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Syracuse Grand

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Syracuse Grand - Badrum

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From

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Om detta boende

Här erbjuds bland annat inomhuspool, bubbelpool och dygnet runt-öppet fitnesscenter. Boendet har även gratis wi-fi, shopping på boendet och en tv i allmänt utrymme.

Parkering
Pool
Rökfria rum
Business center
Städning
Bankettinrättningar

Läge

136 Transistor Parkway, Syrakusa (New York), New York, USA

Hopkins Road County Park (0.6 miles)

Salt Museum (1.9 miles)

Onondaga Lake Park (2 miles)

Sainte Marie among the Iroquois (2.4 miles)

Lake Onondaga (2.4 miles)

North Medical Family Practice (2.5 miles)

Mer platsinformation

Rumsalternativ

3

Studiosvit Comfort - 1 kingsize-säng med bäddsoffa - kylskåp och mikrovågsugn

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 5

Luftkonditionering

Uppvärmning

Kylskåp

3

Studiosvit Comfort - flera sängar - kylskåp och mikrovågsugn

Information om rummet

2 Stora Dubbelsängar

och

1 Bäddsoffa

Sovplats 6

Luftkonditionering

Uppvärmning

Kylskåp

5

Standard dubbelrum - 2 queensize-sängar

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

Luftkonditionering

Uppvärmning

Kylskåp

2

Standardrum - 1 kingsize-säng med bäddsoffa - kylskåp

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 4

350 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

2

Standardrum - 1 kingsize-säng - kylskåp

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

Luftkonditionering

Uppvärmning

Kylskåp

3

Standardrum - 2 queensize-sängar - kylskåp

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

Luftkonditionering

Uppvärmning

Kylskåp

Gästrecensioner för Syracuse Grand

7.2

Bra

Baserat på 1 001 verifierade recensioner

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Baserat på omdömen uppskattar resenärer det bekväma läget nära motorvägen och viss vänlig personal på Syracuse Grand, men rapporterar återkommande problem med städning och underhåll, opålitlig pool och jacuzzi, oregelbunden påfyllning av frukosten, samt driftsmässiga problem som försenad incheckning och brist på handdukar.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

Baserat på omdömen uppskattar resenärer det bekväma läget nära motorvägen och viss vänlig personal på Syracuse Grand, men rapporterar återkommande problem med städning och underhåll, opålitlig pool och jacuzzi, oregelbunden påfyllning av frukosten, samt driftsmässiga problem som försenad incheckning och brist på handdukar.

Rummen är ofta rymliga och sängarna kan vara bekväma, men inredningen känns sliten, lukter och rök i korridorerna noteras, ljudet fortplantas lätt och Wi-Fi kan vara opålitligt. Poolen och jacuzzin är ofta grumliga, kalla eller ur funktion, och vissa gäster nämner mögel i poolområdet; parkeringen är enkel. Sammantaget kan du förvänta dig en enkel vistelse med bekvämt läge och varierande servicekvalitet.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Poolen och jacuzzin är ofta stängda, kalla eller grumliga, och vissa gäster noterar mögel i poolområdet; några nämner bekväm eller säker parkering.

Relaterade gästrecensioner

2

Victoria

13 maj 2025

·

Stannade 2 nätter

Pool and hot tub were closed, no refund given even though amenities were closed. Garbages in my room weren’t emptied, bathroom was dirty, no towels in my room.

Pool and hot tub were closed, no refund given even though amenities were closed. Garbages in my room weren’t emptied, bathroom was dirty, no towels in my room.

10

Lisa

20 juli 2025

·

Stannade 2 nätter

We came for the Nationals. The staff was very friendly. The rooms, 3 couples had 3 king suites, were clean and spacious. Picnic tables with a pond view made it nice to sit and relax after a long day of walking. Even with having a showcar and truck and trailer, there was safe parking.

We came for the Nationals. The staff was very friendly. The rooms, 3 couples had 3 king suites, were clean and spacious. Picnic tables with a pond view made it nice to sit and relax after a long day of walking. Even with having a showcar and truck and trailer, there was safe parking.

10

Paula

14 maj 2025

·

Stannade 1 natt

The only bad thing is that the pool was closed.

The only bad thing is that the pool was closed.

4

Megan

13 sep. 2025

·

Stannade 1 natt

Hot tub had been out of commission for two weeks.. that was the reason why we booked the best Western was for the hot tub… They could have updated their website to let people know that the hot tub would not be available… This was not a last-minute break… It’s been out of commission for over two weeks… also, you had one person running the desk and the breakfast… Wasn’t fair for her… She did the best she could… Coffee in the crafts were warm, not hot and… I don’t think it cost that much more but nobody really drinks coffee anymore with just cream and sugar… Quinn, you have those little packets of either French vanilla or hazelnut for the coffees… Everyone loves flavored coffee nowadays… You had none of that that rooms were clean bed was comfortable

Hot tub had been out of commission for two weeks.. that was the reason why we booked the best Western was for the hot tub… They could have updated their website to let people know that the hot tub would not be available… This was not a last-minute break… It’s been out of commission for over two weeks… also, you had one person running the desk and the breakfast… Wasn’t fair for her… She did the best she could… Coffee in the crafts were warm, not hot and… I don’t think it cost that much more but nobody really drinks coffee anymore with just cream and sugar… Quinn, you have those little packets of either French vanilla or hazelnut for the coffees… Everyone loves flavored coffee nowadays… You had none of that that rooms were clean bed was comfortable

