Mercure Alice Springs Resort
116 US$
/nat
Gennemsnit for oktober
Priser på Mercure Alice Springs Resort
Vælg datoer for at se priser og tilgængelighed
116 US$
/nat
Gennemsnit for oktober
Gennemsnitlige månedlige priser
På Mercure Alice Springs Resort ligger prisen pr. nat i gennemsnit på 73 US$ i den billigste måned (februar) og 165 US$ i den dyreste måned (juni), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 73 US$ |
| februar | 73 US$ |
| marts | 89 US$ |
| april | 111 US$ |
| maj | 130 US$ |
| juni | 165 US$ |
| juli | 140 US$ |
| august | 155 US$ |
| september | 133 US$ |
| oktober | 116 US$ |
| november | 101 US$ |
| december | 75 US$ |
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okt. · 116 US$
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Dyrest: juni (ca. 165 US$)
Billigst: februar (ca. 73 US$)
Om dette overnatningssted
Gå ikke glip af de mange rekreative tilbud, inklusive en udendørs pool, et fitnesscenter og udlejningscykler. Dette hotel tilbyder desuden gratis trådløs internetadgang, gavebutik/aviskiosk og bryllupsfaciliteter.
Faciliteter
Gå ikke glip af de mange rekreative tilbud, inklusive en udendørs pool, et fitnesscenter og udlejningscykler. Dette hotel tilbyder desuden gratis trådløs internetadgang, gavebutik/aviskiosk og bryllupsfaciliteter.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til renseri/vaskeservice, en døgnåben reception og en flersproget medarbejderstab. Dette hotel tilbyder arrangementfaciliteter, såsom et konferencecenter og 4 mødelokaler. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Få en bid mad på Barra on Todd Restaurant, en restaurant ved poolen, hvor du kan få en drink i baren/loungen, eller bliv på værelset og nyd godt af roomservice (i et begrænset antal timer). Morgenmadsbuffet tilbydes mod gebyr dagligt fra kl. 06.00 til kl. 10.00.
Værelser
Føl dig hjemme i et af de 139 værelser, der indeholder køleskab og minibar. Med gratis Wi-Fi kan du altid komme på nettet, og et LCD-tv sørger for underholdningen. Værelset har et privat badeværelse med gratis toiletartikler og hårtørrer. Faciliteter inkluderer telefoner samt pengeskabe og skriveborde.
Lokation
Med et ophold ved Mercure Alice Springs Resort i Alice Springs (East Side) er du kun 10 minutters gang fra Olive Pink Botanic Garden og Mbantua Fine Art Gallery and Cultural Museum. Dette hotel med luksusfaciliteter ligger 1,4 km fra Royal Flying Doctor Service Alice Springs Tourist Facility og 1,8 km fra Australian Aboriginal Dreamtime Gallery.
I nærheden
Olive Pink Botanic Garden(0.3 mil)
Mbantua Fine Art Gallery and Cultural Museum(0.4 mil)
Australian Aboriginal Dreamtime Gallery(0.5 mil)
Todd Mall(0.5 mil)
Adelaide House(0.5 mil)
Alice Springs Hospital(0.5 mil)
Royal Flying Doctor Service Alice Springs Tourist Facility(0.6 mil)
National Pioneer Women's Hall of Fame(0.7 mil)
Anzac Hill(0.9 mil)
Alice Springs Golf Club(1.1 mil)
Alice Springs Aquatic & Leisure Centre(1.2 mil)
Alice Springs Telegraph Station Historical Reserve(1.2 mil)
Lasseters Casino(1.3 mil)
Alice Springs Convention Centre (kongrescenter)(1.4 mil)
Museum of Central Australia(1.7 mil)
Den foretrukne lufthavn for Mercure Alice Springs Resort er Alice Springs, NT (ASP)(9.9 mil)
Parkering
Restaurant
Swimmingpool
Ikkerygerværelser
Roomservice
Turistservice
Lokation
34 Stott Terrace, Alice Springs, Northern Territory, Australien
Olive Pink Botanic Garden (0.3 mil)
Mbantua Fine Art Gallery and Cultural Museum (0.4 mil)
Australian Aboriginal Dreamtime Gallery (0.5 mil)
Todd Mall (0.5 mil)
Adelaide House (0.5 mil)
Alice Springs Hospital (0.5 mil)
Værelsesmuligheder
5
Standardværelse - 1 queensize-seng
Værelsesoplysninger
1 Stor Dobbeltseng
Sover 2
248 ft²
KlimaanlægWi-Fi (Gratis)Køleskab
6
Superior-værelse med 2 enkeltsenge - 2 dobbeltsenge
Værelsesoplysninger
2 Dobbeltsenge
Sover 3
323 ft²
KlimaanlægWi-Fi (Gratis)Køleskab
5
Superior-værelse - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
323 ft²
KlimaanlægWi-Fi (Gratis)Køleskab
4
Standardværelse med 2 enkeltsenge - flere senge
Værelsesoplysninger
1 Dobbeltseng
og 1 Enkeltseng
Sover 2
248 ft²
KlimaanlægWi-Fi (Gratis)Køleskab
7
Deluxe-værelse - 1 kingsize-seng - balkon - udsigt til have
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
366 ft²
AltanAltan eller terrasseKlimaanlægWi-Fi (Gratis)Separat badekar og brusebad
5
Deluxe-værelse - 2 queensize-senge - udsigt til have
Værelsesoplysninger
2 Store Dobbeltsenge
Sover 4
366 ft²
AltanKlimaanlægWi-Fi (Gratis)Separat badekar og brusebad
Gæsteanmeldelser af Mercure Alice Springs Resort
8
God
Baseret på 1.002 verificerede anmeldelser
Hvem overnatter her?
