Royal Solaris Cancun - All Inclusive
US$ 154
/noite
Média para setembro
Preços para Royal Solaris Cancun - All Inclusive
Selecione datas para ver preços e disponibilidade
US$ 154
/noite
Média para setembro
Preços médios mensais
Em Royal Solaris Cancun - All Inclusive, o preço por noite é, em média, US$ 154 no mês mais barato (setembro) e US$ 522 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 331 |
| fevereiro | US$ 522 |
| março | US$ 399 |
| abril | US$ 218 |
| maio | US$ 186 |
| junho | US$ 191 |
| julho | US$ 193 |
| agosto | US$ 186 |
| setembro | US$ 154 |
| outubro | US$ 159 |
| novembro | US$ 295 |
| dezembro | US$ 357 |
J
F
M
A
M
J
J
A
set. · US$ 154
S
O
N
D
Mais caro: fevereiro (aprox. US$ 522)
Mais barato: setembro (aprox. US$ 154)
Sobre este alojamento
Alivie o stress com massagens, tratamentos corporais e tratamentos faciais. Se procura opções de entretenimento e de lazer, encontrará uma piscina exterior e uma sala de fitness. Entre as facilidades adicionais contam-se Wi-fi grátis, servi...
Comodidades
Alivie o stress com massagens, tratamentos corporais e tratamentos faciais. Se procura opções de entretenimento e de lazer, encontrará uma piscina exterior e uma sala de fitness. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais.
Comodidades para negócios
As principais comodidades incluem registo de saída rápido, um serviço de limpeza a seco e uma receção aberta 24 horas. Há estacionamento com motorista grátis no local.
Restaurante
Relaxe com uma bebida refrescante no bar à beira da piscina ou num dos 2 bares/lounges. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 6:30 e as 11:00.
Quartos
Sinta-se em casa num dos 299 quartos, com produtos grátis no minibar e um televisor LED. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã com um chuveiro fixo e artigos de higiene grátis. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Uma estadia Royal Solaris Cancun - All Inclusive coloca-o no coração de Cancún, a 15 minutos a pé de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc e de Campo de Golfe Iberostar Cancún. Este alojamento com tudo incluído está a 1,3 km (0,8 mi) de Playa Delfines e a 7,1 km (4,4 mi) de Centro Comercial La Isla.
O que há nas proximidades
Lagoa Nichupté(0.2 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc(0.6 milhas)
Ruínas de El Rey(0.7 milhas)
Campo de Golfe Iberostar Cancún(0.7 milhas)
Ponto de Partida Ruínas El Rey(0.7 milhas)
Playa Delfines(0.8 milhas)
Parque Nacional Arrecife de Puerto Morelos(1.5 milhas)
Ponto de Partida da Trilha Museo Maya(1.8 milhas)
Museo Maya de Cancún(2 milhas)
San Miguelito(2.2 milhas)
Oasis Arena(2.2 milhas)
Aquaworld(2.5 milhas)
Playa Ballenas(3.1 milhas)
Centro Comercial Luxury Avenue(3.8 milhas)
Kukulcan Plaza(3.8 milhas)
O aeroporto preferencial para Royal Solaris Cancun - All Inclusive é o de Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(8.6 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Localização
Blvd. Kukulcan Km. 20.5. Lote. 64 2a etapa. Sección A, Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Estado de Quintana Roo, México
Lagoa Nichupté (0.2 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc (0.6 milhas)
Ruínas de El Rey (0.7 milhas)
Campo de Golfe Iberostar Cancún (0.7 milhas)
Ponto de Partida Ruínas El Rey (0.7 milhas)
Playa Delfines (0.8 milhas)
Opções de quartos
6
Quarto Deluxe, vista para o oceano (Deal of the Day)
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
6
Deluxe Room, Jetted Tub, Ocean View Free Wi-Fi
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
366 ft²
VarandaAr condicionadoWi-Fi (gratuito)Casa de banho privada
6
Deluxe Room, Ocean View Free Wi-Fi
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
366 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
6
Deluxe Lagoon Room Free Wi-Fi
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
366 ft²
Ar condicionadoWi-Fi (gratuito)Casa de banho privada
Avaliações dos hóspedes sobre Royal Solaris Cancun - All Inclusive
7.8
Bom
Com base em 1.405 avaliações verificadas
Quem se hospeda aqui?
Negócios
0%
Casal
34%
Família
51%
Grupos
13%
Individual
0%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Royal Solaris Cancun - Tudo Incluído, os viajantes frequentemente elogiam a simpatia da equipe, o ambiente familiar e a localização à beira-mar. Muitos, no entanto, observam inconsistências na qualidade da comida, dificuldade em reservar os restaurantes especializados e, ocasionalmente, bebidas diluídas no pacote tudo incluído.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Royal Solaris Cancun - Tudo Incluído, os viajantes frequentemente elogiam a simpatia da equipe, o ambiente familiar e a localização à beira-mar. Muitos, no entanto, observam inconsistências na qualidade da comida, dificuldade em reservar os restaurantes especializados e, ocasionalmente, bebidas diluídas no pacote tudo incluído.
Os quartos variam de modernos a antigos; as vistas para o oceano são populares, mas paredes finas, Wi-Fi instável no quarto e problemas de manutenção, como ar condicionado com vazamentos ou jacuzzis quebrados, aparecem em várias avaliações. As famílias gostam das piscinas, do clube infantil, do spa e dos shows noturnos, embora espreguiçadeiras e sombra sejam limitados, algumas áreas fecham cedo e reformas ou fechamentos ocasionais afetam o acesso. Espere um resort familiar e animado, com atividades energéticas, refeições irregulares e infraestrutura envelhecida.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Múltiplas piscinas, área infantil, spa e shows noturnos são os destaques, e alguns hóspedes usufruem das instalações da propriedade irmã. A superlotação, sombra e espreguiçadeiras limitadas, fechamentos precoces e obras ou fechamentos periódicos são reclamações recorrentes.
Avaliações dos hóspedes relacionadas
8
Nathan
1 de nov. de 2025
·
A estadia foi de 5 noites
The staff was amazing. Used the spa too and the massages were great
The staff was amazing. Used the spa too and the massages were great
6
Thea
6 de dez. de 2025
·
A estadia foi de 3 noites
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
8
Tsharra
29 de set. de 2025
·
A estadia foi de 4 noites
Room was clean just outdated. They were renovating a pool on our side of building and unclear how we should get to the main pool or accessing kids club. But we figured it out. First experience of being charged seaweed cleaning of the beach but definitely understand the need. Overall, it was a good property!
Room was clean just outdated. They were renovating a pool on our side of building and unclear how we should get to the main pool or accessing kids club. But we figured it out. First experience of being charged seaweed cleaning of the beach but definitely understand the need. Overall, it was a good property!
