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Hyatt Place Richmond - Innsbrook

113 USD

a notte

Media per settembre

Hyatt Place Richmond - Innsbrook - Image 1

Hyatt Place Richmond - Innsbrook - Camera

Hyatt Place Richmond - Innsbrook - Camera

Hyatt Place Richmond - Innsbrook - Reception

Hyatt Place Richmond - Innsbrook - Bagno

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113 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Hyatt Place Richmond - Innsbrook, il prezzo per notte è in media di 106 USD nel mese più economico (febbraio) e di 144 USD nel mese più caro (marzo), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Hyatt Place Richmond - Innsbrook per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	114 USD
febbraio	106 USD
marzo	144 USD
aprile	112 USD
maggio	131 USD
giugno	125 USD
luglio	124 USD
agosto	113 USD
settembre	113 USD
ottobre	117 USD
novembre	119 USD
dicembre	111 USD

Prezzo più alto: marzo (circa 144 USD)

Prezzo più basso: febbraio (circa 106 USD)

Informazioni su questa struttura

Le opportunità di svago non mancano: avrai a disposizione una palestra aperta giorno e notte, oltre a il Wi-Fi gratuito e una TV nelle aree comuni. Questo hotel offre, inoltre, un'area picnic e una sala ricevimenti.

Servizi

Le opportunità di svago non mancano: avrai a disposizione una palestra aperta giorno e notte, oltre a il Wi-Fi gratuito e una TV nelle aree comuni. Questo hotel offre, inoltre, un'area picnic e una sala ricevimenti.

Servizi per le aziende

Potrai usufruire di un business center aperto 24 ore su 24, check-in veloce e check-out veloce. Stai pianificando un evento a Glen Allen? Presso un hotel avrai a disposizione 111 metri quadrati di spazio con un'area per conferenze e sale riunioni. Il un parcheggio (a pagamento) è disponibile in loco.

Ristorazione

Un hotel dispone di un ristorante che offre prelibati piatti, nonché di un'ampia scelta di snack al bar/caffetteria. Dissetati con il tuo drink preferito! Presso questa struttura troverai un bar/lounge. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 06:30 alle ore 09:00.

Camere

Rilassati in una delle 124 camere della struttura, complete di lettore DVD e TV a schermo piatto. La connessione Internet inclusa, wireless e via cavo, ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di combinazione doccia/vasca, set di cortesia firmati e asciugacapelli. I comfort includono scrivanie, salotti separati e telefoni con chiamate urbane gratuite.

Posizione

Soggiornando presso Hyatt Place Richmond/Innsbrook, ti troverai in una posizione centralissima di Glen Allen: ad appena 4 minuti di auto c'è Short Pump Town Center e a 12 minuti c'è University of Richmond. Questo hotel si trova a 19,3 km da Virginia Commonwealth University e 21,4 km da Greater Richmond Convention Center.

Nelle vicinanze

Elk's Lodge(1.7 miglia)
Short Pump Town Center(2.3 miglia)
Bowlero West End(3.6 miglia)
Regency Square Mall(4.1 miglia)
Sheltering Arms Institute(4.3 miglia)
Henrico Doctors' Hospital(4.9 miglia)
Parco Crump e Museo Meadow Farm(6.2 miglia)
Cobblestones Park(6.7 miglia)
Bon Secours Heart Institute at Reynolds Crossing(7.2 miglia)
Centro artistico culturale Glen Allen(7.6 miglia)
Libbie Mill Dog Park(7.8 miglia)
Hunting Hawk Golf Club(7.8 miglia)
Lewis Ginter Botanical Garden(8.1 miglia)
University of Richmond(8.5 miglia)
Belmont Golf Course(8.9 miglia)
L'aeroporto più comodo per raggiungere Hyatt Place Richmond/Innsbrook è Aeroporto Internazionale di Richmond (RIC)(22.1 miglia)

Parcheggio
Ristorante
Piscina
Camere non fumatori
Business center
Servizio banchetti

Posizione

4100 Cox Road, Innsbrook, Virginia, Stati Uniti d'America

Elk's Lodge (1.7 miglia)

Short Pump Town Center (2.3 miglia)

Bowlero West End (3.6 miglia)

Regency Square Mall (4.1 miglia)

Sheltering Arms Institute (4.3 miglia)

Henrico Doctors' Hospital (4.9 miglia)

Altre informazioni sulla posizione

Recensioni degli ospiti

7.8

Buono

Sulla base di 1003 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

30%

In coppia

22%

Famiglia

35%

Gruppo

5%

In solitaria

6%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Presso l'Hyatt Place Richmond - Innsbrook, gli ospiti apprezzano il personale accogliente e la posizione comoda vicino a Short Pump, ma le recensioni sono contrastanti a causa di lavori di ristrutturazione, pulizia discontinua e problemi di manutenzione che a volte influiscono sul comfort e sull'affidabilità.

Servizi

Pulizia

Opinioni contrastanti

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Presso l'Hyatt Place Richmond - Innsbrook, gli ospiti apprezzano il personale accogliente e la posizione comoda vicino a Short Pump, ma le recensioni sono contrastanti a causa di lavori di ristrutturazione, pulizia discontinua e problemi di manutenzione che a volte influiscono sul comfort e sull'affidabilità.

