Stourport Manor Hotel
81 USD
/natt
Gj.snitt. for oktober
Priser for Stourport Manor Hotel
Velg datoer for å se priser og tilgjengelighet
81 USD
/natt
Gj.snitt. for oktober
Månedlige gjennomsnittspriser
På Stourport Manor Hotel er prisen per natt i gjennomsnitt 63 USD i den billigste måneden (januar) og 89 USD i den dyreste måneden (september), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 63 USD |
| februar | 69 USD |
| mars | 77 USD |
| april | 77 USD |
| mai | 85 USD |
| juni | 87 USD |
| juli | 86 USD |
| august | 77 USD |
| september | 89 USD |
| oktober | 81 USD |
| november | 66 USD |
| desember | 75 USD |
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okt · 81 USD
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Dyreste: september (ca. 89 USD)
Billigste: januar (ca. 63 USD)
Om denne eiendommen
Nyt rekreasjonsfasiliteter som et helsestudio, et innendørsbasseng og en badstue. Dette hotellet tilbyr også wi-fi (inkludert), piknikområde og grill.
Fasiliteter
Nyt rekreasjonsfasiliteter som et helsestudio, et innendørsbasseng og en badstue. Dette hotellet tilbyr også wi-fi (inkludert), piknikområde og grill.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet hurtigutsjekking, renseri-/vaskeritjenester og en døgnåpen resepsjon. Dette hotellet tilbyr møte- og konferanselokaler som konferanserom og møterom. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Servering
Kom og spis lunsj eller middag i dette hotellets restaurant, Brasserie, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Frokostbuffé serveres fra kl. 07.00 til kl. 09.00 på hverdagene og fra kl. 08.00 til kl. 10.00 i helgene, mot et tillegg.
Rom
Overnatt i et av de 72 gjesterommene, som har LCD-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet. Badene har kombinert dusj/badekar, toalettartikler (inkludert), og hårføner. Rommene har skrivebord og kaffetrakter/tekoker, og rengjøring tilbys daglig.
Beliggenhet
I Stourport-on-Severn ligger Stourport Manor Hotel plassert i landlige omgivelser og kun 5 minutter å kjøre fra både Danter's Treasure Island Amusement Park og Hartlebury Castle. Dette hotellet ligger 2,4 mi (3,9 km) unna Whitlenge Garden Centre and Tea Rooms og 3,2 mi (5,2 km) unna Wyre Forest Leisure Centre.
Hva finnes i nærheten
Hartlebury Castle(1.4 miles)
Danter's Treasure Island Amusement Park(1.5 miles)
Whitlenge Garden Centre and Tea Rooms(2.5 miles)
Wyre Forest Leisure Centre(2.9 miles)
Aggborough Stadium(3.2 miles)
Kidderminster Golf Club(3.6 miles)
Bewdley Leisure Centre(3.7 miles)
Severn Valley Railway Kidderminster Station(3.9 miles)
Kidderminster Railway Museum(3.9 miles)
Museum of Carpet(4.1 miles)
Severn Valley Railway Bewdley Station(4.2 miles)
Bewdley museum(4.4 miles)
Kidderminster Street Market(4.5 miles)
Harvington Hall(4.8 miles)
Bewdley Pines Golf Club(4.9 miles)
Den foretrukne flyplassen for Stourport Manor Hotel er Birmingham flyplass (BHX)(36.4 miles)
Parkering
Restaurant
Svømmebasseng
Rom for ikke-røykere
Romservice
Bankettfasiliteter
Beliggenhet
35 Hartlebury Road, Stourport-on-Severn, England, Storbritannia
Hartlebury Castle (1.4 miles)
Danter's Treasure Island Amusement Park (1.5 miles)
Whitlenge Garden Centre and Tea Rooms (2.5 miles)
Wyre Forest Leisure Centre (2.9 miles)
Aggborough Stadium (3.2 miles)
Kidderminster Golf Club (3.6 miles)
Romalternativer
2
Dobbeltrom – classic
1 Dobbeltseng
Sover 2
226 ft²
OppvarmingWi-Fi (gratis)TV
2
Familierom
1 Enkeltseng
Sover 3
OppvarmingWi-Fi (gratis)Sovesofa
2
Suite
1 Dobbeltseng
og 1 Sovesofa
Sover 2
430 ft²
OppvarmingWi-Fi (gratis)Ekstrasenger eller sammenleggbare senger (gratis)
6
Dobbeltrom – executive
1 Dobbeltseng
Sover 2
205 ft²
OppvarmingWi-Fi (gratis)TV
2
Tomannsrom – classic
2 Enkeltsenger
Sover 2
226 ft²
OppvarmingWi-Fi (gratis)Barneseng(er) (gratis)
2
Rom – classic, 1 dobbeltseng med sovesofa
1 Dobbeltseng
og 1 Sovesofa
Sover 2
430 ft²
OppvarmingWi-Fi (gratis)Ekstrasenger eller sammenleggbare senger (gratis)
Gjesteomtaler av Stourport Manor Hotel
7.1
God
basert på 1 365 verifiserte omtaler
Hvem bor her?
Business
15%
Par
44%
Familie
25%
Grupper
13%
Alene
2%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
For Stourport Manor Hotel, anmeldelser nevner jevnlig vennlig personale og rimelige opphold, men også et utdatert preg, varierende renhold og vedlikeholdsproblemer som svake dusjer eller problemer med temperaturkontrollen, i tillegg til ekstra kostnader og sporadiske stengninger av bassenget og fritidsfasilitetene.
Fasiliteter
Renhold
Rom
Service
Beliggenhet
Servering
Var dette til hjelp?
Hva gjestene synes
For Stourport Manor Hotel, anmeldelser nevner jevnlig vennlig personale og rimelige opphold, men også et utdatert preg, varierende renhold og vedlikeholdsproblemer som svake dusjer eller problemer med temperaturkontrollen, i tillegg til ekstra kostnader og sporadiske stengninger av bassenget og fritidsfasilitetene.
Tilbakemeldinger om frokost og mat er blandede, hvor noen roser de tilberedte alternativene mens andre synes det er overpriset, begrenset eller påvirket av treg service og utilgjengelige retter. Rommene varierer fra romslige og komfortable til støyende eller utdaterte, og flere gjester bemerker mugglukt, slitt interiør og mangel på heiser eller stikkontakter ved sengen. Beliggenheten er praktisk for West Midlands Safari Park og har rikelig med parkering, men arrangementer kan skape støy eller begrense fasilitetene. Generelt kan du forvente en rimelig base med aldrende fasiliteter og varierende kvalitet.