6
Rachel
13 de abr. de 2025
·
A estadia foi de 7 noites
Beautiful beaches, nice area, yummy dinners. Unfortunately no night life what so ever so that was disappointing. Everything closed at 10-11pm every night. There weren't many gluten free options for my mother which was difficult. Breakfast wasn't great but dinners were excellent at every restaurant.
Beautiful beaches, nice area, yummy dinners. Unfortunately no night life what so ever so that was disappointing. Everything closed at 10-11pm every night. There weren't many gluten free options for my mother which was difficult. Breakfast wasn't great but dinners were excellent at every restaurant.
8
Iva
10 de jul. de 2025
·
A estadia foi de 7 noites
Clean property and friendly staff. Food was fine, there was food all day long. Nice pools, but the lounges were placed almost on one another, too close. Not even a step apart. On the beach, there were not enough umbrellas. The pictures on Expedia.com display a lot more shade on the beach. Expedia, or the property should update the images. Also, we were supposed to have a free bottle of water per person daily, but couple of days no water was left in the room. Overall, we still had good vacation.
Clean property and friendly staff. Food was fine, there was food all day long. Nice pools, but the lounges were placed almost on one another, too close. Not even a step apart. On the beach, there were not enough umbrellas. The pictures on Expedia.com display a lot more shade on the beach. Expedia, or the property should update the images. Also, we were supposed to have a free bottle of water per person daily, but couple of days no water was left in the room. Overall, we still had good vacation.
10
Leon
9 de mar. de 2025
·
A estadia foi de 7 noites
Music, Excellent. Swimming pool has only 1 ladder to serve all sections.
Music, Excellent. Swimming pool has only 1 ladder to serve all sections.
6
Duane
8 de out. de 2025
·
A estadia foi de 7 noites
Pool under construction during visit. With food limited at pool. Quality of food has gone down since the last stay Not much variety
Pool under construction during visit. With food limited at pool. Quality of food has gone down since the last stay Not much variety
8
marty alan van
4 de mar. de 2025
·
A estadia foi de 7 noites
Very nice vacation at this resort. Staff, food, pools, pool activities during thr day all.great. the only complaint I have is the layout of the walking areas oitside around the pools is designed in such a way that it seems crowded and the lounge chairs at the pools are way to close together
Very nice vacation at this resort. Staff, food, pools, pool activities during thr day all.great. the only complaint I have is the layout of the walking areas oitside around the pools is designed in such a way that it seems crowded and the lounge chairs at the pools are way to close together
10
william raul
18 de out. de 2025
·
A estadia foi de 6 noites
This hotel is a little older, but the staff and the service makes up for it. Food is good and the best part is they share amenities with its sister more modern hotel next door. So you can use their restaurants and other services.
This hotel is a little older, but the staff and the service makes up for it. Food is good and the best part is they share amenities with its sister more modern hotel next door. So you can use their restaurants and other services.
8
Patrick
9 de fev. de 2025
·
A estadia foi de 7 noites
Very easy resort to get around in. Spa staff was great. Overall Staff was very helpful. This resort is very kid friendly.
Very easy resort to get around in. Spa staff was great. Overall Staff was very helpful. This resort is very kid friendly.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos relatam quartos limpos e áreas bem cuidadas, mas problemas recorrentes incluem vazamentos durante a chuva, avistamento de pragas e, ocasionalmente, pratos ou roupas de cama sujos.
Avaliações dos hóspedes relacionadas
8
Nair
8 de fev. de 2025
·
A estadia foi de 4 noites
In general all part outside of property is amazing, but the mold smell inside of my room was terrible. Also we foud some termites on the bed.
In general all part outside of property is amazing, but the mold smell inside of my room was terrible. Also we foud some termites on the bed.
2
Huber
9 de out. de 2025
·
A estadia foi de 3 noites
When we arrived the lobby and property looked beautiful but upon entering our room and the outside pool area we found it to be wore down, old, dirty and not as advertised in pictures and reviews we found online. Half the resort was shut down for construction which we were not informed about and upon looking at their website was not noted on their as well. It was the middle of day and only dining available was pool side where food was cold and old tasting. The pigeons were pooping all over tables we ate at, around the one pool open u could see cracks and wear and tear, and upon walking around the open facilities it was very dirty. We checked out 30 mins after arrival and went and stayed at a nearby resort.
When we arrived the lobby and property looked beautiful but upon entering our room and the outside pool area we found it to be wore down, old, dirty and not as advertised in pictures and reviews we found online. Half the resort was shut down for construction which we were not informed about and upon looking at their website was not noted on their as well. It was the middle of day and only dining available was pool side where food was cold and old tasting. The pigeons were pooping all over tables we ate at, around the one pool open u could see cracks and wear and tear, and upon walking around the open facilities it was very dirty. We checked out 30 mins after arrival and went and stayed at a nearby resort.
2
ASLI
20 de ago. de 2024
·
A estadia foi de 4 noites
Air conditioners don't work in the entire hotel. Some people tried sleeping on the pool chairs. Kids were crying. I had to stay another hotel even though I was paying for Royal Solaris because the room was 84 degrees. I stayed at this hotel 7 years ago. The roof of the main dininroom collapsed in the middle of the night. We had our meals outdoors in the summer heat. I thougt it was a one time issue so I booked the same hotel. It was a mistake. They didn't refund my money.
Air conditioners don't work in the entire hotel. Some people tried sleeping on the pool chairs. Kids were crying. I had to stay another hotel even though I was paying for Royal Solaris because the room was 84 degrees. I stayed at this hotel 7 years ago. The roof of the main dininroom collapsed in the middle of the night. We had our meals outdoors in the summer heat. I thougt it was a one time issue so I booked the same hotel. It was a mistake. They didn't refund my money.
2
Venkata
27 de dez. de 2024
·
A estadia foi de 2 noites
Water started to leak from the roof of the room we booked. Called reception and maintenance and no one took action. Also water was leaking from various roof ceilings of the entire hotel restaurants and lobby.
Water started to leak from the roof of the room we booked. Called reception and maintenance and no one took action. Also water was leaking from various roof ceilings of the entire hotel restaurants and lobby.
10
Bethanie
10 de nov. de 2025
·
A estadia foi de 3 noites
Room was very clean, excellent staff
Room was very clean, excellent staff
6
sharmaine
15 de nov. de 2024
·
A estadia foi de 6 noites
The staff were great and kind. The front desk was accommodating, and informative. The timeshare people were pushy, even when we attended the presentation, we had people still asking us to attend it. The property itself is outdated, they need new poolside loungers, they were so dirty and gross. Our room was also dirty. The bed sheets were itchy and we even found sand on our sheets. We also found what looked to be a booger on the curtain, it was absolutely disgusting, there was a hair in it and everything. Our jacuzzi was also disgusting, looked like it wasn't cleaned at all, we didn't even end up using it. Food was good, wish there was more a variety, but nonetheless it was still good. The snackbar was good, especially the pizza. The cups at the bars we so dirty, we watched the bar staff just dump the used dirty cups into a bucket of soapy water then rinse it. The activities were great, loved the entertainment.