Le camere sono generalmente spaziose, anche se molti notano bagni molto piccoli, layout datati, problemi intermittenti con l'acqua calda o l'impianto di climatizzazione e l'assenza di microonde in camera. I servizi possono essere interrotti: la piscina all'aperto è spesso chiusa, le macchine del ghiaccio e gli ascensori sono poco affidabili e il parcheggio prevede un costo aggiuntivo. La colazione riceve spesso elogi, ma diversi ospiti segnalano carenze di provviste o qualità incostante, e l'offerta del bar/ristorante può essere limitata. Ci si può aspettare un servizio cordiale e ampi spazi in una zona comoda, con alcuni compromessi dovuti alla ristrutturazione e alla manutenzione.

Servizi

Pulizia

Opinioni contrastanti

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

I lavori di ristrutturazione in corso hanno causato una hall disordinata, un solo ascensore funzionante a volte e macchine del ghiaccio rotte o con disponibilità limitata. La piscina all'aperto è spesso chiusa e diversi ospiti hanno notato un costo per il parcheggio.

Recensioni degli ospiti correlate

2

Linda L

12 giu 2025

·

Soggiorno di 2 notti

This property is under construction and there were buckets everywhere to help with leaks. The condition of the property was poor.

This property is under construction and there were buckets everywhere to help with leaks. The condition of the property was poor.

6

Sarah

1 dic 2024

·

Soggiorno di 3 notti

Stay was 3/5 overall. Only 1 ice machine and it was located on top floor. Only one working elevator so waiting times were a bit longer than normal. Last morning the fire alarm went off...and on....and off...and on...for over an hour which was annoying. On the good side, breakfast was good and the staff was VERY friendly and greeted you on your way in and out each time! Renovations were not completed and needs some work but overall not a bad stay.

Stay was 3/5 overall. Only 1 ice machine and it was located on top floor. Only one working elevator so waiting times were a bit longer than normal. Last morning the fire alarm went off...and on....and off...and on...for over an hour which was annoying. On the good side, breakfast was good and the staff was VERY friendly and greeted you on your way in and out each time! Renovations were not completed and needs some work but overall not a bad stay.

6

ROBERT

2 mar 2025

·

Soggiorno di 2 notti

the staff were pleasant and helpful. However the hotel it self was disappointing due to its location and mandatory parking fee. This was an unexpected expense.

the staff were pleasant and helpful. However the hotel it self was disappointing due to its location and mandatory parking fee. This was an unexpected expense.

6

Enoch

17 giu 2025

·

Soggiorno di 1 notte

Great for access to stores and food. Not great for pets. The pool was also a huge disappointment(drained). Thankfully, it was an overnight stay.

Great for access to stores and food. Not great for pets. The pool was also a huge disappointment(drained). Thankfully, it was an overnight stay.

4

david

22 set 2024

·

Soggiorno di 1 notte

They are remodeling the 4th flood, where the ice machine is. There are no signs indicating that plus long waits for elevators as the constructuon guys are using them. Went to 4th floor , no ice machine in aervice and then had a 7 minute wait for an elevator , went to 6th floor for ice and that machine didnt work either. Had to go to lobby. They should put signs up warning guests , NO ICE and do not go to 4th floor.

They are remodeling the 4th flood, where the ice machine is. There are no signs indicating that plus long waits for elevators as the constructuon guys are using them. Went to 4th floor , no ice machine in aervice and then had a 7 minute wait for an elevator , went to 6th floor for ice and that machine didnt work either. Had to go to lobby. They should put signs up warning guests , NO ICE and do not go to 4th floor.

6

ROBERT

3 mar 2025

·

When I checked in I was told that a parking fee of $7.00 per day would be charged to my charge card. This expense was unexpected and overly excessive.

When I checked in I was told that a parking fee of $7.00 per day would be charged to my charge card. This expense was unexpected and overly excessive.

8

Karen

22 nov 2024

·

Soggiorno di 2 notti

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

8

Dawn

12 lug 2024

·

Soggiorno di 1 notte

Undergoing much needed renovations so pool was drained and top floor was closed for reno. Was told that the work would stop at 6 p.m. but went up to get ice on Friday night (no ice on our level) and it appeared that the construction crew was staying in the rooms they were rehabbing, specially as they were there at 7 a.m. on a Saturday morning. Didn't bother us but I could see it bothering some. Honestly, it was a fine place to stop for an overnight on a roadtrip.

Undergoing much needed renovations so pool was drained and top floor was closed for reno. Was told that the work would stop at 6 p.m. but went up to get ice on Friday night (no ice on our level) and it appeared that the construction crew was staying in the rooms they were rehabbing, specially as they were there at 7 a.m. on a Saturday morning. Didn't bother us but I could see it bothering some. Honestly, it was a fine place to stop for an overnight on a roadtrip.

6

Ronnell

8 giu 2025

·

Soggiorno di 2 notti

$14 parking permit is not cool. A lot of commotion through the night, a lot of people in parking lot just wondering, dark spots in lot, property doors wasn’t working. Just didn’t look as up to par as other locations, remodel look like it was off TEMU

$14 parking permit is not cool. A lot of commotion through the night, a lot of people in parking lot just wondering, dark spots in lot, property doors wasn’t working. Just didn’t look as up to par as other locations, remodel look like it was off TEMU

6

Charles

18 feb 2025

·

Soggiorno di 1 notte

Construction going on during our stay. Not noisy, but looked messy and only one elevator worked.

