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Kaya Great Northern Hotel, London

From

312 USD

a notte

Kaya Great Northern Hotel, London - Image 1

Kaya Great Northern Hotel, London - Camera

Kaya Great Northern Hotel, London - Camera

Kaya Great Northern Hotel, London - Ristorante

Kaya Great Northern Hotel, London - Bagno

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From

312 USD

a notte

Informazioni su questa struttura

Avrai a disposizione una terrazza da dove ammirare il paesaggio, nonché il Wi-Fi gratuito e servizi di concierge. In questo hotel potrai inoltre contare su servizi per matrimoni, un'area soggiorno in comune e l’uso gratuito di una palestra ...

Servizi

Avrai a disposizione una terrazza da dove ammirare il paesaggio, nonché il Wi-Fi gratuito e servizi di concierge. In questo hotel potrai inoltre contare su servizi per matrimoni, un'area soggiorno in comune e l’uso gratuito di una palestra nelle vicinanze.

Servizi per le aziende

Potrai usufruire di check-out veloce, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Un hotel offre 3 sale riunioni disponibili per eventi.

Ristorazione

Ordina il pranzo o la cena presso RAILS Restaurant, un ristorante specializzato in cucina britannica. Puoi anche consultare il menù disponibile al bar/caffetteria o approfittare del servizio in camera con orario limitato. La sete si fa sentire? Concediti qualcosa da bere in uno dei 2 bar/lounge della struttura. La colazione all'inglese è servita nei giorni feriali dalle ore 07:00 alle ore 10:00 e nel fine settimana dalle ore 08:00 alle ore 11:00, dietro pagamento di un supplemento.

Camere

Rilassati in una delle 88 camere con stile personalizzato della struttura, complete di macchina per caffè espresso e TV LED. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. I bagni dispongono di set di cortesia firmati e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie.

Posizione

Se scegli di alloggiare in Kaya Great Northern Hotel, ti troverai in una zona centrale di Londra, a pochi passi da Negozio di Souvenir The Harry Potter Shop at Platform 9 3/4 e a meno di 10 minuti a piedi da British Library. Questo hotel di lusso dista 1 km da Coal Drops Yard e 2,1 km da Camden Market.

Nelle vicinanze

Negozio di Souvenir The Harry Potter Shop at Platform 9 3/4(0.1 miglia)
British Library(0.3 miglia)
Coal Drops Yard(0.3 miglia)
University College London(0.7 miglia)
Russell Square(0.8 miglia)
Tottenham Court Road(1 miglia)
Camden Market(1.1 miglia)
British Museum(1.2 miglia)
Regent's Park(1.4 miglia)
Oxford Street(1.4 miglia)
Camden Lock Market(1.4 miglia)
Regent Street(1.5 miglia)
Royal Opera House(1.6 miglia)
The Strand(1.7 miglia)
Covent Garden Market(1.7 miglia)
Aeroporto di Londra-City (LCY)(9.3 miglia)
Aeroporto di Heathrow (LHR)(18.7 miglia)
Aeroporto di Gatwick (LGW)(55.8 miglia)
Aeroporto di Londra-Luton (LTN)(33.9 miglia)
Aeroporto di Londra-Stansted (STN)(35.9 miglia)

Navetta da/Per aeroporto
Ristorante
Camere non fumatori
Business center
Servizio in camera
Lavanderia a secco

Posizione

King's Cross St Pancras International Station, Pancras Road, King's Cross, Londra, Inghilterra, Regno Unito

Negozio di Souvenir The Harry Potter Shop at Platform 9 3/4 (0.1 miglia)

British Library (0.3 miglia)

Coal Drops Yard (0.3 miglia)

University College London (0.7 miglia)

Russell Square (0.8 miglia)

Tottenham Court Road (1 miglia)

Altre informazioni sulla posizione

Opzioni camera

7

Edwardian, Guest Room, Queen, High Floor

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

194 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Couchette, Smaller Guest Room, Double

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

151 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

6

Heritage, Larger Guest Room, Queen

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

215 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

8

Victorian, Larger Guest Room, King

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

248 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Edwardian, Guest Room, Double,High Floor

Dettagli della camera

1 Letto Matrimoniale Alla Francese

Posti letto: 2

172 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

Recensioni degli ospiti su Kaya Great Northern Hotel, London

8.6

Ottimo

Sulla base di 1000 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

I viaggiatori dicono che il Kaya Great Northern Hotel, a Londra, è eccezionalmente comodo per King’s Cross e St Pancras, con camere molto pulite e ben progettate e personale generalmente cordiale, anche se le camere sono spesso piccole; molti hanno anche trovato l'hotel sorprendentemente silenzioso nonostante la posizione trafficata.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

I viaggiatori dicono che il Kaya Great Northern Hotel, a Londra, è eccezionalmente comodo per King’s Cross e St Pancras, con camere molto pulite e ben progettate e personale generalmente cordiale, anche se le camere sono spesso piccole; molti hanno anche trovato l'hotel sorprendentemente silenzioso nonostante la posizione trafficata.