The staff were great and kind. The front desk was accommodating, and informative. The timeshare people were pushy, even when we attended the presentation, we had people still asking us to attend it. The property itself is outdated, they need new poolside loungers, they were so dirty and gross. Our room was also dirty. The bed sheets were itchy and we even found sand on our sheets. We also found what looked to be a booger on the curtain, it was absolutely disgusting, there was a hair in it and everything. Our jacuzzi was also disgusting, looked like it wasn't cleaned at all, we didn't even end up using it. Food was good, wish there was more a variety, but nonetheless it was still good. The snackbar was good, especially the pizza. The cups at the bars we so dirty, we watched the bar staff just dump the used dirty cups into a bucket of soapy water then rinse it. The activities were great, loved the entertainment.
2
Richard
20 de mai. de 2024
·
A estadia foi de 6 noites
Horrible experience in this hotel stayed in Rm1109 first night find roaches in room took pictures and took it to front desk . The person in front desk had a bad attitude when told them they had roaches. Second every time called front desk because needed something they will say will go in 5 minutes never showed up had to constantly call them to get service we needed. The place did not look like it did in pictures very old my parents room was leaking from AC they did a Mickey Mouse fix. I don’t recommend staying here. Pay a little more and get a way better hotel.
Horrible experience in this hotel stayed in Rm1109 first night find roaches in room took pictures and took it to front desk . The person in front desk had a bad attitude when told them they had roaches. Second every time called front desk because needed something they will say will go in 5 minutes never showed up had to constantly call them to get service we needed. The place did not look like it did in pictures very old my parents room was leaking from AC they did a Mickey Mouse fix. I don’t recommend staying here. Pay a little more and get a way better hotel.
10
Pawel wojte
28 de set. de 2025
·
A estadia foi de 4 noites
Clean room
Clean room
2
Lerrick
23 de set. de 2025
·
A estadia foi de 2 noites
There was a roach in my room. Construction in one of the pools. Also fixing the leaking roof over the eating area with food out. Said they would give me a refund and didn’t.
There was a roach in my room. Construction in one of the pools. Also fixing the leaking roof over the eating area with food out. Said they would give me a refund and didn’t.
2
Obed
26 de mar. de 2025
·
A estadia foi de 3 noites
Por este medio deseo manifestar mi inconformidad respecto a la experiencia vivida durante mi estancia en el Hotel Royal Solaris Cancún. Considero que el servicio recibido no corresponde con el costo pagado ni con lo que se promociona, lo cual genera una profunda sensación de insatisfacción. Lamentablemente, no se cuenta con un mecanismo claro ni profesional para canalizar quejas o sugerencias, lo cual deja al huésped en un estado de indefensión ante situaciones que requieren atención oportuna. Lamentamos profundamente que, pese a haber confiado en el servicio ofrecido por el hotel, la experiencia haya sido deficiente. Por tal motivo, procederé a presentar mi denuncia formal ante PROFECO, ya que considero que no se están respetando los derechos del consumidor ni las condiciones prometidas al momento de la contratación del servicio. Espero que esta situación sirva como una llamada de atención para mejorar sus estándares de calidad y atención al cliente. Y agregó se fue el agua, no sirve el teléfono, estaban reparando a lado de la habitación y se oían martillazos toda la noche , el baño igual disfuncional .
Por este medio deseo manifestar mi inconformidad respecto a la experiencia vivida durante mi estancia en el Hotel Royal Solaris Cancún. Considero que el servicio recibido no corresponde con el costo pagado ni con lo que se promociona, lo cual genera una profunda sensación de insatisfacción. Lamentablemente, no se cuenta con un mecanismo claro ni profesional para canalizar quejas o sugerencias, lo cual deja al huésped en un estado de indefensión ante situaciones que requieren atención oportuna. Lamentamos profundamente que, pese a haber confiado en el servicio ofrecido por el hotel, la experiencia haya sido deficiente. Por tal motivo, procederé a presentar mi denuncia formal ante PROFECO, ya que considero que no se están respetando los derechos del consumidor ni las condiciones prometidas al momento de la contratación del servicio. Espero que esta situación sirva como una llamada de atención para mejorar sus estándares de calidad y atención al cliente. Y agregó se fue el agua, no sirve el teléfono, estaban reparando a lado de la habitación y se oían martillazos toda la noche , el baño igual disfuncional .
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos oferecem boas vistas para o oceano ou lagoa e espaço adequado, mas muitos mencionam decoração datada, paredes finas, corredores barulhentos, Wi-Fi instável no quarto, travesseiros duros, problemas com o ar condicionado e alguns jacuzzis com defeito na varanda.
Avaliações dos hóspedes relacionadas
6
YUKI
7 de ago. de 2025
·
A estadia foi de 2 noites
The rooms were clean and the staff at the pool and restaurant were excellent. The prices were reasonable and the food was delicious. The walls are thin and you can clearly hear conversations from the hallway.
The rooms were clean and the staff at the pool and restaurant were excellent. The prices were reasonable and the food was delicious. The walls are thin and you can clearly hear conversations from the hallway.
8
Barbara
24 de set. de 2025
·
A estadia foi de 5 noites
Overall, this property is pretty good bang for your buck. The rooms were fairly basic, but clean. The amenities were nice
Overall, this property is pretty good bang for your buck. The rooms were fairly basic, but clean. The amenities were nice
6
Haley
21 de fev. de 2026
·
A estadia foi de 5 noites
Room had a beautiful ocean view and housekeeping did a great job each day. However we booked a room with jetted tub on balcony and the jets did not work. We called to ask for it to be fixed several times, each time they would act like they knew nothing about it and then finally after 2 receptionist conspired behind the wall of reception for 5 minutes, they came with a video on a cellphone of water in a tub and said ‘see it works, they can show you how to use it.’ We had a good laugh.. we don’t need someone to show us how to fill a tub and push a button. But what do you know.. we returned to our room later that day and it was actually fixed. The only thing good at the buffet was the Mexican coffee. Only able to get a reservation at the restaurants 2x in 5 days. Come to find out they make 2 of three available to guests at the sister resorts. And the times we did get in the tables were 80% empty. Not to mention the pool which was very over crowded (available to sister resorts as well) and impossible to get a lounge chair unless you go down the night before and throw a towel over them, which they say is against the rules yet EVERYONE dos it. We spent 7 hours at the pool one day and a row of chairs was held with someone stuff and never used, this needs to be fixed immediately. Did get some nice pictures but will not stay here again.
