Holiday Inn Citystars by IHG

Beaucoup de chose a dire . Premierement check in aucun sourire pas du tous agreable. La chambre tred petite pour le prix ont a quand meme payer cent cinquante euro la.nuit sa nequivaut meme pas un ibis . Salle de bain catastrophique . Alors le bruit dans la chambre des klaxon une catastropheeeeee Petit dej exelent tant la nouriture que le service. Check out horrible ont nous a fait patienter genre verifier que ont avait rien prix au bar une première. Et toujours pas de sourire .

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Breakfast was great and always fresh. The AC worked very well, the room was clean, and the housekeeping team was very polite and professional. The only issue I faced during this stay was with one of the reception staff members, who was uncooperative and did not follow the reservation details correctly. The situation became frustrating to the point that I was considering cancelling my stay. However, the Duty Manager, Mr. Ahmed Said, handled the situation professionally and resolved everything in the right way. Also, during check-out, Mr. Yousof Motaz was very cooperative, efficient, and helpful. Overall, thanks to the support and professionalism of the management team, my experience ended positively.

Break fast was good and the staff always available

Great staff and breakfast