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Illusion Boutique Hotel

41 US$

/natt

Snitt för november

Illusion Boutique Hotel - Image 1

Illusion Boutique Hotel - Rum

Illusion Boutique Hotel - Rum

Illusion Boutique Hotel - Utsikt från rummet

Illusion Boutique Hotel - Reception

Priser för Illusion Boutique Hotel

Välj datum för att se priser och tillgänglighet.

41 US$

/natt

Snitt för november

Genomsnittliga priser per månad

På Illusion Boutique Hotel är priset per natt i genomsnitt 34 US$ under den billigaste månaden (oktober) och 56 US$ under den dyraste månaden (januari), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Illusion Boutique Hotel efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	56 US$
februari	47 US$
mars	52 US$
april	43 US$
maj	34 US$
juni	34 US$
juli	37 US$
augusti	43 US$
september	47 US$
oktober	34 US$
november	41 US$
december	53 US$

Dyrast: januari (ca 56 US$)

Billigast: oktober (ca 34 US$)

Om detta boende

Här har du tillgång till utomhuspool och kan njuta av takterrassen. Boendet har även gratis wi-fi och hjälp med bokning av biljetter och guidade turer.

Gratis wi-fi
Flerspråkig personal
Gratis frukost
24-Hour Front Desk
Beach Cabanas (surcharge)
Beach Club (nearby) (free)

Läge

8th St North, Between 5th Av. and the ocean, Playa del Carmen Centro, Playa del Carmen, Quintana Roo, Mexiko

Frida Kahlo-museet (0.1 miles)

Quinta Avenida (0.1 miles)

3D Museum of Wonders (0.1 miles)

Playa del Carmen fyr (0.1 miles)

Chabad Playa del Carmen (0.2 miles)

Mercado Playa del Carmen (0.2 miles)

Mer platsinformation

Rumsalternativ

4

Standardrum

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

355 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

8

Juniorrum

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

301 ft²

Balkong

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

12

Enkelrum - viss havsutsikt (Cabanas Vision)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

366 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

7

Comfort-rum

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

624 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

4

Deluxe-rum

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

430 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

7

Fyrbäddsrum

Information om rummet

2 Dubbelsängar

Sovplats 4

269 ft²

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

Gästrecensioner för Illusion Boutique Hotel

7

Bra

Baserat på 881 verifierade recensioner

Vem bor här?

Företag

1%

Par

63%

Familj

12%

Grupper

16%

Ensamresande

6%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Illusion Boutique "Near Beach" får blandade recensioner: gäster uppskattar det centrala läget nära stranden och priset, men rapporterar hög musik sent på natten, återkommande underhållsproblem (särskilt den ur funktionerade hissen och en mycket liten takpool) samt ojämn städning och bekvämligheter.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

Illusion Boutique "Near Beach" får blandade recensioner: gäster uppskattar det centrala läget nära stranden och priset, men rapporterar hög musik sent på natten, återkommande underhållsproblem (särskilt den ur funktionerade hissen och en mycket liten takpool) samt ojämn städning och bekvämligheter.

Många uppskattar vänlig personal i receptionen, även om vissa upplevt dålig kommunikation, extra avgifter eller att de blivit flyttade till ett systerhotell. Rummen kan ibland vara rymliga med delvis havsutsikt och effektiv AC, men flera gäster noterar daterade möbler och felaktiga funktioner som lås, kassaskåp eller luftkonditionering. Frukosten är oftast väldigt enkel (ofta toast eller äggröra, ibland utanför hotellet) och väcker frekvent besvikelse. Förvänta dig en budgetvänlig, central vistelse som byter bekvämlighet mot buller och varierande standarder.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Faciliteterna är begränsade: takpoolen är mycket liten och ibland smutsig, och hissen är ofta ur funktion. Vissa gäster har noterat pågående byggnation och ingen parkeringsplats på plats.

Relaterade gästrecensioner

4

Dan

4 apr. 2025

·

Stannade 2 nätter

The way this hotel is advertised on Expedia is truly an "Illusion". The hotel is a construction zone in progress. Banging noise in morning and during the day. The rooms are run down and smell of mold. Towels are old and discolored. Hot water for showers only gets luke warm. The pool is located on what looks like an abandoned roof top. Elevator is broken. I understand you get what you pay for but please at least be forthcoming about what we can expect before reserving a room. It's also insulting that the hotel charges $5 for each additional hour for late checkout.

The way this hotel is advertised on Expedia is truly an "Illusion". The hotel is a construction zone in progress. Banging noise in morning and during the day. The rooms are run down and smell of mold. Towels are old and discolored. Hot water for showers only gets luke warm. The pool is located on what looks like an abandoned roof top. Elevator is broken. I understand you get what you pay for but please at least be forthcoming about what we can expect before reserving a room. It's also insulting that the hotel charges $5 for each additional hour for late checkout.

8

Eduardo

4 feb. 2025

·

Stannade 4 nätter

No elevator

No elevator

8

Dino

14 feb. 2025

·

Stannade 7 nätter

The hotel is half under construction, the rooftop patio could be so much more but, generally, the hotel seems kinda abandoned. Good area but do not expect quiet as there are roosters across the pedestrian street (which allows cars) and a club nearby is very noisy until about 1 or 2am. Staff was friendly and tried to accommodate. Rooms clean and amenities work.

The hotel is half under construction, the rooftop patio could be so much more but, generally, the hotel seems kinda abandoned. Good area but do not expect quiet as there are roosters across the pedestrian street (which allows cars) and a club nearby is very noisy until about 1 or 2am. Staff was friendly and tried to accommodate. Rooms clean and amenities work.

8

Melody

13 apr. 2024

·

Stannade 3 nätter

Suited basic needs, clean room, rooftop pool area was a nice & spacious, excellent location within walking distance to shopping & restaurants, 1/2 block to the beach. There was no elevator & the continental breakfast included only toast & weak coffee.

Suited basic needs, clean room, rooftop pool area was a nice & spacious, excellent location within walking distance to shopping & restaurants, 1/2 block to the beach. There was no elevator & the continental breakfast included only toast & weak coffee.

8

CHARLES

10 dec. 2024

·

Stannade 2 nätter

This hotel is in the center of the nightlife and a half a block to the beach. Very spacious rooms. However the first night I did not have hot water but they quickly fix that problem. My only complaint was the elevator did not work and I had to walk up 5 flights of stairs with heavy luggage and no one to assist. Other than that I would recommend.

