Affordable Suites Detroit-Warren
66 US$
/natt
Snitt för november
Priser för Affordable Suites Detroit-Warren
Välj datum för att se priser och tillgänglighet.
66 US$
/natt
Snitt för november
Genomsnittliga priser per månad
På Affordable Suites Detroit-Warren är priset per natt i genomsnitt 62 US$ under den billigaste månaden (december) och 84 US$ under den dyraste månaden (maj), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 68 US$ |
| mars | 67 US$ |
| april | 83 US$ |
| maj | 84 US$ |
| juni | 64 US$ |
| juli | 66 US$ |
| augusti | 66 US$ |
| september | 70 US$ |
| oktober | 68 US$ |
| november | 66 US$ |
| december | 62 US$ |
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nov. · 66 US$
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Dyrast: maj (ca 84 US$)
Billigast: december (ca 62 US$)
Om detta boende
Stop at Hawthorn Suites by Wyndham Detroit Warren to discover the wonders of Warren (MI). Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Laundromat, 24-hour front desk, BBQ facilities, dry cleaning are just some of the facilities on offer. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Hawthorn Suites by Wyndham Detroit Warren.
Restaurang
Tvättservice
Hiss
Rumservice
Städning
Värdeförvaring
Läge
30180 North Civic Center Boulevard, Warren, Michigan, USA
Rumsalternativ
1
Suite Superior King Bed
Information om rummet
Sovplats 8
495 ft²
1
Suite King Bed
Information om rummet
Sovplats 8
1
Double Two Double Beds
Information om rummet
Sovplats 4
1
Suite Deluxe King Bed
Information om rummet
Sovplats 8
495 ft²
1
Suite Two Double Beds
Information om rummet
Sovplats 8
614 ft²
1
Suite Accessible
Information om rummet
Sovplats 8
1
Suite King Bed One Bedroom
Information om rummet
Sovplats 8
527 ft²
Gästrecensioner för Affordable Suites Detroit-Warren
6.5
Trevligt
Baserat på 827 verifierade recensioner
Vem bor här?
Företag
28%
Par
25%
Familj
32%
Grupper
6%
Ensamresande
6%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Hawthorn Suites by Wyndham Detroit Warren lyfter recensionerna fram vänlig och tillmötesgående personal samt rymliga, lägenhetsliknande sviter till ett budgetvänligt pris. Däremot förekommer också frekventa klagomål om smutsiga, slitna rum, ihållande rökdoft, underhållsproblem och ojämn städning.
Läs merVar detta till hjälp?
Vad gäster tycker
På Hawthorn Suites by Wyndham Detroit Warren lyfter recensionerna fram vänlig och tillmötesgående personal samt rymliga, lägenhetsliknande sviter till ett budgetvänligt pris. Däremot förekommer också frekventa klagomål om smutsiga, slitna rum, ihållande rökdoft, underhållsproblem och ojämn städning.
Flera gäster fann poolen stängd och noterade trasig gymutrustning. Även om många berömmer receptionen och ledningen, rapporterade andra svårigheter att få rumsbyte, städning eller snabb hjälp utanför ordinarie öppettider. Läget är praktiskt nära butiker, restauranger och lokala nöjesställen, och kök i många sviter passar längre, budgetmedvetna vistelser. Bäst lämpat för budgetresenärer som prioriterar utrymme framför elegans.
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Faciliteter
Gäster rapporterar ofta att poolen är stängd och att mycket av gymutrustningen inte fungerar. Tvättmaskiner finns, men kan vara begränsade eller opålitliga. Parkeringen är enkel, men övervakning av handikapparkering och allmän underhåll av faciliteterna behöver uppmärksammas.
Relaterade gästrecensioner
4
karen elaine
14 dec. 2023
·
Stannade 7 nätter
This property is in a convenient area and the staff was very nice and responsive. There were washers/dryers, and a small fitness center. However, the people above me had children that romped and dropped things until late into the night. The dumpster for trash was inconveniently located (I had to ask staff where it was) and guests piled pizza boxes and milk cartons in the small waste containers at the doors. Unsurprisingly, my room had roaches and during my 7-day stay, no one cleaned my room nor changed my linen.
This property is in a convenient area and the staff was very nice and responsive. There were washers/dryers, and a small fitness center. However, the people above me had children that romped and dropped things until late into the night. The dumpster for trash was inconveniently located (I had to ask staff where it was) and guests piled pizza boxes and milk cartons in the small waste containers at the doors. Unsurprisingly, my room had roaches and during my 7-day stay, no one cleaned my room nor changed my linen.
6
Louis
23 sep. 2023
·
Stannade 3 nätter
The handicapped parking area was not enforced and the staff showed no inclination to do anything about it.
The handicapped parking area was not enforced and the staff showed no inclination to do anything about it.
2
Derrick
28 maj 2024
·
Stannade 2 nätter
TV stuck on one channel. No small fridge, no microwave!!! No maintenance. They use the place as an apartment and Motel.
TV stuck on one channel. No small fridge, no microwave!!! No maintenance. They use the place as an apartment and Motel.
