La Quinta by Wyndham Cleburne

The front desk was very, very rarely manned. All the trash cans were full our entire three day stay, with trash sitting outside rooms in the hallway the entire time as well. Broken tiles were in the bathroom, terribly stained grout in shower, the pool was not something I would have dared to swim in. The hallway carpet was stained extensively in several spots. The lighting in the facility was less than ideal, maybe they are trying to conserve electricity. The hotels fence is in extreme disrepair all around the perimeter. I would never stay again. Last night there I had a bug crawling on me in the bed…

Pool needed some maintenance, was unable to use during stay. Everything else was working well.

The pool was locked.

They advertised having a pool and hot tub on their website and the pool was out of commission and it looks like the hot tub was filled in with the concrete. Neither of them usable.

Property was well lit. Parking lot was clean. Plenty of parking spaces on a Friday night. Room was clean except for a large hole and tears in the carpet. Bed was hard as plywood. Quiet area, no traffic noise.

Smoke alarm removed from ceiling. No full size mirror like in kids room. It had been ripped from wall. No coffee maker in room. No coffee available in lobby. No water pressure in shower. Breakfast shut down at 9am on weekend. Overall dirty in walkways and elevator.

Had to switch rooms cause first room refrigerator was broken some of the lights didnt work tv didnt work toilet paper towel was missing phone didnt work. Had to switch rooms at 8 o'clock the new room ac made a whistle sound when it came on. And the elevator buttons were broken and the side doors were only exit couldn't enter only thru the front entrance

The breakfast was the worst I’ve had at a hotel. Pool was closed

We had an event the following day. We only rented a room for access to the pool. The morning we were leaving the website said the pool was closed. I called Expedia to cancel our reservation. No one would cancel it for us. I realize we were past the cancelation time. I believe they should honor our cancelation due to the circumstances. We only rented the room for the pool. If you don’t have an amenity available that you offer then someone should be able to cancel at any time.

This is our 2nd time to stay at this location. We travel to Cleburne about once a month to visit family. Pros: - Reasonably priced. - Rooms are very clean, even the carpet. The carpet in the room appeared to be new, or had been very well cleaned. - Rooms are larger than standard hotel rooms. - We have stayed here twice and have seen NO bugs as some have reported. - Staff was very nice and friendly to us. - Lobby was clean. - Dairy Queen and some other burger restaurant just a few steps away. - Located close to several stores. - Beds were clean and comfortable. - Mini-fridge and microwave in the room. They do have a breakfast but it's more of a light, continental-type breakfast. Only cereals, breads, waffles, milk, coffee, juices, fruit, yogurt. There may have been some pastries, as well. That is not a deal breaker for us because we travel a lot and always bring our own food to keep in our room, but my two 16-yr old boys were able to get their belly filled with what was there. There is no coffee pot in the room but there was coffee in the breakfast room. Pool was closed due to maintenance. I've seen other reviews that are not good reviews for this hotel and I really don't get where they are comjng from. This is our 2nd stay and both times have been pleasant stays. There is some wear and tear inside this hotel, but it's nothing major. I guess it depends on what one is looking for in a hotel room. This one works for us. We will definitely stay here again.

Room was filthy. Damage to the walls. Mold/ mildew was present. Used syringe was on the floor

The front desk was very, very rarely manned. All the trash cans were full our entire three day stay, with trash sitting outside rooms in the hallway the entire time as well. Broken tiles were in the bathroom, terribly stained grout in shower, the pool was not something I would have dared to swim in. The hallway carpet was stained extensively in several spots. The lighting in the facility was less than ideal, maybe they are trying to conserve electricity. The hotels fence is in extreme disrepair all around the perimeter. I would never stay again. Last night there I had a bug crawling on me in the bed…

Dead bugs in room. Bathtub was filthy and bottom of toilet hadn’t been cleaned. Room had a weird chemical smell. Furniture was either stained, ripped or broken.

BLACK MOLD OVER ENTIRE ROOM CEILING. Bathroom shower curtain black mold. HAD TO BE MOVED TO A NEW ROOM WICH STILL HAD MOLD AND WATERSTAINS. Parents room was just as bad as our 2nd room. PREVIOUS WATER LEAKS OVER WINDOW OR UNDER AC UNITS IN MULTIPLE ROOMS ON 2ND FLOOR. , app wont let me add photos.

The air conditioning was old and humid. The toilet seat was dirty when we got there. The bathroom ceiling had a whole in it but not all the way threw. Only 1 roll of toilet paper for 2 people for 2 days. Bed and pillows were uncomfortable. They offered breakfast but in was unsufficient.

They need to get a maintenance person to fix things. We went for a family wedding and rented several rooms. Daughters room was full of mold. My first room had a broken toilet flusher. My second room had a toilet that was ready to come unattached from floor. The shower head was leaking and the water pressure was horrible. My other daughters room had roaches and the water pressure in shower was basically drips. The staff was very friendly and helpful but they are not trained maintenance personnel.