Construction going on during our stay. Not noisy, but looked messy and only one elevator worked.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

Il feedback è misto: diverse recensioni citano bagni sporchi, odori, infestazioni e aspirapolvere mancato, mentre altri hanno trovato le camere accettabilmente pulite. Anche le aree comuni hanno ricevuto lamentele durante la costruzione.

Recensioni degli ospiti correlate

2

Paul E.

21 ott 2024

·

Soggiorno di 2 notti

The room was dirty on the heat unit. The shower was terrible with mold /mildew and caulk peeling. The shave pad was in the opposite end of the shower. Leaving your face in the spray while trying to shave. The water took OVER 5 mins to get hot to use the sink or shower. Most importantly the door did not shut without slamming and extra pressure to latch. When leaving we were able to push the door back open several times before it was latched and secure to leave. THIS ROOM WAS SUPPOSED TO HAVE BEEN RENOVATED! The linens were clean and we made it work for our short stay. There was no microwave to use in the room. The staff was very nice and tried to help as much as possible. Wont be returning

The room was dirty on the heat unit. The shower was terrible with mold /mildew and caulk peeling. The shave pad was in the opposite end of the shower. Leaving your face in the spray while trying to shave. The water took OVER 5 mins to get hot to use the sink or shower. Most importantly the door did not shut without slamming and extra pressure to latch. When leaving we were able to push the door back open several times before it was latched and secure to leave. THIS ROOM WAS SUPPOSED TO HAVE BEEN RENOVATED! The linens were clean and we made it work for our short stay. There was no microwave to use in the room. The staff was very nice and tried to help as much as possible. Wont be returning

4

Sylvia

12 feb 2023

·

Soggiorno di 1 notte

Our room was dirty and had blood streaks on the curtains and bathroom wall. We were moved to another room but our initial impression was that the hotel was dirty. We won’t be staying there again.

Our room was dirty and had blood streaks on the curtains and bathroom wall. We were moved to another room but our initial impression was that the hotel was dirty. We won’t be staying there again.

2

don

10 ago 2025

·

Soggiorno di 2 notti

Very disappointed in my stay here . I’ve stayed here many times before never had issues,, This time had I ANT infestation in my room . Had to move rooms . I never felt comfortable again so I left a day early even though I was knowingly losing my money. Don Carter 804-802-9690

Very disappointed in my stay here . I’ve stayed here many times before never had issues,, This time had I ANT infestation in my room . Had to move rooms . I never felt comfortable again so I left a day early even though I was knowingly losing my money. Don Carter 804-802-9690

2

Ebony

12 giu 2023

·

Soggiorno di 1 notte

Gross rooms, switched twice after waiting an hour for the second room. There was actual food on the floor of the first and poop on the toilet in the other.

Gross rooms, switched twice after waiting an hour for the second room. There was actual food on the floor of the first and poop on the toilet in the other.

8

James

18 ago 2025

·

Soggiorno di 1 notte

The area around the property was nice and the Staff was great. My only complaint was that whoever cleans the room didn't vacuum around the desk area. I guess because the carpet was dark colored they missed those spots, but i left some food out for a couple of hours to go out with my wife and when we got back I found a couple of ant on my box of food. After I killed the four ants and picked up the crumbs I seen from where it wasn't vacuumed, I didn't see anymore ants. I told the front desk and They immediately wrote everything down to get it cleaned. I recommend that they also get hand vacuum cleaners to get the spots behind the desk that the regular vacuum cleaners can't get to. other than that my room was great.

The area around the property was nice and the Staff was great. My only complaint was that whoever cleans the room didn't vacuum around the desk area. I guess because the carpet was dark colored they missed those spots, but i left some food out for a couple of hours to go out with my wife and when we got back I found a couple of ant on my box of food. After I killed the four ants and picked up the crumbs I seen from where it wasn't vacuumed, I didn't see anymore ants. I told the front desk and They immediately wrote everything down to get it cleaned. I recommend that they also get hand vacuum cleaners to get the spots behind the desk that the regular vacuum cleaners can't get to. other than that my room was great.

2

Aaron

27 lug 2025

·

Soggiorno di 1 notte

Bathroom was not clean. Especially the toilet. The railing in the shower was also broken. The hallways smelled like a dirty bathroom which made our room also smell like that

Bathroom was not clean. Especially the toilet. The railing in the shower was also broken. The hallways smelled like a dirty bathroom which made our room also smell like that

4

Vincent

30 nov 2025

·

Soggiorno di 3 notti

Staff amazing. Rooms large but bathrooms are terribly small. Mold. Painted over rust. No fan in a prob 20sq ft bathroom. Beds not very comfortable. Charge for parking in an open lot. Extrerior poor maintenance. Weird smell in hallways.

Staff amazing. Rooms large but bathrooms are terribly small. Mold. Painted over rust. No fan in a prob 20sq ft bathroom. Beds not very comfortable. Charge for parking in an open lot. Extrerior poor maintenance. Weird smell in hallways.