La colazione e il bar/ristorante sono molto apprezzati, ma alcuni segnalano un servizio lento, una qualità incostante e il servizio in camera che termina intorno alle 22:00-22:30. Il servizio è spesso caloroso, tuttavia problemi ricorrenti includono un check-in lento o confuso, difficoltà di accesso notturno, occasionali errori di fatturazione e disattenzione, come chiavi della stanza sbagliate. Le camere variano, con diverse persone che notano la presenza di bagni solo con vasca, bassa pressione dell'acqua, materassi rigidi, soffitti inclinati o pochi comfort in camera. Ideale per chi privilegia la comodità rispetto ai servizi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Gli ospiti apprezzano il bar e il ristorante in loco, oltre a una pratica dispensa su ogni piano. Diversi notano che il servizio in camera termina intorno alle 22:00-22:30.

Recensioni degli ospiti correlate

10

John

27 feb 2024

·

Soggiorno di 1 notte

Great hotel just a shame room service stopped at 10pm

Great hotel just a shame room service stopped at 10pm

10

Russell

15 feb 2026

·

Soggiorno di 1 notte

Everything was really good at this hotel and great value. We had a 5th floor room so in the eves but it was surprisingly spacious and really quiet. Breakfast was à la carte and very good A small pet hate: why so stingy on milks for the in room tea and coffee??

Everything was really good at this hotel and great value. We had a 5th floor room so in the eves but it was surprisingly spacious and really quiet. Breakfast was à la carte and very good A small pet hate: why so stingy on milks for the in room tea and coffee??

10

Ariane

21 feb 2025

·

Soggiorno di 4 notti

Very well located, pleasant rooms, good restaurant for breakfast and dinner

Very well located, pleasant rooms, good restaurant for breakfast and dinner

8

William

23 nov 2025

·

Soggiorno di 1 notte

Room was clean comfortable and well equipped. Bar area is nice. Staff at the counter could be welcoming - retuning later in the evening we were not even acknowledged. Also upon check in they gave us a key and room number that was already occupied leading to a very awkward encounter with a furious American lady who was in her pyjamas.

Room was clean comfortable and well equipped. Bar area is nice. Staff at the counter could be welcoming - retuning later in the evening we were not even acknowledged. Also upon check in they gave us a key and room number that was already occupied leading to a very awkward encounter with a furious American lady who was in her pyjamas.

8

David

15 set 2024

·

Soggiorno di 1 notte

Magnificent, iconic hotel. Room small, but elegant and functional. Great bars. Restaurant was lovely with good quality food, if nothing flash. Restaurant was reasonably priced. Hotel itself expensive, but you’re paying for the location - couldn’t be better for Eurostar - and history.

Magnificent, iconic hotel. Room small, but elegant and functional. Great bars. Restaurant was lovely with good quality food, if nothing flash. Restaurant was reasonably priced. Hotel itself expensive, but you’re paying for the location - couldn’t be better for Eurostar - and history.

8

Pauline

16 feb 2026

·

Soggiorno di 1 notte

The room was very clean and welcoming. We were very tired and did not go out. We enjoyed a nice meal in the restaurant and slept very welll. The breakfast was good.

The room was very clean and welcoming. We were very tired and did not go out. We enjoyed a nice meal in the restaurant and slept very welll. The breakfast was good.

10

Jenn

12 dic 2025

·

Soggiorno di 1 notte

Clean room, great shower, comfortable bed, bar downstairs had good cocktails, and very convenient location to the train station

Clean room, great shower, comfortable bed, bar downstairs had good cocktails, and very convenient location to the train station

10

Sarah

15 dic 2025

·

Soggiorno di 1 notte

Lovely clean comfortable room. Efficient welcoming staff. A kettle in the room not just a coffee maker would have been nice as I drink tea. Bar beautiful

Lovely clean comfortable room. Efficient welcoming staff. A kettle in the room not just a coffee maker would have been nice as I drink tea. Bar beautiful

6

Dianne

18 gen 2026

·

Soggiorno di 1 notte

I checked in on January 9,2026.The room was wonderful. Very clean and comfortable. I arrived at the hotel at 1045 pm to find that the door to the hotel was locked. I could not find any bell or intercom. I knocked for a long time on the door but no answer. Attempted to call the hotel without success. I walked further down the street to a bar that let me in and directed me to the front desk. I was told by the receptionist that there is a doorbell but it’s hidden under the Christmas decorations. The hotel website lists room service as an amenity , however I was unable to order as it ended at 1030 pm. The dining area for breakfast was warm , clean and inviting. Don’t bother with the breakfast. My eggs were overcooked, ham was too hard to eat and my toast was cold.

I checked in on January 9,2026.The room was wonderful. Very clean and comfortable. I arrived at the hotel at 1045 pm to find that the door to the hotel was locked. I could not find any bell or intercom. I knocked for a long time on the door but no answer. Attempted to call the hotel without success. I walked further down the street to a bar that let me in and directed me to the front desk. I was told by the receptionist that there is a doorbell but it’s hidden under the Christmas decorations. The hotel website lists room service as an amenity , however I was unable to order as it ended at 1030 pm. The dining area for breakfast was warm , clean and inviting. Don’t bother with the breakfast. My eggs were overcooked, ham was too hard to eat and my toast was cold.