Fasiliteter
Renhold
Rom
Service
Beliggenhet
Servering
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Tilgang til basseng og spa medfører ofte et ekstra gebyr, med reduserte åpningstider eller stengninger til tider; noen gjester rapporterte kaldt vann eller vedlikeholdsproblemer. Gratis parkering nevnes av flere gjester.
Relaterte gjesteomtaler
6
Jacqueline
27. mai 2024
·
Overnattet 1 natt
Check in was very slow. The bar and restaurant were closed. The leisure facilities were reduced times 7-11am on both days we were there. Breakfast was adequate but choice wasn’t great - for £15 per person I would expect a better selection. There was a Beer and Music Festival on for the weekend and guests should have been made aware of this when it impacts on hotel amenities and services. The hotel should have notified hotels.com so they could advise guests.
Check in was very slow. The bar and restaurant were closed. The leisure facilities were reduced times 7-11am on both days we were there. Breakfast was adequate but choice wasn’t great - for £15 per person I would expect a better selection. There was a Beer and Music Festival on for the weekend and guests should have been made aware of this when it impacts on hotel amenities and services. The hotel should have notified hotels.com so they could advise guests.
4
Lisa
7. aug. 2023
·
Overnattet 2 netter
Hotel was disappointing we booked because we wanted to use the pool which we had to pay £16 extra for 2 adults and two children. The changing rooms were dirty, the jacuzzi was broken and it just generally looked dirty and not looked after. Breakfast cost £42 the sausages were under cooked the cereal was stale, cutlery wasn’t clean. It was a expensive disappointment. There was a wedding on which was fine but we weren’t guests at the wedding but our room was in the middle of all the wedding guest so a lot of noise and disturbed sleep as the wedding party were in and out of all rooms all night.
Hotel was disappointing we booked because we wanted to use the pool which we had to pay £16 extra for 2 adults and two children. The changing rooms were dirty, the jacuzzi was broken and it just generally looked dirty and not looked after. Breakfast cost £42 the sausages were under cooked the cereal was stale, cutlery wasn’t clean. It was a expensive disappointment. There was a wedding on which was fine but we weren’t guests at the wedding but our room was in the middle of all the wedding guest so a lot of noise and disturbed sleep as the wedding party were in and out of all rooms all night.
8
Hannah
24. sep. 2024
·
Overnattet 3 netter
The room was spacious and I liked the all in one wet room. The building is old so if anyone is outside or loud in the bar you hear it. The one thing to note is the pool is not free - it's 5GBP for each use, which is not quite what was advertised. There's also no lift so you have to carry all luggage upstairs.
The room was spacious and I liked the all in one wet room. The building is old so if anyone is outside or loud in the bar you hear it. The one thing to note is the pool is not free - it's 5GBP for each use, which is not quite what was advertised. There's also no lift so you have to carry all luggage upstairs.
6
paul
29. okt. 2023
·
Overnattet 1 natt
Nice room and staff very pleasant and helpful, was shocked to find a charge to use the pool as not shown on hotels. Com description. Otherwise a good stay.
Nice room and staff very pleasant and helpful, was shocked to find a charge to use the pool as not shown on hotels. Com description. Otherwise a good stay.
8
Veronica
20. juli 2024
·
Overnattet 1 natt
Sprawling hotel lacking modernity. But comfortable and great staff. Excellent dinner in the Brasserie and swim in the pool, which was lovely and clean but an extra fiver which was not advertised on the website. My room was ok, but looked out over dirty linen bins at the back of the hotel.
Sprawling hotel lacking modernity. But comfortable and great staff. Excellent dinner in the Brasserie and swim in the pool, which was lovely and clean but an extra fiver which was not advertised on the website. My room was ok, but looked out over dirty linen bins at the back of the hotel.
8
Carolyn
30. mai 2023
·
Overnattet 1 natt
Good sized rooms and really clean. Most of the staff were friendly and helpful. Unfortunately the first person at reception was neither of these which didn’t give a great first impression. Also it was a bit of a surprise that you had to pay to use the pool and leisure facilities as this was not made clear when booking on Hotels.com. I felt it was quite expensive, particularly for a family group
Good sized rooms and really clean. Most of the staff were friendly and helpful. Unfortunately the first person at reception was neither of these which didn’t give a great first impression. Also it was a bit of a surprise that you had to pay to use the pool and leisure facilities as this was not made clear when booking on Hotels.com. I felt it was quite expensive, particularly for a family group
2
Alison
27. mars 2025
·
Overnattet 1 natt
Worst hotel experience in a long time. No full time reception. You have to pay for gym and pool - so these are falsely advertised. Breakfast was acceptable. Staff when you could find them were helpful.
Worst hotel experience in a long time. No full time reception. You have to pay for gym and pool - so these are falsely advertised. Breakfast was acceptable. Staff when you could find them were helpful.
10
Lesley
31. des. 2025
·
Overnattet 1 natt
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
6
Paul
13. jan. 2025
·
Overnattet 1 natt
This was our 5th stay at the hotel,one if the attractions is the indoor pool & spa facilities, but they now charge £5 per head per night which is not made clear on their website or when booking. The room was just to say warm, but you couldn't turn the heating up at all, it was on full. Also now looking very worn and tired, probably because of the times it has changed ownership. This will be our last stay.
This was our 5th stay at the hotel,one if the attractions is the indoor pool & spa facilities, but they now charge £5 per head per night which is not made clear on their website or when booking. The room was just to say warm, but you couldn't turn the heating up at all, it was on full. Also now looking very worn and tired, probably because of the times it has changed ownership. This will be our last stay.
8
phil
16. sep. 2025
·
Overnattet 1 natt
Spa good but you have to pay extra
Spa good but you have to pay extra
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Renholdet er ujevnt: noen rom var ryddige, men flere anmeldelser nevner mugglukt, skitne bad eller sengetøy, og uhygieniske garderober ved fritidsfasilitetene. Vedlikeholdsproblemer som flekkete vegger forekommer også enkelte steder.
Relaterte gjesteomtaler
4
Lisa
7. aug. 2023
·
Overnattet 2 netter
Hotel was disappointing we booked because we wanted to use the pool which we had to pay £16 extra for 2 adults and two children. The changing rooms were dirty, the jacuzzi was broken and it just generally looked dirty and not looked after. Breakfast cost £42 the sausages were under cooked the cereal was stale, cutlery wasn’t clean. It was a expensive disappointment. There was a wedding on which was fine but we weren’t guests at the wedding but our room was in the middle of all the wedding guest so a lot of noise and disturbed sleep as the wedding party were in and out of all rooms all night.
