Stourport Manor Hotel
81 US$
/natt
Snitt för oktober
Priser för Stourport Manor Hotel
Välj datum för att se priser och tillgänglighet.
81 US$
/natt
Snitt för oktober
Genomsnittliga priser per månad
På Stourport Manor Hotel är priset per natt i genomsnitt 63 US$ under den billigaste månaden (januari) och 89 US$ under den dyraste månaden (september), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 63 US$ |
| februari | 69 US$ |
| mars | 77 US$ |
| april | 77 US$ |
| maj | 85 US$ |
| juni | 87 US$ |
| juli | 86 US$ |
| augusti | 77 US$ |
| september | 89 US$ |
| oktober | 81 US$ |
| november | 66 US$ |
| december | 75 US$ |
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okt. · 81 US$
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Dyrast: september (ca 89 US$)
Billigast: januari (ca 63 US$)
Om detta boende
Du får tillgång till gym, inomhuspool och bastu. Detta hotell har även gratis wi-fi, ett picknickområde och utomhusgrill.
Bekvämligheter
Du får tillgång till gym, inomhuspool och bastu. Detta hotell har även gratis wi-fi, ett picknickområde och utomhusgrill.
Företagsfaciliteter
Gäster har tillgång till bland annat expressutcheckning, kemtvätt/tvättjänster och reception (öppen dygnet runt). På detta hotell erbjuds event- och konferenslokaler såsom konferensrum och mötesrum. Avgiftsfri parkering erbjuds på plats.
Måltider
Du kan äta lunch och middag på hotellets restaurang Brasserie eller bara ta det lugnt på rummet med rumsservice (under begränsade tider). Släck törsten med din favoritdrink i boendets bar. Frukostbuffé serveras på vardagar mellan 07.00 och 09.00 och på helger mellan 08.00 och 10.00 mot en avgift.
Rum
Känn dig som hemma i ett av de 72 rummen med LCD-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad. Badrum med badkar/dusch, gratis toalettartiklar och hårtorkar. På rummet finns skrivbord och kaffe- och tebryggare. Städning erbjuds dagligen.
Läge
I Stourport-on-Severn ligger Stourport Manor Hotel på landet, en fem minuters bilfärd från både Danter's Treasure Island Amusement Park och Hartlebury Castle. Detta hotell ligger 3,9 km från Whitlenge Garden Centre and Tea Rooms och 5,2 km från Wyre Forest Leisure Centre.
Vad finns i närheten
Hartlebury Castle(1.4 miles)
Danter's Treasure Island Amusement Park(1.5 miles)
Whitlenge Garden Centre and Tea Rooms(2.5 miles)
Wyre Forest Leisure Centre(2.9 miles)
Aggborough Stadium(3.2 miles)
Kidderminster golfklubb(3.6 miles)
Bewdley Leisure Centre(3.7 miles)
Severn Valley Railway Kidderminster Station(3.9 miles)
Kidderminster Railway Museum(3.9 miles)
Museum of Carpet(4.1 miles)
Severn Valley Railway Bewdley Station(4.2 miles)
Bewdley Museum(4.4 miles)
Kidderminster Street Market(4.5 miles)
Harvington Hall(4.8 miles)
Bewdley Pines Golf Club(4.9 miles)
Stourport Manor Hotel rekommenderar att du använder flygplatsen Birmingham Airport (BHX)(36.4 miles)
Parkering
Restaurang
Pool
Rökfria rum
Rumservice
Bankettinrättningar
Läge
35 Hartlebury Road, Stourport-on-Severn, England, Storbritannien
Hartlebury Castle (1.4 miles)
Danter's Treasure Island Amusement Park (1.5 miles)
Whitlenge Garden Centre and Tea Rooms (2.5 miles)
Wyre Forest Leisure Centre (2.9 miles)
Aggborough Stadium (3.2 miles)
Kidderminster golfklubb (3.6 miles)
Rumsalternativ
2
Classic dubbelrum
1 Dubbelsäng
Sovplats 2
226 ft²
UppvärmningWi-Fi (gratis)TV
2
Familjerum
1 Enkelsäng
Sovplats 3
UppvärmningWi-Fi (gratis)Bäddsoffa
2
Svit
1 Dubbelsäng
och 1 Bäddsoffa
Sovplats 2
430 ft²
UppvärmningWi-Fi (gratis)Extrasängar (gratis)
6
Executive dubbelrum
1 Dubbelsäng
Sovplats 2
205 ft²
UppvärmningWi-Fi (gratis)TV
2
Classic tvåbäddsrum
2 Enkelsängar
Sovplats 2
226 ft²
UppvärmningWi-Fi (gratis)Spjälsäng(ar) (Gratis)
2
Classic-rum - 1 dubbelsäng med bäddsoffa
1 Dubbelsäng
och 1 Bäddsoffa
Sovplats 2
430 ft²
UppvärmningWi-Fi (gratis)Extrasängar (gratis)
Gästrecensioner för Stourport Manor Hotel
7.1
Bra
Baserat på 1 365 verifierade recensioner
Vem bor här?
Företag
15%
Par
44%
Familj
25%
Grupper
13%
Ensamresande
2%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
För Stourport Manor Hotel nämns i recensionerna konsekvent vänlig personal och prisvärda vistelser, men också en föråldrad känsla, varierande städning och underhållsproblem som svaga duschar eller problem med temperaturkontrollen, samt extra avgifter och tillfälliga stängningar av poolen och fritidsanläggningarna.
Faciliteter
Renlighet
Rum
Service
Läge
Måltider
Var detta till hjälp?
Vad gäster tycker
För Stourport Manor Hotel nämns i recensionerna konsekvent vänlig personal och prisvärda vistelser, men också en föråldrad känsla, varierande städning och underhållsproblem som svaga duschar eller problem med temperaturkontrollen, samt extra avgifter och tillfälliga stängningar av poolen och fritidsanläggningarna.
Återkopplingen gällande frukost och middag är blandad. Vissa berömmer de tillagade alternativen, medan andra tycker att det är överprissat, begränsat eller påverkat av långsam service och brist på tillgängliga rätter. Rummen varierar från rymliga och bekväma till bullriga eller föråldrade, och flera gäster noterar mögliga områden, sliten inredning och avsaknad av hissar eller uttag vid sängen. Läget är bekvämt för West Midlands Safari Park och har gott om parkering, men evenemang kan skapa oljud eller begränsa tillgången till faciliteterna. Sammantaget kan du förvänta dig ett prisvärt boende med åldrande faciliteter och varierande kvalitet.