2

Vada

30 giu 2024

·

Soggiorno di 1 notte

First thing I noticed was a dumpster outside the hotel. Second thing was leaves all over the ground from the fall. Third, the musty order as you walk in the hotel. When I got my room when i entered the room it had not been cleaned. I was given another room it had a stench an order that was extremely unpleasant. There was mold all over the shower inside on the outside. I pretty much stayed up most of the night worried about bugs. I would not recommend this place to anyone.

First thing I noticed was a dumpster outside the hotel. Second thing was leaves all over the ground from the fall. Third, the musty order as you walk in the hotel. When I got my room when i entered the room it had not been cleaned. I was given another room it had a stench an order that was extremely unpleasant. There was mold all over the shower inside on the outside. I pretty much stayed up most of the night worried about bugs. I would not recommend this place to anyone.

4

Amber

11 gen 2025

·

Soggiorno di 1 notte

Switched rooms twice. First two were not clean.

Switched rooms twice. First two were not clean.

4

Melissa

26 dic 2024

·

Soggiorno di 1 notte

This place is filthy. I took plenty of pics. The chairs in the eating area and lobby are covered in syrup and food particles and look to never be cleaned. The hotel room had dust all over the lights, sticky residue all over the complimentary in room tea bags, coffee pot, cups, tables. The bathroom looked like an unlicensed do it yourself contractor came in and tried to patch holes and caulk floors and walls with chalky residue all over. Small bugs in bathroom. There are a lot of hotels in the are to choose from and this one is not it.

This place is filthy. I took plenty of pics. The chairs in the eating area and lobby are covered in syrup and food particles and look to never be cleaned. The hotel room had dust all over the lights, sticky residue all over the complimentary in room tea bags, coffee pot, cups, tables. The bathroom looked like an unlicensed do it yourself contractor came in and tried to patch holes and caulk floors and walls with chalky residue all over. Small bugs in bathroom. There are a lot of hotels in the are to choose from and this one is not it.

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Camere

Le camere sono spaziose, ma i bagni sono estremamente piccoli e alcuni layout risultano datati. Gli ospiti menzionano anche problemi intermittenti con l'acqua calda o l'impianto di climatizzazione e l'assenza di microonde in camera.

Recensioni degli ospiti correlate

8

Jack

8 giu 2024

·

Soggiorno di 1 notte

had trouble getting hot water on 5th floor.

had trouble getting hot water on 5th floor.

6

Eric

24 feb 2025

·

Soggiorno di 2 notti

This particular Hyatt place did not seen to be up to Hyatt's normal expectations (or mine). I think it was an older renovation and it's beginning to show it's age. Staff was great, but property was a bit "tired".

This particular Hyatt place did not seen to be up to Hyatt's normal expectations (or mine). I think it was an older renovation and it's beginning to show it's age. Staff was great, but property was a bit "tired".

4

Mary Beth

28 dic 2023

·

Soggiorno di 3 notti

Bed was comfortable, breakfast was plentiful. Closing at 9 is a bit early. Two problems were never resolved. HVAC controls did not work and there was no hot water in bath. We were told these issues had been resolved but they were not.

Bed was comfortable, breakfast was plentiful. Closing at 9 is a bit early. Two problems were never resolved. HVAC controls did not work and there was no hot water in bath. We were told these issues had been resolved but they were not.

10

Lawrence

19 feb 2023

·

Soggiorno di 1 notte

The most spacious room I ever had for an overbite stay. Comfy bed, great shower, oversized bat towels, and delicious hot breakfast.

The most spacious room I ever had for an overbite stay. Comfy bed, great shower, oversized bat towels, and delicious hot breakfast.

6

Lauren

6 apr 2025

·

Soggiorno di 2 notti

It took 5 to 10 minutes for the shower to get hot. I almost called down to the front desk when it finally started to get warm. The bathroom was incredibly small. It was hard to turn around in there. It could use a renovation. I stayed at a Hyatt Place in Biloxi that was great. I thought this would be the same, but it just wasn't as nice. The breakfast wasn't as good either. It was not a bad hotel, by any means. I was just expecting something a little better.

It took 5 to 10 minutes for the shower to get hot. I almost called down to the front desk when it finally started to get warm. The bathroom was incredibly small. It was hard to turn around in there. It could use a renovation. I stayed at a Hyatt Place in Biloxi that was great. I thought this would be the same, but it just wasn't as nice. The breakfast wasn't as good either. It was not a bad hotel, by any means. I was just expecting something a little better.

8

Paul

22 giu 2025

·

Soggiorno di 2 notti

Very friendly front desk staff. Room was clean. Bed was comfortable. Only drawback was that the bathroom was small. Could barely get door open without hitting the toilet. Breakfast was good.

Very friendly front desk staff. Room was clean. Bed was comfortable. Only drawback was that the bathroom was small. Could barely get door open without hitting the toilet. Breakfast was good.

10

Tonja

23 giu 2024

·

Soggiorno di 1 notte

Room was nice but the bathroom was extremely small. We were able to get early check in which was extremely helpful.

Room was nice but the bathroom was extremely small. We were able to get early check in which was extremely helpful.

8

Terri

19 ott 2025

·

Soggiorno di 2 notti

Spacious room. Convenient location. Pleasant staff.

Spacious room. Convenient location. Pleasant staff.

8

James

20 mag 2025

·

Soggiorno di 4 notti

Only complaint room needs a microwave.

