selections for breakfast and dinner but there wasn’t anything really good about the actual room - it was noisy, with s canteen feel and the brewing areas were not laid out well at all with constant bottlenecks queues for water, and a lack of teapots. Finally the bed in the bedroom was the best thing so I had s great nights sleep however the sheets were never changed the entire week I stayed which again was more disappointing than a genuine complaint. When you pay for 4-star but get service of 2-3 then it is disappointing. These are easy fixes in my opinion and I’d be happy to advice the hotel of them if they were open the listening to them without feeling I am being critical. There is slot to like about the hotel and it’s grounds
10
Felipe
4 de jun. de 2023
·
A estadia foi de 3 noites
Hotel tranquilo, con muy buenas instalaciones (piscina, gimnasio, habitaciones...) calidad y variedad en desayuno y cena.
Hotel tranquilo, con muy buenas instalaciones (piscina, gimnasio, habitaciones...) calidad y variedad en desayuno y cena.
2
Katie
16 de dez. de 2025
·
A estadia foi de 7 noites
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
8
Rachida
17 de abr. de 2025
·
A estadia foi de 5 noites
Le UP est juste top mais seulement quand il n’y a pas grand monde !
Le UP est juste top mais seulement quand il n’y a pas grand monde !
8
David
17 de mai. de 2022
·
A estadia foi de 7 noites
It was my wife’s birthday and our anniversary but it was not acknowledged at check in but that’s ok the hotel is fine we stayed there back in 1998 it’s where we got engaged again that was mentioned but no response from the hotel the only thing we was unhappy with was that the gym and spa was closed though out our stay no mention about it when we checked in so very disappointed about that I mentioned it to reception on day two as I couldn’t find the gym they told me they had a fire the week before but didn’t think it would be a good idea to tell there customers overall ok but they lack a bit of care to there customers
It was my wife’s birthday and our anniversary but it was not acknowledged at check in but that’s ok the hotel is fine we stayed there back in 1998 it’s where we got engaged again that was mentioned but no response from the hotel the only thing we was unhappy with was that the gym and spa was closed though out our stay no mention about it when we checked in so very disappointed about that I mentioned it to reception on day two as I couldn’t find the gym they told me they had a fire the week before but didn’t think it would be a good idea to tell there customers overall ok but they lack a bit of care to there customers
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Relatos de baratas em alguns quartos e áreas comuns, juntamente com falhas ocasionais na arrumação (por exemplo, lençóis não trocados ou pisos sujos), contrastam com inúmeros comentários sobre quartos limpos.
Avaliações dos hóspedes relacionadas
8
Efemia
25 de fev. de 2023
·
A estadia foi de 7 noites
Flott hótel með góðum mat. Mikið hreinlæti.
Flott hótel með góðum mat. Mikið hreinlæti.
10
Peter
9 de jan. de 2025
·
A estadia foi de 12 noites
Wirklich ein sehr schönes Hotel mit tollem Badebereich und alles wichtige Fußläufig erreichbar. Zimmer sehr sauber, Essensbuffet reichhaltig und für jeden etwas dabei. Personal sehr freundlich und hilfsbereit. Unbedingt dazu Buchen: die Dachterrasse. Top Blick und sehr ruhig. Werde dort das nächste mal wieder buchen.
Wirklich ein sehr schönes Hotel mit tollem Badebereich und alles wichtige Fußläufig erreichbar. Zimmer sehr sauber, Essensbuffet reichhaltig und für jeden etwas dabei. Personal sehr freundlich und hilfsbereit. Unbedingt dazu Buchen: die Dachterrasse. Top Blick und sehr ruhig. Werde dort das nächste mal wieder buchen.
8
dario
3 de jan. de 2023
·
A estadia foi de 19.357 noites
Struttura eccellente, camera ampia, pulita e silenziosa, gradito il kit the e caffe presente in camera. Altrettanto belle le piscine esterne con ampia disponibilità di lettini e zona bar gradevole. Colazione internazionale con ampia offerta di qualsiasi tipo.
Struttura eccellente, camera ampia, pulita e silenziosa, gradito il kit the e caffe presente in camera. Altrettanto belle le piscine esterne con ampia disponibilità di lettini e zona bar gradevole. Colazione internazionale con ampia offerta di qualsiasi tipo.
8
Darren
15 de jul. de 2025
·
A estadia foi de 14 noites
Lovely breakfast and pools great and clean room
Lovely breakfast and pools great and clean room
10
Matthew
20 de mai. de 2025
·
A estadia foi de 5 noites
Great hotel really central to the main strip and very clean - breakfast was also very good
Great hotel really central to the main strip and very clean - breakfast was also very good
8
DAWN
3 de dez. de 2023
·
A estadia foi de 7 noites
The hotel is impressive especially the entrance with seating in a jungle! The pools and sunbathing areas are kept in pristine condition and are a credit to the pool guys. The entertainment gent is a happy and inclusive person. Now to the disappointing bits; don’t expect to get in your room until after 3pm. For some reason the reception men are really arsey and when I asked for help with a cockroach and lizard in my room I felt the whole team were taking the piss out of me. The best on reception is the lady and even she seemed fed up when I asked for help with the extremely convoluted WiFi set up for your room - I may be old but I’m really clued up on computers and tech yet even I struggled with this!! The food was passable in the restaurant with good selections for breakfast and dinner but there wasn’t anything really good about the actual room - it was noisy, with s canteen feel and the brewing areas were not laid out well at all with constant bottlenecks queues for water, and a lack of teapots. Finally the bed in the bedroom was the best thing so I had s great nights sleep however the sheets were never changed the entire week I stayed which again was more disappointing than a genuine complaint. When you pay for 4-star but get service of 2-3 then it is disappointing. These are easy fixes in my opinion and I’d be happy to advice the hotel of them if they were open the listening to them without feeling I am being critical. There is slot to like about the hotel and it’s grounds
The hotel is impressive especially the entrance with seating in a jungle! The pools and sunbathing areas are kept in pristine condition and are a credit to the pool guys. The entertainment gent is a happy and inclusive person. Now to the disappointing bits; don’t expect to get in your room until after 3pm. For some reason the reception men are really arsey and when I asked for help with a cockroach and lizard in my room I felt the whole team were taking the piss out of me. The best on reception is the lady and even she seemed fed up when I asked for help with the extremely convoluted WiFi set up for your room - I may be old but I’m really clued up on computers and tech yet even I struggled with this!! The food was passable in the restaurant with good selections for breakfast and dinner but there wasn’t anything really good about the actual room - it was noisy, with s canteen feel and the brewing areas were not laid out well at all with constant bottlenecks queues for water, and a lack of teapots. Finally the bed in the bedroom was the best thing so I had s great nights sleep however the sheets were never changed the entire week I stayed which again was more disappointing than a genuine complaint. When you pay for 4-star but get service of 2-3 then it is disappointing. These are easy fixes in my opinion and I’d be happy to advice the hotel of them if they were open the listening to them without feeling I am being critical. There is slot to like about the hotel and it’s grounds
6
Angela
9 de jan. de 2023
·
A estadia foi de 6 noites
We stayed at this hotel 25 years ago, and chose it this time because of the location to the beach and airport, and it was reasonably priced. On arrival the room we booked wasnt available, we moved the next day, both rooms were not overly clean, and the floor in our second room wasnt cleaned all week, my feet were dirty going into the shower. The bar is nice and the entertainment is ok. The food served in the restaurant if you are on a normal diet, and eat most things is adequate. However, I am gluten free, and for the first four days none of the food as labelled which made life a little difficult. Chicken was cooked on the same grill as pork, this should not happen, not just because I am highly allergic, but on religious grounds too. I asked about gluten free bread and cereal at breakfast the first morning and was told they didnt have anything. I went to the supermarket and brought my own. It should have been out each morning as I wasnt the only one, I dont like to keep asking for it every morning, I was told one morning I could have a baguette, but notice others were given bread, but they were Spanish!!! The hotel is very nice, and staff are very friendly, but it will probably be another 25 years before I revisit this hotel.