4

Daniel

9 nov. 2025

·

Stannade 1 natt

Unfortunately the hot tub was not working. The hot tub was actually the deciding factor between staying here or someplace a bit cheaper, so very upset to find it not operational

Unfortunately the hot tub was not working. The hot tub was actually the deciding factor between staying here or someplace a bit cheaper, so very upset to find it not operational

6

Catherine

25 maj 2025

·

Stannade 1 natt

adequate ,safe stay warning. their pool and whirlpool are closed, bathroom and room clean, window sill a little overlooked. got the wheel in shower in accesible room. no grab bars in shower. shower head with detachable hose high overhead person in a wheelchair would ned an aide in the shower with them

adequate ,safe stay warning. their pool and whirlpool are closed, bathroom and room clean, window sill a little overlooked. got the wheel in shower in accesible room. no grab bars in shower. shower head with detachable hose high overhead person in a wheelchair would ned an aide in the shower with them

6

Tiffany

24 juli 2025

·

Stannade 2 nätter

Indoor pool water is extremely too cold. Couldnt use the pool during our stay.

Indoor pool water is extremely too cold. Couldnt use the pool during our stay.

4

Alison

20 sep. 2025

·

Stannade 1 natt

The indoor pool was so cold my kids wouldn’t even swim in it, the hot tub was out of order. There was no one to help the front desk staff in the morning with breakfast, so everything kept running out, including silverware. I had to take my kids out to a diner for breakfast in the morning instead.

The indoor pool was so cold my kids wouldn’t even swim in it, the hot tub was out of order. There was no one to help the front desk staff in the morning with breakfast, so everything kept running out, including silverware. I had to take my kids out to a diner for breakfast in the morning instead.

6

Alexandria

28 okt. 2024

·

Stannade 2 nätter

The pool needs to be maintained better and the area cleaned better. Staff were friendly and accommodating

The pool needs to be maintained better and the area cleaned better. Staff were friendly and accommodating

4

Mark

2 nov. 2025

·

Stannade 1 natt

Dated room. Tile in bathroom broken and moldy. Hot tub/spa inoperative

Dated room. Tile in bathroom broken and moldy. Hot tub/spa inoperative

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Städningen är oregelbunden, med många rapporter om smutsiga rum eller badrum, fläckiga sängkläder, kvarhängande lukter och missad städning; en minoritet noterar rena utrymmen.

Relaterade gästrecensioner

2

Ty

24 feb. 2026

·

Stannade 2 nätter

Filthy, rundown, broken fixtures, unclean rooms with no shampoo or body wash…..shall I go on?

Filthy, rundown, broken fixtures, unclean rooms with no shampoo or body wash…..shall I go on?

6

Lori

23 nov. 2025

·

Stannade 1 natt

Room was a nice size and linens seemed clean, but headboard was dirty…yuck. The bathroom unfortunately was not clean at all. There was ball of hair on the floor, dirt all piled up in the corners, white stuff dripping down the door. Eww! The breakfast was decent, but coffee was Luke warm and there was not a lot of selection of heathy choices.

Room was a nice size and linens seemed clean, but headboard was dirty…yuck. The bathroom unfortunately was not clean at all. There was ball of hair on the floor, dirt all piled up in the corners, white stuff dripping down the door. Eww! The breakfast was decent, but coffee was Luke warm and there was not a lot of selection of heathy choices.

6

Ursula

23 aug. 2025

·

Stannade 3 nätter

While the room was spacious, comfortable and surprisingly quiet, it was not Best Western standard clean. Black mildew in the toilet bowl for example. The entire hotel, especially the hallways smelled bad like stale cigarette smoke. It was also interesting that the hotel bill showed a total price of $ 93.62 less than what Expedia had charged us. It was a same day booking. Answer from Expedia was that this extra amount covers Expedia’s cost of running the booking platform. That was a new one! Beware!

While the room was spacious, comfortable and surprisingly quiet, it was not Best Western standard clean. Black mildew in the toilet bowl for example. The entire hotel, especially the hallways smelled bad like stale cigarette smoke. It was also interesting that the hotel bill showed a total price of $ 93.62 less than what Expedia had charged us. It was a same day booking. Answer from Expedia was that this extra amount covers Expedia’s cost of running the booking platform. That was a new one! Beware!

2

Judith

19 okt. 2025

·

Stannade 2 nätter

The first room they gave us was filthy, the bathroom in a disgusting state. The next room was missing soap, towels, tissues, & the phone was broken. The toilet pedestal was not firmly anchored into the floor, it was dangerous to sit on.The staff appeared confused by our requests for better service. We explained the problems several times and got mostly incomprehension (this was not due to a language problem). We left for our meeting and on our return there was a dirty rubber glove in the bathroom but not change in the situation. Attempts to get access to the manager were unsuccessful. I would recommend that no one stay at this place.

The first room they gave us was filthy, the bathroom in a disgusting state. The next room was missing soap, towels, tissues, & the phone was broken. The toilet pedestal was not firmly anchored into the floor, it was dangerous to sit on.The staff appeared confused by our requests for better service. We explained the problems several times and got mostly incomprehension (this was not due to a language problem). We left for our meeting and on our return there was a dirty rubber glove in the bathroom but not change in the situation. Attempts to get access to the manager were unsuccessful. I would recommend that no one stay at this place.