Only complaint room needs a microwave.

6

Desiree

18 feb 2025

·

Soggiorno di 1 notte

Hotel was clean, but I am not a fan of when the bathroom is separate. Sink is outside of the bathroom & bathroomis small. Other than that, stay was cool.

Hotel was clean, but I am not a fan of when the bathroom is separate. Sink is outside of the bathroom & bathroomis small. Other than that, stay was cool.

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Servizio

Il personale è ampiamente descritto come cordiale, accogliente e pronto a risolvere i problemi, con check-in senza intoppi. Alcuni ospiti hanno segnalato risposte lente o scarsa comunicazione.

Recensioni degli ospiti correlate

10

cynthia

20 ago 2023

·

Soggiorno di 2 notti

We like the easy access to Restaurants and shopping. We love the quietness of the hotel inside and outside. We appreciate the excellent service we received by hotel staff and their friendliness. They were also very welcoming. Breakfast was amazing. Hotel was exceptionally clean.

We like the easy access to Restaurants and shopping. We love the quietness of the hotel inside and outside. We appreciate the excellent service we received by hotel staff and their friendliness. They were also very welcoming. Breakfast was amazing. Hotel was exceptionally clean.

10

Megan

20 giu 2025

·

Soggiorno di 4 notti

Every hotel employee that I encountered was so kind and welcoming. The front desk was particularly helpful. I had a great interaction with Kelsey.

Every hotel employee that I encountered was so kind and welcoming. The front desk was particularly helpful. I had a great interaction with Kelsey.

8

Karen

12 mag 2024

·

Soggiorno di 2 notti

Staff was friendly and helpful. We had a couple of issues but they were quick to remedy them. One suggestion is bigger trashcans in the rooms because they were SUPER tiny.

Staff was friendly and helpful. We had a couple of issues but they were quick to remedy them. One suggestion is bigger trashcans in the rooms because they were SUPER tiny.

10

Shaune

16 feb 2025

·

Soggiorno di 1 notte

Fantastic experience!!! The man at the front desk at check in might have been the friendliest person Ive ever encountered at any hotel ive ever stayed in. The rest of the staff was just as friendly. Every time we passed someone we were greeted with a smile and a hello. The room was clean and comfortable. The breakfast was delicious. Would 100% recommend this hotel to anyone and will be using again in the future.

Fantastic experience!!! The man at the front desk at check in might have been the friendliest person Ive ever encountered at any hotel ive ever stayed in. The rest of the staff was just as friendly. Every time we passed someone we were greeted with a smile and a hello. The room was clean and comfortable. The breakfast was delicious. Would 100% recommend this hotel to anyone and will be using again in the future.

2

Mallory

19 lug 2024

·

Soggiorno di 2 notti

I experienced a blown out tire the evening of my check-in which prohibited me from actually checking in. Fortunately I was close to another hotel and safe while waiting to get towing services. I called the hotel (directly) for two straight hours to make sure I wouldn't lose my room. After I mentioned to that hotel staff member I was unable to reach the hotel of my stay, they offered to text because they knew the staff. As soon as he did, I called and the phone was answered on the first ring. When I arrived the next day for check-in, my key with my name and room number on the envelope was taped to the desk (found that weirdly unsafe to broadcast that info). There was no information shared about WiFi services, breakfast, or elevator location. It was a very non-plus experience. I guess I shouldn't have been surprised by the underwhelm of my room. In their defense, the hotel is getting renovated, however, the burn mark on the rug, the rusty mirror closet (and light fixtures) and damage to the door from replacing the lock system, left much to be desired. It would have been too much to mentally reconcile if my stay was longer than two days.

I experienced a blown out tire the evening of my check-in which prohibited me from actually checking in. Fortunately I was close to another hotel and safe while waiting to get towing services. I called the hotel (directly) for two straight hours to make sure I wouldn't lose my room. After I mentioned to that hotel staff member I was unable to reach the hotel of my stay, they offered to text because they knew the staff. As soon as he did, I called and the phone was answered on the first ring. When I arrived the next day for check-in, my key with my name and room number on the envelope was taped to the desk (found that weirdly unsafe to broadcast that info). There was no information shared about WiFi services, breakfast, or elevator location. It was a very non-plus experience. I guess I shouldn't have been surprised by the underwhelm of my room. In their defense, the hotel is getting renovated, however, the burn mark on the rug, the rusty mirror closet (and light fixtures) and damage to the door from replacing the lock system, left much to be desired. It would have been too much to mentally reconcile if my stay was longer than two days.

8

Karen

22 nov 2024

·

Soggiorno di 2 notti

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

10

Patrick

17 ago 2025

·

Soggiorno di 2 notti

Service was outstanding and breakfast was amazing

Service was outstanding and breakfast was amazing

8

Allan

26 ott 2025

·

Soggiorno di 1 notte

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

8

Vince

23 giu 2025

·

Soggiorno di 3 notti

Hotel was quiet, and the staff was friendly and helpful

Hotel was quiet, and the staff was friendly and helpful

10

Jennifer

13 nov 2025

·

Soggiorno di 1 notte

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

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Posizione

Zona comoda e tranquilla vicino a Short Pump, con facile accesso a autostrade, ristoranti e negozi. Diversi ospiti si sono sentiti al sicuro e hanno trovato alcuni luoghi raggiungibili a piedi.