This hotel is in the center of the nightlife and a half a block to the beach. Very spacious rooms. However the first night I did not have hot water but they quickly fix that problem. My only complaint was the elevator did not work and I had to walk up 5 flights of stairs with heavy luggage and no one to assist. Other than that I would recommend.

6

Irving ds jesus

11 sep. 2025

·

Stannade 2 nätter

Llegamos e hicimos el.chech in y dejamos las coaas y nos dalimos regresamos hasta la.madrugada y e el clima no servía. Y para cambiarnos de cuarto nos cobrarom 400 pesos . Se pago solo porque queriamos ya dormi. Pero realmente fue molesto. No teníamos porque pagar algo que no era nuestra responsabilidad. La alberca ni ganas dan de meterse. Esta sucia el agua. El disque deaayuno un pan connqueso y jamon y cafe. . Es todo. Ai queire uno fruta es con costo. Yo no lo recomiendo para nada NO VOLVERIAMOS A QUEDARNOS AHI POR NADA DEL MUNDO.

Llegamos e hicimos el.chech in y dejamos las coaas y nos dalimos regresamos hasta la.madrugada y e el clima no servía. Y para cambiarnos de cuarto nos cobrarom 400 pesos . Se pago solo porque queriamos ya dormi. Pero realmente fue molesto. No teníamos porque pagar algo que no era nuestra responsabilidad. La alberca ni ganas dan de meterse. Esta sucia el agua. El disque deaayuno un pan connqueso y jamon y cafe. . Es todo. Ai queire uno fruta es con costo. Yo no lo recomiendo para nada NO VOLVERIAMOS A QUEDARNOS AHI POR NADA DEL MUNDO.

8

Erika

12 juli 2023

·

Stannade 4 nätter

The only bad thing was that the elevator wasn’t working!

The only bad thing was that the elevator wasn’t working!

6

Charlotte

19 feb. 2025

·

Stannade 1 natt

Godt billigt hotel dog meget larm fra restauranterne. Hotel under ombygning giver larm og rod.

Godt billigt hotel dog meget larm fra restauranterne. Hotel under ombygning giver larm og rod.

6

william tyrone

15 apr. 2024

·

Stannade 3 nätter

The property was terribly rundown. At one time it must have been a cute, boutique hotel however no lift, rooms very dated and shabby, the pool area very sad. it did have AC which was great. Electricity went out twice when i was there. Was reasonably priced and i thought a great deal for central playa, now understand why. I bought the breakfast which was served at another property. Toast and coffee was included, all else was additional. I would not stay at this hotel again.

The property was terribly rundown. At one time it must have been a cute, boutique hotel however no lift, rooms very dated and shabby, the pool area very sad. it did have AC which was great. Electricity went out twice when i was there. Was reasonably priced and i thought a great deal for central playa, now understand why. I bought the breakfast which was served at another property. Toast and coffee was included, all else was additional. I would not stay at this hotel again.

6

Daniel

6 juli 2023

·

Stannade 1 natt

The hotel itself was fine. The pool looks fine as well. It is a great location! Walkable! . There is no parking so you have to find parking if you rented a vehicle. Our room did not have a functioning tv.

The hotel itself was fine. The pool looks fine as well. It is a great location! Walkable! . There is no parking so you have to find parking if you rented a vehicle. Our room did not have a functioning tv.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Städningen är ojämn: flera recensioner rapporterar möglig lukt, skadedjur, fläckiga eller mycket slitna sängkläder och badrum som behöver uppmärksamhet. Ett fåtal gäster tyckte att rummen var rena, men städning och handduksbyte är oregelbundet.

Relaterade gästrecensioner

4

JOSE EDUARDO

13 apr. 2025

·

Stannade 4 nätter

⸻ Ideal para quienes buscan fortalecer su sistema inmunológico Qué joya de lugar. Si estás cansado de la monotonía de hoteles limpios y cómodos, este es el cambio que necesitas. Desde que abrimos la puerta, fuimos recibidos por un exquisito aroma entre vinagre y amoniaco —una fragancia tan penetrante que casi podías saborearla. La decoración incluye detalles únicos como moho en el lavamanos y dentro del aire acondicionado, ideal para los amantes del ecosistema bacteriano. Por si fuera poco, tuvimos el privilegio de encontrar cabellos ajenos tanto en el baño como en otras partes de la habitación, un detalle íntimo que claramente busca generar un sentido de comunidad con los huéspedes anteriores. La higiene claramente no es una prioridad, pero sí una experiencia inmersiva. Las sábanas, según prometen, se cambian cada tercer día. En nuestro caso, eso significó pedirlo dos veces —casi forzosamente— hasta que finalmente nos entregaron un juego de sábanas… para que las cambiáramos nosotros mismos. El hotel fomenta la autosuficiencia, sin duda. Y como toque final, el ya famoso “impuesto por sanidad” de aproximadamente 1.5 dólares por día. Una ironía que cobra vida en cada rincón mal ventilado de la habitación. En resumen, una experiencia que desafía los estándares… especialmente los de higiene. Ideal si buscas algo que recordar (y desinfectar) después del check-out.

⸻ Ideal para quienes buscan fortalecer su sistema inmunológico Qué joya de lugar. Si estás cansado de la monotonía de hoteles limpios y cómodos, este es el cambio que necesitas. Desde que abrimos la puerta, fuimos recibidos por un exquisito aroma entre vinagre y amoniaco —una fragancia tan penetrante que casi podías saborearla. La decoración incluye detalles únicos como moho en el lavamanos y dentro del aire acondicionado, ideal para los amantes del ecosistema bacteriano. Por si fuera poco, tuvimos el privilegio de encontrar cabellos ajenos tanto en el baño como en otras partes de la habitación, un detalle íntimo que claramente busca generar un sentido de comunidad con los huéspedes anteriores. La higiene claramente no es una prioridad, pero sí una experiencia inmersiva. Las sábanas, según prometen, se cambian cada tercer día. En nuestro caso, eso significó pedirlo dos veces —casi forzosamente— hasta que finalmente nos entregaron un juego de sábanas… para que las cambiáramos nosotros mismos. El hotel fomenta la autosuficiencia, sin duda. Y como toque final, el ya famoso “impuesto por sanidad” de aproximadamente 1.5 dólares por día. Una ironía que cobra vida en cada rincón mal ventilado de la habitación. En resumen, una experiencia que desafía los estándares… especialmente los de higiene. Ideal si buscas algo que recordar (y desinfectar) después del check-out.