Business
8%
Par
54%
Familie
19%
Gruppe
10%
Solorejsende
6%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Mercure Alice Springs Resort fremhæver rejsende den praktiske beliggenhed tæt på bymidten, generelt komfortable værelser og afslappende pool- og haveområde. De noterer sig dog også områder, der er lidt slidte, og varierende oplevelser afhængigt af bygning og værelse.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Mercure Alice Springs Resort fremhæver rejsende den praktiske beliggenhed tæt på bymidten, generelt komfortable værelser og afslappende pool- og haveområde. De noterer sig dog også områder, der er lidt slidte, og varierende oplevelser afhængigt af bygning og værelse.
Flere anmeldelser nævner upålidelig Wi-Fi på værelserne og periodisk mangel på varmt vand eller lavt vandtryk. Restauranten på stedet er bredt anerkendt for smagen, men menuerne kan virke begrænsede, priserne høje, og morgenmadens kvalitet inkonsekvent. Personalet roses ofte for at være venligt og hjælpsomt, men flere gæster oplevede underbemanding, langsom betjening i restauranten, manglende svar fra receptionen eller dårlig håndtering af forstyrrelser og sikkerhedsproblemer. Bedst egnet til korte ophold som base for at udforske området.
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Faciliteter
Gæsterne kan lide den store pool og det behagelige haveområde, med sikker parkering og en bagageelevator, der hjælper med adgangen; dog mangler én bygning elevator, og den lukkede, forsømte swim-up bar og nogle slidte områder blev bemærket.
Relaterede gæsteanmeldelser
8
Sally
9. apr. 2024
·
Overnattede 2 nætter
Quiet room, great pool facilities and secure property
Quiet room, great pool facilities and secure property
10
Kim
5. sep. 2024
·
Overnattede 2 nætter
Great launching pad for day trips to the surrounding areas. The pool was a welcome sight after a day in the heat.
Great launching pad for day trips to the surrounding areas. The pool was a welcome sight after a day in the heat.
8
Robert
17. jun. 2023
·
Overnattede 1 nat
Large, clean room. Secure grounds.
Large, clean room. Secure grounds.
8
Matt
1. jul. 2025
·
Overnattede 2 nætter
Close to town and safe parking.
Close to town and safe parking.
8
Lynette
2. feb. 2025
·
Overnattede 1 nat
Beautiful setting and my room was excellent. The pool swim-up bar is shown as operational, however, it is closed down and filthy. Not pleasant to look at. The food in the restaurant was very good.
Beautiful setting and my room was excellent. The pool swim-up bar is shown as operational, however, it is closed down and filthy. Not pleasant to look at. The food in the restaurant was very good.
6
holly
13. aug. 2025
·
Overnattede 3 nætter
The setting and the property were beautiful. Hard to realize that you were in the middle of the desert. Manager was helpful and friendly. There were two problems. One was that there’s no elevator in one building. The hotel and hotels.com should have revealed that. They had a luggage lift which helped. The reception area wasn’t accessible either. That being said, one can make a more informed decision when given more information. The main problem was the front desk staff. They were not friendly or informative. It was as if they had chips on their shoulders. I was not helped with the luggage lift upon leaving. They brought my bags out and left them in the middle of the lobby and walked away. There was a major discrepancy between what their info map/guide said and what Google and Apple said. When this was pointed out, they were rude and essentially said they were right. I realize that Alice Springs is not a big city/cosmopolitan place but to get cross with a customer when their error was pointed out, was uncalled for. This property could be filled every night if it were staffed with people who cared about the customers.
The setting and the property were beautiful. Hard to realize that you were in the middle of the desert. Manager was helpful and friendly. There were two problems. One was that there’s no elevator in one building. The hotel and hotels.com should have revealed that. They had a luggage lift which helped. The reception area wasn’t accessible either. That being said, one can make a more informed decision when given more information. The main problem was the front desk staff. They were not friendly or informative. It was as if they had chips on their shoulders. I was not helped with the luggage lift upon leaving. They brought my bags out and left them in the middle of the lobby and walked away. There was a major discrepancy between what their info map/guide said and what Google and Apple said. When this was pointed out, they were rude and essentially said they were right. I realize that Alice Springs is not a big city/cosmopolitan place but to get cross with a customer when their error was pointed out, was uncalled for. This property could be filled every night if it were staffed with people who cared about the customers.
8
Hakan
3. feb. 2025
·
Overnattede 2 nætter
Pleasant hotel. Our room was large and the bed was very comfortable. Nice pool. Everywhere in the hotel was quiet as it was their low season. Restaurant food for breakfast and evening meal was mixed standard. The staff were friendly and helpful. We were advised not to wander around Alice Springs in the evening.
Pleasant hotel. Our room was large and the bed was very comfortable. Nice pool. Everywhere in the hotel was quiet as it was their low season. Restaurant food for breakfast and evening meal was mixed standard. The staff were friendly and helpful. We were advised not to wander around Alice Springs in the evening.
8
Alan Thomas
10. aug. 2023
·
A good property but bathrooms showing signs of age. Not having soft close toilet seats is an example and aging showers. Also adjoining room was not soundproofed. But overall, a safe property, easy parking and decent amenities on site.
A good property but bathrooms showing signs of age. Not having soft close toilet seats is an example and aging showers. Also adjoining room was not soundproofed. But overall, a safe property, easy parking and decent amenities on site.
10
Jason
24. mar. 2024
·
Overnattede 3 nætter
This is a nice place to stay. Rooms are spacious and well layed out. Restaurant is good but up in price. Suggest booking in advanced. Parking is good but can fill up quick.
This is a nice place to stay. Rooms are spacious and well layed out. Restaurant is good but up in price. Suggest booking in advanced. Parking is good but can fill up quick.
10
C
25. nov. 2025
·
Overnattede 2 nætter
The room was absolutely spotless and well equipped. The bedding was comfortable and the bathroom was large enough to comfortably accommodate two people. The location and layout was impressive, with the large swimming pool being a welcome and refreshing relief from the heat. Staff were friendly and overall we had a very pleasant stay.
