Holiday Inn Express Hotel & Suites Binghamton University-Vestal by IHG

Morning breakfasts were outstanding. The fitness center was not operational. The elevator is very noisy and at times we wondered if it would stay operational. It is well located.

Typical holiday inn experience. Breakfast was good. Pool was cold. Easy drive to many restaurants and shopping.

The elevator is making a scary noise and a little rocky. Other than that the stay was a 10/10.

This hotel was very nice and clean. Our only complaint would be that the pool was freezing and the shower water didn't get very hot. Other than that, the breakfast was perfect with lots of options and our stay was great!

Pool was very cold

The hotel smelt bad in the lobby and hallways. Our room didn’t smell too bad and the pool was closed. And the other one shared with the hotel was also shut down.

Elevator was dirty, hall smelt like clams, bathtub was gross.

Stay was great, very clean. Pool was very cold.

A great experience! Easy, free safe parking, wonderful coffee and complimentary breakfast, responsive staff. Quiet rooms. Zero complaints!!

Im not impressed i rented two rooms for my daughters birthday pool was closed most of the time for maintance or no one available to let us in which we dont have to do at ither hotels kids were treated badly over the dumbest things by employees and all around i will never go to this location again after all our hotel stays with holiday inn vestal was a horrible expwrience and for that price i expected better

There was mold in the bathtub and shower surround

Hotels was spotless, room was very clean , comfortable beds , staff was very friendly , helpful and professional . Breakfast was good

Very clean and friendly staff

There was food in the refrigerator (half covered salad) that had not been cleared out before we checked in. I let the front desk know, they apologized and said they would take care of it. When we returned to our room later that day, the food was still there. Not a big deal but if you say you’re going to take care of it, I expect it will be taken care of. I could have easily thrown it into the trash but i didn’t know how old it was, and really did not want it making the room smell. Other than that, the stay was fine. The staff were all very friendly.

Very clean and well maintained. Staff was very friendly and cordial.

The thing I was bothered by was tub was dirty

Very Clean

The hotel and room were spotless and well maintained. The room smelled fresh and the bed was very comfortable. The staff were very friendly and helpful. I am very picky about my hotels and I would definitely stay here again!

The hotel is very clean & the staff are extremely pleasant. Would highly recommend this hotel.

Hotel and room were dirty. Bathroom and common areas were noticeably unclean. Staff was very nice.

The rooms were very big, great closet and storage. Comfortable chairs. Large bathroom with plenty of counter space. Sound proof walls. Location was near food and shopping. Breakfast was terrific. Coffee, microwave, fridge in rooms. Staff was so kind and accommodating and had rooms available early.

Updated and spacious rooms, everything was so clean! Breakfast was so good and had lots of options. Would definitely stay here again!

Place is clean and staff at check in desk were pleasant. Bed was so uncomfortable. I couldn’t sleep. Mattress to firm, no top sheet just sheet material comforter, was too warm. Air conditioner wasn’t the best either too cold or too hot. Room was humid.

This hotel was very nice and clean. Our only complaint would be that the pool was freezing and the shower water didn't get very hot. Other than that, the breakfast was perfect with lots of options and our stay was great!

The room was very nice and the bed was comfortable.

Large rooms, friendly staff, reasonable price.

We were in an accessible room although did not request one. However, the shower/tub would have been difficult for someone with accessibility issues to use. The shower curtain was either defective or hung incorrectly and ineffective, the shower head was detachable but again would have been difficult for some to handle and the toilet was not at chair height. There was a wall thermostat but it did not control the standard below the window cooling/ heating unit which was very noisy. The thermostat did not appear to be connected at all? The room was a nice size. The room was also quiet.

The heat was broken in my room. It was 67 Degrees. Too cold to take shower in morning. Extremely uncomfortable and when telling front desk, nothing. Said because I went through Expedia, nothing they could/would do.

My boyfriend and i were both bitten up in the bed. He had large welts from the reaction to the bites. I had some bites as well. Also, do not stay on the 2nd floor….we had little ones above us who were running jumping and apparently taking hop scotch lessons all night and into the early morning hours. Back at it by 7am…..not fun for someone seeking some rest and a little break. I wouldn’t choose the 2nd floor ever again…. On a good note, breakfast had some good options and the staff was all very friendly.

I like the room because it was spacious and pretty clean but water pressure for shower was too low.

Excellent staff!

Only one staff member available to assist customers. Needed more staff, especially on a weekend.

Hotel charged me twice for room and when brought to attention of the staff they were dismissive rude and unhelpful.

Our checkin took a very long time and I had reserved two hotel rooms on expedia, but I was only given one room upon check in and had to re book the second room even though I had received confirmation through expedia that two rooms were booked.

I very much appreciate the gentlemen who was on duty the evening of Sunday, November 10. The electronic lock unit on my door needed to be fixed, and he was very quick to move me to another room. I appreciate his prompt attention to this situation!

Front desk was unstaffed when we arrived, however we only waited a few minutes for someone. She was not overly friendly, but the check in process was quick. Halls, pool, gym and rooms are very clean!

Amazing stay!!! As a solo traveler for my 45th Vestal Highschool reunion my stay was perfect. I did not have any issues with my stay or the room. The staff was utmost friendly and caring. My room was in spotless throughout my stay. The morning breakfast was impressive. Not a plain continental breakfast but a full breakfast buffet menu. The best!! Thank you, When I'm back intown I will stay at the Holiday Inn Express.