We stayed at this hotel 25 years ago, and chose it this time because of the location to the beach and airport, and it was reasonably priced. On arrival the room we booked wasnt available, we moved the next day, both rooms were not overly clean, and the floor in our second room wasnt cleaned all week, my feet were dirty going into the shower. The bar is nice and the entertainment is ok. The food served in the restaurant if you are on a normal diet, and eat most things is adequate. However, I am gluten free, and for the first four days none of the food as labelled which made life a little difficult. Chicken was cooked on the same grill as pork, this should not happen, not just because I am highly allergic, but on religious grounds too. I asked about gluten free bread and cereal at breakfast the first morning and was told they didnt have anything. I went to the supermarket and brought my own. It should have been out each morning as I wasnt the only one, I dont like to keep asking for it every morning, I was told one morning I could have a baguette, but notice others were given bread, but they were Spanish!!! The hotel is very nice, and staff are very friendly, but it will probably be another 25 years before I revisit this hotel.
2
Fiona Lorraine
9 de set. de 2023
·
A estadia foi de 7 noites
This hotel is lovely but they clearly have a problem with a cockroach infestation which they acknowledged that they were already aware of but are not dealing with properly or seriously enough in my opinion. My own room on the ground floor and my friends room on the 7th floor which was a premium room both had cockroaches and they were running around the swimming pool area too. I think this hotel needs an urgent health and safety inspection and should have its Expedia recommended staus removed until a inspection is passed.
This hotel is lovely but they clearly have a problem with a cockroach infestation which they acknowledged that they were already aware of but are not dealing with properly or seriously enough in my opinion. My own room on the ground floor and my friends room on the 7th floor which was a premium room both had cockroaches and they were running around the swimming pool area too. I think this hotel needs an urgent health and safety inspection and should have its Expedia recommended staus removed until a inspection is passed.
4
Paulo
6 de jan. de 2025
·
A estadia foi de 4 noites
I would like to express my dissatisfaction regarding the conditions of the room I am staying in. Unfortunately, I have noticed the presence of cockroaches in the room, which is completely unacceptable. Additionally, the spring mattress is quite uncomfortable and does not meet quality expectations. Overall, the room is far below the expected standard, especially considering the daily rate being charged. I hope these issues are addressed urgently and that the hotel takes the necessary steps to ensure a clean, comfortable environment that aligns with the price.
I would like to express my dissatisfaction regarding the conditions of the room I am staying in. Unfortunately, I have noticed the presence of cockroaches in the room, which is completely unacceptable. Additionally, the spring mattress is quite uncomfortable and does not meet quality expectations. Overall, the room is far below the expected standard, especially considering the daily rate being charged. I hope these issues are addressed urgently and that the hotel takes the necessary steps to ensure a clean, comfortable environment that aligns with the price.
4
Emilie
21 de fev. de 2026
·
A estadia foi de 4 noites
I recently stayed at Hotel Vulcano, and unfortunately my experience did not meet the standards I expect from a four-star hotel. During my stay, I encountered several cockroaches in my room. When I informed reception, the initial solution offered was simply to provide spray. I had to insist on changing rooms myself, and this happened late in the evening without any clear apology or reassurance. This handling of the situation was disappointing. I also sent an email afterwards explaining my concerns, but I have not received any response. The lack of follow-up and communication is concerning. There was noticeable noise in the room that affected my comfort. In addition, I asked at reception if a bathrobe was available, but was told it was not — something I would normally expect in a hotel of this category. The hotel advertises yoga and Pilates as part of its wellness offering, yet these classes are only held twice per week in a small indoor room. Given the climate and setting, I would have expected a more suitable or outdoor space. This does not reflect the image presented in the marketing. Furthermore, the rooftop terrace is shown on Hotels.com as a facility, but access is not included in the standard room price, which feels misleading. One positive aspect was that I was allowed early check-in at around 11:30 am, which I appreciated. Overall, the guest handling and the gap between marketing and reality were disappointing.
I recently stayed at Hotel Vulcano, and unfortunately my experience did not meet the standards I expect from a four-star hotel. During my stay, I encountered several cockroaches in my room. When I informed reception, the initial solution offered was simply to provide spray. I had to insist on changing rooms myself, and this happened late in the evening without any clear apology or reassurance. This handling of the situation was disappointing. I also sent an email afterwards explaining my concerns, but I have not received any response. The lack of follow-up and communication is concerning. There was noticeable noise in the room that affected my comfort. In addition, I asked at reception if a bathrobe was available, but was told it was not — something I would normally expect in a hotel of this category. The hotel advertises yoga and Pilates as part of its wellness offering, yet these classes are only held twice per week in a small indoor room. Given the climate and setting, I would have expected a more suitable or outdoor space. This does not reflect the image presented in the marketing. Furthermore, the rooftop terrace is shown on Hotels.com as a facility, but access is not included in the standard room price, which feels misleading. One positive aspect was that I was allowed early check-in at around 11:30 am, which I appreciated. Overall, the guest handling and the gap between marketing and reality were disappointing.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente modernos e, em alguns casos, espaçosos e silenciosos, com vários hóspedes elogiando o conforto. Outros observam qualidade de cama irregular, isolamento acústico deficiente, causando ruído de vizinhos ou áreas comuns, e Wi-Fi instável no quarto.