Recensioni degli ospiti correlate

8

Zenith

22 mar 2025

·

Soggiorno di 1 notte

Nice area and quiet

Nice area and quiet

10

Colin

18 mag 2025

·

Soggiorno di 4 notti

Had a 4 night stay here and it was very good overall. Great location and surprisingly walkable to some decent dining and other shops. Felt safe, nice parking, and quiet area.

Had a 4 night stay here and it was very good overall. Great location and surprisingly walkable to some decent dining and other shops. Felt safe, nice parking, and quiet area.

10

Stacey

1 set 2025

·

Soggiorno di 2 notti

Perfect location for the west end of Richmond. Convenient, nice property.

Perfect location for the west end of Richmond. Convenient, nice property.

8

Erica

26 mar 2024

·

Soggiorno di 1 notte

Walkable to restaurants and close to everything!

Walkable to restaurants and close to everything!

10

Rebecca

28 giu 2024

·

Soggiorno di 1 notte

Close to restaurants and shopping nice quiet area.

Close to restaurants and shopping nice quiet area.

10

vianka s

27 feb 2024

·

Soggiorno di 2 notti

I loved the quiet and the surroundings of shopping center and lots of restaurants to choose from.

I loved the quiet and the surroundings of shopping center and lots of restaurants to choose from.

10

Todd

21 lug 2025

·

Soggiorno di 1 notte

Convenient

Convenient

8

Krishna

14 dic 2022

·

Soggiorno di 2 notti

The hotel is located to major highways and easy to get to . The front desk staff was courteous and helpful. We loved the hot breakfast and really appreciate the support staff who cooked some delicious meals . The rooms are a bit dated and we had a room with a noisy AC but overall it was a pleasant stay . Will definitely come back to stay.

The hotel is located to major highways and easy to get to . The front desk staff was courteous and helpful. We loved the hot breakfast and really appreciate the support staff who cooked some delicious meals . The rooms are a bit dated and we had a room with a noisy AC but overall it was a pleasant stay . Will definitely come back to stay.

8

Allan

26 ott 2025

·

Soggiorno di 1 notte

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

10

Kendra

15 giu 2025

·

Soggiorno di 1 notte

Conveniently located, renovated, decent

Conveniently located, renovated, decent

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Ristorazione

La colazione è spesso un punto forte per gusto e varietà, ma alcuni ospiti hanno riscontrato carenze o qualità incostante, e il servizio bar/ristorante era limitato o non disponibile a volte.

Recensioni degli ospiti correlate

10

Andre

2 mar 2025

·

Soggiorno di 2 notti

Overall it is a very nice, well kept hotel. Great breakfast. Ample parking. Great staff. Will highly recommend

Overall it is a very nice, well kept hotel. Great breakfast. Ample parking. Great staff. Will highly recommend

2

Logan

20 lug 2024

·

Soggiorno di 1 notte

The pool wasn't available due to maintenance wish I had known ahead of time I would have went elsewhere. The bar had no mixers for alcohol besides tonic water. The food was decent at best.

The pool wasn't available due to maintenance wish I had known ahead of time I would have went elsewhere. The bar had no mixers for alcohol besides tonic water. The food was decent at best.

10

Jennifer

1 set 2024

·

Soggiorno di 1 notte

Excellent economic stay for the family. Safe. Clean. Friendly and helpful staff. Included breakfast offered variety. Hot: bacon, eggs, seasoned potatoes, waffle s. Cold: cereal, cut fruit, yogurt, bagels. For all the reviews that complain there is no soap/shampoo/etc, try looking on the wall or asking staff. Reserved a room with pull out couch. No pullout linens were in the room. Spoke to staff who very kindly provided all supplies. If wear and tear are not acceptable, don't book here. Linens had some small stains but were freshly laundered. If you set your expectations to the price point you are willing to pay, this will make you happy.

Excellent economic stay for the family. Safe. Clean. Friendly and helpful staff. Included breakfast offered variety. Hot: bacon, eggs, seasoned potatoes, waffle s. Cold: cereal, cut fruit, yogurt, bagels. For all the reviews that complain there is no soap/shampoo/etc, try looking on the wall or asking staff. Reserved a room with pull out couch. No pullout linens were in the room. Spoke to staff who very kindly provided all supplies. If wear and tear are not acceptable, don't book here. Linens had some small stains but were freshly laundered. If you set your expectations to the price point you are willing to pay, this will make you happy.

10

Nathan

3 nov 2025

·

Soggiorno di 1 notte

The staff were very friendly, the breakfast was great as well

The staff were very friendly, the breakfast was great as well

10

Denver

23 mag 2023

·

Soggiorno di 1 notte

Breakfast/// The best of any hotel food. A very rare find!! 😊👍. Found nothing to complain about. Will stay here again.

Breakfast/// The best of any hotel food. A very rare find!! 😊👍. Found nothing to complain about. Will stay here again.

4

Christy

12 giu 2023

·

Soggiorno di 1 notte

Very disappointed. The website shows a restaurant on site but no restaurant. The breakfast was completely gone by 8am when they said it was served until 10. We were told the staff did not show up to cook. The pull out sofa in our room was terrible. Super uncomfortable and a really thin mattress. One of the most disappointing hotels I have ever stayed in.