Room had a beautiful ocean view and housekeeping did a great job each day. However we booked a room with jetted tub on balcony and the jets did not work. We called to ask for it to be fixed several times, each time they would act like they knew nothing about it and then finally after 2 receptionist conspired behind the wall of reception for 5 minutes, they came with a video on a cellphone of water in a tub and said ‘see it works, they can show you how to use it.’ We had a good laugh.. we don’t need someone to show us how to fill a tub and push a button. But what do you know.. we returned to our room later that day and it was actually fixed. The only thing good at the buffet was the Mexican coffee. Only able to get a reservation at the restaurants 2x in 5 days. Come to find out they make 2 of three available to guests at the sister resorts. And the times we did get in the tables were 80% empty. Not to mention the pool which was very over crowded (available to sister resorts as well) and impossible to get a lounge chair unless you go down the night before and throw a towel over them, which they say is against the rules yet EVERYONE dos it. We spent 7 hours at the pool one day and a row of chairs was held with someone stuff and never used, this needs to be fixed immediately. Did get some nice pictures but will not stay here again.
6
Yong
22 de jun. de 2025
·
A estadia foi de 5 noites
The problems were the air conditioning and noise at night. Our room stayed around 77 degrees and wouldn’t really go below that even when we adjusted the thermostat. Friend said their room was too cold. The other problem was the noise at night. Every night kids would be running up and down the hallway screaming at the top of their lungs. This was happening well past midnight. Door slamming all night was bad too. The rooms need soundproofing badly. The resort should reserve all top floors for adult only guests and bottom floors for kids.
The problems were the air conditioning and noise at night. Our room stayed around 77 degrees and wouldn’t really go below that even when we adjusted the thermostat. Friend said their room was too cold. The other problem was the noise at night. Every night kids would be running up and down the hallway screaming at the top of their lungs. This was happening well past midnight. Door slamming all night was bad too. The rooms need soundproofing badly. The resort should reserve all top floors for adult only guests and bottom floors for kids.
6
Sarah
6 de jul. de 2025
·
A estadia foi de 3 noites
Old, dirty, and very loud. Rooms were okay, you can hear EVERYTHING from your room, hallways were very loud at night and hard to sleep. Bath towels were thin and small. Hotel was kinda gross, hair everywhere. Hair in the sheets, on the new blanket I requested, in the pool, on the floor in the buffet room. Buffet food was okay. Could not get a reservation at any of the restaurants because they were “booked” but after talking to concierge they fit us in right when the restaurant opened. Had to go to the hotel next door for the reservation. There was nobody in there until an hour and half after we were there so not sure how it was booked. Very annoying. Wouldn’t stay there again or recommend to anyone. Everyone at the hotel was very nice though. Not a handicap friendly hotel!!
Old, dirty, and very loud. Rooms were okay, you can hear EVERYTHING from your room, hallways were very loud at night and hard to sleep. Bath towels were thin and small. Hotel was kinda gross, hair everywhere. Hair in the sheets, on the new blanket I requested, in the pool, on the floor in the buffet room. Buffet food was okay. Could not get a reservation at any of the restaurants because they were “booked” but after talking to concierge they fit us in right when the restaurant opened. Had to go to the hotel next door for the reservation. There was nobody in there until an hour and half after we were there so not sure how it was booked. Very annoying. Wouldn’t stay there again or recommend to anyone. Everyone at the hotel was very nice though. Not a handicap friendly hotel!!
8
Carrie
12 de nov. de 2025
·
A estadia foi de 6 noites
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
8
Alberto
14 de ago. de 2024
·
A estadia foi de 2 noites
The only bad part of our short stay was the non- functioning of the WiFi in the room, which wasn’t repaired despite several reminders.
The only bad part of our short stay was the non- functioning of the WiFi in the room, which wasn’t repaired despite several reminders.
6
Tamara
2 de ago. de 2025
·
A estadia foi de 4 noites
The food options were limited to the one Buffett for breakfast & dinner, no one tells you at check in that you have to make reservations to eat at the other restaurants. The internet access is very limited & it’s not a secure connections with a password. The room is very outdated & worn down. The pics on the website are of the rooms that have been remodeled which are ONLY available if you are a vacation club member. If you’re not a vacation club member you will be put in an old outdated, worn down room. I do NOT recommend this hotel at all.
The food options were limited to the one Buffett for breakfast & dinner, no one tells you at check in that you have to make reservations to eat at the other restaurants. The internet access is very limited & it’s not a secure connections with a password. The room is very outdated & worn down. The pics on the website are of the rooms that have been remodeled which are ONLY available if you are a vacation club member. If you’re not a vacation club member you will be put in an old outdated, worn down room. I do NOT recommend this hotel at all.
10
Tara Lynn
9 de out. de 2025
·
A estadia foi de 6 noites
The room was nice but we had to call daily to have the spa fixed
The room was nice but we had to call daily to have the spa fixed
8
UMED
6 de ago. de 2025
·
A estadia foi de 5 noites
We stayed as a family of four—two adults and two kids (ages 11 and 9). 1.The room was a good size, but the noise insulation between rooms and the hallway was almost nonexistent. I had to use earplugs, like I do at other noisy hotels. For anyone who can’t sleep with earplugs, this could be a real issue. 2.The pillows were way too tall it felt like sleeping standing up. Also, the top blanket cover wasn’t clean. It had stains and looked like it hadn’t been replaced between guests, which wasn’t great. Now, onto the good stuff: •The food and drinks were excellent—lots of fresh options throughout the day. Some of the restaurants require reservations through the app at least a day in advance. They’re not necessarily better in terms of food, but it’s a nice experience and worth trying since it’s included. •The staff was super friendly and always answered all my questions. The only downside was the check-in process—it lacked clear information and guidance. You kind of have to figure things out yourself or find someone to explain the activities and dining options. One thing that felt a bit off: certain restaurants and activities are only available at specific times for members only. It gave off a weird vibe, like you paid a lot but were still excluded from parts of the resort. Overall, I’d definitely come back. Now that I know how everything works, I’d enjoy it even more next time. You’ll have a great time and never go hungry there’s good food available all day long.
We stayed as a family of four—two adults and two kids (ages 11 and 9). 1.The room was a good size, but the noise insulation between rooms and the hallway was almost nonexistent. I had to use earplugs, like I do at other noisy hotels. For anyone who can’t sleep with earplugs, this could be a real issue. 2.The pillows were way too tall it felt like sleeping standing up. Also, the top blanket cover wasn’t clean. It had stains and looked like it hadn’t been replaced between guests, which wasn’t great. Now, onto the good stuff: •The food and drinks were excellent—lots of fresh options throughout the day. Some of the restaurants require reservations through the app at least a day in advance. They’re not necessarily better in terms of food, but it’s a nice experience and worth trying since it’s included. •The staff was super friendly and always answered all my questions. The only downside was the check-in process—it lacked clear information and guidance. You kind of have to figure things out yourself or find someone to explain the activities and dining options. One thing that felt a bit off: certain restaurants and activities are only available at specific times for members only. It gave off a weird vibe, like you paid a lot but were still excluded from parts of the resort. Overall, I’d definitely come back. Now that I know how everything works, I’d enjoy it even more next time. You’ll have a great time and never go hungry there’s good food available all day long.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente descrito como simpático e atencioso em relação à limpeza, restaurantes e entretenimento, embora as informações no check-in possam ser pouco claras e a venda de multipropriedade possa ser insistente. Alguns hóspedes também relatam suporte lento ou não responsivo na recepção.