4

YADIRA

31 okt. 2024

·

Stannade 2 nätter

El hotel en sus exteriores es bonito, pero la habitacion estaba sucia, no servía el clima y tuvieron que darme otra habitación, el baño sucio y las toallas ya no eran blancas eran grises, había cucarachas en las habitaciones. Estuvimos toda una mañana sin agua. Muy mala experiencia. No lo recomiendo

El hotel en sus exteriores es bonito, pero la habitacion estaba sucia, no servía el clima y tuvieron que darme otra habitación, el baño sucio y las toallas ya no eran blancas eran grises, había cucarachas en las habitaciones. Estuvimos toda una mañana sin agua. Muy mala experiencia. No lo recomiendo

4

juan agustin

26 dec. 2024

·

Stannade 1 natt

Hab. Insegura, sucia con mucho mal olor a moho. INHABITABLE. Sin agua caliente

Hab. Insegura, sucia con mucho mal olor a moho. INHABITABLE. Sin agua caliente

2

david

4 aug. 2024

·

Stannade 4 nätter

Would not stay here again, sheets were dirty, I ask for towels and they rold me the towel get clean every 3 days and i would have to wait 3 days. Roaches on my bed, the toulet backed up and they could do anything, lucky im a maintenance person and i had to plunge toilet becausethe person clog there toilet. They have cats and the lobby smells like cat litter.

Would not stay here again, sheets were dirty, I ask for towels and they rold me the towel get clean every 3 days and i would have to wait 3 days. Roaches on my bed, the toulet backed up and they could do anything, lucky im a maintenance person and i had to plunge toilet becausethe person clog there toilet. They have cats and the lobby smells like cat litter.

2

Gustavo

18 juli 2023

·

Stannade 3 nätter

This hotel was dirty. The bathroom was moldy. The shower curtain had mold. The place is super old nothing like the pictures. The towels were falling apart with strings hanging from them. Really disappointing after traveling all day and showing up at midnight. NOT FAMILY FRIENDLY

This hotel was dirty. The bathroom was moldy. The shower curtain had mold. The place is super old nothing like the pictures. The towels were falling apart with strings hanging from them. Really disappointing after traveling all day and showing up at midnight. NOT FAMILY FRIENDLY

2

maria de jesus saucedo

22 juni 2023

·

Stannade 4 nätter

Horrible sucio estuve 5 días y nunca me cambiaron la sábanas el cuarto me lo di dieron sucio con poop en el baño el basurero del baño lleno de papeles la tv nunca funcionó

Horrible sucio estuve 5 días y nunca me cambiaron la sábanas el cuarto me lo di dieron sucio con poop en el baño el basurero del baño lleno de papeles la tv nunca funcionó

2

Zaki

15 feb. 2025

·

Stannade 10 nätter

Absolutely nothing that I liked, extremely disappointed with this property and the staff that running the place, lack of communication since no one spoke English, rudeness and disrespect! All they do is set behind the counter eating and drinking Meta an Argentinian drink, elevator broken, hand doors and balcony doors are broken, blood stains all over the towels and sheets, safe in rooms are broken, shower head broken, noise from outside because doors are not sealed and secured, wet paint and painting and construction outside your door which makes you feel like you’re in working zone not a hotel. I mean everything was wrong about this place, which should be delisted immediately from all vacations sites.

Absolutely nothing that I liked, extremely disappointed with this property and the staff that running the place, lack of communication since no one spoke English, rudeness and disrespect! All they do is set behind the counter eating and drinking Meta an Argentinian drink, elevator broken, hand doors and balcony doors are broken, blood stains all over the towels and sheets, safe in rooms are broken, shower head broken, noise from outside because doors are not sealed and secured, wet paint and painting and construction outside your door which makes you feel like you’re in working zone not a hotel. I mean everything was wrong about this place, which should be delisted immediately from all vacations sites.

4

Isha

5 juli 2024

·

The location is great and the staff are friendly, but the rooms are a different story. There's mold growing on the ceilings, the bathroom door doesn't close, shower is horrible, and the AC leaks water everywhere. The hotel's name seems to fit perfectly. Don't be fooled by the photos—they're just illusions.

The location is great and the staff are friendly, but the rooms are a different story. There's mold growing on the ceilings, the bathroom door doesn't close, shower is horrible, and the AC leaks water everywhere. The hotel's name seems to fit perfectly. Don't be fooled by the photos—they're just illusions.

2

charles

3 sep. 2023

·

Stannade 3 nätter

No elevator. As you walk up the steps you are greeted by a dirty crumpled up white sheet that looked like it had poop all over it, In front of a boiler room or something that should have been covered or had a door. Disgusting! The pool area was dark and had no security. No lighting. Safe was broken. Sheets are gray from age and use.NO HOT WATER !

No elevator. As you walk up the steps you are greeted by a dirty crumpled up white sheet that looked like it had poop all over it, In front of a boiler room or something that should have been covered or had a door. Disgusting! The pool area was dark and had no security. No lighting. Safe was broken. Sheets are gray from age and use.NO HOT WATER !

2

Shawn

18 aug. 2025

·

Stannade 8 nätter

Cockroaches were all over the room and the staff would try to extort you for more money when you leave creating issues that had already existed and trying to charge for it. I do not recommend this place.

Cockroaches were all over the room and the staff would try to extort you for more money when you leave creating issues that had already existed and trying to charge for it. I do not recommend this place.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen varierar: vissa är rymliga med delvis havsutsikt och effektiv AC, men många noterar daterat skick, hårda sängar och underhållsproblem (trasiga lås/kassaskåp, svag eller trasig AC) samt opålitlig Wi-Fi på rummet. Rummen mot gatan kan vara väldigt bullriga sent in på natten.

Relaterade gästrecensioner

6

Daniela

8 mars 2024

·

Stannade 5 nätter

I had a nice(ish) big room on the 1st floor with a balcony and a tiny bit of sea view. Unfortunately there were people eating smelly foods, children playing ball games, men smoking and coughing in the common areas and neighbouring balcony, which was really unpleasant. The hotel is centrally located and close to the beach. Very noisy area, expect loud music from nearby bars until past 2am every night. Budget hotel, which has clearly seen more splendours days. Breakfast is on another hotel not far, but small and long wait to get in. We ended up having breakfast at local coffee shops every day. The staff were very friendly though.