The room was absolutely spotless and well equipped. The bedding was comfortable and the bathroom was large enough to comfortably accommodate two people. The location and layout was impressive, with the large swimming pool being a welcome and refreshing relief from the heat. Staff were friendly and overall we had a very pleasant stay.
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Rengøring
Tilbagemeldingerne er blandede: nogle fandt værelserne uplettede, mens andre rapporterede beskidte balkoner og badeværelser, uafhentede genstande, plettede poolglas og lejlighedsvise kakerlakker.
Relaterede gæsteanmeldelser
4
ROGER
13. dec. 2023
·
Overnattede 2 nætter
Accueil et personnel très sympathique et professionnel Concer Les infrastructures Chambre dégradée peinture écaillée porte Piscine et alentours sales non entretenus
Accueil et personnel très sympathique et professionnel Concer Les infrastructures Chambre dégradée peinture écaillée porte Piscine et alentours sales non entretenus
6
Christopher
29. dec. 2024
·
Overnattede 5 nætter
I couldn't fault the staff, they were all friendly and helpful. However, there were a few negative points: The chairs in the dining room needed a good clean. The glass fencing around the pool were smeary and needed cleaning. The rubbish bin by the pool wasn't emptied for at least a couple of days. Alice Springs itself did not feel safe at all, even during the day, so we did not venture out in the evening - I realise this is no fault of the hotel but it would have been nice if we were warned about this when checking in. Finally, about a month before we were due to arrive our flight got changed which meant we wouldn't arrive until a day later. Despite contacting the hotel they wouldn't refund for the first day and didn't even offer a room upgrade. It is a shame about these points, as it wouldn't take much effort to bring it round. But instead it just felt a little tired and neglected.
I couldn't fault the staff, they were all friendly and helpful. However, there were a few negative points: The chairs in the dining room needed a good clean. The glass fencing around the pool were smeary and needed cleaning. The rubbish bin by the pool wasn't emptied for at least a couple of days. Alice Springs itself did not feel safe at all, even during the day, so we did not venture out in the evening - I realise this is no fault of the hotel but it would have been nice if we were warned about this when checking in. Finally, about a month before we were due to arrive our flight got changed which meant we wouldn't arrive until a day later. Despite contacting the hotel they wouldn't refund for the first day and didn't even offer a room upgrade. It is a shame about these points, as it wouldn't take much effort to bring it round. But instead it just felt a little tired and neglected.
2
Judy
23. okt. 2023
·
Overnattede 5 nætter
Room’s dirty cockroaches in the bedroom and bathroom very dirty and In your picture it’s says it has swim up bar but doesn’t operate so should be taken down and not shown. I would like some sort of refund I was supposed to have garden view but was a road view with lots of noise hard to sleep only got 8 hours sleep in 5 days not happy with the motel at all would never every stay there again and would recommend it to anyone.
Room’s dirty cockroaches in the bedroom and bathroom very dirty and In your picture it’s says it has swim up bar but doesn’t operate so should be taken down and not shown. I would like some sort of refund I was supposed to have garden view but was a road view with lots of noise hard to sleep only got 8 hours sleep in 5 days not happy with the motel at all would never every stay there again and would recommend it to anyone.
6
Gerald
17. sep. 2023
·
Overnattede 2 nætter
Nice cool airy buildings Not any character and needing a good cleaning Breakfast not that nice, missing freshness and authentic food
Nice cool airy buildings Not any character and needing a good cleaning Breakfast not that nice, missing freshness and authentic food
10
Sally
22. sep. 2023
·
Overnattede 2 nætter
The hotel was generally very good, what let it down for us was the single bed was a little on the narrow side and the bathroom although functioned very well we did notice some rust staining just below the bottom hinge of the shower door. There was also some grout missing from the tiled area on the outside of the shower. We also saw some small cockroaches appear late on in the evening in the bathroom. They might have come through the gap in the grouting previously mentioned. But overall it was a great stay with great facilities and close to the town centre. I would recommend staying here
The hotel was generally very good, what let it down for us was the single bed was a little on the narrow side and the bathroom although functioned very well we did notice some rust staining just below the bottom hinge of the shower door. There was also some grout missing from the tiled area on the outside of the shower. We also saw some small cockroaches appear late on in the evening in the bathroom. They might have come through the gap in the grouting previously mentioned. But overall it was a great stay with great facilities and close to the town centre. I would recommend staying here
6
Annette
30. sep. 2025
·
Overnattede 2 nætter
The room was nice but the cleanliness of the shower was bad and the shower head was leaking and in need of repair or replacement.
The room was nice but the cleanliness of the shower was bad and the shower head was leaking and in need of repair or replacement.
8
Kym
15. apr. 2024
·
Overnattede 3 nætter
My room was lovely Generally place bit old looking eg from the front area the garden area has old electrical items in the front Price was expensive amd it wouldve been nice for breakfast to be included Pool area was relaxing but -bar area dirty plus needs weeding and maybe a few plants in garden Oberall a lovely stay
My room was lovely Generally place bit old looking eg from the front area the garden area has old electrical items in the front Price was expensive amd it wouldve been nice for breakfast to be included Pool area was relaxing but -bar area dirty plus needs weeding and maybe a few plants in garden Oberall a lovely stay
8
Roger
7. jan. 2026
·
Overnattede 1 nat
Zimmer ok, Balkon leider dreckig
Zimmer ok, Balkon leider dreckig
6
Kenneth
7. sep. 2023
·
Overnattede 1 nat
Room was 3 star for a 4.5 star price There was rice on carpet from previous occupants and the bathroom floor had dirt around the edges Toilet seat had rubber stops missing so moved around when seated if you were not careful Uncollected used dinner plates and cutlery outside our door from previous occupants Parking was hit and miss as all occupied unless you got lucky so had to park in no s parking area overnight
Room was 3 star for a 4.5 star price There was rice on carpet from previous occupants and the bathroom floor had dirt around the edges Toilet seat had rubber stops missing so moved around when seated if you were not careful Uncollected used dinner plates and cutlery outside our door from previous occupants Parking was hit and miss as all occupied unless you got lucky so had to park in no s parking area overnight
10
C
25. nov. 2025
·
Overnattede 2 nætter
The room was absolutely spotless and well equipped. The bedding was comfortable and the bathroom was large enough to comfortably accommodate two people. The location and layout was impressive, with the large swimming pool being a welcome and refreshing relief from the heat. Staff were friendly and overall we had a very pleasant stay.