Avaliações dos hóspedes relacionadas
10
Dwight
30 de nov. de 2025
·
A estadia foi de 3 noites
Excellent guest service beautiful resort
Excellent guest service beautiful resort
10
Kibrom
10 de set. de 2025
·
A estadia foi de 4 noites
Very friendly staff. Made us feel like We are family
Very friendly staff. Made us feel like We are family
4
Alfredo
11 de set. de 2024
·
A estadia foi de 6 noites
If you want to be treated really good make sure to tip the waiters and bartenders. We did tip but once you stop tipping the waiters start to ignore you. For example they say us down for breakfast it took them 30 min and it was only because I got up and asked who can grab us a cup of coffee.. In order to get really good service you need to tip them all the time you are there. Another thing as soon as you check in you get harassed to become a partner. We said no multiple of times and told them we weren’t interested but they kept pushing. They even followed us to the pool area after had told them no and that we just wanted to relax.
If you want to be treated really good make sure to tip the waiters and bartenders. We did tip but once you stop tipping the waiters start to ignore you. For example they say us down for breakfast it took them 30 min and it was only because I got up and asked who can grab us a cup of coffee.. In order to get really good service you need to tip them all the time you are there. Another thing as soon as you check in you get harassed to become a partner. We said no multiple of times and told them we weren’t interested but they kept pushing. They even followed us to the pool area after had told them no and that we just wanted to relax.
10
Maureen
11 de out. de 2025
·
A estadia foi de 4 noites
Everything is very clean, the food has good variety, the entertainment is great, and the staff is exceptional. One day I was certain I’d lost my phone - the security team was so attentive and helpful. I could hardly believe that they literally walked everywhere with me, looking in bushes, tracking the “find my phone app” etc. I have the sense that the staff isn’t just nice because they have to be but because they are just genuinely kind and caring people.
Everything is very clean, the food has good variety, the entertainment is great, and the staff is exceptional. One day I was certain I’d lost my phone - the security team was so attentive and helpful. I could hardly believe that they literally walked everywhere with me, looking in bushes, tracking the “find my phone app” etc. I have the sense that the staff isn’t just nice because they have to be but because they are just genuinely kind and caring people.
6
Juan Miguel
9 de fev. de 2025
·
A estadia foi de 5 noites
Pool is very nice, lobby staff kept bugging us with their promotions. They won’t let us enjoy our stay.
Pool is very nice, lobby staff kept bugging us with their promotions. They won’t let us enjoy our stay.
6
Hiteshkumar
15 de ago. de 2025
·
A estadia foi de 2 noites
Front desk people are soo rude and not friendly at all
Front desk people are soo rude and not friendly at all
10
Sarah Elizabeth
5 de fev. de 2025
·
A estadia foi de 4 noites
Everyone was so nice and helpful. Beautiful view. Comfortable room, although the pillows were hard. We did listen to “club Solaris” program. Had no intention of buying in and informed the Rep before it started. As the time went way over time we left. They weren’t very happy and we didn’t get the promo’s promised. If you aren’t interested don’t agree to listen. Would definitely return to this resort.
Everyone was so nice and helpful. Beautiful view. Comfortable room, although the pillows were hard. We did listen to “club Solaris” program. Had no intention of buying in and informed the Rep before it started. As the time went way over time we left. They weren’t very happy and we didn’t get the promo’s promised. If you aren’t interested don’t agree to listen. Would definitely return to this resort.
8
Hyacinth
1 de out. de 2025
·
A estadia foi de 4 noites
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
10
francisco
8 de dez. de 2024
·
A estadia foi de 5 noites
The staff people were very friendly and helpful. Always in the lookout of anything.
The staff people were very friendly and helpful. Always in the lookout of anything.
10
Kseniia
11 de nov. de 2025
·
A estadia foi de 4 noites
I came here with my mom and 2 teenagers and we all loved it! Room was big enough for 4 of us. We had it cleaned every day. Staff is very friendly and helpful. Food was great with many choices. Hotel has its own store with everything you need for vacation (swimming suits, sunscreens, shirts and shorts, etc). Beach is clean with plenty of seats. We were absolutely happy with our stay!
I came here with my mom and 2 teenagers and we all loved it! Room was big enough for 4 of us. We had it cleaned every day. Staff is very friendly and helpful. Food was great with many choices. Hotel has its own store with everything you need for vacation (swimming suits, sunscreens, shirts and shorts, etc). Beach is clean with plenty of seats. We were absolutely happy with our stay!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização conveniente na Zona Hoteleira, a uma curta distância do aeroporto, com fácil acesso a ônibus e uma localização à beira-mar. A natação pode ser limitada por ondas fortes ou pedras em frente ao hotel.
Avaliações dos hóspedes relacionadas
6
Iwona
11 de mai. de 2025
·
A estadia foi de 7 noites
The property is ok but needs some upgrades. The beach is small, and you can't get into the ocean because it is violent. The waves are just too big to enjoy. The check-in was unpleasant; we were not informed about the property, and had to find out from the waiter where we could have other food options. They did not make any effort to make our room ready at least a little bit earlier.
The property is ok but needs some upgrades. The beach is small, and you can't get into the ocean because it is violent. The waves are just too big to enjoy. The check-in was unpleasant; we were not informed about the property, and had to find out from the waiter where we could have other food options. They did not make any effort to make our room ready at least a little bit earlier.
10
Walter
28 de fev. de 2025
·
A estadia foi de 3 noites
Awesome trip. Great location and easy access to restaurants and shopping off the resort.
Awesome trip. Great location and easy access to restaurants and shopping off the resort.
10
Johnson W
18 de mai. de 2024
·
A estadia foi de 4 noites
Great location & food options. Relaxing vacation any day.
Great location & food options. Relaxing vacation any day.
6
Pauline
17 de out. de 2025
·
A estadia foi de 2 noites
Really 3 Star Hotel This is a budget hotel like La Quinta status. Food is under seasoned. All restaurants expect buffet requires reservations via download their app. One waitress for the pool and none for beach area. Drinks watered down. Staff very friendly. Not a lot of activities for the kids just pool. Room was spacious and cleaned everyday. Recommend if your family is on a budget not great for couples. 15min from airport, use uber, it’s cheaper than taxi.