Avaliações dos hóspedes relacionadas
8
Hans Petter
6 de dez. de 2024
·
A estadia foi de 5 noites
I recently stayed at Spring Hotel Vulcano for 5 nights and would like to share my experience. First, the positives: The breakfast is excellent, offering a wide variety of delicious options. The staff are incredibly friendly and service-minded, always ready to assist with a smile. The pool area is also very pleasant, providing a nice spot to relax and unwind. However, there are a few areas that need improvement. One major downside is the extra charge for using the safe in the room. This feels like an unnecessary way to extract more money from guests, as a room safe should be a standard amenity. Additionally, the rooms are poorly insulated, leading to significant noise issues. I could hear my neighbors coughing during the night, and the noise from the reception area was quite disruptive. Lastly, while the gym is adequate, it appears to be neglected. Several machines have visible rust, indicating a lack of proper maintenance. Overall, while there are some great aspects to Spring Hotel Vulcano, there are also areas that need attention to enhance the guest experience.
I recently stayed at Spring Hotel Vulcano for 5 nights and would like to share my experience. First, the positives: The breakfast is excellent, offering a wide variety of delicious options. The staff are incredibly friendly and service-minded, always ready to assist with a smile. The pool area is also very pleasant, providing a nice spot to relax and unwind. However, there are a few areas that need improvement. One major downside is the extra charge for using the safe in the room. This feels like an unnecessary way to extract more money from guests, as a room safe should be a standard amenity. Additionally, the rooms are poorly insulated, leading to significant noise issues. I could hear my neighbors coughing during the night, and the noise from the reception area was quite disruptive. Lastly, while the gym is adequate, it appears to be neglected. Several machines have visible rust, indicating a lack of proper maintenance. Overall, while there are some great aspects to Spring Hotel Vulcano, there are also areas that need attention to enhance the guest experience.
10
Lorena
18 de dez. de 2022
·
A estadia foi de 14 noites
Das 1.mal in diesem Hotel. Alles super. Essen für alle etwas dabei. Morgenbuffet grosse Klasse. Der beheizte Aussenpool top. Wir hatten eine grosse Terrasse mit Dusche, Tisch, Stühle und 2 Liegebetten. Das Schlafzimmer geräumig mit guten Matratzen. Nicht zu hart und nicht zu weich. Eine begehbare grosse Dusche. Sehr freundliches, präsentes Personal. Sehr gute Lage. Preis/Leistungsverhältnis top. Wir kommen wieder.
Das 1.mal in diesem Hotel. Alles super. Essen für alle etwas dabei. Morgenbuffet grosse Klasse. Der beheizte Aussenpool top. Wir hatten eine grosse Terrasse mit Dusche, Tisch, Stühle und 2 Liegebetten. Das Schlafzimmer geräumig mit guten Matratzen. Nicht zu hart und nicht zu weich. Eine begehbare grosse Dusche. Sehr freundliches, präsentes Personal. Sehr gute Lage. Preis/Leistungsverhältnis top. Wir kommen wieder.
10
Giuseppe
10 de set. de 2022
·
A estadia foi de 7 noites
Ho apprezzato il design moderno dell'hotel. Una hall grandissima con vegetazione, pareti di vetro e fontane. Camere enormi ( rispetto allo standard ) arredate in modo moderno e funzionale. Divanetto, armadio a muro con luce, tanti punti luce in camera, bagno con doccia spaziosa. Asciugamano grandi per la piscina in dotazione. App sul cellulare per comunicare con la reception, richiedere servizi ( ad esempio il cambio di lenzuola ), essere informati sulle attività del hotel. Buffet colazione e cena vario e gradevole. Certo non è stato proprio tutto perfetto ma direi un hotel con 4 stelle vere e meritatissime. La zona è centralissima, un pò rumorosa ma il chiasso cessa intorno alle 23. Non è vicino al mare ma le principali spiagge della zona si raggiungono in 10 minuti a piedi. Sono rimasto molto soddisfatto e ci ritornerei.
Ho apprezzato il design moderno dell'hotel. Una hall grandissima con vegetazione, pareti di vetro e fontane. Camere enormi ( rispetto allo standard ) arredate in modo moderno e funzionale. Divanetto, armadio a muro con luce, tanti punti luce in camera, bagno con doccia spaziosa. Asciugamano grandi per la piscina in dotazione. App sul cellulare per comunicare con la reception, richiedere servizi ( ad esempio il cambio di lenzuola ), essere informati sulle attività del hotel. Buffet colazione e cena vario e gradevole. Certo non è stato proprio tutto perfetto ma direi un hotel con 4 stelle vere e meritatissime. La zona è centralissima, un pò rumorosa ma il chiasso cessa intorno alle 23. Non è vicino al mare ma le principali spiagge della zona si raggiungono in 10 minuti a piedi. Sono rimasto molto soddisfatto e ci ritornerei.
8
dario
3 de jan. de 2023
·
A estadia foi de 19.357 noites
Struttura eccellente, camera ampia, pulita e silenziosa, gradito il kit the e caffe presente in camera. Altrettanto belle le piscine esterne con ampia disponibilità di lettini e zona bar gradevole. Colazione internazionale con ampia offerta di qualsiasi tipo.
Struttura eccellente, camera ampia, pulita e silenziosa, gradito il kit the e caffe presente in camera. Altrettanto belle le piscine esterne con ampia disponibilità di lettini e zona bar gradevole. Colazione internazionale con ampia offerta di qualsiasi tipo.
6
David
13 de mar. de 2024
·
A estadia foi de 8 noites
We stayed here last year and it was very good. This year wasn't as great. The bedsheets were poor quality, some of the staff were quite rude and you couldn't get wifi in the bedrooms, only in the lobby area. I don't think we'll be back.
We stayed here last year and it was very good. This year wasn't as great. The bedsheets were poor quality, some of the staff were quite rude and you couldn't get wifi in the bedrooms, only in the lobby area. I don't think we'll be back.