The room was absolutely spotless and well equipped. The bedding was comfortable and the bathroom was large enough to comfortably accommodate two people. The location and layout was impressive, with the large swimming pool being a welcome and refreshing relief from the heat. Staff were friendly and overall we had a very pleasant stay.
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Værelser
Værelserne er generelt rummelige og komfortable, men tilbagevendende problemer omfatter upålidelig Wi-Fi på værelserne, periodisk mangel på varmt vand eller lavt vandtryk samt vedligeholdelses- eller støjproblemer på nogle værelser (lækage fra brusere, lysindfald eller værelser ud mod trafikken).
Relaterede gæsteanmeldelser
8
Majdi
27. dec. 2023
·
Overnattede 2 nætter
My recent stay at Mercure Alice Springs Resort had its highs and lows. The room in building 2 was clean and well-maintained, providing a comfortable space. However, the promised internet proved unreliable, which was a significant inconvenience as i work remotely. The standout feature was the welcoming and helpful staff, who were always ready to assist. Unfortunately, my room's proximity to the street led to early morning noise, attributed to aboriginal individuals. In summary, Mercure Alice Springs Resort offers a comfortable stay with excellent staff, but the inconsistent internet and street noise may impact some guests' enjoyment.
My recent stay at Mercure Alice Springs Resort had its highs and lows. The room in building 2 was clean and well-maintained, providing a comfortable space. However, the promised internet proved unreliable, which was a significant inconvenience as i work remotely. The standout feature was the welcoming and helpful staff, who were always ready to assist. Unfortunately, my room's proximity to the street led to early morning noise, attributed to aboriginal individuals. In summary, Mercure Alice Springs Resort offers a comfortable stay with excellent staff, but the inconsistent internet and street noise may impact some guests' enjoyment.
6
Angela
6. maj 2023
·
Overnattede 2 nætter
Garden rooms have glass panel with curtains that don’t completely block out the security lighting in the car park which made it hard to have a good sleep. There staff were helpful and courteous and Barra on Todd is a nice place to eat.
Garden rooms have glass panel with curtains that don’t completely block out the security lighting in the car park which made it hard to have a good sleep. There staff were helpful and courteous and Barra on Todd is a nice place to eat.
8
Carolyn
7. aug. 2025
·
Overnattede 2 nætter
After our previous location, the Mercure was a joy to come to. Clean room, spacious and a wonderful bed. Staff were friendly and welcoming.
After our previous location, the Mercure was a joy to come to. Clean room, spacious and a wonderful bed. Staff were friendly and welcoming.
8
SHUJI
3. jan. 2026
·
Overnattede 7 nætter
朝食は無料でサーブされる訳ではなくて、レストランで購入するだけです。 部屋は綺麗で、ベッド1、机1、テーブル1、冷蔵庫1、クローク1、トイレとシャワーと洗面台それぞれ1です。 夏は特に暑い場所ですが、クーラーがあるので問題なし。ただし！Wi-Fiはほぼ期待できません。PCでなら何とかなりますが、スマホはほぼ繋がらないです。パインギャップというアメリカ衛生基地を経由するため、とか言われることもありますが、関係ないです。受付までいけば良くなります。が、部屋でWi-Fiが使えないのでは仕事にも関わるので、要注意です。
朝食は無料でサーブされる訳ではなくて、レストランで購入するだけです。 部屋は綺麗で、ベッド1、机1、テーブル1、冷蔵庫1、クローク1、トイレとシャワーと洗面台それぞれ1です。 夏は特に暑い場所ですが、クーラーがあるので問題なし。ただし！Wi-Fiはほぼ期待できません。PCでなら何とかなりますが、スマホはほぼ繋がらないです。パインギャップというアメリカ衛生基地を経由するため、とか言われることもありますが、関係ないです。受付までいけば良くなります。が、部屋でWi-Fiが使えないのでは仕事にも関わるので、要注意です。
6
Steven
23. mar. 2024
·
Overnattede 1 nat
No hot water in the morning for a shower. So overpriced in comparison to others.
No hot water in the morning for a shower. So overpriced in comparison to others.
10
Ram
15. aug. 2025
·
Overnattede 1 nat
I gave a 5 starts review because I think the current grades do it some injustice. The beds in this hotel are simply fabulous. Regarding the room -in our first visit we were upgraded to a room starting with 3 (in the river block) and this room was excellent. In our second visit we stayed in a rooms starting with 2 and the room needed some update, and more intriguing - was located on the main road so noisy. So in order to fully enjoy - ask for a room in the river block or at least a room not facing the road. The coupon provided in reception makes the breakfast buffet a great deal. It was too cold for the pool and it is less inviting than the picture they publish.
I gave a 5 starts review because I think the current grades do it some injustice. The beds in this hotel are simply fabulous. Regarding the room -in our first visit we were upgraded to a room starting with 3 (in the river block) and this room was excellent. In our second visit we stayed in a rooms starting with 2 and the room needed some update, and more intriguing - was located on the main road so noisy. So in order to fully enjoy - ask for a room in the river block or at least a room not facing the road. The coupon provided in reception makes the breakfast buffet a great deal. It was too cold for the pool and it is less inviting than the picture they publish.