Faciliteter
Renlighet
Rum
Service
Läge
Måltider
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Tillgång till pool och spa innebär ofta en extra kostnad, med begränsade öppettider eller tillfälliga stängningar. Vissa gäster rapporterade kallt vatten eller underhållsproblem. Flera gäster nämner gratis parkering.
Relaterade gästrecensioner
6
Jacqueline
27 maj 2024
·
Stannade 1 natt
Check in was very slow. The bar and restaurant were closed. The leisure facilities were reduced times 7-11am on both days we were there. Breakfast was adequate but choice wasn’t great - for £15 per person I would expect a better selection. There was a Beer and Music Festival on for the weekend and guests should have been made aware of this when it impacts on hotel amenities and services. The hotel should have notified hotels.com so they could advise guests.
Check in was very slow. The bar and restaurant were closed. The leisure facilities were reduced times 7-11am on both days we were there. Breakfast was adequate but choice wasn’t great - for £15 per person I would expect a better selection. There was a Beer and Music Festival on for the weekend and guests should have been made aware of this when it impacts on hotel amenities and services. The hotel should have notified hotels.com so they could advise guests.
4
Lisa
7 aug. 2023
·
Stannade 2 nätter
Hotel was disappointing we booked because we wanted to use the pool which we had to pay £16 extra for 2 adults and two children. The changing rooms were dirty, the jacuzzi was broken and it just generally looked dirty and not looked after. Breakfast cost £42 the sausages were under cooked the cereal was stale, cutlery wasn’t clean. It was a expensive disappointment. There was a wedding on which was fine but we weren’t guests at the wedding but our room was in the middle of all the wedding guest so a lot of noise and disturbed sleep as the wedding party were in and out of all rooms all night.
Hotel was disappointing we booked because we wanted to use the pool which we had to pay £16 extra for 2 adults and two children. The changing rooms were dirty, the jacuzzi was broken and it just generally looked dirty and not looked after. Breakfast cost £42 the sausages were under cooked the cereal was stale, cutlery wasn’t clean. It was a expensive disappointment. There was a wedding on which was fine but we weren’t guests at the wedding but our room was in the middle of all the wedding guest so a lot of noise and disturbed sleep as the wedding party were in and out of all rooms all night.
8
Hannah
24 sep. 2024
·
Stannade 3 nätter
The room was spacious and I liked the all in one wet room. The building is old so if anyone is outside or loud in the bar you hear it. The one thing to note is the pool is not free - it's 5GBP for each use, which is not quite what was advertised. There's also no lift so you have to carry all luggage upstairs.
The room was spacious and I liked the all in one wet room. The building is old so if anyone is outside or loud in the bar you hear it. The one thing to note is the pool is not free - it's 5GBP for each use, which is not quite what was advertised. There's also no lift so you have to carry all luggage upstairs.
6
paul
29 okt. 2023
·
Stannade 1 natt
Nice room and staff very pleasant and helpful, was shocked to find a charge to use the pool as not shown on hotels. Com description. Otherwise a good stay.
Nice room and staff very pleasant and helpful, was shocked to find a charge to use the pool as not shown on hotels. Com description. Otherwise a good stay.
8
Veronica
20 juli 2024
·
Stannade 1 natt
Sprawling hotel lacking modernity. But comfortable and great staff. Excellent dinner in the Brasserie and swim in the pool, which was lovely and clean but an extra fiver which was not advertised on the website. My room was ok, but looked out over dirty linen bins at the back of the hotel.
Sprawling hotel lacking modernity. But comfortable and great staff. Excellent dinner in the Brasserie and swim in the pool, which was lovely and clean but an extra fiver which was not advertised on the website. My room was ok, but looked out over dirty linen bins at the back of the hotel.
8
Carolyn
30 maj 2023
·
Stannade 1 natt
Good sized rooms and really clean. Most of the staff were friendly and helpful. Unfortunately the first person at reception was neither of these which didn’t give a great first impression. Also it was a bit of a surprise that you had to pay to use the pool and leisure facilities as this was not made clear when booking on Hotels.com. I felt it was quite expensive, particularly for a family group
Good sized rooms and really clean. Most of the staff were friendly and helpful. Unfortunately the first person at reception was neither of these which didn’t give a great first impression. Also it was a bit of a surprise that you had to pay to use the pool and leisure facilities as this was not made clear when booking on Hotels.com. I felt it was quite expensive, particularly for a family group
2
Alison
27 mars 2025
·
Stannade 1 natt
Worst hotel experience in a long time. No full time reception. You have to pay for gym and pool - so these are falsely advertised. Breakfast was acceptable. Staff when you could find them were helpful.
Worst hotel experience in a long time. No full time reception. You have to pay for gym and pool - so these are falsely advertised. Breakfast was acceptable. Staff when you could find them were helpful.
10
Lesley
31 dec. 2025
·
Stannade 1 natt
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
6
Paul
13 jan. 2025
·
Stannade 1 natt
This was our 5th stay at the hotel,one if the attractions is the indoor pool & spa facilities, but they now charge £5 per head per night which is not made clear on their website or when booking. The room was just to say warm, but you couldn't turn the heating up at all, it was on full. Also now looking very worn and tired, probably because of the times it has changed ownership. This will be our last stay.
This was our 5th stay at the hotel,one if the attractions is the indoor pool & spa facilities, but they now charge £5 per head per night which is not made clear on their website or when booking. The room was just to say warm, but you couldn't turn the heating up at all, it was on full. Also now looking very worn and tired, probably because of the times it has changed ownership. This will be our last stay.
8
phil
16 sep. 2025
·
Stannade 1 natt
Spa good but you have to pay extra
Spa good but you have to pay extra
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Städningen är ojämn: vissa rum var städade, men flera recensioner nämner möglig lukt, smutsiga badrum eller sängkläder, och ostädade omklädningsrum vid fritidsanläggningarna. Underhållsproblem som fläckiga väggar förekommer också på sina ställen.
Relaterade gästrecensioner
4
Lisa
7 aug. 2023
·
Stannade 2 nätter
Hotel was disappointing we booked because we wanted to use the pool which we had to pay £16 extra for 2 adults and two children. The changing rooms were dirty, the jacuzzi was broken and it just generally looked dirty and not looked after. Breakfast cost £42 the sausages were under cooked the cereal was stale, cutlery wasn’t clean. It was a expensive disappointment. There was a wedding on which was fine but we weren’t guests at the wedding but our room was in the middle of all the wedding guest so a lot of noise and disturbed sleep as the wedding party were in and out of all rooms all night.