8
DAWN
3 de dez. de 2023
·
A estadia foi de 7 noites
The hotel is impressive especially the entrance with seating in a jungle! The pools and sunbathing areas are kept in pristine condition and are a credit to the pool guys. The entertainment gent is a happy and inclusive person. Now to the disappointing bits; don’t expect to get in your room until after 3pm. For some reason the reception men are really arsey and when I asked for help with a cockroach and lizard in my room I felt the whole team were taking the piss out of me. The best on reception is the lady and even she seemed fed up when I asked for help with the extremely convoluted WiFi set up for your room - I may be old but I’m really clued up on computers and tech yet even I struggled with this!! The food was passable in the restaurant with good selections for breakfast and dinner but there wasn’t anything really good about the actual room - it was noisy, with s canteen feel and the brewing areas were not laid out well at all with constant bottlenecks queues for water, and a lack of teapots. Finally the bed in the bedroom was the best thing so I had s great nights sleep however the sheets were never changed the entire week I stayed which again was more disappointing than a genuine complaint. When you pay for 4-star but get service of 2-3 then it is disappointing. These are easy fixes in my opinion and I’d be happy to advice the hotel of them if they were open the listening to them without feeling I am being critical. There is slot to like about the hotel and it’s grounds
The hotel is impressive especially the entrance with seating in a jungle! The pools and sunbathing areas are kept in pristine condition and are a credit to the pool guys. The entertainment gent is a happy and inclusive person. Now to the disappointing bits; don’t expect to get in your room until after 3pm. For some reason the reception men are really arsey and when I asked for help with a cockroach and lizard in my room I felt the whole team were taking the piss out of me. The best on reception is the lady and even she seemed fed up when I asked for help with the extremely convoluted WiFi set up for your room - I may be old but I’m really clued up on computers and tech yet even I struggled with this!! The food was passable in the restaurant with good selections for breakfast and dinner but there wasn’t anything really good about the actual room - it was noisy, with s canteen feel and the brewing areas were not laid out well at all with constant bottlenecks queues for water, and a lack of teapots. Finally the bed in the bedroom was the best thing so I had s great nights sleep however the sheets were never changed the entire week I stayed which again was more disappointing than a genuine complaint. When you pay for 4-star but get service of 2-3 then it is disappointing. These are easy fixes in my opinion and I’d be happy to advice the hotel of them if they were open the listening to them without feeling I am being critical. There is slot to like about the hotel and it’s grounds
2
Katie
16 de dez. de 2025
·
A estadia foi de 7 noites
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
4
Paulo
6 de jan. de 2025
·
A estadia foi de 4 noites
I would like to express my dissatisfaction regarding the conditions of the room I am staying in. Unfortunately, I have noticed the presence of cockroaches in the room, which is completely unacceptable. Additionally, the spring mattress is quite uncomfortable and does not meet quality expectations. Overall, the room is far below the expected standard, especially considering the daily rate being charged. I hope these issues are addressed urgently and that the hotel takes the necessary steps to ensure a clean, comfortable environment that aligns with the price.
I would like to express my dissatisfaction regarding the conditions of the room I am staying in. Unfortunately, I have noticed the presence of cockroaches in the room, which is completely unacceptable. Additionally, the spring mattress is quite uncomfortable and does not meet quality expectations. Overall, the room is far below the expected standard, especially considering the daily rate being charged. I hope these issues are addressed urgently and that the hotel takes the necessary steps to ensure a clean, comfortable environment that aligns with the price.
10
Joy
24 de fev. de 2025
·
A estadia foi de 1 noite
This hotel was excellent. The room and facilities were excellent and we would definitely stay again. However, we had terrible difficulty getting on the wi-fi. We asked on numerous occasions how to access the wi-fi at reception and eventually on the third occasion we were given the password and got on easily and really not sure why we were not given this when we first asked. This was a big problem for us as we had our 14 year old grandaughter with us and she was really unhappy with no wi-fi. We struggled for over 2 hrs. Other guests checking in were offered a welcome drink and we were not offered one. My husband eventually asked for one and we were given it, but we wouldn't have got one if we didn't ask. We also found one of the staff at reception quite rude. My husband has difficulty hearing and when he didn't hear what she said to him and he said pardon to her, she shouted back to him quite rudely. Also, we had booked a double room with a sofa bed for three people. We thought the sofa bed would have been made up but it wasn't. We waited for someone to make it up and no-one did. There were no sheets for us to do it. We tried to ring reception on the phone and kept getting an automated message that the number wasn't available. My grandaughter fell asleep on the sofa bed with no sheet and just a blanket. When we complained about this the receptionist said we should have rang. We told her we did ring and the phone number wasn't working. She didn't seem to care.
This hotel was excellent. The room and facilities were excellent and we would definitely stay again. However, we had terrible difficulty getting on the wi-fi. We asked on numerous occasions how to access the wi-fi at reception and eventually on the third occasion we were given the password and got on easily and really not sure why we were not given this when we first asked. This was a big problem for us as we had our 14 year old grandaughter with us and she was really unhappy with no wi-fi. We struggled for over 2 hrs. Other guests checking in were offered a welcome drink and we were not offered one. My husband eventually asked for one and we were given it, but we wouldn't have got one if we didn't ask. We also found one of the staff at reception quite rude. My husband has difficulty hearing and when he didn't hear what she said to him and he said pardon to her, she shouted back to him quite rudely. Also, we had booked a double room with a sofa bed for three people. We thought the sofa bed would have been made up but it wasn't. We waited for someone to make it up and no-one did. There were no sheets for us to do it. We tried to ring reception on the phone and kept getting an automated message that the number wasn't available. My grandaughter fell asleep on the sofa bed with no sheet and just a blanket. When we complained about this the receptionist said we should have rang. We told her we did ring and the phone number wasn't working. She didn't seem to care.
6
Signý S.
6 de fev. de 2026
·
A estadia foi de 8 noites
Renew the beds please
Renew the beds please
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O feedback sobre o serviço é misto: muitos destacam a equipe amigável e prestativa, mas várias avaliações relatam uma recepção rude ou pouco responsiva, resolução de problemas ou acompanhamento ruins e problemas ou mal-entendidos no check-in.
Avaliações dos hóspedes relacionadas
10
Ashleigh
3 de fev. de 2026
·
A estadia foi de 3 noites
Beautiful hotel and a great location. The staff were exceptional.Especially Nightshift reception staff when I had an issue. Plenty of beds buy the pool. No need to get up at the crack of dawn to reserve with a towel. Will definitely be returning.
Beautiful hotel and a great location. The staff were exceptional.Especially Nightshift reception staff when I had an issue. Plenty of beds buy the pool. No need to get up at the crack of dawn to reserve with a towel. Will definitely be returning.
10
Gillian
14 de abr. de 2023
·
A estadia foi de 7 noites
Thoroughly enjoyed our stay at Spring Vulcano Hotel. A good choice of meals and very friendly staff. Would definitely stay here again.
Thoroughly enjoyed our stay at Spring Vulcano Hotel. A good choice of meals and very friendly staff. Would definitely stay here again.
6
David
13 de mar. de 2024
·
A estadia foi de 8 noites
We stayed here last year and it was very good. This year wasn't as great. The bedsheets were poor quality, some of the staff were quite rude and you couldn't get wifi in the bedrooms, only in the lobby area. I don't think we'll be back.
We stayed here last year and it was very good. This year wasn't as great. The bedsheets were poor quality, some of the staff were quite rude and you couldn't get wifi in the bedrooms, only in the lobby area. I don't think we'll be back.
8
Kjetil
31 de mai. de 2025
·
A estadia foi de 1 noite
Mat bra, rom bra, badeområdet bra, hyggelig betjening
Mat bra, rom bra, badeområdet bra, hyggelig betjening
6
Jan
9 de dez. de 2025
·
A estadia foi de 1 noite
Masse rot ved innsjekking, og fikk ikke det rommet jeg hadde bestilt.
Masse rot ved innsjekking, og fikk ikke det rommet jeg hadde bestilt.