I had a nice(ish) big room on the 1st floor with a balcony and a tiny bit of sea view. Unfortunately there were people eating smelly foods, children playing ball games, men smoking and coughing in the common areas and neighbouring balcony, which was really unpleasant. The hotel is centrally located and close to the beach. Very noisy area, expect loud music from nearby bars until past 2am every night. Budget hotel, which has clearly seen more splendours days. Breakfast is on another hotel not far, but small and long wait to get in. We ended up having breakfast at local coffee shops every day. The staff were very friendly though.

6

Ronen

31 mars 2023

·

Stannade 10 nätter

Perfect location, if u stay on the street side too much noise from the clubs very noisy

Perfect location, if u stay on the street side too much noise from the clubs very noisy

6

Joseph

5 jan. 2026

·

Stannade 5 nätter

Room, Staff and overall amenities were good. The one main problem is the loud music around the hotel. It is 1/2 block away from one of the most popular bars.

Room, Staff and overall amenities were good. The one main problem is the loud music around the hotel. It is 1/2 block away from one of the most popular bars.

10

Maria Christina

9 nov. 2024

·

Stannade 6 nätter

My room was really good, the bed comfortable and with a sea view. It is perfectly situated just beside the beach and very central in Playa del Carmen. Nicolas helped me when the remote control for the aircondition did not work, and he has a very nice attitude and knows service. Thank you. Not everyone speaks English, so Google Translate or a dictionary is handy. A lot was fixed during my stay. Workers did a good job with plants around the pool area and the elevator was fixed my last day. I had wished a more healthy breakfast, but that is very personal. I definitely would go back if I had the same room again. Yes, and you need earplugs to sleep.

My room was really good, the bed comfortable and with a sea view. It is perfectly situated just beside the beach and very central in Playa del Carmen. Nicolas helped me when the remote control for the aircondition did not work, and he has a very nice attitude and knows service. Thank you. Not everyone speaks English, so Google Translate or a dictionary is handy. A lot was fixed during my stay. Workers did a good job with plants around the pool area and the elevator was fixed my last day. I had wished a more healthy breakfast, but that is very personal. I definitely would go back if I had the same room again. Yes, and you need earplugs to sleep.

2

MOYSES

29 nov. 2025

·

Stannade 4 nätter

Nao acreditem no que está nas fotos, hotel horrível, mal cuidado, internet nao funciona nos quartos, água salobra nas pias e choveiros e etc. Nao recomendo.

Nao acreditem no que está nas fotos, hotel horrível, mal cuidado, internet nao funciona nos quartos, água salobra nas pias e choveiros e etc. Nao recomendo.

10

Mary

21 feb. 2025

·

Stannade 8 nätter

Great place to stay to be in central playa del carmen! Right next to the beach and beside the busiest avenues! Lots of fun! Hotel staff very friendly and respectful! Beautiful spacious room!

Great place to stay to be in central playa del carmen! Right next to the beach and beside the busiest avenues! Lots of fun! Hotel staff very friendly and respectful! Beautiful spacious room!

6

John

16 dec. 2023

·

Stannade 4 nätter

It was very noisy till 4 A.M. staff speaks no English at all!! The stairs were hard to get up and down with luggage! Good hot water for the shower, toilet worked good, which is not normal for Mexico!

It was very noisy till 4 A.M. staff speaks no English at all!! The stairs were hard to get up and down with luggage! Good hot water for the shower, toilet worked good, which is not normal for Mexico!

6

Deborah

1 aug. 2024

·

Stannade 5 nätter

For the price I’m not sure what I expected. The staff was very nice and friendly and the room was clean, and the AC was cold. The elevator does work and the towels were very old and they didn’t “look clean.” Our sliding door to the balcony and the safe did not work. The housekeeping was inconsistent (one time we did not get the full bedding, one time we did not get new towels, when we arrived all the water was left on in the shower). The location great by the ocean but for me being by Senior Frogs made it hard to sleep, it was loud until about 3 AM. I won’t stay there again but for the right type of trip it’s just fine for the price.

For the price I’m not sure what I expected. The staff was very nice and friendly and the room was clean, and the AC was cold. The elevator does work and the towels were very old and they didn’t “look clean.” Our sliding door to the balcony and the safe did not work. The housekeeping was inconsistent (one time we did not get the full bedding, one time we did not get new towels, when we arrived all the water was left on in the shower). The location great by the ocean but for me being by Senior Frogs made it hard to sleep, it was loud until about 3 AM. I won’t stay there again but for the right type of trip it’s just fine for the price.

2

Justin David

4 dec. 2024

·

Stannade 4 nätter

If you are a light sleeper in this hotel is not for you the bar next door is open till 3:00 a.m.every night blasting music. Only got 3-4 hr sleep each night Si tiene el sueño ligero en este hotel no es para usted, el bar de al lado está abierto hasta las 3:00 a. m. todas las noches con música a todo volumen. Solo dormí de 3 a 4 horas cada noche.

If you are a light sleeper in this hotel is not for you the bar next door is open till 3:00 a.m.every night blasting music. Only got 3-4 hr sleep each night Si tiene el sueño ligero en este hotel no es para usted, el bar de al lado está abierto hasta las 3:00 a. m. todas las noches con música a todo volumen. Solo dormí de 3 a 4 horas cada noche.

10

Salvador

20 dec. 2025

·

Stannade 2 nätter

Great location, good price, clean, large rooms

Great location, good price, clean, large rooms

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen upplevs som blandad: många gäster berömmer vänlig och hjälpsam personal i receptionen, men andra rapporterar dålig kommunikation, begränsad engelska, extra avgifter eller att de blivit flyttade till ett systerhotell. Ett fåtal allvarliga klagomål nämner säkerhetsproblem och oprofessionellt beteende.

Relaterade gästrecensioner

10

Mohammad Ali

10 feb. 2024

·

Stannade 8 nätter

I had a great time there it was very nice and clean, staff were great and Emanuel at the receptionist was great and very helpful when ever i asked for anything in regards to anything thank you all

I had a great time there it was very nice and clean, staff were great and Emanuel at the receptionist was great and very helpful when ever i asked for anything in regards to anything thank you all

10

Brayan

24 jan. 2026

·

Stannade 4 nätter

Buen personal, excelente ubicación, muy limpio.

Buen personal, excelente ubicación, muy limpio.