2

Elizabeth

20 feb. 2024

·

Stannade 1 natt

The first room we were given was filthy. Asked for a second room and that was filthy, too. Trash and tissues on floor, food on the rug, stained bedding, dirty bathroom, etc. No towels in the room, and none were made available until 10:20 a.m. the NEXT day. No towels for pool, either. And there was NO shower curtain! I had to ask for one at the front desk! Hallway full of trash and cleaning rags scattered about. Didn’t see food for continental breakfast- must have missed it, even though we were down there early. We should have left and gone somewhere else, but we had to get to a tournament, and this is where teammates were staying.

The first room we were given was filthy. Asked for a second room and that was filthy, too. Trash and tissues on floor, food on the rug, stained bedding, dirty bathroom, etc. No towels in the room, and none were made available until 10:20 a.m. the NEXT day. No towels for pool, either. And there was NO shower curtain! I had to ask for one at the front desk! Hallway full of trash and cleaning rags scattered about. Didn’t see food for continental breakfast- must have missed it, even though we were down there early. We should have left and gone somewhere else, but we had to get to a tournament, and this is where teammates were staying.

2

Tyler

22 dec. 2024

·

Stannade 1 natt

Checked in completely fine. Dropped bags off and went out. Came back to watch tv and be in the room. Room was completely dirty and tv was broken. Someone before punched it looked like. Garbage and trash on floor not vacuumed at all. Finally after arguing got a new room. The tvs worked but trash and dirty on the floor still. Sink didn’t drain, shower water was cold. Just a terrible experience. Do not book here

Checked in completely fine. Dropped bags off and went out. Came back to watch tv and be in the room. Room was completely dirty and tv was broken. Someone before punched it looked like. Garbage and trash on floor not vacuumed at all. Finally after arguing got a new room. The tvs worked but trash and dirty on the floor still. Sink didn’t drain, shower water was cold. Just a terrible experience. Do not book here

4

julie

14 sep. 2025

·

Stannade 3 nätter

It really could be a lot cleaner.

It really could be a lot cleaner.

4

Hannah

21 juni 2025

·

Stannade 2 nätter

Checked into the hotel and our room was not clean at all. Hair in the tub, bed and floors, dirt all over the floors.

Checked into the hotel and our room was not clean at all. Hair in the tub, bed and floors, dirt all over the floors.

6

Michael

21 juli 2025

·

Stannade 1 natt

The hotel room was decent however, the bedding was dirty, and when asked to replace our comforter, we were told it could not be brought up to us because made service was not running, even though there was a maid cart sitting in the middle of the hallway down from my room. And when went down to collect a new comforter and intern they did not have any and could only provide a blanket, and the continental breakfast was lacking very small and very few options. Staff was friendly and pool area was clean, which was a bonus.

The hotel room was decent however, the bedding was dirty, and when asked to replace our comforter, we were told it could not be brought up to us because made service was not running, even though there was a maid cart sitting in the middle of the hallway down from my room. And when went down to collect a new comforter and intern they did not have any and could only provide a blanket, and the continental breakfast was lacking very small and very few options. Staff was friendly and pool area was clean, which was a bonus.

4

Catherine

4 juli 2025

·

Stannade 1 natt

If it wasn’t so late at night we would of went somewhere else, but with young children and being on the road for 9 hours we were exhausted, the staff was friendly but the hallway leading to the room was filthy and had a bad odor. The room was dirty as well, did not look cleaned, dirt all over the floor and surfaces as well as the sheets, we used our blankets we brought, there was hair in our towels and wash cloths, the room had a terrible odor. Breakfast was ok, juice, milk and coffee were all watered down. At least the staff were friendly.

If it wasn’t so late at night we would of went somewhere else, but with young children and being on the road for 9 hours we were exhausted, the staff was friendly but the hallway leading to the room was filthy and had a bad odor. The room was dirty as well, did not look cleaned, dirt all over the floor and surfaces as well as the sheets, we used our blankets we brought, there was hair in our towels and wash cloths, the room had a terrible odor. Breakfast was ok, juice, milk and coffee were all watered down. At least the staff were friendly.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är ofta rymliga och vissa sängar bekväma, men inredningen känns daterad och lukter eller rökdoft rapporteras; ljudet fortplantas lätt och Wi-Fi kan vara opålitligt.

Relaterade gästrecensioner

2

JoAnn

31 dec. 2025

·

Stannade 2 nätter

Rooms are okay but the hotel has no smoking and smells like pot very bad. Breakfast was good. I’ve machine was out.

Rooms are okay but the hotel has no smoking and smells like pot very bad. Breakfast was good. I’ve machine was out.

4

Robert

11 dec. 2025

·

Stannade 1 natt

This was my second visit under the new name. Both times for breakfast, they served stale pastries, stale bread, no fruit and not much else. It seems like all the nice extras have been stripped out to a bare bones hotel. I will not be back.

This was my second visit under the new name. Both times for breakfast, they served stale pastries, stale bread, no fruit and not much else. It seems like all the nice extras have been stripped out to a bare bones hotel. I will not be back.