Hotel was disappointing we booked because we wanted to use the pool which we had to pay £16 extra for 2 adults and two children. The changing rooms were dirty, the jacuzzi was broken and it just generally looked dirty and not looked after. Breakfast cost £42 the sausages were under cooked the cereal was stale, cutlery wasn’t clean. It was a expensive disappointment. There was a wedding on which was fine but we weren’t guests at the wedding but our room was in the middle of all the wedding guest so a lot of noise and disturbed sleep as the wedding party were in and out of all rooms all night.
8
Jennifer
25. nov. 2025
·
Overnattet 2 netter
Clean room, check in was so much better this time. With booking l.com they didn’t send reservation through last time and we made 6 phone calls and I waited over 3 hours to be able to check in.
Clean room, check in was so much better this time. With booking l.com they didn’t send reservation through last time and we made 6 phone calls and I waited over 3 hours to be able to check in.
6
Craig
8. okt. 2024
·
Overnattet 1 natt
Not bad overall. The old manor looks quite imposing but the rooms were nothing to write home about. Pretty standard and quite comfy. I only had a standard room which was OK. The shower curtain in the bathroom smelt and was an unpleasant shower. Sure the premium rooms would have been better but shouldn't account for poor cleanliness
Not bad overall. The old manor looks quite imposing but the rooms were nothing to write home about. Pretty standard and quite comfy. I only had a standard room which was OK. The shower curtain in the bathroom smelt and was an unpleasant shower. Sure the premium rooms would have been better but shouldn't account for poor cleanliness
4
Dale
11. juni 2024
·
Overnattet 1 natt
Dirty sheets and bedding, however once complained I was moved.
Dirty sheets and bedding, however once complained I was moved.
6
James
28. mars 2024
·
Overnattet 2 netter
Bathroom like many previous stays smells fusty. Like it hasn’t been cleaned. The air vent is filthy. The shower had barely any power.
Bathroom like many previous stays smells fusty. Like it hasn’t been cleaned. The air vent is filthy. The shower had barely any power.
4
Arnold
31. aug. 2024
·
Overnattet 1 natt
I can't lie... Definitely not a 4*... When we checked in, we were given a room where the bed had been slept in and there were used glasses everywhere - almost like a Goldilocks situation. Eventually, we were given a room that was "clean", if you ignore the several strands of hair in the bed, grimey shower and the pubes under the toilet seat. Overall, the interior is dated and not well managed. Other than cleanliness, the restaurant was closed on the day we arrived for a private function. Would have been good to know this in advance, or at least offer room service. Instead, a staff member suggested going to the festival they were hosting on the grounds, where we would have needed to pay entry. Separately, there was false advertising with the leisure facilities. On the first day, they closed 3 hours early (bank holiday, although would have been good to know in advance). The next day, we were then told we had to pay £5 per person for a day pass (this is not noted on Expedia). One lady staff member was good - very helpful on the bar. The rest of the staff were joking. I spoke to one as he was fleeing the reception desk, as I had a query about the gym fee. He said I'd need to speak to the manager and that one is on the way, then walked off. Nobody ever arrived. Overall, definitely not a 4 star experience.
I can't lie... Definitely not a 4*... When we checked in, we were given a room where the bed had been slept in and there were used glasses everywhere - almost like a Goldilocks situation. Eventually, we were given a room that was "clean", if you ignore the several strands of hair in the bed, grimey shower and the pubes under the toilet seat. Overall, the interior is dated and not well managed. Other than cleanliness, the restaurant was closed on the day we arrived for a private function. Would have been good to know this in advance, or at least offer room service. Instead, a staff member suggested going to the festival they were hosting on the grounds, where we would have needed to pay entry. Separately, there was false advertising with the leisure facilities. On the first day, they closed 3 hours early (bank holiday, although would have been good to know in advance). The next day, we were then told we had to pay £5 per person for a day pass (this is not noted on Expedia). One lady staff member was good - very helpful on the bar. The rest of the staff were joking. I spoke to one as he was fleeing the reception desk, as I had a query about the gym fee. He said I'd need to speak to the manager and that one is on the way, then walked off. Nobody ever arrived. Overall, definitely not a 4 star experience.
4
Tom
6. okt. 2025
·
Overnattet 1 natt
I only stayed for the night, but hardly got any sleep. The room was not very clean, there was a dead spider on the carpet & the Bathroom smelt musty? The room was extremely cold, & there was a banging window / door from somewhere else in the building throughout the night. On top of this the TV did not work. The whole hotel is really due a refresh - lots of chipped paint & out of date decor.
I only stayed for the night, but hardly got any sleep. The room was not very clean, there was a dead spider on the carpet & the Bathroom smelt musty? The room was extremely cold, & there was a banging window / door from somewhere else in the building throughout the night. On top of this the TV did not work. The whole hotel is really due a refresh - lots of chipped paint & out of date decor.
4
Lisa
17. juli 2023
·
Overnattet 1 natt
We booked this hotel very last minute to coincide with a trip to West Midlands Safari Park. There was nothing else availabke and thought how bad can it be? Well, it was probably the worst hotel ive ever stayed in! Check-in was slow but pleasant enough. Got our key and were shown down a dark and dreery corridor which resembled a cheap motel. The reason it's dimly lit is so you cant see how terrible the carpets and corridor are. Once in the room we found a dead moth and dead spider under the window on the floor so it obviously hadnt been cleaned properly. I also removed hairs from one of the beds. To allow them time to sort this out we went to the pool (which costs £5/adult £2/child extra). The building is clearly in disrepair and smelt a bit. The pool reception doesnt make any sense, you arrive at reception, then taken through to another part to pay, then back to where you were. No sign in changing rooms for how to access pool and the floors were absolutely filthy. Pic of towels just from touching the floor whilst drying off attached. The whole business is clearly struggling and could seriously do with a visit from Alex Polizzi the Hotel Inspector as they are trying which is evident in the nice toiletries and the fact they even have the spa. We did not visit the restaurant or bar as we were put off by the rest of our experience and the place looks like it needs a complete overhaul. This should not be a 4 star hotel, I'm astounded that it is. I wouldn't recommend staying here
We booked this hotel very last minute to coincide with a trip to West Midlands Safari Park. There was nothing else availabke and thought how bad can it be? Well, it was probably the worst hotel ive ever stayed in! Check-in was slow but pleasant enough. Got our key and were shown down a dark and dreery corridor which resembled a cheap motel. The reason it's dimly lit is so you cant see how terrible the carpets and corridor are. Once in the room we found a dead moth and dead spider under the window on the floor so it obviously hadnt been cleaned properly. I also removed hairs from one of the beds. To allow them time to sort this out we went to the pool (which costs £5/adult £2/child extra). The building is clearly in disrepair and smelt a bit. The pool reception doesnt make any sense, you arrive at reception, then taken through to another part to pay, then back to where you were. No sign in changing rooms for how to access pool and the floors were absolutely filthy. Pic of towels just from touching the floor whilst drying off attached. The whole business is clearly struggling and could seriously do with a visit from Alex Polizzi the Hotel Inspector as they are trying which is evident in the nice toiletries and the fact they even have the spa. We did not visit the restaurant or bar as we were put off by the rest of our experience and the place looks like it needs a complete overhaul. This should not be a 4 star hotel, I'm astounded that it is. I wouldn't recommend staying here
10
Lesley
31. des. 2025
·
Overnattet 1 natt
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
10
Sacha
25. aug. 2024
·
Overnattet 1 natt
Cleanliness was lacking, the bathroom was grotty. There was also a music event on that was very loud until late. The restaurant was shut as a result of the event. I think we should have been made aware of this at booking we would have stayed elsewhere.