6
Manzoor
15 okt. 2023
·
Stannade 2 nätter
The property is not clean due to old. Everything coming out. Bathroom was horrible. Carpet was not clean. Parking was easy location was excellent
The property is not clean due to old. Everything coming out. Bathroom was horrible. Carpet was not clean. Parking was easy location was excellent
4
Robyn
19 juni 2024
·
The pool is closed and it’s in the 90’s outside as well as EVERY time I request for my room to be cleaned the housekeeper never comes. The door in my room was broke when I checked in and it’s no ice bucket but they tell you the ice machine is on the second floor. I had to go to walmart to buy pots and pans for the kitchenette and cleaning supplies because i’m tired of asking the front desk to sign me up for the house keepers to come currently trying to move to the Sonesta across the driveway they are wayyy cleaner and the pool works as well as the housekeepers come on time and the have free breakfast
The pool is closed and it’s in the 90’s outside as well as EVERY time I request for my room to be cleaned the housekeeper never comes. The door in my room was broke when I checked in and it’s no ice bucket but they tell you the ice machine is on the second floor. I had to go to walmart to buy pots and pans for the kitchenette and cleaning supplies because i’m tired of asking the front desk to sign me up for the house keepers to come currently trying to move to the Sonesta across the driveway they are wayyy cleaner and the pool works as well as the housekeepers come on time and the have free breakfast
4
Denise
1 aug. 2024
·
Stannade 10 nätter
I didnt like the fact that i had to go and buy toilet paper, cause their truck didnt come for like 2 or 3 days. I made a complaint cause i had to clean when we first should up. There was dirty towels and sheets in 1 of the dressers. And the only thing the manger would give me was a $50 dollar credit, and we where staying for 10 days. I didnt get that cause i booked thru Expedia and they couldn't get a hold of any one at the property. The pictures they show on there website is not the same as in person. They have a pool and that wasnt even open.
I didnt like the fact that i had to go and buy toilet paper, cause their truck didnt come for like 2 or 3 days. I made a complaint cause i had to clean when we first should up. There was dirty towels and sheets in 1 of the dressers. And the only thing the manger would give me was a $50 dollar credit, and we where staying for 10 days. I didnt get that cause i booked thru Expedia and they couldn't get a hold of any one at the property. The pictures they show on there website is not the same as in person. They have a pool and that wasnt even open.
2
Kim
14 juli 2024
·
Stannade 1 natt
No refrigerator no microwave no ice machine no contential breakfast left in middle of night because not safe people walking around parking lot alnight and sounded like people trying to kick in the door several times do not stay here . Office is closed after 11pm
No refrigerator no microwave no ice machine no contential breakfast left in middle of night because not safe people walking around parking lot alnight and sounded like people trying to kick in the door several times do not stay here . Office is closed after 11pm
2
Michele Brandon
27 sep. 2024
·
Stannade 7 nätter
Deserved a zero star for rating. Had to buy my own cleaner to clean the room because housekeepers did not clean room, dog piss on the walls that was left there, it smelt musky from dog piss, stove top didn’t work called maintenance 3 times they would trip the breaker and told me to simply keep calling the front desk for him to trip the breaker so it would work, had to buy an electric burner so I could cook, light fixture leaked in bathroom (maintenance told me it was due to upstairs over filling the tub which happened a lot), extremely noisy, fridge leaked, I personally mopped floors multiple times they were so filthy every time the bottom of mop was black, I had to keep shoes on my infant at all times if not his feet would be black from how dirty they were, house keeping never came during the three weeks we were there (they would just walk past our room), only had two washing machines and dryers that had network errors so didn’t always work. Hotel was very unsanitary especially if your traveling with kids.
Deserved a zero star for rating. Had to buy my own cleaner to clean the room because housekeepers did not clean room, dog piss on the walls that was left there, it smelt musky from dog piss, stove top didn’t work called maintenance 3 times they would trip the breaker and told me to simply keep calling the front desk for him to trip the breaker so it would work, had to buy an electric burner so I could cook, light fixture leaked in bathroom (maintenance told me it was due to upstairs over filling the tub which happened a lot), extremely noisy, fridge leaked, I personally mopped floors multiple times they were so filthy every time the bottom of mop was black, I had to keep shoes on my infant at all times if not his feet would be black from how dirty they were, house keeping never came during the three weeks we were there (they would just walk past our room), only had two washing machines and dryers that had network errors so didn’t always work. Hotel was very unsanitary especially if your traveling with kids.
2
Michael Oliver Peter
29 okt. 2023
·
Stannade 2 nätter
Seit ich bei Expedia Hotels buche, war diese Hotel wirklich das schlechteste das ich gebucht habe. Ich meine es war wirklich nichts gut. Vielleicht der Check- In war noch erträglich. Es begann schon im Fahrstuhl der war total verklebt. Unser Zimmer war groß und mit Küche aber genauso dreckig und der Teppich echt total dreckig. Wlan richtig langsam und der Fernsehempfang war eigentlich nicht vorhanden. Ich wollte mir was ausdrucken, aber der Toner lag daneben und die Dame an der Rezeption war nicht in der Lage den Toner einzubauen. Das Klientel diese Hotels war auch eher zugedrönt als nüchtern. Bitte liebe Expedialeute nehmt dieses Hotel von eurer Seite. Selbst die Einfahrt zu diesem Hotel ist nicht zumutbar. Schlaglöcher bei der Einfahrt. Bitte Bitte bucht dieses Hotel nicht.