A great experience! Easy, free safe parking, wonderful coffee and complimentary breakfast, responsive staff. Quiet rooms. Zero complaints!!

It was second time staying at this facility. Rooms were clean and staff was helpfull. We were there for college softball. Weather got in the way and the hotel dtaff member allowed us to check out late, which was super helpful.

Friday to Monday stay, never cleaned our room, even though we asked twice. Asked for extra blankets twice and never received them. Hair dryer had hair in it when I turned it on the whole room smelled like burned hair. Took two requests to get a new one dryer. Room was not clean. When I arrived, another patron told me they had no hot water this morning. For the days that we were there, you either did not have hot water or it started out hot and once you started taking a shower, it became cold. We tried to address a lot of these problems politely and were ignored. The only bright spot in this day was they had a decent breakfast that they cooked every day. This hotel is clearly understaffed and requires training for cleaning the rooms and dealing with requests.

Great stay and great location!

Clean, respectful environment comfortable bed. Have not try the breakfast. Hopefully it will be decent. Great location.

Came in for a funeral and it was a good location, clean, had a nice continental breakfast, beds were comfy.

It was conveniently located to Binghamton U. The hotel was quiet and comfortable. The breakfast was complimentary and we enjoyed the food. The furniture and bathroom seemed a bit dated but overall a nice stay for a quick overnight trip.

In a great commercial area with lots of dining and shopping options. Three hotels together adjacent to each other. The hotel was clean and well kept.

Nearby the university. There are many dining options.

Very conveniently located. Near Binghamton University and walking distance to some restaurants. Highly recommended.

Very close to Binghamton University nice quick stay !

Quiet area and easy to access

Great stay in Vestal. Good location, friendly staff, clean room. Will stay here again when in the area.

The rooms were very big, great closet and storage. Comfortable chairs. Large bathroom with plenty of counter space. Sound proof walls. Location was near food and shopping. Breakfast was terrific. Coffee, microwave, fridge in rooms. Staff was so kind and accommodating and had rooms available early.

Updated and spacious rooms, everything was so clean! Breakfast was so good and had lots of options. Would definitely stay here again!

Place was clean, easy check in and nice breakfast

The fresh coffee/tea/hot chocolate throughout the day was an excellent perk of staying here! My only complaint is the bathroom had a shower area which did not stop water from flowing to the floor area. It may have been a wheelchair accessible room. However, I did not need that accommodation and found it messy to have the water flow out of the shower area. It was only a two night stay so I didn't bother asking for a room change. Otherwise, it was a great stay - clean, comfortable, friendly folks, got a late checkout on request, free breakfast.

Absolutely loved this place! The whole place smelled amazing. Clean, friendly and quiet. The breakfast was amazing…chicken sausage, pork sausage, pancakes, cinnamon rolls, veggie omelets, cheese omelets, bagels, yogurt, fresh fruit. Everyone was so friendly. Will definitely come back!

Amazing stay!!! As a solo traveler for my 45th Vestal Highschool reunion my stay was perfect. I did not have any issues with my stay or the room. The staff was utmost friendly and caring. My room was in spotless throughout my stay. The morning breakfast was impressive. Not a plain continental breakfast but a full breakfast buffet menu. The best!! Thank you, When I'm back intown I will stay at the Holiday Inn Express.

We had a great stay, the staff were extremely helpful. The complementary breakfast each morning was delicious with a lot of variety. The beds were comfortable. The only complaints we had was the extremely loud screaming child that sounded like they were right outside our door ( which was not the hotels fault , but maybe a little more soundproofing could help) and the pillows were flat. Other than that our stay was great. The room was very clean as was the bathroom. We would absolutely stay again.

A great experience! Easy, free safe parking, wonderful coffee and complimentary breakfast, responsive staff. Quiet rooms. Zero complaints!!

I recently stayed at the Holiday Inn Express & Suites in Vestal for 11 nights. The experience was a mix of genuinely kind staff and some significant facility shortcomings that impacted my stay. The Good: The highlight of my stay was the staff. Every team member I interacted with was very nice, professional, and accommodating to the best of their abilities. They genuinely seemed to want guests to be comfortable. The continental breakfast was a nice offering to start the day. However, staying for 11 days, the options were quite limited and became unappealing and repetitive after the first few mornings. The Bad (Facility Issues): Unfortunately, several maintenance issues detracted heavily from the experience: Bathroom Essentials: The bathroom placard claimed certain basic essentials would be provided, but simple items like Q-tips were missing throughout my stay. Water Issues: The worst issue was the incredibly inconsistent hot water in the shower. I spent more time trying to regulate the temperature than I did actually enjoying a shower—it was a daily frustration. Cleanliness/Maintenance: There was a strong smell of chlorine upon entry into the hotel lobby. In my room, the bathroom paint was peeling, the carpets felt dirty, and I noticed mold at the base of the bathtub. Elevator: The elevator felt very old and "sketchy," which did not inspire confidence in the building's overall maintenance. Overall: While the staff did their best to provide a good level of service, the numerous

Room was comfortable. Breakfast was excellent!