Best Way Inn Cleburne

No attendant at desk. Locked lobby. Ring bell or call.??? Woman appeared but did not speak, gave me key and left. Narrow hall around locked lobby led to elevator. When i came down this morning, i saw that the dining area was also behind the locked, social, area of the motel. The lady did give me two fruit bars. I suppose that was "breakfast". Will never return to this property.

When asking for anything or even checking in no one was at the front (every time we walked by the desk or needed something) you had to ring a doorbell or call a number they have posted. Upon arriving I rang the doorbell and was met with my receipt to sign and asked for my ID that wouldn’t normally be an issue but I didn’t even receive a “hi welcome in” or anything at all. We were given the keys to the room went to park and unload and noticed the side door is broken so anyone could just walk in off the street and completely bypass the front desk (not that anyone would notice). Anyways got to our room a notice we need a couple more pillows bevause the 3 they provided originally for a king bed were sooooo thin you might as well not have had one at all. My husband went downstairs to ask for a couple more and once again had to ring the doorbell or call (which he did) when someone came he asked and was met with “no I don’t have the store room key” ok fine not a problem we will make do. The next day we tried asking early in the day so that we could get what we needed plus an extra blanket and were told they didn’t have any. There was no restroom in the lobby (well there was no lobby at all as it was being used for what looked to be a store room) there was no breakfast all of the doors leading to outside were broken and did not need your key to get into those doors. Overall not a great stay and we ended up extending our trip but switching hotels to the Hampton next door.

The wifi was not workimg my laptop, they probably need mo re megabytes to the ones they probably has.Breakfast was none existent even if they said it was included in the price.The lobby was out of bounds so there was no where to seat and relax around the property.for the prices they were charging i dont know what to say.They did gave us an early check in and that was considerate because we had 2 small children with us.

The cleaning lady tried to open our door without knocking when we were in the room. The bottom of the bathroom door was all shredded. The lobby bathroom was out of order. The sitting area by the lobby had rugs and stuff all stored in it. It was mostly clean.

Stayed three nights the ac did not work, they said they could not do anything about it until the next day. It was hot and very uncomfortable. Asked for more blankets and pillows , they said they would not be able to till the next day because they had no key to the supplies until then. Thw lobby was closed off no one could enter . The restroom was closed too it was a very unwelcoming experience. They had it closed off so that it was less for them to clean. The other horrible experience waz that the wifi never worked. It would kick you off right away.please do not stay her it sucked. I repeat pay the extra money.

A minimal accommodation in regards to attributes. Perhaps a bit over priced for what is provided. No lounge area. Only coffee was the one small coffee package in the room. Slept well and temperature was comfortable. The bath linens were thin and generally poor quality either due to manufacture or use/age.

I liked the building. It was recently built. I didn’t get a chance to see much staff. The downstairs public bathrooms were out of order. The laundry room is reasonably priced and functional. The room was nice. The lamps have never been dusted. The coffee maker didn’t work well, it had to have something heavy on top of it to keep the top lid shut. There was no Coffee available. The lobby remained shut. I could tell the room I stayed in was not very maintained. The stay was nice and quiet. All in all it was a good place to stay for the price. The parking may be an issue if they get extremely busy.

Lobby is locked, guests cant enter lobby. Which means no breakfast offerings either. When i asked she about that i got a donut in plastic and a granola bar passed through the slot. They will only interact with you throw the small 3inch hole in the glass like your in a prison. The hotel is freshley remodeled but they used couches that have no cushions like lawn chair equipment Check in experience makes you feel like your at an hourly hotel. They are so worried about the AC getting out of front office they block the hole to pass your cards/ID through with a pillow. So you have to call the number on wall to get ahold of someone mid afternoon.

Room was clean and hallway was clean. You are limited on where to go. Not able to go into their lobby. Checkin was ok except I notice I’ve been charged multiple times and can not get anyone to answer the number that is on their website.

No one at front lobby and everything was closed off

We stayed one night at Best Way Cleburne. I was very impressed with the hotel. It was clean, quiet and comfortable. The air conditioner worked well. I did not have interaction with any staff so I cannot comment on that area. Only complaint I have is that the website says continental breakfast and there was none. But for the price of the room I would not expect to have free breakfast. We plan to stay at Best Way the next time we are in the Cleburne area.