6
Angela
9 de jan. de 2023
·
A estadia foi de 6 noites
We stayed at this hotel 25 years ago, and chose it this time because of the location to the beach and airport, and it was reasonably priced. On arrival the room we booked wasnt available, we moved the next day, both rooms were not overly clean, and the floor in our second room wasnt cleaned all week, my feet were dirty going into the shower. The bar is nice and the entertainment is ok. The food served in the restaurant if you are on a normal diet, and eat most things is adequate. However, I am gluten free, and for the first four days none of the food as labelled which made life a little difficult. Chicken was cooked on the same grill as pork, this should not happen, not just because I am highly allergic, but on religious grounds too. I asked about gluten free bread and cereal at breakfast the first morning and was told they didnt have anything. I went to the supermarket and brought my own. It should have been out each morning as I wasnt the only one, I dont like to keep asking for it every morning, I was told one morning I could have a baguette, but notice others were given bread, but they were Spanish!!! The hotel is very nice, and staff are very friendly, but it will probably be another 25 years before I revisit this hotel.
We stayed at this hotel 25 years ago, and chose it this time because of the location to the beach and airport, and it was reasonably priced. On arrival the room we booked wasnt available, we moved the next day, both rooms were not overly clean, and the floor in our second room wasnt cleaned all week, my feet were dirty going into the shower. The bar is nice and the entertainment is ok. The food served in the restaurant if you are on a normal diet, and eat most things is adequate. However, I am gluten free, and for the first four days none of the food as labelled which made life a little difficult. Chicken was cooked on the same grill as pork, this should not happen, not just because I am highly allergic, but on religious grounds too. I asked about gluten free bread and cereal at breakfast the first morning and was told they didnt have anything. I went to the supermarket and brought my own. It should have been out each morning as I wasnt the only one, I dont like to keep asking for it every morning, I was told one morning I could have a baguette, but notice others were given bread, but they were Spanish!!! The hotel is very nice, and staff are very friendly, but it will probably be another 25 years before I revisit this hotel.
2
Katie
16 de dez. de 2025
·
A estadia foi de 7 noites
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
8
David
17 de mai. de 2022
·
A estadia foi de 7 noites
It was my wife’s birthday and our anniversary but it was not acknowledged at check in but that’s ok the hotel is fine we stayed there back in 1998 it’s where we got engaged again that was mentioned but no response from the hotel the only thing we was unhappy with was that the gym and spa was closed though out our stay no mention about it when we checked in so very disappointed about that I mentioned it to reception on day two as I couldn’t find the gym they told me they had a fire the week before but didn’t think it would be a good idea to tell there customers overall ok but they lack a bit of care to there customers
It was my wife’s birthday and our anniversary but it was not acknowledged at check in but that’s ok the hotel is fine we stayed there back in 1998 it’s where we got engaged again that was mentioned but no response from the hotel the only thing we was unhappy with was that the gym and spa was closed though out our stay no mention about it when we checked in so very disappointed about that I mentioned it to reception on day two as I couldn’t find the gym they told me they had a fire the week before but didn’t think it would be a good idea to tell there customers overall ok but they lack a bit of care to there customers
10
Joy
24 de fev. de 2025
·
A estadia foi de 1 noite
This hotel was excellent. The room and facilities were excellent and we would definitely stay again. However, we had terrible difficulty getting on the wi-fi. We asked on numerous occasions how to access the wi-fi at reception and eventually on the third occasion we were given the password and got on easily and really not sure why we were not given this when we first asked. This was a big problem for us as we had our 14 year old grandaughter with us and she was really unhappy with no wi-fi. We struggled for over 2 hrs. Other guests checking in were offered a welcome drink and we were not offered one. My husband eventually asked for one and we were given it, but we wouldn't have got one if we didn't ask. We also found one of the staff at reception quite rude. My husband has difficulty hearing and when he didn't hear what she said to him and he said pardon to her, she shouted back to him quite rudely. Also, we had booked a double room with a sofa bed for three people. We thought the sofa bed would have been made up but it wasn't. We waited for someone to make it up and no-one did. There were no sheets for us to do it. We tried to ring reception on the phone and kept getting an automated message that the number wasn't available. My grandaughter fell asleep on the sofa bed with no sheet and just a blanket. When we complained about this the receptionist said we should have rang. We told her we did ring and the phone number wasn't working. She didn't seem to care.
This hotel was excellent. The room and facilities were excellent and we would definitely stay again. However, we had terrible difficulty getting on the wi-fi. We asked on numerous occasions how to access the wi-fi at reception and eventually on the third occasion we were given the password and got on easily and really not sure why we were not given this when we first asked. This was a big problem for us as we had our 14 year old grandaughter with us and she was really unhappy with no wi-fi. We struggled for over 2 hrs. Other guests checking in were offered a welcome drink and we were not offered one. My husband eventually asked for one and we were given it, but we wouldn't have got one if we didn't ask. We also found one of the staff at reception quite rude. My husband has difficulty hearing and when he didn't hear what she said to him and he said pardon to her, she shouted back to him quite rudely. Also, we had booked a double room with a sofa bed for three people. We thought the sofa bed would have been made up but it wasn't. We waited for someone to make it up and no-one did. There were no sheets for us to do it. We tried to ring reception on the phone and kept getting an automated message that the number wasn't available. My grandaughter fell asleep on the sofa bed with no sheet and just a blanket. When we complained about this the receptionist said we should have rang. We told her we did ring and the phone number wasn't working. She didn't seem to care.
4
Emilie
21 de fev. de 2026
·
A estadia foi de 4 noites
I recently stayed at Hotel Vulcano, and unfortunately my experience did not meet the standards I expect from a four-star hotel. During my stay, I encountered several cockroaches in my room. When I informed reception, the initial solution offered was simply to provide spray. I had to insist on changing rooms myself, and this happened late in the evening without any clear apology or reassurance. This handling of the situation was disappointing. I also sent an email afterwards explaining my concerns, but I have not received any response. The lack of follow-up and communication is concerning. There was noticeable noise in the room that affected my comfort. In addition, I asked at reception if a bathrobe was available, but was told it was not — something I would normally expect in a hotel of this category. The hotel advertises yoga and Pilates as part of its wellness offering, yet these classes are only held twice per week in a small indoor room. Given the climate and setting, I would have expected a more suitable or outdoor space. This does not reflect the image presented in the marketing. Furthermore, the rooftop terrace is shown on Hotels.com as a facility, but access is not included in the standard room price, which feels misleading. One positive aspect was that I was allowed early check-in at around 11:30 am, which I appreciated. Overall, the guest handling and the gap between marketing and reality were disappointing.