2

Jennifer

2 feb. 2025

·

Stannade 1 natt

Check in was smooth Room was according to our specifications but was not very clean Hallways smelled like marijuana smoke, if this is a non smoking property, management and enforcement of that policy is very poor. Breakfast was adequate but not appetizing Lemon water in the main lobby was milky looking and clearly the fresh lemons had been left fermenting there for several days Our room’s heating and cooling system let out a loud squealing noise that was unbearable. There was no bedding available within the room for the pull out couch The pull out couch mattress was not comfortable The wifi password resulted in an error code One of the two tvs didn’t work Concerns voiced to front desk staff, alternative room requested as the squealing sound from the heat system was intolerable for sleep Only alternative room available was a king when my family needed 2 queens and the pull out. The alternative suggestion was to take the king room and we all sleep on several roll away cots within that room to accommodate our needs. Front desk said regarding the concerns, management would be in in the morning and could help us then. Mgmt did not contact us. We opted to stay in the 2 queen bed room and try to ignore the fan squealing; as the multiple cots in a king room suggestion was not helpful. After a couple hours we had to turn the unit off and sleep without heating just so we could get to sleep. The room temperature upon waking was 62 due to being unable to use the heating.

Check in was smooth Room was according to our specifications but was not very clean Hallways smelled like marijuana smoke, if this is a non smoking property, management and enforcement of that policy is very poor. Breakfast was adequate but not appetizing Lemon water in the main lobby was milky looking and clearly the fresh lemons had been left fermenting there for several days Our room’s heating and cooling system let out a loud squealing noise that was unbearable. There was no bedding available within the room for the pull out couch The pull out couch mattress was not comfortable The wifi password resulted in an error code One of the two tvs didn’t work Concerns voiced to front desk staff, alternative room requested as the squealing sound from the heat system was intolerable for sleep Only alternative room available was a king when my family needed 2 queens and the pull out. The alternative suggestion was to take the king room and we all sleep on several roll away cots within that room to accommodate our needs. Front desk said regarding the concerns, management would be in in the morning and could help us then. Mgmt did not contact us. We opted to stay in the 2 queen bed room and try to ignore the fan squealing; as the multiple cots in a king room suggestion was not helpful. After a couple hours we had to turn the unit off and sleep without heating just so we could get to sleep. The room temperature upon waking was 62 due to being unable to use the heating.

8

Linda

3 nov. 2024

·

Stannade 2 nätter

The location of this hotel right near the NYS thruway is good. The area surrounding the hotel offers nothing on the way of charm. It does border Lockheed Martin so convenient if you are going there for business. The rooms are large and well equiped. But the hotel is really starting to show its age and look worn. Overall this hotel is reasonably priced with nice size rooms. A good value .

The location of this hotel right near the NYS thruway is good. The area surrounding the hotel offers nothing on the way of charm. It does border Lockheed Martin so convenient if you are going there for business. The rooms are large and well equiped. But the hotel is really starting to show its age and look worn. Overall this hotel is reasonably priced with nice size rooms. A good value .

4

Ryan

30 aug. 2025

·

Stannade 2 nätter

Room smelled heavily of cigarette smoke. Not a good

Room smelled heavily of cigarette smoke. Not a good

8

celeste

13 nov. 2024

·

Stannade 1 natt

rooms are very spacious i had the 2 queen beds with a living are nice however i noticed the need to do some deep cleaning loke moving things around gettin underneath wiping off furniture it was decent clean but if u have a eye for crumbs dust things that some may not notice u will overall 1 to 10 i will give my experience 7 sheets were @ least a 1000 count bed was decent i only stayed a night it work perfect for tmy stay

rooms are very spacious i had the 2 queen beds with a living are nice however i noticed the need to do some deep cleaning loke moving things around gettin underneath wiping off furniture it was decent clean but if u have a eye for crumbs dust things that some may not notice u will overall 1 to 10 i will give my experience 7 sheets were @ least a 1000 count bed was decent i only stayed a night it work perfect for tmy stay

6

scott

12 juli 2025

·

Stannade 1 natt

Location was great. Ample parking. Friendly staff. The bed was comfortable. The room smelled damp. The faucet in the sink was almost impossible to rinse your hands. The shower curtain kept sliding down getting water all over the floor. Carpet looked worn.

Location was great. Ample parking. Friendly staff. The bed was comfortable. The room smelled damp. The faucet in the sink was almost impossible to rinse your hands. The shower curtain kept sliding down getting water all over the floor. Carpet looked worn.

2

April

23 feb. 2026

·

Stannade 2 nätter

Kids running all over the halls yelling and knocking on the doors at all hours of the night and day. It was not ideal at all there was no quiet at all.

Kids running all over the halls yelling and knocking on the doors at all hours of the night and day. It was not ideal at all there was no quiet at all.

2

Tracey

22 okt. 2024

·

Stannade 1 natt

We were given a room right next to an exit door. Every time someone came in or out, the door would slam shut and shake the walls in our room. The mattress sounded like it was made of styrofoam peanuts every time we rolled over or moved. The front desk would not allow us to relocate to another room. $300 for a one night stay was a ridiculous amount to spend for a terrible night sleep in a very average hotel.

We were given a room right next to an exit door. Every time someone came in or out, the door would slam shut and shake the walls in our room. The mattress sounded like it was made of styrofoam peanuts every time we rolled over or moved. The front desk would not allow us to relocate to another room. $300 for a one night stay was a ridiculous amount to spend for a terrible night sleep in a very average hotel.

4

Charlene

18 feb. 2026

·

Stannade 1 natt

I couldn’t get wifi to work for nothing. Tried calling front desk,phone didn’t work,went to front desk and rang the bell/stood there for 15 minutes no one came. Breakfast was awful. The heater was so loud I couldn’t sleep at all. Room was fine.

I couldn’t get wifi to work for nothing. Tried calling front desk,phone didn’t work,went to front desk and rang the bell/stood there for 15 minutes no one came. Breakfast was awful. The heater was so loud I couldn’t sleep at all. Room was fine.