10

Cynthia

24 nov 2025

·

Soggiorno di 2 notti

The room was indeed beautifully clean.. The staff were cheerful, polite and helpful. I had no idea how to work the coffee machine in my room, but that was ok.. because I went to the larder and made tea. A bigger cup might be nice! I'm sure if I had asked the staff, they'd have demonstrated the coffee machine..... but I was content not to bother with it!!

The room was indeed beautifully clean.. The staff were cheerful, polite and helpful. I had no idea how to work the coffee machine in my room, but that was ok.. because I went to the larder and made tea. A bigger cup might be nice! I'm sure if I had asked the staff, they'd have demonstrated the coffee machine..... but I was content not to bother with it!!

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Pulizia

Le camere sono spesso descritte come impeccabili e ben tenute. Qualcuno menziona bagni datati, distributori di sapone rotti o piccole usure.

Recensioni degli ospiti correlate

10

Jennifer

30 gen 2026

·

Soggiorno di 1 notte

Spotless room, friendly staff, beautiful design and great location

Spotless room, friendly staff, beautiful design and great location

6

Jason

14 giu 2025

·

Soggiorno di 3 notti

Staff were amazing but the room is not 5*, more like a 3* hotel. Bathroom is aged and not clean. Many visible discoloration on tile joins and stains on walls of room. If this was a 3* hotel I wouldn't have cared but having stayed in real 5* hotels this hotel is 3* at best but they charge 5* prices. The only advantage of this hotel is it's proximity to underground and kings cross station.

Staff were amazing but the room is not 5*, more like a 3* hotel. Bathroom is aged and not clean. Many visible discoloration on tile joins and stains on walls of room. If this was a 3* hotel I wouldn't have cared but having stayed in real 5* hotels this hotel is 3* at best but they charge 5* prices. The only advantage of this hotel is it's proximity to underground and kings cross station.

10

Pete

11 feb 2026

·

Soggiorno di 1 notte

Excellent location, the room i booked although quite small was absolutely spotless with everything I needed. Very classy. It is literally next to St Pancras and Kings Cross so perfect location for getting the train the following day

Excellent location, the room i booked although quite small was absolutely spotless with everything I needed. Very classy. It is literally next to St Pancras and Kings Cross so perfect location for getting the train the following day

8

Robert

12 gen 2026

·

Soggiorno di 1 notte

Clean room great staff

Clean room great staff

8

Pauline

16 feb 2026

·

Soggiorno di 1 notte

The room was very clean and welcoming. We were very tired and did not go out. We enjoyed a nice meal in the restaurant and slept very welll. The breakfast was good.

The room was very clean and welcoming. We were very tired and did not go out. We enjoyed a nice meal in the restaurant and slept very welll. The breakfast was good.

10

Michael

19 mar 2024

·

Soggiorno di 2 notti

The staff was very friendly and clean property, I would recommend staying here.

The staff was very friendly and clean property, I would recommend staying here.

8

Alex

13 dic 2025

·

Soggiorno di 1 notte

Lovely well-equipped hotel. A couple of small gripes: We had a long wait to check in because only one staff member was present at the front desk, and she was occupied with a phone call. Also the soap bottle in our room had a broken pump.

Lovely well-equipped hotel. A couple of small gripes: We had a long wait to check in because only one staff member was present at the front desk, and she was occupied with a phone call. Also the soap bottle in our room had a broken pump.

10

Katie

4 apr 2025

·

Soggiorno di 1 notte

I really enjoyed my stay. The hotel is lovely, clean and in a fantastic location. I was surprised how quiet my room was given its proximity to Kings Cross Station. It was so quiet! Best hotel shower I’ve ever experienced. Small (as I was expecting) but perfectly formed room, well designed. I appreciated the little touches like a note reminding me that the clocks were changing overnight and the pantry at the end of the hallway with complimentary little cakes and different teas. I would definitely recommend and stay again.

I really enjoyed my stay. The hotel is lovely, clean and in a fantastic location. I was surprised how quiet my room was given its proximity to Kings Cross Station. It was so quiet! Best hotel shower I’ve ever experienced. Small (as I was expecting) but perfectly formed room, well designed. I appreciated the little touches like a note reminding me that the clocks were changing overnight and the pantry at the end of the hallway with complimentary little cakes and different teas. I would definitely recommend and stay again.

8

Georg

19 giu 2025

·

Soggiorno di 5 notti

Excellent site at Kings Cross with several U-lines and train stations. Friendly staff, very clean rooms. But avoid floor 5: small windows & low water pressure

Excellent site at Kings Cross with several U-lines and train stations. Friendly staff, very clean rooms. But avoid floor 5: small windows & low water pressure

10

Colin

16 nov 2025

·

Soggiorno di 1 notte

The check-in was flawless and Chennelle was cheery, bright and really helpful. The room was spotlessly clean and stylise with an art deco feel. Lovely hotel and would definitely stay again!