Cleanliness was lacking, the bathroom was grotty. There was also a music event on that was very loud until late. The restaurant was shut as a result of the event. I think we should have been made aware of this at booking we would have stayed elsewhere.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene varierer fra romslige og komfortable til utdaterte, med rapporter om svake dusjer, begrensede stikkontakter ved sengen og problemer med temperaturkontrollen. Støy fra arrangementer eller andre gjester påvirker enkelte opphold.
Relaterte gjesteomtaler
4
David
31. juli 2025
·
Overnattet 1 natt
Bed was terrible, cheap and nasty. I even found myself checking for bedbugs as the room didn’t feel clean. They only gave us 1 shower towel. Shower itself didn’t feel clean, very dated and water pressure was just average. Lighting in there was terrible, was almost a blue light. No aircon in the room, we was on the ground floor to had to have the window open all night to let some air in (of what little air there was) then all we could hear was people talking on the carpark all night. Staff were very friendly upon arrival, however I don’t think this hotel is worthy of 4*. Needs a full retrofit to make it up to 2025 hotel sort of standards… power sockets at bedsides etc
Bed was terrible, cheap and nasty. I even found myself checking for bedbugs as the room didn’t feel clean. They only gave us 1 shower towel. Shower itself didn’t feel clean, very dated and water pressure was just average. Lighting in there was terrible, was almost a blue light. No aircon in the room, we was on the ground floor to had to have the window open all night to let some air in (of what little air there was) then all we could hear was people talking on the carpark all night. Staff were very friendly upon arrival, however I don’t think this hotel is worthy of 4*. Needs a full retrofit to make it up to 2025 hotel sort of standards… power sockets at bedsides etc
8
Sharon
26. jan. 2025
·
Overnattet 1 natt
Comfortable stay with nice big room with full size bathroom with bath. Very good value for money
Comfortable stay with nice big room with full size bathroom with bath. Very good value for money
4
Grey
22. feb. 2024
·
Overnattet 2 netter
Niggling bad points no plug sockets by the bed. Couldn't charge my phone overnite. A hook in the curtains was broken letting too much light in I didn't pay for breakfast, to expensive. A fellow guest did and says it wasn't worth the money. My main bad point. Quality of sleep was ruined by the guest in the room above pacing about very early in the morning. I understand the hotel can't control the guests actions but it seems to me some sort of noise dampening between rooms is essential, i cud hear this person walking. Shouldn't be the case.
Niggling bad points no plug sockets by the bed. Couldn't charge my phone overnite. A hook in the curtains was broken letting too much light in I didn't pay for breakfast, to expensive. A fellow guest did and says it wasn't worth the money. My main bad point. Quality of sleep was ruined by the guest in the room above pacing about very early in the morning. I understand the hotel can't control the guests actions but it seems to me some sort of noise dampening between rooms is essential, i cud hear this person walking. Shouldn't be the case.
6
Julia
2. des. 2025
·
Overnattet 1 natt
Convenient stop over but very tired and dated. Smelt damp and musty when we walked in. We didn’t stay in the Manor House but in the attached block of rooms. We didn’t eat there as only a short walk into the town where there are plenty of bars and restaurants.
Convenient stop over but very tired and dated. Smelt damp and musty when we walked in. We didn’t stay in the Manor House but in the attached block of rooms. We didn’t eat there as only a short walk into the town where there are plenty of bars and restaurants.
6
Alexander
18. des. 2022
·
Overnattet 19 343 netter
Don't trust the pictures. The images show the Manor house side of the hotel whereas if you go for a standard room you will be in the council house style annex on the side. For a four star hotel the place needs a lot of work. The handle on our bath was rusty to the point if you grabbed it you might cut your hand and the room had a few cobwebs round the place. Restaurant is seriously overpriced. £16 for sausage and mash which was tiny. I can understand why the restaurant wasn't busy. The staff were friendly though, and the price of the room was OK, so if you're looking for a quick overnight stay it's alright but I wouldn't want to stay for a long weekend.
Don't trust the pictures. The images show the Manor house side of the hotel whereas if you go for a standard room you will be in the council house style annex on the side. For a four star hotel the place needs a lot of work. The handle on our bath was rusty to the point if you grabbed it you might cut your hand and the room had a few cobwebs round the place. Restaurant is seriously overpriced. £16 for sausage and mash which was tiny. I can understand why the restaurant wasn't busy. The staff were friendly though, and the price of the room was OK, so if you're looking for a quick overnight stay it's alright but I wouldn't want to stay for a long weekend.
6
CERIAN
17. juli 2023
·
Overnattet 2 netter
Room was clean and tidy. Comfortable bed - a little high to get on to. Very quiet room which was great. Good bathroom - bath a little slippery but all in working order. Had dinner in restaurant both nights- good service and delicious food. Breakfast was disappointing - definitely not worth the price. Only one person serving on Saturday who was barely there, they ran out of bread on Saturday for toaster. Juices, water and milk needed replenishing both days - slow doing this. Hot buffet generally good but not well stocked. Sausages barely cooked. Only strawberry jam for toast on Saturday. No marmalade either day. My advice - dont pay extra for breakfast, not worth the money!