8
Mitchell
11. sep. 2025
·
Overnattede 3 nætter
The bed was so comfortable, I had the most amazing sleep. I also asked for a quiet room and staff were very accomodating of this (though it's not a noisy area anyway, so I think most rooms would have been fine). However, the shower head in my room dripped constantly and needs replacing. Staff were mostly indifferent, with the exception of an older Australian man, who was very friendly and welcoming. All up, I would happily stay there again.
The bed was so comfortable, I had the most amazing sleep. I also asked for a quiet room and staff were very accomodating of this (though it's not a noisy area anyway, so I think most rooms would have been fine). However, the shower head in my room dripped constantly and needs replacing. Staff were mostly indifferent, with the exception of an older Australian man, who was very friendly and welcoming. All up, I would happily stay there again.
6
Annette
30. sep. 2025
·
Overnattede 2 nætter
The room was nice but the cleanliness of the shower was bad and the shower head was leaking and in need of repair or replacement.
The room was nice but the cleanliness of the shower was bad and the shower head was leaking and in need of repair or replacement.
4
PAUL
18. aug. 2025
·
Overnattede 1 nat
Cold showers and reception didn't care!
Cold showers and reception didn't care!
8
albert
8. okt. 2025
·
Overnattede 5 nætter
Great service. Your hot water runs out in the shower quite quickly so needs to be addressed.
Great service. Your hot water runs out in the shower quite quickly so needs to be addressed.
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Service
Mange gæster roser det venlige og imødekommende personale, men flere rapporterer underbemanding, langsom betjening i restauranten, manglende svar fra receptionen og dårlig håndtering af forstyrrelser eller problemer med booking/refusion.
Relaterede gæsteanmeldelser
10
Dameyon
31. okt. 2025
·
Overnattede 2 nætter
Staff are super friendly and helpful. Some of the best in Alice.
Staff are super friendly and helpful. Some of the best in Alice.
4
Shweta
16. nov. 2025
·
Overnattede 1 nat
Not enough staff to attend to your needs.
Not enough staff to attend to your needs.
2
stephen
18. jul. 2025
·
Overnattede 1 nat
after six nights on the larapinta trail we were looking forward to a restful nights sleep. we upgraded our room which included a bath. about 2am our very noisy neighbours in the adjoining room came home and from that point we didn’t sleep again. I knocked on their door and spoke to them once. we then called hotel reception/security another two times over the next few hours and they came and spoke to the offending guests. nothing changed. no offer to change rooms or eject the noisy neighbours. in the morning I spoke to the receptionist who checked us in. he was aware of the disruption. I asked about a refund and was told because we booked through a third party no refund was possible. he suggested we contact hotels.com. (we were offered free b/f which we declined as we had an early flight to get to). after contacting hotels.com who tried to get a refund on our behalf we were told the hotel had declined our request. Obviously the hotel is not responsible for the bad guest behaviour but they need a better policy to deal with situations like ours. We stayed at the hotel the night before our trek and the night after. rooms seem to vary according to the different buildings. It’s an ok hotel but certainly can’t recommend after our experience.
after six nights on the larapinta trail we were looking forward to a restful nights sleep. we upgraded our room which included a bath. about 2am our very noisy neighbours in the adjoining room came home and from that point we didn’t sleep again. I knocked on their door and spoke to them once. we then called hotel reception/security another two times over the next few hours and they came and spoke to the offending guests. nothing changed. no offer to change rooms or eject the noisy neighbours. in the morning I spoke to the receptionist who checked us in. he was aware of the disruption. I asked about a refund and was told because we booked through a third party no refund was possible. he suggested we contact hotels.com. (we were offered free b/f which we declined as we had an early flight to get to). after contacting hotels.com who tried to get a refund on our behalf we were told the hotel had declined our request. Obviously the hotel is not responsible for the bad guest behaviour but they need a better policy to deal with situations like ours. We stayed at the hotel the night before our trek and the night after. rooms seem to vary according to the different buildings. It’s an ok hotel but certainly can’t recommend after our experience.
10
Richard
14. feb. 2025
·
Overnattede 2 nætter
A very comfortable place to stay with excellent staff.
A very comfortable place to stay with excellent staff.
2
Eunice
24. feb. 2024
·
Overnattede 1 nat
Mercure Alice Springs Resort management had zero compassion when we tried to cancel approx 14 days ago when our mum passed away and had to cancel our 7 week trip to Australia after 2 weeks in New Zealand and return home to Toronto. Just because it was a non refundable booking - They refused a refund nor a credit for a future stay. As info - Every single hotel and airline and tour we had booked in Australia showed great compassion and kindness at this difficult time except Mercure Alice Springs Resort. We were refunded and credited by every single one except them. We definitely will be returning for our dream vacation to Australia this time with additional family and will definitely NOT be booking with you and will never refer your chain of hotels nor book with you’ll ever again. Truly shameful not to even show some consideration - just any consideration.
Mercure Alice Springs Resort management had zero compassion when we tried to cancel approx 14 days ago when our mum passed away and had to cancel our 7 week trip to Australia after 2 weeks in New Zealand and return home to Toronto. Just because it was a non refundable booking - They refused a refund nor a credit for a future stay. As info - Every single hotel and airline and tour we had booked in Australia showed great compassion and kindness at this difficult time except Mercure Alice Springs Resort. We were refunded and credited by every single one except them. We definitely will be returning for our dream vacation to Australia this time with additional family and will definitely NOT be booking with you and will never refer your chain of hotels nor book with you’ll ever again. Truly shameful not to even show some consideration - just any consideration.