The check-in was flawless and Chennelle was cheery, bright and really helpful. The room was spotlessly clean and stylise with an art deco feel. Lovely hotel and would definitely stay again!

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Camere

Camere eleganti e confortevoli sono tipicamente compatte; molte sono silenziose nonostante la stazione. Alcuni segnalano la presenza di bagni solo con vasca, bassa pressione dell'acqua, materassi rigidi, soffitti inclinati o pochi comfort in camera come bollitori o porte USB.

Recensioni degli ospiti correlate

6

Fabienne

11 dic 2024

·

Soggiorno di 1 notte

We've tried a few hotels around King's Cross and this is not one we will be going back to. Room very small, very small bathroom. Bed very hard - I had to ask for a spare duvet to sleep on. Staff were nice but basically not worth it.

We've tried a few hotels around King's Cross and this is not one we will be going back to. Room very small, very small bathroom. Bed very hard - I had to ask for a spare duvet to sleep on. Staff were nice but basically not worth it.

10

Pete

11 feb 2026

·

Soggiorno di 1 notte

Excellent location, the room i booked although quite small was absolutely spotless with everything I needed. Very classy. It is literally next to St Pancras and Kings Cross so perfect location for getting the train the following day

Excellent location, the room i booked although quite small was absolutely spotless with everything I needed. Very classy. It is literally next to St Pancras and Kings Cross so perfect location for getting the train the following day

10

Andy

19 gen 2026

·

Soggiorno di 1 notte

The front-of-house reception staff displayed exceptional professionalism when interacting with customers, making the check-in process smooth and welcoming. The room was of excellent quality and so quiet never heard any noise at all. Would highly recommend this Hotel

The front-of-house reception staff displayed exceptional professionalism when interacting with customers, making the check-in process smooth and welcoming. The room was of excellent quality and so quiet never heard any noise at all. Would highly recommend this Hotel

4

Rhema

4 lug 2025

·

Soggiorno di 1 notte

I would not recommend. The room was tiny and not suitable as a hotel room. Bed was pushed against the wall and we had to struggle in and out. The bathroom was tiny. There were no usb outlets, no kettle, no tea- just coffee. We requested iron and it took ages and once it arrived we struggled as it took up half the space . I was shocked given what we paid. Stay at the Y.

I would not recommend. The room was tiny and not suitable as a hotel room. Bed was pushed against the wall and we had to struggle in and out. The bathroom was tiny. There were no usb outlets, no kettle, no tea- just coffee. We requested iron and it took ages and once it arrived we struggled as it took up half the space . I was shocked given what we paid. Stay at the Y.

6

Matthew

4 dic 2024

·

Soggiorno di 1 notte

The hotel is incredibly convenient located to two major overground stations and the underground network. It’s a very positive as a whole. The only drawback is the doors throughout the hotel are extremely heavy. They bang throughout the night as people travel through corridors and enter rooms. This is sleep disrupting for light sleepers

The hotel is incredibly convenient located to two major overground stations and the underground network. It’s a very positive as a whole. The only drawback is the doors throughout the hotel are extremely heavy. They bang throughout the night as people travel through corridors and enter rooms. This is sleep disrupting for light sleepers

4

Roy

25 apr 2024

·

Soggiorno di 1 notte

Room was tiny with the slant of room making it almost impossible to move around without knocking yourself out.

Room was tiny with the slant of room making it almost impossible to move around without knocking yourself out.

10

Karen

18 nov 2024

·

Soggiorno di 1 notte

Lovely room on the top floor of the hotel with a great view of the clock tower at St Pancras station. Characterful, excellent and spacious both in room and bathroom with a lovely large shower….pressure wasn’t powerful but adequate for someone with long hair☺️ Bed was very comfy with lovely squishy pillows. Staff were friendly and helpful. My husband and I wouldn't hesitate to stay here again even if we weren’t travelling on Eurostar the next day……which is literally just across the road. One of the best hotels we’ve stayed in in London☺️

Lovely room on the top floor of the hotel with a great view of the clock tower at St Pancras station. Characterful, excellent and spacious both in room and bathroom with a lovely large shower….pressure wasn’t powerful but adequate for someone with long hair☺️ Bed was very comfy with lovely squishy pillows. Staff were friendly and helpful. My husband and I wouldn't hesitate to stay here again even if we weren’t travelling on Eurostar the next day……which is literally just across the road. One of the best hotels we’ve stayed in in London☺️

8

Alan

3 dic 2025

·

Soggiorno di 1 notte

Lovely room, great bath, but lack of shower was disappointing, particularly given the high price of the room.

Lovely room, great bath, but lack of shower was disappointing, particularly given the high price of the room.