Hotel was disappointing we booked because we wanted to use the pool which we had to pay £16 extra for 2 adults and two children. The changing rooms were dirty, the jacuzzi was broken and it just generally looked dirty and not looked after. Breakfast cost £42 the sausages were under cooked the cereal was stale, cutlery wasn’t clean. It was a expensive disappointment. There was a wedding on which was fine but we weren’t guests at the wedding but our room was in the middle of all the wedding guest so a lot of noise and disturbed sleep as the wedding party were in and out of all rooms all night.
8
Jennifer
25 nov. 2025
·
Stannade 2 nätter
Clean room, check in was so much better this time. With booking l.com they didn’t send reservation through last time and we made 6 phone calls and I waited over 3 hours to be able to check in.
Clean room, check in was so much better this time. With booking l.com they didn’t send reservation through last time and we made 6 phone calls and I waited over 3 hours to be able to check in.
6
Craig
8 okt. 2024
·
Stannade 1 natt
Not bad overall. The old manor looks quite imposing but the rooms were nothing to write home about. Pretty standard and quite comfy. I only had a standard room which was OK. The shower curtain in the bathroom smelt and was an unpleasant shower. Sure the premium rooms would have been better but shouldn't account for poor cleanliness
Not bad overall. The old manor looks quite imposing but the rooms were nothing to write home about. Pretty standard and quite comfy. I only had a standard room which was OK. The shower curtain in the bathroom smelt and was an unpleasant shower. Sure the premium rooms would have been better but shouldn't account for poor cleanliness
4
Dale
11 juni 2024
·
Stannade 1 natt
Dirty sheets and bedding, however once complained I was moved.
Dirty sheets and bedding, however once complained I was moved.
6
James
28 mars 2024
·
Stannade 2 nätter
Bathroom like many previous stays smells fusty. Like it hasn’t been cleaned. The air vent is filthy. The shower had barely any power.
Bathroom like many previous stays smells fusty. Like it hasn’t been cleaned. The air vent is filthy. The shower had barely any power.
4
Arnold
31 aug. 2024
·
Stannade 1 natt
I can't lie... Definitely not a 4*... When we checked in, we were given a room where the bed had been slept in and there were used glasses everywhere - almost like a Goldilocks situation. Eventually, we were given a room that was "clean", if you ignore the several strands of hair in the bed, grimey shower and the pubes under the toilet seat. Overall, the interior is dated and not well managed. Other than cleanliness, the restaurant was closed on the day we arrived for a private function. Would have been good to know this in advance, or at least offer room service. Instead, a staff member suggested going to the festival they were hosting on the grounds, where we would have needed to pay entry. Separately, there was false advertising with the leisure facilities. On the first day, they closed 3 hours early (bank holiday, although would have been good to know in advance). The next day, we were then told we had to pay £5 per person for a day pass (this is not noted on Expedia). One lady staff member was good - very helpful on the bar. The rest of the staff were joking. I spoke to one as he was fleeing the reception desk, as I had a query about the gym fee. He said I'd need to speak to the manager and that one is on the way, then walked off. Nobody ever arrived. Overall, definitely not a 4 star experience.
I can't lie... Definitely not a 4*... When we checked in, we were given a room where the bed had been slept in and there were used glasses everywhere - almost like a Goldilocks situation. Eventually, we were given a room that was "clean", if you ignore the several strands of hair in the bed, grimey shower and the pubes under the toilet seat. Overall, the interior is dated and not well managed. Other than cleanliness, the restaurant was closed on the day we arrived for a private function. Would have been good to know this in advance, or at least offer room service. Instead, a staff member suggested going to the festival they were hosting on the grounds, where we would have needed to pay entry. Separately, there was false advertising with the leisure facilities. On the first day, they closed 3 hours early (bank holiday, although would have been good to know in advance). The next day, we were then told we had to pay £5 per person for a day pass (this is not noted on Expedia). One lady staff member was good - very helpful on the bar. The rest of the staff were joking. I spoke to one as he was fleeing the reception desk, as I had a query about the gym fee. He said I'd need to speak to the manager and that one is on the way, then walked off. Nobody ever arrived. Overall, definitely not a 4 star experience.
4
Tom
6 okt. 2025
·
Stannade 1 natt
I only stayed for the night, but hardly got any sleep. The room was not very clean, there was a dead spider on the carpet & the Bathroom smelt musty? The room was extremely cold, & there was a banging window / door from somewhere else in the building throughout the night. On top of this the TV did not work. The whole hotel is really due a refresh - lots of chipped paint & out of date decor.
I only stayed for the night, but hardly got any sleep. The room was not very clean, there was a dead spider on the carpet & the Bathroom smelt musty? The room was extremely cold, & there was a banging window / door from somewhere else in the building throughout the night. On top of this the TV did not work. The whole hotel is really due a refresh - lots of chipped paint & out of date decor.
