Hampton Inn & Suites Dallas-Mesquite

A reliably clean, safe and comfortable stay. A friendly and helpful staff to manage any issues that might arise.

The property was clean, but it is an older hotel that is in need of a face lift to keep up with the compilation.

It was perfect for a night stay

We booked a room for 3 nights to watch our son graduate from college and to do some sightseeing while we were there. Day 1: the elevators were fine. A little slow but fine. Day 2: going up from the lobby, the elevator would pass you up 3-4 times before stopping at the lobby (the lobby is on the 2nd floor). Day 3: We gave up and proceeded to take the stairs. We had 2 rooms (total) booked (one was a double bed with a pull out couch in another room) with 6 adults and 1 child. We all agreed that the lobby, walking into the hotel, smelled like body odor and the elevators smelled like sewage. Guess it was a good thing we chose to take the stairs.... although, carrying baggage down the stairs was an adventure in itself. The beds were extremely hard and the pillows were horrible! All 4 pillows, stacked together, were about 2 inches thick with your head lying on them. We went to Walmart and bought 4 pillows, pillow cases and a duffle bag to carry them in for about $120 and that made a HUGE difference for us. It made it a little more tolerable. The towels and rags felt like they were heavily starched which resembled sandpaper rubbing your face and body. Breakfast was exactly what you expect a hotel "buffet" to be.....powdered eggs, frozen sausage and packaged gravy to go over the biscuits. For a so-called "free" meal, it served its purpose. We all got full. Was this the most horrible hotel we've ever stayed at? Absolutely not! Would we stay here again? Probably not.

Room was comfy Breakfast with hot coffee and juice Staff friendly Nice location