8

Georg

19 giu 2025

·

Soggiorno di 5 notti

Excellent site at Kings Cross with several U-lines and train stations. Friendly staff, very clean rooms. But avoid floor 5: small windows & low water pressure

Excellent site at Kings Cross with several U-lines and train stations. Friendly staff, very clean rooms. But avoid floor 5: small windows & low water pressure

10

Derek

22 giu 2024

·

Soggiorno di 1 notte

We only had one night in London before catching the train to Rotterdam and The Great Northern was a wonderful hotel in the perfect location. The room was spacious, comfortable, and quiet. Our only complaint was the bath/shower - you stand in a tub with no curtain or door and use a handheld. It’s looks very chic, but not practical. The Coal Yard, which is a short walk, is a trendy new area with great shops and restaurants.

We only had one night in London before catching the train to Rotterdam and The Great Northern was a wonderful hotel in the perfect location. The room was spacious, comfortable, and quiet. Our only complaint was the bath/shower - you stand in a tub with no curtain or door and use a handheld. It’s looks very chic, but not practical. The Coal Yard, which is a short walk, is a trendy new area with great shops and restaurants.

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Servizio

Il personale è ampiamente lodato per la sua cordialità e disponibilità, con un check-in agevole per molti e attenzioni utili come il deposito bagagli o gli upgrade. Tuttavia, i reclami ricorrenti riguardano un check-in lento o confuso, difficoltà di accesso notturno, occasionali errori di fatturazione e rari errori come chiavi della stanza sbagliate.

Recensioni degli ospiti correlate

6

zin

27 lug 2025

·

Soggiorno di 2 notti

The reception checking in service was very inefficient. Although breakfast was included my booking for 2 nights and paid fully at the time of booking on Expedia, we were turned down at the restaurant for breakfast. I showed my booking confirmation email which clearly stated the breakfast was included, we were asked to wait for about 10 minutes at the table before the staff came back to tell me tgat the breakfast was not included. Then we were asked to go dowbstairs to go to the reception and yo check it again. Then the receptionist said it was included. She put it down toExpedia website not connecting to their website. I xannot believe how inefficiently they run what the so called 5 star hot and make the guest feeling as if we were cheating ! And caising an argument . The checking in process took so long in tge narrow cooridor , with a small desk with 3 staff proceesing 1x checking in for a couple in front of me took over 20 minutes. I dobt really think these staff know what they were doing. There was no erlcoming atmosphere either. If notbecause of the lication, i would not recommend here . I paid over £580 for two nights.

The reception checking in service was very inefficient. Although breakfast was included my booking for 2 nights and paid fully at the time of booking on Expedia, we were turned down at the restaurant for breakfast. I showed my booking confirmation email which clearly stated the breakfast was included, we were asked to wait for about 10 minutes at the table before the staff came back to tell me tgat the breakfast was not included. Then we were asked to go dowbstairs to go to the reception and yo check it again. Then the receptionist said it was included. She put it down toExpedia website not connecting to their website. I xannot believe how inefficiently they run what the so called 5 star hot and make the guest feeling as if we were cheating ! And caising an argument . The checking in process took so long in tge narrow cooridor , with a small desk with 3 staff proceesing 1x checking in for a couple in front of me took over 20 minutes. I dobt really think these staff know what they were doing. There was no erlcoming atmosphere either. If notbecause of the lication, i would not recommend here . I paid over £580 for two nights.

10

Leung Po

2 set 2024

·

Soggiorno di 1 notte

i was traveling to Paris after the short stay there, the staff helped to store my luggage there for few days before I back from Paris, it really helped as it is just cross the road from St Pancras station.

i was traveling to Paris after the short stay there, the staff helped to store my luggage there for few days before I back from Paris, it really helped as it is just cross the road from St Pancras station.

2

James

4 ott 2024

·

Soggiorno di 1 notte

I paid for my stay (£415 for one night) *in advance* but at 2:15am during the night of my stay my banking app woke me with an alert to say the hotel had charged me £306.50. I barely slept until 6:45am when I went to question it at reception. I was told that the hotel ran an audit process during the night and that had somehow triggered the charge. I was assured that it would be cancelled. Then, at around 11:30am I got another alert on my banking app telling me they had taken a further £356.50. I was on a course at the British Library and had to leave at lunchtime (when I wanted to be speaking to the other delegates) to go back to the hotel to alert them to the fact I now had over SEVEN HUNDRED pounds pending on my back account (including the initial card deposit of £50). I felt that the staff offered no sympathy or contrition. It's now 11:40am on the following day and I still have over £700 pending in my bank account. I'm really worried because I can't afford that to leave my account. It completely ruined my stay and impacted on my ability to enjoy and concentrate during the course I was attending.

I paid for my stay (£415 for one night) *in advance* but at 2:15am during the night of my stay my banking app woke me with an alert to say the hotel had charged me £306.50. I barely slept until 6:45am when I went to question it at reception. I was told that the hotel ran an audit process during the night and that had somehow triggered the charge. I was assured that it would be cancelled. Then, at around 11:30am I got another alert on my banking app telling me they had taken a further £356.50. I was on a course at the British Library and had to leave at lunchtime (when I wanted to be speaking to the other delegates) to go back to the hotel to alert them to the fact I now had over SEVEN HUNDRED pounds pending on my back account (including the initial card deposit of £50). I felt that the staff offered no sympathy or contrition. It's now 11:40am on the following day and I still have over £700 pending in my bank account. I'm really worried because I can't afford that to leave my account. It completely ruined my stay and impacted on my ability to enjoy and concentrate during the course I was attending.