2

John

19 sep. 2023

·

Stannade 6 nätter

Falsely advertised breakfast included. Arranged 2 queen beds and got 1-king &1-fold out. 1 day of 6 had hot water. Elevator was broke down. We were on the 5th floor and both in late late sixties!!! Received clean towels once in 6 days after chasing night desk clerk down. Brolken balcony railings surrounding our 5th floor. Had to ask for minifrig in our room. Trash bins over flowing and trash on ground in areas. But the worst incident was a night clerk told my nephew he could not come up to our room and see his father without giving the clerk 200 pesos. Totally disturbing.

Falsely advertised breakfast included. Arranged 2 queen beds and got 1-king &1-fold out. 1 day of 6 had hot water. Elevator was broke down. We were on the 5th floor and both in late late sixties!!! Received clean towels once in 6 days after chasing night desk clerk down. Brolken balcony railings surrounding our 5th floor. Had to ask for minifrig in our room. Trash bins over flowing and trash on ground in areas. But the worst incident was a night clerk told my nephew he could not come up to our room and see his father without giving the clerk 200 pesos. Totally disturbing.

10

rod

8 okt. 2023

·

Stannade 6 nätter

I found this hotel to be very convenient to the beach as well as 5th Ave and all that it has to offer. The hotel and rooms were clean, the staff were very friendly and helpful and great service. The air conditioning was cold and the water was hot. Highly recommend and will book again.

I found this hotel to be very convenient to the beach as well as 5th Ave and all that it has to offer. The hotel and rooms were clean, the staff were very friendly and helpful and great service. The air conditioning was cold and the water was hot. Highly recommend and will book again.

2

Kevin

11 okt. 2025

·

Stannade 2 nätter

Booked my room on Expedia. Showed up and they told me that room wasn’t available. Told me my only option was to stay at their other hotel 4 blocks away. My booking was non refundable, so off I went. Other hotel was fine, but I won’t stay here again. There’s other options. I stay here every month and feel like I was treated poorly.

Booked my room on Expedia. Showed up and they told me that room wasn’t available. Told me my only option was to stay at their other hotel 4 blocks away. My booking was non refundable, so off I went. Other hotel was fine, but I won’t stay here again. There’s other options. I stay here every month and feel like I was treated poorly.

10

Hemantkumar

7 aug. 2025

·

Stannade 2 nätter

Excellent price and friendly staff (Sam & Candela) for the price they offer! My room had the best new shower head installed, property is under new management so they are going through small curves here and there learning and improving

Excellent price and friendly staff (Sam & Candela) for the price they offer! My room had the best new shower head installed, property is under new management so they are going through small curves here and there learning and improving

2

Melissa

3 nov. 2023

·

Stannade 5 nätter

As my friend and I entered the Illusion Boutique Hotel to check in, I asked reception to add another single room to our stay, as I wanted to not compromise my already compromised health by sharing a room with my sick friend. I was proceeded to be told by reception (via a translating app) that we had NO room AT ALL, let alone able to have two separate rooms! I thought this was a joke, literally. I was told that our room had no water and no electricity, and the rest of the hotel, as well as all the hotels in the area were full. We were told that WE were responsible for finding new accommodations! I could not believe what I was hearing! I just did not know what to do! My friend and I were quite scared of the situation, and feared for our safety, as we would be easy targets...two tired, confused female tourists in the dark in Mexico. We had NO place to stay, it was now night time, and we did not know where to go. As we were trying to figure out what to do, a lovely couple walked in and asked if we were OK. They let us know that their room was robbed earlier in the day while they were at the pool. Thankfully they provided my friend and I emotional support during what was a very stressful time. I do not recommend this hotel!

As my friend and I entered the Illusion Boutique Hotel to check in, I asked reception to add another single room to our stay, as I wanted to not compromise my already compromised health by sharing a room with my sick friend. I was proceeded to be told by reception (via a translating app) that we had NO room AT ALL, let alone able to have two separate rooms! I thought this was a joke, literally. I was told that our room had no water and no electricity, and the rest of the hotel, as well as all the hotels in the area were full. We were told that WE were responsible for finding new accommodations! I could not believe what I was hearing! I just did not know what to do! My friend and I were quite scared of the situation, and feared for our safety, as we would be easy targets...two tired, confused female tourists in the dark in Mexico. We had NO place to stay, it was now night time, and we did not know where to go. As we were trying to figure out what to do, a lovely couple walked in and asked if we were OK. They let us know that their room was robbed earlier in the day while they were at the pool. Thankfully they provided my friend and I emotional support during what was a very stressful time. I do not recommend this hotel!

6

Barbara Yohali

10 aug. 2024

·

Stannade 3 nätter

Mi experiencia en el Illusion Hotel Boutique by Ours en Playa del Carmen fue bastante decepcionante. La habitación que nos asignaron era bastante sencilla, sin nada especial que destacar. Por el precio y la categoría que se supone tiene este hotel, esperaba algo mucho mejor. La falta de atención al detalle era evidente, especialmente en el baño, donde la regadera no tenía cortina, lo que resultaba en un baño inundado cada vez que la usábamos. El servicio de limpieza fue otro punto negativo. Tuvimos que solicitar específicamente que hicieran la habitación, ya que aparentemente no lo hacen a menos que se les recuerde. Esto es totalmente inaceptable y da la impresión de que el huésped tiene que estar tras ellos para recibir un servicio básico. Pero lo que realmente arruinó nuestra estancia fue el trato recibido por parte del recepcionista. Desde el momento en que llegamos, fue grosero y carecía de los modales básicos. No estoy seguro si su actitud se debió a que es extranjero o a alguna otra razón, pero el comportamiento fue totalmente inaceptable. En lugar de hacernos sentir bienvenidos, nos hizo sentir incómodos y molestos. Para colmo, el personal del hotel perdió la llave de nuestra habitación, lo que no solo fue una gran inconveniencia, sino también un fallo en la seguridad. Toda la experiencia en este hotel fue frustrante y estresante. No lo recomendaría en absoluto, ya que carece de la calidad y el servicio que uno espera en un lugar de este tipo.