Seit ich bei Expedia Hotels buche, war diese Hotel wirklich das schlechteste das ich gebucht habe. Ich meine es war wirklich nichts gut. Vielleicht der Check- In war noch erträglich. Es begann schon im Fahrstuhl der war total verklebt. Unser Zimmer war groß und mit Küche aber genauso dreckig und der Teppich echt total dreckig. Wlan richtig langsam und der Fernsehempfang war eigentlich nicht vorhanden. Ich wollte mir was ausdrucken, aber der Toner lag daneben und die Dame an der Rezeption war nicht in der Lage den Toner einzubauen. Das Klientel diese Hotels war auch eher zugedrönt als nüchtern. Bitte liebe Expedialeute nehmt dieses Hotel von eurer Seite. Selbst die Einfahrt zu diesem Hotel ist nicht zumutbar. Schlaglöcher bei der Einfahrt. Bitte Bitte bucht dieses Hotel nicht.
4
Michelle
22 juli 2024
·
Stannade 11 nätter
The price is really good but the room was very outdated and smelled of old cigarette smoke. In general, the room seemed dirty but the bed was clean and comfortable. I wouldn't stay here again but it did save me a lot of money because I was there for 11 days. Also, in the gym, most of the equipment didn't work and the pool was never opened.
The price is really good but the room was very outdated and smelled of old cigarette smoke. In general, the room seemed dirty but the bed was clean and comfortable. I wouldn't stay here again but it did save me a lot of money because I was there for 11 days. Also, in the gym, most of the equipment didn't work and the pool was never opened.
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Renlighet
Städningen är ett återkommande problem, med många rapporter om smutsiga eller dammiga rum, fläckiga eller orena sängkläder och badrum, mögel och ihållande rökdoft. Städning under vistelsen är ofta inkonsekvent eller obefintlig.
Relaterade gästrecensioner
4
Angela
22 juli 2024
·
Stannade 12 nätter
The first room was horribly dirty, burn holes in the wood table. The cloth chair and couch were literally black on the arm rests. It smelled of cigarette smoke. We were shown two other rooms…. We ended up taking one of the rooms. (It was the most “livable” for the 13 days). I went to the nearest Walmart and bought cleaning supplies and cleaned the room before we even brought out things in. (We wore white socks and they were black after 2 min of walking around on the floor) We checked in on a Tuesday, the lady at the front counter said that they would be in on the following Tuesday to change the bedding. I had to go down to the office to exchange towels. They had us on the schedule to “change” bedding on Sat (the day before we leave), she said, “Oh, would you like me to put you in for tomorrow?” Yes!!! Yes, I would. Still no one! We never got the bedding changed in 13 days. Even with going to the office.
The first room was horribly dirty, burn holes in the wood table. The cloth chair and couch were literally black on the arm rests. It smelled of cigarette smoke. We were shown two other rooms…. We ended up taking one of the rooms. (It was the most “livable” for the 13 days). I went to the nearest Walmart and bought cleaning supplies and cleaned the room before we even brought out things in. (We wore white socks and they were black after 2 min of walking around on the floor) We checked in on a Tuesday, the lady at the front counter said that they would be in on the following Tuesday to change the bedding. I had to go down to the office to exchange towels. They had us on the schedule to “change” bedding on Sat (the day before we leave), she said, “Oh, would you like me to put you in for tomorrow?” Yes!!! Yes, I would. Still no one! We never got the bedding changed in 13 days. Even with going to the office.
2
Shanna
23 sep. 2024
·
Stannade 2 nätter
Filthy. Everything was very old and worn out and furniture needs to be updated/replaced. Stains on everything. Chipped paint. Holes…burns and stains in carpet. It’s time for this place to close down.
Filthy. Everything was very old and worn out and furniture needs to be updated/replaced. Stains on everything. Chipped paint. Holes…burns and stains in carpet. It’s time for this place to close down.
6
Tina
19 feb. 2023
·
Stannade 1 natt
Clean bedding and towels but the room had not been cleaned. Dried coffee in the coffe pot, food splatter still in microwave, food splatter all over wall by kitchenette stove. Hairs all over bathroom floor, sink and shower. Mirror in bathroom was disgusting..... Behind doors had DUST built up on top of dust. I double checked bedding to make sure it was actually fresh bedding...Very nice people that worked their but the room was not cleaned before we checked in. Housekeeping did the minimum required so not sure if just short staffed. Only stayed one night.
Clean bedding and towels but the room had not been cleaned. Dried coffee in the coffe pot, food splatter still in microwave, food splatter all over wall by kitchenette stove. Hairs all over bathroom floor, sink and shower. Mirror in bathroom was disgusting..... Behind doors had DUST built up on top of dust. I double checked bedding to make sure it was actually fresh bedding...Very nice people that worked their but the room was not cleaned before we checked in. Housekeeping did the minimum required so not sure if just short staffed. Only stayed one night.
4
Milton
18 aug. 2024
·
Stannade 9 nätter
We had to scrub the bath tub and mold on the shower head. The hallway was stuffy and reeked with the odor of weed and tobacco smoke. But we very pleased with the way we were treated by the staff.
We had to scrub the bath tub and mold on the shower head. The hallway was stuffy and reeked with the odor of weed and tobacco smoke. But we very pleased with the way we were treated by the staff.