I recently stayed at Hotel Vulcano, and unfortunately my experience did not meet the standards I expect from a four-star hotel. During my stay, I encountered several cockroaches in my room. When I informed reception, the initial solution offered was simply to provide spray. I had to insist on changing rooms myself, and this happened late in the evening without any clear apology or reassurance. This handling of the situation was disappointing. I also sent an email afterwards explaining my concerns, but I have not received any response. The lack of follow-up and communication is concerning. There was noticeable noise in the room that affected my comfort. In addition, I asked at reception if a bathrobe was available, but was told it was not — something I would normally expect in a hotel of this category. The hotel advertises yoga and Pilates as part of its wellness offering, yet these classes are only held twice per week in a small indoor room. Given the climate and setting, I would have expected a more suitable or outdoor space. This does not reflect the image presented in the marketing. Furthermore, the rooftop terrace is shown on Hotels.com as a facility, but access is not included in the standard room price, which feels misleading. One positive aspect was that I was allowed early check-in at around 11:30 am, which I appreciated. Overall, the guest handling and the gap between marketing and reality were disappointing.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Central e com fácil acesso a pé a praias, lojas e restaurantes, tornando-o conveniente para explorar a área.
Avaliações dos hóspedes relacionadas
8
Karolien
7 de ago. de 2025
·
A estadia foi de 11 noites
Het ontbijt buffet was fantastisch, het was zeer uitgebreid met iedere ochtend enkele speciale gerechten die elke dag wisselden. Alles was ook vers en werd goed bijgevuld. Het personeel is zeer vriendelijk en behulpzaam. De kamer was prima in orde en het hotel is op wandelafstand van het strand. Enkel jammer dat er zeer veel zwervers in de omgeving van het hotel zitten, van op ons balkon zagen we daklozen met al hun spullen op de grond liggen en hun behoefte doen.
Het ontbijt buffet was fantastisch, het was zeer uitgebreid met iedere ochtend enkele speciale gerechten die elke dag wisselden. Alles was ook vers en werd goed bijgevuld. Het personeel is zeer vriendelijk en behulpzaam. De kamer was prima in orde en het hotel is op wandelafstand van het strand. Enkel jammer dat er zeer veel zwervers in de omgeving van het hotel zitten, van op ons balkon zagen we daklozen met al hun spullen op de grond liggen en hun behoefte doen.
10
Ashleigh
3 de fev. de 2026
·
A estadia foi de 3 noites
Beautiful hotel and a great location. The staff were exceptional.Especially Nightshift reception staff when I had an issue. Plenty of beds buy the pool. No need to get up at the crack of dawn to reserve with a towel. Will definitely be returning.
Beautiful hotel and a great location. The staff were exceptional.Especially Nightshift reception staff when I had an issue. Plenty of beds buy the pool. No need to get up at the crack of dawn to reserve with a towel. Will definitely be returning.
10
Giuseppe
10 de set. de 2022
·
A estadia foi de 7 noites
Ho apprezzato il design moderno dell'hotel. Una hall grandissima con vegetazione, pareti di vetro e fontane. Camere enormi ( rispetto allo standard ) arredate in modo moderno e funzionale. Divanetto, armadio a muro con luce, tanti punti luce in camera, bagno con doccia spaziosa. Asciugamano grandi per la piscina in dotazione. App sul cellulare per comunicare con la reception, richiedere servizi ( ad esempio il cambio di lenzuola ), essere informati sulle attività del hotel. Buffet colazione e cena vario e gradevole. Certo non è stato proprio tutto perfetto ma direi un hotel con 4 stelle vere e meritatissime. La zona è centralissima, un pò rumorosa ma il chiasso cessa intorno alle 23. Non è vicino al mare ma le principali spiagge della zona si raggiungono in 10 minuti a piedi. Sono rimasto molto soddisfatto e ci ritornerei.
Ho apprezzato il design moderno dell'hotel. Una hall grandissima con vegetazione, pareti di vetro e fontane. Camere enormi ( rispetto allo standard ) arredate in modo moderno e funzionale. Divanetto, armadio a muro con luce, tanti punti luce in camera, bagno con doccia spaziosa. Asciugamano grandi per la piscina in dotazione. App sul cellulare per comunicare con la reception, richiedere servizi ( ad esempio il cambio di lenzuola ), essere informati sulle attività del hotel. Buffet colazione e cena vario e gradevole. Certo non è stato proprio tutto perfetto ma direi un hotel con 4 stelle vere e meritatissime. La zona è centralissima, un pò rumorosa ma il chiasso cessa intorno alle 23. Non è vicino al mare ma le principali spiagge della zona si raggiungono in 10 minuti a piedi. Sono rimasto molto soddisfatto e ci ritornerei.
10
Margaret
31 de ago. de 2025
·
A estadia foi de 5 noites
Lovely property in a central location. Breakfast was outstanding and available up to 12 pm
Lovely property in a central location. Breakfast was outstanding and available up to 12 pm
10
Peter
9 de jan. de 2025
·
A estadia foi de 12 noites
Wirklich ein sehr schönes Hotel mit tollem Badebereich und alles wichtige Fußläufig erreichbar. Zimmer sehr sauber, Essensbuffet reichhaltig und für jeden etwas dabei. Personal sehr freundlich und hilfsbereit. Unbedingt dazu Buchen: die Dachterrasse. Top Blick und sehr ruhig. Werde dort das nächste mal wieder buchen.
Wirklich ein sehr schönes Hotel mit tollem Badebereich und alles wichtige Fußläufig erreichbar. Zimmer sehr sauber, Essensbuffet reichhaltig und für jeden etwas dabei. Personal sehr freundlich und hilfsbereit. Unbedingt dazu Buchen: die Dachterrasse. Top Blick und sehr ruhig. Werde dort das nächste mal wieder buchen.
10
Jon
12 de fev. de 2023
·
A estadia foi de 4 noites
Lovely hotel. Great location. Only strange thing was booking the top terrace three days in advance and not allowing you to book on the day even if there was spaces.
Lovely hotel. Great location. Only strange thing was booking the top terrace three days in advance and not allowing you to book on the day even if there was spaces.
10
Scott
28 de ago. de 2023
·
A estadia foi de 6 noites
Hired a car and parking was not easy.
Hired a car and parking was not easy.
10
Matthew
20 de mai. de 2025
·
A estadia foi de 5 noites
Great hotel really central to the main strip and very clean - breakfast was also very good
Great hotel really central to the main strip and very clean - breakfast was also very good
8
Ómar
23 de mar. de 2023
·
A estadia foi de 7 noites
Dásamlegt að dvelja á þessu hóteli. Fullkominn morgunverður, lagt mikið upp úr fjölbreytileikanum. Kvöldverður inn sérlega gróður og aldrei það sama. Aðstaðan við sundlaugina mjög góð, alltaf bekkir til að leggjast á. Goð aðstaða til að slaka á þarna. Staðsetningin er algjörlega frábær. Stutt í alla þjónustu, goða göngutúra, verslanir, veitingastaði eða niður að strönd. Rúmin var að okkar mati ekki sérlega goð en það var það eina sem eitthvað væri hægt að setja út á.