Everything was clean and it was quiet.

Is great place to stay for 1-2 nights while traveling. Always clean!

Not a good one. Found used face towel hanging on the shower curtain rod and a towel laid down in the bath tub.

Very limited for lobby use. Couldn't tell if going through renovation. Check in process was a little slow and uninviting. Bed mattresses are very stiff, but the room was very clean and did not smell. Very basic but close to town without being in a noisy area.

I liked the building. It was recently built. I didn’t get a chance to see much staff. The downstairs public bathrooms were out of order. The laundry room is reasonably priced and functional. The room was nice. The lamps have never been dusted. The coffee maker didn’t work well, it had to have something heavy on top of it to keep the top lid shut. There was no Coffee available. The lobby remained shut. I could tell the room I stayed in was not very maintained. The stay was nice and quiet. All in all it was a good place to stay for the price. The parking may be an issue if they get extremely busy.

Although an older hotel with a lobby that looks like remnants of the Covid days, it was quiet, clean and the check in representative was polite. Easy access to highway.

The room was a nice size and very clean

El olor en general era muy desagradable ..

Horrible. Roach in the room, toilet barely flushed, air conditioner barely worked. Lady at the desk was rude and never at the counter. We asked for extra bedding and they said no.

When asking for anything or even checking in no one was at the front (every time we walked by the desk or needed something) you had to ring a doorbell or call a number they have posted. Upon arriving I rang the doorbell and was met with my receipt to sign and asked for my ID that wouldn’t normally be an issue but I didn’t even receive a “hi welcome in” or anything at all. We were given the keys to the room went to park and unload and noticed the side door is broken so anyone could just walk in off the street and completely bypass the front desk (not that anyone would notice). Anyways got to our room a notice we need a couple more pillows bevause the 3 they provided originally for a king bed were sooooo thin you might as well not have had one at all. My husband went downstairs to ask for a couple more and once again had to ring the doorbell or call (which he did) when someone came he asked and was met with “no I don’t have the store room key” ok fine not a problem we will make do. The next day we tried asking early in the day so that we could get what we needed plus an extra blanket and were told they didn’t have any. There was no restroom in the lobby (well there was no lobby at all as it was being used for what looked to be a store room) there was no breakfast all of the doors leading to outside were broken and did not need your key to get into those doors. Overall not a great stay and we ended up extending our trip but switching hotels to the Hampton next door.

The wifi was not workimg my laptop, they probably need mo re megabytes to the ones they probably has.Breakfast was none existent even if they said it was included in the price.The lobby was out of bounds so there was no where to seat and relax around the property.for the prices they were charging i dont know what to say.They did gave us an early check in and that was considerate because we had 2 small children with us.

Stayed three nights the ac did not work, they said they could not do anything about it until the next day. It was hot and very uncomfortable. Asked for more blankets and pillows , they said they would not be able to till the next day because they had no key to the supplies until then. Thw lobby was closed off no one could enter . The restroom was closed too it was a very unwelcoming experience. They had it closed off so that it was less for them to clean. The other horrible experience waz that the wifi never worked. It would kick you off right away.please do not stay her it sucked. I repeat pay the extra money.

A minimal accommodation in regards to attributes. Perhaps a bit over priced for what is provided. No lounge area. Only coffee was the one small coffee package in the room. Slept well and temperature was comfortable. The bath linens were thin and generally poor quality either due to manufacture or use/age.

Very basic hotel. Room was good sized. Bed comfortable. Good TV. No frills, but a very relaxing 3 day stay while visiting family.

Not a hotel I will stay at any time soon. Bathroom/Shower was one of the only thing I like about hotel.

Very limited for lobby use. Couldn't tell if going through renovation. Check in process was a little slow and uninviting. Bed mattresses are very stiff, but the room was very clean and did not smell. Very basic but close to town without being in a noisy area.

I liked the building. It was recently built. I didn’t get a chance to see much staff. The downstairs public bathrooms were out of order. The laundry room is reasonably priced and functional. The room was nice. The lamps have never been dusted. The coffee maker didn’t work well, it had to have something heavy on top of it to keep the top lid shut. There was no Coffee available. The lobby remained shut. I could tell the room I stayed in was not very maintained. The stay was nice and quiet. All in all it was a good place to stay for the price. The parking may be an issue if they get extremely busy.