2
Shanna
15 sep. 2024
·
Stannade 2 nätter
I have never reviewed a hotel before but this property was shockingly filthy that I had to. It looked lovely in the photos, but they were deceiving. There were stains on the sheets, pubic hair on the walls, vent, and floors of the bathroom, toothpaste on the mirror still, overall grime and dirt everywhere. I would not recommend this place to anyone.
I have never reviewed a hotel before but this property was shockingly filthy that I had to. It looked lovely in the photos, but they were deceiving. There were stains on the sheets, pubic hair on the walls, vent, and floors of the bathroom, toothpaste on the mirror still, overall grime and dirt everywhere. I would not recommend this place to anyone.
2
Michele Brandon
27 sep. 2024
·
Stannade 7 nätter
Deserved a zero star for rating. Had to buy my own cleaner to clean the room because housekeepers did not clean room, dog piss on the walls that was left there, it smelt musky from dog piss, stove top didn’t work called maintenance 3 times they would trip the breaker and told me to simply keep calling the front desk for him to trip the breaker so it would work, had to buy an electric burner so I could cook, light fixture leaked in bathroom (maintenance told me it was due to upstairs over filling the tub which happened a lot), extremely noisy, fridge leaked, I personally mopped floors multiple times they were so filthy every time the bottom of mop was black, I had to keep shoes on my infant at all times if not his feet would be black from how dirty they were, house keeping never came during the three weeks we were there (they would just walk past our room), only had two washing machines and dryers that had network errors so didn’t always work. Hotel was very unsanitary especially if your traveling with kids.
Deserved a zero star for rating. Had to buy my own cleaner to clean the room because housekeepers did not clean room, dog piss on the walls that was left there, it smelt musky from dog piss, stove top didn’t work called maintenance 3 times they would trip the breaker and told me to simply keep calling the front desk for him to trip the breaker so it would work, had to buy an electric burner so I could cook, light fixture leaked in bathroom (maintenance told me it was due to upstairs over filling the tub which happened a lot), extremely noisy, fridge leaked, I personally mopped floors multiple times they were so filthy every time the bottom of mop was black, I had to keep shoes on my infant at all times if not his feet would be black from how dirty they were, house keeping never came during the three weeks we were there (they would just walk past our room), only had two washing machines and dryers that had network errors so didn’t always work. Hotel was very unsanitary especially if your traveling with kids.
4
Erick watters
2 juni 2024
·
Stannade 1 natt
Dirty room.
Dirty room.
4
MICHAEL
3 sep. 2024
·
Stannade 2 nätter
Convenient location and property but very dirty, worn, and the toilet didn't flush.
Convenient location and property but very dirty, worn, and the toilet didn't flush.
2
Michele Brandon
26 sep. 2024
·
Stannade 7 nätter
Had to buy cleaners to clean the room, dog piss all over the walls that was never cleaned, smelled musky, stove top never worked had to buy electric burner to cook (maintenance told me after the third time to just call front everytime it didn’t work so he could trip the breaker), light leaked in bathroom, fridge leaked constantly.
Had to buy cleaners to clean the room, dog piss all over the walls that was never cleaned, smelled musky, stove top never worked had to buy electric burner to cook (maintenance told me after the third time to just call front everytime it didn’t work so he could trip the breaker), light leaked in bathroom, fridge leaked constantly.
4
Belinda
7 jan. 2024
·
Stannade 4 nätter
Bathtub was covered in pubic hair, toilette had dried pee on it, floors had debris in the kitchenette. The door looked like it had been previously kicked in and repaired, the peep hole is back wards so you cant see out but people can look in. General disrepair through out. Front desk is not 24hrs. Key cards frequently deactivate. On the plus side the staff is very friendly, no odors and no bugs. I dont believe they (staff) are responsible for the state of things, this is on the owers.
Bathtub was covered in pubic hair, toilette had dried pee on it, floors had debris in the kitchenette. The door looked like it had been previously kicked in and repaired, the peep hole is back wards so you cant see out but people can look in. General disrepair through out. Front desk is not 24hrs. Key cards frequently deactivate. On the plus side the staff is very friendly, no odors and no bugs. I dont believe they (staff) are responsible for the state of things, this is on the owers.
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Rum
Sviter är rymliga och lägenhetsliknande med kök, vilket många uppskattar för längre vistelser. Möblerna är dock föråldrade, rökdoft och ljud från grannar förekommer, och vissa gäster upplevde problem med Wi-Fi, TV eller obekväma sängar.
Relaterade gästrecensioner
10
Nace
19 juli 2024
·
Stannade 3 nätter
Very comfortable and spacious. Near a large grassy field good for dog walking.
Very comfortable and spacious. Near a large grassy field good for dog walking.
6
Antonio
19 aug. 2023
·
Stannade 3 nätter
Staff was great considering….hotel definitely needs renovations. Cable did not work in bedroom and was told it would be refunded, not holding my breath.
Staff was great considering….hotel definitely needs renovations. Cable did not work in bedroom and was told it would be refunded, not holding my breath.
8
Micah
24 apr. 2024
·
Stannade 1 natt
WiFi could be better other than that it’s cool
WiFi could be better other than that it’s cool
4
nyesha
16 mars 2024
·
Stannade 7 nätter
Not great. Booked for a week stayed 1 night. Room was super out dated. Hallways and room had a weird smell. Bed was very uncomfortable.