4
Lisa
17 juli 2023
·
Stannade 1 natt
We booked this hotel very last minute to coincide with a trip to West Midlands Safari Park. There was nothing else availabke and thought how bad can it be? Well, it was probably the worst hotel ive ever stayed in! Check-in was slow but pleasant enough. Got our key and were shown down a dark and dreery corridor which resembled a cheap motel. The reason it's dimly lit is so you cant see how terrible the carpets and corridor are. Once in the room we found a dead moth and dead spider under the window on the floor so it obviously hadnt been cleaned properly. I also removed hairs from one of the beds. To allow them time to sort this out we went to the pool (which costs £5/adult £2/child extra). The building is clearly in disrepair and smelt a bit. The pool reception doesnt make any sense, you arrive at reception, then taken through to another part to pay, then back to where you were. No sign in changing rooms for how to access pool and the floors were absolutely filthy. Pic of towels just from touching the floor whilst drying off attached. The whole business is clearly struggling and could seriously do with a visit from Alex Polizzi the Hotel Inspector as they are trying which is evident in the nice toiletries and the fact they even have the spa. We did not visit the restaurant or bar as we were put off by the rest of our experience and the place looks like it needs a complete overhaul. This should not be a 4 star hotel, I'm astounded that it is. I wouldn't recommend staying here
We booked this hotel very last minute to coincide with a trip to West Midlands Safari Park. There was nothing else availabke and thought how bad can it be? Well, it was probably the worst hotel ive ever stayed in! Check-in was slow but pleasant enough. Got our key and were shown down a dark and dreery corridor which resembled a cheap motel. The reason it's dimly lit is so you cant see how terrible the carpets and corridor are. Once in the room we found a dead moth and dead spider under the window on the floor so it obviously hadnt been cleaned properly. I also removed hairs from one of the beds. To allow them time to sort this out we went to the pool (which costs £5/adult £2/child extra). The building is clearly in disrepair and smelt a bit. The pool reception doesnt make any sense, you arrive at reception, then taken through to another part to pay, then back to where you were. No sign in changing rooms for how to access pool and the floors were absolutely filthy. Pic of towels just from touching the floor whilst drying off attached. The whole business is clearly struggling and could seriously do with a visit from Alex Polizzi the Hotel Inspector as they are trying which is evident in the nice toiletries and the fact they even have the spa. We did not visit the restaurant or bar as we were put off by the rest of our experience and the place looks like it needs a complete overhaul. This should not be a 4 star hotel, I'm astounded that it is. I wouldn't recommend staying here
10
Lesley
31 dec. 2025
·
Stannade 1 natt
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
10
Sacha
25 aug. 2024
·
Stannade 1 natt
Cleanliness was lacking, the bathroom was grotty. There was also a music event on that was very loud until late. The restaurant was shut as a result of the event. I think we should have been made aware of this at booking we would have stayed elsewhere.
Cleanliness was lacking, the bathroom was grotty. There was also a music event on that was very loud until late. The restaurant was shut as a result of the event. I think we should have been made aware of this at booking we would have stayed elsewhere.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen varierar från rymliga och bekväma till föråldrade, med rapporter om svaga duschar, begränsade uttag vid sängen och problem med temperaturkontrollen. Ljud från evenemang eller andra gäster påverkar vissa vistelser.
Relaterade gästrecensioner
4
David
31 juli 2025
·
Stannade 1 natt
Bed was terrible, cheap and nasty. I even found myself checking for bedbugs as the room didn’t feel clean. They only gave us 1 shower towel. Shower itself didn’t feel clean, very dated and water pressure was just average. Lighting in there was terrible, was almost a blue light. No aircon in the room, we was on the ground floor to had to have the window open all night to let some air in (of what little air there was) then all we could hear was people talking on the carpark all night. Staff were very friendly upon arrival, however I don’t think this hotel is worthy of 4*. Needs a full retrofit to make it up to 2025 hotel sort of standards… power sockets at bedsides etc
Bed was terrible, cheap and nasty. I even found myself checking for bedbugs as the room didn’t feel clean. They only gave us 1 shower towel. Shower itself didn’t feel clean, very dated and water pressure was just average. Lighting in there was terrible, was almost a blue light. No aircon in the room, we was on the ground floor to had to have the window open all night to let some air in (of what little air there was) then all we could hear was people talking on the carpark all night. Staff were very friendly upon arrival, however I don’t think this hotel is worthy of 4*. Needs a full retrofit to make it up to 2025 hotel sort of standards… power sockets at bedsides etc
8
Sharon
26 jan. 2025
·
Stannade 1 natt
Comfortable stay with nice big room with full size bathroom with bath. Very good value for money
Comfortable stay with nice big room with full size bathroom with bath. Very good value for money
4
Grey
22 feb. 2024
·
Stannade 2 nätter
Niggling bad points no plug sockets by the bed. Couldn't charge my phone overnite. A hook in the curtains was broken letting too much light in I didn't pay for breakfast, to expensive. A fellow guest did and says it wasn't worth the money. My main bad point. Quality of sleep was ruined by the guest in the room above pacing about very early in the morning. I understand the hotel can't control the guests actions but it seems to me some sort of noise dampening between rooms is essential, i cud hear this person walking. Shouldn't be the case.
Niggling bad points no plug sockets by the bed. Couldn't charge my phone overnite. A hook in the curtains was broken letting too much light in I didn't pay for breakfast, to expensive. A fellow guest did and says it wasn't worth the money. My main bad point. Quality of sleep was ruined by the guest in the room above pacing about very early in the morning. I understand the hotel can't control the guests actions but it seems to me some sort of noise dampening between rooms is essential, i cud hear this person walking. Shouldn't be the case.
6
Julia
2 dec. 2025
·
Stannade 1 natt
Convenient stop over but very tired and dated. Smelt damp and musty when we walked in. We didn’t stay in the Manor House but in the attached block of rooms. We didn’t eat there as only a short walk into the town where there are plenty of bars and restaurants.
Convenient stop over but very tired and dated. Smelt damp and musty when we walked in. We didn’t stay in the Manor House but in the attached block of rooms. We didn’t eat there as only a short walk into the town where there are plenty of bars and restaurants.
6
Alexander
18 dec. 2022
·
Stannade 19 343 nätter
Don't trust the pictures. The images show the Manor house side of the hotel whereas if you go for a standard room you will be in the council house style annex on the side. For a four star hotel the place needs a lot of work. The handle on our bath was rusty to the point if you grabbed it you might cut your hand and the room had a few cobwebs round the place. Restaurant is seriously overpriced. £16 for sausage and mash which was tiny. I can understand why the restaurant wasn't busy. The staff were friendly though, and the price of the room was OK, so if you're looking for a quick overnight stay it's alright but I wouldn't want to stay for a long weekend.
Don't trust the pictures. The images show the Manor house side of the hotel whereas if you go for a standard room you will be in the council house style annex on the side. For a four star hotel the place needs a lot of work. The handle on our bath was rusty to the point if you grabbed it you might cut your hand and the room had a few cobwebs round the place. Restaurant is seriously overpriced. £16 for sausage and mash which was tiny. I can understand why the restaurant wasn't busy. The staff were friendly though, and the price of the room was OK, so if you're looking for a quick overnight stay it's alright but I wouldn't want to stay for a long weekend.
6
CERIAN
17 juli 2023
·
Stannade 2 nätter
Room was clean and tidy. Comfortable bed - a little high to get on to. Very quiet room which was great. Good bathroom - bath a little slippery but all in working order. Had dinner in restaurant both nights- good service and delicious food. Breakfast was disappointing - definitely not worth the price. Only one person serving on Saturday who was barely there, they ran out of bread on Saturday for toaster. Juices, water and milk needed replenishing both days - slow doing this. Hot buffet generally good but not well stocked. Sausages barely cooked. Only strawberry jam for toast on Saturday. No marmalade either day. My advice - dont pay extra for breakfast, not worth the money!