10

Andy

19 gen 2026

·

Soggiorno di 1 notte

The front-of-house reception staff displayed exceptional professionalism when interacting with customers, making the check-in process smooth and welcoming. The room was of excellent quality and so quiet never heard any noise at all. Would highly recommend this Hotel

The front-of-house reception staff displayed exceptional professionalism when interacting with customers, making the check-in process smooth and welcoming. The room was of excellent quality and so quiet never heard any noise at all. Would highly recommend this Hotel

8

William

23 nov 2025

·

Soggiorno di 1 notte

Room was clean comfortable and well equipped. Bar area is nice. Staff at the counter could be welcoming - retuning later in the evening we were not even acknowledged. Also upon check in they gave us a key and room number that was already occupied leading to a very awkward encounter with a furious American lady who was in her pyjamas.

Room was clean comfortable and well equipped. Bar area is nice. Staff at the counter could be welcoming - retuning later in the evening we were not even acknowledged. Also upon check in they gave us a key and room number that was already occupied leading to a very awkward encounter with a furious American lady who was in her pyjamas.

8

Alex

13 dic 2025

·

Soggiorno di 1 notte

Lovely well-equipped hotel. A couple of small gripes: We had a long wait to check in because only one staff member was present at the front desk, and she was occupied with a phone call. Also the soap bottle in our room had a broken pump.

Lovely well-equipped hotel. A couple of small gripes: We had a long wait to check in because only one staff member was present at the front desk, and she was occupied with a phone call. Also the soap bottle in our room had a broken pump.

10

Hannah

27 feb 2026

·

Soggiorno di 1 notte

The hotel is lovely, well decorated, and with friendly and helpful staff

The hotel is lovely, well decorated, and with friendly and helpful staff

2

Laura

10 feb 2026

·

Soggiorno di 1 notte

Customer service is terrible. I accidentally booked this hotel on the wrong night. Realising seconds after the transaction went through called the hotel and they didn’t have it on the system but when it arrived the answer was no. Customer not centre. So I had a TERRIBLE night

Customer service is terrible. I accidentally booked this hotel on the wrong night. Realising seconds after the transaction went through called the hotel and they didn’t have it on the system but when it arrived the answer was no. Customer not centre. So I had a TERRIBLE night

8

Marie

6 feb 2026

·

Soggiorno di 1 notte

I received an upgrade to the top floor as requested due to noise sensitivities

I received an upgrade to the top floor as requested due to noise sensitivities

6

Dianne

18 gen 2026

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Soggiorno di 1 notte

I checked in on January 9,2026.The room was wonderful. Very clean and comfortable. I arrived at the hotel at 1045 pm to find that the door to the hotel was locked. I could not find any bell or intercom. I knocked for a long time on the door but no answer. Attempted to call the hotel without success. I walked further down the street to a bar that let me in and directed me to the front desk. I was told by the receptionist that there is a doorbell but it’s hidden under the Christmas decorations. The hotel website lists room service as an amenity , however I was unable to order as it ended at 1030 pm. The dining area for breakfast was warm , clean and inviting. Don’t bother with the breakfast. My eggs were overcooked, ham was too hard to eat and my toast was cold.

I checked in on January 9,2026.The room was wonderful. Very clean and comfortable. I arrived at the hotel at 1045 pm to find that the door to the hotel was locked. I could not find any bell or intercom. I knocked for a long time on the door but no answer. Attempted to call the hotel without success. I walked further down the street to a bar that let me in and directed me to the front desk. I was told by the receptionist that there is a doorbell but it’s hidden under the Christmas decorations. The hotel website lists room service as an amenity , however I was unable to order as it ended at 1030 pm. The dining area for breakfast was warm , clean and inviting. Don’t bother with the breakfast. My eggs were overcooked, ham was too hard to eat and my toast was cold.

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Posizione

Eccezionalmente comodo accanto a King’s Cross e St Pancras per Eurostar e metropolitana, con negozi e ristoranti nelle vicinanze a Coal Drops Yard. Molti ospiti lo scelgono specificamente per treni in partenza o in arrivo.

Recensioni degli ospiti correlate

10

Pete

11 feb 2026

·

Soggiorno di 1 notte

Excellent location, the room i booked although quite small was absolutely spotless with everything I needed. Very classy. It is literally next to St Pancras and Kings Cross so perfect location for getting the train the following day

Excellent location, the room i booked although quite small was absolutely spotless with everything I needed. Very classy. It is literally next to St Pancras and Kings Cross so perfect location for getting the train the following day

10

Sandra

6 apr 2025

·

Soggiorno di 1 notte

Nice room for the night as booked. Location couldn't be better next to King's Cross station for our train the next date. Room was pin quiet and modern retaining some more original characteristics as well.

Nice room for the night as booked. Location couldn't be better next to King's Cross station for our train the next date. Room was pin quiet and modern retaining some more original characteristics as well.