Not great. Booked for a week stayed 1 night. Room was super out dated. Hallways and room had a weird smell. Bed was very uncomfortable.
8
Scott
4 mars 2023
·
Stannade 1 natt
Large 1 bedroom suite with kitchen, clean & comfortable
Large 1 bedroom suite with kitchen, clean & comfortable
8
Gerrod
24 juli 2024
·
Stannade 1 natt
It was alot of space in these rooms, feels like a studio apartment tbh. I really enjoyed my stay.
It was alot of space in these rooms, feels like a studio apartment tbh. I really enjoyed my stay.
4
Michelle
22 juli 2024
·
Stannade 11 nätter
The price is really good but the room was very outdated and smelled of old cigarette smoke. In general, the room seemed dirty but the bed was clean and comfortable. I wouldn't stay here again but it did save me a lot of money because I was there for 11 days. Also, in the gym, most of the equipment didn't work and the pool was never opened.
The price is really good but the room was very outdated and smelled of old cigarette smoke. In general, the room seemed dirty but the bed was clean and comfortable. I wouldn't stay here again but it did save me a lot of money because I was there for 11 days. Also, in the gym, most of the equipment didn't work and the pool was never opened.
4
Shontay
4 dec. 2023
·
Stannade 3 nätter
The rooms need to be renovated. The carpets are old and so are the door knobs. The bathrooms were okay but they need renovated as well. I was unaware that my room had adjacent doors to two other people, one on each side. That horrified me because you never know what motives people have. The walls are super thin and I could hear conversations constantly. And to add my television was not working. I reached out to the front desk and they fixed it as promptly as they could. When I did try to reach out to the front desk the phone in the room didn’t work. Lastly, my total was about $50 more than what I anticipated. I was not prepared for that. I will not use this property again due to too many issues.
The rooms need to be renovated. The carpets are old and so are the door knobs. The bathrooms were okay but they need renovated as well. I was unaware that my room had adjacent doors to two other people, one on each side. That horrified me because you never know what motives people have. The walls are super thin and I could hear conversations constantly. And to add my television was not working. I reached out to the front desk and they fixed it as promptly as they could. When I did try to reach out to the front desk the phone in the room didn’t work. Lastly, my total was about $50 more than what I anticipated. I was not prepared for that. I will not use this property again due to too many issues.
8
Maurice
27 juli 2024
·
Stannade 1 natt
Very surprised how nice the rooms were wish the sofa bed had a better mattress. But overall satisfied. Would definitely book again
Very surprised how nice the rooms were wish the sofa bed had a better mattress. But overall satisfied. Would definitely book again
6
Abdullah
27 feb. 2023
·
Stannade 2 nätter
Inside the room was very good, clean, spacious.
Inside the room was very good, clean, spacious.
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Service
Många gäster berömmer vänlig och hjälpsam personal i receptionen och engagerad ledning. Andra lyfter fram begränsad tillgänglighet utanför kontorstid, svårigheter med rumsbyten eller återbetalningar, samt att förfrågningar om städning inte uppfylls.
Relaterade gästrecensioner
2
Andrew
31 maj 2024
·
Stannade 1 natt
Worst hotel check experience of my life!!! It all started with staff calling me to let me know the room type I booked would not be available and we would be getting a room/bed downsize from what I booked a month prior. Staff was extremely rude and disrespectful to my family at front desk. When they did give us our room it was nothing like what we had booked. The whole room smelled of "weed". When we expressed that we would not be staying the night for these specific reasons the front desk clerk would not give us a refund as requested. I asked to speak to manager listed as on duty and they refused to let me speak to them. Most unprofessional staff and experience I have ever had trying to check in to a hotel after a long day. They even threatened to call police if we did not leave. We agreed to leave after explaining all we wanted was a refund. I would NOT recommend this hotel and would recommend that nobody ever stay at this location!
Worst hotel check experience of my life!!! It all started with staff calling me to let me know the room type I booked would not be available and we would be getting a room/bed downsize from what I booked a month prior. Staff was extremely rude and disrespectful to my family at front desk. When they did give us our room it was nothing like what we had booked. The whole room smelled of "weed". When we expressed that we would not be staying the night for these specific reasons the front desk clerk would not give us a refund as requested. I asked to speak to manager listed as on duty and they refused to let me speak to them. Most unprofessional staff and experience I have ever had trying to check in to a hotel after a long day. They even threatened to call police if we did not leave. We agreed to leave after explaining all we wanted was a refund. I would NOT recommend this hotel and would recommend that nobody ever stay at this location!
10
Marlene
21 juli 2024
·
Stannade 1 natt
Staff was amazing
Staff was amazing
10
Andrea
28 juli 2023
·
Stannade 1 natt
The front desk agent was very nice and accommodating at check-in and during my stay. The general manager was extremely professional and engaging. Any issue brought to his attention was handled with a smile! I will definitely stay again in the future, if necessary.
The front desk agent was very nice and accommodating at check-in and during my stay. The general manager was extremely professional and engaging. Any issue brought to his attention was handled with a smile! I will definitely stay again in the future, if necessary.