Room was clean and tidy. Comfortable bed - a little high to get on to. Very quiet room which was great. Good bathroom - bath a little slippery but all in working order. Had dinner in restaurant both nights- good service and delicious food. Breakfast was disappointing - definitely not worth the price. Only one person serving on Saturday who was barely there, they ran out of bread on Saturday for toaster. Juices, water and milk needed replenishing both days - slow doing this. Hot buffet generally good but not well stocked. Sausages barely cooked. Only strawberry jam for toast on Saturday. No marmalade either day. My advice - dont pay extra for breakfast, not worth the money!
4
Michael
30 aug. 2025
·
Stannade 4 nätter
Bed was good. Didn't have what was on the menu. The rooms were VERY hot. The shower was just a dribble with no shower pressure.
Bed was good. Didn't have what was on the menu. The rooms were VERY hot. The shower was just a dribble with no shower pressure.
4
Owen
21 juli 2024
·
Stannade 1 natt
Very tired and dated hotel. Beds very uncomfortable
Very tired and dated hotel. Beds very uncomfortable
6
Matthew
16 dec. 2024
·
Stannade 1 natt
The beds are not comfy, the rooms are tired, it needs a complete refurbishment
The beds are not comfy, the rooms are tired, it needs a complete refurbishment
6
Gary
18 aug. 2024
·
Stannade 1 natt
This hotel felt quite tired and in need of a lift. The swimming pool was an extra cost. The room was noisy from other guests.
This hotel felt quite tired and in need of a lift. The swimming pool was an extra cost. The room was noisy from other guests.
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Service
Personalen är ofta vänlig och hjälpsam, men servicen kan vara långsam och hotellet verkar underbemannat ibland. Upplevelserna av responsen varierar mellan teamen.
Relaterade gästrecensioner
4
William
19 aug. 2024
·
Stannade 1 natt
It was ok but nothing special considering its location and how good it could be. Needs some investment and definitely more staff to make it eork better. A place that size shouldn't be run with a handful of staff but then again i suppose thats the sign of the times.
It was ok but nothing special considering its location and how good it could be. Needs some investment and definitely more staff to make it eork better. A place that size shouldn't be run with a handful of staff but then again i suppose thats the sign of the times.
6
Alan
3 juli 2024
·
Stannade 1 natt
The paint work in the room was a bit slapdash with paint smubged on doors from door frame . This gave the place a dont care feeling Special offer meal deals were offered but had to be ordered via the app which i was unable to operate and staff member shrugged his shoulders.
The paint work in the room was a bit slapdash with paint smubged on doors from door frame . This gave the place a dont care feeling Special offer meal deals were offered but had to be ordered via the app which i was unable to operate and staff member shrugged his shoulders.
10
Joseph
7 sep. 2024
·
Stannade 2 nätter
My stay at Stourport Manor, although a short one, was very comfortable. Hotel facilities were exceptional. Unfortunately, due oversnoozing I didn’t get to sample their cuisine, except their full English in the mornings. It did feel they were maybe short of staff. The staff that I did interact with were very polite and helpful. Overall, no complaints whatsoever, would definitely stay again and would recommend to anyone.
My stay at Stourport Manor, although a short one, was very comfortable. Hotel facilities were exceptional. Unfortunately, due oversnoozing I didn’t get to sample their cuisine, except their full English in the mornings. It did feel they were maybe short of staff. The staff that I did interact with were very polite and helpful. Overall, no complaints whatsoever, would definitely stay again and would recommend to anyone.
10
Colin
30 okt. 2024
·
Stannade 2 nätter
Stay was comfortable. Service in restaurant and at the bar was extremely good. The girls were very professional and polite.
Stay was comfortable. Service in restaurant and at the bar was extremely good. The girls were very professional and polite.
8
Geoff
16 okt. 2025
·
Stannade 1 natt
As expected, for the price. Check-in was slow, but this wasn't a problem. Another time, it could have been. Quiet room. Good breakfast
As expected, for the price. Check-in was slow, but this wasn't a problem. Another time, it could have been. Quiet room. Good breakfast
10
Daniel
12 feb. 2024
·
Stannade 1 natt
Excellent service Nice hotel. We were in old part. A little run down but acceptable. Food and bars were good. Nice walks. Was a shock seeing casualty filming ! We left our headphones. Phoned the hotel two weeks later and they sent them too us ! Excellent service.
Excellent service Nice hotel. We were in old part. A little run down but acceptable. Food and bars were good. Nice walks. Was a shock seeing casualty filming ! We left our headphones. Phoned the hotel two weeks later and they sent them too us ! Excellent service.
10
Andrew
23 okt. 2023
·
Stannade 2 nätter
Great hotel, great service lovely friendly staff. Breakfast amazing.
Great hotel, great service lovely friendly staff. Breakfast amazing.
8
Peter
12 juli 2024
·
Stannade 2 nätter
Very good. Initial reception was slow but otherwise god. Room was good and comfortable.
Very good. Initial reception was slow but otherwise god. Room was good and comfortable.
10
Lesley
31 dec. 2025
·
Stannade 1 natt
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
10
Martin
6 okt. 2025
·
Stannade 1 natt
Nice location. Friendly staff. Main Reception guy was really helpful. Young lad at breakfast was polite and always had time to help. Barman was nice and polite and even gave us glass for the room.
Nice location. Friendly staff. Main Reception guy was really helpful. Young lad at breakfast was polite and always had time to help. Barman was nice and polite and even gave us glass for the room.
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Läge
Beläget i lugna omgivningar med bekvämt läge för West Midlands Safari Park och en promenad eller kort bilresa in till staden. Vissa gäster tyckte att det låg avlägset, och evenemang på platsen kan påverka atmosfären.
Relaterade gästrecensioner
10
Samantha
16 aug. 2024
·
Stannade 1 natt
Had a lovely stay at Stourton manor hotel . Rooms were lovely and clean , hotel has a pool which children can use up to 7pm. Only a short 10 minute drive from West Midlands Safari Park. We didn’t eat in the restaurant but breakfast was cheaper at the hotel than booking through any booking websites. £15 per person and £7 for children aged 3-15 and free for under 3s
Had a lovely stay at Stourton manor hotel . Rooms were lovely and clean , hotel has a pool which children can use up to 7pm. Only a short 10 minute drive from West Midlands Safari Park. We didn’t eat in the restaurant but breakfast was cheaper at the hotel than booking through any booking websites. £15 per person and £7 for children aged 3-15 and free for under 3s
10
Jamie
6 okt. 2023
·
Stannade 1 natt
Really enjoyable stay, so we extended. Nice old hotel in its own grounds so nice n quiet with a large car park with security cameras. The restaurant is comfortable with very reasonable prices, and the staff are very friendly and on the ball. Our waitress, Ellie, was really cheerful, professional and a local girl who found time to give some tourist guide information!
Really enjoyable stay, so we extended. Nice old hotel in its own grounds so nice n quiet with a large car park with security cameras. The restaurant is comfortable with very reasonable prices, and the staff are very friendly and on the ball. Our waitress, Ellie, was really cheerful, professional and a local girl who found time to give some tourist guide information!
6
Julia
2 dec. 2025
·
Stannade 1 natt
Convenient stop over but very tired and dated. Smelt damp and musty when we walked in. We didn’t stay in the Manor House but in the attached block of rooms. We didn’t eat there as only a short walk into the town where there are plenty of bars and restaurants.
Convenient stop over but very tired and dated. Smelt damp and musty when we walked in. We didn’t stay in the Manor House but in the attached block of rooms. We didn’t eat there as only a short walk into the town where there are plenty of bars and restaurants.
6
Alexander
18 dec. 2022
·
Stannade 19 343 nätter
Don't trust the pictures. The images show the Manor house side of the hotel whereas if you go for a standard room you will be in the council house style annex on the side. For a four star hotel the place needs a lot of work. The handle on our bath was rusty to the point if you grabbed it you might cut your hand and the room had a few cobwebs round the place. Restaurant is seriously overpriced. £16 for sausage and mash which was tiny. I can understand why the restaurant wasn't busy. The staff were friendly though, and the price of the room was OK, so if you're looking for a quick overnight stay it's alright but I wouldn't want to stay for a long weekend.
Don't trust the pictures. The images show the Manor house side of the hotel whereas if you go for a standard room you will be in the council house style annex on the side. For a four star hotel the place needs a lot of work. The handle on our bath was rusty to the point if you grabbed it you might cut your hand and the room had a few cobwebs round the place. Restaurant is seriously overpriced. £16 for sausage and mash which was tiny. I can understand why the restaurant wasn't busy. The staff were friendly though, and the price of the room was OK, so if you're looking for a quick overnight stay it's alright but I wouldn't want to stay for a long weekend.
6
Natalie
3 nov. 2024
·
Stannade 1 natt
Booked this hotel as was near west midland safari park - when we arrived there was a massive firework display/ music that wasn’t mentioned on the website when booking / had to move rooms because of the noise with our 1 year old - went to use the pool the next day, was so cold - the heater had not been switched on so we could only stay in 5 - 10 minutes but was still charged full price..
Booked this hotel as was near west midland safari park - when we arrived there was a massive firework display/ music that wasn’t mentioned on the website when booking / had to move rooms because of the noise with our 1 year old - went to use the pool the next day, was so cold - the heater had not been switched on so we could only stay in 5 - 10 minutes but was still charged full price..
8
Suzan
5 feb. 2023
·
Stannade 1 natt
The staff were all excellent, doing everything to please and assist guests. The property itself was clean and has huge carpark … but the property looks tired/old fashioned in parts. Our bedroom had nice big bed but it was as hard as rock, so not too comfy. Breakfast was ok & staff very pleasant in restaurant at breakfast and dinner. No doubt hotel is battling on after covid, however I would stay again if in the area and needed a room.
The staff were all excellent, doing everything to please and assist guests. The property itself was clean and has huge carpark … but the property looks tired/old fashioned in parts. Our bedroom had nice big bed but it was as hard as rock, so not too comfy. Breakfast was ok & staff very pleasant in restaurant at breakfast and dinner. No doubt hotel is battling on after covid, however I would stay again if in the area and needed a room.
8
J
5 sep. 2024
·
Stannade 1 natt
Lovely clean room. Comfy bed. Staff lovely. Couldn't find a lift. Carpark needs repairing. But all in all a good stsy
Lovely clean room. Comfy bed. Staff lovely. Couldn't find a lift. Carpark needs repairing. But all in all a good stsy
10
Carol
19 aug. 2024
·
Stannade 2 nätter
The staff were friendly and helpful. The room was satisfactory but was ratger dismal it had a small window and dark/dull furnishings woukd benefit from a update. I am elderly and had difficulty with the stairs but as they were full l coped. The food was amazing.
The staff were friendly and helpful. The room was satisfactory but was ratger dismal it had a small window and dark/dull furnishings woukd benefit from a update. I am elderly and had difficulty with the stairs but as they were full l coped. The food was amazing.
4
peter
4 nov. 2024
·
Stannade 1 natt
Tired hotel in the middle of nowhere felt like a care home
Tired hotel in the middle of nowhere felt like a care home
10
Martin
6 okt. 2025
·
Stannade 1 natt
Nice location. Friendly staff. Main Reception guy was really helpful. Young lad at breakfast was polite and always had time to help. Barman was nice and polite and even gave us glass for the room.
Nice location. Friendly staff. Main Reception guy was really helpful. Young lad at breakfast was polite and always had time to help. Barman was nice and polite and even gave us glass for the room.
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Måltider
Måltiderna är ojämna: vissa gäster uppskattade generösa eller smakrika frukostar, men många tyckte att det var överprissat, begränsat eller påverkat av långsam service och brist på rätter, med tillfälliga stängningar av restaurangen under evenemang.
Relaterade gästrecensioner
10
Michael
9 nov. 2025
·
Stannade 1 natt
Excellent breakfast
Excellent breakfast
8
Jill
13 sep. 2025
·
Stannade 1 natt
Dinner was okay but lots of things on a very limited menu not available.
Dinner was okay but lots of things on a very limited menu not available.
6
Jacqueline
27 maj 2024
·
Stannade 1 natt
Check in was very slow. The bar and restaurant were closed. The leisure facilities were reduced times 7-11am on both days we were there. Breakfast was adequate but choice wasn’t great - for £15 per person I would expect a better selection. There was a Beer and Music Festival on for the weekend and guests should have been made aware of this when it impacts on hotel amenities and services. The hotel should have notified hotels.com so they could advise guests.
Check in was very slow. The bar and restaurant were closed. The leisure facilities were reduced times 7-11am on both days we were there. Breakfast was adequate but choice wasn’t great - for £15 per person I would expect a better selection. There was a Beer and Music Festival on for the weekend and guests should have been made aware of this when it impacts on hotel amenities and services. The hotel should have notified hotels.com so they could advise guests.
8
Elizabeth
10 sep. 2024
·
Stannade 1 natt
We enjoyed our stay overall, the bed was comfortable and we were upgraded to a family room. We were very disappointed with the breakfast, cheap produce, toaster didn't work. Teapots, cups and glasses where very small. We wouldn't stay again.
We enjoyed our stay overall, the bed was comfortable and we were upgraded to a family room. We were very disappointed with the breakfast, cheap produce, toaster didn't work. Teapots, cups and glasses where very small. We wouldn't stay again.
10
Paul
11 nov. 2025
·
Stannade 1 natt
Breakfast was great, large portion sizes. Hotel was very quiet during our stay
Breakfast was great, large portion sizes. Hotel was very quiet during our stay
6
Michaela
10 sep. 2023
·
Stannade 1 natt
We had a good check in. Went to our room, which was clean and comfy. We had booked a table in the restaurant for our evening meal. I can only use the words ‘ping food’. I thought being a 4 star hotel the restaurant would have offered more! We went down for breakfast at 9.20 ( serving until 10) and were confronted with very little cooked food left! A large amount of bacon and sausage was eventually brought out but there was no sign of any eggs. My husband is GF, we notified the hotel before arrival. When we asked the young waitresses if the hash browns were GF they disappeared into the kitchen to ask and we heard no more, so the ‘ cooked breakfast’ was in complete
We had a good check in. Went to our room, which was clean and comfy. We had booked a table in the restaurant for our evening meal. I can only use the words ‘ping food’. I thought being a 4 star hotel the restaurant would have offered more! We went down for breakfast at 9.20 ( serving until 10) and were confronted with very little cooked food left! A large amount of bacon and sausage was eventually brought out but there was no sign of any eggs. My husband is GF, we notified the hotel before arrival. When we asked the young waitresses if the hash browns were GF they disappeared into the kitchen to ask and we heard no more, so the ‘ cooked breakfast’ was in complete
6
CERIAN
17 juli 2023
·
Stannade 2 nätter
Room was clean and tidy. Comfortable bed - a little high to get on to. Very quiet room which was great. Good bathroom - bath a little slippery but all in working order. Had dinner in restaurant both nights- good service and delicious food. Breakfast was disappointing - definitely not worth the price. Only one person serving on Saturday who was barely there, they ran out of bread on Saturday for toaster. Juices, water and milk needed replenishing both days - slow doing this. Hot buffet generally good but not well stocked. Sausages barely cooked. Only strawberry jam for toast on Saturday. No marmalade either day. My advice - dont pay extra for breakfast, not worth the money!
Room was clean and tidy. Comfortable bed - a little high to get on to. Very quiet room which was great. Good bathroom - bath a little slippery but all in working order. Had dinner in restaurant both nights- good service and delicious food. Breakfast was disappointing - definitely not worth the price. Only one person serving on Saturday who was barely there, they ran out of bread on Saturday for toaster. Juices, water and milk needed replenishing both days - slow doing this. Hot buffet generally good but not well stocked. Sausages barely cooked. Only strawberry jam for toast on Saturday. No marmalade either day. My advice - dont pay extra for breakfast, not worth the money!
6
Andrew
5 dec. 2025
·
Stannade 1 natt
Room was clean, hotel was well situated, breakfast was over priced for what you get at £17.50, have had fare better in a greasy spoon cafe,at a better price
Room was clean, hotel was well situated, breakfast was over priced for what you get at £17.50, have had fare better in a greasy spoon cafe,at a better price
6
Christina
18 aug. 2024
·
Stannade 1 natt
We arrived polite man on the desk , restaurant staff were very slow and all over the place , food came out , but waited for ages for cutlery , then my granddaughters fish strips had all black marks going through them , they looked awful for a child to eat , let alone an adult . Then had ice cream and again waited a time for cutlery . Just staff need to be more proactive with table service . Apart from that our stay was ok .
We arrived polite man on the desk , restaurant staff were very slow and all over the place , food came out , but waited for ages for cutlery , then my granddaughters fish strips had all black marks going through them , they looked awful for a child to eat , let alone an adult . Then had ice cream and again waited a time for cutlery . Just staff need to be more proactive with table service . Apart from that our stay was ok .
10
Lesley
31 dec. 2025
·
Stannade 1 natt
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
We stopped in the original part of the hotel. The room was simple but clean and tidy. It was a little cold when we arrived so we asked at reception about the heating. We were told it came on at 4pm but I think they switched it on earlier and they gave us an electric heater. Staff were extremely helpful and professional. We were attending an event at the hotel which was great fun. On the morning we went for breakfast, ,we had the choice of a small continental breakfast, cereal or a cooked breakfast Breakfast was good, only one item on the cooked breakfast wasn't available , a little disappointing but that happens sometimes. The poached eggs may have been under a heater so they were solid but the waiter replaced them with freshly cooked ones which were brilliant. Plenty of free parking. Overall it was a pleasant stay and would return, I'd like to go there in the summer as they have alfresco dining, big outside kitchen.
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6
Marie
för 3 veckor sedan
·
Stannade 2 nätter
Hi the hotel was outdated but the receptionist was very helpful and give us locationa that we could eat out. The rooms were nice and clean. Overall the hotel needs a bit of updating inside and out but it was a nice stay for 2 nights
Hi the hotel was outdated but the receptionist was very helpful and give us locationa that we could eat out. The rooms were nice and clean. Overall the hotel needs a bit of updating inside and out but it was a nice stay for 2 nights
2
Frank
20 sep. 2026
·
Stannade 1 natt
We booked based on the Hotels.com website. It appeared mid range catering to functions and events. On arriving after booking in earlier we started to find the unfortunate truth. Employing sufficient staff to provide customer service does not appear to be a priority to this set up. We didn't encounter a single staff member. Good job we didn't want any drinks etc. There are no lifts to the first floor so we struggled up the stairs with our bags. We had the furthest room - No 57. Every fire door on the corridors was pinned back. This one day after the Grand Burstin fire in Folkestone. The situation had barely changed when we came down for what this place laughingly call breakfast the following morning. Just one door was closed. The room was just that - a basic place to sleep. No amenities, no coffee, PG tips that was so old it had lost all its taste - and NO biscuits. Wi Fi - what Wi Fi?? The bed was enormous and as hard as a board. And toiletries - nothing. Then came breakfast! And this place charges extra for that - just like they do for various other "extras" that they can Fruit that was days old. Dried up shrivelled hot food. A drinks machine that didn't work because its waste tray was full. Utterly utterly unacceptable. We asked for a manager only to find that there wasn't one but that the same poor guy struggling in the kitchen was also the receptionist. I expect a full refund from Hotels.com and that you take the matter up with this lot and sort them out.