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Service

Återkopplingen om personalen är blandad: flera gäster tyckte att teamet var vänligt och tillmötesgående, medan andra rapporterar långsam eller oorganiserad incheckning, osvarade samtal och svårigheter att få tag på handdukar eller chefsassistans.

Relaterade gästrecensioner

2

Max

24 aug. 2024

·

Stannade 2 nätter

I would not recommend this hotel to anyone, not even my worse enemy! We arrived at 12pm and the lady at the front desk was rude from the start. She didn’t greet my family or I when we walked in. The lady told me that there were no room available at that time and that check in was at 3pm. She then proceeded to say that if I pay $30, she’ll give me a room. I paid the $30 because I needed a room. When my family and I walked in the room we noticed how the bathroom had dirty towels hanging on the shower curtain. We noticed there was no bath towels and when we asked for bath towels they told me they ran out of bath towels and they gave us pool towels instead. The room was cold and when we turned on the heater a bad smell came out of the vent. The floors were disgusting, all of our socks were filthy! We had to throw away our socks. I suggest if you decide to stay at this hotel, you should bring your own swifter mop! I would never return to this hotel again!

I would not recommend this hotel to anyone, not even my worse enemy! We arrived at 12pm and the lady at the front desk was rude from the start. She didn’t greet my family or I when we walked in. The lady told me that there were no room available at that time and that check in was at 3pm. She then proceeded to say that if I pay $30, she’ll give me a room. I paid the $30 because I needed a room. When my family and I walked in the room we noticed how the bathroom had dirty towels hanging on the shower curtain. We noticed there was no bath towels and when we asked for bath towels they told me they ran out of bath towels and they gave us pool towels instead. The room was cold and when we turned on the heater a bad smell came out of the vent. The floors were disgusting, all of our socks were filthy! We had to throw away our socks. I suggest if you decide to stay at this hotel, you should bring your own swifter mop! I would never return to this hotel again!

10

Laura

28 dec. 2024

·

Stannade 1 natt

Stayed here during trip both to and from Ohio for Christmas week and it is very convenient off the interstate, reasonably priced, clean and breakfast included which is helpful on a long trip. Staff was helpful and greatly appreciated their efforts…especially Melissa who clearly goes above and beyond for travelers!! Accidentally left my computer there on our way to Ohio —-staff contacted us as soon as they realized and returned it safely to me in our way back through!

Stayed here during trip both to and from Ohio for Christmas week and it is very convenient off the interstate, reasonably priced, clean and breakfast included which is helpful on a long trip. Staff was helpful and greatly appreciated their efforts…especially Melissa who clearly goes above and beyond for travelers!! Accidentally left my computer there on our way to Ohio —-staff contacted us as soon as they realized and returned it safely to me in our way back through!

8

john

7 juni 2025

·

Stannade 1 natt

The hotel was clean with facilities well maintained. The customer service was phenomenal from check in to extra towels. It was an overall enjoyable stay!

The hotel was clean with facilities well maintained. The customer service was phenomenal from check in to extra towels. It was an overall enjoyable stay!

6

David

20 juli 2025

·

Stannade 1 natt

There were several things that just took away from our stay. At check-in, the clerk kept telling me there was no membership associated with my email so I opened my email and showed him my email and membership number. At checkout, I was told to leave our room key in the clear plastic box and that she (the clerk) would email me my receipt. That was 8 hours ago.

There were several things that just took away from our stay. At check-in, the clerk kept telling me there was no membership associated with my email so I opened my email and showed him my email and membership number. At checkout, I was told to leave our room key in the clear plastic box and that she (the clerk) would email me my receipt. That was 8 hours ago.

8

SHAWN

6 dec. 2025

·

Stannade 2 nätter

Room was great. oddly enough, it was the exact same room we had last month. Staff were friendly and helpful

Room was great. oddly enough, it was the exact same room we had last month. Staff were friendly and helpful

2

Christian

11 aug. 2025

·

Stannade 1 natt

Check in was at 3, wasn’t able to get into room until 4 due to improper staffing and room not being clean

Check in was at 3, wasn’t able to get into room until 4 due to improper staffing and room not being clean

4

Mackenzie

8 feb. 2026

·

Stannade 2 nätter

We asked numerous times for towels, their response was we dont have any. We had no conditioner in our room and asked for some. Someone kept calling our room numerous times throughout the night. I was not impressed at all.

We asked numerous times for towels, their response was we dont have any. We had no conditioner in our room and asked for some. Someone kept calling our room numerous times throughout the night. I was not impressed at all.

8

Laura

21 dec. 2024

·

Stannade 1 natt

Easy on off interstate quick check-in, very comfortable and clean and budget friendly! The woman who was working the kitchen and helping out at the desk is a real asset To this hotel… She is pleasant and goes out of her way to assist … Should’ve gotten her name as she deserves a commendation

Easy on off interstate quick check-in, very comfortable and clean and budget friendly! The woman who was working the kitchen and helping out at the desk is a real asset To this hotel… She is pleasant and goes out of her way to assist … Should’ve gotten her name as she deserves a commendation