6
holly
13. aug. 2025
·
Overnattede 3 nætter
The setting and the property were beautiful. Hard to realize that you were in the middle of the desert. Manager was helpful and friendly. There were two problems. One was that there’s no elevator in one building. The hotel and hotels.com should have revealed that. They had a luggage lift which helped. The reception area wasn’t accessible either. That being said, one can make a more informed decision when given more information. The main problem was the front desk staff. They were not friendly or informative. It was as if they had chips on their shoulders. I was not helped with the luggage lift upon leaving. They brought my bags out and left them in the middle of the lobby and walked away. There was a major discrepancy between what their info map/guide said and what Google and Apple said. When this was pointed out, they were rude and essentially said they were right. I realize that Alice Springs is not a big city/cosmopolitan place but to get cross with a customer when their error was pointed out, was uncalled for. This property could be filled every night if it were staffed with people who cared about the customers.
The setting and the property were beautiful. Hard to realize that you were in the middle of the desert. Manager was helpful and friendly. There were two problems. One was that there’s no elevator in one building. The hotel and hotels.com should have revealed that. They had a luggage lift which helped. The reception area wasn’t accessible either. That being said, one can make a more informed decision when given more information. The main problem was the front desk staff. They were not friendly or informative. It was as if they had chips on their shoulders. I was not helped with the luggage lift upon leaving. They brought my bags out and left them in the middle of the lobby and walked away. There was a major discrepancy between what their info map/guide said and what Google and Apple said. When this was pointed out, they were rude and essentially said they were right. I realize that Alice Springs is not a big city/cosmopolitan place but to get cross with a customer when their error was pointed out, was uncalled for. This property could be filled every night if it were staffed with people who cared about the customers.
4
PAUL
18. aug. 2025
·
Overnattede 1 nat
Cold showers and reception didn't care!
Cold showers and reception didn't care!
6
Veronica
4. jul. 2023
·
Overnattede 3 nætter
Our room was adjacent an exterior doorway and the noise of people coming and going was a problem - door slammed constantly - would have been so easy to install a soft close mechanism. At night there were people sitting on the steps of this doorway playing music and talking loudly on phones - at 3 and 4 am. No answer from "24-hour" reception so had to go outside to ask them for some consideration. Water pressure, hot water available for 2 adults to have short showers, toiletries, and Wi-Fi need an upgrade. Restaurant service was slow, food was OK but expensive.
Our room was adjacent an exterior doorway and the noise of people coming and going was a problem - door slammed constantly - would have been so easy to install a soft close mechanism. At night there were people sitting on the steps of this doorway playing music and talking loudly on phones - at 3 and 4 am. No answer from "24-hour" reception so had to go outside to ask them for some consideration. Water pressure, hot water available for 2 adults to have short showers, toiletries, and Wi-Fi need an upgrade. Restaurant service was slow, food was OK but expensive.
10
Joanne
2. jan. 2026
·
Overnattede 2 nætter
Staff were wonderful Room was fantastic A beautiful place to stay
Staff were wonderful Room was fantastic A beautiful place to stay
4
Shweta
13. nov. 2025
·
Overnattede 1 nat
The room had bad urine smell. Complained to reception and he told me he can’t do anything since he is ONLY staff in the hotel managing. So basically there was no other staff in the whole hotel to look after guests. Called reception for 2 hours, no response. Also breakfast had very less option.
The room had bad urine smell. Complained to reception and he told me he can’t do anything since he is ONLY staff in the hotel managing. So basically there was no other staff in the whole hotel to look after guests. Called reception for 2 hours, no response. Also breakfast had very less option.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Konsekvent rost som en nem, kort gåtur til bymidten og vigtige faciliteter; nogle gæster blev rådet til at være forsigtige om natten.
Relaterede gæsteanmeldelser
10
Joan
15. jun. 2024
·
Overnattede 1 nat
Beautiful surroundings. Close to main shopping area and to coffee shops Etc. Nice pool.
Beautiful surroundings. Close to main shopping area and to coffee shops Etc. Nice pool.
10
Kathleen
8. jul. 2024
·
Overnattede 2 nætter
Great place to stay in Alice Springs! Close to town and so an easy walk. An easy walk to great walkways and cycle ways too
Great place to stay in Alice Springs! Close to town and so an easy walk. An easy walk to great walkways and cycle ways too
10
Terry
15. feb. 2025
·
Overnattede 1 nat
Good location. Can walk to town.
Good location. Can walk to town.
10
Lawrence
3. okt. 2025
·
Overnattede 2 nætter
Great location and a good calue for the money.
Great location and a good calue for the money.
8
Matt
1. dec. 2025
·
Overnattede 1 nat
Love the grounds, the trees and the birdlife. And easy walk to town. Just need a back gate.
Love the grounds, the trees and the birdlife. And easy walk to town. Just need a back gate.
10
Richard
29. apr. 2024
·
Overnattede 1 nat
5-10 minutes to the town centre. Room faced the main road but there is so little traffic at night that it’s not noisy.
5-10 minutes to the town centre. Room faced the main road but there is so little traffic at night that it’s not noisy.
10
Patrick
19. mar. 2024
·
Overnattede 1 nat
Good value. Helpful staff. Great location.
Good value. Helpful staff. Great location.
10
charles
8. dec. 2023
·
Overnattede 3 nætter
The hotel is wonderfully located a short walk from the center of town where the restaurants and galleries are located.
The hotel is wonderfully located a short walk from the center of town where the restaurants and galleries are located.
10
Terry
14. feb. 2025
·
Overnattede 2 nætter
Close to city centre. safe in day time. Great staff. Walkable.
Close to city centre. safe in day time. Great staff. Walkable.
8
Hakan
3. feb. 2025
·
Overnattede 2 nætter
Pleasant hotel. Our room was large and the bed was very comfortable. Nice pool. Everywhere in the hotel was quiet as it was their low season. Restaurant food for breakfast and evening meal was mixed standard. The staff were friendly and helpful. We were advised not to wander around Alice Springs in the evening.