Mi experiencia en el Illusion Hotel Boutique by Ours en Playa del Carmen fue bastante decepcionante. La habitación que nos asignaron era bastante sencilla, sin nada especial que destacar. Por el precio y la categoría que se supone tiene este hotel, esperaba algo mucho mejor. La falta de atención al detalle era evidente, especialmente en el baño, donde la regadera no tenía cortina, lo que resultaba en un baño inundado cada vez que la usábamos. El servicio de limpieza fue otro punto negativo. Tuvimos que solicitar específicamente que hicieran la habitación, ya que aparentemente no lo hacen a menos que se les recuerde. Esto es totalmente inaceptable y da la impresión de que el huésped tiene que estar tras ellos para recibir un servicio básico. Pero lo que realmente arruinó nuestra estancia fue el trato recibido por parte del recepcionista. Desde el momento en que llegamos, fue grosero y carecía de los modales básicos. No estoy seguro si su actitud se debió a que es extranjero o a alguna otra razón, pero el comportamiento fue totalmente inaceptable. En lugar de hacernos sentir bienvenidos, nos hizo sentir incómodos y molestos. Para colmo, el personal del hotel perdió la llave de nuestra habitación, lo que no solo fue una gran inconveniencia, sino también un fallo en la seguridad. Toda la experiencia en este hotel fue frustrante y estresante. No lo recomendaría en absoluto, ya que carece de la calidad y el servicio que uno espera en un lugar de este tipo.

8

Kerlyn

27 nov. 2025

·

Stannade 3 nätter

Gostei do atendimento da recepção. Todas as pessoas super atenciosas.

Gostei do atendimento da recepção. Todas as pessoas super atenciosas.

2

JULIE

1 nov. 2023

·

Stannade 7 nätter

The place is completely run down ! We were with friends which was the only distraction, thankfully! The Highlight was when we were robbed by an employee that broke into our safe and spared us our passports . Not one employee cared in the least !!

The place is completely run down ! We were with friends which was the only distraction, thankfully! The Highlight was when we were robbed by an employee that broke into our safe and spared us our passports . Not one employee cared in the least !!

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Läge

Centralt läge och ett stenkast från stranden och 5th Avenue, vilket gör det lätt att promenera till butiker, restauranger och transport; men nattklubbar i närheten skapar betydande buller sent på natten.

Relaterade gästrecensioner

10

Krisheel Obando

23 dec. 2023

·

Stannade 4 nätter

La ubicación es muy estratégica ya que está prácticamente en la Quinta Avenida por lo que el movilizarse a tiendas, restaurantes y hasta la parada de bus (ADO) fue sumamente fácil. La habitación muy amplia, limpia y cómoda. El personal muy atentos y amables. Lo recomendaría nuevamente a cualquier persona.

La ubicación es muy estratégica ya que está prácticamente en la Quinta Avenida por lo que el movilizarse a tiendas, restaurantes y hasta la parada de bus (ADO) fue sumamente fácil. La habitación muy amplia, limpia y cómoda. El personal muy atentos y amables. Lo recomendaría nuevamente a cualquier persona.

10

Anthony

16 juli 2023

·

Stannade 5 nätter

all super good, especially the location

all super good, especially the location

8

Joshua

2 jan. 2024

·

The staff at the hotel desk was amazing even tho most didnt speak fluently english they used all technology available to understand and help accommodate our stay. The area is beautiful plenty of shopping and amazing art and shows within walking distance local bars clubs and nightlife are everyday until early morning which is amazing I will return

The staff at the hotel desk was amazing even tho most didnt speak fluently english they used all technology available to understand and help accommodate our stay. The area is beautiful plenty of shopping and amazing art and shows within walking distance local bars clubs and nightlife are everyday until early morning which is amazing I will return

10

Maria Christina

9 nov. 2024

·

Stannade 6 nätter

My room was really good, the bed comfortable and with a sea view. It is perfectly situated just beside the beach and very central in Playa del Carmen. Nicolas helped me when the remote control for the aircondition did not work, and he has a very nice attitude and knows service. Thank you. Not everyone speaks English, so Google Translate or a dictionary is handy. A lot was fixed during my stay. Workers did a good job with plants around the pool area and the elevator was fixed my last day. I had wished a more healthy breakfast, but that is very personal. I definitely would go back if I had the same room again. Yes, and you need earplugs to sleep.

My room was really good, the bed comfortable and with a sea view. It is perfectly situated just beside the beach and very central in Playa del Carmen. Nicolas helped me when the remote control for the aircondition did not work, and he has a very nice attitude and knows service. Thank you. Not everyone speaks English, so Google Translate or a dictionary is handy. A lot was fixed during my stay. Workers did a good job with plants around the pool area and the elevator was fixed my last day. I had wished a more healthy breakfast, but that is very personal. I definitely would go back if I had the same room again. Yes, and you need earplugs to sleep.

10

Roberto Manuel

3 apr. 2023

·

Stannade 4 nätter

Very good location

Very good location

8

Melody

13 apr. 2024

·

Stannade 3 nätter

Suited basic needs, clean room, rooftop pool area was a nice & spacious, excellent location within walking distance to shopping & restaurants, 1/2 block to the beach. There was no elevator & the continental breakfast included only toast & weak coffee.

Suited basic needs, clean room, rooftop pool area was a nice & spacious, excellent location within walking distance to shopping & restaurants, 1/2 block to the beach. There was no elevator & the continental breakfast included only toast & weak coffee.

10

Mary

21 feb. 2025

·

Stannade 8 nätter

Great place to stay to be in central playa del carmen! Right next to the beach and beside the busiest avenues! Lots of fun! Hotel staff very friendly and respectful! Beautiful spacious room!

Great place to stay to be in central playa del carmen! Right next to the beach and beside the busiest avenues! Lots of fun! Hotel staff very friendly and respectful! Beautiful spacious room!

10

Vinicius

18 mars 2024

·

Stannade 1 natt

Muy buenos hotel Muy céntrico

Muy buenos hotel Muy céntrico

8

NICOLÁS

9 feb. 2025

·

Stannade 1 natt

Muy accesible a todo

Muy accesible a todo

10

Salvador

13 dec. 2025

·

Stannade 1 natt

Nice place to stay. Close to 5th ave.

Nice place to stay. Close to 5th ave.

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Måltider

Frukosten är väldigt enkel och serveras ofta utanför hotellet; flera gäster nämner toast eller äggröra med begränsad variation och ibland extra avgifter eller vouchers. Övergripande feedback om maten är svag till negativ.

Relaterade gästrecensioner

8

Melody

13 apr. 2024

·

Stannade 3 nätter

Suited basic needs, clean room, rooftop pool area was a nice & spacious, excellent location within walking distance to shopping & restaurants, 1/2 block to the beach. There was no elevator & the continental breakfast included only toast & weak coffee.