Room was clean and tidy. Comfortable bed - a little high to get on to. Very quiet room which was great. Good bathroom - bath a little slippery but all in working order. Had dinner in restaurant both nights- good service and delicious food. Breakfast was disappointing - definitely not worth the price. Only one person serving on Saturday who was barely there, they ran out of bread on Saturday for toaster. Juices, water and milk needed replenishing both days - slow doing this. Hot buffet generally good but not well stocked. Sausages barely cooked. Only strawberry jam for toast on Saturday. No marmalade either day. My advice - dont pay extra for breakfast, not worth the money!
4
Michael
30. aug. 2025
·
Overnattet 4 netter
Bed was good. Didn't have what was on the menu. The rooms were VERY hot. The shower was just a dribble with no shower pressure.
Bed was good. Didn't have what was on the menu. The rooms were VERY hot. The shower was just a dribble with no shower pressure.
4
Owen
21. juli 2024
·
Overnattet 1 natt
Very tired and dated hotel. Beds very uncomfortable
Very tired and dated hotel. Beds very uncomfortable
6
Matthew
16. des. 2024
·
Overnattet 1 natt
The beds are not comfy, the rooms are tired, it needs a complete refurbishment
The beds are not comfy, the rooms are tired, it needs a complete refurbishment
6
Gary
18. aug. 2024
·
Overnattet 1 natt
This hotel felt quite tired and in need of a lift. The swimming pool was an extra cost. The room was noisy from other guests.
This hotel felt quite tired and in need of a lift. The swimming pool was an extra cost. The room was noisy from other guests.
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Service
Personalet er ofte vennlig og hjelpsomt, selv om servicen kan være treg og hotellet virker underbemannet til tider. Opplevelsen med hvor raskt de svarer varierer mellom teamene.
Relaterte gjesteomtaler
4
William
19. aug. 2024
·
Overnattet 1 natt
It was ok but nothing special considering its location and how good it could be. Needs some investment and definitely more staff to make it eork better. A place that size shouldn't be run with a handful of staff but then again i suppose thats the sign of the times.
It was ok but nothing special considering its location and how good it could be. Needs some investment and definitely more staff to make it eork better. A place that size shouldn't be run with a handful of staff but then again i suppose thats the sign of the times.
6
Alan
3. juli 2024
·
Overnattet 1 natt
The paint work in the room was a bit slapdash with paint smubged on doors from door frame . This gave the place a dont care feeling Special offer meal deals were offered but had to be ordered via the app which i was unable to operate and staff member shrugged his shoulders.
The paint work in the room was a bit slapdash with paint smubged on doors from door frame . This gave the place a dont care feeling Special offer meal deals were offered but had to be ordered via the app which i was unable to operate and staff member shrugged his shoulders.
10
Joseph
7. sep. 2024
·
Overnattet 2 netter
My stay at Stourport Manor, although a short one, was very comfortable. Hotel facilities were exceptional. Unfortunately, due oversnoozing I didn’t get to sample their cuisine, except their full English in the mornings. It did feel they were maybe short of staff. The staff that I did interact with were very polite and helpful. Overall, no complaints whatsoever, would definitely stay again and would recommend to anyone.
My stay at Stourport Manor, although a short one, was very comfortable. Hotel facilities were exceptional. Unfortunately, due oversnoozing I didn’t get to sample their cuisine, except their full English in the mornings. It did feel they were maybe short of staff. The staff that I did interact with were very polite and helpful. Overall, no complaints whatsoever, would definitely stay again and would recommend to anyone.
10
Colin
30. okt. 2024
·
Overnattet 2 netter
Stay was comfortable. Service in restaurant and at the bar was extremely good. The girls were very professional and polite.
Stay was comfortable. Service in restaurant and at the bar was extremely good. The girls were very professional and polite.
8
Geoff
16. okt. 2025
·
Overnattet 1 natt
As expected, for the price. Check-in was slow, but this wasn't a problem. Another time, it could have been. Quiet room. Good breakfast
As expected, for the price. Check-in was slow, but this wasn't a problem. Another time, it could have been. Quiet room. Good breakfast
10
Daniel
12. feb. 2024
·
Overnattet 1 natt
Excellent service Nice hotel. We were in old part. A little run down but acceptable. Food and bars were good. Nice walks. Was a shock seeing casualty filming ! We left our headphones. Phoned the hotel two weeks later and they sent them too us ! Excellent service.
Excellent service Nice hotel. We were in old part. A little run down but acceptable. Food and bars were good. Nice walks. Was a shock seeing casualty filming ! We left our headphones. Phoned the hotel two weeks later and they sent them too us ! Excellent service.
10
Andrew
23. okt. 2023
·
Overnattet 2 netter
Great hotel, great service lovely friendly staff. Breakfast amazing.
Great hotel, great service lovely friendly staff. Breakfast amazing.
8
Peter
12. juli 2024
·
Overnattet 2 netter
Very good. Initial reception was slow but otherwise god. Room was good and comfortable.
Very good. Initial reception was slow but otherwise god. Room was good and comfortable.
10
Lesley
31. des. 2025
·
Overnattet 1 natt
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
10
Martin
6. okt. 2025
·
Overnattet 1 natt
Nice location. Friendly staff. Main Reception guy was really helpful. Young lad at breakfast was polite and always had time to help. Barman was nice and polite and even gave us glass for the room.
Nice location. Friendly staff. Main Reception guy was really helpful. Young lad at breakfast was polite and always had time to help. Barman was nice and polite and even gave us glass for the room.
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Beliggenhet
Ligger i rolige omgivelser med praktisk beliggenhet for West Midlands Safari Park og en spasertur eller kort kjøretur inn til byen. Noen gjester følte det var avsidesliggende, og arrangementer på stedet kan påvirke atmosfæren.
Relaterte gjesteomtaler
10
Samantha
16. aug. 2024
·
Overnattet 1 natt
Had a lovely stay at Stourton manor hotel . Rooms were lovely and clean , hotel has a pool which children can use up to 7pm. Only a short 10 minute drive from West Midlands Safari Park. We didn’t eat in the restaurant but breakfast was cheaper at the hotel than booking through any booking websites. £15 per person and £7 for children aged 3-15 and free for under 3s
Had a lovely stay at Stourton manor hotel . Rooms were lovely and clean , hotel has a pool which children can use up to 7pm. Only a short 10 minute drive from West Midlands Safari Park. We didn’t eat in the restaurant but breakfast was cheaper at the hotel than booking through any booking websites. £15 per person and £7 for children aged 3-15 and free for under 3s
10
Jamie
6. okt. 2023
·
Overnattet 1 natt
Really enjoyable stay, so we extended. Nice old hotel in its own grounds so nice n quiet with a large car park with security cameras. The restaurant is comfortable with very reasonable prices, and the staff are very friendly and on the ball. Our waitress, Ellie, was really cheerful, professional and a local girl who found time to give some tourist guide information!