10
Sonia
9 okt. 2024
·
Stannade 2 nätter
All of the staff was really great at making my time there the best. The front desk attendant Sherry is awesome. I really enjoyed my time there and will be going back very soon.♥️
All of the staff was really great at making my time there the best. The front desk attendant Sherry is awesome. I really enjoyed my time there and will be going back very soon.♥️
2
Dave
29 maj 2023
·
Stannade 1 natt
We arrived at 5:03 PM on the day of check in. The staff still at the front desk said the desk closes at 5:00. I never heard of that before. The lady did inform us that our room keys were “boxed” in a locked container in the entryway to the hotel, so we could have checked in fine. The lady did send me a text saying the keys would be there, but I generally do not answer the phone or text alerts if I don’t recognize the number. We get our keys and try to find the room. When we figured it out, we had to walk up three floors through a bunch of garbage bags that had been left outside in the hall/stairwell area. Filthy. Got to the room…not bad first impression, but you could see it was not well kept. Opened door to the bedroom (it was a separate bedroom suite) and the frame of the king bed was collapsed. We called the front desk, but since no one was there I got a voicemail message that informed me that the voicemail box was full. So, I fixed the frame myself as best as I could in about 15 minutes. The adjustable metal frame was completely separated at the front end of the frame. How or why someone actually made the bed with it being in that condition is beyond me. In any event, it seemed that the property was very understaffed, and the staff that were there either bolted the premises at 5:00 or did nothing prior to our arrival ((or anyone else’s for that matter) or afterward. Very disappointing stay.
We arrived at 5:03 PM on the day of check in. The staff still at the front desk said the desk closes at 5:00. I never heard of that before. The lady did inform us that our room keys were “boxed” in a locked container in the entryway to the hotel, so we could have checked in fine. The lady did send me a text saying the keys would be there, but I generally do not answer the phone or text alerts if I don’t recognize the number. We get our keys and try to find the room. When we figured it out, we had to walk up three floors through a bunch of garbage bags that had been left outside in the hall/stairwell area. Filthy. Got to the room…not bad first impression, but you could see it was not well kept. Opened door to the bedroom (it was a separate bedroom suite) and the frame of the king bed was collapsed. We called the front desk, but since no one was there I got a voicemail message that informed me that the voicemail box was full. So, I fixed the frame myself as best as I could in about 15 minutes. The adjustable metal frame was completely separated at the front end of the frame. How or why someone actually made the bed with it being in that condition is beyond me. In any event, it seemed that the property was very understaffed, and the staff that were there either bolted the premises at 5:00 or did nothing prior to our arrival ((or anyone else’s for that matter) or afterward. Very disappointing stay.
2
Daniel
6 okt. 2024
·
Stannade 1 natt
We stayed for a nearby concert so the location was good for us and it competitively priced. But the room absolutely stunk of cigarettes, when I told the front desk about this, they were unable to switch our rooms and couldn't provide any air freshener because the manager had left it was locked in his room.But recommended I should buy some they would compensate us at checkout, which was very inconvenient. At checkout I asked about compensation for the stay and they took $5 off the bill and couldn't/wouldn't do any more, which was honestly more insulting than anything else. Moral of the stay, just spend a little bit more for adequate customer service.
We stayed for a nearby concert so the location was good for us and it competitively priced. But the room absolutely stunk of cigarettes, when I told the front desk about this, they were unable to switch our rooms and couldn't provide any air freshener because the manager had left it was locked in his room.But recommended I should buy some they would compensate us at checkout, which was very inconvenient. At checkout I asked about compensation for the stay and they took $5 off the bill and couldn't/wouldn't do any more, which was honestly more insulting than anything else. Moral of the stay, just spend a little bit more for adequate customer service.
8
Dorothy
28 juli 2023
·
Stannade 1 natt
I love quietness and the feeling of safety. Check-in and check-out was very efficient and courteous. Accommodations were still under construction but over-all we were content with our spacious suite. Would love to go back when the renewals of the property/rooms are finished. Sam Mikhael, general manager, made sure we had everything we needed to be comfortable. He actually cared about how we felt, what we thought, and invited us to come back again! We stayed two nights, and, upon leaving, reconstruction seems to be coming along very well.
I love quietness and the feeling of safety. Check-in and check-out was very efficient and courteous. Accommodations were still under construction but over-all we were content with our spacious suite. Would love to go back when the renewals of the property/rooms are finished. Sam Mikhael, general manager, made sure we had everything we needed to be comfortable. He actually cared about how we felt, what we thought, and invited us to come back again! We stayed two nights, and, upon leaving, reconstruction seems to be coming along very well.
4
Belinda
7 jan. 2024
·
Stannade 4 nätter
Bathtub was covered in pubic hair, toilette had dried pee on it, floors had debris in the kitchenette. The door looked like it had been previously kicked in and repaired, the peep hole is back wards so you cant see out but people can look in. General disrepair through out. Front desk is not 24hrs. Key cards frequently deactivate. On the plus side the staff is very friendly, no odors and no bugs. I dont believe they (staff) are responsible for the state of things, this is on the owers.
Bathtub was covered in pubic hair, toilette had dried pee on it, floors had debris in the kitchenette. The door looked like it had been previously kicked in and repaired, the peep hole is back wards so you cant see out but people can look in. General disrepair through out. Front desk is not 24hrs. Key cards frequently deactivate. On the plus side the staff is very friendly, no odors and no bugs. I dont believe they (staff) are responsible for the state of things, this is on the owers.