Really 3 Star Hotel This is a budget hotel like La Quinta status. Food is under seasoned. All restaurants expect buffet requires reservations via download their app. One waitress for the pool and none for beach area. Drinks watered down. Staff very friendly. Not a lot of activities for the kids just pool. Room was spacious and cleaned everyday. Recommend if your family is on a budget not great for couples. 15min from airport, use uber, it’s cheaper than taxi.
10
Patricia
2 de mar. de 2025
·
A estadia foi de 3 noites
The hotel is conveniently located in the hotel zone and the beach property is clean. Restaurants very clean and good food. Overall, the hotel is recommendable.
The hotel is conveniently located in the hotel zone and the beach property is clean. Restaurants very clean and good food. Overall, the hotel is recommendable.
8
Jesus Angel Martinez
4 de jul. de 2024
·
A estadia foi de 5 noites
Properly has good food and entertainment. Easy access to beach.
Properly has good food and entertainment. Easy access to beach.
10
Susan
7 de mar. de 2025
·
A estadia foi de 9 noites
Our 9 days here were wonderful! Check in and out was very smooth and not a long wait. The hotel has an app that lists all the activities and restaurants and allows you to make reservations for the different restaurants. Sometimes the app was a bit slow or we had trouble getting online but it’s Mexico so the Wi-Fi is not always the best but we were on vacation so it’s ok. There were so many food choices that you could always find something to eat and the seafood options were always so fresh and amazing. We found some really wonderful waiters and would always ask to be in their section. Israel in the breakfast buffet is amazing! He made our stay special by his excellent service. Definitely eat at the Bogavante restaurant at lunch-no reservation needed and the food and view is amazing. You can also use the pool at the GR Caribe next to RS and it’s a quieter pool with more shade. When we were there the hotel was pretty busy with lots of families so you do have to get up early -7 am or so to find the best pool side seats. Same if you want to sit by the beach but even though there are umbrellas bc of the way the sun goes you often don’t have shade. The ocean is beautiful but there are some rocks so you have to be careful where you enter. Definitely do the parasailing with the guys right on the beach. It’s $75 per person and so worth it. The poolside staff is amazing with all the daily activities. Good job Matias Lalo Maggie Eder and Michele. We will def come back here!!
Our 9 days here were wonderful! Check in and out was very smooth and not a long wait. The hotel has an app that lists all the activities and restaurants and allows you to make reservations for the different restaurants. Sometimes the app was a bit slow or we had trouble getting online but it’s Mexico so the Wi-Fi is not always the best but we were on vacation so it’s ok. There were so many food choices that you could always find something to eat and the seafood options were always so fresh and amazing. We found some really wonderful waiters and would always ask to be in their section. Israel in the breakfast buffet is amazing! He made our stay special by his excellent service. Definitely eat at the Bogavante restaurant at lunch-no reservation needed and the food and view is amazing. You can also use the pool at the GR Caribe next to RS and it’s a quieter pool with more shade. When we were there the hotel was pretty busy with lots of families so you do have to get up early -7 am or so to find the best pool side seats. Same if you want to sit by the beach but even though there are umbrellas bc of the way the sun goes you often don’t have shade. The ocean is beautiful but there are some rocks so you have to be careful where you enter. Definitely do the parasailing with the guys right on the beach. It’s $75 per person and so worth it. The poolside staff is amazing with all the daily activities. Good job Matias Lalo Maggie Eder and Michele. We will def come back here!!
10
karen
21 de jun. de 2024
·
A estadia foi de 2 noites
Tudo muito bom. Praia linda.
Tudo muito bom. Praia linda.
10
Danielle
11 de mar. de 2025
·
A estadia foi de 5 noites
My husband & I loved this hotel, for our 2nd time in Cancun The staff was exceptional. The food was fabulous. We got a couples massage together. It was amazing. This is a family hotel. There are a lot of kids at this hotel, and in the swimming pool areas. That did not bother us. While staying at this hotel, we also had full access to the hotel next door. The pools, the buffets, the restaurants. It made us feel special. The view from our room was spectacular. For the price, this hotel was great. I can see why the price is a little lower than most, because of the Beach. It is beautiful, but there are rocks and red flags. You can not swim in it near by, you have to walk a little further down to the hotel beach spot (with yellow flags). I would stay at this hotel again, if I was on a budget. The hotels down the beach from this one are not good, I would not want to stay at them. My husband & I took a walk down the beach, and I am glad I did not choose them. These hotels are less expensive for a reason. Keep that in mind when choosing a hotel.
My husband & I loved this hotel, for our 2nd time in Cancun The staff was exceptional. The food was fabulous. We got a couples massage together. It was amazing. This is a family hotel. There are a lot of kids at this hotel, and in the swimming pool areas. That did not bother us. While staying at this hotel, we also had full access to the hotel next door. The pools, the buffets, the restaurants. It made us feel special. The view from our room was spectacular. For the price, this hotel was great. I can see why the price is a little lower than most, because of the Beach. It is beautiful, but there are rocks and red flags. You can not swim in it near by, you have to walk a little further down to the hotel beach spot (with yellow flags). I would stay at this hotel again, if I was on a budget. The hotels down the beach from this one are not good, I would not want to stay at them. My husband & I took a walk down the beach, and I am glad I did not choose them. These hotels are less expensive for a reason. Keep that in mind when choosing a hotel.
8
Brett
9 de set. de 2024
·
A estadia foi de 7 noites
I liked the swim up bar, the staff and the beach front property. Food was good, good variety each day. Excellent concierge, insightful to help with activities or shuttles. What I didnt like: Not a fan of sharing the pool to the other resorts. No coffee machine in the lobby. Issues with key getting into our room.
I liked the swim up bar, the staff and the beach front property. Food was good, good variety each day. Excellent concierge, insightful to help with activities or shuttles. What I didnt like: Not a fan of sharing the pool to the other resorts. No coffee machine in the lobby. Issues with key getting into our room.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Os buffets são frequentemente descritos como repetitivos, mornos ou limitados, e as reservas para o jantar podem ser difíceis de conseguir; algumas bebidas parecem diluídas. Alguns restaurantes e itens (por exemplo, Marco Polo, Bogavante, pizza, sobremesas, omeletes de café da manhã) recebem elogios.
Avaliações dos hóspedes relacionadas
8
Kristi
31 de mar. de 2025
·
A estadia foi de 4 noites
#Expedia did me dirty. They listed this as a romantic stay, which threw us off when we realized it was a family and kids resort. Great for families, nice staff, lots of pizza, fries, and nachos, but that’s about it. Theres 3 adult only hot tubs, all with kids swimming in them. Nice views and a beautiful ocean. Marco Polo was the fancy restaurant inside where we did end up having a romantic dinner after all, which was lovely. Just wish it wasn’t advertised as a “romantic steal”.