Really enjoyable stay, so we extended. Nice old hotel in its own grounds so nice n quiet with a large car park with security cameras. The restaurant is comfortable with very reasonable prices, and the staff are very friendly and on the ball. Our waitress, Ellie, was really cheerful, professional and a local girl who found time to give some tourist guide information!
6
Julia
2. des. 2025
·
Overnattet 1 natt
Convenient stop over but very tired and dated. Smelt damp and musty when we walked in. We didn’t stay in the Manor House but in the attached block of rooms. We didn’t eat there as only a short walk into the town where there are plenty of bars and restaurants.
Convenient stop over but very tired and dated. Smelt damp and musty when we walked in. We didn’t stay in the Manor House but in the attached block of rooms. We didn’t eat there as only a short walk into the town where there are plenty of bars and restaurants.
6
Alexander
18. des. 2022
·
Overnattet 19 343 netter
Don't trust the pictures. The images show the Manor house side of the hotel whereas if you go for a standard room you will be in the council house style annex on the side. For a four star hotel the place needs a lot of work. The handle on our bath was rusty to the point if you grabbed it you might cut your hand and the room had a few cobwebs round the place. Restaurant is seriously overpriced. £16 for sausage and mash which was tiny. I can understand why the restaurant wasn't busy. The staff were friendly though, and the price of the room was OK, so if you're looking for a quick overnight stay it's alright but I wouldn't want to stay for a long weekend.
Don't trust the pictures. The images show the Manor house side of the hotel whereas if you go for a standard room you will be in the council house style annex on the side. For a four star hotel the place needs a lot of work. The handle on our bath was rusty to the point if you grabbed it you might cut your hand and the room had a few cobwebs round the place. Restaurant is seriously overpriced. £16 for sausage and mash which was tiny. I can understand why the restaurant wasn't busy. The staff were friendly though, and the price of the room was OK, so if you're looking for a quick overnight stay it's alright but I wouldn't want to stay for a long weekend.
6
Natalie
3. nov. 2024
·
Overnattet 1 natt
Booked this hotel as was near west midland safari park - when we arrived there was a massive firework display/ music that wasn’t mentioned on the website when booking / had to move rooms because of the noise with our 1 year old - went to use the pool the next day, was so cold - the heater had not been switched on so we could only stay in 5 - 10 minutes but was still charged full price..
Booked this hotel as was near west midland safari park - when we arrived there was a massive firework display/ music that wasn’t mentioned on the website when booking / had to move rooms because of the noise with our 1 year old - went to use the pool the next day, was so cold - the heater had not been switched on so we could only stay in 5 - 10 minutes but was still charged full price..
8
Suzan
5. feb. 2023
·
Overnattet 1 natt
The staff were all excellent, doing everything to please and assist guests. The property itself was clean and has huge carpark … but the property looks tired/old fashioned in parts. Our bedroom had nice big bed but it was as hard as rock, so not too comfy. Breakfast was ok & staff very pleasant in restaurant at breakfast and dinner. No doubt hotel is battling on after covid, however I would stay again if in the area and needed a room.
The staff were all excellent, doing everything to please and assist guests. The property itself was clean and has huge carpark … but the property looks tired/old fashioned in parts. Our bedroom had nice big bed but it was as hard as rock, so not too comfy. Breakfast was ok & staff very pleasant in restaurant at breakfast and dinner. No doubt hotel is battling on after covid, however I would stay again if in the area and needed a room.
8
J
5. sep. 2024
·
Overnattet 1 natt
Lovely clean room. Comfy bed. Staff lovely. Couldn't find a lift. Carpark needs repairing. But all in all a good stsy
Lovely clean room. Comfy bed. Staff lovely. Couldn't find a lift. Carpark needs repairing. But all in all a good stsy
10
Carol
19. aug. 2024
·
Overnattet 2 netter
The staff were friendly and helpful. The room was satisfactory but was ratger dismal it had a small window and dark/dull furnishings woukd benefit from a update. I am elderly and had difficulty with the stairs but as they were full l coped. The food was amazing.
The staff were friendly and helpful. The room was satisfactory but was ratger dismal it had a small window and dark/dull furnishings woukd benefit from a update. I am elderly and had difficulty with the stairs but as they were full l coped. The food was amazing.
4
peter
4. nov. 2024
·
Overnattet 1 natt
Tired hotel in the middle of nowhere felt like a care home
Tired hotel in the middle of nowhere felt like a care home
10
Martin
6. okt. 2025
·
Overnattet 1 natt
Nice location. Friendly staff. Main Reception guy was really helpful. Young lad at breakfast was polite and always had time to help. Barman was nice and polite and even gave us glass for the room.
Nice location. Friendly staff. Main Reception guy was really helpful. Young lad at breakfast was polite and always had time to help. Barman was nice and polite and even gave us glass for the room.
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Servering
Matserveringen er ujevn: noen gjester likte generøse eller smakfulle frokoster, men mange synes det var overpriset, begrenset eller påvirket av treg service og mangel på retter, med sporadiske stengninger av restauranten under arrangementer.
Relaterte gjesteomtaler
10
Michael
9. nov. 2025
·
Overnattet 1 natt
Excellent breakfast
Excellent breakfast
8
Jill
13. sep. 2025
·
Overnattet 1 natt
Dinner was okay but lots of things on a very limited menu not available.
Dinner was okay but lots of things on a very limited menu not available.
6
Jacqueline
27. mai 2024
·
Overnattet 1 natt
Check in was very slow. The bar and restaurant were closed. The leisure facilities were reduced times 7-11am on both days we were there. Breakfast was adequate but choice wasn’t great - for £15 per person I would expect a better selection. There was a Beer and Music Festival on for the weekend and guests should have been made aware of this when it impacts on hotel amenities and services. The hotel should have notified hotels.com so they could advise guests.
Check in was very slow. The bar and restaurant were closed. The leisure facilities were reduced times 7-11am on both days we were there. Breakfast was adequate but choice wasn’t great - for £15 per person I would expect a better selection. There was a Beer and Music Festival on for the weekend and guests should have been made aware of this when it impacts on hotel amenities and services. The hotel should have notified hotels.com so they could advise guests.