4
Kenneth
29 maj 2023
·
Stannade 4 nätter
When I arrive to the property On may sixth the lobby was closed So I had to sleep in my car in the parking lot and was promised by hotel management I would get a refund for the day that missed Never received refund
When I arrive to the property On may sixth the lobby was closed So I had to sleep in my car in the parking lot and was promised by hotel management I would get a refund for the day that missed Never received refund
6
Shannon
24 sep. 2024
·
Stannade 1 natt
Staff was very helpful and courteous as we were checking in late due to attending a concert nearby. The hotel is in average condition and could use updates, however, the bed and sheets are very nice and comfortable. It was a decent hotel for the low price of the rooms.
Staff was very helpful and courteous as we were checking in late due to attending a concert nearby. The hotel is in average condition and could use updates, however, the bed and sheets are very nice and comfortable. It was a decent hotel for the low price of the rooms.
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Läge
Läget är praktiskt nära Walmart, restauranger och lokala nöjesställen, och vissa gäster upplevde det smidigt för evenemang i närheten. Parkeringen är lättillgänglig, med rum på bottenvåningen som underlättar tillgängligheten.
Relaterade gästrecensioner
10
Nace
19 juli 2024
·
Stannade 3 nätter
Very comfortable and spacious. Near a large grassy field good for dog walking.
Very comfortable and spacious. Near a large grassy field good for dog walking.
6
Manzoor
15 okt. 2023
·
Stannade 2 nätter
The property is not clean due to old. Everything coming out. Bathroom was horrible. Carpet was not clean. Parking was easy location was excellent
The property is not clean due to old. Everything coming out. Bathroom was horrible. Carpet was not clean. Parking was easy location was excellent
10
Hattie
4 juni 2023
·
Stannade 1 natt
It was 91 degrees when we checked in. We were in town for a funeral the next day. I was concerned that the AC (which we couldn't control) might be too cool for us but with the comforter on the bed I was plenty warm. The bath was very clean and worked well. Our room was on the ground floor which worked well for us and parking was nearby making access nice for handicapped people.
It was 91 degrees when we checked in. We were in town for a funeral the next day. I was concerned that the AC (which we couldn't control) might be too cool for us but with the comforter on the bed I was plenty warm. The bath was very clean and worked well. Our room was on the ground floor which worked well for us and parking was nearby making access nice for handicapped people.
8
Mandisa
24 okt. 2023
·
Stannade 4 nätter
It was a nice area and spacious
It was a nice area and spacious
10
Theresa
6 aug. 2023
·
Stannade 5 nätter
Room was clean. The kitchenette was good for our needs. There's a shopping plaza less than a mile away with a Walmart in it and at least one restaurant. There's a good Coney island on the corner too. We had children with us and there's a couple of playgrounds that are a 10-15 minute walk away from the hotel. Also, the library on the same street had story time in the morning for little kids. Overall the rooms are nice and there's plenty to do nearby if you're traveling with kids for a few days.
Room was clean. The kitchenette was good for our needs. There's a shopping plaza less than a mile away with a Walmart in it and at least one restaurant. There's a good Coney island on the corner too. We had children with us and there's a couple of playgrounds that are a 10-15 minute walk away from the hotel. Also, the library on the same street had story time in the morning for little kids. Overall the rooms are nice and there's plenty to do nearby if you're traveling with kids for a few days.
10
Connie
4 dec. 2023
·
Stannade 2 nätter
I was very impressed with this place. They were very attentive. Our heat went out, faultly thermostat...these things happen. They responded quickly. The place is beautiful. We were in a King kitchenette. Highly impressed. Will definitely stay here again. So close to many convenient places too. Also, low chance of crime...the city police station us only 1 block away. I lived in this city for many years before moving out of state. Came back to visit the area. This place is 10 out of 10 for so many reasons.
I was very impressed with this place. They were very attentive. Our heat went out, faultly thermostat...these things happen. They responded quickly. The place is beautiful. We were in a King kitchenette. Highly impressed. Will definitely stay here again. So close to many convenient places too. Also, low chance of crime...the city police station us only 1 block away. I lived in this city for many years before moving out of state. Came back to visit the area. This place is 10 out of 10 for so many reasons.
2
Daniel
6 okt. 2024
·
Stannade 1 natt
We stayed for a nearby concert so the location was good for us and it competitively priced. But the room absolutely stunk of cigarettes, when I told the front desk about this, they were unable to switch our rooms and couldn't provide any air freshener because the manager had left it was locked in his room.But recommended I should buy some they would compensate us at checkout, which was very inconvenient. At checkout I asked about compensation for the stay and they took $5 off the bill and couldn't/wouldn't do any more, which was honestly more insulting than anything else. Moral of the stay, just spend a little bit more for adequate customer service.
We stayed for a nearby concert so the location was good for us and it competitively priced. But the room absolutely stunk of cigarettes, when I told the front desk about this, they were unable to switch our rooms and couldn't provide any air freshener because the manager had left it was locked in his room.But recommended I should buy some they would compensate us at checkout, which was very inconvenient. At checkout I asked about compensation for the stay and they took $5 off the bill and couldn't/wouldn't do any more, which was honestly more insulting than anything else. Moral of the stay, just spend a little bit more for adequate customer service.