8

Roberto

13 dic 2024

·

Soggiorno di 2 notti

Brilliant transport links from the station adjacent to this marvellous hotel.

Brilliant transport links from the station adjacent to this marvellous hotel.

10

Mya

19 apr 2025

·

Soggiorno di 1 notte

Across from Kings Cross station. Early check in granted !!! After a 12 hour journey it was a welcome bed . Huge tub.

Across from Kings Cross station. Early check in granted !!! After a 12 hour journey it was a welcome bed . Huge tub.

10

Franklin

1 gen 2026

·

Soggiorno di 1 notte

This hotel is ideal for train transit in and out of London. It sits directly over the subway but you hear none of the noise. You can catch a train in 5 minutes. Couldn’t be more convenient

This hotel is ideal for train transit in and out of London. It sits directly over the subway but you hear none of the noise. You can catch a train in 5 minutes. Couldn’t be more convenient

10

Karen

27 gen 2024

·

Soggiorno di 1 notte

Great location for the Eurostar

Great location for the Eurostar

10

Jenn

12 dic 2025

·

Soggiorno di 1 notte

Clean room, great shower, comfortable bed, bar downstairs had good cocktails, and very convenient location to the train station

Clean room, great shower, comfortable bed, bar downstairs had good cocktails, and very convenient location to the train station

10

Laura

11 apr 2024

·

Soggiorno di 6 notti

The rooms are on the small side (not unusual for big city hotels), but the room was lovely. It's a very short walk to Coal Drop Yards (with all the restaurants and shopping) and being next to a transport hub (St. Pancras/King's Cross) means that you can get almost anywhere quickly via Tube or trains of various sorts. Every staff member we interacted with was lovely -- helpful, courteous and charming. This was a wonderful (and wonderfully convenient) place to stay!

The rooms are on the small side (not unusual for big city hotels), but the room was lovely. It's a very short walk to Coal Drop Yards (with all the restaurants and shopping) and being next to a transport hub (St. Pancras/King's Cross) means that you can get almost anywhere quickly via Tube or trains of various sorts. Every staff member we interacted with was lovely -- helpful, courteous and charming. This was a wonderful (and wonderfully convenient) place to stay!

10

Lori

14 lug 2025

·

Soggiorno di 1 notte

So convenient, excellent service, great view, very quiet which I was concerned about because of busy location.

So convenient, excellent service, great view, very quiet which I was concerned about because of busy location.

10

Helen

15 ago 2025

·

Soggiorno di 1 notte

Perfect location for eurostar. Very comfortable rooms, staff helpful Everything you need in close proximity.

Perfect location for eurostar. Very comfortable rooms, staff helpful Everything you need in close proximity.

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Ristorazione

La colazione e il ristorante ricevono molti complimenti, anche se diversi segnalano un servizio lento, occasionali problemi di qualità o opzioni limitate/poco chiare. Il servizio in camera termina intorno alle 22:00-22:30.

Recensioni degli ospiti correlate

10

John

27 feb 2024

·

Soggiorno di 1 notte

Great hotel just a shame room service stopped at 10pm

Great hotel just a shame room service stopped at 10pm

10

Phil

31 mar 2024

·

Soggiorno di 1 notte

Great hotel if arriving at Kings Cross for a concert in Camden and a 1 night stay. Room was small but fancy. TV didn’t work as a TV which was annoying but did connect to Bluetooth device for some playlist tunes. English breakfast was tremendous in a posh restaurant setting. Apart from TV fault only thing can mark down is terrible Muzak in the bar and restaurant!

Great hotel if arriving at Kings Cross for a concert in Camden and a 1 night stay. Room was small but fancy. TV didn’t work as a TV which was annoying but did connect to Bluetooth device for some playlist tunes. English breakfast was tremendous in a posh restaurant setting. Apart from TV fault only thing can mark down is terrible Muzak in the bar and restaurant!

10

Russell

15 feb 2026

·

Soggiorno di 1 notte

Everything was really good at this hotel and great value. We had a 5th floor room so in the eves but it was surprisingly spacious and really quiet. Breakfast was à la carte and very good A small pet hate: why so stingy on milks for the in room tea and coffee??

Everything was really good at this hotel and great value. We had a 5th floor room so in the eves but it was surprisingly spacious and really quiet. Breakfast was à la carte and very good A small pet hate: why so stingy on milks for the in room tea and coffee??

10

Ariane

21 feb 2025

·

Soggiorno di 4 notti

Very well located, pleasant rooms, good restaurant for breakfast and dinner

Very well located, pleasant rooms, good restaurant for breakfast and dinner

10

Swiss Farm

24 feb 2025

·

Soggiorno di 1 notte

Trip to watch 6 Nations at Twickenham My wife went shopping I went to Twickers Hotel room very comfy clean etc Liked the coffee machine in the pantry Paid for breakfast with room little bit disappointed that no offer of self service cereals Menu a bit confusing

Trip to watch 6 Nations at Twickenham My wife went shopping I went to Twickers Hotel room very comfy clean etc Liked the coffee machine in the pantry Paid for breakfast with room little bit disappointed that no offer of self service cereals Menu a bit confusing

8

chris

23 giu 2025

·

Soggiorno di 3 notti

Everything was good overall. Decided to have breakfast there. When I said the toast was burnt, the waiter agreed and I heard him telling someone else, but no one offered me another choice. Seems a shame not to include unlimited coffee in the breakfast price but charge for extra cups.