The lobby was always closed and locked day and night. I don't know why. On entering the whole motel did not smell very pleasant. Towels! There were two towels, two wash rags, and one hand towel. All very thin and worn. We had to ask for more towels, soap and shampoo. The soaps and shampoo were tiny foil packets. The air conditioner was noisy but the room stayed cool for the most part. The bed was like sleeping on a slab of granite with a pad on it. The bathroom door has water damage because the shower curtain doesn't' keep the water from spilling out, and the water puddles on the floor at the door and bathtub. Maintenance seems to be something they do not spend a lot of money on. I know it was kind of low budget but I expected a little better.

It was ok nice room

No attendant at desk. Locked lobby. Ring bell or call.??? Woman appeared but did not speak, gave me key and left. Narrow hall around locked lobby led to elevator. When i came down this morning, i saw that the dining area was also behind the locked, social, area of the motel. The lady did give me two fruit bars. I suppose that was "breakfast". Will never return to this property.

When asking for anything or even checking in no one was at the front (every time we walked by the desk or needed something) you had to ring a doorbell or call a number they have posted. Upon arriving I rang the doorbell and was met with my receipt to sign and asked for my ID that wouldn’t normally be an issue but I didn’t even receive a “hi welcome in” or anything at all. We were given the keys to the room went to park and unload and noticed the side door is broken so anyone could just walk in off the street and completely bypass the front desk (not that anyone would notice). Anyways got to our room a notice we need a couple more pillows bevause the 3 they provided originally for a king bed were sooooo thin you might as well not have had one at all. My husband went downstairs to ask for a couple more and once again had to ring the doorbell or call (which he did) when someone came he asked and was met with “no I don’t have the store room key” ok fine not a problem we will make do. The next day we tried asking early in the day so that we could get what we needed plus an extra blanket and were told they didn’t have any. There was no restroom in the lobby (well there was no lobby at all as it was being used for what looked to be a store room) there was no breakfast all of the doors leading to outside were broken and did not need your key to get into those doors. Overall not a great stay and we ended up extending our trip but switching hotels to the Hampton next door.

When traveling on business, I look for value. Amenities are low here and you won't hang out in the lobby. The lady at the desk was pleasant. My room was clean and nice. Proximity to the highway was excellent. You won't walk there but Cleburne is very close for restaurants and items you forgot. Safe surroundings. I highly recommend it if you want a comfortable, quiet, clean place.

Very limited for lobby use. Couldn't tell if going through renovation. Check in process was a little slow and uninviting. Bed mattresses are very stiff, but the room was very clean and did not smell. Very basic but close to town without being in a noisy area.

Convenient and clean. Staff was very nice.

Lobby is locked, guests cant enter lobby. Which means no breakfast offerings either. When i asked she about that i got a donut in plastic and a granola bar passed through the slot. They will only interact with you throw the small 3inch hole in the glass like your in a prison. The hotel is freshley remodeled but they used couches that have no cushions like lawn chair equipment Check in experience makes you feel like your at an hourly hotel. They are so worried about the AC getting out of front office they block the hole to pass your cards/ID through with a pillow. So you have to call the number on wall to get ahold of someone mid afternoon.

Room was clean and hallway was clean. You are limited on where to go. Not able to go into their lobby. Checkin was ok except I notice I’ve been charged multiple times and can not get anyone to answer the number that is on their website.

Although an older hotel with a lobby that looks like remnants of the Covid days, it was quiet, clean and the check in representative was polite. Easy access to highway.

Horrible. Roach in the room, toilet barely flushed, air conditioner barely worked. Lady at the desk was rude and never at the counter. We asked for extra bedding and they said no.

No one at front lobby and everything was closed off

When traveling on business, I look for value. Amenities are low here and you won't hang out in the lobby. The lady at the desk was pleasant. My room was clean and nice. Proximity to the highway was excellent. You won't walk there but Cleburne is very close for restaurants and items you forgot. Safe surroundings. I highly recommend it if you want a comfortable, quiet, clean place.

Very accessable to nearby Hill College.

Very basic hotel. Room was good sized. Bed comfortable. Good TV. No frills, but a very relaxing 3 day stay while visiting family.

I have no problem parking. I have left my business truck and have had no problems.