There is a lot of water stains in walls and ceilings. And a very strong odor of lvp flooring or mold could not tell.

Visible mold on the walls and ceiling

Our room was 201, we found roaches, blood on the side of the tv with fingerprints, and what i hope was a drink stain in the bed. The room was not cleaned and while they gave us another room it was a bad experience given we just drive 4 hour's to meet our family there for then to see this all.DO BETTER

Dirty room

Toilet didn’t flush and bed was uncomfortable, breakfast was very minimal and unattended by staff.

I don't see what relevance the property questions have. More importantly, I want to comment on other issues, beginning with the shower/tub diverter which was barely working. Breakfast did not have some of the things we were accustomed to such as eggs and sausage, but we did enjoy the waffles. The door lock to our room malfunctioned with the key card. The wi-fi was inadequate, so I was unable to use my lap top.

Our room looked like some renovations had been completed (new window blinds) but others had not (some trim partially removed and adjacent wallpaper torn).

Had to switch rooms cause first room refrigerator was broken some of the lights didnt work tv didnt work toilet paper towel was missing phone didnt work. Had to switch rooms at 8 o'clock the new room ac made a whistle sound when it came on. And the elevator buttons were broken and the side doors were only exit couldn't enter only thru the front entrance

Hotel staff is excellent & very professional. Hotel conditions are very bad. It seems no improvments have been made by management to anything. Beds uncomfortable, walls are very thin (can hear walking & talking all night long), everything in room is outdated and old (needs repairs or upgrades). Management should stay in a room monthly to see what customer sees.

Mostly fine but shabby furniture.

The ceiling in my bathroom was terrible, holes, and mold all over. The heater/AC unit was very loud and clunky everytime it turned on and off throughout the night as I was trying to sleep.

The beds were fairly comfortable. It was awkward having all hard floors: cold & noisy. The details of the facility were not well taken care, but it was clean. We probably won’t stay there again.

it was okay it would’ve been better if our hall didn’t get waken up @ 2am by a couple screaming at eachother and then him locking her out to where someone else came out the room to make sure everything was okay….and one top of this our wifi didn’t even work, wouldn’t allow us to connect even though the front desk is the one who gave it to us..

Dirty around the building. Low water pressure. Non functional tv.

The toilet was not working ,one staff was kind enough to come and try and fix it but in the morning it was not working. The refrigerator was not cleaned out from the prior guess. The toilet was not cleaned. I complained and they did not refund me any money for the inconvenience. I had to drive 4 hrs to my home before using a bathroom. I wish i can submit pictures of the toilet. However the night staff were very friendly and helpfull. They need to hire a new cleaning crew.

The front desk was very, very rarely manned. All the trash cans were full our entire three day stay, with trash sitting outside rooms in the hallway the entire time as well. Broken tiles were in the bathroom, terribly stained grout in shower, the pool was not something I would have dared to swim in. The hallway carpet was stained extensively in several spots. The lighting in the facility was less than ideal, maybe they are trying to conserve electricity. The hotels fence is in extreme disrepair all around the perimeter. I would never stay again. Last night there I had a bug crawling on me in the bed…

The first night we got there there was a big dead cockroach on our bedroom floor. I asked the man at the front desk to clean it up. When he arrived to my room he said that pest control had just sprayed the room earlier that day. Ummm. Disgusting to know that a hotel needs pest control. My daughter and I found dead ones behind the bed. We did not slept that night. The next night there was a huge one walking on the wall above the window. We called the office and they offered to change our room. The next room was just a few doors down from the first room. When my daughter and I entered there we lives ones and more dead ones behind the bed and around the nightstand. We gathered our things and went to the front desk. I told them we aren’t staying. They did credit back 2 of the 4 nights I had booked there but refused to credit back the other two since we slept there one night and it was after checking time when we decided to leave. We left at 10 pm ish and check in is 3 pm. I want my money back for the other 2 nights! This was the worst hotel stay I have ever been in. I will never stay at a La Quinta again! And I’ve been telling people to not stay at this specific location. We came to visit family and this made our first half of the visit very uncomfortable worrying if we now had cockroaches in our luggage since they do crawl into things to hide. We had to unpack outside and shake everything out to make sure. We didn’t get settled until after midnight. Unacceptable!!!

Our disappointments began when we attempted to check in a little early. Though they had rooms available (& told us they did), they would not allow us to check in before 3. In addition, none of the rest of our group was able to do so. When we were finally able to check in, we had to wait at the front desk for assistance for approx. 25 for someone to check us in. The next morning, we can down early for the free (cold) breakfast only to find out they were out of coffee. When I reported this to the front desk. They said they were out. Needless to say, we will never stay there again and would suggest that La Quinta remove their name from that hotel.

Great service

Excellent staff!