Dásamlegt að dvelja á þessu hóteli. Fullkominn morgunverður, lagt mikið upp úr fjölbreytileikanum. Kvöldverður inn sérlega gróður og aldrei það sama. Aðstaðan við sundlaugina mjög góð, alltaf bekkir til að leggjast á. Goð aðstaða til að slaka á þarna. Staðsetningin er algjörlega frábær. Stutt í alla þjónustu, goða göngutúra, verslanir, veitingastaði eða niður að strönd. Rúmin var að okkar mati ekki sérlega goð en það var það eina sem eitthvað væri hægt að setja út á.
10
David
28 de nov. de 2022
·
The location is excellent with good access to other amenities in the area.There are numerous bars cafes locally. The hotel has its own bar which which shows musical entertainment and tribute acts which are shown in the local bars. The hotel restaurant is very good with a good variety of meals however it can get very crowded at peak times. Many of the guests are elderly but the staff are excellent and very patient with some. Disabled facilities are excellent at the hotel as they are in the resort. I will definitely return there.
The location is excellent with good access to other amenities in the area.There are numerous bars cafes locally. The hotel has its own bar which which shows musical entertainment and tribute acts which are shown in the local bars. The hotel restaurant is very good with a good variety of meals however it can get very crowded at peak times. Many of the guests are elderly but the staff are excellent and very patient with some. Disabled facilities are excellent at the hotel as they are in the resort. I will definitely return there.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é amplamente elogiado pela variedade e qualidade. O feedback sobre o jantar é misto, com comentários sobre sabor ou temperatura irregulares, aglomeração em horários de pico e identificação inconsistente de dietas.
Avaliações dos hóspedes relacionadas
8
Karolien
7 de ago. de 2025
·
A estadia foi de 11 noites
Het ontbijt buffet was fantastisch, het was zeer uitgebreid met iedere ochtend enkele speciale gerechten die elke dag wisselden. Alles was ook vers en werd goed bijgevuld. Het personeel is zeer vriendelijk en behulpzaam. De kamer was prima in orde en het hotel is op wandelafstand van het strand. Enkel jammer dat er zeer veel zwervers in de omgeving van het hotel zitten, van op ons balkon zagen we daklozen met al hun spullen op de grond liggen en hun behoefte doen.
Het ontbijt buffet was fantastisch, het was zeer uitgebreid met iedere ochtend enkele speciale gerechten die elke dag wisselden. Alles was ook vers en werd goed bijgevuld. Het personeel is zeer vriendelijk en behulpzaam. De kamer was prima in orde en het hotel is op wandelafstand van het strand. Enkel jammer dat er zeer veel zwervers in de omgeving van het hotel zitten, van op ons balkon zagen we daklozen met al hun spullen op de grond liggen en hun behoefte doen.
8
Michael”
4 de fev. de 2024
·
A estadia foi de 10 noites
Excellent hotel. Rooms Staff & Reception excellent. Quality of food could be better Food needs to be served & kept hot.
Excellent hotel. Rooms Staff & Reception excellent. Quality of food could be better Food needs to be served & kept hot.
10
Margaret
31 de ago. de 2025
·
A estadia foi de 5 noites
Lovely property in a central location. Breakfast was outstanding and available up to 12 pm
Lovely property in a central location. Breakfast was outstanding and available up to 12 pm
8
Darren
15 de jul. de 2025
·
A estadia foi de 14 noites
Lovely breakfast and pools great and clean room
Lovely breakfast and pools great and clean room
10
Matthew
20 de mai. de 2025
·
A estadia foi de 5 noites
Great hotel really central to the main strip and very clean - breakfast was also very good
Great hotel really central to the main strip and very clean - breakfast was also very good
6
Angela
9 de jan. de 2023
·
A estadia foi de 6 noites
We stayed at this hotel 25 years ago, and chose it this time because of the location to the beach and airport, and it was reasonably priced. On arrival the room we booked wasnt available, we moved the next day, both rooms were not overly clean, and the floor in our second room wasnt cleaned all week, my feet were dirty going into the shower. The bar is nice and the entertainment is ok. The food served in the restaurant if you are on a normal diet, and eat most things is adequate. However, I am gluten free, and for the first four days none of the food as labelled which made life a little difficult. Chicken was cooked on the same grill as pork, this should not happen, not just because I am highly allergic, but on religious grounds too. I asked about gluten free bread and cereal at breakfast the first morning and was told they didnt have anything. I went to the supermarket and brought my own. It should have been out each morning as I wasnt the only one, I dont like to keep asking for it every morning, I was told one morning I could have a baguette, but notice others were given bread, but they were Spanish!!! The hotel is very nice, and staff are very friendly, but it will probably be another 25 years before I revisit this hotel.
We stayed at this hotel 25 years ago, and chose it this time because of the location to the beach and airport, and it was reasonably priced. On arrival the room we booked wasnt available, we moved the next day, both rooms were not overly clean, and the floor in our second room wasnt cleaned all week, my feet were dirty going into the shower. The bar is nice and the entertainment is ok. The food served in the restaurant if you are on a normal diet, and eat most things is adequate. However, I am gluten free, and for the first four days none of the food as labelled which made life a little difficult. Chicken was cooked on the same grill as pork, this should not happen, not just because I am highly allergic, but on religious grounds too. I asked about gluten free bread and cereal at breakfast the first morning and was told they didnt have anything. I went to the supermarket and brought my own. It should have been out each morning as I wasnt the only one, I dont like to keep asking for it every morning, I was told one morning I could have a baguette, but notice others were given bread, but they were Spanish!!! The hotel is very nice, and staff are very friendly, but it will probably be another 25 years before I revisit this hotel.
10
Felipe
4 de jun. de 2023
·
A estadia foi de 3 noites
Hotel tranquilo, con muy buenas instalaciones (piscina, gimnasio, habitaciones...) calidad y variedad en desayuno y cena.
Hotel tranquilo, con muy buenas instalaciones (piscina, gimnasio, habitaciones...) calidad y variedad en desayuno y cena.
2
Katie
16 de dez. de 2025
·
A estadia foi de 7 noites
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
Terrible service from the staff during and after stay (except for the odd few like the cleaners and Miguel the bar man on the up level) and dinner was limited, terrible and far from what they advertise. Would avoid staying here but if you do, do not go half board. Pools okay, UP level is really good but fairly expensive. Rooms nice and modern.