Very limited for lobby use. Couldn't tell if going through renovation. Check in process was a little slow and uninviting. Bed mattresses are very stiff, but the room was very clean and did not smell. Very basic but close to town without being in a noisy area.

Convenient and clean. Staff was very nice.

Although an older hotel with a lobby that looks like remnants of the Covid days, it was quiet, clean and the check in representative was polite. Easy access to highway.

The property was located on the outskirts of town super quiet

Very nice hotel for the price. Very quiet area and minutes from food/stores

Accessible and great service. Spacious and clean room for a decent price

No attendant at desk. Locked lobby. Ring bell or call.??? Woman appeared but did not speak, gave me key and left. Narrow hall around locked lobby led to elevator. When i came down this morning, i saw that the dining area was also behind the locked, social, area of the motel. The lady did give me two fruit bars. I suppose that was "breakfast". Will never return to this property.

We stayed one night at Best Way Cleburne. I was very impressed with the hotel. It was clean, quiet and comfortable. The air conditioner worked well. I did not have interaction with any staff so I cannot comment on that area. Only complaint I have is that the website says continental breakfast and there was none. But for the price of the room I would not expect to have free breakfast. We plan to stay at Best Way the next time we are in the Cleburne area.

When asking for anything or even checking in no one was at the front (every time we walked by the desk or needed something) you had to ring a doorbell or call a number they have posted. Upon arriving I rang the doorbell and was met with my receipt to sign and asked for my ID that wouldn’t normally be an issue but I didn’t even receive a “hi welcome in” or anything at all. We were given the keys to the room went to park and unload and noticed the side door is broken so anyone could just walk in off the street and completely bypass the front desk (not that anyone would notice). Anyways got to our room a notice we need a couple more pillows bevause the 3 they provided originally for a king bed were sooooo thin you might as well not have had one at all. My husband went downstairs to ask for a couple more and once again had to ring the doorbell or call (which he did) when someone came he asked and was met with “no I don’t have the store room key” ok fine not a problem we will make do. The next day we tried asking early in the day so that we could get what we needed plus an extra blanket and were told they didn’t have any. There was no restroom in the lobby (well there was no lobby at all as it was being used for what looked to be a store room) there was no breakfast all of the doors leading to outside were broken and did not need your key to get into those doors. Overall not a great stay and we ended up extending our trip but switching hotels to the Hampton next door.

The wifi was not workimg my laptop, they probably need mo re megabytes to the ones they probably has.Breakfast was none existent even if they said it was included in the price.The lobby was out of bounds so there was no where to seat and relax around the property.for the prices they were charging i dont know what to say.They did gave us an early check in and that was considerate because we had 2 small children with us.

It was very nice! Very homey, very clean and cozy! The breakfast was very nice and Larry, the handyman was very nice!

A minimal accommodation in regards to attributes. Perhaps a bit over priced for what is provided. No lounge area. Only coffee was the one small coffee package in the room. Slept well and temperature was comfortable. The bath linens were thin and generally poor quality either due to manufacture or use/age.

It was good. The lobby was locked in the morning, so there was no breakfast. Other than that, everything was okay.

I liked the building. It was recently built. I didn’t get a chance to see much staff. The downstairs public bathrooms were out of order. The laundry room is reasonably priced and functional. The room was nice. The lamps have never been dusted. The coffee maker didn’t work well, it had to have something heavy on top of it to keep the top lid shut. There was no Coffee available. The lobby remained shut. I could tell the room I stayed in was not very maintained. The stay was nice and quiet. All in all it was a good place to stay for the price. The parking may be an issue if they get extremely busy.

Lobby is locked, guests cant enter lobby. Which means no breakfast offerings either. When i asked she about that i got a donut in plastic and a granola bar passed through the slot. They will only interact with you throw the small 3inch hole in the glass like your in a prison. The hotel is freshley remodeled but they used couches that have no cushions like lawn chair equipment Check in experience makes you feel like your at an hourly hotel. They are so worried about the AC getting out of front office they block the hole to pass your cards/ID through with a pillow. So you have to call the number on wall to get ahold of someone mid afternoon.

Room was clean and hallway was clean. You are limited on where to go. Not able to go into their lobby. Checkin was ok except I notice I’ve been charged multiple times and can not get anyone to answer the number that is on their website.