Pleasant hotel. Our room was large and the bed was very comfortable. Nice pool. Everywhere in the hotel was quiet as it was their low season. Restaurant food for breakfast and evening meal was mixed standard. The staff were friendly and helpful. We were advised not to wander around Alice Springs in the evening.
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Spisning
Restauranten på stedet modtager hyppigt komplimenter for velsmagende måltider og gode morgenmåltider, men anmeldelser nævner også begrænsede menuer, høje priser og langsom eller inkonsekvent service.
Relaterede gæsteanmeldelser
6
Patrick
1. jan. 2025
·
Overnattede 3 nætter
In general the property was fairly maintained and in a convenient location however there wasn’t much on the menu for dinner.
In general the property was fairly maintained and in a convenient location however there wasn’t much on the menu for dinner.
6
Matt
1. jul. 2025
·
Overnattede 1 nat
Normally have a great stay but tonight waited one hour for my meal and eventually gave up, walked out, and caught a Taxi into town for dinner. A fabulous pizza at Bella, which are always great.
Normally have a great stay but tonight waited one hour for my meal and eventually gave up, walked out, and caught a Taxi into town for dinner. A fabulous pizza at Bella, which are always great.
10
Daniela
10. maj 2023
·
Overnattede 1 nat
Fantastic clean and modern hotel. Restaurant meals were A+
Fantastic clean and modern hotel. Restaurant meals were A+
6
Gerald
17. sep. 2023
·
Overnattede 2 nætter
Nice cool airy buildings Not any character and needing a good cleaning Breakfast not that nice, missing freshness and authentic food
Nice cool airy buildings Not any character and needing a good cleaning Breakfast not that nice, missing freshness and authentic food
4
Peter
24. jun. 2023
·
Overnattede 3 nætter
Very disappointed! Breakfast couldn’t eat… poor buffet breakfast with scrambled eggs or overcooked boiled eggs. Bathroom was equivalent to that of a 3 star max standard. Dinner was expensive with poor service, I sat for 30 minutes with a half full restaurant before being served… 15 minutes of attempted eye contact with staff was not successful. The meal however was tasty!
Very disappointed! Breakfast couldn’t eat… poor buffet breakfast with scrambled eggs or overcooked boiled eggs. Bathroom was equivalent to that of a 3 star max standard. Dinner was expensive with poor service, I sat for 30 minutes with a half full restaurant before being served… 15 minutes of attempted eye contact with staff was not successful. The meal however was tasty!
10
Ann
20. aug. 2025
·
Overnattede 2 nætter
The restaurant was amazing. We had a wonderful stay. Thank you.
The restaurant was amazing. We had a wonderful stay. Thank you.
8
Hakan
3. feb. 2025
·
Overnattede 2 nætter
Pleasant hotel. Our room was large and the bed was very comfortable. Nice pool. Everywhere in the hotel was quiet as it was their low season. Restaurant food for breakfast and evening meal was mixed standard. The staff were friendly and helpful. We were advised not to wander around Alice Springs in the evening.
Pleasant hotel. Our room was large and the bed was very comfortable. Nice pool. Everywhere in the hotel was quiet as it was their low season. Restaurant food for breakfast and evening meal was mixed standard. The staff were friendly and helpful. We were advised not to wander around Alice Springs in the evening.
8
john
17. feb. 2025
·
Overnattede 2 nætter
Ok hotel , nice swimming pool. The restaurant menu is poor ,limited choice and its the only hotel in the Southern Hemisphere where I've ever been charged for water with a meal
Ok hotel , nice swimming pool. The restaurant menu is poor ,limited choice and its the only hotel in the Southern Hemisphere where I've ever been charged for water with a meal
10
Jason
24. mar. 2024
·
Overnattede 3 nætter
This is a nice place to stay. Rooms are spacious and well layed out. Restaurant is good but up in price. Suggest booking in advanced. Parking is good but can fill up quick.
This is a nice place to stay. Rooms are spacious and well layed out. Restaurant is good but up in price. Suggest booking in advanced. Parking is good but can fill up quick.
10
Martin
10. nov. 2024
·
Overnattede 2 nætter
Nice room. Brilliant luggage lift for rooms on second floor. Excellent breakfasts but reserve ahead for better price. Tasty dinners. Helpful reception staff.
Nice room. Brilliant luggage lift for rooms on second floor. Excellent breakfasts but reserve ahead for better price. Tasty dinners. Helpful reception staff.
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4
Angela
for 3 uger siden
·
Overnattede 1 nat
Got an unexplained charge to my card. Tried messaging them and emailing them about it but no response. Found dead bugs in the bathroom
Got an unexplained charge to my card. Tried messaging them and emailing them about it but no response. Found dead bugs in the bathroom
8
Ella
for 3 uger siden
·
Overnattede 5 nætter
Nice and close to town. Helpful staff. Showing signs of wear but clean and comfortable. Nice going for walks along the river.
Nice and close to town. Helpful staff. Showing signs of wear but clean and comfortable. Nice going for walks along the river.
8
Geoff
3. sep. 2026
·
Overnattede 1 nat
Large complex with a variety of room types. Stayed in suite and it was clean and spacious. Pool looked nice but was not heated so not useable.
Large complex with a variety of room types. Stayed in suite and it was clean and spacious. Pool looked nice but was not heated so not useable.
6
Pascal
27. aug. 2026
·
Overnattede 1 nat
Staff at the reception and restaurant offered poor service (no smile and cannot take order properly and we waited 15-29 min only to get water). Hotel need some love…everything looks like the 90s.
Staff at the reception and restaurant offered poor service (no smile and cannot take order properly and we waited 15-29 min only to get water). Hotel need some love…everything looks like the 90s.