Very sweet staff. Understanding that we were late checking in. Still over charged us for the stay after they said they gave us complimentary stay for a night. (Only booked for two nights, only staid one and still got charged for two nights for the stay and for the pet charge. Don't understand how that was a comp when we still got charged the exact same but whatever.) Breakfast was simple but good. Eggs, sausage, muffins, waffles, juice. Rooms were pleasant. Clean shower and tub. Not a bad place to stay and you get to bring your pet with you. Thank you :)

Not up to standards of other LaQuinta’s I’ve stayed in. Very limited staff, tv did not work in original room (we were moved to a room with a working tv), limited breakfast, “latch” on the closet door was a strip of masking tape. Looked like an unfinished property that was still being worked on.

Friendly people at checkin Walking distance to Grumps dining and DQ

Clean rooms, friendly service

Close to event

Great place to stay in Cleburne area. Hotel was clean and service was good.

Nice, quiet, and clean

Property was well lit. Parking lot was clean. Plenty of parking spaces on a Friday night. Room was clean except for a large hole and tears in the carpet. Bed was hard as plywood. Quiet area, no traffic noise.

They was okay i wasn't impressed woth the location.

Depends what you're looking for. We needed a clean place to sleep that was close to the Cleburne Sports Complex. This worked for us. Overall, the room requires some basic tlc: closet door and toilet paper dispenser missing. The room had a mildewy odor and looming dampness which was hard to ignore. Breakfast didn't matter much to us but if it did, their's left a lot to be desired. Options were likewarm coffee, juice, two cereal options, basic pastries/bread, yogurt, apples/oranges, eggs, and waffles. The staff was very nice. Okay stay but would expect to pay 80 not 130 for this type of stay.

I was a little nervous about booking here, after reading all the reviews about dirty rooms but, that was not our experience at all. We were there for two nights; we booked a double room. Our check-in was easy and quick. The lobby was clean. Our room was clean, and bigger than most hotel rooms. Had a desk/office chair, plus another lounge chair. The beds were clean and comfortable. The bathroom was clean, which is the most important thing for me. The carpet was fairly clean. Everything was dusted. There was no coffee pot in the room but, that was no big deal, because there's coffee downstairs in the morning. The breakfast was decent - it wasn't anything extravagant but, it was enough variety that a person should be able to get full. There was sausage, eggs, cereals, juices, milk, waffles, toast and a few more items. It was a convenient location; Dairy Queen is right next door. The stores were close by, within 5-10 minutes. The area is quiet and appears safe. The staff was all very friendly. For the price, which is reasonable, we were pleased with our room and we would definitely stay again.

The property was very quiet as there were not many vehicles in the parking lot. The lobby had a very pungent odor, but I couldn’t name what was causing it. Our room smelled like gear oil and I ended up killing two roaches in the room. The breakfast was absolutely terrible unless you can live off of just waffles, they were good.

Clean and quiet with friendly staff.

Friendly people at checkin Walking distance to Grumps dining and DQ

Toilet didn’t flush and bed was uncomfortable, breakfast was very minimal and unattended by staff.

Not a lot of breakfast options

Our disappointments began when we attempted to check in a little early. Though they had rooms available (& told us they did), they would not allow us to check in before 3. In addition, none of the rest of our group was able to do so. When we were finally able to check in, we had to wait at the front desk for assistance for approx. 25 for someone to check us in. The next morning, we can down early for the free (cold) breakfast only to find out they were out of coffee. When I reported this to the front desk. They said they were out. Needless to say, we will never stay there again and would suggest that La Quinta remove their name from that hotel.

Although it is an older hotel, it was clean, and the front desk attendants were very kind. However, the shower knob in our shower was broken, making it very difficult and painful to turn the shower on and off, or to get hot water. The air conditioner in our room was constantly dripping water, so towels were placed under the fixture, but were constantly wet causing allergy concerns. The toilet would wobble each time it was sat upon. On the weekend, the breakfast includes eggs and sausage, but both were cold even though they were in a food warmer.

Very sweet staff. Understanding that we were late checking in. Still over charged us for the stay after they said they gave us complimentary stay for a night. (Only booked for two nights, only staid one and still got charged for two nights for the stay and for the pet charge. Don't understand how that was a comp when we still got charged the exact same but whatever.) Breakfast was simple but good. Eggs, sausage, muffins, waffles, juice. Rooms were pleasant. Clean shower and tub. Not a bad place to stay and you get to bring your pet with you. Thank you :)

The breakfast was not good. Only waffles or cereal. No juice. I went to McDonalds. La Quinta will be my last choice to stay because of worthless breakfast.

Very outdated, lights out in bathroom, noisy, food smells in lobby and hallways, very poor breakfast offering.

WiFi was good. Room ok. Breakfast had to keep asking to refill items.

The property was nice, staff was ok, breakfast was decent.

The only disappointment was it said breakfast every morning but they only had breakfast on Saturday and Sunday. We chose this because of the breakfast. Anytime I’ve ever stayed at there hotels they’ve always had breakfast this is the first one that didn’t expect for the weekend.