2

Tania

25 sep. 2024

·

Stannade 1 natt

We (four of us, two rooms) arrived at 3:30pm. Ours rooms were supposed to be ready for 3:00pm. Us as well as other guests didn't get rooms untl 4:45pm. During this entire time including the intial greeting by the front desk we had horrible customer service with no communication as to what was going on or when our room would be ready. In fact she just complained to us about how she was frustrated with the situation too. We finally get one of the two rooms and it was still dirty. Things on the floor, clearly not swepted or mopped, toilet not properly flushed, bed poorly made, toothpaste in sink and dirty towel hung up over shower. We had house keeping come back in to clean it. It took another half hour until our other room was ready. They made me do paperwork twice for these two separate rooms. When i asked to know the manager schedule for the next day i was told she didn't know and was not allowed to give out that information and was rude during this conversation. We got back to the hotel room late at 2am only to find that my bed was soaking wet! They had put wet, not damp, but wet bedding on my bed when they made it. There was no one at the front desk at this time to help/talk too. Besides the wetness had soaked into the mattress already anyways. There is no way that staff didnt know those sheets were wet when they were put on the bed. There was no shampoo or conditioner in either room. When we checked out there was once again no one at the front desk to talk to.

We (four of us, two rooms) arrived at 3:30pm. Ours rooms were supposed to be ready for 3:00pm. Us as well as other guests didn't get rooms untl 4:45pm. During this entire time including the intial greeting by the front desk we had horrible customer service with no communication as to what was going on or when our room would be ready. In fact she just complained to us about how she was frustrated with the situation too. We finally get one of the two rooms and it was still dirty. Things on the floor, clearly not swepted or mopped, toilet not properly flushed, bed poorly made, toothpaste in sink and dirty towel hung up over shower. We had house keeping come back in to clean it. It took another half hour until our other room was ready. They made me do paperwork twice for these two separate rooms. When i asked to know the manager schedule for the next day i was told she didn't know and was not allowed to give out that information and was rude during this conversation. We got back to the hotel room late at 2am only to find that my bed was soaking wet! They had put wet, not damp, but wet bedding on my bed when they made it. There was no one at the front desk at this time to help/talk too. Besides the wetness had soaked into the mattress already anyways. There is no way that staff didnt know those sheets were wet when they were put on the bed. There was no shampoo or conditioner in either room. When we checked out there was once again no one at the front desk to talk to.

4

Charlene

18 feb. 2026

·

Stannade 1 natt

I couldn’t get wifi to work for nothing. Tried calling front desk,phone didn’t work,went to front desk and rang the bell/stood there for 15 minutes no one came. Breakfast was awful. The heater was so loud I couldn’t sleep at all. Room was fine.

I couldn’t get wifi to work for nothing. Tried calling front desk,phone didn’t work,went to front desk and rang the bell/stood there for 15 minutes no one came. Breakfast was awful. The heater was so loud I couldn’t sleep at all. Room was fine.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Bekvämt läge precis intill Thruway/I-90 och nära Lockheed Martin och Destiny Mall; parkeringen är enkel. Det omedelbara området saknar charm och bekvämligheter, men fungerar bra för stopp.

Relaterade gästrecensioner

10

Lisa

20 juli 2025

·

Stannade 2 nätter

We came for the Nationals. The staff was very friendly. The rooms, 3 couples had 3 king suites, were clean and spacious. Picnic tables with a pond view made it nice to sit and relax after a long day of walking. Even with having a showcar and truck and trailer, there was safe parking.

We came for the Nationals. The staff was very friendly. The rooms, 3 couples had 3 king suites, were clean and spacious. Picnic tables with a pond view made it nice to sit and relax after a long day of walking. Even with having a showcar and truck and trailer, there was safe parking.

10

Carol

28 dec. 2024

·

Stannade 1 natt

Easy on and off from the thruway

Easy on and off from the thruway

8

Natalia

15 maj 2024

·

Stannade 1 natt

Good location, pool in the hotel, big parking.

Good location, pool in the hotel, big parking.

10

Megan

24 juni 2024

·

Stannade 1 natt

Great quick pit stop off 90 on a long road trip.

Great quick pit stop off 90 on a long road trip.

8

Dennie

25 aug. 2024

·

Stannade 1 natt

BW Liverpool was a good hotel for the price. It was clean, the service was good, and the included breakfast was good. We were close to I-90 so getting back on the highway was quick and easy. We would stay there again when passing through the area.

BW Liverpool was a good hotel for the price. It was clean, the service was good, and the included breakfast was good. We were close to I-90 so getting back on the highway was quick and easy. We would stay there again when passing through the area.

8

Linda

3 nov. 2024

·

Stannade 2 nätter

The location of this hotel right near the NYS thruway is good. The area surrounding the hotel offers nothing on the way of charm. It does border Lockheed Martin so convenient if you are going there for business. The rooms are large and well equiped. But the hotel is really starting to show its age and look worn. Overall this hotel is reasonably priced with nice size rooms. A good value .

The location of this hotel right near the NYS thruway is good. The area surrounding the hotel offers nothing on the way of charm. It does border Lockheed Martin so convenient if you are going there for business. The rooms are large and well equiped. But the hotel is really starting to show its age and look worn. Overall this hotel is reasonably priced with nice size rooms. A good value .

10

Michael

24 apr. 2025

·

Stannade 1 natt

Convenient parking and location

Convenient parking and location

8

Michael

3 sep. 2024

·

Stannade 1 natt

Convenient to the NY Thruway, has semi truck parking.

Convenient to the NY Thruway, has semi truck parking.

8

Joshua

4 nov. 2025

·

Stannade 2 nätter

Everything was great! Location made getting around town a breeze.

Everything was great! Location made getting around town a breeze.