8
Elizabeth
10. sep. 2024
·
Overnattet 1 natt
We enjoyed our stay overall, the bed was comfortable and we were upgraded to a family room. We were very disappointed with the breakfast, cheap produce, toaster didn't work. Teapots, cups and glasses where very small. We wouldn't stay again.
We enjoyed our stay overall, the bed was comfortable and we were upgraded to a family room. We were very disappointed with the breakfast, cheap produce, toaster didn't work. Teapots, cups and glasses where very small. We wouldn't stay again.
10
Paul
11. nov. 2025
·
Overnattet 1 natt
Breakfast was great, large portion sizes. Hotel was very quiet during our stay
Breakfast was great, large portion sizes. Hotel was very quiet during our stay
6
Michaela
10. sep. 2023
·
Overnattet 1 natt
We had a good check in. Went to our room, which was clean and comfy. We had booked a table in the restaurant for our evening meal. I can only use the words ‘ping food’. I thought being a 4 star hotel the restaurant would have offered more! We went down for breakfast at 9.20 ( serving until 10) and were confronted with very little cooked food left! A large amount of bacon and sausage was eventually brought out but there was no sign of any eggs. My husband is GF, we notified the hotel before arrival. When we asked the young waitresses if the hash browns were GF they disappeared into the kitchen to ask and we heard no more, so the ‘ cooked breakfast’ was in complete
We had a good check in. Went to our room, which was clean and comfy. We had booked a table in the restaurant for our evening meal. I can only use the words ‘ping food’. I thought being a 4 star hotel the restaurant would have offered more! We went down for breakfast at 9.20 ( serving until 10) and were confronted with very little cooked food left! A large amount of bacon and sausage was eventually brought out but there was no sign of any eggs. My husband is GF, we notified the hotel before arrival. When we asked the young waitresses if the hash browns were GF they disappeared into the kitchen to ask and we heard no more, so the ‘ cooked breakfast’ was in complete
6
CERIAN
17. juli 2023
·
Overnattet 2 netter
Room was clean and tidy. Comfortable bed - a little high to get on to. Very quiet room which was great. Good bathroom - bath a little slippery but all in working order. Had dinner in restaurant both nights- good service and delicious food. Breakfast was disappointing - definitely not worth the price. Only one person serving on Saturday who was barely there, they ran out of bread on Saturday for toaster. Juices, water and milk needed replenishing both days - slow doing this. Hot buffet generally good but not well stocked. Sausages barely cooked. Only strawberry jam for toast on Saturday. No marmalade either day. My advice - dont pay extra for breakfast, not worth the money!
Room was clean and tidy. Comfortable bed - a little high to get on to. Very quiet room which was great. Good bathroom - bath a little slippery but all in working order. Had dinner in restaurant both nights- good service and delicious food. Breakfast was disappointing - definitely not worth the price. Only one person serving on Saturday who was barely there, they ran out of bread on Saturday for toaster. Juices, water and milk needed replenishing both days - slow doing this. Hot buffet generally good but not well stocked. Sausages barely cooked. Only strawberry jam for toast on Saturday. No marmalade either day. My advice - dont pay extra for breakfast, not worth the money!
6
Andrew
5. des. 2025
·
Overnattet 1 natt
Room was clean, hotel was well situated, breakfast was over priced for what you get at £17.50, have had fare better in a greasy spoon cafe,at a better price
Room was clean, hotel was well situated, breakfast was over priced for what you get at £17.50, have had fare better in a greasy spoon cafe,at a better price
6
Christina
18. aug. 2024
·
Overnattet 1 natt
We arrived polite man on the desk , restaurant staff were very slow and all over the place , food came out , but waited for ages for cutlery , then my granddaughters fish strips had all black marks going through them , they looked awful for a child to eat , let alone an adult . Then had ice cream and again waited a time for cutlery . Just staff need to be more proactive with table service . Apart from that our stay was ok .
We arrived polite man on the desk , restaurant staff were very slow and all over the place , food came out , but waited for ages for cutlery , then my granddaughters fish strips had all black marks going through them , they looked awful for a child to eat , let alone an adult . Then had ice cream and again waited a time for cutlery . Just staff need to be more proactive with table service . Apart from that our stay was ok .
10
Lesley
31. des. 2025
·
Overnattet 1 natt
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
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6
Marie
for 3 uker siden
·
Overnattet 2 netter
Hi the hotel was outdated but the receptionist was very helpful and give us locationa that we could eat out. The rooms were nice and clean. Overall the hotel needs a bit of updating inside and out but it was a nice stay for 2 nights
Hi the hotel was outdated but the receptionist was very helpful and give us locationa that we could eat out. The rooms were nice and clean. Overall the hotel needs a bit of updating inside and out but it was a nice stay for 2 nights
2
Frank
20. sep. 2026
·
Overnattet 1 natt
We booked based on the Hotels.com website. It appeared mid range catering to functions and events. On arriving after booking in earlier we started to find the unfortunate truth. Employing sufficient staff to provide customer service does not appear to be a priority to this set up. We didn't encounter a single staff member. Good job we didn't want any drinks etc. There are no lifts to the first floor so we struggled up the stairs with our bags. We had the furthest room - No 57. Every fire door on the corridors was pinned back. This one day after the Grand Burstin fire in Folkestone. The situation had barely changed when we came down for what this place laughingly call breakfast the following morning. Just one door was closed. The room was just that - a basic place to sleep. No amenities, no coffee, PG tips that was so old it had lost all its taste - and NO biscuits. Wi Fi - what Wi Fi?? The bed was enormous and as hard as a board. And toiletries - nothing. Then came breakfast! And this place charges extra for that - just like they do for various other "extras" that they can Fruit that was days old. Dried up shrivelled hot food. A drinks machine that didn't work because its waste tray was full. Utterly utterly unacceptable. We asked for a manager only to find that there wasn't one but that the same poor guy struggling in the kitchen was also the receptionist. I expect a full refund from Hotels.com and that you take the matter up with this lot and sort them out.