#Expedia did me dirty. They listed this as a romantic stay, which threw us off when we realized it was a family and kids resort. Great for families, nice staff, lots of pizza, fries, and nachos, but that’s about it. Theres 3 adult only hot tubs, all with kids swimming in them. Nice views and a beautiful ocean. Marco Polo was the fancy restaurant inside where we did end up having a romantic dinner after all, which was lovely. Just wish it wasn’t advertised as a “romantic steal”.
6
Thea
6 de dez. de 2025
·
A estadia foi de 3 noites
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
Pros: Had a great trip here with kids. They had a good time in the pools and kids area all day! We would come back, as it was a good value. Pools, beach, and outdoor areas were nice, views from ocean-view room were truly great! Cons: Food: was not good unfortunately, despite there being a good amount of options. (Kids mostly ate hotdogs and pizza and desserts.) Things were either undercooked or burnt under heatlamps. Lots of the food handling didn’t seem too clean. We were here on mostly weekdays but on the weekends they were not able to keep up with the buffet food at the snackbar. Cleanliness: A couple times common restrooms and drains were backing up and there was no soap. WiFi: Absolutely horrible. My partner needed to work during the trip in order for us to be able to come on the dates we booked. There was only WiFi on Wednesday. From Thurs-Sat there was no WiFi at all in the rooms and only occasionally intermittently in common areas.
6
Simon
18 de jul. de 2025
·
A estadia foi de 3 noites
Great staff but food no good and always the same, morning and aftrnoon. Very hard to reserve restaurants for dinner. We will not return again
Great staff but food no good and always the same, morning and aftrnoon. Very hard to reserve restaurants for dinner. We will not return again
8
Carrie
12 de nov. de 2025
·
A estadia foi de 6 noites
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
Room was clean great veiw. Food was just ok but there was plenty to choose from. Staff was very welcoming
6
Hector M
15 de abr. de 2025
·
A estadia foi de 9 noites
Food is average, no seafood, just fish, no good beef. Drinks are average. Beer just 1 and draft, XX beer. The rest is fine. The building needs maintenance outside.
Food is average, no seafood, just fish, no good beef. Drinks are average. Beer just 1 and draft, XX beer. The rest is fine. The building needs maintenance outside.
8
Roxannie
17 de ago. de 2025
·
A estadia foi de 4 noites
The food is cold, service poor
The food is cold, service poor
10
salah eddine
6 de ago. de 2025
·
A estadia foi de 6 noites
Overall our stay was good. The staff is very friendly and nice. The hotel is clean. The food was the issue. Yes the buffet are huge and variety of choices but the taste was not very delicious. It makes sense when they have to cook for over than 500 people every day. They have also some good restaurants, booking is required before, the food is delicious. I recommend the hotel.
Overall our stay was good. The staff is very friendly and nice. The hotel is clean. The food was the issue. Yes the buffet are huge and variety of choices but the taste was not very delicious. It makes sense when they have to cook for over than 500 people every day. They have also some good restaurants, booking is required before, the food is delicious. I recommend the hotel.
10
Carlos
26 de mai. de 2025
·
A estadia foi de 6 noites
However some of the food for the all inclusive was ok at best and the drinks were watered down. But overall it was a good experience.
However some of the food for the all inclusive was ok at best and the drinks were watered down. But overall it was a good experience.
8
Kelly Jean
29 de jun. de 2025
·
A estadia foi de 7 noites
This was very misleading, sharing amenities with the hotel next door made dining very chaotic, the pool area was overflowing with children. We made dinner reservations with the bogavante restaurant on weds at 8:30 when we arrived the restaurant was closed. The food in the buffet was repetitive the same things offered every day. Not good nor a good variety. We had a room with a jacuzzi on the balcony and it did not work. Most of the wait staff was unattentive and rude. Our room was nice and comfortable that is the plus. Would we stay there again? That is a no.
This was very misleading, sharing amenities with the hotel next door made dining very chaotic, the pool area was overflowing with children. We made dinner reservations with the bogavante restaurant on weds at 8:30 when we arrived the restaurant was closed. The food in the buffet was repetitive the same things offered every day. Not good nor a good variety. We had a room with a jacuzzi on the balcony and it did not work. Most of the wait staff was unattentive and rude. Our room was nice and comfortable that is the plus. Would we stay there again? That is a no.
8
Hyacinth
1 de out. de 2025
·
A estadia foi de 4 noites
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
Royal Solaris is a great option for the value. While it won't be the top luxury experience you would expect for the hotel, ambiance, dining, and pool area as the Marriot or Riu, it is a solid 4 star hotel that makes up for it with the 5 star service. The food is more catered to local dishes and lacks alot of western options outside of lunch. The dessert is 5/5 and excellent. The restaurants are okay and have a fine dining experience but the quality of food is okay. The hotel is still dated in some parts but they are constantly renovating and improving these areas. For 2 days of our stay you could hear them jackhammering and doing construction for 24 hours. In 2 years time I can see the aesthetics of the hotel improving quite substantially. The rooms themselves are modern and nice. Now my only con about the Royal Solaris is they want you to invest in their membership, time share. They will invite you to members breakfast, offer free excursions, massage and discounts on your stay to entice you to join. You are given the option to refuse after partaking in the free offers. However, it is best to just avoid that awkward situation. If you are a casual vacationer in Cancun membership will most likely not be for you. Also these excursions can be booked at an extremely better discount if you call the company offering it on trip advisor and Expedia directly from the hotel. This cuts out the middle man fees. If you visit 2 to 3 times a year a membership could be valuable.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
José Roberto
19 de nov. de 2025
·
A estadia foi de 2 noites
Ótima estadia, quarto limpo, funcionários receptivos e acesso à praia sem problema. Bom custo benefício.
Ótima estadia, quarto limpo, funcionários receptivos e acesso à praia sem problema. Bom custo benefício.
8
LEANDRO
10 de mar. de 2025
·
A estadia foi de 7 noites
Muito bom Hotel! Ótima localização, atendimento e conforto!
Muito bom Hotel! Ótima localização, atendimento e conforto!
10
marcos
10 de mar. de 2025
·
A estadia foi de 9 noites
Hotel ideal pra quem quer descansar, com qualidade de serviços e comida excelentes. As atividades na piscina foram incriveis. Recomendo muito !
Hotel ideal pra quem quer descansar, com qualidade de serviços e comida excelentes. As atividades na piscina foram incriveis. Recomendo muito !
10
karen
21 de jun. de 2024
·
A estadia foi de 2 noites
Tudo muito bom. Praia linda.
Tudo muito bom. Praia linda.
10
Safet
12 de mai. de 2024
·
A estadia foi de 7 noites
??????????
??????????
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Está a considerar este hotel para a sua viagem a Cancún?
Qual é o valor médio das tarifas de quarto no Royal Solaris Cancun - All Inclusive em Cancún?