Suited basic needs, clean room, rooftop pool area was a nice & spacious, excellent location within walking distance to shopping & restaurants, 1/2 block to the beach. There was no elevator & the continental breakfast included only toast & weak coffee.

4

Amy

24 apr. 2024

·

Stannade 2 nätter

I liked that the Frida Museo was right actoss the street and we could see the ocean from either room. I did not love that we were out of water for the last two days and thst we were only offered toast for breakfast.

I liked that the Frida Museo was right actoss the street and we could see the ocean from either room. I did not love that we were out of water for the last two days and thst we were only offered toast for breakfast.

8

alexandre

21 dec. 2023

·

Stannade 3 nätter

O hotel tem uma localização ótima,muito próximo da praia (50 metros),bem cuidado e atendimento do Sérgio nota 10. Somente o chuveiro não é bom, colchão menor do que a cama comporta e o frigobar é bem pequeno, mas vi outros quartos com frigobares maiores e o quarto melhor que o meu. O café da manhã é servido em outro hotel bem próximo, mas é muito fraco. Enfim tem alguns detalhes pequenos para consertar, mas adorei a minha estadia.

O hotel tem uma localização ótima,muito próximo da praia (50 metros),bem cuidado e atendimento do Sérgio nota 10. Somente o chuveiro não é bom, colchão menor do que a cama comporta e o frigobar é bem pequeno, mas vi outros quartos com frigobares maiores e o quarto melhor que o meu. O café da manhã é servido em outro hotel bem próximo, mas é muito fraco. Enfim tem alguns detalhes pequenos para consertar, mas adorei a minha estadia.

6

Irving ds jesus

11 sep. 2025

·

Stannade 2 nätter

Llegamos e hicimos el.chech in y dejamos las coaas y nos dalimos regresamos hasta la.madrugada y e el clima no servía. Y para cambiarnos de cuarto nos cobrarom 400 pesos . Se pago solo porque queriamos ya dormi. Pero realmente fue molesto. No teníamos porque pagar algo que no era nuestra responsabilidad. La alberca ni ganas dan de meterse. Esta sucia el agua. El disque deaayuno un pan connqueso y jamon y cafe. . Es todo. Ai queire uno fruta es con costo. Yo no lo recomiendo para nada NO VOLVERIAMOS A QUEDARNOS AHI POR NADA DEL MUNDO.

Llegamos e hicimos el.chech in y dejamos las coaas y nos dalimos regresamos hasta la.madrugada y e el clima no servía. Y para cambiarnos de cuarto nos cobrarom 400 pesos . Se pago solo porque queriamos ya dormi. Pero realmente fue molesto. No teníamos porque pagar algo que no era nuestra responsabilidad. La alberca ni ganas dan de meterse. Esta sucia el agua. El disque deaayuno un pan connqueso y jamon y cafe. . Es todo. Ai queire uno fruta es con costo. Yo no lo recomiendo para nada NO VOLVERIAMOS A QUEDARNOS AHI POR NADA DEL MUNDO.

6

Lourdes

3 sep. 2024

·

Stannade 3 nätter

Amplia, limpia, muy cerca de la playa, El desayuno a 2 cuadras de distancia, lugar no apto para restaurant, desayuno fatal ! Mejor que no lo incluyan y mejoraria su calificacion.

Amplia, limpia, muy cerca de la playa, El desayuno a 2 cuadras de distancia, lugar no apto para restaurant, desayuno fatal ! Mejor que no lo incluyan y mejoraria su calificacion.

6

Peter

1 jan. 2023

·

Stannade 19 351 nätter

If you enjoy listening to thumping music every night until 3am and don’t mind a very basic room with hard beds - this is the place for you then. We paid for breakfast to be included, they give you a voucher to another hotel in Playa Del Carmen which you have to walk to, once there we got charged again saying it wasn’t included even though we gave them the voucher.

If you enjoy listening to thumping music every night until 3am and don’t mind a very basic room with hard beds - this is the place for you then. We paid for breakfast to be included, they give you a voucher to another hotel in Playa Del Carmen which you have to walk to, once there we got charged again saying it wasn’t included even though we gave them the voucher.

4

WILLIAM

17 dec. 2022

·

Stannade 1 natt

*No tuvimos refrigerador, pero claramente en otras habitaciones sí había. *La cortina de la ducha del baño estaba sucia y llena de hongos *El desayuno genera cargos adicionales al momento de tomarlo

*No tuvimos refrigerador, pero claramente en otras habitaciones sí había. *La cortina de la ducha del baño estaba sucia y llena de hongos *El desayuno genera cargos adicionales al momento de tomarlo

4

Juanisha

25 juli 2023

·

Stannade 3 nätter

The staff was very friendly. They do make you wait until 3p on the dot to check in. I set in the lobby for 2.5 hrs charging my phone as it was going dead and I was too tired to walk around. They only have one restroom for you to use before you get a room and it's on the 4th floor. My room ended up being on the 4th floor as well and to my surprise, the elevators didn't work so that was very inconvenient and tiresome especially with it being as hott as it was. The breakfast that's included is eggs and toast only. That was disappointing knowing I picked a hotel that offered breakfast but there wasn't any options so I ended up buying food everyday. They have refrigerators in the rooms but no microwave. When I asked the front desk where could I go to heat my food up, they told me the gas station which is like a 15 min walk. The guy did go ask around when I told him that was too far because my food would be cold by time I made it back. There happen to be a store that was next door but you have to pay 10 pesos to use it. The room didn't have a blanket on the bed, only a sheet so I had to ask for cover but they brought a thicker sheet. At check out, I was an hr late as I overslept so I had to pay an extra 100 pesos. They charge 100 pesos an hr for each hr that you are late checking out after 12p. They did not tell me the check out time or even give a heads up in the beginning so I feel that was a way to get extra money. But convenient walk to the beach and close to 5th Ave.

The staff was very friendly. They do make you wait until 3p on the dot to check in. I set in the lobby for 2.5 hrs charging my phone as it was going dead and I was too tired to walk around. They only have one restroom for you to use before you get a room and it's on the 4th floor. My room ended up being on the 4th floor as well and to my surprise, the elevators didn't work so that was very inconvenient and tiresome especially with it being as hott as it was. The breakfast that's included is eggs and toast only. That was disappointing knowing I picked a hotel that offered breakfast but there wasn't any options so I ended up buying food everyday. They have refrigerators in the rooms but no microwave. When I asked the front desk where could I go to heat my food up, they told me the gas station which is like a 15 min walk. The guy did go ask around when I told him that was too far because my food would be cold by time I made it back. There happen to be a store that was next door but you have to pay 10 pesos to use it. The room didn't have a blanket on the bed, only a sheet so I had to ask for cover but they brought a thicker sheet. At check out, I was an hr late as I overslept so I had to pay an extra 100 pesos. They charge 100 pesos an hr for each hr that you are late checking out after 12p. They did not tell me the check out time or even give a heads up in the beginning so I feel that was a way to get extra money. But convenient walk to the beach and close to 5th Ave.

6

Martin

9 okt. 2024

·

Stannade 3 nätter

The staff here are great but the new owners have let the property deteriorate. If you can't climb stairs don't stay here because the elevator has not worked in quite some time. The breakfast are rolls and coffee and you will be eating in an area under renovation sitting at a card table with folding chairs. Shame on BFH (the new owners), before Covid with the previous owners this was a charming and reasonable place to stay with a full breakfast in the once attached restaurant.

The staff here are great but the new owners have let the property deteriorate. If you can't climb stairs don't stay here because the elevator has not worked in quite some time. The breakfast are rolls and coffee and you will be eating in an area under renovation sitting at a card table with folding chairs. Shame on BFH (the new owners), before Covid with the previous owners this was a charming and reasonable place to stay with a full breakfast in the once attached restaurant.

4

Anand

13 juli 2024

·

Stannade 1 natt

The bathroom smelt like piss. Could not bear to be in the bathroom for long. The water in the shower sprinkled out in a tiny stream - low water pressure too. The “included breakfast” is literally bread and butter or tiny packs of jam. Would not be returning.

The bathroom smelt like piss. Could not bear to be in the bathroom for long. The water in the shower sprinkled out in a tiny stream - low water pressure too. The “included breakfast” is literally bread and butter or tiny packs of jam. Would not be returning.

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6

Daniel

8 feb. 2024

·

Stannade 6 nätter

I första rummet jag fick så är det första jag möts av; en kackerlacka. Efter diskussioner med personalen så fick jag byta rum. Där såg jag ingen insekt under hela viselsen. Däremot så är rummen dåligt städade och i dåligt skick. Duschen stod och droppade konstant. Är det så att du behöver hiss så välj något annat. Hissen där är ur funktion och hade tydligen varit det ganska länge. Stället är lyhört. Du hör massor av ljud från gatan. Frukosten som erbjöds var riktigt dålig. Både att det var liten mängd samt att det smakade illa. Jag skulle inte rekommendera någon det här hotellet.

I första rummet jag fick så är det första jag möts av; en kackerlacka. Efter diskussioner med personalen så fick jag byta rum. Där såg jag ingen insekt under hela viselsen. Däremot så är rummen dåligt städade och i dåligt skick. Duschen stod och droppade konstant. Är det så att du behöver hiss så välj något annat. Hissen där är ur funktion och hade tydligen varit det ganska länge. Stället är lyhört. Du hör massor av ljud från gatan. Frukosten som erbjöds var riktigt dålig. Både att det var liten mängd samt att det smakade illa. Jag skulle inte rekommendera någon det här hotellet.

6

Adam Frederik

16 nov. 2023

·

Stannade 1 natt

Ingen hiss är lite olyckligt om man har mycket bagage och bor på 4:e våningen. Mycket trevlig personal. Frukosten var inte särskilt bra.

Ingen hiss är lite olyckligt om man har mycket bagage och bor på 4:e våningen. Mycket trevlig personal. Frukosten var inte särskilt bra.

10

Leslie

10 sep. 2026

·

Stannade 1 natt

Muy bonito y servicial todo

Muy bonito y servicial todo

10

hussein

4 aug. 2026

·

Stannade 3 nätter

Buena sólo faltó un poco de limpieza

Buena sólo faltó un poco de limpieza

4

cristian

22 juli 2026

·

Stannade 2 nätter

llegamosal check in a las 20:00, salimos a comer y pasado la media noche nos percatamos que la habitación no estaba aseada y además habían todo tipo de cabello en la cama, ni siquiera toalla limpia... paso con las habitaciones que habia reservado para mis amigos igual. La conserje llamó a la jefa, pero esta no le contesto y solo pudo rsolver en pasarnos sábanas limpias. el hotel está super bien ubicado, pero su mantenimiento deficiente lo desprestigia. no es lo que ves en fotos.

llegamosal check in a las 20:00, salimos a comer y pasado la media noche nos percatamos que la habitación no estaba aseada y además habían todo tipo de cabello en la cama, ni siquiera toalla limpia... paso con las habitaciones que habia reservado para mis amigos igual. La conserje llamó a la jefa, pero esta no le contesto y solo pudo rsolver en pasarnos sábanas limpias. el hotel está super bien ubicado, pero su mantenimiento deficiente lo desprestigia. no es lo que ves en fotos.

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Priser för kommande datum

november 2026

sö	må	ti	on	to	fr	lö
1	2	3 $172	4 $51	5 $50	6 $73	7 $72
8 $71	9 $72	10 $72	11 $72	12 $72	13 $72	14 $81
15 $82	16	17 $80	18 $83	19 $84	20 $81	21 $83
22 $81	23 $84	24 $81	25 $80	26 $79	27 $81	28 $84
29 $80	30 $83

december 2026

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Kontakta boendet minst 24 timmar i förväg med kontaktinformationen i bokningsbekräftelsen för att arrangera incheckning. Om du planerar att ankomma efter 00.00 ska du kontakta boendet i förväg med kontaktinformationen i bokningsbekräftelsen. Gäster måste kontakta boendet i förväg för incheckningsinstruktioner. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg. Gäster som har bokat prisplaner där frukost ingår får ett frukostpaket. Boendets strandklubb ligger 550 meter bort.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
Boendet accepterar kreditkort, bankkort och kontanter.
Boendet förbehåller sig rätten att reservera belopp på gästens kreditkort före ankomst.
På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor, säkerhetssystem och förbandslåda.
Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.

Endast registrerade gäster är tillåtna på boendets rum.
Djur och assistanshundar är ej tillåtna.
Bil behövs inte för transport till och från detta boende.
Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.

Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.