Everything was good overall. Decided to have breakfast there. When I said the toast was burnt, the waiter agreed and I heard him telling someone else, but no one offered me another choice. Seems a shame not to include unlimited coffee in the breakfast price but charge for extra cups.

8

David

15 set 2024

·

Soggiorno di 1 notte

Magnificent, iconic hotel. Room small, but elegant and functional. Great bars. Restaurant was lovely with good quality food, if nothing flash. Restaurant was reasonably priced. Hotel itself expensive, but you’re paying for the location - couldn’t be better for Eurostar - and history.

Magnificent, iconic hotel. Room small, but elegant and functional. Great bars. Restaurant was lovely with good quality food, if nothing flash. Restaurant was reasonably priced. Hotel itself expensive, but you’re paying for the location - couldn’t be better for Eurostar - and history.

8

Pauline

16 feb 2026

·

Soggiorno di 1 notte

The room was very clean and welcoming. We were very tired and did not go out. We enjoyed a nice meal in the restaurant and slept very welll. The breakfast was good.

The room was very clean and welcoming. We were very tired and did not go out. We enjoyed a nice meal in the restaurant and slept very welll. The breakfast was good.

10

Andy

11 mag 2024

·

Soggiorno di 1 notte

Check in - fantastic. Lovely service. Delightful manners - couldn’t have been better. Breakfast - is great. Perhaps a little slow today - but again the staff are so well trained - it’s an attentive experience. If you’re going up the east coast on the train - and need a hotel straight off the train. This is the one. Yes, a bit pricey - but for us it’s perfectly located.

Check in - fantastic. Lovely service. Delightful manners - couldn’t have been better. Breakfast - is great. Perhaps a little slow today - but again the staff are so well trained - it’s an attentive experience. If you’re going up the east coast on the train - and need a hotel straight off the train. This is the one. Yes, a bit pricey - but for us it’s perfectly located.

6

Dianne

18 gen 2026

·

Soggiorno di 1 notte

I checked in on January 9,2026.The room was wonderful. Very clean and comfortable. I arrived at the hotel at 1045 pm to find that the door to the hotel was locked. I could not find any bell or intercom. I knocked for a long time on the door but no answer. Attempted to call the hotel without success. I walked further down the street to a bar that let me in and directed me to the front desk. I was told by the receptionist that there is a doorbell but it’s hidden under the Christmas decorations. The hotel website lists room service as an amenity , however I was unable to order as it ended at 1030 pm. The dining area for breakfast was warm , clean and inviting. Don’t bother with the breakfast. My eggs were overcooked, ham was too hard to eat and my toast was cold.

I checked in on January 9,2026.The room was wonderful. Very clean and comfortable. I arrived at the hotel at 1045 pm to find that the door to the hotel was locked. I could not find any bell or intercom. I knocked for a long time on the door but no answer. Attempted to call the hotel without success. I walked further down the street to a bar that let me in and directed me to the front desk. I was told by the receptionist that there is a doorbell but it’s hidden under the Christmas decorations. The hotel website lists room service as an amenity , however I was unable to order as it ended at 1030 pm. The dining area for breakfast was warm , clean and inviting. Don’t bother with the breakfast. My eggs were overcooked, ham was too hard to eat and my toast was cold.

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10

Roberto

15 mag 2025

·

Soggiorno di 3 notti

bellissimo,

bellissimo,

10

John

2 settimane fa

·

Soggiorno di 1 notte

Great location. The hotel, for the price is excellent.

Great location. The hotel, for the price is excellent.

4

Callie

2 settimane fa

·

Soggiorno di 1 notte

staff was nice but the number of times i had to scan a room key to enter a door was super excessive. plus the bed was so uncomfortable...so so uncomfy. the bathroom was not well maintained at all and the ceiling slope render a chunk of the room unusable. for $500 i expected way way better

staff was nice but the number of times i had to scan a room key to enter a door was super excessive. plus the bed was so uncomfortable...so so uncomfy. the bathroom was not well maintained at all and the ceiling slope render a chunk of the room unusable. for $500 i expected way way better

8

David

3 settimane fa

·

Soggiorno di 3 notti

The breakfast at the hotel was excellent.

The breakfast at the hotel was excellent.

8

Jim

4 settimane fa

·

Soggiorno di 1 notte

Really lovely hotel - just the hours of operation were quite restrictive. Bar closes for everyone (including residents) at 11pm.

Really lovely hotel - just the hours of operation were quite restrictive. Bar closes for everyone (including residents) at 11pm.

Politiche della struttura

Istruzioni per il check-in

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Check-in

Check-out

Dalle 15:00 alle 23:59

Prima delle 11:00

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