4

Joseph

28 juli 2025

·

Stannade 1 natt

Overall - bad experience. The property sits adjacent to a Lockheed Martin parking lot. There is a retention pond at the front of the property, along with a grassy area that appears to be mowed. The pond is covered in algae and is not pleasant. The building is low-slung, with two floors, and the carpets and rooms are not clean. There are very few outlets, so it's hard to plug in your devices. The lunchroom at the front is drab. I did not get a look at the pool or the meals they served. One of the mattresses appeared to have an extensive wet stain along the bottom. Both matresses were old and sunk in the middle and leaned to one side.

Overall - bad experience. The property sits adjacent to a Lockheed Martin parking lot. There is a retention pond at the front of the property, along with a grassy area that appears to be mowed. The pond is covered in algae and is not pleasant. The building is low-slung, with two floors, and the carpets and rooms are not clean. There are very few outlets, so it's hard to plug in your devices. The lunchroom at the front is drab. I did not get a look at the pool or the meals they served. One of the mattresses appeared to have an extensive wet stain along the bottom. Both matresses were old and sunk in the middle and leaned to one side.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukostkvaliteten är oregelbunden: flera rapporter lyfter fram begränsat utbud, gamla varor och maskiner som inte fungerar eller varor som tar slut tidigt, även om några gäster tyckte om den.

Relaterade gästrecensioner

4

Robert

11 dec. 2025

·

Stannade 1 natt

This was my second visit under the new name. Both times for breakfast, they served stale pastries, stale bread, no fruit and not much else. It seems like all the nice extras have been stripped out to a bare bones hotel. I will not be back.

This was my second visit under the new name. Both times for breakfast, they served stale pastries, stale bread, no fruit and not much else. It seems like all the nice extras have been stripped out to a bare bones hotel. I will not be back.

4

Andrew

13 maj 2025

·

Stannade 3 nätter

Food below average for hotel in this price range in Syracuse (few choices, butter and cream cheese left out warm on counter, little fruit). When we arrived, toilet paper dispenser broken, no towels. Ran out of TP and tissues, asked for more, and they were left on a counter and not installed. Dirty ceiling and frayed bed-ruffle made room feel unclean. Very convenient location, though.

Food below average for hotel in this price range in Syracuse (few choices, butter and cream cheese left out warm on counter, little fruit). When we arrived, toilet paper dispenser broken, no towels. Ran out of TP and tissues, asked for more, and they were left on a counter and not installed. Dirty ceiling and frayed bed-ruffle made room feel unclean. Very convenient location, though.

10

Scott

15 okt. 2025

·

Stannade 1 natt

Breakfast was delicious, service was excellent. Room,pool,and hot tub clean. Would stay here again

Breakfast was delicious, service was excellent. Room,pool,and hot tub clean. Would stay here again

4

Giovana

21 aug. 2025

·

Stannade 2 nätter

Please stop the breakfast. This is a cause of frustration for the guests. The quality is so poor that you are making a disfavor to yourself and us by continue to offer it. Keep your dignity and discontinue! The coffee was cold, everything was off brand and seriously not worth the trouble

Please stop the breakfast. This is a cause of frustration for the guests. The quality is so poor that you are making a disfavor to yourself and us by continue to offer it. Keep your dignity and discontinue! The coffee was cold, everything was off brand and seriously not worth the trouble

8

Christine

25 okt. 2025

·

Stannade 2 nätter

Room and breakfast were nice

Room and breakfast were nice

10

Joshua

19 aug. 2025

·

Stannade 1 natt

Looks a little ominous when you're pulling up, but that's just because the security around Lockheed Martin right next door. Hotel itself is nice. Breakfast was pretty good for the price, other than the pancake machine not working well.

Looks a little ominous when you're pulling up, but that's just because the security around Lockheed Martin right next door. Hotel itself is nice. Breakfast was pretty good for the price, other than the pancake machine not working well.

2

Danica

26 dec. 2024

·

Stannade 2 nätter

Cold water in the hot tub and the shower, broken breakfast (yogurt & juice machine broken). Nice staff tho! The breakfast attendant was exceptionally sweet. She needs a promotion and a raise.

Cold water in the hot tub and the shower, broken breakfast (yogurt & juice machine broken). Nice staff tho! The breakfast attendant was exceptionally sweet. She needs a promotion and a raise.

10

Jennifer

17 nov. 2025

·

Stannade 1 natt

We really enjoyed our stay the only down side was that it was a holiday and I didn’t realize that breakfast was over at 9:00. It was technically a weekday. They did let us have yogurt, apples and coffee.

We really enjoyed our stay the only down side was that it was a holiday and I didn’t realize that breakfast was over at 9:00. It was technically a weekday. They did let us have yogurt, apples and coffee.

4

daniela

17 aug. 2024

·

Stannade 1 natt

Upon arrival at night, nothing was restocked at the drink station. So no hot water, no hot cocoa for the kids, no hot coffee. In the morning the breakfast was horrible. There was a woman restocking plates and then just left the area and there were no cups, no bowls, no food, no coffee, no juice, just didn't care at all. Then teh same lady went to the front desk with ornage long braids and just stood there talking to the front desk lady while everyone in the breakfast area was trying to figure out where the food and plates and cups were. Again, nothing was restocked, nothing was put out. Once the food and coffee ran out the hotel and the lady didn't care again. Will not stay here since I decided to pay extra to get some breakfast n before our 10 hour trip back home. Very lazy service. When we returned our key to the front desk the lady didn't even care and had a crap attitude about it. Very crappy service and employees. If we were to ask for anything I'm sure we would've not received it at all. The worst experience at a Best Western Hotel ever.