Nos próximos 60–90 dias, as tarifas de quarto no Royal Solaris Cancun - All Inclusive em Cancún costumam situar-se em torno de US$ 219 por noite para dois hóspedes, variando de US$ 199 a US$ 232.
Qual é a altura mais calma para visitar o Royal Solaris Cancun - All Inclusive?
O mês mais calmo no Royal Solaris Cancun - All Inclusive em Cancún é agosto, enquanto a procura atinge o pico em novembro. Espere uma multidão notavelmente menor e maior disponibilidade a meio ou no final do verão em comparação com o período de outono mais movimentado.
Qual mês tem as tarifas mais baixas no Royal Solaris Cancun - All Inclusive?
Setembro é o mês mais barato para ficar no Royal Solaris Cancun - All Inclusive em Cancún, com uma média de US$ 194 por noite, enquanto fevereiro é o mais caro a US$ 622. O mês mais calmo difere do mais barato: agosto é o mais tranquilo em termos de multidões, embora setembro ofereça as tarifas mais baixas.”
Quais atrações e estilos de viagem estão perto ou são adequados para o Royal Solaris Cancun - All Inclusive?
Royal Solaris Cancun - All Inclusive em Cancún está localizado em Quintana Roo, perto da Praia Delfines, do Luxury Avenue Shopping Mall e do Museu Maya de Cancún, tornando-o uma boa opção para famílias e casais. A localização do hotel é adequada para estadias focadas na praia e atividades familiares com fácil acesso a parques costeiros e ruínas locais.”
Como se comparam as tarifas do Royal Solaris Cancun - All Inclusive com as de outros hotéis em Cancún?
Royal Solaris Cancun - All Inclusive é mais barato do que 12 de 19 hotéis comparáveis nas proximidades, com uma mediana típica de US$ 242 por noite, em comparação com cerca de US$ 249 para seus pares. Isso coloca-o abaixo da mediana do bairro, mas ainda dentro da faixa padrão para as propriedades de Cancún.
Como é que o preço por noite em Royal Solaris Cancun - All Inclusive em Cancún se compara com as últimas semanas?
O preço atual no Royal Solaris Cancun - All Inclusive em Cancún é US$ 179 por noite para dois hóspedes, o que é baixo para este hotel: cerca de 20% abaixo da sua média US$ 217 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 194 e US$ 307.
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: 551.7964898529052USD
- 2026-09-19: 178.6319185974121USD
- 2026-09-20: 178.6319185974121USD
- 2026-09-21: 187.10274309539793USD
- 2026-09-22: 187.10274309539793USD
- 2026-09-23: 178.60431406860351USD
- 2026-09-24: 178.5692303939819USD
- 2026-09-25: 178.6278374710083USD
- 2026-09-26: 178.5770598510742USD
- 2026-09-27: 176.42092895812988USD
- 2026-09-28: 178.5692303939819USD
- 2026-09-29: 178.5692303939819USD
- 2026-09-30: 178.5770598510742USD
- 2026-10-01: 178.5692303939819USD
- 2026-10-02: 187.047901864624USD
- 2026-10-03: 187.01654900512693USD
- 2026-10-04: 187.03222543487547USD
- 2026-10-05: 187.03222543487547USD
- 2026-10-06: 178.5770598510742USD
- 2026-10-07: 178.5692303939819USD
- 2026-10-08: 178.5770598510742USD
- 2026-10-09: 178.6319185974121USD
- 2026-10-10: 178.5770598510742USD
- 2026-10-11: 178.5692303939819USD
- 2026-10-12: 178.5770598510742USD
- 2026-10-13: 178.5692303939819USD
- 2026-10-14: 178.5692303939819USD
- 2026-10-15: 178.5770598510742USD
- 2026-10-16: 187.03222543487547USD
- 2026-10-17: 187.047901864624USD
- 2026-10-18: 187.01654900512693USD
- 2026-10-19: 187.03222543487547USD
- 2026-10-20: 187.01654900512693USD
- 2026-10-21: 178.5692303939819USD
- 2026-10-22: 178.5692303939819USD
- 2026-10-23: 178.5770598510742USD
- 2026-10-24: 178.6319185974121USD
- 2026-10-25: 178.6319185974121USD
- 2026-10-26: 178.5770598510742USD
- 2026-10-27: 178.5692303939819USD
- 2026-10-28: 177.9562907485962USD
- 2026-10-29: 178.6319185974121USD
- 2026-10-30: 178.6319185974121USD
- 2026-10-31: 187.047901864624USD
- 2026-11-01: 197.87723208160398USD
- 2026-11-02: 199.18583738098144USD
- 2026-11-03: 195.84321970062254USD
- 2026-11-04: 198.86337584838867USD
- 2026-11-05: 192.76265237274168USD
- 2026-11-06: 197.87723208160398USD
- 2026-11-07: 234.01406501770018USD
- 2026-11-08: 227.92887784729USD
- 2026-11-09: 234.01406501770018USD
- 2026-11-10: 234.01406501770018USD
- 2026-11-11: 220.85845771942138USD
- 2026-11-12: 220.85845771942138USD
- 2026-11-13: 220.83300760498045USD
- 2026-11-14: 202.18909100952146USD
- 2026-11-15: 201.857503868103USD
- 2026-11-16: 219.20752823791503USD
- 2026-11-17: 218.8471279937744USD
- 2026-11-18: 217.20535915222166USD
Contacte o alojamento com antecedência se planeia chegar após as 18:00, através dos dados que constam na sua confirmação de reserva. Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Este estabelecimento não permite chegadas antecipadas.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito ou depósito em numerário para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- A idade mínima para efetuar o check-in neste alojamento é de 21 anos
- Este alojamento aceita cartões de crédito e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe do seguinte elemento de segurança: detetor de fumo.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- O hotel informa que os pedidos relativos à vista dos quartos efetuados no momento da reserva estão sujeitos a disponibilidade no registo de entrada.
- Aplica-se uma taxa de 5%, em caso de cancelamentos e/ou reembolso, aos pagamentos efetuados através de cartão de crédito American Express.
- Terá de efetuar uma reserva se quiser aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este alojamento antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Não é necessário automóvel para aceder ao alojamento.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- Os pagamentos efetuados com cartão de crédito estão sujeitos a uma sobretaxa de 5%.
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Balcão de turismo
Serviços
Balcão de turismo
Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Cofre
Caixa ATM/Multibanco
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Bingo
Concierge Services
Lockers Available
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi gratuito
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Banheira de hidromassagem/Jacúzi
Massagem
Spa/Health club
Clube para crianças
Pequeno-almoço no quarto
Snack Bar/Deli
Atividades
Piscina
Jardim
Praia (na proximidade)
Parque infantil
Piscina exterior
Música ao vivo
Mobiliário de exterior
Terraço
Fitness Center (nearby)
Water Park