6
Peder
1 de mar. de 2023
·
A estadia foi de 10 noites
Stort hotell med bra läge och bra rum. Stort utbud av smaklösa maträtter men bra ostbuffé till varje middag. Bra poolområde! Hotellets största nackdel var baren! Där man normalt träffar andra människor där satt alla i en lång rad vilket var otroligt tråkigt. inget bra hotell om man åker ensam och vill träffa andra. Detta hotell inhyser till 80% äldre brittiska gäster
Stort hotell med bra läge och bra rum. Stort utbud av smaklösa maträtter men bra ostbuffé till varje middag. Bra poolområde! Hotellets största nackdel var baren! Där man normalt träffar andra människor där satt alla i en lång rad vilket var otroligt tråkigt. inget bra hotell om man åker ensam och vill träffa andra. Detta hotell inhyser till 80% äldre brittiska gäster
10
David
28 de nov. de 2022
·
The location is excellent with good access to other amenities in the area.There are numerous bars cafes locally. The hotel has its own bar which which shows musical entertainment and tribute acts which are shown in the local bars. The hotel restaurant is very good with a good variety of meals however it can get very crowded at peak times. Many of the guests are elderly but the staff are excellent and very patient with some. Disabled facilities are excellent at the hotel as they are in the resort. I will definitely return there.
The location is excellent with good access to other amenities in the area.There are numerous bars cafes locally. The hotel has its own bar which which shows musical entertainment and tribute acts which are shown in the local bars. The hotel restaurant is very good with a good variety of meals however it can get very crowded at peak times. Many of the guests are elderly but the staff are excellent and very patient with some. Disabled facilities are excellent at the hotel as they are in the resort. I will definitely return there.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Diana
8 de mai. de 2023
·
A estadia foi de 1 noite
Excelente
Excelente
10
Lene
26 de jun. de 2026
·
A estadia foi de 14 noites
Utrolig serviceminded personale, skøn morgenbuffet, gode faciliteter og en god stemning. Rengøringen på værelset kunne være lidt bedre
Utrolig serviceminded personale, skøn morgenbuffet, gode faciliteter og en god stemning. Rengøringen på værelset kunne være lidt bedre
8
colin
19 de mai. de 2026
·
A estadia foi de 4 noites
On arrival at 9pm , check in was smooth, we were informed we were being upgraded to an UP room, which was nice. However we were given room 642 which is in the corner of the hotel, room itself was nice , great shower in room but balcony had pigeon droppings on balcony rail and floor, I noticed other balconies in this area had same problem. On complaining the following morning we were at first offered a room on 3rd floor which was not as good and was in floor of hotel being renovated. We informed staff we would stay in room if they would clean the balcony, they informed us this would be done and that this area of hotel is problematic with this issue. The balcony was not cleaned once in our 4 night stay, had feeling reception staff didn’t really care or deal with the issue. These rooms at corner are also very noisy with the lift being next to them. Staff in restaurant and pool bar very nice. Pool images is very chilled out with best heated pool I have been in. Location is also very good for bars and restaurants. Overall a nice stay but disappointed in room situation and reception staff.
On arrival at 9pm , check in was smooth, we were informed we were being upgraded to an UP room, which was nice. However we were given room 642 which is in the corner of the hotel, room itself was nice , great shower in room but balcony had pigeon droppings on balcony rail and floor, I noticed other balconies in this area had same problem. On complaining the following morning we were at first offered a room on 3rd floor which was not as good and was in floor of hotel being renovated. We informed staff we would stay in room if they would clean the balcony, they informed us this would be done and that this area of hotel is problematic with this issue. The balcony was not cleaned once in our 4 night stay, had feeling reception staff didn’t really care or deal with the issue. These rooms at corner are also very noisy with the lift being next to them. Staff in restaurant and pool bar very nice. Pool images is very chilled out with best heated pool I have been in. Location is also very good for bars and restaurants. Overall a nice stay but disappointed in room situation and reception staff.
8
Sean
20 de abr. de 2026
·
A estadia foi de 6 noites
Great gym and pool areas. Rooms are modern and clean. Centrally located too
Great gym and pool areas. Rooms are modern and clean. Centrally located too
10
Mark
11 de abr. de 2026
·
A estadia foi de 7 noites
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Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-20: NO DATA
- 2026-09-21: 213.9154342083435USD
- 2026-09-22: 185.8192791253357USD
- 2026-09-23: 192.53253691638184USD
- 2026-09-24: 192.53253691638184USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 188.17586128863525USD
- 2026-09-28: 192.53253691638184USD
- 2026-09-29: 192.53253691638184USD
- 2026-09-30: 192.53253691638184USD
- 2026-10-01: 216.13076183859252USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 247.3377552270508USD
- 2026-10-05: 221.421566USD
- 2026-10-06: 221.421566USD
- 2026-10-07: NO DATA
- 2026-10-08: NO DATA
- 2026-10-09: 216.98186022598267USD
- 2026-10-10: 221.421566USD
- 2026-10-11: NO DATA
- 2026-10-12: 258.1546243838806USD
- 2026-10-13: 303.7210889975586USD
- 2026-10-14: NO DATA
- 2026-10-15: 276.490142USD
- 2026-10-16: 318.9049097036743USD
- 2026-10-17: 375.3117713081665USD
- 2026-10-18: 318.9049097036743USD
- 2026-10-19: NO DATA
- 2026-10-20: 222.568828USD
- 2026-10-21: 222.568828USD
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 222.568828USD
- 2026-10-26: 204.19404480975342USD
- 2026-10-27: 218.9730607293701USD
- 2026-10-28: 222.568828USD
- 2026-10-29: 204.9080025338745USD
- 2026-10-30: 222.568828USD
- 2026-10-31: 214.90351570654298USD
- 2026-11-01: 222.0431804768982USD
- 2026-11-02: 211.33369207427978USD
- 2026-11-03: 227.03015347265625USD
- 2026-11-04: 227.03015347265625USD
- 2026-11-05: 227.03015347265625USD
- 2026-11-06: 227.03015347265625USD
- 2026-11-07: 211.33369207427978USD
- 2026-11-08: 211.33369207427978USD
- 2026-11-09: 227.03015347265625USD
- 2026-11-10: 211.33369207427978USD
- 2026-11-11: 227.03015347265625USD
- 2026-11-12: 227.03015347265625USD
- 2026-11-13: 211.33369207427978USD
- 2026-11-14: 211.33369207427978USD
- 2026-11-15: 227.01340039443969USD
- 2026-11-16: 227.03015347265625USD
- 2026-11-17: 211.33369207427978USD
- 2026-11-18: 227.03015347265625USD
- 2026-11-19: 227.03015347265625USD
- 2026-11-20: 227.03015347265625USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Devido às regulamentações nacionais, as transações em numerário neste alojamento não poderão exceder 1000 EUR. Para mais informações, contacte o alojamento através dos dados que constam na confirmação de reserva.
- O preço total apresentado para estadias a 25 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório do Dia de Natal.
- O preço total apresentado para estadias a 31 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Ano Novo.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Cofre no quarto: 3.50 EUR por dia
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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