Upon arrival at night, nothing was restocked at the drink station. So no hot water, no hot cocoa for the kids, no hot coffee. In the morning the breakfast was horrible. There was a woman restocking plates and then just left the area and there were no cups, no bowls, no food, no coffee, no juice, just didn't care at all. Then teh same lady went to the front desk with ornage long braids and just stood there talking to the front desk lady while everyone in the breakfast area was trying to figure out where the food and plates and cups were. Again, nothing was restocked, nothing was put out. Once the food and coffee ran out the hotel and the lady didn't care again. Will not stay here since I decided to pay extra to get some breakfast n before our 10 hour trip back home. Very lazy service. When we returned our key to the front desk the lady didn't even care and had a crap attitude about it. Very crappy service and employees. If we were to ask for anything I'm sure we would've not received it at all. The worst experience at a Best Western Hotel ever.

6

Colleen M

3 aug. 2025

·

Stannade 2 nätter

The floor in our room was filthy. Probably hasn't been cleaned in quite some time. We had a 2 queen suite as we made the reservation for 2 adults and children. There were 2 towels to use. Breakfast was interesting. The coffee tasted like water, the pancake machine didn't work. No toaster. Juice machine didn't work. Tje staff did try to no avail to fix things.

The floor in our room was filthy. Probably hasn't been cleaned in quite some time. We had a 2 queen suite as we made the reservation for 2 adults and children. There were 2 towels to use. Breakfast was interesting. The coffee tasted like water, the pancake machine didn't work. No toaster. Juice machine didn't work. Tje staff did try to no avail to fix things.

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10

JAMES

för 3 veckor sedan

·

Stannade 1 natt

Great service ………………………….

Great service ………………………….

10

Eric

för 3 veckor sedan

·

Stannade 1 natt

Awesome for the price. Good breakfest!

Awesome for the price. Good breakfest!

10

Guy

för 3 veckor sedan

·

Stannade 2 nätter

Très belle place tranquilles. Déjeuner bon et chaud

Très belle place tranquilles. Déjeuner bon et chaud

10

Raza

för 3 veckor sedan

·

Stannade 1 natt

Great Location & friendly staff. Great breakfast

Great Location & friendly staff. Great breakfast

6

Warren

för 4 veckor sedan

·

Stannade 2 nätter

The staff were very responsive during the breakfast requests. But you had to ask. Which meant ringing a bell. The room was clean the bedding was clean however the floors and under the sink in bathroom had seen better brooms. The toilet didn’t like to completely flush and was very loud. The hallway was dirty. The windows n doors were dirty.The ice maker on 2nd floor was broken. I would look elsewhere next time.

The staff were very responsive during the breakfast requests. But you had to ask. Which meant ringing a bell. The room was clean the bedding was clean however the floors and under the sink in bathroom had seen better brooms. The toilet didn’t like to completely flush and was very loud. The hallway was dirty. The windows n doors were dirty.The ice maker on 2nd floor was broken. I would look elsewhere next time.

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 15:00 till 00:00

Innan 11:00

Deposition

Du måste betala den helt återbetalningsbara depositionen för denna fastighet.

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

Undrar du något?

Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

november 2026

sö	må	ti	on	to	fr	lö
1 $102	2 $96	3 $96	4 $97	5 $97	6 $103	7 $126
8 $100	9 $97	10 $96	11 $97	12 $97	13 $107	14 $103
15 $100	16 $97	17 $99	18 $97	19 $96	20 $97	21 $102
22 $100	23 $99	24 $97	25 $98	26 $96	27 $98	28 $102
29 $102	30 $99

december 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Kontakta boendet minst 24 timmar i förväg med kontaktinformationen i bokningsbekräftelsen för att arrangera incheckning. Om du planerar att ankomma efter 23.00 ska du kontakta boendet i förväg med kontaktinformationen i bokningsbekräftelsen. Gäster måste kontakta boendet i förväg för incheckningsinstruktioner. Personalen i receptionen välkomnar gästerna vid ankomst. Det ska vara tyst på boendet från 22.00 till 05.00. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 21 år.

Du måste betala följande helt återbetalningsbara depositionen.

Deposit: USD 100 per accommodation, per stay

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort; ingen kontantbetalning.
Kontantfria transaktioner erbjuds
På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare, rökdetektor, säkerhetssystem och förbandslåda.

Upp till 4 barn, 12 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
Endast registrerade gäster är tillåtna på boendets rum.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Husdjur tillåts endast i vissa rum och det tillämpas även andra begränsningar vad gäller husdjur (tilläggsavgifter tillkommer, mer information hittar du i avsnittet om avgifter). Gäster kan tillåtas att ta med sig husdjur om de kontaktar boendet direkt. Kontaktuppgifter finns i bokningsbekräftelsen.
Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.

Avgift för husdjur: USD 25 per husdjur per dag (maximalt USD 100 per vistelse)
Inga avgifter tas ut för assistanshundar
Avgift för tidig incheckning: USD 30 (endast i mån av tillgång)
Avgift för sen incheckning: USD 30 för incheckning mellan 01.00 och 03.00
Avgift för sen utcheckning: USD 30 (endast i mån av tillgång)
Spjälsäng (babysäng): USD 15.0 per natt
Avgift för extrasäng: USD 25.0 per natt

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.