We booked based on the Hotels.com website. It appeared mid range catering to functions and events. On arriving after booking in earlier we started to find the unfortunate truth. Employing sufficient staff to provide customer service does not appear to be a priority to this set up. We didn't encounter a single staff member. Good job we didn't want any drinks etc. There are no lifts to the first floor so we struggled up the stairs with our bags. We had the furthest room - No 57. Every fire door on the corridors was pinned back. This one day after the Grand Burstin fire in Folkestone. The situation had barely changed when we came down for what this place laughingly call breakfast the following morning. Just one door was closed. The room was just that - a basic place to sleep. No amenities, no coffee, PG tips that was so old it had lost all its taste - and NO biscuits. Wi Fi - what Wi Fi?? The bed was enormous and as hard as a board. And toiletries - nothing. Then came breakfast! And this place charges extra for that - just like they do for various other "extras" that they can Fruit that was days old. Dried up shrivelled hot food. A drinks machine that didn't work because its waste tray was full. Utterly utterly unacceptable. We asked for a manager only to find that there wasn't one but that the same poor guy struggling in the kitchen was also the receptionist. I expect a full refund from Hotels.com and that you take the matter up with this lot and sort them out.
10
Christopher
18. sep. 2026
·
Overnattet 2 netter
All great thankyou very much.
All great thankyou very much.
10
gary
8. sep. 2026
·
Overnattet 2 netter
Clean room staff was very helpful and ablidging wouldn't think twice about staying here again. Very warm and friendly welcome on arrival and throughout. 💯
Clean room staff was very helpful and ablidging wouldn't think twice about staying here again. Very warm and friendly welcome on arrival and throughout. 💯
8
Julian
4. sep. 2026
·
Overnattet 1 natt
Very pleasant staff at the site, support for our dog being allowed in the room was welcome.
Very pleasant staff at the site, support for our dog being allowed in the room was welcome.
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- 2026-11-02: 77.48503525600434USD
- 2026-11-03: 75.63562819759369USD
- 2026-11-04: 84.07290976741791USD
- 2026-11-05: 86.38216744709015USD
- 2026-11-06: 82.64372905254365USD
- 2026-11-07: 101.52728418754579USD
- 2026-11-08: 69.42762767944336USD
- 2026-11-09: 75.25574563877106USD
- 2026-11-10: 71.89683004955292USD
- 2026-11-11: 72.53662594242097USD
- 2026-11-12: 80.00421766513826USD
- 2026-11-13: 92.89006533050538USD
- 2026-11-14: 100.49761829360962USD
- 2026-11-15: 70.45729785615922USD
- 2026-11-16: 78.85740918102265USD
- 2026-11-17: 120.8610536894989USD
- 2026-11-18: 80.00302705238343USD
- 2026-11-19: 85.06075860042573USD
- 2026-11-20: 90.80073695365907USD
- 2026-11-21: 76.07192353054047USD
- 2026-11-22: 65.81879048120499USD
- 2026-11-23: 81.32379348209382USD
- 2026-11-24: 89.41472665809631USD
- 2026-11-25: 84.46277976848603USD
- 2026-11-26: 80.69399359703064USD
- 2026-11-27: 78.20479921131134USD
- 2026-11-28: 96.40893417572022USD
- 2026-11-29: 75.63562819759369USD
- 2026-11-30: 79.25606744602204USD
- 2026-12-01: 88.35152659915924USD
- 2026-12-02: 85.32250496418USD
- 2026-12-03: 79.2644616942215USD
- 2026-12-04: 152.57084019653323USD
- 2026-12-05: 112.63370541469574USD
- 2026-12-06: 69.53759233085633USD
- 2026-12-07: 78.20479921131134USD
- 2026-12-08: 81.06388014804841USD
- 2026-12-09: 83.1931925561142USD
- 2026-12-10: 82.3734599571991USD
- 2026-12-11: 90.6907723022461USD
- 2026-12-12: 96.84879278137207USD
- 2026-12-13: 68.47793413072587USD
- 2026-12-14: 75.75558885681153USD
- 2026-12-15: 76.82310595767976USD
- 2026-12-16: 81.06388014804841USD
- 2026-12-17: 86.38216744709015USD
- 2026-12-18: 85.32250496418USD
- 2026-12-19: 90.48084757278443USD
- 2026-12-20: 70.59725053098678USD
En resepsjonist vil ta imot gjestene ved ankomst. Hvis du har spørsmål, kan du kontakte overnattingsstedet ved hjelp av kontaktinformasjonen på bestillingsbekreftelsen. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort og debetkort; ingen kontantbetalinger
- Dette overnattingsstedet forbeholder seg retten til å autorisere gjestenes kredittkort før ankomst.
- Kontantløse transaksjoner er mulig
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat, røykvarsler, sikkerhetssystem, førstehjelpsskrin og vindusgitter
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Gjester som skal bo på hotellet i juleperioden, bør kontakte hotellet før ankomst å bestille middager, siden middagsserveringen er begrenset i denne perioden.
- Svømmebassenget er tilgjengelig mellom kl. 07.00 og kl. 21.00.
- Opptil 2 barn kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng).
- Kun registrerte gjester kan oppholde seg på gjesterommene.
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Enkelte fasiliteter kan ha begrenset tilgang. Gjester kan ta kontakt med overnattingsstedet for flere opplysninger ved å bruke kontaktopplysningene på reservasjonsbekreftelsen.
- Dette overnattingsstedet tillater bare kjæledyr på bestemte rom (gebyrer gjelder, og disse finner du i delen om gebyrer). Gjestene kan be om å få en av disse rommene ved å kontakte overnattingsstedet direkte ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Det er mulig å betale uten kontanter.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- Pris for frokostbuffé: ca. GBP 17.50 for voksne og GBP 8 for barn
- Kjæledyravgift: GBP 25 per kjæledyr, per natt
- Det kreves ikke betaling for servicedyr
- Tidlig innsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
- Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
- Avgift for bruk av basseng: GBP 5 per person per natt
- Avgift for bruk av spa: GBP 5 per dag
- Gebyr for håndklær: GBP 2 (gjester kan også ta med egne)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Restaurant
Svømmebasseng
Rom for ikke-røykere
Romservice
Bankettfasiliteter
Aktiviteter
Svømmebasseng
Hage
Golfbane (i nærheten)
Innendørs svømmebasseng
Utendørs oppvarmet svømmebasseng
Pool (Indoor)
Utemøbler
Terrasse
Fitness Center (nearby)
Tjenester
Bankettfasiliteter
Bankboks
Bagasjeoppbevaring
Separat røykeområde
Ekspress innsjekking/Utsjekking
24-Hour Front Desk
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Badstue
Spa- og velværesenter
Matpakker
Frokost servert på rommet
Familierom
Wheelchair Accessible (Limited)
Parkering
Parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internett
Gratis wi-fi