We booked based on the Hotels.com website. It appeared mid range catering to functions and events. On arriving after booking in earlier we started to find the unfortunate truth. Employing sufficient staff to provide customer service does not appear to be a priority to this set up. We didn't encounter a single staff member. Good job we didn't want any drinks etc. There are no lifts to the first floor so we struggled up the stairs with our bags. We had the furthest room - No 57. Every fire door on the corridors was pinned back. This one day after the Grand Burstin fire in Folkestone. The situation had barely changed when we came down for what this place laughingly call breakfast the following morning. Just one door was closed. The room was just that - a basic place to sleep. No amenities, no coffee, PG tips that was so old it had lost all its taste - and NO biscuits. Wi Fi - what Wi Fi?? The bed was enormous and as hard as a board. And toiletries - nothing. Then came breakfast! And this place charges extra for that - just like they do for various other "extras" that they can Fruit that was days old. Dried up shrivelled hot food. A drinks machine that didn't work because its waste tray was full. Utterly utterly unacceptable. We asked for a manager only to find that there wasn't one but that the same poor guy struggling in the kitchen was also the receptionist. I expect a full refund from Hotels.com and that you take the matter up with this lot and sort them out.
10
Christopher
18 sep. 2026
·
Stannade 2 nätter
All great thankyou very much.
All great thankyou very much.
10
gary
8 sep. 2026
·
Stannade 2 nätter
Clean room staff was very helpful and ablidging wouldn't think twice about staying here again. Very warm and friendly welcome on arrival and throughout. 💯
Clean room staff was very helpful and ablidging wouldn't think twice about staying here again. Very warm and friendly welcome on arrival and throughout. 💯
8
Julian
4 sep. 2026
·
Stannade 1 natt
Very pleasant staff at the site, support for our dog being allowed in the room was welcome.
Very pleasant staff at the site, support for our dog being allowed in the room was welcome.
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Priser för kommande datum
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- 2026-11-13: 92.91463843688965USD
- 2026-11-14: 100.5242038994751USD
- 2026-11-15: 70.47593660584259USD
- 2026-11-16: 78.87827009330749USD
- 2026-11-17: 120.89302623165894USD
- 2026-11-18: 80.0241910260315USD
- 2026-11-19: 85.08326054466248USD
- 2026-11-20: 90.824757349823USD
- 2026-11-21: 76.09204757139588USD
- 2026-11-22: 65.83620216172028USD
- 2026-11-23: 81.34530685084535USD
- 2026-11-24: 89.43838039956665USD
- 2026-11-25: 84.48512352360535USD
- 2026-11-26: 80.71534035873414USD
- 2026-11-27: 78.2254874823761USD
- 2026-11-28: 96.43443816247559USD
- 2026-11-29: 75.65563682102967USD
- 2026-11-30: 79.27703381922913USD
- 2026-12-01: 88.37489908204651USD
- 2026-12-02: 85.34507615071107USD
- 2026-12-03: 79.28543028804016USD
- 2026-12-04: 152.6112012348633USD
- 2026-12-05: 112.663501496933USD
- 2026-12-06: 69.55598778195191USD
- 2026-12-07: 78.2254874823761USD
- 2026-12-08: 81.08532475941468USD
- 2026-12-09: 83.21520045506287USD
- 2026-12-10: 82.39525100436401USD
- 2026-12-11: 90.71476360839844USD
- 2026-12-12: 96.87441312817383USD
- 2026-12-13: 68.49604926020051USD
- 2026-12-14: 75.77562921459962USD
- 2026-12-15: 76.84342871607971USD
- 2026-12-16: 81.08532475941468USD
- 2026-12-17: 86.40501895637513USD
- 2026-12-18: 85.34507615071107USD
- 2026-12-19: 90.50478334552002USD
- 2026-12-20: 70.61592630370332USD
Personalen i receptionen välkomnar gästerna vid ankomst. Kontakta boendet med hjälp av informationen i bokningsbekräftelsen om du har några frågor. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort och bankkort; ingen kontantbetalning.
- Boendet förbehåller sig rätten att reservera belopp på gästens kreditkort före ankomst.
- Kontantfria transaktioner erbjuds
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor, säkerhetssystem, förbandslåda och fönstergaller.
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Gäster som stannar över julhelgen bör kontakta boendet före ankomst för att göra middagsplaner, eftersom middagar är begränsade under denna tid.
- Poolen är tillgänglig mellan 07.00 och 21.00.
- Upp till 2 barn bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
- Endast registrerade gäster är tillåtna på boendets rum.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- En del anläggningar kan ha begränsad tillgänglighet. Gäster kan kontakta receptionen för mer information med hjälp av kontaktinformationen i bokningsbekräftelsen.
- Husdjur tillåts endast i vissa rum (avgifter tillkommer, information om detta under Avgifter). Gäster kan få ett av dessa rum genom att kontakta receptionen direkt med hjälp av informationen i bokningsbekräftelsen.
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Avgift för frukostbuffé: GBP 17.50 för vuxna och GBP 8 för barn
- Avgift för husdjur: GBP 25 per husdjur per natt
- Inga avgifter tas ut för assistanshundar
- Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
- Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
- Poolavgift: 5 GBP per person och per natt
- Spaavgift: 5 GBP per dag
- Avgift för handduk: 2 GBP (alternativt kan gäster ta med egen handduk)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
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Frukost på rummet
Familjerum
Wheelchair Accessible (Limited)
Tjänster
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Värdeförvaring
Bagageförvaring
Plats för rökning
Express in- och utcheckning
24-Hour Front Desk
Aktiviteter
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