8
Katherine
6. aug. 2026
·
Overnattede 3 nætter
The hotel had mixed reviews and I feel these were justified. The staff were extremely friendly and helpful. Special shout out to Lucy in the restaurant who helped with dietary requirements. The room was big, the view of the Todd River was lovely and the bed was very comfortable. The fridge was also a good size. On the other hand little things were wrong that would not be expected for a four star hotel:the bath mat was fraying at the edges, one bath towel had a hole in, the balcony was not super clean and there was an ashtray available for smokers(surely this would cause smoke to waft into the room). The food at the restaurant was very average (vegetables overcooked etc) dietary needs were not listed on the menu and there was a shortage of dairy free items. The food was also very overpriced for what it was. The hotel felt safe which was the main thing I wanted in Alice. Overall I was comfortable in the bed, and large room, plus staff were helpful so I would stay again.
The hotel had mixed reviews and I feel these were justified. The staff were extremely friendly and helpful. Special shout out to Lucy in the restaurant who helped with dietary requirements. The room was big, the view of the Todd River was lovely and the bed was very comfortable. The fridge was also a good size. On the other hand little things were wrong that would not be expected for a four star hotel:the bath mat was fraying at the edges, one bath towel had a hole in, the balcony was not super clean and there was an ashtray available for smokers(surely this would cause smoke to waft into the room). The food at the restaurant was very average (vegetables overcooked etc) dietary needs were not listed on the menu and there was a shortage of dairy free items. The food was also very overpriced for what it was. The hotel felt safe which was the main thing I wanted in Alice. Overall I was comfortable in the bed, and large room, plus staff were helpful so I would stay again.
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-11: 153.89042910607913USD
- 2026-10-12: 259.81501439871215USD
- 2026-10-13: 151.891852993042USD
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: 126.63932600000001USD
- 2026-10-17: 113.79594530158998USD
- 2026-10-18: 136.90252359498598USD
- 2026-10-19: 143.50782688287356USD
- 2026-10-20: 143.1538710365143USD
- 2026-10-21: 143.1538710365143USD
- 2026-10-22: 142.01922353356935USD
- 2026-10-23: 111.88486418035889USD
- 2026-10-24: 134.98051521884156USD
- 2026-10-25: 126.90964302980042USD
- 2026-10-26: 138.6918402113495USD
- 2026-10-27: 143.1538710365143USD
- 2026-10-28: 143.1538710365143USD
- 2026-10-29: 123.0584098431244USD
- 2026-10-30: 100.5638604282074USD
- 2026-10-31: 117.92704617826844USD
- 2026-11-01: 114.65535936505128USD
- 2026-11-02: 119.08878096099855USD
- 2026-11-03: 162.1130259730835USD
- 2026-11-04: 124.38161662040712USD
- 2026-11-05: 129.18305926954653USD
- 2026-11-06: 110.16548028538514USD
- 2026-11-07: 110.11675225271607USD
- 2026-11-08: 111.3001363386078USD
- 2026-11-09: 129.37796284994508USD
- 2026-11-10: 217.0062192843628USD
- 2026-11-11: 122.02495487687683USD
- 2026-11-12: 163.28774862765505USD
- 2026-11-13: 166.72429334539797USD
- 2026-11-14: 158.89906208468628USD
- 2026-11-15: 140.84976785006714USD
- 2026-11-16: 168.67305554049685USD
- 2026-11-17: 142.52637470565796USD
- 2026-11-18: 149.8932768800049USD
- 2026-11-19: 145.81995878009033USD
- 2026-11-20: 124.91106691676332USD
- 2026-11-21: 103.19748276731873USD
- 2026-11-22: 117.35623818862916USD
- 2026-11-23: 148.89398882348635USD
- 2026-11-24: 146.41163799761964USD
- 2026-11-25: 114.82938316728212USD
- 2026-11-26: 205.1141168331299USD
- 2026-11-27: 187.18182459869385USD
- 2026-11-28: 93.94781799151612USD
- 2026-11-29: 115.00941781474305USD
- 2026-11-30: 107.77956804180909USD
- 2026-12-01: 204.65469331121827USD
- 2026-12-02: 106.36907147938538USD
- 2026-12-03: 142.91976443281555USD
- 2026-12-04: 93.94781799151612USD
- 2026-12-05: 104.53348076005555USD
- 2026-12-06: 95.27102476879884USD
- 2026-12-07: 103.29794853041078USD
- 2026-12-08: 105.85669608761597USD
- 2026-12-09: 127.52201391938783USD
- 2026-12-10: 105.8078740018921USD
- 2026-12-11: 97.45462034120179USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
- Dette overnatningssted anvender delvist solenergi
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Op til 3 børn i alderen 12 år og derunder kan overnatte gratis på deres forældres eller værgers værelse, hvis de eksisterende sengepladser benyttes.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Det anbefales at have en bil for at komme til og fra dette overnatningssted.
Virksomhedsoplysninger
Overnatningsstedets registreringsnummer 91227482707
- Gebyr for morgenmadsbuffet: Mellem 20 og 35 AUD for voksne og mellem 12 og 15 AUD for børn (cirkapriser)
- Gebyr for sen udtjekning: 49 AUD (afhænger af tilgængelighed)
- Gebyr for baby-/barneseng: 10.0 AUD pr. nat
- Gebyr for ekstra seng: 40.0 AUD pr. nat
- Betaling med kreditkort er underlagt et tillægsgebyr på 1.4%
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Ikkerygerværelser
Roomservice
Turistservice
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Bar ved poolen
Picnic-område/Borde
Beach Sun Loungers
Hegn omkring svømmepøl
Wheelchair Accessible (Limited)
Aktiviteter
Swimmingpool
Have
Golfbane (i nærheden)
Udendørs pool
Udendørs møbler
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Serviceydelser
Turistservice
Rengøring
Beværtningsfaciliteter
Sikkerhedsboks
Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Parkering
Parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi