Hilton Garden Inn Chicago North Shore/Evanston

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Stayed one night in a junior suite at Hilton Garden Inn North Shore and had one of the worst nights of sleep in a long time. The bed was extremely firm, and the pillows were completely worn out with little to no support. The room’s air conditioner made things worse. It was loud and oddly placed, with the vent right next to the bed blowing directly on me all night. The bar experience didn’t help either. My martini was poorly made, and the bartender didn’t seem to know how to prepare a Cosmopolitan, which is a pretty standard cocktail. The room layout was also strange and not very functional. Overall, the hotel feels very worn. The carpet in the room was dirty, and the common areas showed visible signs of neglect. This property is clearly in need of a refresh. Would not stay again.

Parking was convenient and easy to access. The staff were incredibly helpful. The hotel itself was very quiet and peaceful. Great location within walking distance of several restaurants and stores