Very disappointed. The website shows a restaurant on site but no restaurant. The breakfast was completely gone by 8am when they said it was served until 10. We were told the staff did not show up to cook. The pull out sofa in our room was terrible. Super uncomfortable and a really thin mattress. One of the most disappointing hotels I have ever stayed in.

4

Juan

4 dic 2024

·

Soggiorno di 2 notti

Room was renovated, clean and fine Water pressure in the shower was poor Breakfast was terrible

Room was renovated, clean and fine Water pressure in the shower was poor Breakfast was terrible

8

Barbara

11 nov 2023

·

Soggiorno di 2 notti

Breakfast wasn’t great. It was similar to budget hotel. One day, we had real dishes and cutlery and the next it was styrofoam & plastic. Not great for environment. Dishwasher works! You would NEVER see a breakfast like this in Europe.

Breakfast wasn’t great. It was similar to budget hotel. One day, we had real dishes and cutlery and the next it was styrofoam & plastic. Not great for environment. Dishwasher works! You would NEVER see a breakfast like this in Europe.

6

Melanie

30 giu 2024

·

Soggiorno di 4 notti

Advertised a bar and 24 hour food and that was not true. Provided a good breakfast. Had to ask for housekeeping service after my 3rd day stay and they still didnt bring any wash clothes nor soap. We didn't have washcloths the last day. The first night the lobby smelled like an unclean mop.

Advertised a bar and 24 hour food and that was not true. Provided a good breakfast. Had to ask for housekeeping service after my 3rd day stay and they still didnt bring any wash clothes nor soap. We didn't have washcloths the last day. The first night the lobby smelled like an unclean mop.

10

Jennifer

13 nov 2025

·

Soggiorno di 1 notte

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

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6

Dawn

3 ago 2026

·

Soggiorno di 1 notte

It was quiet, clean and a fairly large room. Staff was great. The room was designed very strange. The bathroom door had ZERO and I mean ZERO clearance from the toilet. Gotta give props to whoever installed them because it's as close as you could possibly get. If someone dies on the toilet with the door shut you'd have to take the door down to get them out. The bathroom itself was literally big enough for the tub, and toilet. Coffee in the room was undrinkable and I'm not that picky. Probably wouldn't stay again unless it was last minute. Price was too high for what we got. Thought because it was part of Hyatt I'd be good but I wasn't impressed. Staff was awesome though!

It was quiet, clean and a fairly large room. Staff was great. The room was designed very strange. The bathroom door had ZERO and I mean ZERO clearance from the toilet. Gotta give props to whoever installed them because it's as close as you could possibly get. If someone dies on the toilet with the door shut you'd have to take the door down to get them out. The bathroom itself was literally big enough for the tub, and toilet. Coffee in the room was undrinkable and I'm not that picky. Probably wouldn't stay again unless it was last minute. Price was too high for what we got. Thought because it was part of Hyatt I'd be good but I wasn't impressed. Staff was awesome though!

4

Jackie

19 lug 2026

·

Soggiorno di 2 notti

Let me first say the staff was friendly and great! However, the hotel/room was another story. 1st it was a tournament weekend, so when my wife and I arrived the hotel was packed. We had to wake a few minutes to check-in. Once we attempted to get to our room we learned one elevator was not working and there was no sign! Next once we in the elevator there’s and sign that says Microwave and ice machines are on the 4th and 6th Floor. I was on the 6th floor so I thought it could be worse. I checked in, and went to get some ice and the ice was out. Started to head to the 4th and a customer stated the ice was out on the fourth floor as well. The ice was out the entire stay. Complementary items like the Cookies were out as well. Room cleaning never came to our room and the air conditioning stopped working part of the stay but other than that the stay was great😢

Let me first say the staff was friendly and great! However, the hotel/room was another story. 1st it was a tournament weekend, so when my wife and I arrived the hotel was packed. We had to wake a few minutes to check-in. Once we attempted to get to our room we learned one elevator was not working and there was no sign! Next once we in the elevator there’s and sign that says Microwave and ice machines are on the 4th and 6th Floor. I was on the 6th floor so I thought it could be worse. I checked in, and went to get some ice and the ice was out. Started to head to the 4th and a customer stated the ice was out on the fourth floor as well. The ice was out the entire stay. Complementary items like the Cookies were out as well. Room cleaning never came to our room and the air conditioning stopped working part of the stay but other than that the stay was great😢

10

Anita

8 lug 2026

·

Soggiorno di 1 notte

Keep up the good work, I always enjoy my stay….

Keep up the good work, I always enjoy my stay….

6

Eddyjo

6 lug 2026

·

Soggiorno di 1 notte

I'm use to Hyatt being very nice,clean,and modern!! I paid a Hyatt price for a run I⁶⁵

I'm use to Hyatt being very nice,clean,and modern!! I paid a Hyatt price for a run I⁶⁵

10

Kathy

29 giu 2026

·

Soggiorno di 1 notte

Our room was clean and the free breakfast was great. The staff was very friendly too. The only odd thing I can say is the placement of the bathroom in our room was different than most hotel rooms but it was clean so I guess that's all that really matters.

