Best Western Bloomington Edina - Minneapolis

En arrogant och ovänlig receptionist som bara ville kolla på sin mobil utan vilja hjälpa sänker betyget på detta hotell.

Bra och trevligt hotell, helt ok frukost, personalen supertrevlig, rent och snyggt. Det som drar ner betyget är att "socialtjänsten" hyrt boenden för mestadels ensamma mödrar med barn, inget fel med det om man visste om det, blev ganska högljutt på kvällar och vid frukost när man hoppats på en lugn vistelse där.

Stayed one night. Room was clean. Mattress was nice with lots of pillows. It had all the usual toiletries. Iron and board, fridge. Micro and hair dryer. Very quiet on 4th floor. Staff were pleasant. I missed breakfast. Denny's is next door. 4 stars because the bathroom outlets were not working and I told the front desk when I left.

It was a nice stay.

I was refused late check-in after an emergent change of plans on my pre-paid room. EVEN AFTER having direct contact with the site manager, letting them know of my situation. When the desk clerk contacted the site manager, she lied on the phone. Hung up, then refused to take the clerks phone calls to resolve the issue. I was left without a room and money, hurrying to find another room before my show started. I will be going directly to Corporate with this one as well.