8
Dorothy
28 juli 2023
·
Stannade 1 natt
I love quietness and the feeling of safety. Check-in and check-out was very efficient and courteous. Accommodations were still under construction but over-all we were content with our spacious suite. Would love to go back when the renewals of the property/rooms are finished. Sam Mikhael, general manager, made sure we had everything we needed to be comfortable. He actually cared about how we felt, what we thought, and invited us to come back again! We stayed two nights, and, upon leaving, reconstruction seems to be coming along very well.
I love quietness and the feeling of safety. Check-in and check-out was very efficient and courteous. Accommodations were still under construction but over-all we were content with our spacious suite. Would love to go back when the renewals of the property/rooms are finished. Sam Mikhael, general manager, made sure we had everything we needed to be comfortable. He actually cared about how we felt, what we thought, and invited us to come back again! We stayed two nights, and, upon leaving, reconstruction seems to be coming along very well.
8
John
30 maj 2024
·
Stannade 2 nätter
When ever I'm on a overnight stay in the area I fry to book here. There are several chain restaurants in the area and it's between two Wal-Mart.
When ever I'm on a overnight stay in the area I fry to book here. There are several chain restaurants in the area and it's between two Wal-Mart.
6
Shannon
24 sep. 2024
·
Stannade 1 natt
Staff was very helpful and courteous as we were checking in late due to attending a concert nearby. The hotel is in average condition and could use updates, however, the bed and sheets are very nice and comfortable. It was a decent hotel for the low price of the rooms.
Staff was very helpful and courteous as we were checking in late due to attending a concert nearby. The hotel is in average condition and could use updates, however, the bed and sheets are very nice and comfortable. It was a decent hotel for the low price of the rooms.
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Måltider
Möjligheterna till mat på plats är minimala: flera recensioner noterar ingen frukostservering, ibland bara kaffe. Gäster som letar efter en varm eller kostnadsfri frukost behöver planera för att äta utanför hotellet.
Relaterade gästrecensioner
4
michael
14 jan. 2024
·
Stannade 1 natt
The staff was very courteous at check in. After that, it went downhill. My room was a suite with a kitchenette. The floor in the bathroom and in the kitchenette were sticky. The room had been cleaned very poorly. The mirror had not been cleaned, leaving the last guests toothpaste splatter. The furniture was overall decent, but a couch cushion had a 6in rip with stuffing coming out. Oddly, the hotel offers no sundries. Including, not a single vending machine.
The staff was very courteous at check in. After that, it went downhill. My room was a suite with a kitchenette. The floor in the bathroom and in the kitchenette were sticky. The room had been cleaned very poorly. The mirror had not been cleaned, leaving the last guests toothpaste splatter. The furniture was overall decent, but a couch cushion had a 6in rip with stuffing coming out. Oddly, the hotel offers no sundries. Including, not a single vending machine.
10
Jameise
8 jan. 2024
·
I had the two bed suite. It was so nice. Everything was clean, great customer service and a very reasonable price. The only thing was they didn’t have a continental breakfast. Walmart was right down the street so I got up and made my own lol. Definitely will return.
I had the two bed suite. It was so nice. Everything was clean, great customer service and a very reasonable price. The only thing was they didn’t have a continental breakfast. Walmart was right down the street so I got up and made my own lol. Definitely will return.
2
Donald
5 jan. 2024
·
Stannade 3 nätter
The card did not work and we were locked out of the hotel. The emergency number went straight to voice mail. It was not listed as an extended stay; however, when we arrived and inquired about breakfast, we were told “we are an extended stay so we don’t do that but we might can do coffee”. There water was cloudy and orange. The entire hotel smelled of weed. Housekeeping was not provided since it’s an extended stay
The card did not work and we were locked out of the hotel. The emergency number went straight to voice mail. It was not listed as an extended stay; however, when we arrived and inquired about breakfast, we were told “we are an extended stay so we don’t do that but we might can do coffee”. There water was cloudy and orange. The entire hotel smelled of weed. Housekeeping was not provided since it’s an extended stay
2
Kim
14 juli 2024
·
Stannade 1 natt
No refrigerator no microwave no ice machine no contential breakfast left in middle of night because not safe people walking around parking lot alnight and sounded like people trying to kick in the door several times do not stay here . Office is closed after 11pm
No refrigerator no microwave no ice machine no contential breakfast left in middle of night because not safe people walking around parking lot alnight and sounded like people trying to kick in the door several times do not stay here . Office is closed after 11pm
6
Basit
20 okt. 2023
·
Stannade 2 nätter
1st thing there is no breakfast only coffee not even decaffeinated. 2nd First room was dirty. After exchanging the room 2nd room had mold on tiles in bathroom. There was missing kitchen appliance including folks thati hadbuy my own. Stove didn't worked right away. Bedroom tv was displaying no pic and living room tv had missing remote battery.
1st thing there is no breakfast only coffee not even decaffeinated. 2nd First room was dirty. After exchanging the room 2nd room had mold on tiles in bathroom. There was missing kitchen appliance including folks thati hadbuy my own. Stove didn't worked right away. Bedroom tv was displaying no pic and living room tv had missing remote battery.
8
Kinte K
1 juni 2024
·
Stannade 2 nätter
It only need a free breakfast in the community area.
It only need a free breakfast in the community area.
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