Our room was clean and the free breakfast was great. The staff was very friendly too. The only odd thing I can say is the placement of the bathroom in our room was different than most hotel rooms but it was clean so I guess that's all that really matters.

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 01:00

Prima delle 11:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

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Prezzi per le prossime date

settembre 2026

dom	lun	mar	mer	gio	ven	sab
		1	2	3	4	5
6	7	8	9 $143	10 $144	11 $151	12 $147
13 $118	14 $112	15 $112	16 $117	17 $120	18 $139	19 $139
20 $110	21 $110	22 $112	23 $114	24 $122	25 $133	26 $141
27 $111	28 $111	29 $111	30 $111

ottobre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

2026-09-09: 142.81420257842257USD
2026-09-10: 143.8000248664551USD
2026-09-11: 150.54133039505007USD
2026-09-12: 147.14168259638214USD
2026-09-13: 118.18306741001892USD
2026-09-14: 112.34429338006592USD
2026-09-15: 112.26811592070008USD
2026-09-16: 117.26314777131654USD
2026-09-17: 120.14746544763184USD
2026-09-18: 139.17881138545226USD
2026-09-19: 139.17881138545226USD
2026-09-20: 110.0535435758133USD
2026-09-21: 110.38028608717347USD
2026-09-22: 112.26811592070008USD
2026-09-23: 114.34869834871674USD
2026-09-24: 122.13814106769563USD
2026-09-25: 133.16151142105866USD
2026-09-26: 141.056996928833USD
2026-09-27: 111.13479638125611USD
2026-09-28: 111.13479638125611USD
2026-09-29: 111.13479638125611USD
2026-09-30: 111.13479638125611USD
2026-10-01: 103.12508020668031USD
2026-10-02: 115.13965446854401USD
2026-10-03: 115.13965446854401USD
2026-10-04: 103.12508020668031USD
2026-10-05: 102.77952866536714USD
2026-10-06: 103.12508020668031USD
2026-10-07: 103.12508020668031USD
2026-10-08: 107.11992990078735USD
2026-10-09: 130.15787451601412USD
2026-10-10: 116.14086677022553USD
2026-10-11: 103.12508020668031USD
2026-10-12: 103.12508020668031USD
2026-10-13: 103.12508020668031USD
2026-10-14: 103.12508020668031USD
2026-10-15: 110.14359247275544USD
2026-10-16: 117.14208795246888USD
2026-10-17: 115.13965446854401USD
2026-10-18: 103.12508020668031USD
2026-10-19: 124.15058294480134USD
2026-10-20: 123.77164049101258USD
2026-10-21: 124.15058294480134USD
2026-10-22: 124.15058294480134USD
2026-10-23: 125.16181252022552USD
2026-10-24: 132.16029911937713USD
2026-10-25: 103.12508020668031USD
2026-10-26: 103.12508020668031USD
2026-10-27: 103.12508020668031USD
2026-10-28: 103.12508020668031USD
2026-10-29: 103.12508020668031USD
2026-10-30: 115.13965446854401USD
2026-10-31: 115.13965446854401USD
2026-11-01: 103.12508020668031USD
2026-11-02: 103.12508020668031USD
2026-11-03: 103.12508020668031USD
2026-11-04: 103.12508020668031USD
2026-11-05: 103.12508020668031USD
2026-11-06: 116.14086677022553USD
2026-11-07: 115.86551607016754USD
2026-11-08: 102.77952866536714USD
2026-11-09: 102.77952866536714USD

Secondo il regolamento di Hyatt, un dipendente della struttura dovrà accedere alle camere occupate almeno una volta ogni 24 ore, anche se l'ospite ha richiesto la privacy. In questi casi, la struttura farà il possibile per informare l'ospite in anticipo. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Il check-in deve essere effettuato da una persona con almeno 21 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo potrebbero essere richiesti un documento di identità comprensivo di fotografia e una carta di credito per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Questa struttura accetta solo pagamenti con carta di credito; non si accettano contanti
La struttura è dotata di un rilevatore di fumo
La struttura afferma di seguire le procedure di pulizia e disinfezione del seguente documento o ente: GBAC STAR (Hyatt).
Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.

Il personale Hyatt è autorizzato a entrare in qualsiasi camera occupata almeno una volta in 24 ore, anche nei casi in cui gli ospiti abbiano richiesto privacy. La struttura si impegna a fornire il dovuto preavviso agli ospiti registrati prima dell'accesso in camera.

Bambini e ragazzi di età pari o inferiore a 18 anni soggiornano gratuitamente nella stessa camera dei genitori o tutori, utilizzando i letti presenti.
È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
Le foto nella descrizione riflettono gli standard del marchio e hanno scopo puramente illustrativo.
Per accordarsi per il soggiorno di animali domestici, gli ospiti devono mettersi in contatto direttamente con la struttura utilizzando i recapiti presenti nella conferma della prenotazione. Gli animali sono ammessi a pagamento; le tariffe sono indicate nella relativa sezione.
È disponibile il check-out senza contatti.

Parcheggio all'aperto non assistito: 5.00 USD a notte (con possibilità di entrata/uscita)
Supplemento per animali domestici: 100 USD per sistemazione, a soggiorno (max 175 USD a soggiorno) più 100 USD una tantum per le pulizie
Non vengono richiesti supplementi per gli animali di servizio

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.